Job Description Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons to be a busser at the Pelican. We have highly competitive compensation that includes a great tip share program. With the hourly wage and a portion of the tip share program, in the high season on average a busser will make $20/hr. We offer company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment just to name a few! No experience? We ll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We re Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We re looking for bussers to join our team at our Pacific City location. You ll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You re a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIc2b1957fcc49-8399
May 16, 2024
Full time
Job Description Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons to be a busser at the Pelican. We have highly competitive compensation that includes a great tip share program. With the hourly wage and a portion of the tip share program, in the high season on average a busser will make $20/hr. We offer company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment just to name a few! No experience? We ll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We re Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We re looking for bussers to join our team at our Pacific City location. You ll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You re a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIc2b1957fcc49-8399
Job Description Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment just to name a few! No experience? We ll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We re Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We re looking for bussers to join our team at our Cannon Beach location. You ll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart s Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You re a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIf1fdfd0e27a1-9142
May 16, 2024
Full time
Job Description Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment just to name a few! No experience? We ll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We re Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We re looking for bussers to join our team at our Cannon Beach location. You ll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart s Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You re a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIf1fdfd0e27a1-9142
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons to be a busser at the Pelican. We have highly competitive compensation that includes a great tip share program. With the hourly wage and a portion of the tip share program, in the high season on average a busser will make $20/hr. We offer company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Pacific City location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIc2cad079266e-8399
May 01, 2024
Full time
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons to be a busser at the Pelican. We have highly competitive compensation that includes a great tip share program. With the hourly wage and a portion of the tip share program, in the high season on average a busser will make $20/hr. We offer company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and our newest addition an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Pacific City location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PIc2cad079266e-8399
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Cannon Beach location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PI7b45834c9b80-9142
May 01, 2024
Full time
Why apply to be a busser at Pelican Brewing Company? We can think of a few reasons We have highly competitive compensation, a great tip share program, company discounts, great hours, flexible schedules, growth opportunities abound in our quickly expanding company, on-the-job training for hard workers who are new to restaurants, and a friendly and fun work environment - just to name a few! No experience? We'll train someone who lacks experience but boasts a great attitude and a desire to learn quickly! Interested? Read on to learn more! WHO WE ARE: We're Pelican Brewing Company and we got our start as a destination brewpub on the sand at the base of Cape Kiwanda. Today, we operate that original flagship brewpub in Pacific City, another brewpub in Cannon Beach, our production brewery and taproom in Tillamook - where most of our award-winning beers are produced, and are currently in the process of building an exceptional fourth Pelican brewpub on the water at Siletz Bay just south of Lincoln City. We're looking for bussers to join our team at our Cannon Beach location. You'll receive competitive pay, medical and dental benefits, a generous 401k program, discounts across our Family of Companies, paid time off, and career growth opportunities to enable you to keep propelling your dreams forward. Apply today to join our team of enthusiastic individuals who deliver extraordinary coastal experiences every day to our guests in one of the most amazing places on the Oregon Coast. OUR FAMILY OF COMPANIES: Pelican Brewing is part of the Nestucca Ridge Family of Companies, an organically grown collection of coastal businesses on the pristine North Coast of Oregon, in various adventure-filled towns. Our Family of Companies also includes the award-winning Headlands Coastal Lodge and Spa, the Inn at Cape Kiwanda, Hart's Camp, Open Nest Vacation Rentals, Stimulus Coffee + Bakery and a variety of other properties that are dedicated to memory-making experiences for our team members, guests, and coastal communities. Our multi-company structure provides our team members a multitude of opportunities to grow their careers within their current business unit or across departments and industries. WHO YOU ARE: You are excited to work in a fast-paced environment to deliver an extraordinary experience to each and every Pelican guest! You're a team player who steps in when you see someone needs a hand. You enjoy working hard until shift-end, at which point you like to kick back and take a load off with your friends - perhaps with a Pelican beer or root beer in hand! A DAY IN THE LIFE: As a busser, you will join our team in a critical role in maintaining and enhancing guest satisfaction at our growing company. You will: Clear dishes from tables, fill non-alcoholic drinks, clean tables and surrounding areas. Support the team in meeting service goals; Work collaboratively to ensure every guest interaction delivers our brand promise; Set and achieve guest satisfaction ratings. Ask guests how we are doing and take action; Build guest loyalty. Actively connect with guests to create positive experiences. Demonstrate reliable and responsive service to include quickly solving concerns; Be a life-long learner (this role has high potential for continued development and growth!); Demonstrate teamwork and strong work ethic; And have fun with a team who likes to work hard, but always makes room for play! Check us out at Pelican Brewing Compensation details: 14.2-14.2 Hourly Wage PI7b45834c9b80-9142
