Why us? Sage Hospitality Group is set to hire a Restaurant Manager to join our team. In this role, you will visit our beautiful properties and travel to exciting cities around the country! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Plan and manage the restaurant, as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Sep 15, 2023
Full time
Why us? Sage Hospitality Group is set to hire a Restaurant Manager to join our team. In this role, you will visit our beautiful properties and travel to exciting cities around the country! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Plan and manage the restaurant, as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Why us? Salary Range: $52,000-$55,000/annually Found at the intersection of timeless elegance and modern luxury, The Oxford Hotel stands today as an iconic Denver landmark, rooted in its unique history and groundbreaking beginnings of 1891. More than a hotel in Denver, The Crawford Hotel is the best place to meet, shop, eat, drink, stay, and work - right above Denver Union Station. Join our team and play a part in illuminating history . Inside these iconic buildings, memories are made and inspiration blooms . Our team delights in the details, encouraging adventure, and exhibiting magnetic hospitality in every interaction. Make your mark at these quintessential spots in Denver, true landmark locations. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong. A Rewarding Experience: - Complementary RTD EcoPass - Medical, dental, & vision insurance - Health savings and flexible spending accounts - Basic Life and AD&D insurance - Paid time off for vacation, sick time, and holidays -Company-paid short-term disability - Eligible to participate in the Company's 401(k) program with employer matching - Employee Assistance Program - Tuition Reimbursement - Great discounts on Hotels, Restaurants, and much more - Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Plan, organize and manage the in house details for large group and convention booking (e.g. Guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes, and rooming lists. Responsibilities -Responsible for the management and planning of meetings/conventions and related activities. -Attends Banquet Event Order (BEO) and staff meetings and perform as a team leader for all hotel department staff participating in the event delivery process. -Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management. -Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs. -Maintain well documented, accurate, organized and up to date file management in order to serve client and the employer in the most expedient, organized and knowledgeable manner. -Develop customer profiles and maintains an effective trace system including trace dates and references resulting in superior account service and increased revenues. -Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. -Follow up on all client needs and inquiries in an efficient and expedient manner. -Focuses on revenue-generating activity and maximizes selling time through retaining accounts/clients, maximizing account yield opportunities and sales effectiveness. -Detail, up-sell and detail the program with the client including; verification and modification of space requirements, audio-visual, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service. -Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business. -Oversees all billing details for hotel groups to include processing of deposits, direct bill applications, credit card authorizations and coordination with accounting. -Improve hotel convention services' products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers' needs. -Monitor and control individual client event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product. -Attend and lead pre conference meetings as needed. Coordinate the pre-con between the client and hotel staff and review the details of the BEO with all parties. -Close out all groups to include pickup in sales system (Delphi) and commission owed, including processing with accounting.
Sep 15, 2023
Full time
Why us? Salary Range: $52,000-$55,000/annually Found at the intersection of timeless elegance and modern luxury, The Oxford Hotel stands today as an iconic Denver landmark, rooted in its unique history and groundbreaking beginnings of 1891. More than a hotel in Denver, The Crawford Hotel is the best place to meet, shop, eat, drink, stay, and work - right above Denver Union Station. Join our team and play a part in illuminating history . Inside these iconic buildings, memories are made and inspiration blooms . Our team delights in the details, encouraging adventure, and exhibiting magnetic hospitality in every interaction. Make your mark at these quintessential spots in Denver, true landmark locations. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong. A Rewarding Experience: - Complementary RTD EcoPass - Medical, dental, & vision insurance - Health savings and flexible spending accounts - Basic Life and AD&D insurance - Paid time off for vacation, sick time, and holidays -Company-paid short-term disability - Eligible to participate in the Company's 401(k) program with employer matching - Employee Assistance Program - Tuition Reimbursement - Great discounts on Hotels, Restaurants, and much more - Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Plan, organize and manage the in house details for large group and convention booking (e.g. Guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes, and rooming lists. Responsibilities -Responsible for the management and planning of meetings/conventions and related activities. -Attends Banquet Event Order (BEO) and staff meetings and perform as a team leader for all hotel department staff participating in the event delivery process. -Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management. -Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs. -Maintain well documented, accurate, organized and up to date file management in order to serve client and the employer in the most expedient, organized and knowledgeable manner. -Develop customer profiles and maintains an effective trace system including trace dates and references resulting in superior account service and increased revenues. -Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. -Follow up on all client needs and inquiries in an efficient and expedient manner. -Focuses on revenue-generating activity and maximizes selling time through retaining accounts/clients, maximizing account yield opportunities and sales effectiveness. -Detail, up-sell and detail the program with the client including; verification and modification of space requirements, audio-visual, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service. -Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business. -Oversees all billing details for hotel groups to include processing of deposits, direct bill applications, credit card authorizations and coordination with accounting. -Improve hotel convention services' products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers' needs. -Monitor and control individual client event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product. -Attend and lead pre conference meetings as needed. Coordinate the pre-con between the client and hotel staff and review the details of the BEO with all parties. -Close out all groups to include pickup in sales system (Delphi) and commission owed, including processing with accounting.
City, State: Denver, Colorado $24.00 per hour + tips Come join the Range family at the Renaissance Denver Downtown City Center, in the beautifully restored, historic Colorado National Bank building. We are searching for an amazing morning restaurant supervisor, who enjoys taking care of our guests! We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short and Long Term Disability, Tuition Reimbursement & Great Travel Perks! The purpose of a restaurant supervisor is to monitor staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Performs shift opening and closing duties in accordance with manager's checklist. -Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary. -Properly executes revenue and check control procedures on shift. -Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded. -Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist). -Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns. -Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise. -Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction. -Maintains a safe and sanitary work environment for all associates and guests. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE: To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Identifies the need and initiates service recovery and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
Sep 27, 2023
Full time
City, State: Denver, Colorado $24.00 per hour + tips Come join the Range family at the Renaissance Denver Downtown City Center, in the beautifully restored, historic Colorado National Bank building. We are searching for an amazing morning restaurant supervisor, who enjoys taking care of our guests! We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short and Long Term Disability, Tuition Reimbursement & Great Travel Perks! The purpose of a restaurant supervisor is to monitor staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Performs shift opening and closing duties in accordance with manager's checklist. -Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary. -Properly executes revenue and check control procedures on shift. -Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded. -Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist). -Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns. -Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise. -Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction. -Maintains a safe and sanitary work environment for all associates and guests. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE: To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Identifies the need and initiates service recovery and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
City, State: Denver, Colorado $18.00/hr Range is seeking an awesome server to join our morning team of dedicated professionals. Candidates for this position must have strong self-motivation, strong customer service skills, and the ability to engage customers in conversation. A successful candidate will be required to demonstrate a clear passion for food and beverage service and assist managers with creating an enjoyable dining experience for our guests. The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. -Respond to guest requests in a timely, friendly and efficient manner. . -Take guest food and/or beverage orders and input orders in appropriate point-of-sale system. -Retrieve and deliver food and beverage orders in a timely manner. -Ensure guest satisfaction throughout the meal service. -Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations. -Ensure serving station is well-stocked at all times. -Perform side work and any other duties as designated by supervisor. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Responds to requests for service and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
Sep 26, 2023
Full time
City, State: Denver, Colorado $18.00/hr Range is seeking an awesome server to join our morning team of dedicated professionals. Candidates for this position must have strong self-motivation, strong customer service skills, and the ability to engage customers in conversation. A successful candidate will be required to demonstrate a clear passion for food and beverage service and assist managers with creating an enjoyable dining experience for our guests. The purpose of a RESTAURANT SERVER is to serve food and/or beverages to guests according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. -Respond to guest requests in a timely, friendly and efficient manner. . -Take guest food and/or beverage orders and input orders in appropriate point-of-sale system. -Retrieve and deliver food and beverage orders in a timely manner. -Ensure guest satisfaction throughout the meal service. -Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations. -Ensure serving station is well-stocked at all times. -Perform side work and any other duties as designated by supervisor. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: -Demonstrates accuracy and thoroughness. -Monitors own work to ensure quality. -Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards -Meets or exceeds productivity standards. -Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS -Responds to requests for service and assistance. -Demonstrates the desire and ability to provide high quality service to both internal and external customers. -Solicits customer feedback to improve service. Associate demonstrates INITIATIVE -Asks for and offers help when needed. -Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance -Takes responsibility for own actions. -Performs work with little or no supervision; works independently. -Can be relied upon regarding task completion and follow up.
