17 hospitality jobs found

PRIMARY PURPOSE: As an Assistant Beverage Manager, you will be responsible for operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage assigned operational functions within the department consistent with the strategic plan and vision for the department Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control Manage delivery and measurement of guest service within assigned department(s) consistent with the company's core service standards and brand attributes Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests Coordinate the requisition process and stocking of beverage outlets to maximize revenue for the division Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly Provide recommendations to management on daily operational issues Perform other job-related duties as requested KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of inventory management Able to effectively communicate in English, in both written and verbal forms Able to lead and mentor a team Ability to work under pressure Ability to multi-task and work well in a fast paced, team-oriented environment Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts MINIMUM REQUIREMENTS: High school diploma or equivalent Two (2) years of supervisory experience in beverage or an equivalent F&B supervisory position Work varied shifts, to include weekends and holidays MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1- or email

Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description At Eataly, beverage is equally as important as food! Eataly's restaurants contain a vast selection of premium and unique Italian wines and drinks at all price points. The Junior Beverage Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants and oversees the beverage program for the restaurant and outlets. Maintains, selects and updates beverage resources for all restaurants and outlets Supports the Food & Beverage manager with hiring, assigning, training, evaluating and terminating employees Directs regular and consistent training on wine and beverage pairings for servers, managers and chefs Ensures service staff are familiar with proper beverage service Shares knowledge and appreciation for Italian food and beverage with all Eataly guests, providing excellent and responsible beverage service Works within budgets and hits target revenue goals Maintains an accurate daily wine and beverage inventory, assisting with stocking and cellar maintenance Ensures the restaurant Point Of Sale/POS system is in line with menu pricing and that pricing is up to date Performs other duties as required or assigned The base pay range for this position is $58,500 - $65,000 per year. Qualifications Wine certifications (CS, CMS, WSET Level 1 or Higher) or equivalent in previous service experience Italian food and beverage knowledge Excellent communication and problem-solving skills Job Requirements Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more!

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The Lunch Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

The Opportunity Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Highmark Stadium in Orchard Park, New York. As a Concessions Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests. Pay Minimum pay rate: $18.00 / hour Information on our comprehensive benefits package can be found at (). Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Assign duties to scheduled staff. Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary. Investigate and resolve complaints regarding food quality, service, or accommodations. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assist Concessions Manager with staff training and compliance. Monitor daily and hourly cleaning. Manage labor and profit loss. Ensures proper cash handling and tip record-keeping for the shift. Ensure associates are kept informed of any changes in policies or events. Other duties as assigned. Qualifications Experience working in a restaurant. At least two years of supervisory experience preferred. Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities. Must be able to implement rules and direct staff. Excellent communication skills, written and verbal. Excellent customer service and employee relations skills. A true desire to satisfy the needs of others in a fast-paced environment. At least two years of experience as a supervisor preferred. Physical Requirements Standing and walking for the entire length of shift. Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squatting. Pushing and pulling occasionally, to move equipment, stock, mops, and brooms. Exposed to outdoors and variable temperatures. Who We Are Delaware North operates concessions, and premium dining at Highmark Stadium since dating back to 1992. The 71,870-seat venue is home of the NFL s Buffalo Bills. Our culinary team creates locally and regionally inspired fare for the stadium s concession outlets. Premium dining includes suites and clubs offering in-seat service. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview The Bell Captain is responsible for overseeing the operations of the Bell Staff including: helping guests into and out of the hotel, providing pick up and delivery of guest's luggage, and providing delivery of items to guests as requested. He/she is also responsible for supervising and assisting with the check-in/check-out process, accommodating guests during their stay in an attentive, courteous and efficient manner; and directing and coordinating the activities of the Bell Staff. Responsibilities • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management. • Ensure all administrative duties such as transport logs and shift checklists are completed on a daily basis. • Greet guests in a pleasant manner, open car doors and entrance doors for arriving/departing guests. • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage. • Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest's room to ensure it is in order and that supplies are adequate. • Explain features of the room including operation of radio, television, telephone, in-room movie system, etc. • Communicate the hotel layout and surrounding attractions, destinations and directions to guests of the hotel. • Communicate all daily functions and their location in the hotel in order to assist and direct guests. • Responsible for hiring, training, coaching and counseling Bell Staff with guidance from the Guest Services Manager. • Maintain a clean and orderly lobby, public space and motor entrance; keep front windows and doors clean at all times. • Control traffic in designated areas when necessary and ensures valet parking procedures are followed. • Maintain and coordinate the efficient operations of the hotel's van service. • Maintain current listing of local and area attractions, special events and activities. • Maintain list of local transportation guides, churches, sports arenas, etc. • Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. • Deliver flowers and packages to guestrooms. • Collect, polish and deliver shoes for the hotel's shoe shine service (if applicable). • Collect and deliver laundry/dry cleaning for the guests on a daily basis. • Know daily VIP arrivals and communicate to Bell Staff. • Cross-train in all Guest Services areas in order to assist when needed. • Show guestrooms and suites as needed and emphasize the hotel's amenities

