Organization: Corporate Functions/Corporate Services & Sustainability Location: 909 Locust Street, Suite 402, Des Moines, IA 50309 Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at . People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies. Key Responsibilities Business partner for Accenture customers by providing outstanding customer support, including: Support life safety efforts including badge access, audit reports, and general CCure administration Plan and manage operations and service deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives Identifying new ways to add value & proactively taking on new tasks to improve team productivity Independently carry out a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering set-up and breakdown, welcome desk coverage, floor operations support, space utilization management or other location services Understand Accenture's collaboration/technology tools and support customer utilization of these tools Support the planning and execution of all on-site meetings and events Make process improvement suggestions and implement changes as possible to ensure a continued seamless office experience for customers, Accenture clients and meeting attendees alike Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendors and escalating issues as needed, and may serve as a point of contact for managing the Workplace Solutions invoices for the office Manage vendor relationships ensuring current NDA's are on file Prepare, pulling & analyzing data reports including those around in-office bookings and activities. A professional at this position level within Accenture has the following mindset: Seeks to analyze and solve problems High level of professionalism with a good executive presence-demonstrated poise, calm under fire Is a proactive business partner-demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability Receives a moderate level of instruction on daily work tasks and detailed instructions on new assignments Understands that decisions impact own work and may impact the work of others Works as an individual contributor as a part of a team, with a focused scope of work Understands that the local services team including the EA team, the Office Services team along with the Local Technology Enablement team are one team focused on providing an engaging and comfortable customer experience Onsite CF Roles - This role will require you to work in the office. Work schedule is 8 am-5 pm Mon-Fri. Ability to work occasional overtime and/or flex schedule to support late afternoon/evening events. Basic Qualifications Minimum of 3 years of customer service experience Preferred Qualifications Passionate about customer service Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies) Intermediate to advanced skills in Microsoft Word, Excel, PowerPoint & Outlook Have the ability to lift/move up to 40 lbs. Professional Skills Critical Thinking Customer Interaction Handling Issue Management Stakeholder Management Workplace Solutions Good communication skills (written and oral) Good organizational, multi-tasking and time management skill Demonstrated leadership in professional setting; either military or civilian Demonstrated teamwork and collaboration in a professional setting; either military or civilian Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in Albany County, NY, California, Colorado, New York City or Washington as set forth below. Information on benefits is here. California $46,300 to $102,600 Colorado $46,300 to $88,700 New York - Albany $42,900 to $82,100 New York City $53,600 to $102,600 Washington $49,300 to $94,400 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement. Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 , send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Sep 25, 2023
Full time
Organization: Corporate Functions/Corporate Services & Sustainability Location: 909 Locust Street, Suite 402, Des Moines, IA 50309 Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at . People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies. Key Responsibilities Business partner for Accenture customers by providing outstanding customer support, including: Support life safety efforts including badge access, audit reports, and general CCure administration Plan and manage operations and service deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives Identifying new ways to add value & proactively taking on new tasks to improve team productivity Independently carry out a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering set-up and breakdown, welcome desk coverage, floor operations support, space utilization management or other location services Understand Accenture's collaboration/technology tools and support customer utilization of these tools Support the planning and execution of all on-site meetings and events Make process improvement suggestions and implement changes as possible to ensure a continued seamless office experience for customers, Accenture clients and meeting attendees alike Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendors and escalating issues as needed, and may serve as a point of contact for managing the Workplace Solutions invoices for the office Manage vendor relationships ensuring current NDA's are on file Prepare, pulling & analyzing data reports including those around in-office bookings and activities. A professional at this position level within Accenture has the following mindset: Seeks to analyze and solve problems High level of professionalism with a good executive presence-demonstrated poise, calm under fire Is a proactive business partner-demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability Receives a moderate level of instruction on daily work tasks and detailed instructions on new assignments Understands that decisions impact own work and may impact the work of others Works as an individual contributor as a part of a team, with a focused scope of work Understands that the local services team including the EA team, the Office Services team along with the Local Technology Enablement team are one team focused on providing an engaging and comfortable customer experience Onsite CF Roles - This role will require you to work in the office. Work schedule is 8 am-5 pm Mon-Fri. Ability to work occasional overtime and/or flex schedule to support late afternoon/evening events. Basic Qualifications Minimum of 3 years of customer service experience Preferred Qualifications Passionate about customer service Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies) Intermediate to advanced skills in Microsoft Word, Excel, PowerPoint & Outlook Have the ability to lift/move up to 40 lbs. Professional Skills Critical Thinking Customer Interaction Handling Issue Management Stakeholder Management Workplace Solutions Good communication skills (written and oral) Good organizational, multi-tasking and time management skill Demonstrated leadership in professional setting; either military or civilian Demonstrated teamwork and collaboration in a professional setting; either military or civilian Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in Albany County, NY, California, Colorado, New York City or Washington as set forth below. Information on benefits is here. California $46,300 to $102,600 Colorado $46,300 to $88,700 New York - Albany $42,900 to $82,100 New York City $53,600 to $102,600 Washington $49,300 to $94,400 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement. Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 , send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview Join the team at The Pell Hotel in Middletown, RI for the Grand Opening in APRIL 2023! The Hotel Operations Supervisor is responsible for assisting in management of the Rooms Division - Guest Services, Housekeeping, and General Operations - in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. Responsibilities - Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. - Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. - Motivate, coach and counsel all Rooms Division personnel according to Highgate Hotel SOP's. - Develop employee morale and ensure training of Rooms Division personnel. - Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. - Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. - Assist with ensuring Service Standards by Position competencies for Rooms division personnel. Monitor completion of the Service Standards by Position Training Checklists for hourly staff. - Tour Rooms operating departments daily, greeting employees and soliciting feedback. - Assist with oversight of the housekeeping department with inspections and cleanliness standards throughout guest rooms and hotel common spaces. - Assist in maximizing room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, i.e. flash report, allowances, etc. - Attend daily and monthly Rooms Division meetings. - Assist in completing the monthly reforecast. - Monitor and support the corporate Guest Recognition Program. - Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism. - Monitor and ensure compliance with Highgate Hotel SOP's in Rooms and Loss Prevention. - Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. - Assist with monitoring labor expenses through efficient scheduling and productivity. - Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. - Communicate with hotel staff in an efficient and professional manner. - Assist with coordination of the Highgate Hotel philosophy of service. - Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs. - Monitor all V.I.P.'s, special guests and requests. - Ensure overall guest satisfaction.