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Sep 26, 2023
Full time
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Why us? A position is open at Hotel Indigo Denver Downtown ! Located in Denver's historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the city's gold rush roots. Our modern hotel features 180 guest rooms, well-appointed meeting spaces, and a popular onsite restaurant Three Saints Revival. Additionally, with direct access to I-25 and the RTD Light Rail with service to the Denver International Airport, Hotel Indigo is centrally located in the heart of Denver's buzzing downtown corridor. Hotel Indigo offers urban explorers and modern pioneers an immersive outlet to discover Denver's wild past and booming future. Come be a part of the story at Hotel Indigo! At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the hotel operations. Recommends the area's budget and manages expenses within approved budget constraints. May have responsibility as a member of the Hotel Executive Committee. Inspire, motivate and create a customer focus and sales oriented environment within every department of the business to drive excellence in market reputation, associate engagement, overall financial excellence and owner satisfaction. Responsibilities -Manage associates in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. -Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. -Implement company programs (Franchise) and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction. -Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. -Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. -Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. -Ensure prompt and appropriate response to conflict management. -Evaluate and support proper staffing levels and positions to ensure the success of the hotel. -Support strategies for the property from an operation, staffing and service perspective while ensuring alignment with the businesses other disciplines and support teams. Support strategic planning, development, and coordination of business initiatives and strategies. -Ensure consistent and stabilized systems and processes for the customers. -Mentor and develop high potential talent and future high potential talent in line with the organizations talent management strategies. -Implement succession planning within each direct report to provide new opportunities as associates develop. -Look for more efficient and effective ways to provide services to our hotels and owners. -Leverage technology and third parties where appropriate.
Sep 20, 2023
Full time
Why us? A position is open at Hotel Indigo Denver Downtown ! Located in Denver's historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the city's gold rush roots. Our modern hotel features 180 guest rooms, well-appointed meeting spaces, and a popular onsite restaurant Three Saints Revival. Additionally, with direct access to I-25 and the RTD Light Rail with service to the Denver International Airport, Hotel Indigo is centrally located in the heart of Denver's buzzing downtown corridor. Hotel Indigo offers urban explorers and modern pioneers an immersive outlet to discover Denver's wild past and booming future. Come be a part of the story at Hotel Indigo! At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the hotel operations. Recommends the area's budget and manages expenses within approved budget constraints. May have responsibility as a member of the Hotel Executive Committee. Inspire, motivate and create a customer focus and sales oriented environment within every department of the business to drive excellence in market reputation, associate engagement, overall financial excellence and owner satisfaction. Responsibilities -Manage associates in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. -Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. -Implement company programs (Franchise) and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction. -Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. -Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. -Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. -Ensure prompt and appropriate response to conflict management. -Evaluate and support proper staffing levels and positions to ensure the success of the hotel. -Support strategies for the property from an operation, staffing and service perspective while ensuring alignment with the businesses other disciplines and support teams. Support strategic planning, development, and coordination of business initiatives and strategies. -Ensure consistent and stabilized systems and processes for the customers. -Mentor and develop high potential talent and future high potential talent in line with the organizations talent management strategies. -Implement succession planning within each direct report to provide new opportunities as associates develop. -Look for more efficient and effective ways to provide services to our hotels and owners. -Leverage technology and third parties where appropriate.
Why us? Where travel converges with the Marriott hotel experience, Brilliant Travel is the result. Similarly, our Brilliant Traveler is on a journey of enhancement: of curation and synthesis of finding what defines their travels, and themselves. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day. The Denver Marriott Tech Center features 605 guest rooms, over 49,000 square foot of meetings space, and a local Beer Garden. Located in the heart of the Denver Tech Center there is easy access to the light rail taking you right into Downtown Denver. It's also near Denver Tech Center's top attractions, including activities in Greenwood Village, Comedy Works, the Landmark Theater & Village Greens Park. Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team! In your role at the Marriott Denver Tech Center, you will be enriching the lives of our fellow team members and our guests' one experience at a time. You play an important role in being a "Host" for our hotel by creating meaningful connections, responding to cues, and making it brilliant. We dare to be different; not only in the experiences we provide our guests, but also in the experience we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being a part of an organization where things matter is what our associates' value most. Job Overview The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms. Responsibilities - Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business. - Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar. - Prepare and send requested proposals and contracts to designated potential clients. - Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. - Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. - Coordinate all details to appear on each "Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. - On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. - Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies. - In a timely, accurate and consistent manner, document and report all sales activities as required. - Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently. - Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. - "Short Term" booking market ( 2 weeks or less ) - Sell and service On Site Weddings - generating wedding group revenue - Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques. - Develop relationships within the wedding community to expand repeat customer base for future business opportunities - Attend regular networking events to help build brand awareness - Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations - Effectively use sales resources and administrative staff - Contribute to the health and strength of a dynamic team culture - Communicate event details and requirements with and provide input to team members to execute catering events effectively - Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars - Capture short turn around business - solicit, negotiate and confirm new and repeat business - will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions - Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details - Exercise excellent communication, presentation, organization, time management and listening skills
Sep 19, 2023
Full time
Why us? Where travel converges with the Marriott hotel experience, Brilliant Travel is the result. Similarly, our Brilliant Traveler is on a journey of enhancement: of curation and synthesis of finding what defines their travels, and themselves. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day. The Denver Marriott Tech Center features 605 guest rooms, over 49,000 square foot of meetings space, and a local Beer Garden. Located in the heart of the Denver Tech Center there is easy access to the light rail taking you right into Downtown Denver. It's also near Denver Tech Center's top attractions, including activities in Greenwood Village, Comedy Works, the Landmark Theater & Village Greens Park. Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team! In your role at the Marriott Denver Tech Center, you will be enriching the lives of our fellow team members and our guests' one experience at a time. You play an important role in being a "Host" for our hotel by creating meaningful connections, responding to cues, and making it brilliant. We dare to be different; not only in the experiences we provide our guests, but also in the experience we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being a part of an organization where things matter is what our associates' value most. Job Overview The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms. Responsibilities - Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business. - Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar. - Prepare and send requested proposals and contracts to designated potential clients. - Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. - Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. - Coordinate all details to appear on each "Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. - On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. - Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies. - In a timely, accurate and consistent manner, document and report all sales activities as required. - Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently. - Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. - "Short Term" booking market ( 2 weeks or less ) - Sell and service On Site Weddings - generating wedding group revenue - Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques. - Develop relationships within the wedding community to expand repeat customer base for future business opportunities - Attend regular networking events to help build brand awareness - Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations - Effectively use sales resources and administrative staff - Contribute to the health and strength of a dynamic team culture - Communicate event details and requirements with and provide input to team members to execute catering events effectively - Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars - Capture short turn around business - solicit, negotiate and confirm new and repeat business - will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions - Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details - Exercise excellent communication, presentation, organization, time management and listening skills
