4 jobs found

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Employment Status Part-Time Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities - Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. - Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). - Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. - Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. - Review Front Office log and Trace File daily. - Answer inquires from guests regarding restaurants, transportation, entertainment, etc. - Follow all cash handling and credit policies. - Be aware of all rates, packages and special promotions as listed in the Red Book. - Be familiar with all in-house groups. - Be aware of closed out and restricted dates. - Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. - Be familiar with hospitality terminology. - Have knowledge of emergency procedures and assist as needed. - Handle check-ins and checkouts in a friendly, efficient and courteous manner. - Use proper two-way radio etiquette at all times when communicating with other employees. - Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. - Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. - Be able to complete a bucket check, room rate verification report, and housekeeping report. - Balance and prepare individual paperwork for closing of shift according to hotel standards. - Maintain and market promotions and guest programs. - Maintain a clean work area. - Assist guests with safe deposit boxes.

Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you. Earn Good Money. You'll earn by bringing people the food they love from local restaurants. Choose your wheels. Use your car, scooter, or bike to make deliveries.* Delivery requirements Car delivery: Be at least 19 years old Have a 2-door or 4-door car Have a valid driver's license Provide Social Security Number to run background check Bike delivery: Be at least 18 years old Have a state-issued ID or Driver's License When signing up be sure to choose 'Biking' under transportation method. Scooter delivery: Be at least 19 years old Have a valid driver's license Have a scooter Ready to get started? Sign up today and start earning. No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats! Delivering with Uber is a great way to supplement your part time or full time income. *Vehicles allowed for delivery vary by city.

Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities: QUALIFICATIONS:At least 1 year of progressive experience in a hotel or a related field required.High School diploma or equivalent required.College course work in related field helpful.Previous supervisory responsibility preferred.Must be able to work independently and with minimal supervision.Knowledge of Accounting Principles.Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.Must be proficient in Windows operating systems company approved spreadsheets and word processing.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful high pressure situations.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.Must be able to work with and understand financial information and data and basic arithmetic functions.Must be able to work in a self-managed environment.Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.Must maintain composure and objectivity under pressure.RESPONSIBILITIES:Approach all encounters with guests and associates in a friendly service-oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Maintain a friendly and warm demeanor at all times.Initiate and complete the End of Day process.Run all reports as required for Food and Beverage audit.Complete the Night Audit checklist for computer procedures daily.Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.Maintain Front Office computer system operation according to Aimbridge Hospitality standards.Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.Follow safety and emergency procedures according to Aimbridge Hospitality standards.Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.Be familiar with all Aimbridge Hospitality's policies and house rules.Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.Maintain radio contact with other associates during entire shift.Have a working knowledge of security procedures.Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.Prepare and distribute the Daily Flash Report as needed.Transfer the master or house accounts as necessary.Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.Train any new Night Auditors as requested by management.Run morning reports according to Aimbridge Hospitality procedures.Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)Handle items for _oLost and Found__ according to the standard.Complete any reports as requested by management in a timely manner.Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).Attend meetings as required by management.Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details: Our contemporary hotel is located in Lexington, Kentucky near the Kentucky Horse Park, the University of Kentucky and Rupp Arena in downtown. Following a fun-filled adventure, visitors can maximize their comfort in our spacious rooms and suites. We offer modern dcor, luxurious bedding and complimentary Wi-Fi. After waking up refreshed, guests can enjoy a delicious meal at The Bistro. Open for breakfast and dinner, our on-site restaurant serves delectable American dishes and drinks. When it comes to work needs, we have our guests covered. They can take advantage of our two event spaces to host productive business meetings. Whatever brings travelers to the state of Kentucky, they can create new memories at Courtyard Lexington North. Company Overview: Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Medical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD InsurancePaid Time Off Employee Assistance Program401k Retirement Plan

Summary Description: The Shift Manager is accountable for leading the Restaurant Associate staff to deliver Steak 'n Shake operational and financial standards on scheduled shifts. The Shift Manager has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the highest quality burgers and shakes along with extending great service to our Guests. Requirements and Other Information: * 18 years or older * Valid Driver's License * Reports to the General Manager * Non-exempt position eligible for overtime Responsibilities * Execute a daily review of all areas of the restaurant - ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re-stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved. * Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence. * Maintain strict compliance with health, safety and security standards and procedures. * Enforce Company safety, anti-harassment, and anti-discrimination policies. * Effectively interact with Guests to ensure we exceed their expectations by providing guests the highest quality food and great service. Immediately address Guest concerns and complaints. * Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching. * Assign and verify all side work is accurately and efficiently completed. * Maintain strict adherence to the cash handling and banking policies and procedures. * Identify and report risk management situations - e.g. slip/fall reporting, employee injury, food quality/food-based illness, etc. * Comply with and enforce Company dress and appearance standards. * Ability to communicate effectively with and manage various vendors (e.g. landscapers, window cleaners, etc.) * Any other operations task as determined by Company leadership.