Sep 23, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview Join the team at The Pell Hotel in Middletown, RI for the Grand Opening in APRIL 2023! The Hotel Operations Supervisor is responsible for assisting in management of the Rooms Division - Guest Services, Housekeeping, and General Operations - in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. Responsibilities - Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. - Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. - Motivate, coach and counsel all Rooms Division personnel according to Highgate Hotel SOP's. - Develop employee morale and ensure training of Rooms Division personnel. - Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. - Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. - Assist with ensuring Service Standards by Position competencies for Rooms division personnel. Monitor completion of the Service Standards by Position Training Checklists for hourly staff. - Tour Rooms operating departments daily, greeting employees and soliciting feedback. - Assist with oversight of the housekeeping department with inspections and cleanliness standards throughout guest rooms and hotel common spaces. - Assist in maximizing room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, i.e. flash report, allowances, etc. - Attend daily and monthly Rooms Division meetings. - Assist in completing the monthly reforecast. - Monitor and support the corporate Guest Recognition Program. - Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism. - Monitor and ensure compliance with Highgate Hotel SOP's in Rooms and Loss Prevention. - Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. - Assist with monitoring labor expenses through efficient scheduling and productivity. - Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. - Communicate with hotel staff in an efficient and professional manner. - Assist with coordination of the Highgate Hotel philosophy of service. - Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs. - Monitor all V.I.P.'s, special guests and requests. - Ensure overall guest satisfaction.
Aloft Manhattan Downtown - Financial District
New York, New York
REPORTS TO: General Manager and Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Hotel Management Staff SUPERVISES DIRECTLY OR INDIRECTLY : All property associates, vendors, consultants, service providers Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Operations Manager will assist the property general manager in the supervision of the overall operation, sales and marketing, and fiscal operations for the hotel, with a priority focused on the front of the house operations and housekeeping. Duties include but are not limited to, physical asset management, maintenance and overall upkeep, budgeting assistance; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies (if assigned); yield management in manners that maximize the revenue generation and resulting profits; motivating, training and retaining associates; communications with ownership and management company and any other duties assigned by the General Manager and are required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation. The Operations Manager Essential Responsibilities: -Provides professional and courteous service at all times. Revenue Management: -Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for week day and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate. -Support sales efforts as directed by the Regional Vice President and the corporate sales staff. -Ensure that sales, front office and reservation staffs are kept informed of rate structure, and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions. -Use assigned franchise revenue management system to achieve maximum revenue. Financial Results: -Be able to assist the general manager and department heads to produce the annual budget by forecasting changes in operating expenses and labor cost. -Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards. -Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances. -Protect the company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions in the absence of the general manager. Also, properly administer company policies and procedures for protecting the safety of guests and associates. -Receive satisfactory scores for internal audits and take action to correct any deficiencies. -Execute company policies and procedures for purchasing. Guest Satisfaction: -Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). -Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. -Manage the 100% guarantee process (if applicable) in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee. -Manage the franchise frequent guest program (guest rewards program) in accordance with franchise / company policies and procedures. -Receive satisfactory scores from franchise or independent satisfaction surveys, (OSAT, GSS, GSI, SALT, Medalia) and RHG's mystery shopper program, and take action to correct any deficiencies. Associate Satisfaction: -Recruit, select, train, motivate and manage associates whom you have been assigned to deliver guest services and quality products that will lead to achieving goals for revenue and profit. -Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. -When assigned potential management candidates and trainees, assist in the training and development of these candidates in accordance with Human Resources programs and guidelines. -Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. -Receive satisfactory scores for associate satisfaction surveys and take corrective action to correct any deficiencies. Maintain acceptable levels of associate turnover. Product Quality: -Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. -Provide input to the annual capital budget (CAPEX), then assist the management team to manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment. -Manage the preventative maintenance and quick fix programs in accordance with company standards. -Receive satisfactory scores for product quality as measured by franchise or independent inspection results and mystery shopper program, and take action to correct any deficiencies.
Sep 14, 2023
Full time
REPORTS TO: General Manager and Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Hotel Management Staff SUPERVISES DIRECTLY OR INDIRECTLY : All property associates, vendors, consultants, service providers Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Operations Manager will assist the property general manager in the supervision of the overall operation, sales and marketing, and fiscal operations for the hotel, with a priority focused on the front of the house operations and housekeeping. Duties include but are not limited to, physical asset management, maintenance and overall upkeep, budgeting assistance; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies (if assigned); yield management in manners that maximize the revenue generation and resulting profits; motivating, training and retaining associates; communications with ownership and management company and any other duties assigned by the General Manager and are required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation. The Operations Manager Essential Responsibilities: -Provides professional and courteous service at all times. Revenue Management: -Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for week day and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate. -Support sales efforts as directed by the Regional Vice President and the corporate sales staff. -Ensure that sales, front office and reservation staffs are kept informed of rate structure, and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions. -Use assigned franchise revenue management system to achieve maximum revenue. Financial Results: -Be able to assist the general manager and department heads to produce the annual budget by forecasting changes in operating expenses and labor cost. -Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards. -Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances. -Protect the company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions in the absence of the general manager. Also, properly administer company policies and procedures for protecting the safety of guests and associates. -Receive satisfactory scores for internal audits and take action to correct any deficiencies. -Execute company policies and procedures for purchasing. Guest Satisfaction: -Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). -Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. -Manage the 100% guarantee process (if applicable) in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee. -Manage the franchise frequent guest program (guest rewards program) in accordance with franchise / company policies and procedures. -Receive satisfactory scores from franchise or independent satisfaction surveys, (OSAT, GSS, GSI, SALT, Medalia) and RHG's mystery shopper program, and take action to correct any deficiencies. Associate Satisfaction: -Recruit, select, train, motivate and manage associates whom you have been assigned to deliver guest services and quality products that will lead to achieving goals for revenue and profit. -Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. -When assigned potential management candidates and trainees, assist in the training and development of these candidates in accordance with Human Resources programs and guidelines. -Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. -Receive satisfactory scores for associate satisfaction surveys and take corrective action to correct any deficiencies. Maintain acceptable levels of associate turnover. Product Quality: -Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. -Provide input to the annual capital budget (CAPEX), then assist the management team to manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment. -Manage the preventative maintenance and quick fix programs in accordance with company standards. -Receive satisfactory scores for product quality as measured by franchise or independent inspection results and mystery shopper program, and take action to correct any deficiencies.
