$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
May 01, 2024
Full time
$1000 SIGNING BONUS As a Fricker's manager, you will be responsible for providing outstanding leadership to the team. You should be passionate about the industry, inspiring others, coaching, training, counseling, creating a profitable environment, and delivering an exceptional guest experience. We reward and encourage exceptional performance through a friendly, fulfilling work environment. You will also enjoy many opportunities for career advancement along with great compensation and benefits. If you're looking for exceptional challenge with opportunity for career advancement, look to Fricker's! Management roles at Fricker's are different from other restaurants because: Many of our guests are friendly regulars from the neighborhood and community We are very community oriented. We have great relationships with schools, universities, recreation leagues, and other local businesses. We hire individuals who can utilize their own management style to achieve our company's objectives. We offer a flexible 5-day work week. Job Duties Include: Executing Fricker's unique brand of fun, food, sports and spirits. Driving positive sales growth. Maintaining a healthy, safe, and secure environment by establishing, following and enforcing all company, federal and state food-safety, sanitation standards and procedures. Achieving optimal performance from our staff by communicating job expectations, training, scheduling, coaching, counseling, and enforcing policies & procedures. Controlling costs by monitoring food and labor efficiencies. Accomplishing staffing objectives by recruiting, selecting, and training quality individuals. Job Requirements: Must have at least two years of recent restaurant management experience preferably in a fast-casual atmosphere. Steady, stable employment track record. Minimum of 2 professional references. Outstanding interpersonal and communication skills. Positive, friendly demeanor & attitude; Customer/Guest Service Focused Ability to stand and walk for long periods of time. Ability to lift up to 50 lbs. In addition to competitive salaries for our management roles, we provide: $1000 Signing bonus paid after 90 days of employment! Bonus PTO and retention bonuses for remainder of 2021! Competetive bonus program paid monthly Comprehensive Benefit Package including medical, dental, vision, life insurance, disability insurance, and 401(k) with matching contrbutions Rewards Program Paid vacation Free meals Experience Preferred 2 year(s): Full-service restaurant experience Licenses & Certifications Preferred ServeSafe Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Job Description The Encore Boston Harbor General Manager will manage the daily operations of their designated restaurant. The General Manager is responsible for operating the outlet efficiently within pre-established cost controls; managing, scheduling and training restaurant staff; monitoring staff performance, maintaining the department in accordance with Health Department standards; and ensuring customer satisfaction through application of outlet and Encore service standards. Responsibilities include, but are not limited to: the management of the restaurant strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for restaurant and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: Ensures all Encore Boston Harbor core values and property and restaurant standards are implemented and applied. Manages short-and long-term restaurant goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. Manages the restaurant performance, and the accuracy, confidentiality, and thoroughness of restaurant policies and procedures; records and reports. Manages the performance of team members under his/her area of responsibility. Monitors all activities of the restaurant to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced. Ensures restaurant delivers and maintains a maximum level of property-wide service and satisfaction. Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the restaurant and with other restaurants as appropriate to ensure property wide communication. Responsible for hiring, performance management, and employee engagement within the restaurant. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment. Keeps informed of all new developments within the restaurant and makes recommendations designed to maximize restaurant and company success. Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand. Operates the restaurant efficiently within pre-established cost controls. Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates Ensure staff are diligent in their opening and closing procedures and that the facility is always correctly prepared. Check environmental elements including sound, lighting and temperatures are always correctly set. Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials, product features and property-wide events. Encourage and motivate staff to provide optimum service during all shifts. Share recommendations and guest comments to the Director of Restaurants to reflect guest feedback. Resolves guest's complaints and team member difficulties. Controls purchases and inventory by reviewing and evaluating usage reports; analyzing variances; taking corrective actions. Works closely with the Director of Beverage & Cocktails and the Director of Wine to ensure philosophy and execution of these programs is aligned. Works with the Food & Beverage Training Manager to ensure all ongoing Training Certifications are upheld and the restaurant is compliant with all departmental standards. Works with safety as a priority, and follows restaurant and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned.