Why us? Hyatt Place Pena Station/ Denver Airport is ideally located for exploring the Mile High City while staying close to the airport. This beautiful 226 room hotel opened in November of 2019 and has a full-service Starbucks and two-sided fireplace which offers a relaxing and warm atmosphere to all employees and guests. We are committed to making you feel as part of a culture and not just an employee. Hyatt Place Pena Station offers multiple benefits to our employees including, medical/dental/vision insurance, flexible spending account, short and long turn disability, paid time off, 401K matching, tuition reimbursement, discounted hotel stays, discount at Starbucks, etc. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. No matter your daily role, Sage recognizes that your success is about more than the work you do-it is really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Plan and manage the Starbucks in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the shop. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Sep 19, 2023
Full time
Why us? Hyatt Place Pena Station/ Denver Airport is ideally located for exploring the Mile High City while staying close to the airport. This beautiful 226 room hotel opened in November of 2019 and has a full-service Starbucks and two-sided fireplace which offers a relaxing and warm atmosphere to all employees and guests. We are committed to making you feel as part of a culture and not just an employee. Hyatt Place Pena Station offers multiple benefits to our employees including, medical/dental/vision insurance, flexible spending account, short and long turn disability, paid time off, 401K matching, tuition reimbursement, discounted hotel stays, discount at Starbucks, etc. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. No matter your daily role, Sage recognizes that your success is about more than the work you do-it is really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Plan and manage the Starbucks in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the shop. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Why us? Sage Hospitality Group is set to hire a Task Force Bar Manager to join our team. In this role, you will visit our beautiful properties and travel to exciting cities around the country! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Assist with bar operations, menu development, staff training, inventory management and cost controls upon assignment to different properties throughout the company. Help teams to institute best practices and comply with corporate/franchise policies and procedures and federal, state and local regulations. Implement and troubleshoot beverage management systems, and help to develop on-trend menu-items and practices. Motivate and inspire staff to strive for excellence, and help to build community and teamwork within each property. Responsibilities - Implement new menus, including cocktail creation and product procurement, costing, staff training and operational execution, with the aid of the Sage Beverage Director. - Assist with new restaurant/bar openings, including space set up, staff training, and implementation of Sage standards. - Implement and train teams on Sage beverage management software, including recipe creation and costing, inventory audits and analysis, POS integration and menu engineering. - Train properties on proper bar technique and hospitality, working with groups or one-on-one to ensure consistency and quality in both execution and presentation of menu offerings, as well as guest interaction. - Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects, while ensuring compliance with Sage beverage mandates and practices. - Assist properties with floor management and administrative duties, and support needs of property management, working in concert to achieve goals when asked. - Maintain regular communication with executive leadership, working in concert to achieve shared goals and making recommendations on property direction when appropriate. - Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Sep 15, 2023
Full time
Why us? Sage Hospitality Group is set to hire a Task Force Bar Manager to join our team. In this role, you will visit our beautiful properties and travel to exciting cities around the country! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Assist with bar operations, menu development, staff training, inventory management and cost controls upon assignment to different properties throughout the company. Help teams to institute best practices and comply with corporate/franchise policies and procedures and federal, state and local regulations. Implement and troubleshoot beverage management systems, and help to develop on-trend menu-items and practices. Motivate and inspire staff to strive for excellence, and help to build community and teamwork within each property. Responsibilities - Implement new menus, including cocktail creation and product procurement, costing, staff training and operational execution, with the aid of the Sage Beverage Director. - Assist with new restaurant/bar openings, including space set up, staff training, and implementation of Sage standards. - Implement and train teams on Sage beverage management software, including recipe creation and costing, inventory audits and analysis, POS integration and menu engineering. - Train properties on proper bar technique and hospitality, working with groups or one-on-one to ensure consistency and quality in both execution and presentation of menu offerings, as well as guest interaction. - Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects, while ensuring compliance with Sage beverage mandates and practices. - Assist properties with floor management and administrative duties, and support needs of property management, working in concert to achieve goals when asked. - Maintain regular communication with executive leadership, working in concert to achieve shared goals and making recommendations on property direction when appropriate. - Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Steamboat is looking for talented chefs to join our team. You will be considered for all resort locations based off skill. Come join us for our winter next winter season Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: Supervise, coordinate, and participate in the daily operations of kitchen facilities. Assist Director of Culinary regarding food handling including rotation and sanitation. Support Resort Culinary Management team in supervisory role as manager on duty when necessary. Abide by and ensure compliance with established health and safety procedures as well as department/and company policies & procedures. Ensure temperature logs are completed daily, and complete full Food Safety Audit once per week. Plan and develop with Director of Culinary, menus for outlets and all specialty menus research, develop, modify, and test recipes Ensure continual training of staff. Motivate and inspire culinary team. Ensure communications are done professionally and daily. Plan staffing needs and work schedules. Conduct training as determined by management. Oversee the proper operation and maintenance of all kitchen equipment. Report all observations of damaged/ dangerous equipment. Properly store food and equipment in correct and allotted areas. Organize stations to create greatest efficiency and keep work area and kitchen organized and clean at all times. Maintain all procedures set up in all areas. Supervise the cleaning and organizing of all walk-in refrigerators and freezers and other storage areas. Open and close kitchen according to schedule/guidelines/assignments. Create, use, and follow through of prep lists, cleaning list, and closing lists. Oversee and directly supervise all food preparation, quantity, and production activities. Receive food and properly store in correct and allotted areas. Audit portion control and quality on a continual basis. Supervise and coordinate food, supply, equipment, and inventory control purchasing for operation. Coordinate food and menu costing (COGS). Work directly with purchasing agent on par levels and supply management. Meet and exceed all budgetary goals in regard to Cost of Goods and Labor expense. Ensure enforcement of company appearance and uniform standards. Attend weekly food and beverage Manager Meetings. Perform other tasks, as assigned. Positions on mountain required ability to ride or ski to work. Minimum skills, experience, education, and ability required for this job: High School Diploma or GED Associates degree in culinary arts and 2 years of relevant professional cooking experience in resort or high-end facilities, or a combination of education and experience from which-comparable knowledge and skills are acquired. Must have