The Trust for Governors Island
Governors Island, New York, NY, USA
KEY RESPONSIBILITIES
The Leasing Manager, Concessions and Amenities (the “Concessions Manager”) is a full-time employee of the Trust for Governors Island (the “Trust”). Building off the success of Governors Island’s existing community of food and amenity vendors, the Concessions Manager will lead the development and implementation of a year-round activation plan for concessions, amenities and recreational opportunities to enliven the Island during all four seasons. The Concessions Manager’s efforts will support the Trust’s goals to: (i) provide a wide range of accessible food, beverage and recreational amenities, at a range of price points, which reflect the Trust’s commitments to equity and sustainability as well as the Island’s diverse audience, (ii) continue to attract additional visitors and tenants, particularly with expanded winter-season offerings, and (iii) generate revenues as a major source of income to support the Island’s operations.
This position offers an opportunity to make a major impact on one of the City’s premier public open spaces and growing food and recreational destinations: The Concessions Manager will drive overall concession and public space activation strategy, lead outreach to source new potential vendors and concessionaires, lead negotiations with new and existing vendors on license terms, coordinate and manage successful vendor move-ins and load-outs from the Island, facilitate storage agreements, and track vendor performance. In addition, the Concessions Manager will serve as the primary point of contact and Trust’s lead for property management responsibilities with all concession and amenity licensees, including but not limited to managing concessionaire requests in the field, triaging issues related to facilities, waste management and power needs, and other tenant-landlord requests. The range of vendors and partners within the Concession Manager’s portfolio includes, but is not limited to, food and beverage vendors (e.g., food trucks, carts, Trust owned kiosks, and open-air and seasonal dining venues), recreational amenity operators (e.g., bicycling, pétanque, kayaking), seasonal and pop-up activations (e.g. holiday markets, special dinner series), and athletic field users (e.g. sports leagues). The Concessions Manager may also be requested to support Trust-produced seasonal events (e.g. egg hunts, ice skating, salsa nights, yoga classes) from time to time.
Primary Responsibilities include:
Development and implementation of an Island-wide, year-round food, beverage, amenity and public space activation strategy
Leading the negotiation of license terms or other agreements with concessionaires and vendors
Leading outreach to source new potential vendors and concessionaires while also managing relationships with existing seasonal vendors and the Island’s open space stakeholders, including managing requests for proposals, direct prospect outreach, and informational tours
Acting as the primary Trust representative for concession and vendor property management issues during operational hours, including overseeing vendor set-up, coordinating with the Trust’s Facilities team to review utility needs and conduct site walkthroughs, and coordinating any conflicts between vendor operations and Island events, construction projects, etc.
Owning and annually updating the “Vendor Handbook” to establish clear rules, expectations, and policies for all vendors and monitor vendors for compliance with their permits and the Island’s rules and regulations
Tracking the financial performance and user metrics of all seasonal vendors and concessionaires and create easy-to-digest reports for Trust leadership
Managing any coordination with relevant regulatory agencies that oversee concession businesses and their permits, such as the DOH, SLA, DOB, and FDNY
QUALIFICATIONS
Education:
Bachelor’s Degree (real estate, business administration, finance, public policy, urban planning, park management or similar field encouraged)
Experience:
3+ years’ professional experience in real estate development, leasing, property management, hospitality or related fields
Skills and Abilities:
A self-starter who is proactive, resourceful, flexible and has a passion for public space with demonstrated project management experience
Previous exposure to real estate with leasing/tenant negotiation experience preferred; strong interest in new food venues in NYC a plus
Strong quantitative and communication skills, and an ability to combine both to synthesize, summarize and present complex issues to leadership clearly
Ability to manage multiple projects/deals simultaneously and work effectively across departments within the organization
Decision making and judgement commensurate with a position that is frequently required to represent the organization with external parties
Basic knowledge of utilities systems for food service (e.g., electrical, water and sanitary plumbing, grease traps) preferred
Ability to work weekends and evenings when necessary is critical
Must be equally comfortable working in the field and in the office and prepared to spend significant portions of time in both settings
Driver’s license preferred
Salary Range: $65,000 to $75,000 per year
Excellent benefits package including paid holidays, sick and vacation time, medical/dental/vision/life insurance and pension plan with company match.
Location and Schedule: This position, located on Governors Island, often requires weekend, evening and holiday work, especially during the beginning and end of the high season (May-September) and other peak times. Where the employee needs to work weekends or evenings, comp time will be provided.
TO APPLY
Please send a cover letter and resume as a single PDF document to jobs@govisland.org with “ Concessions Manager” in the subject line. No phone calls please.
All new hires must be vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment with the Trust, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the Trust.
The Trust for Governors Island does not discriminate on the basis of age, color, disability, genetic information, marital status, membership in an employee organization, military service, national origin, parental status, political affiliation, race, religion, sex (including gender identity), sexual orientation, sexual and other reproductive health decisions, or other non-merit factor.
ABOUT THE TRUST FOR GOVERNORS ISLAND
The Trust for Governors Island (The Trust) is a nonprofit corporation created by the City of New York. It is responsible for the redevelopment and operation of 150 acres of Governors Island. The Trust's mission is to realize the full potential of Governors Island, demonstrating a bold vision for public space. For more information, visit www.govisland.org
Sep 05, 2023
Full time
KEY RESPONSIBILITIES
The Leasing Manager, Concessions and Amenities (the “Concessions Manager”) is a full-time employee of the Trust for Governors Island (the “Trust”). Building off the success of Governors Island’s existing community of food and amenity vendors, the Concessions Manager will lead the development and implementation of a year-round activation plan for concessions, amenities and recreational opportunities to enliven the Island during all four seasons. The Concessions Manager’s efforts will support the Trust’s goals to: (i) provide a wide range of accessible food, beverage and recreational amenities, at a range of price points, which reflect the Trust’s commitments to equity and sustainability as well as the Island’s diverse audience, (ii) continue to attract additional visitors and tenants, particularly with expanded winter-season offerings, and (iii) generate revenues as a major source of income to support the Island’s operations.
This position offers an opportunity to make a major impact on one of the City’s premier public open spaces and growing food and recreational destinations: The Concessions Manager will drive overall concession and public space activation strategy, lead outreach to source new potential vendors and concessionaires, lead negotiations with new and existing vendors on license terms, coordinate and manage successful vendor move-ins and load-outs from the Island, facilitate storage agreements, and track vendor performance. In addition, the Concessions Manager will serve as the primary point of contact and Trust’s lead for property management responsibilities with all concession and amenity licensees, including but not limited to managing concessionaire requests in the field, triaging issues related to facilities, waste management and power needs, and other tenant-landlord requests. The range of vendors and partners within the Concession Manager’s portfolio includes, but is not limited to, food and beverage vendors (e.g., food trucks, carts, Trust owned kiosks, and open-air and seasonal dining venues), recreational amenity operators (e.g., bicycling, pétanque, kayaking), seasonal and pop-up activations (e.g. holiday markets, special dinner series), and athletic field users (e.g. sports leagues). The Concessions Manager may also be requested to support Trust-produced seasonal events (e.g. egg hunts, ice skating, salsa nights, yoga classes) from time to time.
