Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
May 01, 2024
Full time
Come join the Inns of Aurora who was voted the 3rd year in a row One of the Best Companies to work for in New York State! Pay for this position is 59k-65k depending on experience. Inns of aurora, llc core values: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: Courage Initiative Dependability Flexibility Integrity Judgment Respect for others Position purpose: The Guest Service Manager will lead the Front Desk, Reservations, and Guest Liaison teams and will be directly responsible for ensuring those operations provide distinctive hospitality and an unrivaled guest experience. Responsibilities/duties/functions/tasks: Lead and inspire guest services staff, including front desk, reservationists, and guest liaisons, while also supporting the Concierge and programming teams Manage daily staffing needs, schedule, and payroll Hire, train, coach, and develop staff using the tenets of the IOA Leadership Job Chart Work collaboratively with other IOA departments to create a seamless guest experience Analyze, troubleshoot, and solve situations quickly Respond to guest feedback in a prompt and professional manner Review the daily, monthly, and annual revenue and expense goals and continue to drive growth Manage inventory while balancing the needs of all internal departments Understand and maintain multiple systems and platforms for internal teams and guests' use Understand the needs and standards of the individual properties across the resort Requirements Qualifications: Prior experience operating a hotel front office Prior experience leading a team of 3 or more people Demonstrated proficiency in Microsoft Office with excellent written communication skills Demonstrated use and implementation of digital communication to streamline internal communication Previous experience working in a luxury hospitality setting Demonstrated ability to utilize different technologies to aid the guest experience Prior experience managing PMS functions An interest and passion for numbers and data-driven decision making Demonstrated ability to work independently and collaboratively to move projects forward Must be creative, enthusiastic, passionate, flexible Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, vacation and evening availabilities preferences: Interest in the arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns of Aurora Experience working with PMS and other reservation software work requirements: Benefits The Inns of Aurora offers outstanding benefits for FT employees which includes PTO and Sick Time along with medical, dental, vision, life insurance, Short Term disability, supplemental policies, legal assistance and many more! Generous employee discounts at the dining establishments and spa.
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The Verōnika Restaurant Manager role requires the planning and coordinating of all day-to-day activities required to run a large-scale, world-class restaurant operation at Fotografiska New York. Directly reporting into the Verōnika General Manager with a dotted line to the Fotografiska General Manager, it is the responsibility of the Restaurant Manager to lead a front-facing operation, produce excellent results, and deliver exceptional service to our Members and Guests. The Restaurant Manager will assist in driving a multi-million-dollar revenue channel for Fotografiska, executing a seamless and exceptional hospitality experience with professional resolution of all service issues; they represent Verōnika and Fotografiska with hospitality and generosity in every interaction. Requirements 6+ years acting as a Restaurant Manager or similar role in luxury hospitality, food + beverage, or bar environments. Hold responsibility for long range strategic planning for all restaurant elements of our Verōnika F&B program. Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization. Build an internal program to support "expect the unexpected" with Member, Guest and VIP moments, whilst educating the teams in discovering ways to 'find the yes' for all in a manner that upholds the integrity of operations. The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of The Verōnika Restaurant operations. An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will ensure customer relations for all Members and Guests are executed to the highest level of service, resolving all customer complaints & correspondence as required. Encompassing several spheres of hospitality - blending service excellence, innovation, creativity and operations the role calls upon but is not limited to: leadership by example, team building and guest rapport, alongside workflow and management of all restaurant operational functions. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan and communicate P&L statements. Detailed daily profile review of all reservations, allocating appropriate tables, arrange the evening table plan, set up the evening staff briefing sheet and flag the General Manager on all noteworthy reservations to ensure the execution on house VIP protocols. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will actively meet with and discuss member experience, connect members with each other when appropriate, respond to member issues and inquiries and establish a culture of communication and curiosity. Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings. Proven leadership and professional development experience with teams of individuals from a variety of departments: Events, Membership, Programming, Operations, Facilities, Marketing & Sales, IT & A/V, etc. Oversee all Management team's implementation of training manuals and materials for Bar & Floor staff across the venue. Assist the Verōnika General Manager with recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff. Assist the Veronika General Manager in counting monthly inventory pars of OS&E, Uniforms & Linens and inputting these into Excel and Xtra Chef. Creating an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect. Oversee management team's implementation of training manuals and materials for Host, Bar & Floor staff across the venue Ongoing development of team members to ensure detailed product knowledge, growth and professionalism. Effective performance management and discipline of all bar staff. Effective communication during pre-service briefings of information relating to all wine offerings, members, guests, and daily operations. Set the standards of service unique to Verōnika, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery. Attend and coordinate daily / weekly & monthly operational meetings to ensure effective coordination and cooperation between departments. Implement effective policies to ensure that overall Restaurant, Kitchen and BOH areas cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $80,000 - $90,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources
May 01, 2024
Full time
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The Verōnika Restaurant Manager role requires the planning and coordinating of all day-to-day activities required to run a large-scale, world-class restaurant operation at Fotografiska New York. Directly reporting into the Verōnika General Manager with a dotted line to the Fotografiska General Manager, it is the responsibility of the Restaurant Manager to lead a front-facing operation, produce excellent results, and deliver exceptional service to our Members and Guests. The Restaurant Manager will assist in driving a multi-million-dollar revenue channel for Fotografiska, executing a seamless and exceptional hospitality experience with professional resolution of all service issues; they represent Verōnika and Fotografiska with hospitality and generosity in every interaction. Requirements 6+ years acting as a Restaurant Manager or similar role in luxury hospitality, food + beverage, or bar environments. Hold responsibility for long range strategic planning for all restaurant elements of our Verōnika F&B program. Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization. Build an internal program to support "expect the unexpected" with Member, Guest and VIP moments, whilst educating the teams in discovering ways to 'find the yes' for all in a manner that upholds the integrity of operations. The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of The Verōnika Restaurant operations. An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will ensure customer relations for all Members and Guests are executed to the highest level of service, resolving all customer complaints & correspondence as required. Encompassing several spheres of hospitality - blending service excellence, innovation, creativity and operations the role calls upon but is not limited to: leadership by example, team building and guest rapport, alongside workflow and management of all restaurant operational functions. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan and communicate P&L statements. Detailed daily profile review of all reservations, allocating appropriate tables, arrange the evening table plan, set up the evening staff briefing sheet and flag the General Manager on all noteworthy reservations to ensure the execution on house VIP protocols. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will actively meet with and discuss member experience, connect members with each other when appropriate, respond to member issues and inquiries and establish a culture of communication and curiosity. Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings. Proven leadership and professional development experience with teams of individuals from a variety of departments: Events, Membership, Programming, Operations, Facilities, Marketing & Sales, IT & A/V, etc. Oversee all Management team's implementation of training manuals and materials for Bar & Floor staff across the venue. Assist the Verōnika General Manager with recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff. Assist the Veronika General Manager in counting monthly inventory pars of OS&E, Uniforms & Linens and inputting these into Excel and Xtra Chef. Creating an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect. Oversee management team's implementation of training manuals and materials for Host, Bar & Floor staff across the venue Ongoing development of team members to ensure detailed product knowledge, growth and professionalism. Effective performance management and discipline of all bar staff. Effective communication during pre-service briefings of information relating to all wine offerings, members, guests, and daily operations. Set the standards of service unique to Verōnika, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery. Attend and coordinate daily / weekly & monthly operational meetings to ensure effective coordination and cooperation between departments. Implement effective policies to ensure that overall Restaurant, Kitchen and BOH areas cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $80,000 - $90,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: • Ensure a quality buying experience for all customers • Make daily bank deposits by noon • Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager • Coach and direct employees to provide excellent customer service • Maintain an awareness of cleanliness both inside and outside of the store • Light equipment and yard maintenance • Order and receive merchandise utilizing inventory ordering guidelines • Implement all Company promotional initiatives • Maintaining cash and inventory control during all supervised shifts • Pricebook maintenance • Ordering merchandise • Audit cashier paperwork for accuracy • Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel • Ability to communicate with associates and guests • Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: • High School Diploma or equivalent • Ability to work unsupervised • Flexibility to work weekend, vacation and/or evening shifts • Must have reliable transportation and valid driver's license • Ability to communicate with associates and guests • Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: • Frequent bending, reaching, lifting of 1 to 15 lbs • Be able to lift up to 50 lbs on occasion • Reaching above shoulder height and bending below waist • Be able to freely access all areas of the store • Move quickly around store CT Wage Disclosure: $16-17/hr Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: • Ensure a quality buying experience for all customers • Make daily bank deposits by noon • Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager • Coach and direct employees to provide excellent customer service • Maintain an awareness of cleanliness both inside and outside