a valid driver's license, successfully complete motor vehicle record check, and meet company insurance standards. Must have a minimum 2 years' experience Lead Cook or Chef capacity at a restaurant OR equivalent as a Banquet Chef or a Restaurant Chef Prior experience must include strong abilities in all applicable cooking techniques and practices, mastery of a variety of kitchen equipment, mastered knife skills (and can teach others), ability to produce excellent from-scratch products, broad and in-depth professional knowledge, and skills in food preparation, cooking and presentation Prior management experience required: must be able to supervise all stations and operate to standards, to expedite production line during service period, deal effectively with a variety of company personnel and outside vendors, and must have planning, administrative, and budget management experience Must be able to work at a high pace, be a team player, and be able to work well with co-workers, to maintain and influence a positive work environment and motivate others and lead people in correct procedures and follow through Computer skills. Knowledge of Microsoft Outlook, Excel, and Word, as well as Food Trak, preferred Physical Requirements: Must be able to lift approximately 50 lbs. (i.e. a sack of potatoes or stacked supplies) Must be able to stand for long periods of time, standing or walking for up to six hours Extended smell, taste, peripheral sight, color, and depth vision are essential Must be able to work indoors, heat and cold kitchen environment, handle knifes Ability to read, write, and speak fluently in English, Spanish a plus. Miscellaneous information: Resume required This position is a salaried exempt position and is not subject to overtime pay Position requires working weekends and holidays as needed All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Steamboat area base salary range: Starting at $52,000 Steamboat Ski & Resort Corporation is an Equal Opportunity Employer
Sep 15, 2023
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Seasonal (Seasonal) Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Steamboat is looking for talented chefs to join our team. You will be considered for all resort locations based off skill. Come join us for our winter next winter season Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: Supervise, coordinate, and participate in the daily operations of kitchen facilities. Assist Director of Culinary regarding food handling including rotation and sanitation. Support Resort Culinary Management team in supervisory role as manager on duty when necessary. Abide by and ensure compliance with established health and safety procedures as well as department/and company policies & procedures. Ensure temperature logs are completed daily, and complete full Food Safety Audit once per week. Plan and develop with Director of Culinary, menus for outlets and all specialty menus research, develop, modify, and test recipes Ensure continual training of staff. Motivate and inspire culinary team. Ensure communications are done professionally and daily. Plan staffing needs and work schedules. Conduct training as determined by management. Oversee the proper operation and maintenance of all kitchen equipment. Report all observations of damaged/ dangerous equipment. Properly store food and equipment in correct and allotted areas. Organize stations to create greatest efficiency and keep work area and kitchen organized and clean at all times. Maintain all procedures set up in all areas. Supervise the cleaning and organizing of all walk-in refrigerators and freezers and other storage areas. Open and close kitchen according to schedule/guidelines/assignments. Create, use, and follow through of prep lists, cleaning list, and closing lists. Oversee and directly supervise all food preparation, quantity, and production activities. Receive food and properly store in correct and allotted areas. Audit portion control and quality on a continual basis. Supervise and coordinate food, supply, equipment, and inventory control purchasing for operation. Coordinate food and menu costing (COGS). Work directly with purchasing agent on par levels and supply management. Meet and exceed all budgetary goals in regard to Cost of Goods and Labor expense. Ensure enforcement of company appearance and uniform standards. Attend weekly food and beverage Manager Meetings. Perform other tasks, as assigned. Positions on mountain required ability to ride or ski to work. Minimum skills, experience, education, and ability required for this job: High School Diploma or GED Associates degree in culinary arts and 2 years of relevant professional cooking experience in resort or high-end facilities, or a combination of education and experience from which-comparable knowledge and skills are acquired. Must have a valid driver's license, successfully complete motor vehicle record check, and meet company insurance standards. Must have a minimum 2 years' experience Lead Cook or Chef capacity at a restaurant OR equivalent as a Banquet Chef or a Restaurant Chef Prior experience must include strong abilities in all applicable cooking techniques and practices, mastery of a variety of kitchen equipment, mastered knife skills (and can teach others), ability to produce excellent from-scratch products, broad and in-depth professional knowledge, and skills in food preparation, cooking and presentation Prior management experience required: must be able to supervise all stations and operate to standards, to expedite production line during service period, deal effectively with a variety of company personnel and outside vendors, and must have planning, administrative, and budget management experience Must be able to work at a high pace, be a team player, and be able to work well with co-workers, to maintain and influence a positive work environment and motivate others and lead people in correct procedures and follow through Computer skills. Knowledge of Microsoft Outlook, Excel, and Word, as well as Food Trak, preferred Physical Requirements: Must be able to lift approximately 50 lbs. (i.e. a sack of potatoes or stacked supplies) Must be able to stand for long periods of time, standing or walking for up to six hours Extended smell, taste, peripheral sight, color, and depth vision are essential Must be able to work indoors, heat and cold kitchen environment, handle knifes Ability to read, write, and speak fluently in English, Spanish a plus. Miscellaneous information: Resume required This position is a salaried exempt position and is not subject to overtime pay Position requires working weekends and holidays as needed All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Steamboat area base salary range: Starting at $52,000 Steamboat Ski & Resort Corporation is an Equal Opportunity Employer
Hotel Clio, a Luxury Collection Hotel
Denver, Colorado
Why us? Discover the best of Denver at Hotel Clio, Cherry Creek's Muse. Providing a connected, inspiring, and lush environment that allows guests to experience enriched hospitality through refined luxury. Join our award winning team and discover your place, in the heart of it all. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview To support Sage's Vision of being recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence Responsibilities -Handle multiple property reservation calls, faxes, and emails when necessary to provide optimal customer service while speaking in the appropriate brand voice. -Maintain accuracy of group blocks including cutoff date, room pick up, room type, suite blocks, rates etc. -Ensure accurate billing set-up for prompt and accurate processing. -Identify, block and process staff and VIP and comp room reservations with each group. -Ensure appropriate inventory and information is available for individual call-in groups via all designated booking channels. -Set up and maintain master file for each group with pertinent information, including but not limited to approved changes applied to the group and documented conversations with clients, convention service managers and sales manager. -Monitor group pick up, cut-off dates, rate and room type availability to maximize hotel revenues and client/guest satisfaction. -Audit all assigned group blocks, room rates and concessions against PMS per contract once group has turned definite. -Ensure that blocks entered are consistent with pattern for group and that room type blocks flow for duration of the block. Update as necessary as group rooms pick-up and/or cut-off date has been reached. Seek approval for additional rooms beyond contracted block as needed. -Create StarGroups websites and links as necessary. Communicate details with Convention Services and meeting contact. -Facilitate rooming list entry through method chosen by meeting planner. Ensure all appropriate information is available for individual call in groups. -Review rooming lists for accuracy of information, format and billing requirements. Identify, process and block rooms for staff and VIP lists as necessary -Block special request reservations and suites required. Facilitate special requests using StarGuest as well as direct property communication. -Monitor housing bureau pickup as required and make adjustments accordingly. Communicate with management team as necessary. -Facilitate coordination between housing bureaus/meeting planners and hotel to ensure efficient usage of Reservation Connection and/or Reservation Cross Check tools as necessary. -Facilitate consumption of any complimentary rooms or other contractual room requirements (e.g. complimentary upgrades) and communicate with all appropriate departments. -Serve as liaison with accounting department to ensure all billing requests are configured and executed as necessary. -Prepare all necessary reports and for each hotel's Group Pick Up meeting - be prepared to discuss pickup and trending of groups during meeting. -Communicate effectively and in a timely manner to internal Revenue Management and CS teams any information received that could impact the performance of each group.