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview The Street Bar Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Service guests to the standard steps of service. - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview The Personal Dining Server is responsible for delivers and clears food and beverage orders to and from guest rooms according to hotel specifications, courteously and efficiently. Also assists in the maintenance of the In-Room Dining area and equipment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Maintain complete knowledge and comply with all departmental policies/service procedures. - Maintain knowledge of Micros and manual systems. - Complete opening side duties as assigned: - Check quality and amount of all In-Room Dining stock and supplies using checklist. - Fold/stack In-Room Dining napkins. - Requisition all necessary supplies and put away supplies using first in/ first out rotation. - Set tables and trays according to service standards. - Set up all condiments (butter, jellies, syrups, juices) and beverages (alcoholic and non-alcoholic) according to service standards. - Ensure a sufficient supply of all silverware, glassware and chinaware for service. - Check cleanliness and condition of all equipment for use in In-Room Dining area, rectify any deficiencies. - Ensure all flowers and decorative items are fresh for guest use. - Retrieve all food orders from kitchen and place on table/tray in accordance with the departmental standards. - Retrieve all alcoholic beverage items from bar and place on table/tray in accordance with the departmental standards. - Transport tables/trays from In-Room Dining area to guest rooms, ensuring all standards of food presentation are maintained and that no spillage occurs. - Enter the guest room and place the table/tray by following the established departmental procedures. - Serve the food items and beverages to the guest in accordance with departmental standards. - Open and serve wine/champagne bottles. - Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. - Maintain positive guest relations. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. - Present check to guest for signature/payment. Adhere to all payment procedures established by Finance. - Set up and deliver paid amenities to designated rooms. - Retrieve tables and trolleys from the guest rooms in a timely manner - Walk the floors of the hotel to ensure the removal of all Food & Beverage Items off the floors. - Monitor and maintain cleanliness, sanitation and organization of all service areas, guest rooms and guest corridors following procedures laid down in departmental standards. - Transport all tables/trays from guest rooms to In-Room Dining area as assigned. - Clean and reset tables/trays, maintaining sufficient supply in the In-Room Dining area. - Collect and report tips at the end of the assigned shift. - Complete closing side duties: - Properly clean and store all reusable goods. - Breakdown all goods as specified in departmental standards. - Clean all equipment as assigned in the side duties. - Restock items for next service. - Remove all dirty linen and properly store; fold napkins. - Marry and stock all condiments/beverages. - Reset tables/trays. - Complete all closing reports as assigned. - Successful completion any required training/certification process. - Legibly document orders when system is down and distribute food orders to kitchen. - Follow maintenance program and cleaning schedule. - Follow care procedure for floral / centerpieces as directed. - Detail silver trays, coffee pots, flatware and glassware, removing waterspots, etc for service - Expedite on floor or in kitchen as assigned. - Legibly document pertinent information in In-Room Dining logbook. - Quality check of perishables - Stock and fold linens - Legibly document maintenance needs on work orders and submit to manager - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Cover Mini Bar team shifts as needed. - Ensure that tables and side stands are kept stocked, tidy and clean. - Service guests to the standard steps of service. - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Overview The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location One of the longest-standing hotels in Downtown L . A . , Hotel Figueroa recently completed a stunning restoration by award-winning design agency Studio Collective. Hotel Figueroa's fierce spirit is now matched with modern touches, all while respecting the property's original footprint and Spanish Colonial design. The hotel boasts 268 rooms and suites, five F&B outlets and a landscaped courtyard featuring its iconic coffin-shaped pool. Hotel Figueroa's vibrant arts program include s rotating art exhibits showcasing the works of L . A . 's most compelling female artists - an homage to its founding in 1926 as the largest project to have been financed, owned and operated by women. Overview The Housekeeping Inspector/Inspectress is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations. Responsibilities - Ensure employees are at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained. - Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant's board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room. - Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily. - Maintain key control. - Supervise Laundry employees, when applicable. - Communicate with Guest Services regarding information about discrepant rooms.Physically check the room to determine status. - Handle items for "Lost and Found" according to the standards. - Carry an active pager/radio to maintain contact with the Front Office and/or Engineering. - Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment. - Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. - Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards. - Initiate work orders for repairs and maintenance; follow through on each work order until completed. - Oversee training of Room Attendants. - Ensure completion of regular maintenance and cleaning projects on a biannual basis. - Assist Housekeeping Management in preparation of Standard of the Week. - Monitor all V.I.P.'s, special guests and requests. - Ensure overall guest satisfaction.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Situated across the street from the Long Beach Convention Center and just two blocks from the beach, the Westin Long Beach has something to offer both business and leisure travelers alike. This 474-room hotel is also ideal for groups and weddings, with 37,000 square feet of meeting space, 31 suites, and a stunning garden terrace perfect for "I Dos". And with the Westin's central location, guests are within walking distance of the Aquarium of the Pacific and the Catalina Express, and are just two miles from the Queen Mary. Overview The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Answer the telephone according to standards. - Consistently upsell food, beverage and promotional items to guests. - Be familiar with fire extinguishers, locations and know how to use them. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.