of the store • Light equipment and yard maintenance • Order and receive merchandise utilizing inventory ordering guidelines • Implement all Company promotional initiatives • Maintaining cash and inventory control during all supervised shifts • Pricebook maintenance • Ordering merchandise • Audit cashier paperwork for accuracy • Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel • Ability to communicate with associates and guests • Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: • High School Diploma or equivalent • Ability to work unsupervised • Flexibility to work weekend, vacation and/or evening shifts • Must have reliable transportation and valid driver's license • Ability to communicate with associates and guests • Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: • Frequent bending, reaching, lifting of 1 to 15 lbs • Be able to lift up to 50 lbs on occasion • Reaching above shoulder height and bending below waist • Be able to freely access all areas of the store • Move quickly around store CT Wage Disclosure: $16-17/hr Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Starting Hourly Rate: $15.20 Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Starting Hourly Rate: $15.20 Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: • Ensure a quality buying experience for all customers • Make daily bank deposits by noon • Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager • Coach and direct employees to provide excellent customer service • Maintain an awareness of cleanliness both inside and outside of the store • Light equipment and yard maintenance • Order and receive merchandise utilizing inventory ordering guidelines • Implement all Company promotional initiatives • Maintaining cash and inventory control during all supervised shifts • Pricebook maintenance • Ordering merchandise • Audit cashier paperwork for accuracy • Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel • Ability to communicate with associates and guests • Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: • High School Diploma or equivalent • Ability to work unsupervised • Flexibility to work weekend, vacation and/or evening shifts • Must have reliable transportation and valid driver's license • Ability to communicate with associates and guests • Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: • Frequent bending, reaching, lifting of 1 to 15 lbs • Be able to lift up to 50 lbs on occasion • Reaching above shoulder height and bending below waist • Be able to freely access all areas of the store • Move quickly around store CT Wage Disclosure: $16-17/hr Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: • Ensure a quality buying experience for all customers • Make daily bank deposits by noon • Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager • Coach and direct employees to provide excellent customer service • Maintain an awareness of cleanliness both inside and outside of the store • Light equipment and yard maintenance • Order and receive merchandise utilizing inventory ordering guidelines • Implement all Company promotional initiatives • Maintaining cash and inventory control during all supervised shifts • Pricebook maintenance • Ordering merchandise • Audit cashier paperwork for accuracy • Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel • Ability to communicate with associates and guests • Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: • High School Diploma or equivalent • Ability to work unsupervised • Flexibility to work weekend, vacation and/or evening shifts • Must have reliable transportation and valid driver's license • Ability to communicate with associates and guests • Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: • Frequent bending, reaching, lifting of 1 to 15 lbs • Be able to lift up to 50 lbs on occasion • Reaching above shoulder height and bending below waist • Be able to freely access all areas of the store • Move quickly around store CT Wage Disclosure: $16-17/hr Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
May 02, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, vacation and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at (phone number removed).
Supervisor, Ralph's Coffee, Rockefeller Ref #: W139264 Department: Hospitality City: New York State/Province: New York Country: United States Shift: Pay Range: The pay range for this job is $18 - $32.21 per hour; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 32.21 Pay Range Min 18 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Supervisor, Ralph's Coffee, will ensure a consistently memorable hospitality experience for the department, while ensuring the implementation and accuracy of day to day operational processes, procedures and standards for the Hospitality business. The Supervisor is responsible for supporting the Assistant Hospitality Manager and Hospitality Manager within Ralph's Coffee shop in keeping with customer experience, brand, and operational standards. The Supervisor, in partnership with the Assistant Hospitality Manager will also ensure the Ralph's Coffee team is fully trained on technical skills, safe work practices, product knowledge, store service standards, and brand philosophy. The Supervisor is to promote a friendly and welcoming environment for customers and team members, modeling our Company Ethos and brand values at all times. Essential Duties & Responsibilities Operations: Responsible for the implementation of and adherence to both new and existing policies and procedures. Maintains a clean, organized and stocked environment that adheres to company, health and safety standards. Informs Assistant Hospitality Manager and Hospitality Manager of supply needs for all branded retail product, food, coffee, dry goods, supplies, and other product and materials as needed. Assists in the distribution of product shipments as needed. Supports any inventory management as directed. Will accurately manage inventory to ensure we are always stocked with necessary items. Supports Assistant Hospitality Manager and Hospitality Manager in effective and positive communication amongst all team members. Promotes and practices safe work habits, reporting to the Assistant Hospitality Manager and Hospitality Manager of potential safety hazards, operational inconsistencies and team member incidents while during shift hours. Service: Provide outstanding