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PIa6b1e3333b89-2275
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIfb27eb7204cf-7273
Job Description Job Description Description:Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies!WORK, PLAY & ENJOY LIFE WITH HERITAGEWork hard and have fun doing it! Full-time Salary Position starting at 60k DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico. Position Purpose: The Food & Beverage Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: Work under direction of General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue. Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc. Drive morale positively as an accountable party to be present and visible to guests and team members. Maintain a proper flow of service and FOH staffing levels during shift. Monitor and critique food quality and service levels. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIfba1-7277
May 16, 2024
Full time
Job Description Job Description Description:Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies!WORK, PLAY & ENJOY LIFE WITH HERITAGEWork hard and have fun doing it! Full-time Salary Position starting at 60k DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico. Position Purpose: The Food & Beverage Manager is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team. They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Food & Beverage Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: Work under direction of General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue. Communicate with General Manager, and other leadership etc. on all upcoming events, promotions, new products, etc. Drive morale positively as an accountable party to be present and visible to guests and team members. Maintain a proper flow of service and FOH staffing levels during shift. Monitor and critique food quality and service levels. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIfba1-7277
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of a Pool Bar Server to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our Team is looking for People Pleasing individuals who want to do the following: Turn our guest's ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values it's people What's in it for you? Flexible Scheduling Free meals every shift made by our talented culinary team Paid time off Golf, Ski, Restaurant & Spa discounts Hotel room discounts as low as $49 per night WELL Spa Gym membership for $16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) About the role Execution of food service and all of the components involved at the highest level in the Pool Bar. What will you be doing? Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish. Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, dessert presentation). Responsible for the complete service of the table. Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room. Meticulously cleans and resets dining room tables and booths during and after meal. Has the ability to use the POS efficiently. Micros System Must be proficient in multi tasking and managing designated stations. Must comply with opening and closing as well as running side work necessities. Direct and consistent communication with the culinary and management team. Processes guest's checks and submits closing paperwork in a timely manner. Listens to and resolves customer complaints regarding service, product and personnel. Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers Perform other duties as assigned. What do you bring to the role? Someone who is passionate about people and travel Willing to work weekends LOVES meeting new people and interacting with guests Has reliable transportation to and from work Past experience in hotels and customer service a plus Enjoys proactively using their creativity to personalize the guest experience WARNING: must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Additional Information
May 16, 2024
Full time
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of a Pool Bar Server to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our Team is looking for People Pleasing individuals who want to do the following: Turn our guest's ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values it's people What's in it for you? Flexible Scheduling Free meals every shift made by our talented culinary team Paid time off Golf, Ski, Restaurant & Spa discounts Hotel room discounts as low as $49 per night WELL Spa Gym membership for $16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) About the role Execution of food service and all of the components involved at the highest level in the Pool Bar. What will you be doing? Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish. Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, dessert presentation). Responsible for the complete service of the table. Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room. Meticulously cleans and resets dining room tables and booths during and after meal. Has the ability to use the POS efficiently. Micros System Must be proficient in multi tasking and managing designated stations. Must comply with opening and closing as well as running side work necessities. Direct and consistent communication with the culinary and management team. Processes guest's checks and submits closing paperwork in a timely manner. Listens to and resolves customer complaints regarding service, product and personnel. Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers Perform other duties as assigned. What do you bring to the role? Someone who is passionate about people and travel Willing to work weekends LOVES meeting new people and interacting with guests Has reliable transportation to and from work Past experience in hotels and customer service a plus Enjoys proactively using their creativity to personalize the guest experience WARNING: must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Additional Information
Job Details Level Experienced Job Location The Colony Palm Beach - Palm Beach, FL Position Type Seasonal Education Level High School or Equivalent Travel Percentage Negligible Job Shift Any Job Category Restaurant - Food Service Description Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
May 15, 2024
Full time
Job Details Level Experienced Job Location The Colony Palm Beach - Palm Beach, FL Position Type Seasonal Education Level High School or Equivalent Travel Percentage Negligible Job Shift Any Job Category Restaurant - Food Service Description Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
May 15, 2024
Full time
Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PI14f784fe1-
May 01, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position starting at $17.00 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Eldorado Hotel and Spa. Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Food & Beverage Director / Restaurant Manager. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. HC2 Requirements: Excellent verbal communication and ability to multitask. 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 17-20 Hourly Wage PI14f784fe1-