Sep 14, 2023
Full time
Why us? Discover the best of Denver at Hotel Clio, Cherry Creek's Muse. Providing a connected, inspiring, and lush environment that allows guests to experience enriched hospitality through refined luxury. Join our award winning team and discover your place, in the heart of it all. Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview To support Sage's Vision of being recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence Responsibilities -Handle multiple property reservation calls, faxes, and emails when necessary to provide optimal customer service while speaking in the appropriate brand voice. -Maintain accuracy of group blocks including cutoff date, room pick up, room type, suite blocks, rates etc. -Ensure accurate billing set-up for prompt and accurate processing. -Identify, block and process staff and VIP and comp room reservations with each group. -Ensure appropriate inventory and information is available for individual call-in groups via all designated booking channels. -Set up and maintain master file for each group with pertinent information, including but not limited to approved changes applied to the group and documented conversations with clients, convention service managers and sales manager. -Monitor group pick up, cut-off dates, rate and room type availability to maximize hotel revenues and client/guest satisfaction. -Audit all assigned group blocks, room rates and concessions against PMS per contract once group has turned definite. -Ensure that blocks entered are consistent with pattern for group and that room type blocks flow for duration of the block. Update as necessary as group rooms pick-up and/or cut-off date has been reached. Seek approval for additional rooms beyond contracted block as needed. -Create StarGroups websites and links as necessary. Communicate details with Convention Services and meeting contact. -Facilitate rooming list entry through method chosen by meeting planner. Ensure all appropriate information is available for individual call in groups. -Review rooming lists for accuracy of information, format and billing requirements. Identify, process and block rooms for staff and VIP lists as necessary -Block special request reservations and suites required. Facilitate special requests using StarGuest as well as direct property communication. -Monitor housing bureau pickup as required and make adjustments accordingly. Communicate with management team as necessary. -Facilitate coordination between housing bureaus/meeting planners and hotel to ensure efficient usage of Reservation Connection and/or Reservation Cross Check tools as necessary. -Facilitate consumption of any complimentary rooms or other contractual room requirements (e.g. complimentary upgrades) and communicate with all appropriate departments. -Serve as liaison with accounting department to ensure all billing requests are configured and executed as necessary. -Prepare all necessary reports and for each hotel's Group Pick Up meeting - be prepared to discuss pickup and trending of groups during meeting. -Communicate effectively and in a timely manner to internal Revenue Management and CS teams any information received that could impact the performance of each group.
Why us? The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner. Our 176-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us. Come join our team at The Rally Hotel! Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Sep 14, 2023
Full time
Why us? The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner. Our 176-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us. Come join our team at The Rally Hotel! Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities -Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. -Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). -Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. -Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. -Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. -Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. The Hotel Banquets Manager position will require three (3) years experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred. Cover letter and resume required. Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: • Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed • Review all BEO's making sure the department is prepared for all functions • Plan, supervise, and coordinate the daily operations of the banquet functions • Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations • Monitor food and service to ensure that appropriate quality standards are maintained • Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities • Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems • Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared • Work directly with Restaurant Managers to cross utilize service and set up staff • Ensure that alcohol policies are being enforced • Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent • Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes • Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements • Other duties, as assigned Minimum skills, experience, education and ability required for this job: • Must have a minimum of three years experience in hotel banquet management • Prior experience as a banquet captain and server in a 4 diamond hotel, preferred • Previous cash handling experience required (prior accounting experience desirable) • Prefer experience with RTP and UltiPro required (knowledge of Delphi software helpful) • Knowledge of Microsoft Office with extensive knowledge of Excel • Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high pressure environment • Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred • Experience working with a variety of commercial food service equipment • Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers • Ability to be a consistent role model for company's Service Excellence standards Physical Requirements: • Must be minimum 18 years of age • Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.) • Must be able to stand and walk for prolonged periods of time • Must be able to communicate clearly in the English language, both written and verbal • Must be able to work outdoors in all kinds of weather • Must have a valid driver's license, and pass validation of Alterra Driving Standards Policy Miscellaneous information: • This is a salaried exempt position and is not subject to overtime pay • Current service of alcohol training program certification or get certification within 3 months of hiring • Resume and cover letter required • All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Steamboat area base salary pay range: $39,500 - $67,000 per year + gratuities Steamboat Ski & Resort Corporation is an equal opportunity employer
Sep 14, 2023
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. The Hotel Banquets Manager position will require three (3) years experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred. Cover letter and resume required. Detailed job description, including responsibilities, work performed, tools or equipment used, etc.: • Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed • Review all BEO's making sure the department is prepared for all functions • Plan, supervise, and coordinate the daily operations of the banquet functions • Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations • Monitor food and service to ensure that appropriate quality standards are maintained • Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities • Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems • Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared • Work directly with Restaurant Managers to cross utilize service and set up staff • Ensure that alcohol policies are being enforced • Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent • Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes • Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements • Other duties, as assigned Minimum skills, experience, education and ability required for this job: • Must have a minimum of three years experience in hotel banquet management • Prior experience as a banquet captain and server in a 4 diamond hotel, preferred • Previous cash handling experience required (prior accounting experience desirable) • Prefer experience with RTP and UltiPro required (knowledge of Delphi software helpful) • Knowledge of Microsoft Office with extensive knowledge of Excel • Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high pressure environment • Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred • Experience working with a variety of commercial food service equipment • Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers • Ability to be a consistent role model for company's Service Excellence standards Physical Requirements: • Must be minimum 18 years of age • Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.) • Must be able to stand and walk for prolonged periods of time • Must be able to communicate clearly in the English language, both written and verbal • Must be able to work outdoors in all kinds of weather • Must have a valid driver's license, and pass validation of Alterra Driving Standards Policy Miscellaneous information: • This is a salaried exempt position and is not subject to overtime pay • Current service of alcohol training program certification or get certification within 3 months of hiring • Resume and cover letter required • All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Steamboat area base salary pay range: $39,500 - $67,000 per year + gratuities Steamboat Ski & Resort Corporation is an equal opportunity employer
Why us? Blending fun with style and elegance, Degree Metropolitan Food + Drink and our hotel Springhill Suites Denver Downtown are the perfect mix! We take our fun seriously, and work as a team to make the ordinary, extraordinary for each and every guest. Think you have what it takes? Join us! More than a just restaurant, we are a gathering place for a variety of patrons who are looking for a unique dining experience. We cater to those at the university, to Pepsi Center event-goers, to hotel guests, and to the general public. We specialize in offering food that is unique, modern, and with a twist to both surprise and delight. And, each person on our team plays a crucial role in setting us apart as a restaurant of-choice. Here at Degree Metropolitan Food + Drink our team takes our fun seriously very seriously! You help us make the memories that make it fun to be a part of our crew. Sounds like something right up your alley? Apply today! EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family? - Base rate of $19.00/Hourly (based on experience) plus Tip Share. This position will occasionally help in Banquets, so will be able to participate in the Service Charge Distribution Pool for banquets as well. - Employee Referral Program - $500 to $1000 based on position! - Free Monthly RTD EcoPass - Free Onsite Parking! - Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! - Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants - Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) - Paid time off for Vacation, Sick days and Holidays (FT Employees) - A fun work environment that encourages individually, recognition, growth & development Degree Metropolitan Food + Drink: A gathering place that blends new school with old school offering handcrafted, familiar food and drinks done right. Our globally-inspired menu is thoughtfully sourced. Enjoy 16 wines by the glass, over 15 Colorado craft beers, or handcrafted cocktails made from local spirits. Degree Metropolitan Food + Drink gives the Hospitality students of MSU Denver first-hand learning experience training alongside seasoned, professional restaurateurs from Sage Hospitality. By dining at Degree Metropolitan Food + Drink, patrons play a part in these students' bright futures. Guests not only enjoy a fantastic meal, get to soak in the students' hospitality, but also become part of their education. The dollars spent at Degree Metropolitan Food + Drink on lunch, dinner or even at the bar, all ultimately go towards the Metropolitan State University of Denver Foundation, benefiting student scholarships. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. Responsibilities -Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor side-work duty completion. -Maintain bank to SOP, keep it balanced and secure at all times. -Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. -Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. -Communicate daily with restaurant manager with regard to special events, house counts, etc. -Assist restaurant managers in conducting menu classes and taste panels.
