Pay: $0 per hour At Great Wolf, the Restaurant Cook 1 works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Restaurant Cook 1 prepares food in accordance with recipes set by the executive chef, ensuring meal quality and guest satisfaction. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times Monitor supply levels in back of house area and replenish as necessary Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary Ensure compliance with all food-handling and sanitation regulations Basic Qualifications & Skills Some High School education or equivalent Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Enrollment in, or willingness to work towards culinary degree Previous cook experience Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 19, 2024
Full time
Pay: $0 per hour At Great Wolf, the Restaurant Cook 1 works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Restaurant Cook 1 prepares food in accordance with recipes set by the executive chef, ensuring meal quality and guest satisfaction. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives • Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times Monitor supply levels in back of house area and replenish as necessary Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary Ensure compliance with all food-handling and sanitation regulations Basic Qualifications & Skills Some High School education or equivalent Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Enrollment in, or willingness to work towards culinary degree Previous cook experience Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the heart of our kitchens. Our line cooks prepare a feast for the eyes from recipes created by our award winning executive chef Ype Von Hengst. This position is a fit for anyone looking to grow a career in the culinary arts. You will learn about flavor profiles, food trends from around the world, every station in the kitchen and the opportunity for growth and promotion through our hat development program. Career development ladder with opportunities to learn new skills in the kitchen and promotions. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Line Cook is responsible for preparing and/or directing the preparation of Silver Diner menu items to be served complying to applicable sanitation, health, & personal hygiene standards and in accordance with Silver Diner specs. RESPONSIBIITIES: Ensure: Every menu is prepared & plated completely to spec Cooking procedures are followed Know specs for all menu items in your station Stock ingredients & supplies ahead of need and as you go Complete temperature checks prior to & after the rush Maintain a clean & organized station, clean as you go. Understand and adhere to all safety, sanitation, health & personal hygiene standards Store ingredients properly at all times & employing FIFO (First In, First Out) Report necessary equipment repair and maintenance to KM Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Quality, Speed of Service & Accuracy of Order Know the Silver Diner Food Brand statement COST BALANCING: Properly portion all menu items according to spec Ensure all menu items are purchased. No menu item is prepare without being entered into the POS. Track any waste Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Ticket times of less than 15 to 20 minutes Guests satisfaction with food quality & presentation Timely re-cooks Station cleanliness & organization REQUIRED EDUCATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience in the restaurant or hospitality industry. Prior experience as a Cook is a plus but not required. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, microwaves, steam kettles, broilers, ovens, flattops, steam tables, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Keyword: Line Cook Required Experience: Cooking experience is preferred. Must have weekend and holiday availability. Must be able to lift at least 50 pounds. Must be 18 or older. From: Silver Diner Development, LLC
May 26, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the heart of our kitchens. Our line cooks prepare a feast for the eyes from recipes created by our award winning executive chef Ype Von Hengst. This position is a fit for anyone looking to grow a career in the culinary arts. You will learn about flavor profiles, food trends from around the world, every station in the kitchen and the opportunity for growth and promotion through our hat development program. Career development ladder with opportunities to learn new skills in the kitchen and promotions. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Line Cook is responsible for preparing and/or directing the preparation of Silver Diner menu items to be served complying to applicable sanitation, health, & personal hygiene standards and in accordance with Silver Diner specs. RESPONSIBIITIES: Ensure: Every menu is prepared & plated completely to spec Cooking procedures are followed Know specs for all menu items in your station Stock ingredients & supplies ahead of need and as you go Complete temperature checks prior to & after the rush Maintain a clean & organized station, clean as you go. Understand and adhere to all safety, sanitation, health & personal hygiene standards Store ingredients properly at all times & employing FIFO (First In, First Out) Report necessary equipment repair and maintenance to KM Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Quality, Speed of Service & Accuracy of Order Know the Silver Diner Food Brand statement COST BALANCING: Properly portion all menu items according to spec Ensure all menu items are purchased. No menu item is prepare without being entered into the POS. Track any waste Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Ticket times of less than 15 to 20 minutes Guests satisfaction with food quality & presentation Timely re-cooks Station cleanliness & organization REQUIRED EDUCATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience in the restaurant or hospitality industry. Prior experience as a Cook is a plus but not required. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, microwaves, steam kettles, broilers, ovens, flattops, steam tables, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Keyword: Line Cook Required Experience: Cooking experience is preferred. Must have weekend and holiday availability. Must be able to lift at least 50 pounds. Must be 18 or older. From: Silver Diner Development, LLC
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
May 25, 2024
Full time
Pay: $0 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Description: Pay $18.50 - $21.50/hr Title Room Attendant Hours Full-Time (during peak season) Location Union, WA Your day-to-day as a Room Attendant Enhance your skills in a dynamic and rewarding environment! As a crucial member of our Housekeeping Team, you'll experience working in a fast-paced setting while making a significant impact on our guests' stay. Here's some of what your day will look like: Thoroughly clean and re-stock assigned guest rooms with the necessary linens, towels, and amenities. Maintain clean and organized housekeeping closets and carts, ensuring supplies are readily available for you and your team. Provide friendly and positive interactions with guests and fellow team members, fostering a welcoming and collaborative environment. Full job description available upon request by emailing . Qualifications Required Must be 18 years of age or older Required Flexible availability including weekends Desirable Prior hotel/resort housekeeping experience No experience required! Perks & Benefits (benefits based on employment status and tenure) Free daily meals prepared fresh in our kitchen Free kayak and paddleboard rentals Discounts on rooms, spa, restaurant and more! Health insurance (Medical, Dental, Vision, Hospital/Accident) Life insurance Education Assistance Program Paid time off (11-31 days per year depending on consecutive years of service) Paid sick leave 401(k) Retirement Plan with Employer Contributions (upon meeting eligibility criteria) Why Join Us? Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Our Promise . At Alderbrook Resort & Spa, we believe in taking excellent care of our guests by fostering a supportive and collaborative work environment. Nestled in the heart of the Pacific Northwest, Alderbrook Resort & Spa is a haven of relaxation and natural beauty. Our award-winning resort offers guests luxury accommodations, gourmet dining, and an array of spa and recreational activities. We value your professional growth and are committed to providing opportunities for you to advance your career in the hospitality industry. Join our dedicated team and be a part of creating unforgettable experiences in a place where serenity meets adventure. Read more about our 111-year history here . Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands. This job regularly requires talking, hearing, standing for long periods, walking, sitting, climbing stairs, using hands for various tasks, and reaching. It also involves stooping, kneeling, bending, twisting, pushing, pulling, or crouching. Occasionally, the employee must lift and/or move up to 40 pounds. Specific vision abilities needed include close and distance vision. Sustained visual and mental concentration may be required. Work Environment. This position operates in a hotel environment with controlled conditions, occasional temperature variations, and moderate noise levels. Commitment to Diversity & Equal Opportunity We are dedicated to creating a diverse and inclusive environment at North Forty Lodging LLC. We are an Equal Opportunity Employer, welcoming candidates from all backgrounds and do not discriminate based on any protected characteristic. We also provide reasonable accommodations for disabilities and religious practices as needed. For accommodations, please contact People & Culture. Final Details This summary may not capture all job duties and requirements. For comprehensive details, please email . Job functions may be revised based on business needs or emergencies. This posting is not an employment contract; employment is at-will and can be altered by North Forty Lodging LLC at any time. Employees are expected follow all company policies. Candidates who need accommodation in the application process or wish to receive this job post in an alternative format may contact . All positions will remain open until filled. North Forty Lodging LLC reserves the right to close job postings at any time. (key search words: housekeeping, housekeeper, cleaning, hotel, hospitality, resort, Alderbrook, training, guest service, maintenance, Mason County, cleanliness, management, supervisor) LOCATED IN UNION, WA Requirements: Compensation details: 18.5-21.5 Hourly Wage PIc94842f42d23-0086
May 25, 2024
Full time
Description: Pay $18.50 - $21.50/hr Title Room Attendant Hours Full-Time (during peak season) Location Union, WA Your day-to-day as a Room Attendant Enhance your skills in a dynamic and rewarding environment! As a crucial member of our Housekeeping Team, you'll experience working in a fast-paced setting while making a significant impact on our guests' stay. Here's some of what your day will look like: Thoroughly clean and re-stock assigned guest rooms with the necessary linens, towels, and amenities. Maintain clean and organized housekeeping closets and carts, ensuring supplies are readily available for you and your team. Provide friendly and positive interactions with guests and fellow team members, fostering a welcoming and collaborative environment. Full job description available upon request by emailing . Qualifications Required Must be 18 years of age or older Required Flexible availability including weekends Desirable Prior hotel/resort housekeeping experience No experience required! Perks & Benefits (benefits based on employment status and tenure) Free daily meals prepared fresh in our kitchen Free kayak and paddleboard rentals Discounts on rooms, spa, restaurant and more! Health insurance (Medical, Dental, Vision, Hospital/Accident) Life insurance Education Assistance Program Paid time off (11-31 days per year depending on consecutive years of service) Paid sick leave 401(k) Retirement Plan with Employer Contributions (upon meeting eligibility criteria) Why Join Us? Hospitable. Authentic. Inclusive. Engaging. Kind. Proactive. Our Promise . At Alderbrook Resort & Spa, we believe in taking excellent care of our guests by fostering a supportive and collaborative work environment. Nestled in the heart of the Pacific Northwest, Alderbrook Resort & Spa is a haven of relaxation and natural beauty. Our award-winning resort offers guests luxury accommodations, gourmet dining, and an array of spa and recreational activities. We value your professional growth and are committed to providing opportunities for you to advance your career in the hospitality industry. Join our dedicated team and be a part of creating unforgettable experiences in a place where serenity meets adventure. Read more about our 111-year history here . Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands. This job regularly requires talking, hearing, standing for long periods, walking, sitting, climbing stairs, using hands for various tasks, and reaching. It also involves stooping, kneeling, bending, twisting, pushing, pulling, or crouching. Occasionally, the employee must lift and/or move up to 40 pounds. Specific vision abilities needed include close and distance vision. Sustained visual and mental concentration may be required. Work Environment. This position operates in a hotel environment with controlled conditions, occasional temperature variations, and moderate noise levels. Commitment to Diversity & Equal Opportunity We are dedicated to creating a diverse and inclusive environment at North Forty Lodging LLC. We are an Equal Opportunity Employer, welcoming candidates from all backgrounds and do not discriminate based on any protected characteristic. We also provide reasonable accommodations for disabilities and religious practices as needed. For accommodations, please contact People & Culture. Final Details This summary may not capture all job duties and requirements. For comprehensive details, please email . Job functions may be revised based on business needs or emergencies. This posting is not an employment contract; employment is at-will and can be altered by North Forty Lodging LLC at any time. Employees are expected follow all company policies. Candidates who need accommodation in the application process or wish to receive this job post in an alternative format may contact . All positions will remain open until filled. North Forty Lodging LLC reserves the right to close job postings at any time. (key search words: housekeeping, housekeeper, cleaning, hotel, hospitality, resort, Alderbrook, training, guest service, maintenance, Mason County, cleanliness, management, supervisor) LOCATED IN UNION, WA Requirements: Compensation details: 18.5-21.5 Hourly Wage PIc94842f42d23-0086
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
May 09, 2024
Full time
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.