Clubhouse Reception/Host

Full job description

Lakewood National is excited to announce the exceptional career opportunity of Clubhouse Reception/Host. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Greeting members along with some light administrative work. 9-5 Monday through Friday.

Key Responsibilities of the Host:

• Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table.
• Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Assigns opening and/or closing side duties. Supervises side work and ensures completed lists of set ups of all stations before departure of service staff.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
• Remains knowledgeable of all menu items, prices and general service procedures.
• Responsible for standards of appearance and cleanliness in all service areas.
• Remains visible on dining room floor, and is easily accessible to guests, staff and management.
• Checks all tables daily, before service to ensure proper settings.
• Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
• Communicates guest requests and concerns to the department manager.
• Incorporates safe work practices in job performance.

Minimum Qualifications/Experience for the Host:

• No experience necessary but will train.
• Must has customer service experience.

Other Qualifications:

• Regular and reliable attendance.
• Demonstrates an outgoing and friendly attitude

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.