Sep 13, 2023
Full time
Why us? Blending fun with style and elegance, Degree Metropolitan Food + Drink and our hotel Springhill Suites Denver Downtown are the perfect mix! We take our fun seriously, and work as a team to make the ordinary, extraordinary for each and every guest. Think you have what it takes? Join us! More than a just restaurant, we are a gathering place for a variety of patrons who are looking for a unique dining experience. We cater to those at the university, to Pepsi Center event-goers, to hotel guests, and to the general public. We specialize in offering food that is unique, modern, and with a twist to both surprise and delight. And, each person on our team plays a crucial role in setting us apart as a restaurant of-choice. Here at Degree Metropolitan Food + Drink our team takes our fun seriously very seriously! You help us make the memories that make it fun to be a part of our crew. Sounds like something right up your alley? Apply today! EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family? - Base rate of $19.00/Hourly (based on experience) plus Tip Share. This position will occasionally help in Banquets, so will be able to participate in the Service Charge Distribution Pool for banquets as well. - Employee Referral Program - $500 to $1000 based on position! - Free Monthly RTD EcoPass - Free Onsite Parking! - Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! - Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants - Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) - Paid time off for Vacation, Sick days and Holidays (FT Employees) - A fun work environment that encourages individually, recognition, growth & development Degree Metropolitan Food + Drink: A gathering place that blends new school with old school offering handcrafted, familiar food and drinks done right. Our globally-inspired menu is thoughtfully sourced. Enjoy 16 wines by the glass, over 15 Colorado craft beers, or handcrafted cocktails made from local spirits. Degree Metropolitan Food + Drink gives the Hospitality students of MSU Denver first-hand learning experience training alongside seasoned, professional restaurateurs from Sage Hospitality. By dining at Degree Metropolitan Food + Drink, patrons play a part in these students' bright futures. Guests not only enjoy a fantastic meal, get to soak in the students' hospitality, but also become part of their education. The dollars spent at Degree Metropolitan Food + Drink on lunch, dinner or even at the bar, all ultimately go towards the Metropolitan State University of Denver Foundation, benefiting student scholarships. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager. Responsibilities -Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor side-work duty completion. -Maintain bank to SOP, keep it balanced and secure at all times. -Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. -Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. -Communicate daily with restaurant manager with regard to special events, house counts, etc. -Assist restaurant managers in conducting menu classes and taste panels.
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it!We are looking for someone who is passionate about scratch-made food! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certifications High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilinguala plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $50-60k Annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Sep 11, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it!We are looking for someone who is passionate about scratch-made food! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certifications High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilinguala plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $50-60k Annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Description Position at Hyatt Regency Aurora Denver Conference Center Come Join Our Team! Hourly range is $20-21 Hiring Bonus $175 paid after 30 days and $175 paid after 90 days of employment. Currently, we are looking for a top-performing Restaurant Supervisor. We're looking for someone with outstanding communication and customer service skills to work alongside our staff as the Restaurant Supervisor. You'll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now! What is in it for YOU? All Associates: ON DEMAND PAY (NO FEES!) Access your pay as you've earned it! No cost to you! Vacation/ Personal days & Holiday pay Access Perks Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! Brand Travel Discounts for Travel and Food & Beverage Online Training Courses Referral Program and Bonus Direct Deposit Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Full-Time Associates: Medical, Dental, Vision Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Day Care Flex Spending account Flexible Health Care Spending Account Wellness Program- For those who have Medical on our Anthem plan 401K with a Company match! Jury Duty Leave Bereavement Leave Some Key Areas of Responsibility include: Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels Assign tasks to employees and ensure they are completed effectively and properly Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness Assist in resolving customer complaints in a timely, efficient, and courteous manner Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries Cover the duties of crew members who are unable to work their shifts Requirements: A high school diploma or equivalent GED is required Previous food service experience with the ability to perform multiple jobs in the restaurant Previous management or supervisory experience is required Possess excellent organizational skills, communication skills, and problem-solving skills Proficient computer skills, including experience with Microsoft Office, are strongly desired Applicants must be able to work weekends & holidays. As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests. With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. EOE/Drug-Free Workplace.
Sep 11, 2023
Full time
Description Position at Hyatt Regency Aurora Denver Conference Center Come Join Our Team! Hourly range is $20-21 Hiring Bonus $175 paid after 30 days and $175 paid after 90 days of employment. Currently, we are looking for a top-performing Restaurant Supervisor. We're looking for someone with outstanding communication and customer service skills to work alongside our staff as the Restaurant Supervisor. You'll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now! What is in it for YOU? All Associates: ON DEMAND PAY (NO FEES!) Access your pay as you've earned it! No cost to you! Vacation/ Personal days & Holiday pay Access Perks Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! Brand Travel Discounts for Travel and Food & Beverage Online Training Courses Referral Program and Bonus Direct Deposit Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Full-Time Associates: Medical, Dental, Vision Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Day Care Flex Spending account Flexible Health Care Spending Account Wellness Program- For those who have Medical on our Anthem plan 401K with a Company match! Jury Duty Leave Bereavement Leave Some Key Areas of Responsibility include: Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels Assign tasks to employees and ensure they are completed effectively and properly Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness Assist in resolving customer complaints in a timely, efficient, and courteous manner Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries Cover the duties of crew members who are unable to work their shifts Requirements: A high school diploma or equivalent GED is required Previous food service experience with the ability to perform multiple jobs in the restaurant Previous management or supervisory experience is required Possess excellent organizational skills, communication skills, and problem-solving skills Proficient computer skills, including experience with Microsoft Office, are strongly desired Applicants must be able to work weekends & holidays. As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests. With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. EOE/Drug-Free Workplace.