Primary Responsibilities include:
Development and implementation of an Island-wide, year-round food, beverage, amenity and public space activation strategy
Leading the negotiation of license terms or other agreements with concessionaires and vendors
Leading outreach to source new potential vendors and concessionaires while also managing relationships with existing seasonal vendors and the Island’s open space stakeholders, including managing requests for proposals, direct prospect outreach, and informational tours
Acting as the primary Trust representative for concession and vendor property management issues during operational hours, including overseeing vendor set-up, coordinating with the Trust’s Facilities team to review utility needs and conduct site walkthroughs, and coordinating any conflicts between vendor operations and Island events, construction projects, etc.
Owning and annually updating the “Vendor Handbook” to establish clear rules, expectations, and policies for all vendors and monitor vendors for compliance with their permits and the Island’s rules and regulations
Tracking the financial performance and user metrics of all seasonal vendors and concessionaires and create easy-to-digest reports for Trust leadership
Managing any coordination with relevant regulatory agencies that oversee concession businesses and their permits, such as the DOH, SLA, DOB, and FDNY
QUALIFICATIONS
Education:
Bachelor’s Degree (real estate, business administration, finance, public policy, urban planning, park management or similar field encouraged)
Experience:
3+ years’ professional experience in real estate development, leasing, property management, hospitality or related fields
Skills and Abilities:
A self-starter who is proactive, resourceful, flexible and has a passion for public space with demonstrated project management experience
Previous exposure to real estate with leasing/tenant negotiation experience preferred; strong interest in new food venues in NYC a plus
Strong quantitative and communication skills, and an ability to combine both to synthesize, summarize and present complex issues to leadership clearly
Ability to manage multiple projects/deals simultaneously and work effectively across departments within the organization
Decision making and judgement commensurate with a position that is frequently required to represent the organization with external parties
Basic knowledge of utilities systems for food service (e.g., electrical, water and sanitary plumbing, grease traps) preferred
Ability to work weekends and evenings when necessary is critical
Must be equally comfortable working in the field and in the office and prepared to spend significant portions of time in both settings
Driver’s license preferred
Salary Range: $65,000 to $75,000 per year
Excellent benefits package including paid holidays, sick and vacation time, medical/dental/vision/life insurance and pension plan with company match.
Location and Schedule: This position, located on Governors Island, often requires weekend, evening and holiday work, especially during the beginning and end of the high season (May-September) and other peak times. Where the employee needs to work weekends or evenings, comp time will be provided.
TO APPLY
Please send a cover letter and resume as a single PDF document to jobs@govisland.org with “ Concessions Manager” in the subject line. No phone calls please.
All new hires must be vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment with the Trust, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the Trust.
The Trust for Governors Island does not discriminate on the basis of age, color, disability, genetic information, marital status, membership in an employee organization, military service, national origin, parental status, political affiliation, race, religion, sex (including gender identity), sexual orientation, sexual and other reproductive health decisions, or other non-merit factor.
ABOUT THE TRUST FOR GOVERNORS ISLAND
The Trust for Governors Island (The Trust) is a nonprofit corporation created by the City of New York. It is responsible for the redevelopment and operation of 150 acres of Governors Island. The Trust's mission is to realize the full potential of Governors Island, demonstrating a bold vision for public space. For more information, visit www.govisland.org
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Fairport, NY Address: 6600 Pitts-Palmyra Rd Pay: $15.50 - $16 / hour Job Posting: 09/21/2023 Job Posting End: 10/19/2023 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you can work in a variety of departments including Pizza, Sub Shop, Coffee, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love. what will you do? Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner Cut, prepare, and serve a variety of hot and cold foods to customers Package and assemble meals Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Sep 25, 2023
Full time
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Fairport, NY Address: 6600 Pitts-Palmyra Rd Pay: $15.50 - $16 / hour Job Posting: 09/21/2023 Job Posting End: 10/19/2023 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you can work in a variety of departments including Pizza, Sub Shop, Coffee, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love. what will you do? Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner Cut, prepare, and serve a variety of hot and cold foods to customers Package and assemble meals Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Rochester, NY Address: 1750 East Avenue Pay: $15.50 - $16 / hour Job Posting: 08/19/2023 Job Posting End: 09/30/2023 Job ID:R Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you! What will I do? Provide incredible customer service Take and prepare customer orders accurately and on time Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Sep 25, 2023
Full time
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Rochester, NY Address: 1750 East Avenue Pay: $15.50 - $16 / hour Job Posting: 08/19/2023 Job Posting End: 09/30/2023 Job ID:R Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you! What will I do? Provide incredible customer service Take and prepare customer orders accurately and on time Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Quarterly Bonus Get Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older) Flexible schedules in a fun, family friendly, team environment Employee Assistance Program Fast track for career opportunities Free uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location. Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees Promote a fun and positive work environment Develop future leaders for the company Manage the effectiveness of people focused processes and systems Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training Reward and recognize employee performance that exceeds company standards Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit Resolve all employee relations issues with the assistance of the DO/SDO and HRBP Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Facilitate routine management communication Manage the businesses spends through allocations and usage of company declining budget Manage COGS through PAR ordering management, inventory, and FIFO reporting Manage spending in accounts cleaning, small wares, and operating costs Follow and ensures company cash policies to ensure minimal losses through theft or shortages Build sales through community involvement and improvement of FSC operations within the unit Manage labor cost through effective wages within the hourly minimums in accordance to state laws Participate in P&L reviews with SDO and DO Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed Manage local store marketing programs as assigned Restaurant General Manager Requirements 1-2 years of Restaurant General Manager experience in restaurants Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 INDMANAGE
Sep 25, 2023
Full time
SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Quarterly Bonus Get Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older) Flexible schedules in a fun, family friendly, team environment Employee Assistance Program Fast track for career opportunities Free uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location. Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees Promote a fun and positive work environment Develop future leaders for the company Manage the effectiveness of people focused processes and systems Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training Reward and recognize employee performance that exceeds company standards Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit Resolve all employee relations issues with the assistance of the DO/SDO and HRBP Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Facilitate routine management communication Manage the businesses spends through allocations and usage of company declining budget Manage COGS through PAR ordering management, inventory, and FIFO reporting Manage spending in accounts cleaning, small wares, and operating costs Follow and ensures company cash policies to ensure minimal losses through theft or shortages Build sales through community involvement and improvement of FSC operations within the unit Manage labor cost through effective wages within the hourly minimums in accordance to state laws Participate in P&L reviews with SDO and DO Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed Manage local store marketing programs as assigned Restaurant General Manager Requirements 1-2 years of Restaurant General Manager experience in restaurants Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 INDMANAGE
SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Quarterly Bonus Get Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older) Flexible schedules in a fun, family friendly, team environment Employee Assistance Program Fast track for career opportunities Free uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location. Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees Promote a fun and positive work environment Develop future leaders for the company Manage the effectiveness of people focused processes and systems Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training Reward and recognize employee performance that exceeds company standards Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit Resolve all employee relations issues with the assistance of the DO/SDO and HRBP Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Facilitate routine management communication Manage the businesses spends through allocations and usage of company declining budget Manage COGS through PAR ordering management, inventory, and FIFO reporting Manage spending in accounts cleaning, small wares, and operating costs Follow and ensures company cash policies to ensure minimal losses through theft or shortages Build sales through community involvement and improvement of FSC operations within the unit Manage labor cost through effective wages within the hourly minimums in accordance to state laws Participate in P&L reviews with SDO and DO Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed Manage local store marketing programs as assigned Restaurant General Manager Requirements 1-2 years of Restaurant General Manager experience in restaurants Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high and low temperatures IND1 All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. INDMANAGE
Sep 25, 2023
Full time
SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Quarterly Bonus Get Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older) Flexible schedules in a fun, family friendly, team environment Employee Assistance Program Fast track for career opportunities Free uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location. Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees Promote a fun and positive work environment Develop future leaders for the company Manage the effectiveness of people focused processes and systems Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training Reward and recognize employee performance that exceeds company standards Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit Resolve all employee relations issues with the assistance of the DO/SDO and HRBP Manage with integrity the daily completion of operational check lists to include Line checks and uniform standards Opening/closing check lists Safe and deposit logs Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees Manage the successful onboarding and training for all new employees Facilitate routine management communication Manage the businesses spends through allocations and usage of company declining budget Manage COGS through PAR ordering management, inventory, and FIFO reporting Manage spending in accounts cleaning, small wares, and operating costs Follow and ensures company cash policies to ensure minimal losses through theft or shortages Build sales through community involvement and improvement of FSC operations within the unit Manage labor cost through effective wages within the hourly minimums in accordance to state laws Participate in P&L reviews with SDO and DO Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed Manage local store marketing programs as assigned Restaurant General Manager Requirements 1-2 years of Restaurant General Manager experience in restaurants Flexible to work nights, weekends, and holidays Follow Smashburger uniform standards Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must successfully complete Smashburger training program Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skills Highly motivated, self-directed, and results driven Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. Ability to work in high and low temperatures IND1 All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. INDMANAGE
Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: West Seneca, NY Address: 370 Orchard Park Road Pay: $15.50 - $16 / hour Job Posting: 09/15/2023 Job Posting End: 09/29/2023 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you can work in a variety of departments including Pizza, Sub Shop, Coffee, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love. what will you do? Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner Cut, prepare, and serve a variety of hot and cold foods to customers Package and assemble meals Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Sep 25, 2023
Full time
Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: West Seneca, NY Address: 370 Orchard Park Road Pay: $15.50 - $16 / hour Job Posting: 09/15/2023 Job Posting End: 09/29/2023 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, you can work in a variety of departments including Pizza, Sub Shop, Coffee, Sushi, Fresh Salads, Asian Foods, and more. You'll be part of a dynamic, fast-moving team and have the opportunity to make a difference in our customers' shopping experience every day. Through your enthusiasm and passion for food, you'll help create the warm, upbeat atmosphere our customers enjoy while helping serve the delicious food they love. what will you do? Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner Cut, prepare, and serve a variety of hot and cold foods to customers Package and assemble meals Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Overview WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time, Full-time, Evenings, Weekends Benefits Medical/Dental/Vision (for Full-time) 401K (for Full-time) Paid Time Off Gym Membership Discounted room benefits Responsibilities The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlet. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. $15/hr + tips
Sep 25, 2023
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Overview WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time, Full-time, Evenings, Weekends Benefits Medical/Dental/Vision (for Full-time) 401K (for Full-time) Paid Time Off Gym Membership Discounted room benefits Responsibilities The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlet. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. $15/hr + tips
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities. This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Boston Park Plaza is a member of the Preferred Hotels and Resorts. Overview The General Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Responsibilities - Maintain a warm and friendly demeanor at all times. - Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. - Must be able to multitask and prioritize departmental functions to meet deadlines. - Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. - Attend all hotel required meetings and trainings. - Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. - Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. - Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. - Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. - Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. - Must be able to cross-train in other hotel related areas. - Must be able to maintain confidentiality of information. - Must be able to show initiative, including anticipating guest or operational needs. - Perform other duties as requested by management.
