Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
May 19, 2024
Full time
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
Delta Hotels by Marriott Seattle Everett
Everett, Washington
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
May 19, 2024
Full time
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
Delta Hotels by Marriott Seattle Everett
Everett, Washington
Job Description Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software CI/TY, preferred. Hotel property management system (PMS) software Opera, preferred. Hotel RFP software CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure . click apply for full job details
May 18, 2024
Full time
Job Description Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software CI/TY, preferred. Hotel property management system (PMS) software Opera, preferred. Hotel RFP software CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure . click apply for full job details
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 17, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 17, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 15, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Director Crew Planning & Resources sets the long-term strategy and oversees the financial performance and execution of crew staffing on the crew bid and administration of crew hotels and transportation at Alaska Air. As a people leader, this role establishes strategic goals and direction for leaders that are responsible for balancing costs, productivity, crew preference, operational reliability, and staffing constraints as well as sourcing, evaluation, and selection process for hotel accommodations of crew members. Key Duties: Establishes strategic goals and direction for crew planning team to execute on staffing which has direct operational impact. Optimizes the use of tools and systems to leverage automation, create efficiencies and improve the company's Crew Hotel administration and planning execution of bidding and awarding process for both Pilots and Flight Attendants while meeting all Federal Aviation Regulations (FAR), safety parameters, and contractual (i.e., collective bargaining agreement (CBA requirements. Improves upon the use of monitoring, analytics and metrics to measure the health crew staffing and planning related processes. Drives process improvement mindset across the Hotel Administration team and Planning teams, leveraging project management and change management skills to deliver results. Manage a team of direct and indirect reports, with performance management and development responsibilities. Foster collaboration, transparency and a results-oriented mindset. Attracts, motivates, develops, and retains a high-performing team to continually improve. Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback. Forges strong relationships and communicates / consults with a range of stakeholders, including senior management, Crew Staffing, Training Scheduling and union leadership. Models and encourages open, honest, and direct communications and encourages open debate to get to optimal solutions. Job-Specific Experience, Education & Skills: Required 8 years of crew administration, vendor contracts, or related area. 5 years leadership, with at least 2 of those years directly leading people. Bachelor's degree with a focus in business administration, finance, or a related area, or an additional two years of relevant training/experience in lieu of this degree. High energy, positive presence along with top-notch written and verbal communication skills. Excellent organization, project management, interpersonal, and leadership skills. Ability to manage multiple priorities and thrive in a rapidly changing, collaborative environment. Ability to facilitate a cooperative relationship both within the division, with other divisions of the company, and with pilot union representatives. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred Experience building and coordinating cross-functional teams. Staffing and productivity experience. Knowledge of the airline industry. Working knowledge of Alaska Airlines (AS) flight crew contracts. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Proven ability to leverage business acumen and analytic capability to position the organization as a critical business partner. Ability to engage with and establish credibility with business partners at the most senior/executive level. Salary Range: $157,700 - $252,300 / year Total Target Compensation Range (incl. bonus & equity): $205,000 - $328,000 Salary Details: The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Featured Job: 0 I Y - MG L
May 13, 2024
Full time
Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary: The Director Crew Planning & Resources sets the long-term strategy and oversees the financial performance and execution of crew staffing on the crew bid and administration of crew hotels and transportation at Alaska Air. As a people leader, this role establishes strategic goals and direction for leaders that are responsible for balancing costs, productivity, crew preference, operational reliability, and staffing constraints as well as sourcing, evaluation, and selection process for hotel accommodations of crew members. Key Duties: Establishes strategic goals and direction for crew planning team to execute on staffing which has direct operational impact. Optimizes the use of tools and systems to leverage automation, create efficiencies and improve the company's Crew Hotel administration and planning execution of bidding and awarding process for both Pilots and Flight Attendants while meeting all Federal Aviation Regulations (FAR), safety parameters, and contractual (i.e., collective bargaining agreement (CBA requirements. Improves upon the use of monitoring, analytics and metrics to measure the health crew staffing and planning related processes. Drives process improvement mindset across the Hotel Administration team and Planning teams, leveraging project management and change management skills to deliver results. Manage a team of direct and indirect reports, with performance management and development responsibilities. Foster collaboration, transparency and a results-oriented mindset. Attracts, motivates, develops, and retains a high-performing team to continually improve. Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback. Forges strong relationships and communicates / consults with a range of stakeholders, including senior management, Crew Staffing, Training Scheduling and union leadership. Models and encourages open, honest, and direct communications and encourages open debate to get to optimal solutions. Job-Specific Experience, Education & Skills: Required 8 years of crew administration, vendor contracts, or related area. 5 years leadership, with at least 2 of those years directly leading people. Bachelor's degree with a focus in business administration, finance, or a related area, or an additional two years of relevant training/experience in lieu of this degree. High energy, positive presence along with top-notch written and verbal communication skills. Excellent organization, project management, interpersonal, and leadership skills. Ability to manage multiple priorities and thrive in a rapidly changing, collaborative environment. Ability to facilitate a cooperative relationship both within the division, with other divisions of the company, and with pilot union representatives. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred Experience building and coordinating cross-functional teams. Staffing and productivity experience. Knowledge of the airline industry. Working knowledge of Alaska Airlines (AS) flight crew contracts. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners. Proven ability to leverage business acumen and analytic capability to position the organization as a critical business partner. Ability to engage with and establish credibility with business partners at the most senior/executive level. Salary Range: $157,700 - $252,300 / year Total Target Compensation Range (incl. bonus & equity): $205,000 - $328,000 Salary Details: The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don't typically hire at the top of the range. Total Rewards: Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status Select number of confirmed travel credits provided annually Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Quarterly and annual bonus plans Generous holiday and paid time off For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Featured Job: 0 I Y - MG L