Why us? Sage Hospitality Group is set to hire a Network Specialist . As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The Sage Hospitality Information Technology Team is tasked with technical and strategic oversite of all IT Systems deployed at Sage's portfolio of managed hotels and restaurants, as well as the Sage Home Office. The primary responsibilities of the Manager, Network Infrastructure include creating and maintaining standards for network design, reporting, documentation and maintenance of the organization's LAN/WAN and firewalls for both Sage Home Office and all Sage managed hotels. This role will involve a large amount of vendor management, as the actual network engineering can be performed by the various technology partners that support our hotels. This role will also work closely with the Sage Cyber Security team to ensure all networks incorporate Sage security standards. The Network Specialist, reports to the Director, Infrastructure and Service Desk, and is tasked with providing the above scope of services to Sage Hospitality Group. This individual is responsible for proactive oversite of multiple hospitality IT environments, technical communication with vendors, and overseeing those vendors in the accomplishment of assigned tasks. Responsibilities A typical hotel technology stack consists of the Property Management System, Restaurant Point of Sale, credit card terminals, workstations, servers, printers, building WiFi, PBX, TV, and Spa systems deployed across administrative, guest facing, or brand managed networks. The Network Specialist is responsible for understanding the design and functions of each of these networks so they can provide necessary support and guidance required to maintain operations. Network Design and Topology Maintenance o Deep understanding of vLANs o Understanding of LAN/WAN Infrastructure o Strong understanding of OSI and TCP/IP o Hand-on experience with network monitoring, network diagnosis, and network analytics Vendor Management o Build strong working relationships with vendors through proactive management and maintaining accountability o Liaise with vendors and other IT personnel for problem resolution Firewall Management o Understanding of Firewall (FortiGate) hardware and software is critical o Firewall review and auditing to document and provide visibility into existing and newly acquired firewalls for misconfigurations, outdated rules, and vulnerabilities Operational Support o Support IT Team needs as necessary o Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure o Develop and Maintain Process and Support documents o Maintain a working knowledge of Brand IT requirements and update stakeholders accordingly OTHER RESPONSIBILITIES • Ability to communicate technical topics to non-technical IT stakeholders across all levels of the organization • High touch, proactive customer service mentality • Excellent written and verbal communication skills • Ability to learn and deploy new technologies quickly and adapt technical solutions to a changing business • Maintain supportable, organized, and documented IT environments • Occasional after-hours and weekend support and travel is required • Complete special projects and other responsibilities as assigned
Sep 27, 2023
Full time
Why us? Sage Hospitality Group is set to hire a Network Specialist . As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The Sage Hospitality Information Technology Team is tasked with technical and strategic oversite of all IT Systems deployed at Sage's portfolio of managed hotels and restaurants, as well as the Sage Home Office. The primary responsibilities of the Manager, Network Infrastructure include creating and maintaining standards for network design, reporting, documentation and maintenance of the organization's LAN/WAN and firewalls for both Sage Home Office and all Sage managed hotels. This role will involve a large amount of vendor management, as the actual network engineering can be performed by the various technology partners that support our hotels. This role will also work closely with the Sage Cyber Security team to ensure all networks incorporate Sage security standards. The Network Specialist, reports to the Director, Infrastructure and Service Desk, and is tasked with providing the above scope of services to Sage Hospitality Group. This individual is responsible for proactive oversite of multiple hospitality IT environments, technical communication with vendors, and overseeing those vendors in the accomplishment of assigned tasks. Responsibilities A typical hotel technology stack consists of the Property Management System, Restaurant Point of Sale, credit card terminals, workstations, servers, printers, building WiFi, PBX, TV, and Spa systems deployed across administrative, guest facing, or brand managed networks. The Network Specialist is responsible for understanding the design and functions of each of these networks so they can provide necessary support and guidance required to maintain operations. Network Design and Topology Maintenance o Deep understanding of vLANs o Understanding of LAN/WAN Infrastructure o Strong understanding of OSI and TCP/IP o Hand-on experience with network monitoring, network diagnosis, and network analytics Vendor Management o Build strong working relationships with vendors through proactive management and maintaining accountability o Liaise with vendors and other IT personnel for problem resolution Firewall Management o Understanding of Firewall (FortiGate) hardware and software is critical o Firewall review and auditing to document and provide visibility into existing and newly acquired firewalls for misconfigurations, outdated rules, and vulnerabilities Operational Support o Support IT Team needs as necessary o Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure o Develop and Maintain Process and Support documents o Maintain a working knowledge of Brand IT requirements and update stakeholders accordingly OTHER RESPONSIBILITIES • Ability to communicate technical topics to non-technical IT stakeholders across all levels of the organization • High touch, proactive customer service mentality • Excellent written and verbal communication skills • Ability to learn and deploy new technologies quickly and adapt technical solutions to a changing business • Maintain supportable, organized, and documented IT environments • Occasional after-hours and weekend support and travel is required • Complete special projects and other responsibilities as assigned
Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the world. To laugh, smile, and enjoy each other's company that much more. And to us, there's no better way to do that than with the bagel. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. We are looking for Team Members! If you are ready to work, have fun and bring a smile to a guest each day, then becoming a Team Member is for you. Our Team Members are the secret ingredient in our bakery. Their personalities are what sets us apart from the competition. Oh, and our bagels - let's not forget about those! What's a day in the life of a Team Member? Our Team Members make sure every guest feels welcomed from the minute they walk in. We are looking for true brand ambassadors that are excited to promote the company by creating a positive guest experience. Our teams take pride in providing excellent guest service by ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. Why would you want to work anywhere else? As a Team Member, you will have the opportunity to rise like one of our bagels and grow your career. Many of our General Managers started as Shift Leaders and Team Members! If this sounds like a place where you would enjoy coming to work, to make peoples' mornings, we'd love to hear from you. What's in it for you: Flexible schedule You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!) Competitive pay, plus cash and credit card tips Employee Assistance Program - FREE therapy, financial advising, legal advice, etc. Learn To Live - FREE online life coaching, webinars, to help with stress, anxiety, and more 401K with company match! What are we looking for? Must be at least 16 years or older Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends Must be able to multi-task and work in a fast-paced environment Restaurant, retail, or guest service experience a plus, but not required! Tip eligibility subject to state regulations. Address: 967 S Colorado Blvd , Denver, Colorado 80246 Compensation Range: Hourly: $17.29 - $21.04 + tips (depending on experience and location) The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
Sep 27, 2023
Full time
Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the world. To laugh, smile, and enjoy each other's company that much more. And to us, there's no better way to do that than with the bagel. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. We are looking for Team Members! If you are ready to work, have fun and bring a smile to a guest each day, then becoming a Team Member is for you. Our Team Members are the secret ingredient in our bakery. Their personalities are what sets us apart from the competition. Oh, and our bagels - let's not forget about those! What's a day in the life of a Team Member? Our Team Members make sure every guest feels welcomed from the minute they walk in. We are looking for true brand ambassadors that are excited to promote the company by creating a positive guest experience. Our teams take pride in providing excellent guest service by ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. Why would you want to work anywhere else? As a Team Member, you will have the opportunity to rise like one of our bagels and grow your career. Many of our General Managers started as Shift Leaders and Team Members! If this sounds like a place where you would enjoy coming to work, to make peoples' mornings, we'd love to hear from you. What's in it for you: Flexible schedule You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!) Competitive pay, plus cash and credit card tips Employee Assistance Program - FREE therapy, financial advising, legal advice, etc. Learn To Live - FREE online life coaching, webinars, to help with stress, anxiety, and more 401K with company match! What are we looking for? Must be at least 16 years or older Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends Must be able to multi-task and work in a fast-paced environment Restaurant, retail, or guest service experience a plus, but not required! Tip eligibility subject to state regulations. Address: 967 S Colorado Blvd , Denver, Colorado 80246 Compensation Range: Hourly: $17.29 - $21.04 + tips (depending on experience and location) The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.