Sep 25, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities. This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Boston Park Plaza is a member of the Preferred Hotels and Resorts. Overview The General Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Responsibilities - Maintain a warm and friendly demeanor at all times. - Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. - Must be able to multitask and prioritize departmental functions to meet deadlines. - Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. - Attend all hotel required meetings and trainings. - Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. - Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. - Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. - Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. - Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. - Must be able to cross-train in other hotel related areas. - Must be able to maintain confidentiality of information. - Must be able to show initiative, including anticipating guest or operational needs. - Perform other duties as requested by management.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and providing delivery of items to guests as requested. He/she is also responsible for supervising and assisting with the check-in/check-out process, accommodating guests during their stay in an attentive, courteous and efficient manner; and directing and coordinating the activities of the Bell Staff. Responsibilities • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management. • Ensure all administrative duties such as transport logs and shift checklists are completed on a daily basis. • Greet guests in a pleasant manner, open car doors and entrance doors for arriving/departing guests. • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage. • Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest's room to ensure it is in order and that supplies are adequate. • Explain features of the room including operation of radio, television, telephone, in-room movie system, etc. • Communicate the hotel layout and surrounding attractions, destinations and directions to guests of the hotel. • Communicate all daily functions and their location in the hotel in order to assist and direct guests. • Responsible for hiring, training, coaching and counseling Bell Staff with guidance from the Guest Services Manager. • Maintain a clean and orderly lobby, public space and motor entrance; keep front windows and doors clean at all times. • Control traffic in designated areas when necessary and ensures valet parking procedures are followed. • Maintain and coordinate the efficient operations of the hotel's van service. • Maintain current listing of local and area attractions, special events and activities. • Maintain list of local transportation guides, churches, sports arenas, etc. • Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. • Deliver flowers and packages to guestrooms. • Collect, polish and deliver shoes for the hotel's shoe shine service (if applicable). • Collect and deliver laundry/dry cleaning for the guests on a daily basis. • Know daily VIP arrivals and communicate to Bell Staff. • Cross-train in all Guest Services areas in order to assist when needed. • Show guestrooms and suites as needed and emphasize the hotel's amenities
Sep 24, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and providing delivery of items to guests as requested. He/she is also responsible for supervising and assisting with the check-in/check-out process, accommodating guests during their stay in an attentive, courteous and efficient manner; and directing and coordinating the activities of the Bell Staff. Responsibilities • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management. • Ensure all administrative duties such as transport logs and shift checklists are completed on a daily basis. • Greet guests in a pleasant manner, open car doors and entrance doors for arriving/departing guests. • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage. • Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest's room to ensure it is in order and that supplies are adequate. • Explain features of the room including operation of radio, television, telephone, in-room movie system, etc. • Communicate the hotel layout and surrounding attractions, destinations and directions to guests of the hotel. • Communicate all daily functions and their location in the hotel in order to assist and direct guests. • Responsible for hiring, training, coaching and counseling Bell Staff with guidance from the Guest Services Manager. • Maintain a clean and orderly lobby, public space and motor entrance; keep front windows and doors clean at all times. • Control traffic in designated areas when necessary and ensures valet parking procedures are followed. • Maintain and coordinate the efficient operations of the hotel's van service. • Maintain current listing of local and area attractions, special events and activities. • Maintain list of local transportation guides, churches, sports arenas, etc. • Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. • Deliver flowers and packages to guestrooms. • Collect, polish and deliver shoes for the hotel's shoe shine service (if applicable). • Collect and deliver laundry/dry cleaning for the guests on a daily basis. • Know daily VIP arrivals and communicate to Bell Staff. • Cross-train in all Guest Services areas in order to assist when needed. • Show guestrooms and suites as needed and emphasize the hotel's amenities
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview - The Aquarist 2 rated associate is expected to work closely with Specialist rated Aquarists in the department to further and refine their knowledge in all areas of Aquarist duties and operations. - The Aquarist 2 rated associate is expected to work closely with any Aquarist 1 within the department to help increase their knowledge of both aquarium practices in general and the specialized traits of the Oceanarium in particular. - The Aquarist 2 rated associate may at times be responsible for developing public presentation to hotel guests and public on an ongoing or as-needed basis according to Hotel or departmental manager discretion. - The Aquarist 2 rated associate will also work closely with others in the department to gain deeper knowledge and understanding of all aspects of Oceanarium operation and maintenance. - Aquarist 2 rated associate shall coordinate with manager and/or supervisor to insure a schedule of learning in the Specialist areas of Pumproom operation, quarantine, animal training/husbandry, water-quality testing, and all daily operations. - Suggested protocols and/or programs must meet the approval of the Curator manager for content, method and implementation. Responsibilities - Follow and enforce all Highgate Hotel hotel credit policies. - Have knowledge of and assist in all emergency procedures as required. - Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. - Be involved in departmental meeting, planning and execution. - Help maintain productivity levels at or above budgeted standards. - Assist in training and cross training of new hires and current employees on a regular basis. - Able to perform daily backwashing requirements in pumproom along with basic maintenance and checklist of that area - Follow all departmental requirements, especially in terms of personal safety of associates. - Able to safely minute feed dives and maintenance/cleaning dives of up to 60 minutes on each scheduled shift. - Dive safely at all times. - Report immediately any situation that could lead to or is seen as immediately hazardous. - Prepare fish food for feed dives and subsequently store food properly. - Maintain standards of cleanliness as described by departmental protocol. - Perform up to three dives each scheduled shift while always maintaining as awareness of decompression status as defined by their SCUBA training agency. - Perform out-of-water assigned tasks as required. - Assist in feed/maintenance of any and all holding, quarantine or display aquariums within the hotel. - Maintain up-to-date input of all data in all logs as required. - Participate in new projects as needed by hotel operations or as assigned or requested by department manager. - Attend meetings in accompaniment or in place of department manager as necessary or required. - Insure time schedules, ordering, receiving, scheduling of tasks, inspection of daily check listed items and input of daily data is maintained.
Sep 24, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview - The Aquarist 2 rated associate is expected to work closely with Specialist rated Aquarists in the department to further and refine their knowledge in all areas of Aquarist duties and operations. - The Aquarist 2 rated associate is expected to work closely with any Aquarist 1 within the department to help increase their knowledge of both aquarium practices in general and the specialized traits of the Oceanarium in particular. - The Aquarist 2 rated associate may at times be responsible for developing public presentation to hotel guests and public on an ongoing or as-needed basis according to Hotel or departmental manager discretion. - The Aquarist 2 rated associate will also work closely with others in the department to gain deeper knowledge and understanding of all aspects of Oceanarium operation and maintenance. - Aquarist 2 rated associate shall coordinate with manager and/or supervisor to insure a schedule of learning in the Specialist areas of Pumproom operation, quarantine, animal training/husbandry, water-quality testing, and all daily operations. - Suggested protocols and/or programs must meet the approval of the Curator manager for content, method and implementation. Responsibilities - Follow and enforce all Highgate Hotel hotel credit policies. - Have knowledge of and assist in all emergency procedures as required. - Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. - Be involved in departmental meeting, planning and execution. - Help maintain productivity levels at or above budgeted standards. - Assist in training and cross training of new hires and current employees on a regular basis. - Able to perform daily backwashing requirements in pumproom along with basic maintenance and checklist of that area - Follow all departmental requirements, especially in terms of personal safety of associates. - Able to safely minute feed dives and maintenance/cleaning dives of up to 60 minutes on each scheduled shift. - Dive safely at all times. - Report immediately any situation that could lead to or is seen as immediately hazardous. - Prepare fish food for feed dives and subsequently store food properly. - Maintain standards of cleanliness as described by departmental protocol. - Perform up to three dives each scheduled shift while always maintaining as awareness of decompression status as defined by their SCUBA training agency. - Perform out-of-water assigned tasks as required. - Assist in feed/maintenance of any and all holding, quarantine or display aquariums within the hotel. - Maintain up-to-date input of all data in all logs as required. - Participate in new projects as needed by hotel operations or as assigned or requested by department manager. - Attend meetings in accompaniment or in place of department manager as necessary or required. - Insure time schedules, ordering, receiving, scheduling of tasks, inspection of daily check listed items and input of daily data is maintained.
