Location Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Job Description Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are on Glassdoor's list of "Best-Led Companies of 2024"! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Qualifications Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
May 23, 2024
Full time
Location Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Job Description Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are on Glassdoor's list of "Best-Led Companies of 2024"! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Qualifications Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Breckenridge Grand Vacations
Breckenridge, Colorado
BGV participates in the annual Denver Post and USA Today Top Workplaces awards. Those awards are based on anonymous feedback from our employees and thousands more, working for hundreds of employers nationwide. We are consistently ranked in the Colorado top 10. In 2018 we were named the large workplace in the state. In 2023 and 2024, BGV was honored by USA Today as a top national workplace. In 2024 that national recognition included cultural excellence awards in Purpose & Values, Compensation & Benefits, Leadership, and Innovation. BGV is all about Sharing Smiles, including putting smiles on the faces of our employees! Learn more about our four-decade history of success here Compensation for this full time position is $24-27.63/hr, DOE. The salary offer to the successful candidate will be based on job-related education, training, and experience. The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age. This position also includes BGV's Total Compensation package. Paid time off including vacation, sick leave, parental leave and paid volunteer time off Group life insurance Health, vision and dental insurance plans Retirement plan Twice yearly bonus Employee recruiting bonus Tuition reimbursement program Professional development Employee Wellness programs to support physical and mental health Sustainability programs to support the health of the planet BGV's unique FUN benefits including programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV's Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party. ESSENTIAL DUTIES AND RESPONSIBILITIES include without limitation: Perform daily night auditor tasks: Verify accuracy of guest folios and audit rate builder calculations to ensure proper charges. Check entries for proper accounting codes and correct errors or list discrepancies for adjustment. Investigate accounts that have been overcharged or are out of balance at month end. Process credit card refunds for the Owner Relations and Guest Services staff. Process and apply rate builder financials to all reservations. Assist with all front desk procedures: Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment and travel directions. Inform guests and owners of important information on the resort and ensure they visit the concierge desk. Act as resort telephone operator and answer the switchboard phone as needed. Respond to guest and owner questions, concerns and inquiries regarding reservations and use of ownership. Resolve problems as they arise. Assist guests and owners with making all types of reservations. Insert all tasks for Housekeeping and Maintenance into company software program and assist Housekeeping and Maintenance in understanding the notes regarding room moves, special cleans, maintenance issues and guest and owner requests. Assist with conducting monthly Market inventory and audits, while always supporting proper procedures, as requested by Management. Foster strong cross department communication and synergy. Enforce resort policies, as needed, following resort protocol. Periodically walk through the property for security purposes. Unlock necessary doors in the mornings to ensure property security and provide access for guests. Maintain cross-training with the Front Desk and Activities Desk to cover and assist as needed. Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures. Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible. Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate. Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved. Respond promptly to all email and voicemail correspondence. Maintain a positive working relationship with all contacts, always being helpful and courteous. Wear proper uniform and name badge and adhere to Company appearance standards at all times. Attend and participate in company-wide training sessions and department staff meetings. EDUCATION/EXPERIENCE: Previous customer service experience preferred.
