HRI Hospitality

Hilton Garden Inn Downtown Dallas is looking for an experienced, goal-setting hotel sales professional to join our team! If you know how to manage accounts and understand catering this is the role for you! JOB SUMMARY A Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. JOB DUTIES Conduct weekly sales calls to existing accounts as well as uncover new business in all market segments. Travel to conduct outside sales calls and promote the company/hotel. Set up outside sales appointments, site inspections, sales blitz’s, and other means of securing business. Generate leads through various methods and solicit new business from existing customer base. Document all activity in Delphi FDC. Develop marketing strategies by analyzing historical, current, and future hotel/market trends and create selling strategies to capture the maximum amount of revenue. Participate in management meetings to discuss budget forecast and rate. Assist in the development of the annual budget. Partner with operations departments to ensure full participation in servicing accounts and ensuring the highest level of customer satisfaction. Sign room block and catering contract up to specified company limit. Responsible for obtaining all detailed information for BEO’s and resumes. Responsible for negotiating contracts and the implementation and set ups as required Maintain accurate & detailed sales records, database, and reports to provide history, ensure future & current quality of service and to enhance prospects in Delphi FDC. Ensure all pertinent aspects of solicitation and closings are captured. Attend all mandatory department and hotel meetings. Complete all required HRI/Brand training within the time frame allotted.  Watch for safety hazards and report them immediately to your supervisor/manager. Act in accordance with fire, health, and safety regulations and follow the correct procedures as required. Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry. Participate in the “Manager on Duty” program. Perform other duties as directed, developed, or assigned.    MINIMUM REQUIREMENTS Four-year college degree or equivalent work experience.  Minimum 2-3 years sales experience in a hotel/resort required. Excellent verbal and written communication skills including leading and participating in formal presentations.  Ability to be innovative and use creative thinking to problem solve. Effective negotiation skills as well as the ability to cultivate leads, build relationships, and close the deal.  Strong organizational skills and detail oriented, with the ability to handle multiple tasks in a fast-paced environment.  Strong computer skills, including Microsoft Word, Excel & PowerPoint, Delphi FDC experience strongly preferred. Ability to exercise discretion and maintain confidential information.  Strong attention to detail and excellent time management skills.  Ability to demonstrate high energy, and strong enthusiasm for high quality of customer service Ability to meet strict deadlines and communicate effectively in the event of any delays.   Ability to implement trace systems to track projects/work.  Ability to work as part of a team. Ability to travel out of town. Maintain high standards of personal appearance & grooming and regular attendance in compliance with company standards.  HRI is an EOE M/F/D/V