May 01, 2024
Full time
Job Description The Encore Boston Harbor General Manager will manage the daily operations of their designated restaurant. The General Manager is responsible for operating the outlet efficiently within pre-established cost controls; managing, scheduling and training restaurant staff; monitoring staff performance, maintaining the department in accordance with Health Department standards; and ensuring customer satisfaction through application of outlet and Encore service standards. Responsibilities include, but are not limited to: the management of the restaurant strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for restaurant and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: Ensures all Encore Boston Harbor core values and property and restaurant standards are implemented and applied. Manages short-and long-term restaurant goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. Manages the restaurant performance, and the accuracy, confidentiality, and thoroughness of restaurant policies and procedures; records and reports. Manages the performance of team members under his/her area of responsibility. Monitors all activities of the restaurant to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced. Ensures restaurant delivers and maintains a maximum level of property-wide service and satisfaction. Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the restaurant and with other restaurants as appropriate to ensure property wide communication. Responsible for hiring, performance management, and employee engagement within the restaurant. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment. Keeps informed of all new developments within the restaurant and makes recommendations designed to maximize restaurant and company success. Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand. Operates the restaurant efficiently within pre-established cost controls. Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates Ensure staff are diligent in their opening and closing procedures and that the facility is always correctly prepared. Check environmental elements including sound, lighting and temperatures are always correctly set. Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials, product features and property-wide events. Encourage and motivate staff to provide optimum service during all shifts. Share recommendations and guest comments to the Director of Restaurants to reflect guest feedback. Resolves guest's complaints and team member difficulties. Controls purchases and inventory by reviewing and evaluating usage reports; analyzing variances; taking corrective actions. Works closely with the Director of Beverage & Cocktails and the Director of Wine to ensure philosophy and execution of these programs is aligned. Works with the Food & Beverage Training Manager to ensure all ongoing Training Certifications are upheld and the restaurant is compliant with all departmental standards. Works with safety as a priority, and follows restaurant and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned.
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
May 02, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
May 01, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
May 01, 2024
Full time
About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation. We're bringing the magic of Macy's to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you're sure to find something delicious! Job Overview: Job Overview: The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge. Essential Functions: Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations Follows company standards and maintains work area and equipment in accordance with Health Department standards Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience Educate, sample, and serve customers craveable food and beverage products Follows station specific duties and responsibilities Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area Maintains PAR stock levels and standards in product presentations Produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards Follows Starbucks merchandising and signing standards Maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards Perform other duties as needed Qualifications and Competencies: No Education or Experience Required 1-2 years related experience Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements : Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview: The Aquarist 4 with Supervisor rating has the same standards as Aquarist 4: The Aquarist 4 rated associate is responsible for working closely with the department manager to insure that Curator department protocol and standards are maintained at all times, to ensure that all Aquarists maintain up-to-date CPR/First-Aid rating and refresher training as required, scheduling recurrent Rescue training techniques. This associate will be specifically in charge of insuring the maintenance of all SCUBA related equipment, scheduling annual overhauls of all SCUBA regulators used by department, and seeing that all SCUBA cylinders are scheduled for Visual Inspections and hydrostatic inspections on a schedule such that there is no shortage of necessary equipment at any time. Aquarist 4 will be in charge of seeing that all SCUBA cylinders are kept filled and currently inspected. Will be required to gain and maintain basic pumproom operation knowledge to Manager's approval and be capable of inspecting and performing backwashing in pumproom daily. Will overview standards and performance of divers during feed dives and maintenance/cleaning and suggest improvements to enhance safety or performance and equipment needed to promote those ends. Additionally, the Aquarist 4 with Supervisor rating is responsible for working closely with the department manager to insure that Curator department protocol and standards are maintained at all times, to ensure that all Aquarists maintain up-to-date CPR/First Aid rating and