REPORTS TO: Restaurant Manager Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Bar Back will provide friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. The Bar Back Essential Responsibilities: -Responsible for ensuring a consistent flow of services to guest and cocktail servers by assisting bartender with their job functions. -Ensure that bar and floors are clean and used glassware is removed from bar tops. -Clear and wipe down tables in absence of a cocktail server. -Maintain a clean work environment in accordance with Health Department standards. -Check glass washers for proper chemical mixture and volume. -Maintain soap and towels at hand sinks in all bars. -Maintain par stock levels by placing orders for wine, champagne, beer, liquor, and perishables at start of shift. -Receive and deliver all products to appropriate outlet and stock in accordance to specification. -Stock server wells in accordance to specifications with all product and supplies required. -Cut fruit to specification and prepare all condiment caddies. -Collect trash from all outlets throughout shift and wipe down walls behind trash containers. -Distribute clean bar towels, collect soiled ones, and discard them in the appropriate place. -Collect all excess glasses from bars and restock them in their appropriate outlets in accordance to specification and retrieve bar glassware from dish areas. -Organize and clean pump rooms, coolers, and storage areas to specification. -Sweep and mop pump rooms, coolers, and storage area floors. -Soak and clean soda bag-in-box hoses and nozzles. -Replace and rotate draught beer kegs, liquor pump rooms, and soda bag-in-boxes as required. -Continuously monitor bar to ensure that all guests receive beverage service in a timely manner. -Attend and satisfactorily complete all training as assigned and required.

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Overview The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel's food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction. Responsibilities Work with other F&B managers and keep them informed of F&B issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Coordinate and monitor all phases of Loss Prevention in kitchen areas. Prepare and submit required reports in a timely manner. Monitor quality of all food product and presentation. Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. Oversee all aspects of the daily operation of the kitchen and food production areas. Respond to guest complaints in a timely manner. Ensure compliance with SOP's in all outlets. Ensure compliance with requisition procedures. Conduct staff performance reviews in accordance with Highgate Hotel standards. Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards. Know and enforce all local health department sanitation laws. Work with the Executive Chef and the Director of F&B to create and implement menus. Design and implement employee cafeteria rotating menu and oversee cafeteria operations. Assist in coordinating, supervising and directing the Stewarding Department. Assist in computing daily food cost. Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc. Understand daily forecasts and customer counts. Coordinate all par stock levels. Assess food portion size, visual appeal, taste and temperature of items served. Assist in the direction and training of all chefs to ensure adequate operation in all outlets. Assist in creating menus for prospective clients. Review and approve weekly payroll. Check food purchases for proper ordering, quality and price structure. Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report. Communicate to Engineering any physical maintenance problems. Assist catering sales on all special menus and price structures. Qualifications A 2-year, 3-year or 4-year culinary degree and at least 4 years of progressive experience in a hotel or a related field. Previous supervisor responsibility is required. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Benefits: Health insurance Opportunity for advancement Paid time off Parental leave Vision insurance Wellness resources 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Who We Are The Ned NoMad is a new members' club and hotel that opened in the heart of New York in summer 2022. It's the first international 'Ned' site to open following the launch of The Ned London in 2017. The Property Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honored, with interiors designed by the Soho House Design team. The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned's Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi's, a modern day classic Italian restaurant. The Role We are looking for a Host to support and report directly into the General Manager. This is a fast-moving business so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once. Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience provided is uniquely brilliant. Main Duties Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club, and other food and beverage outlets Demonstrate a keen eye for detail while maintaining an organized, clean and effective work station Promote positive moments for members and guests from time of arrival through time of departure Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing Maintain a clean, sanitary and safe work environment, Host area Support FOH team when needed by clearing tables for a streamlined seating experience In real-time address guest related concerns and take action that results in a positive resolution Develop relationships with members and guests while also communicating notable conversations to management Promote a positive atmosphere by being approachable and professional Administrative tasks (i.e. properly keeping all paperwork logged and filed) Perform other duties as assigned by supervisor/manager. Requirements A minimum of 1+ years of experience in a fast paced and professional environment Previous hos or reception experience with a high volume hotel or restaurant Proven success of "champion of the culture," facilitating excellent communication and engagement Team focused with an understanding of the bigger picture and how you can contribute Able to effectively manage different stakeholders and be persuasive Physical Requirements: Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 20 to 60 pounds. Occasionally kneel, bend, crouch and climb as required. Must be able to use step ladder. Our Doors Are Yours To Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Work Perks Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance Referral bonus + competitive compensation Career development, career training and the opportunity to work internationally Flexible work schedules Discounted family rates Family meals Two weeks' vacation, 9 days PTO, 9 Holidays Compensation: $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.