May 21, 2024
Full time
BGV participates in the annual Denver Post and USA Today Top Workplaces awards. Those awards are based on anonymous feedback from our employees and thousands more, working for hundreds of employers nationwide. We are consistently ranked in the Colorado top 10. In 2018 we were named the large workplace in the state. In 2023 and 2024, BGV was honored by USA Today as a top national workplace. In 2024 that national recognition included cultural excellence awards in Purpose & Values, Compensation & Benefits, Leadership, and Innovation. BGV is all about Sharing Smiles, including putting smiles on the faces of our employees! Learn more about our four-decade history of success here Compensation for this full time position is $24-27.63/hr, DOE. The salary offer to the successful candidate will be based on job-related education, training, and experience. The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age. This position also includes BGV's Total Compensation package. Paid time off including vacation, sick leave, parental leave and paid volunteer time off Group life insurance Health, vision and dental insurance plans Retirement plan Twice yearly bonus Employee recruiting bonus Tuition reimbursement program Professional development Employee Wellness programs to support physical and mental health Sustainability programs to support the health of the planet BGV's unique FUN benefits including programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV's Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party. ESSENTIAL DUTIES AND RESPONSIBILITIES include without limitation: Perform daily night auditor tasks: Verify accuracy of guest folios and audit rate builder calculations to ensure proper charges. Check entries for proper accounting codes and correct errors or list discrepancies for adjustment. Investigate accounts that have been overcharged or are out of balance at month end. Process credit card refunds for the Owner Relations and Guest Services staff. Process and apply rate builder financials to all reservations. Assist with all front desk procedures: Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment and travel directions. Inform guests and owners of important information on the resort and ensure they visit the concierge desk. Act as resort telephone operator and answer the switchboard phone as needed. Respond to guest and owner questions, concerns and inquiries regarding reservations and use of ownership. Resolve problems as they arise. Assist guests and owners with making all types of reservations. Insert all tasks for Housekeeping and Maintenance into company software program and assist Housekeeping and Maintenance in understanding the notes regarding room moves, special cleans, maintenance issues and guest and owner requests. Assist with conducting monthly Market inventory and audits, while always supporting proper procedures, as requested by Management. Foster strong cross department communication and synergy. Enforce resort policies, as needed, following resort protocol. Periodically walk through the property for security purposes. Unlock necessary doors in the mornings to ensure property security and provide access for guests. Maintain cross-training with the Front Desk and Activities Desk to cover and assist as needed. Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures. Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible. Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate. Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved. Respond promptly to all email and voicemail correspondence. Maintain a positive working relationship with all contacts, always being helpful and courteous. Wear proper uniform and name badge and adhere to Company appearance standards at all times. Attend and participate in company-wide training sessions and department staff meetings. EDUCATION/EXPERIENCE: Previous customer service experience preferred.
Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management. Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam. Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality. For more information, visit Northwood's website at Job Description I . Job Summary The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours. II. Job Responsibilities Guest Communication - Greet and make all guests feel welcomed to the property. - Register guests and assign rooms. - Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. - Respond to phone calls. - Welcome and effectively resolve guest questions, issues and complaints. Financial Transactions - Post all daily room and outstanding charges. - Balance all revenue totals of cash and credits against revenue report. - Accept revenue and floats from restaurant, ensuring that these are securely locked away. - Prepare hotel operating reports and complete audit package to laid-down standards. - Correct any errors or omissions made by cashiers. - Prepare credit card/charge card summaries and post to ledger account. Perform other duties as assigned. Benefits: 401k after 90 days, fully vested, company match to 3% Marriott Hotel Discounts Worldwide Northwood Hospitality Discounts Discounts at our Gallery Restaurant and Spa Referral Bonus program We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations. We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.
May 13, 2024
Full time
Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management. Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam. Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality. For more information, visit Northwood's website at Job Description I . Job Summary The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours. II. Job Responsibilities Guest Communication - Greet and make all guests feel welcomed to the property. - Register guests and assign rooms. - Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. - Respond to phone calls. - Welcome and effectively resolve guest questions, issues and complaints. Financial Transactions - Post all daily room and outstanding charges. - Balance all revenue totals of cash and credits against revenue report. - Accept revenue and floats from restaurant, ensuring that these are securely locked away. - Prepare hotel operating reports and complete audit package to laid-down standards. - Correct any errors or omissions made by cashiers. - Prepare credit card/charge card summaries and post to ledger account. Perform other duties as assigned. Benefits: 401k after 90 days, fully vested, company match to 3% Marriott Hotel Discounts Worldwide Northwood Hospitality Discounts Discounts at our Gallery Restaurant and Spa Referral Bonus program We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations. We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.