Delaware North Careers Costa Mesa, California
Sep 24, 2023Full time
The Opportunity Delaware North Patina Restaurant Group is searching for an experienced Beverage Manager to join our team at Segerstrom Center For The Arts in Costa Mesa, California. As Beverage Manager, you will play a crucial role in enhancing the overall guest experience at Segerstrom Center for the Arts. You will be responsible for overseeing all aspects of our upscale beverage concession operations, including managing staff, inventory, and ensuring efficient and exceptional service. This role is ideal for a dynamic and guest-focused individual who thrives in a fast-paced, entertainment-driven environment. Pay Minimum - Anticipated Maximum Salary: $64480 - $74700 / year The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at (). Benefits At Delaware North, we care about our team member's personal and professional journeys. These are just some of the benefits we offer: Health, dental, and vision insurance 401(k) with company match Performance bonuses Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Responsibilities Manage day-to-day operations of the beverage concession areas within the venue to ensure guest satisfaction. Hire, train, and manage an effective team of beverage concession staff, ensuring excellent guest service and adherence to company policies. Preparation of weekly schedules and schedule appropriate staff according to business levels and planned payroll. Assist in maintaining planned bar cost of sales, maintain inventory levels, order supplies, and track expenses to optimize profitability. Complete all purchasing in compliance with company programs and policies. Assist in developing and implementing efficient concession layouts and workflow processes. Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff. Maintain cleanliness and organization of concession areas. Ensure compliance with health and safety regulations, including food and alcohol service guidelines. Other duties as assigned. Qualifications Minimum of three years experience in a high volume restaurant or catering environment. Concert hall or music venue concession experience preferred, but not required. Experience effectively leading a team required. Demonstrated commitment to guest service. Ability to communicate through oral and written skills with staff, creating a positive work environment. Ability to manage frequent change. Excellent verbal, written, organizational and time-management skills. Must be able to work flexible hours to include night, weekends, and holidays. Physical Requirements Ability to remain standing for extended periods of time Ability to lift up to 50 lbs occasionally Who We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World , Disneyland , the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Restaurant Group was recently named one of America s Top 25 restaurant groups by Nation s Restaurant News. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.