Sodexo Live!
Chicago, Illinois
Job Listing: Catering Sales Manager Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together. Location: We are seeking an experienced Catering Sales Manager for the Museum of Science and Industry located in Chicago, IL. Salary: $65,000 - $75,000 + Commission & Benefits The Museum of Science and Industry, Chicago-one of the largest science museums in the world-is home to more than 400,000 square feet of hands-on exhibits designed to spark scientific inquiry and creativity. Opened during 1933's Century of Progress in a building from 1893's Columbian Exposition, MSI is the place where generations have been coming to see what's next. Principal Function: The Catering Sales Manager will be directly responsible for creating unique dining experiences by directing, selling, up-selling and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the sales, culinary and operations staff, they are responsible for ensuring that events are coordinated and executed smoothly and in accordance with all client expectations and specifications. The Catering Sales Manager will focus on the development, implementation and measurement of the revenue objectives contained within the unit's annual marketing plan. They will direct and manage the sales team and all sales activities to meet revenue objectives and attain the top line financial forecast. This includes developing sales with existing business (forecasted group/local business) and executing strategies to develop new business. The Catering Sales Manager will support the planning of and preparation for events according to anticipated attendance, and will provide hands-on management and oversight in the areas of service and F&B operations during events. Essential Responsibilities: Maximize Sodexo Live!'s catering revenue through creative sales techniques and customer focus. Provide leadership and direction to operations staff. Contribute to goal of making Sodexo Live! in Event Hospitality and the Employer of Choice through personal commitment and leading by example. Qualifications/Skills: Bachelor's degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness. 5-7 years of catering sales experience, with at least 3-5 years in a management role. Prior experience in a similar venue with more than $5M in food and beverage sales. Demonstrated financial acumen; P&L accountability and/or contract-managed service experience. Must possess strong knowledge of food and wine for menu development. Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, as well as awareness and ability to perform all sales-related functions. Solid and proven track record for sales and leadership success. Tech savvy, with high proficiency in all Microsoft Office programs. Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks. Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts. Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations. Ability to communicate effectively both orally and in writing. Initiative in identifying and resolving problems timely and effectively. Other Requirements: Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Job Listing: Catering Sales Manager Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together. Location: We are seeking an experienced Catering Sales Manager for the Museum of Science and Industry located in Chicago, IL. Salary: $65,000 - $75,000 + Commission & Benefits The Museum of Science and Industry, Chicago-one of the largest science museums in the world-is home to more than 400,000 square feet of hands-on exhibits designed to spark scientific inquiry and creativity. Opened during 1933's Century of Progress in a building from 1893's Columbian Exposition, MSI is the place where generations have been coming to see what's next. Principal Function: The Catering Sales Manager will be directly responsible for creating unique dining experiences by directing, selling, up-selling and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the sales, culinary and operations staff, they are responsible for ensuring that events are coordinated and executed smoothly and in accordance with all client expectations and specifications. The Catering Sales Manager will focus on the development, implementation and measurement of the revenue objectives contained within the unit's annual marketing plan. They will direct and manage the sales team and all sales activities to meet revenue objectives and attain the top line financial forecast. This includes developing sales with existing business (forecasted group/local business) and executing strategies to develop new business. The Catering Sales Manager will support the planning of and preparation for events according to anticipated attendance, and will provide hands-on management and oversight in the areas of service and F&B operations during events. Essential Responsibilities: Maximize Sodexo Live!'s catering revenue through creative sales techniques and customer focus. Provide leadership and direction to operations staff. Contribute to goal of making Sodexo Live! in Event Hospitality and the Employer of Choice through personal commitment and leading by example. Qualifications/Skills: Bachelor's degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness. 5-7 years of catering sales experience, with at least 3-5 years in a management role. Prior experience in a similar venue with more than $5M in food and beverage sales. Demonstrated financial acumen; P&L accountability and/or contract-managed service experience. Must possess strong knowledge of food and wine for menu development. Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, as well as awareness and ability to perform all sales-related functions. Solid and proven track record for sales and leadership success. Tech savvy, with high proficiency in all Microsoft Office programs. Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks. Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts. Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations. Ability to communicate effectively both orally and in writing. Initiative in identifying and resolving problems timely and effectively. Other Requirements: Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