JOB DESCRIPTION Job Title : Director of Catering                                                                           Departments:  Sales and Marketing                                 Supervision Exercised:  Sales and Marketing Department Supervision Received:  Director of Sales and Marketing   JOB SUMMARY The Director of Catering provides overall sales leadership to exceed banquet and catering revenues (food, beverage, room rental and audio visual) for the property.   The Director of Catering is also responsible for meeting assigned monthly sales goals.     MINIMUM REQUIREMENTS   Education Bachelor’s Degree or equivalent industry experience.   Experience Minimum 2-3 Years as a Director of Catering or Sr. Catering Sales Manager level with demonstrated wide-ranging knowledge of food and beverage and meeting room setup    Skills and Knowledge    The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the job's essential functions, with or without reasonable accommodation.     Must be able to read, write, and understand English Excellent verbal and written communication skills including leading and participating in formal presentations Strong negotiation skills as well as the ability to cultivate leads, build relationships, and achieve financial expectations Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment Extensive knowledge of all aspects of catering and conference services Extensive knowledge of creative and profitable menu development Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position Understanding of budgetary and fiscal responsibility to the department Knowledge of all operational areas of the property Ability to provide strong leadership, mentorship, training, and coaching & counseling skills Strong desire to deliver high-quality customer service Detail-oriented and organized as it pertains to accuracy and efficiency Good personnel, management, and organizational skills Understanding of pace and productivity reporting   JOB DUTIES  Lead the Catering Manager(s) and Conference Services Manager(s) in achieving and exceeding budgeted goals in food, beverage, and room rental revenue, profit, and occupancy for the total hotel Ensure Catering Manager(s) and Conference Services Manager(s) adhere to professional and timely correspondences, proposals, contracts, and follow-up Responsible for accurate and timely production of the property catering pace report and catering productivity report Responsible for the training and development of newly hired Catering Manager(s) and Conference Services as it relates to catering-specific topics Work with the Director of Sales on the development of quarterly booking goals for Catering Manager(s) and Conference Services Manager(s) Work with the Director of Sales on the catering revenue and expense budget/forecast reports Work with the Executive Chef and Food and Beverage team to ensure that Banquet and Catering Menus are creative, innovative, and priced appropriately for the market Attend and actively participate in yield management meetings with the goal of optimizing the catering mix of business. Carefully review all catering contracts to ensure proper contribution to catering profit Identify trends, research the competition’s products, services, and pricing, and use it to develop strategic business plans. Work with Catering Manager(s) and Conference Services Manager(s) to ensure the optimization of room rental and audio-visual revenues Actively participate in community and industry-related organizations  Monitor sales performance of Catering Manager(s) and Conference Service Manager(s) and coach and council toward success Work with the Director of Sales on the completion of the Annual Marketing Plan and Quarterly Owner Review presentations Partner with the Director of Sales to develop sales strategies for maximizing catering revenue Partner with the Corporate Marketing Manager to develop promotions to drive catering revenue during need periods. Participate in management meetings to discuss budget and forecast Conduct weekly sales calls to existing and new accounts, as well as uncover new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.in the assigned market segment(s) Build and strengthen relationships with existing and new accounts to enable future bookings.  Activities include sales calls, entertainment, trade shows, etc. Arrange site inspections of the hotel for new accounts Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects Respond to all sales inquiries within 24 business hours Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, BEO’s) Responsible for negotiating catering sales contracts and the implementation and setup as required Actively and creatively up-sell each catering event to maximize revenue Analyze historical, current, and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours Supervise execution of banquet events which may include working on the weekends, evenings or holidays Participate in property weekly meetings, if applicable Other duties as assigned   BENEFITS: Free Employee Parking, Discounts, Medical, Dental, Vision, 401k with Match, and many more!!! HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Hyatt House Hyatt Place Tampa is seeking a creative Catering Sales Manager! JOB SUMMARY The Catering Sales Manager has the responsibility for the sales efforts and execution of meeting and event space held in the hotel.  The Catering Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets.  The Catering Sales Manager is also responsible for meeting assigned monthly sales goals. MINIMUM REQUIREMENTS Education •      College degree or High School Diploma with related experience. Experience •      Previous hotel catering sales experience. Skills and Knowledge  The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.   •      Must be able to read, write, an understand English. •      Excellent verbal and written communication skills including leading and participating in formal presentations.  •      Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal.  •      Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.  •      Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position. •      Ability to work as part of a team.  •      Strong desire to deliver high quality of customer service.  •      Detail oriented and organized as it pertains to accuracy and efficiency.  •      Good personnel and management and organizational skills.  •      Knowledge in catering food and beverage service  •      Knowledge in event set ups and audio-visual equipment  •      Experience in coordinating weddings and social events is preferred JOB DUTIES •      Assist sales team in achieving and exceeding budgeted goals in food, beverage and room rental revenue, profit and occupancy for the total hotel. •      Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals. •      Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s).  •      Build and strengthen relationships with existing and new accounts to enable future bookings.  Activities include sales calls, entertainment, trade shows, etc. •      Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads. •      Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc. •      Arrange site inspections of the hotel for new accounts. •      Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects. •      Respond to all sales inquiries within 24 business hours. •      Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). •      Responsible for negotiating catering sales contracts and the implementation and set up as required. •      Actively and creatively up-sell each catering event to maximize revenue. •      Analyze historical, current and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling. •      Assist in the development of the annual budget and quarterly owner reviews. •      Participate in management meetings to discuss budget and forecast. •      Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction. •      In partnership with the General Manager and Food and Beverage Team, create and enhance menus for clients as needed. •      Review all banquet event orders and the daily/weekly reports to ensure accuracy. •      Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications. •      Liaison between the Banquet staff and GM to ensure timely communication of client needs.  •      Supervise execution of banquet events which may include working on the weekends, evenings or holidays. •      Participate in hotel weekly staff meeting, if applicable. •      Other duties as assigned.

The Staff Accountant is responsible for overseeing the smooth, efficient processing of accounting-related information and systems of multiple properties in accordance with HRI Hospitality standards.  Job Responsibilities: • Perform daily accounting duties for multiple properties • Ensure night audit functions are complete and accurate on a daily basis including Archive reporting • Input data into an Excel format journal to distribute the Daily Revenue Report • Verify daily revenue is reported/uploaded accurately and timely • Update cash activity to balance credit cards, disbursements, and wire transfers • Send wire notifications to the Accounting Manager • Audit Ledgers, House, and Group Master Accounts on a regular basis • Communicate necessary reports and information to Accounting Managers/General Manager • Month-end journal preparation to assist with closing • Assist Corporate Accountants with month-end closing procedures • Other duties or Special Projects as assigned   Preferred Level of Education:  Bachelor’s Degree in Accounting or Hotel, Restaurant, and Tourism preferred. 3 years of progressive accounting experience in lieu of degree is acceptable. Computer Knowledge or Technical Requirements:  One year of hotel accounting experience preferred OnQ PMS, Opera PMS, and/or Micros POS experience a plus ApTech PVNG experience preferred Two years hotel front desk/night audit a plus Ability to use Microsoft Office products, including Outlook and Excel Must be able to communicate in English with guests, visitors, vendors, and staff Must be able to provide legible communication Possess an independent work ethic to perform job functions with minimal supervision Ability to focus on details and resolve tasks in a timely manner Ability to prioritize, organize, and follow through Physical Requirements:  Ability to sit for extended periods of time.  HRI Hospitality is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.