Houston Methodist Magnolia, TX, USA
Mar 18, 2019
Location: Houston Methodist The Woodlands Hospital 17201 I-45 The Woodlands, TX 77385 Category: Housekeeping Job Type: Full-Time Posted Date: Feb. 13, 2019 Work Shift: EVENING Work Week: M - F Company Profile Job Summary This position exists to provide supplemental guidance for housekeeping staff under the direction of the department manager. The incumbent serves as a resource for housekeeping management by training staff on cleaning techniques, addressing customer issues, and rounding areas to ensure that service quality meets established department standards. This individual may take on cleaning assignments as dictated by the workload and coverage needs. DUTIES AND RESPONSIBILITIES: 1. Follows established methods to identify and respond to basic customer needs as it relates to the quality of service in assigned areas. 2. Generally includes regular inspections of public areas, restrooms, hallways, conference rooms, elevators, stairwells and offices. 3. Provides daily updates to management about service quality, and escalates challenging customer service issues to management. 4. Ensures that all chemicals are properly labeled and stored. Ensures that equipment is properly maintained and stored. 5. Submits orders for equipment and supplies according to department guidelines, and educates staff about the proper usage. 6. Provides regular in-service training to keep staff informed about changes to equipment/supply use and process changes. 7. Conducts departmental orientation and provides on-the-job training support for new staff members. 8. Makes recommendations to management to support skill development for housekeeping staff. Performs other duties as assigned. Demonstrates the components of I CARE values statement. 9. Follows all safety rules while on the job. Promptly responds to and corrects minor safety hazards. 10. Communicates with peers and management regarding any hazards identified in the workplace. EDUCATION REQUIREMENTS: High School Diploma or GED equivalent. EXPERIENCE REQUIREMENTS: A minimum of 3 years experience in a housekeeping services role. Demonstrated team leadership is preferred. CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED: Cardiopulmonary Resuscitation (CPR) Required. WORKING : Includes office, patient care units, and invasive procedure areas. Includes exposure to hazardous chemicals, blood borne pathogens and radiation. Equal Employment Opportunity Houston Methodist is an Equal Opportunity Employer. Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested. Company Description: At Houston Methodist, we take our responsibility as the region's premier health care system seriously. With a national reputation for excellence in patient care, education and research, we hold ourselves - and the careers we build - to a higher standard. We invite you to find your place among the best of the best, and to stand with us in earning the trust of millions of people across the Houston Metro area every day. Houston Methodist is comprised of a nationally recognized academic medical center and six community hospitals with a history of health care innovation. For the tenth straight year we have been named to FORTUNE 's list of "100 Best Companies to Work For" and have also been ranked the no.1 hospital in Texas by U.S. News & World Report . Discover the difference for yourself and join Houston Methodist.