Key Responsibilities: - Manage all aspects of the casino operations, including but not limited to staffing, training, scheduling, and budgeting onboard the cruise ship - Develop and implement strategies to increase revenue and improve customer satisfaction - Ensure compliance with all gaming regulations and company policies - Monitor and analyze financial performance to make informed decisions and adjustments - Maintain a high level of customer service by addressing and resolving any guest concerns or issues - Work closely with other departments to coordinate casino activities and promotions - Develop and maintain relationships with vendors and suppliers - Train and mentor staff to provide exceptional service and uphold company standards - Conduct regular performance evaluations and provide feedback to team members - Stay updated on industry trends and implement new ideas and technologies to enhance the casino experience for guests - Adhere to all safety and security protocols to ensure a safe and secure environment for guests and employees Requirements: - Bachelor's degree in Hospitality Management, Business Administration, or related field - Minimum of 5 years of experience in casino management, preferably in a cruise ship setting - Strong understanding of casino operations, including gaming regulations and procedures - Excellent communication, leadership, and customer service skills - Proven track record of increasing revenue and managing budgets - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office and casino management software - Must be able to pass a background check and obtain necessary licenses and certifications
May 04, 2024
Full time
Key Responsibilities: - Manage all aspects of the casino operations, including but not limited to staffing, training, scheduling, and budgeting onboard the cruise ship - Develop and implement strategies to increase revenue and improve customer satisfaction - Ensure compliance with all gaming regulations and company policies - Monitor and analyze financial performance to make informed decisions and adjustments - Maintain a high level of customer service by addressing and resolving any guest concerns or issues - Work closely with other departments to coordinate casino activities and promotions - Develop and maintain relationships with vendors and suppliers - Train and mentor staff to provide exceptional service and uphold company standards - Conduct regular performance evaluations and provide feedback to team members - Stay updated on industry trends and implement new ideas and technologies to enhance the casino experience for guests - Adhere to all safety and security protocols to ensure a safe and secure environment for guests and employees Requirements: - Bachelor's degree in Hospitality Management, Business Administration, or related field - Minimum of 5 years of experience in casino management, preferably in a cruise ship setting - Strong understanding of casino operations, including gaming regulations and procedures - Excellent communication, leadership, and customer service skills - Proven track record of increasing revenue and managing budgets - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office and casino management software - Must be able to pass a background check and obtain necessary licenses and certifications
Job Description Job Description Description: New Store Opening! You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen accompanied by an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment PIa190b6eb66e9-6881
May 03, 2024
Full time
Job Description Job Description Description: New Store Opening! You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen accompanied by an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment PIa190b6eb66e9-6881
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 Signing Bonus As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing Bonus paid after 90 days! Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 Signing Bonus As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing Bonus paid after 90 days! Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment Competitive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contributions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 26, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 26, 2024
Full time
Four Seasons Hotel and Residences at The Surf Club is seeking an Overnight Security Supervisor. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches. Join Our Team The Security Supervisor forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Supervisor actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property and supervises the rest of the Security Team. The Security supervisor will coordinate resources during their shift, lead or follow up incidents, train team members and other employees on all aspects of security and safety. We are looking for individuals who are skilled problem solvers with particular attention to detail. The Security Supervisor position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. The Security Supervisor must thoroughly understand all aspects of the operation. At least one year of supervisory experience in a luxury hotel setting is required. Must be able to work Overnight shifts. The Surf Club From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean. Service Culture Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998 join our team and discover why. Benefits Four Seasons Surf Club Employees Enjoy Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Complimentary Parking Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and complimentary medical, vision and dental insurance for qualifying employees And so much more! Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview The Personal Wellness Coordinator is responsible for creating a welcoming first impression and for providing current information about the wellness offerings, services, and facilities. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for wellness facilities. The Personal Wellness Coordinator will be a point of contact for the guests to assist them in organizing & booking their wellness activities, dining experience, and building their itinerary prior to arriving to the resort. The Personal Wellness Coordinator will be responsible for selling the PWSS coaching sessions membership. Responsibilities Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Amrit Ocean Resort & Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Amrit Ocean Resort & Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications Education & Experience: Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Apr 11, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview The Personal Wellness Coordinator is responsible for creating a welcoming first impression and for providing current information about the wellness offerings, services, and facilities. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for wellness facilities. The Personal Wellness Coordinator will be a point of contact for the guests to assist them in organizing & booking their wellness activities, dining experience, and building their itinerary prior to arriving to the resort. The Personal Wellness Coordinator will be responsible for selling the PWSS coaching sessions membership. Responsibilities Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Amrit Ocean Resort & Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Amrit Ocean Resort & Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications Education & Experience: Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.