Company: US0027 Sysco Syracuse, LLC Zip Code: 14903 Minimum Years of Experience: Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable CDL A Shuttle Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and transport doubles (potentially triples) between Sysco facility and shuttle yards. You may be required, on an as-needed basis, to unload/deliver various products to customer locations on an assigned route schedule. Our drivers build relationships with each customer by having a positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements 21+ years of age. Must submit to a pre-employment drug screen Certificates, Licenses, and Registrations Valid Class A Commercial Driver License (CDL) with a clean driving record. Physical Demands Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. BENEFITS CDL A Shuttle Delivery Truck Drivers are home daily. Excellent pay. Paid vacation and holidays. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Discounts on Sysco stock (SYY). Ongoing training and career growth opportunities. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success as a Sysco CDLA Shuttle Delivery Truck Driver? Apply today! OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/23/2023
Sep 24, 2023
Company: US0027 Sysco Syracuse, LLC Zip Code: 14903 Minimum Years of Experience: Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable CDL A Shuttle Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and transport doubles (potentially triples) between Sysco facility and shuttle yards. You may be required, on an as-needed basis, to unload/deliver various products to customer locations on an assigned route schedule. Our drivers build relationships with each customer by having a positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements 21+ years of age. Must submit to a pre-employment drug screen Certificates, Licenses, and Registrations Valid Class A Commercial Driver License (CDL) with a clean driving record. Physical Demands Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. BENEFITS CDL A Shuttle Delivery Truck Drivers are home daily. Excellent pay. Paid vacation and holidays. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Discounts on Sysco stock (SYY). Ongoing training and career growth opportunities. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success as a Sysco CDLA Shuttle Delivery Truck Driver? Apply today! OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/23/2023
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 09/20/2023 Job Posting End: 10/20/2023 Job ID:R EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our coffee team, you'll provide our customers with the freshest, most delicious blends of coffee and specialty drinks throughout the day, while building rapport and giving them a reason to return. If you are a coffee fanatic and love the scents of freshly brewed coffee, this could be the role for you! What will I do? Provide incredible service to our customers Follow Wegmans core recipes to prepare drink orders with speed, accuracy, and a consistent outcome Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Sep 24, 2023
Full time
Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 09/20/2023 Job Posting End: 10/20/2023 Job ID:R EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our coffee team, you'll provide our customers with the freshest, most delicious blends of coffee and specialty drinks throughout the day, while building rapport and giving them a reason to return. If you are a coffee fanatic and love the scents of freshly brewed coffee, this could be the role for you! What will I do? Provide incredible service to our customers Follow Wegmans core recipes to prepare drink orders with speed, accuracy, and a consistent outcome Maintain department appearance throughout the day by stocking, refilling and rotating product At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest. The Kitchen Steward/Cleaner full time / part time is responsible for the cleaning operation in all Food and Beverage areas, and is also expected to to maintain an acceptable level of sanitation and cleanliness throughout the Food and Beverage areas, in accordance with the Department of Environmental & Health Services. Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. Knowledge of proper safe handling techniques for all chemicals used. Sweep and Mop and assure organization of the entire Kitchen area including: sinks, ice machine, soap and sanitizers Manually wash and scrub all pots and pans. Ensure all dispensers are fully stock of paper, soap and sanitizer. Maintain a high standard of cleanliness and orderliness in all kitchens and utility work areas. Wash tile floors in all food and beverage areas. Empty trash and keep cans clean. Comply with all Loss Prevention guidelines. Sweep and mop floor. Keep floors clean and dry; clean up wet spills immediately. Comply and assure compliance with all safety standards by following all safety rules and procedures. Attend meetings/training as required by management. High School diploma or equivalent and/or experience in a hotel or related field preferred. Flexible and long hours required at times. Heavy work - Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. External Job Posting Title: Kitchen Steward - Renaissance Las Vegas Hotel Job ID: 3 Address1: 3400 Paradise Rd.
Sep 24, 2023
Full time
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest. The Kitchen Steward/Cleaner full time / part time is responsible for the cleaning operation in all Food and Beverage areas, and is also expected to to maintain an acceptable level of sanitation and cleanliness throughout the Food and Beverage areas, in accordance with the Department of Environmental & Health Services. Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. Knowledge of proper safe handling techniques for all chemicals used. Sweep and Mop and assure organization of the entire Kitchen area including: sinks, ice machine, soap and sanitizers Manually wash and scrub all pots and pans. Ensure all dispensers are fully stock of paper, soap and sanitizer. Maintain a high standard of cleanliness and orderliness in all kitchens and utility work areas. Wash tile floors in all food and beverage areas. Empty trash and keep cans clean. Comply with all Loss Prevention guidelines. Sweep and mop floor. Keep floors clean and dry; clean up wet spills immediately. Comply and assure compliance with all safety standards by following all safety rules and procedures. Attend meetings/training as required by management. High School diploma or equivalent and/or experience in a hotel or related field preferred. Flexible and long hours required at times. Heavy work - Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. External Job Posting Title: Kitchen Steward - Renaissance Las Vegas Hotel Job ID: 3 Address1: 3400 Paradise Rd.