service and maintaining a welcoming environment that generates customer traffic and builds loyalty by exceeding customers' expectations. Pro-active in solving customer problems and satisfying customers in all situations. Demonstrates customer service and hospitality standards by greeting and responding to all customers with fast, efficient, friendly, personalized, and professional service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items. Responds proactively to prevent customer service situations. Product: Follows all Company drink recipes and procedures, maintaining the highest quality and consistent product standards. Lead by example by ensuring the team is educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. Tastes products on a per shift basis to ensure the highest quality of product Training & Development: Demonstrates the ability to lead and communicate the Ralph's Coffee and Ralph Lauren ways. Support the Assistant Hospitality Manager and Hospitality Manager with technical training and standards of Ralph's Coffee and ensuring all team members are able to effectively deliver on these expectations. Experience, Skills & Knowledge Several years of Retail or Hospitality experience, preferably in an elevated service environment. Strong communication and interpersonal skills Must be able to work mornings, weekends, evenings and special events as needed. Well-organized and detail-oriented and able to multi-task. This position will require frequent standing and use of hands and arms. Must be able to lift up to 30lbs and frequently bend and twist from the waist. Regularly required to handle food, hot beverages, and work with sharp objects. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. < Back to search results Apply now Share Share Supervisor, Ralph's Coffee, Rockefeller with Facebook Share Supervisor, Ralph's Coffee, Rockefeller with Twitter Share Supervisor, Ralph's Coffee, Rockefeller with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
May 01, 2024
Full time
Supervisor, Ralph's Coffee, Rockefeller Ref #: W139264 Department: Hospitality City: New York State/Province: New York Country: United States Shift: Pay Range: The pay range for this job is $18 - $32.21 per hour; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, flexible working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 32.21 Pay Range Min 18 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Supervisor, Ralph's Coffee, will ensure a consistently memorable hospitality experience for the department, while ensuring the implementation and accuracy of day to day operational processes, procedures and standards for the Hospitality business. The Supervisor is responsible for supporting the Assistant Hospitality Manager and Hospitality Manager within Ralph's Coffee shop in keeping with customer experience, brand, and operational standards. The Supervisor, in partnership with the Assistant Hospitality Manager will also ensure the Ralph's Coffee team is fully trained on technical skills, safe work practices, product knowledge, store service standards, and brand philosophy. The Supervisor is to promote a friendly and welcoming environment for customers and team members, modeling our Company Ethos and brand values at all times. Essential Duties & Responsibilities Operations: Responsible for the implementation of and adherence to both new and existing policies and procedures. Maintains a clean, organized and stocked environment that adheres to company, health and safety standards. Informs Assistant Hospitality Manager and Hospitality Manager of supply needs for all branded retail product, food, coffee, dry goods, supplies, and other product and materials as needed. Assists in the distribution of product shipments as needed. Supports any inventory management as directed. Will accurately manage inventory to ensure we are always stocked with necessary items. Supports Assistant Hospitality Manager and Hospitality Manager in effective and positive communication amongst all team members. Promotes and practices safe work habits, reporting to the Assistant Hospitality Manager and Hospitality Manager of potential safety hazards, operational inconsistencies and team member incidents while during shift hours. Service: Provide outstanding service and maintaining a welcoming environment that generates customer traffic and builds loyalty by exceeding customers' expectations. Pro-active in solving customer problems and satisfying customers in all situations. Demonstrates customer service and hospitality standards by greeting and responding to all customers with fast, efficient, friendly, personalized, and professional service. Strives to develop a rapport with customers by learning their names, favorite drinks and food items. Responds proactively to prevent customer service situations. Product: Follows all Company drink recipes and procedures, maintaining the highest quality and consistent product standards. Lead by example by ensuring the team is educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. Tastes products on a per shift basis to ensure the highest quality of product Training & Development: Demonstrates the ability to lead and communicate the Ralph's Coffee and Ralph Lauren ways. Support the Assistant Hospitality Manager and Hospitality Manager with technical training and standards of Ralph's Coffee and ensuring all team members are able to effectively deliver on these expectations. Experience, Skills & Knowledge Several years of Retail or Hospitality experience, preferably in an elevated service environment. Strong communication and interpersonal skills Must be able to work mornings, weekends, evenings and special events as needed. Well-organized and detail-oriented and able to multi-task. This position will require frequent standing and use of hands and arms. Must be able to lift up to 30lbs and frequently bend and twist from the waist. Regularly required to handle food, hot beverages, and work with sharp objects. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. < Back to search results Apply now Share Share Supervisor, Ralph's Coffee, Rockefeller with Facebook Share Supervisor, Ralph's Coffee, Rockefeller with Twitter Share Supervisor, Ralph's Coffee, Rockefeller with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
May 01, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .