Job Description Job Description Restaurant General Manager $75,000 -$90,000 + Benefits Elevate your career as a Restaurant General Manager with us! Join our renowned chain with over 400 locations and take charge of the day-to-day operations. We're on the lookout for a passionate and driven leader to ensure exceptional guest service, top-notch food preparation, and a positive work environment. If you have a love for the restaurant industry and a determination to succeed, this is the perfect opportunity for you! What Sets Us Apart: Be part of a nationwide chain with a solid reputation and diverse culinary offerings. Enjoy a competitive salary and benefits package Thrive in a supportive work environment with a focus on staff development. What you ll be responsible for: Manage the overall restaurant operation, ensuring excellence in every aspect. Lead the hiring, training, supervision, and retention of our dedicated restaurant staff. Manage day-to-day operations, including scheduling, budgeting, and financial management. Uphold health and safety standards to create a pleasant dining environment. Monitor customer satisfaction and implement strategies for continuous service improvement. Manage inventory levels and efficiently order supplies to maintain seamless operations. Respond to customer inquiries promptly and professionally. If you're ready to lead with passion and drive in the restaurant industry, join us on this exciting journey! Apply now and be at the forefront of delivering an outstanding dining experience to our valued guests. •Proven work experience as a Restaurant General Manager or similar role - BUFFET EXPERIENCE A PLUS! • Solid knowledge and execution of restaurant management best practice • Ability to spot and resolve problems efficiently • Effective Leadership and organizational skills • Strong communication and interpersonal skills - BILINGUAL IN SPANISH A PLUS! • Ability to work under pressure in a fast-paced environment • Degree in business administration or hospitality management preferred Compensation details: 0 Yearly Salary PI27eb44f595a9-3687
May 05, 2024
Full time
Job Description Job Description Restaurant General Manager $75,000 -$90,000 + Benefits Elevate your career as a Restaurant General Manager with us! Join our renowned chain with over 400 locations and take charge of the day-to-day operations. We're on the lookout for a passionate and driven leader to ensure exceptional guest service, top-notch food preparation, and a positive work environment. If you have a love for the restaurant industry and a determination to succeed, this is the perfect opportunity for you! What Sets Us Apart: Be part of a nationwide chain with a solid reputation and diverse culinary offerings. Enjoy a competitive salary and benefits package Thrive in a supportive work environment with a focus on staff development. What you ll be responsible for: Manage the overall restaurant operation, ensuring excellence in every aspect. Lead the hiring, training, supervision, and retention of our dedicated restaurant staff. Manage day-to-day operations, including scheduling, budgeting, and financial management. Uphold health and safety standards to create a pleasant dining environment. Monitor customer satisfaction and implement strategies for continuous service improvement. Manage inventory levels and efficiently order supplies to maintain seamless operations. Respond to customer inquiries promptly and professionally. If you're ready to lead with passion and drive in the restaurant industry, join us on this exciting journey! Apply now and be at the forefront of delivering an outstanding dining experience to our valued guests. •Proven work experience as a Restaurant General Manager or similar role - BUFFET EXPERIENCE A PLUS! • Solid knowledge and execution of restaurant management best practice • Ability to spot and resolve problems efficiently • Effective Leadership and organizational skills • Strong communication and interpersonal skills - BILINGUAL IN SPANISH A PLUS! • Ability to work under pressure in a fast-paced environment • Degree in business administration or hospitality management preferred Compensation details: 0 Yearly Salary PI27eb44f595a9-3687
Restaurant General Manager $75,000 -$90,000 + Benefits Elevate your career as a Restaurant General Manager with us! Join our renowned chain with over 400 locations and take charge of the day-to-day operations. We're on the lookout for a passionate and driven leader to ensure exceptional guest service, top-notch food preparation, and a positive work environment. If you have a love for the restaurant industry and a determination to succeed, this is the perfect opportunity for you! What Sets Us Apart: Be part of a nationwide chain with a solid reputation and diverse culinary offerings. Enjoy a competitive salary and benefits package Thrive in a supportive work environment with a focus on staff development. What you'll be responsible for: Manage the overall restaurant operation, ensuring excellence in every aspect. Lead the hiring, training, supervision, and retention of our dedicated restaurant staff. Manage day-to-day operations, including scheduling, budgeting, and financial management. Uphold health and safety standards to create a pleasant dining environment. Monitor customer satisfaction and implement strategies for continuous service improvement. Manage inventory levels and efficiently order supplies to maintain seamless operations. Respond to customer inquiries promptly and professionally. If you're ready to lead with passion and drive in the restaurant industry, join us on this exciting journey! Apply now and be at the forefront of delivering an outstanding dining experience to our valued guests. •Proven work experience as a Restaurant General Manager or similar role - BUFFET EXPERIENCE A PLUS! • Solid knowledge and execution of restaurant management best practice • Ability to spot and resolve problems efficiently • Effective Leadership and organizational skills • Strong communication and interpersonal skills - BILINGUAL IN SPANISH A PLUS! • Ability to work under pressure in a fast-paced environment • Degree in business administration or hospitality management preferred Compensation details: 0 Yearly Salary PIc49b88cb80ce-3687
May 05, 2024
Full time