Company: US0027 Sysco Syracuse, LLC Zip Code: 14903 Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable local CDL A Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and manually unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an assigned route schedule. Our truck drivers build relationships with each customer using their positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements Recent driving school graduates welcome 21+ years of age. Must submit to a pre-employment drug screen. License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Ability to read, write and communicate in English. Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. Flexibility - overtime as required, occasional weekends and holiday. BENEFITS Excellent pay, including productivity incentives. Most CDL A Delivery Truck Drivers have daily routes and are home nightly. Paid vacation and holidays. Ongoing job skills and leadership development training. Career growth opportunities - we promote from within! New hires are eligible first day of the month following or coinciding with 31 days from date of hire. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Service recognition and employee rewards. Discounts on Sysco stock (SYY). Referral programs. Safety programs. Tuition reimbursement. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. It takes a special kind of CDL A Delivery Truck Driver to work for Sysco. Are you ready to drive success? Click on the hyperlink to watch A Day in the Life of a Sysco Driver. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/23/2023
Sep 24, 2023
Company: US0027 Sysco Syracuse, LLC Zip Code: 14903 Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable local CDL A Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and manually unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an assigned route schedule. Our truck drivers build relationships with each customer using their positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements Recent driving school graduates welcome 21+ years of age. Must submit to a pre-employment drug screen. License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Ability to read, write and communicate in English. Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. Flexibility - overtime as required, occasional weekends and holiday. BENEFITS Excellent pay, including productivity incentives. Most CDL A Delivery Truck Drivers have daily routes and are home nightly. Paid vacation and holidays. Ongoing job skills and leadership development training. Career growth opportunities - we promote from within! New hires are eligible first day of the month following or coinciding with 31 days from date of hire. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Service recognition and employee rewards. Discounts on Sysco stock (SYY). Referral programs. Safety programs. Tuition reimbursement. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. It takes a special kind of CDL A Delivery Truck Driver to work for Sysco. Are you ready to drive success? Click on the hyperlink to watch A Day in the Life of a Sysco Driver. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/23/2023
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview The Residences and Owner Relations Coordinator, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all customers/owners. Responsibilities - Builld and maintain strong, long-lasting customer/owner relationships - .Maintain full working knowledge of the hotel product, its operations, amenity offerings, etc. - Conduct multiple site inspections of our units and facilities, with prospect unit owners and/or owner representatives. - Acquire full understanding of RMA document and effectively communicate the value proposition through proposals and presentations. - Keep a clear and updated record of ALL prospect for frequent and precise follow ups. - Keep a clear and updated record of ALL new and current owners for scheduled communications. - Once business is contractually secured, work closely with operations & reservations/revenue management to plan for the arrival, execution & ultimate service delivery of new RMA. - Position must be fungible and have ability to manage multiple functions simultaneously & be able reverse course quickly if needed. - Initiate and follow up on leads. - Assist in the preparation of required reports in a timely manner. - Meet and greet onsite contacts. - Develop networking opportunities through active participation in professional associations activities and events - Entertain new owners, representatives or existing owners. - Assist as needed with events and activations. - Perform other duties as requested by management.
Sep 24, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview The Residences and Owner Relations Coordinator, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all customers/owners. Responsibilities - Builld and maintain strong, long-lasting customer/owner relationships - .Maintain full working knowledge of the hotel product, its operations, amenity offerings, etc. - Conduct multiple site inspections of our units and facilities, with prospect unit owners and/or owner representatives. - Acquire full understanding of RMA document and effectively communicate the value proposition through proposals and presentations. - Keep a clear and updated record of ALL prospect for frequent and precise follow ups. - Keep a clear and updated record of ALL new and current owners for scheduled communications. - Once business is contractually secured, work closely with operations & reservations/revenue management to plan for the arrival, execution & ultimate service delivery of new RMA. - Position must be fungible and have ability to manage multiple functions simultaneously & be able reverse course quickly if needed. - Initiate and follow up on leads. - Assist in the preparation of required reports in a timely manner. - Meet and greet onsite contacts. - Develop networking opportunities through active participation in professional associations activities and events - Entertain new owners, representatives or existing owners. - Assist as needed with events and activations. - Perform other duties as requested by management.
Stand For Something Good With Us We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Sep 23, 2023
Full time
Stand For Something Good With Us We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Restaurant Manager (Restaurant Management) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Restaurant Manager who loves to serve This is an excellent opportunity for a leader with 2 - 3 years of restaurant management experience. If work-life balance is your thing, we offer a 40-hour work week during our 8-week manager training program. Post-training, our management team works at least 40 hours and up to 50 hours, as the needs of the Shack dictates. Qualifications: 2 - 3 years of Restaurant Management experience in a high volume, fast-paced restaurant environment Food handler certification, strongly preferred Ability to learn and train others on all aspects of the Shack operations Ability to drive hospitality and inspire others to do so Must exhibit an aptitude for leading, coaching, and driving excellence at every level Understanding of financial aspects of business operations Responsibilities: Upholding our standards of excellence and hospitality Leading your team Managing all functions on our daily checklist Handling payroll and scheduling Focusing attention on team development Overseeing inventory, quality and safety Managing the facility Leading and developing community relations Our Benefits include: Career development opportunities - we are growing Competitive salary + quarterly performance bonuses Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Award-winning on-line training About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.
Company: US0027 Sysco Syracuse, LLC Zip Code: 13323 Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable local CDL A Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and manually unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an assigned route schedule. Our truck drivers build relationships with each customer using their positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements Recent driving school graduates welcome 21+ years of age. Must submit to a pre-employment drug screen. License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Ability to read, write and communicate in English. Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. Flexibility - overtime as required, occasional weekends and holiday. BENEFITS Excellent pay, including productivity incentives. Most CDL A Delivery Truck Drivers have daily routes and are home nightly. Paid vacation and holidays. Relocation Assistance Available - Certain Restrictions. Ongoing job skills and leadership development training. Career growth opportunities - we promote from within! New hires are eligible first day of the month following or coinciding with 31 days from date of hire. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Service recognition and employee rewards. Discounts on Sysco stock (SYY). Referral programs. Safety programs. Tuition reimbursement. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. It takes a special kind of CDL A Delivery Truck Driver to work for Sysco. Are you ready to drive success? Click on the hyperlink to watch A Day in the Life of a Sysco Driver. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/22/2023
Sep 23, 2023
Company: US0027 Sysco Syracuse, LLC Zip Code: 13323 Employment Type: Full Time Travel Percentage: 0 Compensation Range: $10.00 - $48.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY Sysco has immediate job openings for dependable local CDL A Delivery Truck Drivers to safely and efficiently operate a tractor-trailer and manually unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an assigned route schedule. Our truck drivers build relationships with each customer using their positive, friendly attitude and become familiar with their operations to meet needs and expectations. QUALIFICATIONS Requirements Recent driving school graduates welcome 21+ years of age. Must submit to a pre-employment drug screen. License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Ability to read, write and communicate in English. Touch freight - may need to lift, push or move product weighing an average of 40-60 pounds and as much as 100 pounds. Flexibility - overtime as required, occasional weekends and holiday. BENEFITS Excellent pay, including productivity incentives. Most CDL A Delivery Truck Drivers have daily routes and are home nightly. Paid vacation and holidays. Relocation Assistance Available - Certain Restrictions. Ongoing job skills and leadership development training. Career growth opportunities - we promote from within! New hires are eligible first day of the month following or coinciding with 31 days from date of hire. Comprehensive healthcare benefits. Generous retirement benefits. Employee discount programs. Service recognition and employee rewards. Discounts on Sysco stock (SYY). Referral programs. Safety programs. Tuition reimbursement. Uniforms. More benefits, too many to name. Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. It takes a special kind of CDL A Delivery Truck Driver to work for Sysco. Are you ready to drive success? Click on the hyperlink to watch A Day in the Life of a Sysco Driver. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Date posted: 09/22/2023