refresher training as required, to schedule recurrent Rescue training techniques, to work closely with manager to ensure that maintenance and ordering/ordering of equipment, feed, etc is maintained. Works closely with manager to ensure scheduling of associates is performed per business needs with an eye toward maintaining Union standards and rulings. Will be required to gain and maintain basic pumproom operation knowledge to Manager's approval. The Aquarist 4 w/supervisor rating will be required to become proficient in Timekeeping procedures, ordering procedure, and receiving procedures. The Aquarist 4 w/supervisor rating will act as manager surrogate in Curator department manager's absence in order to maintain continuity of departmental practices and procedures. The Aquarist 4 w/supervisor rating will be required to attend training and management meetings in manager's absence and as required for the performance of this job. Responsibilities: Fundamental Requirements: Follow and enforce all Highgate Hotel hotel credit policies. Have knowledge of and assist in all emergency procedures as required. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Be involved in departmental meeting, planning and execution. Help maintain productivity levels at or above budgeted standards. Assist in training and cross training of new hires and current employees on a regular basis. Able to perform daily backwashing requirements in pumproom along with basic maintenance and checklist of that area Follow all departmental requirements, especially in terms of personal safety of associates. Able to safely minute feed dives and maintenance/cleaning dives of up to 60 minutes on each scheduled shift. Dive safely at all times. Report immediately any situation that could lead to or is seen as immediately hazardous. Prepare fish food for feed dives and subsequently store food properly. Maintain standards of cleanliness as described by departmental protocol. Perform up to three dives each scheduled shift while always maintaining as awareness of decompression status as defined by their SCUBA training agency. Perform out-of-water assigned tasks as required. Assist in feed/maintenance of any and all holding, quarantine or display aquariums within the hotel. Maintain up-to-date input of all data in all logs as required. Participate in new projects as needed by hotel operations or as assigned or requested by department manager. Attend meetings in accompaniment or in place of department manager as necessary or required. Insure time schedules, ordering, receiving, scheduling of tasks, inspection of daily check listed items and input of daily data is maintained. Qualifications: Education & Experience: High School diploma or equivalent required. Certified by a recognized SCUBA certification agency as Instructor level. (possible Dive Master rating may suffice with manager approval if other areas of expertise are deemed as compensating) College course work in related field helpful, i.e. Marine Biology, Zoology, Ocean Sciences, etc Previous supervisory/teaching responsibility preferred. Previous experience in large aquarium setting helpful. Previous animal training experience helpful Must have a valid driver's license for the applicable state. Physical Requirements: Flexible and long hours sometimes required. Must pass SCUBA physical and drug usage test prior to employment. Exerting up to 20 pounds of force occasionally or constantly to lift, carry, push, pull or otherwise move objects. Must be able to occasionally lift 50 lbs safely. Ability to stand, walk, climb stairs, kneel, SCUBA dive, swim, breathe-hold dive, during entire shift. General Requirements: Familiarity with current rulings of Union contract. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in all areas of Curator Department. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs and needs of department. Perform other duties as requested by management. Salary Range ($27.87/hr)
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview: The Aquarist 4 with Supervisor rating has the same standards as Aquarist 4: The Aquarist 4 rated associate is responsible for working closely with the department manager to insure that Curator department protocol and standards are maintained at all times, to ensure that all Aquarists maintain up-to-date CPR/First-Aid rating and refresher training as required, scheduling recurrent Rescue training techniques. This associate will be specifically in charge of insuring the maintenance of all SCUBA related equipment, scheduling annual overhauls of all SCUBA regulators used by department, and seeing that all SCUBA cylinders are scheduled for Visual Inspections and hydrostatic inspections on a schedule such that there is no shortage of necessary equipment at any time. Aquarist 4 will be in charge of seeing that all SCUBA cylinders are kept filled and currently inspected. Will be required to gain and maintain basic pumproom operation knowledge to Manager's approval and be capable of inspecting and performing backwashing in pumproom daily. Will overview standards and performance of divers during feed dives and maintenance/cleaning and suggest improvements to enhance safety or performance and equipment needed to promote those ends. Additionally, the Aquarist 4 with Supervisor rating is responsible for working closely with the department manager to insure that Curator department protocol and standards are maintained at all times, to ensure that all Aquarists maintain up-to-date CPR/First Aid rating and refresher training as required, to schedule recurrent Rescue training techniques, to work closely with manager to ensure that maintenance and ordering/ordering of equipment, feed, etc is maintained. Works closely with manager to ensure scheduling of associates is performed per business needs with an eye toward maintaining Union standards and rulings. Will be required to gain and maintain basic pumproom operation knowledge to Manager's approval. The Aquarist 4 w/supervisor rating will be required to become proficient in Timekeeping procedures, ordering procedure, and receiving procedures. The Aquarist 4 w/supervisor rating will act as manager surrogate in Curator department manager's absence in order to maintain continuity of departmental practices and procedures. The Aquarist 4 w/supervisor rating will be required to attend training and management meetings in manager's absence and as required for the performance of this job. Responsibilities: Fundamental Requirements: Follow and enforce all Highgate Hotel hotel credit policies. Have knowledge of and assist in all emergency procedures as required. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Be involved in departmental meeting, planning and execution. Help maintain productivity levels at or above budgeted standards. Assist in training and cross training of new hires and current employees on a regular basis. Able to perform daily backwashing requirements in pumproom along with basic maintenance and checklist of that area Follow all departmental requirements, especially in terms of personal safety of associates. Able to safely minute feed dives and maintenance/cleaning dives of up to 60 minutes on each scheduled shift. Dive safely at all times. Report immediately any situation that could lead to or is seen as immediately hazardous. Prepare fish food for feed dives and subsequently store food properly. Maintain standards of cleanliness as described by departmental protocol. Perform up to three dives each scheduled shift while always maintaining as awareness of decompression status as defined by their SCUBA training agency. Perform out-of-water assigned tasks as required. Assist in feed/maintenance of any and all holding, quarantine or display aquariums within the hotel. Maintain up-to-date input of all data in all logs as required. Participate in new projects as needed by hotel operations or as assigned or requested by department manager. Attend meetings in accompaniment or in place of department manager as necessary or required. Insure time schedules, ordering, receiving, scheduling of tasks, inspection of daily check listed items and input of daily data is maintained. Qualifications: Education & Experience: High School diploma or equivalent required. Certified by a recognized SCUBA certification agency as Instructor level. (possible Dive Master rating may suffice with manager approval if other areas of expertise are deemed as compensating) College course work in related field helpful, i.e. Marine Biology, Zoology, Ocean Sciences, etc Previous supervisory/teaching responsibility preferred. Previous experience in large aquarium setting helpful. Previous animal training experience helpful Must have a valid driver's license for the applicable state. Physical Requirements: Flexible and long hours sometimes required. Must pass SCUBA physical and drug usage test prior to employment. Exerting up to 20 pounds of force occasionally or constantly to lift, carry, push, pull or otherwise move objects. Must be able to occasionally lift 50 lbs safely. Ability to stand, walk, climb stairs, kneel, SCUBA dive, swim, breathe-hold dive, during entire shift. General Requirements: Familiarity with current rulings of Union contract. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in all areas of Curator Department. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs and needs of department. Perform other duties as requested by management. Salary Range ($27.87/hr)
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: AC Honolulu, HI Overview: The Overnight Operations Supervisor is responsible for assisting in management of Guest Services, Housekeeping, Engineering, and Security in an attentive, friendly, efficient and courteous manner. The Overnight Operations Supervisor will primarily work from the late evening to early AM hours to oversee the night audit process and act as the Manager on Duty for the Resort. The Operations Supervisor is also responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations. Responsibilities: Essential: Lead the overnight operations for the hotel as the Manager on Duty. Focus on guest service, safety and associate engagement for all departments. Comfortable working overnight hours. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Fluent on Highgate Crisis Management protocol. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel Monitor and ensure compliance with Highgate Hotel SOP's in Rooms and Loss Attend all hotel required meetings and Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest Monitor and support the corporate Guest Recognition Maintain a professional working relationship and promote open lines of communication with managers, employees and other Tour Rooms operating departments daily, greeting employees and soliciting Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple Carry a cell phone at all Operate cell phone and radios efficiently and professionally in communicating with hotel staff. Assist Housekeeping with delivery of guest items and respond to any Housekeeping requests as necessary. Assist Engineering with any Engineering requests as necessary. Complete daily preventative maintenance of public spaces, and guest rooms as assigned. Have knowledge of hotel and guest room locking systems. Patrol area to ensure that they are secure and free of unauthorized persons and disturbances. Maintain an awareness of legal limitation of position (local, state and/or federal ordinances). Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards. Respond and assist with emergency situations, including medical, security, guest complaints, etc. Respond to altercations, and investigate as necessary. Administer Heimlich maneuver and/or First Aid/CPR as necessary. Complete Incident/Accident reports in a clear and concise manner. Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. Check and immediately report on any safety hazards. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications: Education & Experience: At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related Previous supervisory experience Must be proficient in Windows, Company approved spreadsheets and word Physical requirements: Long hours sometimes Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented Must be effective at listening to, understanding, and clarifying concerns raised by employees and Must be able to multitask and prioritize departmental functions to meet Approach all encounters with guests and employees in an attentive, friendly, courteous and service- oriented Attend all hotel required meetings and Participate in M.O.D. coverage as Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Maintain high standards of personal appearance and grooming, including wearing Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel Maximize efforts towards productivity, identify problem areas and assist in implementing Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as Must be able to understand and evaluate complex information, data, from various sources to meet appropriate objectives. Must be able to maintain confidentiality of Perform other duties as requested by Maintain a warm and friendly demeanor at all Salary is $24/hourly
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: AC Honolulu, HI Overview: The Overnight Operations Supervisor is responsible for assisting in management of Guest Services, Housekeeping, Engineering, and Security in an attentive, friendly, efficient and courteous manner. The Overnight Operations Supervisor will primarily work from the late evening to early AM hours to oversee the night audit process and act as the Manager on Duty for the Resort. The Operations Supervisor is also responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations. Responsibilities: Essential: Lead the overnight operations for the hotel as the Manager on Duty. Focus on guest service, safety and associate engagement for all departments. Comfortable working overnight hours. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Fluent on Highgate Crisis Management protocol. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel Monitor and ensure compliance with Highgate Hotel SOP's in Rooms and Loss Attend all hotel required meetings and Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest Monitor and support the corporate Guest Recognition Maintain a professional working relationship and promote open lines of communication with managers, employees and other Tour Rooms operating departments daily, greeting employees and soliciting Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple Carry a cell phone at all Operate cell phone and radios efficiently and professionally in communicating with hotel staff. Assist Housekeeping with delivery of guest items and respond to any Housekeeping requests as necessary. Assist Engineering with any Engineering requests as necessary. Complete daily preventative maintenance of public spaces, and guest rooms as assigned. Have knowledge of hotel and guest room locking systems. Patrol area to ensure that they are secure and free of unauthorized persons and disturbances. Maintain an awareness of legal limitation of position (local, state and/or federal ordinances). Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards. Respond and assist with emergency situations, including medical, security, guest complaints, etc. Respond to altercations, and investigate as necessary. Administer Heimlich maneuver and/or First Aid/CPR as necessary. Complete Incident/Accident reports in a clear and concise manner. Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. Check and immediately report on any safety hazards. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications: Education & Experience: At least 4 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related Previous supervisory experience Must be proficient in Windows, Company approved spreadsheets and word Physical requirements: Long hours sometimes Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented Must be effective at listening to, understanding, and clarifying concerns raised by employees and Must be able to multitask and prioritize departmental functions to meet Approach all encounters with guests and employees in an attentive, friendly, courteous and service- oriented Attend all hotel required meetings and Participate in M.O.D. coverage as Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Maintain high standards of personal appearance and grooming, including wearing Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel Maximize efforts towards productivity, identify problem areas and assist in implementing Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as Must be able to understand and evaluate complex information, data, from various sources to meet appropriate objectives. Must be able to maintain confidentiality of Perform other duties as requested by Maintain a warm and friendly demeanor at all Salary is $24/hourly
Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes • Operate, maintain and clean field kitchen equipment • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn • Standard and dietetic menus and recipes • Food and supply ordering • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3849 ZIP Code: 2122 Job Category: Supply and Logistics Age Requirements: Must be between the ages of 17 and 35 Cook Chef Sous Line short order restaurant diner cafeteria restaurateur manager executive
Apr 30, 2024
Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes • Operate, maintain and clean field kitchen equipment • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn • Standard and dietetic menus and recipes • Food and supply ordering • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3849 ZIP Code: 2122 Job Category: Supply and Logistics Age Requirements: Must be between the ages of 17 and 35 Cook Chef Sous Line short order restaurant diner cafeteria restaurateur manager executive