Restaurant General Manager $75,000 -$90,000 + Benefits Elevate your career as a Restaurant General Manager with us! Join our renowned chain with over 400 locations and take charge of the day-to-day operations. We're on the lookout for a passionate and driven leader to ensure exceptional guest service, top-notch food preparation, and a positive work environment. If you have a love for the restaurant industry and a determination to succeed, this is the perfect opportunity for you! What Sets Us Apart: Be part of a nationwide chain with a solid reputation and diverse culinary offerings. Enjoy a competitive salary and benefits package Thrive in a supportive work environment with a focus on staff development. What you'll be responsible for: Manage the overall restaurant operation, ensuring excellence in every aspect. Lead the hiring, training, supervision, and retention of our dedicated restaurant staff. Manage day-to-day operations, including scheduling, budgeting, and financial management. Uphold health and safety standards to create a pleasant dining environment. Monitor customer satisfaction and implement strategies for continuous service improvement. Manage inventory levels and efficiently order supplies to maintain seamless operations. Respond to customer inquiries promptly and professionally. If you're ready to lead with passion and drive in the restaurant industry, join us on this exciting journey! Apply now and be at the forefront of delivering an outstanding dining experience to our valued guests. •Proven work experience as a Restaurant General Manager or similar role - BUFFET EXPERIENCE A PLUS! • Solid knowledge and execution of restaurant management best practice • Ability to spot and resolve problems efficiently • Effective Leadership and organizational skills • Strong communication and interpersonal skills - BILINGUAL IN SPANISH A PLUS! • Ability to work under pressure in a fast-paced environment • Degree in business administration or hospitality management preferred Compensation details: 0 Yearly Salary PIc49b88cb80ce-3687
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. For more information, Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
May 01, 2024
Full time
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us.) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. For more information, Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 26, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. Seasonal Pool Host Full Time Beverly Wilshire a Four Seasons Hotel Beverly Wilshire, a Four Seasons Hotel is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The host reports to the General Manager of the Restaurant. Work authorization for the location is required. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment. Responsibilities The Pool host welcomes, greets and seats guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. Works quickly in high-volume environment and has the ability to handle multiple tasks at once. Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool. Open the pool for business at the prescribed time each shift. Inspect the cleanliness of each section of the pool and cabanas and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure proper condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Know the server sections, their daily assignments, their personal timing patterns and their maximum workload capacity. Maintain a station chart and cover count for the restaurant. Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service. Handle guests without reservations or those waiting for others to join them. Handle lost and found items. Seat reservations promptly at a table pre-set for the number in the party. Hold chairs for guests as often as possible when seating them. Assist with providing guest lounge chairs Address guests by name. Address a guest dissatisfaction immediately and inform the manager of the action taken. Preferred Qualifications and Skills We are looking for individuals who have computer knowledge and good communication skills. Previous experience of 2 years desired. Applicants are required to have high organizational skills. Speaking, writing and reading English is required. Positive attitude and willing to learn is necessary. This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays. What to Expect: You Will Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Hourly Rate: First 9 months: $24.47 (80% of contract rate) Next 9 months: $28.43 (90% of contract rate) Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 01, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. Seasonal Pool Host Full Time Beverly Wilshire a Four Seasons Hotel Beverly Wilshire, a Four Seasons Hotel is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The host reports to the General Manager of the Restaurant. Work authorization for the location is required. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment. Responsibilities The Pool host welcomes, greets and seats guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. Works quickly in high-volume environment and has the ability to handle multiple tasks at once. Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool. Open the pool for business at the prescribed time each shift. Inspect the cleanliness of each section of the pool and cabanas and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure proper condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Know the server sections, their daily assignments, their personal timing patterns and their maximum workload capacity. Maintain a station chart and cover count for the restaurant. Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service. Handle guests without reservations or those waiting for others to join them. Handle lost and found items. Seat reservations promptly at a table pre-set for the number in the party. Hold chairs for guests as often as possible when seating them. Assist with providing guest lounge chairs Address guests by name. Address a guest dissatisfaction immediately and inform the manager of the action taken. Preferred Qualifications and Skills We are looking for individuals who have computer knowledge and good communication skills. Previous experience of 2 years desired. Applicants are required to have high organizational skills. Speaking, writing and reading English is required. Positive attitude and willing to learn is necessary. This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays. What to Expect: You Will Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Hourly Rate: First 9 months: $24.47 (80% of contract rate) Next 9 months: $28.43 (90% of contract rate) Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Apr 23, 2024
Full time
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here