McDonald's Corporation
Chicago, Illinois
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Manager, Platform Lead (Restaurant Systems Management - RSM) is part of the Restaurant Infrastructure & Operations Platform team within Global Technology Infrastructure & Operations (GTIO). This role reports to the Director and is responsible for handling the RSM platform. The RSM platform includes tools, processes, and services related to restaurant device configuration and management, compliance, software installation, and security patching. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Drive platform management (including vision, architecture, engineering, integration, testing, etc.) for the Restaurant Systems Management (RSM) platform and related services. Implement short-term strategy for the RSM team. Contribute to the performance of the team by supervising the work of other technical managers, architects, and engineers. Own and maintain a prioritized platform roadmap, sequenced to align with overall platform strategy and other internal collaborators. Provide guidance to platform architecture and make key decisions. Provide input into restaurant global standards to ensure consistency. Liaise with internal leaders, segment and market teams, and the Hardware Solutions team on their strategies and plans for individual solutions. Decompose complex problems into straightforward solutions. Consistently bring strong, data-driven business, and technical judgment to decisions. Identify core challenges or opportunities within business processes. Understand the root cause and impacts for the project and other teams. Remove bottlenecks to enable teams to work independently. Locate gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization. Invest time to coach team members to refine their capabilities and close skill gaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Experience with Microsoft System Center (Configuration Manager, Intune), Ansible, Jamf, or related Systems Management technologies. Experience with large-scale Asset Inventory solutions, observability, and reporting Understanding and experience of Windows Server, Windows Client, and Linux based Operating Systems, platforms, and their management aspects Knowledge and understanding of Virtualization and Container Management platforms Demonstrated knowledge of large-scale device configuration and management, software installation and security patching in a QSR / Retail-like environment Demonstrated experience with data analytics; defining, delivering, and using dashboards and reports for meaningful, actionable insights Expertise with Privileged Access Management concepts and platform-related Security toolsets Experience partnering with collaborators across an at-scale, complex, global organization. Expertise across several different areas or disciplines of platform management. Strategic capabilities e.g. business/investment case creation, MVP define & develop, backlog prioritization Experience working in a leadership role in an agile product development environment: participating and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burn down chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity and understanding Experience managing technical priorities and driving strategic architectural initiatives. Validated ability to solve and resolve problems with products, software and processes Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business reasons, and measure success. Understand customer centricity, and lead products with that mentality. Preferred Qualifications Experience with infrastructure as a service (IaaS) and platform as a service (PaaS). Experience with on-premise, Edge and Cloud platform design patterns and vendor platform capabilities; experience deploying Edge or Cloud tools and technologies. Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization. Demonstrated ability to manage and navigate to get results within a globally distributed organization. Experience building and managing infrastructure platforms that address global complexities, meet security standards, and support differences between markets/regions. Experience managing P&L of a program and developing/managing financial forecasts to communicate value and spend rate. Experience 12+ years of technical product management or relevant experience with a Bachelor's degree or 8+ years relevant experience with a Master's degree. 1+ years working with restaurant or retail hardware solutions and platforms. 3+ years of experience in leadership roles, including leading teams of employees. Experience leading technical teams that manage a strategically important product and/or a suite of products. Experience leading teams of employees on large-scale system implementations. Experience influencing senior leaders (VPs, SVP, CxO), and setting expectations for major multi-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Manager, Platform Lead (Restaurant Systems Management - RSM) is part of the Restaurant Infrastructure & Operations Platform team within Global Technology Infrastructure & Operations (GTIO). This role reports to the Director and is responsible for handling the RSM platform. The RSM platform includes tools, processes, and services related to restaurant device configuration and management, compliance, software installation, and security patching. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Drive platform management (including vision, architecture, engineering, integration, testing, etc.) for the Restaurant Systems Management (RSM) platform and related services. Implement short-term strategy for the RSM team. Contribute to the performance of the team by supervising the work of other technical managers, architects, and engineers. Own and maintain a prioritized platform roadmap, sequenced to align with overall platform strategy and other internal collaborators. Provide guidance to platform architecture and make key decisions. Provide input into restaurant global standards to ensure consistency. Liaise with internal leaders, segment and market teams, and the Hardware Solutions team on their strategies and plans for individual solutions. Decompose complex problems into straightforward solutions. Consistently bring strong, data-driven business, and technical judgment to decisions. Identify core challenges or opportunities within business processes. Understand the root cause and impacts for the project and other teams. Remove bottlenecks to enable teams to work independently. Locate gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization. Invest time to coach team members to refine their capabilities and close skill gaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Experience with Microsoft System Center (Configuration Manager, Intune), Ansible, Jamf, or related Systems Management technologies. Experience with large-scale Asset Inventory solutions, observability, and reporting Understanding and experience of Windows Server, Windows Client, and Linux based Operating Systems, platforms, and their management aspects Knowledge and understanding of Virtualization and Container Management platforms Demonstrated knowledge of large-scale device configuration and management, software installation and security patching in a QSR / Retail-like environment Demonstrated experience with data analytics; defining, delivering, and using dashboards and reports for meaningful, actionable insights Expertise with Privileged Access Management concepts and platform-related Security toolsets Experience partnering with collaborators across an at-scale, complex, global organization. Expertise across several different areas or disciplines of platform management. Strategic capabilities e.g. business/investment case creation, MVP define & develop, backlog prioritization Experience working in a leadership role in an agile product development environment: participating and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burn down chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity and understanding Experience managing technical priorities and driving strategic architectural initiatives. Validated ability to solve and resolve problems with products, software and processes Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business reasons, and measure success. Understand customer centricity, and lead products with that mentality. Preferred Qualifications Experience with infrastructure as a service (IaaS) and platform as a service (PaaS). Experience with on-premise, Edge and Cloud platform design patterns and vendor platform capabilities; experience deploying Edge or Cloud tools and technologies. Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization. Demonstrated ability to manage and navigate to get results within a globally distributed organization. Experience building and managing infrastructure platforms that address global complexities, meet security standards, and support differences between markets/regions. Experience managing P&L of a program and developing/managing financial forecasts to communicate value and spend rate. Experience 12+ years of technical product management or relevant experience with a Bachelor's degree or 8+ years relevant experience with a Master's degree. 1+ years working with restaurant or retail hardware solutions and platforms. 3+ years of experience in leadership roles, including leading teams of employees. Experience leading technical teams that manage a strategically important product and/or a suite of products. Experience leading teams of employees on large-scale system implementations. Experience influencing senior leaders (VPs, SVP, CxO), and setting expectations for major multi-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
The Elser Hotel & Residences
Miami, Florida
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Use proper two-way radio etiquette when communicating with other employees. - Practice safe work habits to ensure safety to guests, fellow employees and self. - Handle items for "Lost and Found" according to the hotel standards. - At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. - Report maintenance issues to Housekeeping Supervisor/Manager. - Be familiar with correct guestroom cleaning procedures to assist if needed. - Deliver any clean linen to assigned sections, if necessary. - Pick up Room Attendant's dirty linen or trash as needed. - Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. - Vacuum guest corridors. - Keep hallways, public areas and closets neat and organized. - Maintain cleanliness and sanitation in public restrooms. - Adhere to the schedule for project cleaning of public areas. - Maintain the stairwells to hotel standards. - Keep ash urns clean and filled with sand. - Ensure overall guest satisfaction.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary. Responsibilities - Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. - Use proper two-way radio etiquette when communicating with other employees. - Practice safe work habits to ensure safety to guests, fellow employees and self. - Handle items for "Lost and Found" according to the hotel standards. - At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. - Report maintenance issues to Housekeeping Supervisor/Manager. - Be familiar with correct guestroom cleaning procedures to assist if needed. - Deliver any clean linen to assigned sections, if necessary. - Pick up Room Attendant's dirty linen or trash as needed. - Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. - Vacuum guest corridors. - Keep hallways, public areas and closets neat and organized. - Maintain cleanliness and sanitation in public restrooms. - Adhere to the schedule for project cleaning of public areas. - Maintain the stairwells to hotel standards. - Keep ash urns clean and filled with sand. - Ensure overall guest satisfaction.