Why us? Where travel converges with the Marriott hotel experience, Brilliant Travel is the result. Similarly, our Brilliant Traveler is on a journey of enhancement: of curation and synthesis of finding what defines their travels, and themselves. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day. The Denver Marriott Tech Center features 605 guest rooms, over 49,000 square foot of meetings space, and a local Beer Garden. Located in the heart of the Denver Tech Center there is easy access to the light rail taking you right into Downtown Denver. It's also near Denver Tech Center's top attractions, including activities in Greenwood Village, Comedy Works, the Landmark Theater & Village Greens Park. Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team! In your role at the Marriott Denver Tech Center, you will be enriching the lives of our fellow team members and our guests' one experience at a time. You play an important role in being a "Host" for our hotel by creating meaningful connections, responding to cues, and making it brilliant. We dare to be different; not only in the experiences we provide our guests, but also in the experience we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being a part of an organization where things matter is what our associates' value most. Job Overview Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsibilities -Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. -Recommends menu and procedural changes. -Recommends the budget and manages food and labor costs within approved budget constraints. -Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. -Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. -Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. -Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. -Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. -Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. -Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Sep 23, 2023
Full time
Why us? Where travel converges with the Marriott hotel experience, Brilliant Travel is the result. Similarly, our Brilliant Traveler is on a journey of enhancement: of curation and synthesis of finding what defines their travels, and themselves. At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day. The Denver Marriott Tech Center features 605 guest rooms, over 49,000 square foot of meetings space, and a local Beer Garden. Located in the heart of the Denver Tech Center there is easy access to the light rail taking you right into Downtown Denver. It's also near Denver Tech Center's top attractions, including activities in Greenwood Village, Comedy Works, the Landmark Theater & Village Greens Park. Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team! In your role at the Marriott Denver Tech Center, you will be enriching the lives of our fellow team members and our guests' one experience at a time. You play an important role in being a "Host" for our hotel by creating meaningful connections, responding to cues, and making it brilliant. We dare to be different; not only in the experiences we provide our guests, but also in the experience we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being a part of an organization where things matter is what our associates' value most. Job Overview Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsibilities -Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. -Recommends menu and procedural changes. -Recommends the budget and manages food and labor costs within approved budget constraints. -Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. -Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. -Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. -Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. -Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. -Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. -Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Why us? Sage Hospitality Group is set to hire a Creative Director to join the Sage Studio team in Creating Places People Go To - Not Through. Sage Studio focuses on differentiation through experiential placemaking, awe-inspiring interior design, destination-worthy food & beverage, and genuine community enrichment. With that in mind, our seasoned hospitality experts deliver a full suite of creative development services and works closely with tenured property leaders focused on operational execution of experiences that feature the local area, plus regular events that encourage community partnership and marketing partnerships that can be shared on social media to grow followings and inspire engagement. All of our efforts tie back to the brand story, which when done right, relates to the architecture, interior design, the attitude of the team and the experience the guest desires. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The Creative Director is responsible for the creative strategy, vision, delivery, and execution for Sage Hospitality Group's new, emerging, and/or growth brands across the portfolio of mixed-use destinations, hotels, restaurants, entertainment venues, and other asset types. This includes early concept and vision, building project teams that align with the vision, shaping the brand foundation, aesthetic, and programming direction, and driving design thinking from ideation through concept development, refinement, and execution. The Creative Director is key driver of applying brand concept into the lived environment via program development, guiding architecture and interior design, styling, art, and ephemera. The Creative Director is involved in all elements of the brand experience, ensuring consistency and brand integrity across all guest touch points, tapping into innovation and experimentation, and establishes an intangible, emotional connection between guests and experience. The role is integral in leading and/or participating in key strategic, innovation projects, such as the ideation, development, and launch of Sage Hospitality Group's first loyalty and guest affinity platform which will ultimately drive guest engagement, brand health, and guest satisfaction for the brands. They are responsible for leading product and retail development and enhancement by creating new products and services as well as evolving existing ones. In addition, this position collaborates with cross-functional project teams to design new concepts and refine existing features to continually improve adoption and overall guest experience. Responsibilities • Conducts market, competitive set, target guest, etc. research to frame the work • Leads brand process and design, experience design, product development, and brand initiatives • Develops brand blueprint, voice, and pillars along with brand service strategy and culture • Trains and inspires property and home office teams of the brands and ensures understanding and alignment of key internal stakeholders • Responsible for maintaining the integrity of the brand by ensuring that appropriate brand standards are established and monitored • Leads creative and art directions with interiors projects • Participates in creative direction and strategy for Sage Hospitality Group and their companies. • Build creative teams by project, recommending, RFPing, evaluating, and on-boarding various agencies/consultants and serves as the relationship manager for all • Develops compelling brand marketing and leads retail, charity, sponsorship, and other strategic partnerships • Directs, manages, and/ or assists designated hotels and agencies in all areas related to the brand • Ensures that brand deliverables are operational and financially sound to execute • Responsible for managing and delivering of projects on-time and on-budget • Monitors trends and produces trend reports for leadership teams • Directs, manages, and/or assists in the development of breakthrough creative materials, online and offline, to support both corporate and property marketing goals • Assists designated hotels with collateral as needed- works with property staff and agencies on design and creation of new materials • Serves as a key working stakeholder to deliver Sage Hospitality Group's loyalty and guest affinity platform including: o Creation of content and storytelling o Partnering with property and community leaders to assemble experiential packages o Project management of the program development and launch o Implementation of initiatives and campaigns to foster deeper connections with our guests • Builds and manages relationships with General Managers, Area Operations teams, commercial teams, growth teams, and owners OTHER RESPONSIBILITIES • All other duties as assigned, requested, or deemed necessary by management. SUPERVISORY DUTIES 2-5 associates
Sep 15, 2023
Full time
Why us? Sage Hospitality Group is set to hire a Creative Director to join the Sage Studio team in Creating Places People Go To - Not Through. Sage Studio focuses on differentiation through experiential placemaking, awe-inspiring interior design, destination-worthy food & beverage, and genuine community enrichment. With that in mind, our seasoned hospitality experts deliver a full suite of creative development services and works closely with tenured property leaders focused on operational execution of experiences that feature the local area, plus regular events that encourage community partnership and marketing partnerships that can be shared on social media to grow followings and inspire engagement. All of our efforts tie back to the brand story, which when done right, relates to the architecture, interior design, the attitude of the team and the experience the guest desires. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The Creative Director is responsible for the creative strategy, vision, delivery, and execution for Sage Hospitality Group's new, emerging, and/or growth brands across the portfolio of mixed-use destinations, hotels, restaurants, entertainment venues, and other asset types. This includes early concept and vision, building project teams that align with the vision, shaping the brand foundation, aesthetic, and programming direction, and driving design thinking from ideation through concept development, refinement, and execution. The Creative Director is key driver of applying brand concept into the lived environment via program development, guiding architecture and interior design, styling, art, and ephemera. The Creative Director is involved in all elements of the brand experience, ensuring consistency and brand integrity across all guest touch points, tapping into innovation and experimentation, and establishes an intangible, emotional connection between guests and experience. The role is integral in leading and/or participating in key strategic, innovation projects, such as the ideation, development, and launch of Sage Hospitality Group's first loyalty and guest affinity platform which will ultimately drive guest engagement, brand health, and guest satisfaction for the brands. They are responsible for leading product and retail development and enhancement by creating new products and services as well as evolving existing ones. In addition, this position collaborates with cross-functional project teams to design new concepts and refine existing features to continually improve adoption and overall guest experience. Responsibilities • Conducts market, competitive set, target guest, etc. research to frame the work • Leads brand process and design, experience design, product development, and brand initiatives • Develops brand blueprint, voice, and pillars along with brand service strategy and culture • Trains and inspires property and home office teams of the brands and ensures understanding and alignment of key internal stakeholders • Responsible for maintaining the integrity of the brand by ensuring that appropriate brand standards are established and monitored • Leads creative and art directions with interiors projects • Participates in creative direction and strategy for Sage Hospitality Group and their companies. • Build creative teams by project, recommending, RFPing, evaluating, and on-boarding various agencies/consultants and serves as the relationship manager for all • Develops compelling brand marketing and leads retail, charity, sponsorship, and other strategic partnerships • Directs, manages, and/ or assists designated hotels and agencies in all areas related to the brand • Ensures that brand deliverables are operational and financially sound to execute • Responsible for managing and delivering of projects on-time and on-budget • Monitors trends and produces trend reports for leadership teams • Directs, manages, and/or assists in the development of breakthrough creative materials, online and offline, to support both corporate and property marketing goals • Assists designated hotels with collateral as needed- works with property staff and agencies on design and creation of new materials • Serves as a key working stakeholder to deliver Sage Hospitality Group's loyalty and guest affinity platform including: o Creation of content and storytelling o Partnering with property and community leaders to assemble experiential packages o Project management of the program development and launch o Implementation of initiatives and campaigns to foster deeper connections with our guests • Builds and manages relationships with General Managers, Area Operations teams, commercial teams, growth teams, and owners OTHER RESPONSIBILITIES • All other duties as assigned, requested, or deemed necessary by management. SUPERVISORY DUTIES 2-5 associates