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ABOUT HI USA HI USA is a nonprofit organization founded on an enduring belief in the power of travel to foster a deeper understanding of people, places, and the world around. For over 80 years, HI USA has provided a network of affordable hostels to facilitate interaction among people from diverse backgrounds, from across the country and around the world. As our community of travelers gets to know each other, they discover their similarities and differences, expanding their world views as they build friendships. Our Santa Monica hostel is seeking an Assistant General Manager (AGM). The AGM is responsible for overseeing the day-to-day operations of the Hostel, Front Desk, Back Office, Housekeeping, Food & Beverage, and Maintenance departments, as well as assisting the General Manager with budgeting and long-range planning. Full Time employees are eligible for medical, dental, vision, disability, vacation, sick, floating holidays, 403b w/ company match, and more. New Hire waiting periods apply.  COVID 19 Considerations: HI USA will require a COVID19 vaccination for all employees. Applicants will be required to provide proof of vaccination prior to hire. Individuals may request exemption from the vaccine requirement for medical or religious reasons. Responsibilities: Oversee the guests and reservation functions to ensure superior service is delivered. Supervise front office, housekeeping, and maintenance team members. Review daily front office procedures and assure proper transmission of all necessary information to the Central Office. Manage inventory and assist the General Manager with budget control. Assign duties to staff and observe performance to ensure adherence to hostel policies and established operating procedures. Ensure team member attitudes of attentiveness in meeting guest's needs. Assist the General Manager in collecting, reviewing, approving and submitting employee payroll information. Assist the General Manager in reviewing employee performance and conducting personnel actions such as disciplinary and termination procedures. Direct the food and beverage services to ensure standards of operation and quality are maintained and food and beverage profits are maximized. Direct the security, housekeeping and maintenance functions to ensure a safe, clean and secure environment for guests, employees, and hostel assets. Maintain accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills and credit cards. Receive and resolve guest complaints and employee issues in a timely manner. Assist the General Manager to compile, review, reconcile, prepare and analyze entries to facilitate the bookkeeping function. Assist the General Manager to prepare, review and reconcile daily postings, accruals, various general ledger accounts and bank statements to ensure accurate financial information is available. In the absence of a Group Sales Manager, the Assistant General Manager is also responsible for all aspects of the group sales/reservation process. Perform functions of the General Manager in their absence. Skills/Qualifications: Minimum of 3-5 years’ management experience and bachelor’s degree, or equivalent experience Strong interpersonal and leadership skills Excellent organizational skills and ability to manage multiple tasks and projects simultaneously Familiarity with hospitality front desk/reservation systems and methods “Guest First” approach Previous revenue management and sales experience Strong computer skills including familiarity with Microsoft Office Suite Basic math and accounting skills including 10 key calculator and reconciliation Staff supervision experience Demonstrated ability to work effectively without immediate supervision Conflict resolution skills and ability to act effectively in a crisis, referring to the General Manager when necessary Experience in hospitality operations preferred Must be willing to work evenings, weekends, and holidays as schedule requires First Aid and CPR certification preferred; training can be provided

We are now accepting applications for a PM Cook to provide resort-style food from scratch while developing strong, positive, and lasting relationships with our residents and guests. The PM Cook works collectively with the Culinary and Dining Services team under the direction of the Executive Chef.   What makes this opportunity right for you: Live by our core values of Respect, Kindness & Compassion, Honesty, and Service Excellence. You'll work a stable schedule; Thursday through Monday from 11:00am to 7:30pm. You’ll receive stellar benefits, including health insurance (with stipend), dental, paid holidays and vacations, and a 401(k) with employer match. You will prepare and serve dynamic entrees under the mentorship of our talented Executive Chef. You can instantly witness the happiness your cooking brings to residents. You ensure the highest standards of cleanliness and safety within the kitchen. You will utilize state of the art kitchen equipment. What makes you right for this opportunity: You have an eagerness to learn and grow as a professional in the food service industry. You have experience working in a team environment ideally in a culinary setting. Knowledge and ability to prep, prepare and present food on a buffet as well as cook food as ordered. You are knowledgeable in food sanitation guidelines. Ability to operate kitchen equipment as needed. If you have a passion for service and deeply enjoy working with seniors, take the first step to joining our company. Complete our on-line application today and you'll hear from us within 48 hours.   EOE/ADA

We are now accepting applications for an Executive Chef provide resort-style food and service while developing strong, positive, and lasting relationships with our residents and guests. You will oversee the culinary and dining team and work closely with the Community Managers to provide a fresh, resort-like experience.   What makes this opportunity right for you? Use your skills and imagination to make meal times special for our residents. Be challenged with a changing menu that enables you to utilize different styles of cooking. Get instant feedback from our residents daily. Work a stable schedule Sunday - Thursday, no late nights. Receive stellar benefits, including health insurance (with stipend), dental, paid holidays and vacations, and a 401(k) with employer match. Live by our core values of Respect, Kindness & Compassion, Honesty, and Service Excellence. What makes you right for this opportunity: 3-5 years’ experience a culinary leader with growing responsibility. A Culinary Arts degree or Business degree preferred. Basic computer and word processing skills needed. And…a real passion for food. If you have a passion for service and deeply enjoy working with seniors, complete our on-line application today.   EOE/ADA

Resort Lifestyle Communities is seeking a dynamic couple to lead and manage Quarry Ridge Retirement Resort, a luxury independent senior living community opening Spring 2022 in Fitchburg, Wisconsin!    This role is strategically designed for couples who will serve from the heart while living on-site providing management and leadership oversight of the community. The primary goal of this role is to ensure a high level of resident satisfaction while growing and maintaining high occupancy levels.     Here’s what makes this an exceptional opportunity: You will be responsible for the ongoing growth and management of the retirement community, including all aspects of operations, sales management, budget, and resident and employee relations. You will be supported by a team in the field that specializes in each sector of the organization. You will respond to emergency calls from residents and take appropriate action. You will ensure the continuous operation of the community and perform any staff duties necessary for coverage. You will receive an industry leading salary, attainable profit sharing; stellar benefits (with $500 per month stipend each) including: health insurance, dental, paid vacation time, and a 401(k) with employer match. Here’s what we are looking for in a qualified candidate couple: You have the desire to live on-site at the community, and find joy in being a neighbor to the residents at the community in which you live and work. You believe the two of you balance each other’s experiences, strengths and weaknesses. You have a calling to work with the senior population and find it rewarding. You have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees. You have the experience and ability to manage a budget and interpret data from financial and performance reports. You have basic computer knowledge including proficiency in Outlook, Microsoft Word and Excel; and you can quickly learn new computer software systems. Compensation: The salary for this position is $100,000 a year per couple, along with many other great perks and benefits.   Does this Community Manager role seem to be your calling as a couple? If so, you both can apply now, and our Talent Acquisition Team will be in touch soon!