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description - director, Pricing Strategy (Remote - U.S.) () Job Number: director, Pricing Strategy (Remote - U.S.) ( Job Number: ) Job Posting Job Posting May 3, 2024 Job Posting End Date May 18, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Marketing Pay Range $151,200 - $267,000 annually Bonus Eligible Yes Now Brewing - director, Pricing Strategy (Remote - U.S.)! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a world class team of pricing professionals, data scientists, and economists and collaborate closely with cross-functional teams to develop and implement strategic pricing initiatives. Your insights and expertise will drive revenue growth, enhance profitability, and ensure alignment with our business objectives. As a director of pricing, you will Develop Pricing Strategies : Formulate comprehensive pricing strategies that maximize profitability while considering market dynamics, customer segmentation, and competitive landscape. Market Analysis : Conduct thorough market analysis to identify trends, opportunities, and threats, providing actionable insights to inform pricing decisions. Menu Price Optimization : Utilize advanced analytics and pricing models to optimize pricing structures, new product price recommendations, tests, and architecture strategy. Cross-functional Collaboration : Work closely with product, marketing, finance, and operations to align pricing strategies with business goals, product lifecycle stages, and go-to-market strategies. Competitive Intelligence : Monitor competitor pricing strategies and market positioning to anticipate changes and proactively adjust our pricing approach. Pricing Governance : Establish pricing governance frameworks, policies, and guidelines to ensure consistency, and transparency. Performance Tracking : Develop KPIs and metrics to track the effectiveness of pricing strategies, conducting regular performance reviews and making data-driven recommendations for optimization. Team Leadership : Lead, mentor, and develop a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement. We'd love to hear from people with: Master's degree in Business Administration, Marketing, Economics, or related field. 5+ years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector. Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools. Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams. Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies. Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to . If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
May 10, 2024
Full time
Job Description - director, Pricing Strategy (Remote - U.S.) () Job Number: director, Pricing Strategy (Remote - U.S.) ( Job Number: ) Job Posting Job Posting May 3, 2024 Job Posting End Date May 18, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Marketing Pay Range $151,200 - $267,000 annually Bonus Eligible Yes Now Brewing - director, Pricing Strategy (Remote - U.S.)! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a world class team of pricing professionals, data scientists, and economists and collaborate closely with cross-functional teams to develop and implement strategic pricing initiatives. Your insights and expertise will drive revenue growth, enhance profitability, and ensure alignment with our business objectives. As a director of pricing, you will Develop Pricing Strategies : Formulate comprehensive pricing strategies that maximize profitability while considering market dynamics, customer segmentation, and competitive landscape. Market Analysis : Conduct thorough market analysis to identify trends, opportunities, and threats, providing actionable insights to inform pricing decisions. Menu Price Optimization : Utilize advanced analytics and pricing models to optimize pricing structures, new product price recommendations, tests, and architecture strategy. Cross-functional Collaboration : Work closely with product, marketing, finance, and operations to align pricing strategies with business goals, product lifecycle stages, and go-to-market strategies. Competitive Intelligence : Monitor competitor pricing strategies and market positioning to anticipate changes and proactively adjust our pricing approach. Pricing Governance : Establish pricing governance frameworks, policies, and guidelines to ensure consistency, and transparency. Performance Tracking : Develop KPIs and metrics to track the effectiveness of pricing strategies, conducting regular performance reviews and making data-driven recommendations for optimization. Team Leadership : Lead, mentor, and develop a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement. We'd love to hear from people with: Master's degree in Business Administration, Marketing, Economics, or related field. 5+ years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector. Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools. Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams. Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies. Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to . If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 02, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
May 19, 2024
Full time
Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.
May 19, 2024
Full time
Summary Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards & Systems. The Benefits Specialist will work in a role with a strong emphasis in FMLA, Workers' Compensation, and the full cycle of the benefit packages offered to employees. The Benefits Specialist has strong communication and customer service skills. This role will work closely with Senior Manager, Total Rewards & Systems and/or HR Leadership Team on various projects. Position Requirements: Formal Education / Training: Bachelors Degree in Human Resources or related field (at least five years of experience) Associates Degree and PHR/SPHR Certification (at least seven years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, the processing of benefit-related processes, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Works closely with Senior Mgr, Total Rewards & Systems regarding interactive meetings with employees/directors relative to reasonable accommodations through the ADAAA. Serves as liaison with leave provider relative to all aspects of approved Leave of Absence benefit eligibility. Benefits Administration - Explains and administers the benefit plans in group and individual discussions. Maintains eligibility on all benefit programs. Maintains electronic leave files and works with Directors to ensure accuracy. Correctly enters benefit deductions in the Meditech system and monitors arrears payments in conjunction with Payroll. Prepares and processes employee benefit billings/invoices according to hospital and provider requirements. Assists employees with enrollment and termination of benefits. Acts as liaison between employees and insurance companies and brokers as needed. Communicates effectively with carriers ensuring additions and terminations are completed in a timely manner. Responsible for inputting data into systems to process COBRA eligibility. Workers Compensation - Responsible for tracking of WC Program, Event Notifications, follow up paperwork, and communication with employees. Works with leaders to coordinate worker's compensation light duty restrictions. Ensure STD and LTD processes are followed and follow-up with any necessary liaison between insurance carrier and employer. Works closely with HR Leadership Team on special projects. Performs other duties as assigned. Responsible for OSHA tracking/reporting.