Position Overview Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference Your future, our legacy Hotel Hotel Bel-Air Division & Department Food & Beverage - In Room Dining Job Title Seasonal Pool Server Contract Type Casual/Seasonal Contract Duration 5 months Status On Call/Seasonal Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Pool Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get Our success is a result of our employees. As a Pool Attendant at Hotel Bel Air, here are just some of the great benefits you will receive: • Medical/Dental/Vison Benefits • Pension/401k Plan • Sick Time • Vacation Time • Free Meals on Duty • Uniform provided with complimentary laundry included • Hotel Benefits • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels - stay once a year at each hotel! • 50% off at restaurants within all of our Dorchester Collection hotels As a Pool Attendant your compensation will be $19.73 per hour What you'll do You'll love what you do and take pride in delighting our guests: • You will be responsible for keeping the pool deck orderly, confirming patrons are hotel guests or spa members and then seating them, bringing/taking towels to the laundry and distributing pool amenities during their day. This will include assisting with food and beverage orders while ensuring these orders arrive in a timely manner from the kitchen, and open/closing and preparing the pool area for guests to ensure our guests receive nothing but the best experience. • You'll also sometimes have special requests from our guests involving dietary restrictions, location preferences (sun versus shade), and even special occasions. Most of these requests are fulfilled by our Pool Servers. • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Pool Servers are relied upon to report these and work with several other positions to correct. • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Pool Attendant you'll have the opportunity to bring these to life and continue to create our legacy. • While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. Ability to carry and balance pool equipment, for example, umbrellas, push carts and lounge chairs in the course of service. Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Must be willing to work outdoors in seasonal heat (90F+) or cold as well as inclement weather. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. • Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. The items shared are the essence of a day in the life of a Pool Attendant, but we'll make sure you are provided with specifics on how we care for our hotel What you'll bring • You'll bring your unique personality and passion to the role and the team. • You have a talent for attention to detail is critical for this role. • We pride in nurturing an environment where Working Together is a must. Our Pool Servers are our biggest champions of this. • Our hotels operate nonstop, this requires flexibility from everyone on the team. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language. Position location Job Location USA Location 701 Stone Canyon Road 90077 Los Angeles
May 19, 2024
Full time
Position Overview Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference Your future, our legacy Hotel Hotel Bel-Air Division & Department Food & Beverage - In Room Dining Job Title Seasonal Pool Server Contract Type Casual/Seasonal Contract Duration 5 months Status On Call/Seasonal Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Pool Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get Our success is a result of our employees. As a Pool Attendant at Hotel Bel Air, here are just some of the great benefits you will receive: • Medical/Dental/Vison Benefits • Pension/401k Plan • Sick Time • Vacation Time • Free Meals on Duty • Uniform provided with complimentary laundry included • Hotel Benefits • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels - stay once a year at each hotel! • 50% off at restaurants within all of our Dorchester Collection hotels As a Pool Attendant your compensation will be $19.73 per hour What you'll do You'll love what you do and take pride in delighting our guests: • You will be responsible for keeping the pool deck orderly, confirming patrons are hotel guests or spa members and then seating them, bringing/taking towels to the laundry and distributing pool amenities during their day. This will include assisting with food and beverage orders while ensuring these orders arrive in a timely manner from the kitchen, and open/closing and preparing the pool area for guests to ensure our guests receive nothing but the best experience. • You'll also sometimes have special requests from our guests involving dietary restrictions, location preferences (sun versus shade), and even special occasions. Most of these requests are fulfilled by our Pool Servers. • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Pool Servers are relied upon to report these and work with several other positions to correct. • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Pool Attendant you'll have the opportunity to bring these to life and continue to create our legacy. • While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. Ability to carry and balance pool equipment, for example, umbrellas, push carts and lounge chairs in the course of service. Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Must be willing to work outdoors in seasonal heat (90F+) or cold as well as inclement weather. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. • Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. The items shared are the essence of a day in the life of a Pool Attendant, but we'll make sure you are provided with specifics on how we care for our hotel What you'll bring • You'll bring your unique personality and passion to the role and the team. • You have a talent for attention to detail is critical for this role. • We pride in nurturing an environment where Working Together is a must. Our Pool Servers are our biggest champions of this. • Our hotels operate nonstop, this requires flexibility from everyone on the team. • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language. Position location Job Location USA Location 701 Stone Canyon Road 90077 Los Angeles
Langham Hotels International Limited
Los Angeles, California
Job Summary . PRIMARY OBJECTIVE OF POSITION:To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable. RESPONSIBILITIES AND JOB DUTIES: • Taking care of every guest as it pertains to food service.• Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.• Knowledge of wine and beverage service.• Ability to up-sell and increase check averages.• Remaining and being seen on the floor at all times.• Abiding by hotel, and sanitation guidelines.• Knowledge of hotel programs and promotions. • Empowerment to take problems into own hands and resolve them.• Able to anticipate guest's needs. • Must know your clientele name and recall their preferences. • Efficiency and attention to detail, maintaining a keen sense of urgency at all times. • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.• Ensure that all clientele are hotel guest or spa members. • Assist in directing guest to lounge chairs.• Refresh towels and clean pool area as needed. • Perform periodic sweeps of pool and Jacuzzi are to ensure there are no foreign objects and/or insects present.Salary Range: $17.93 Requirement . PHYSICAL DEMANDS:• High intensity and a stressful environment as it pertain to cover counts. • Must be able to carry, lift, push and pull minimum of 25 pounds.• Ability to remain on your feet for 6+ hoursSPECIAL SKILLS REQUIRED:• Knowledge and identity of food items. • Knowledge of wine, liquor and other beverage service.• Ability to think fast, react fast, and resolves issues• Empowerment to take problems into own hands and resolve them.EDUCATION REQUIRED:High school diploma preferred.EXPERIENCE REQUIRED:2+ years as a server.LICENSES OR CERTIFICATES:• Must be minimum age to serve alcohol.• Ability to obtain any government required license or certificate. • CPR Certification and/or First Aid Training required. • Tips Training necessary, may be provided by the Hotel. Terms of employment . Temporary / Contract
May 19, 2024
Full time
Job Summary . PRIMARY OBJECTIVE OF POSITION:To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable. RESPONSIBILITIES AND JOB DUTIES: • Taking care of every guest as it pertains to food service.• Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.• Knowledge of wine and beverage service.• Ability to up-sell and increase check averages.• Remaining and being seen on the floor at all times.• Abiding by hotel, and sanitation guidelines.• Knowledge of hotel programs and promotions. • Empowerment to take problems into own hands and resolve them.• Able to anticipate guest's needs. • Must know your clientele name and recall their preferences. • Efficiency and attention to detail, maintaining a keen sense of urgency at all times. • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.• Ensure that all clientele are hotel guest or spa members. • Assist in directing guest to lounge chairs.• Refresh towels and clean pool area as needed. • Perform periodic sweeps of pool and Jacuzzi are to ensure there are no foreign objects and/or insects present.Salary Range: $17.93 Requirement . PHYSICAL DEMANDS:• High intensity and a stressful environment as it pertain to cover counts. • Must be able to carry, lift, push and pull minimum of 25 pounds.• Ability to remain on your feet for 6+ hoursSPECIAL SKILLS REQUIRED:• Knowledge and identity of food items. • Knowledge of wine, liquor and other beverage service.• Ability to think fast, react fast, and resolves issues• Empowerment to take problems into own hands and resolve them.EDUCATION REQUIRED:High school diploma preferred.EXPERIENCE REQUIRED:2+ years as a server.LICENSES OR CERTIFICATES:• Must be minimum age to serve alcohol.• Ability to obtain any government required license or certificate. • CPR Certification and/or First Aid Training required. • Tips Training necessary, may be provided by the Hotel. Terms of employment . Temporary / Contract
The Server is responsible for taking food orders in accordance with established standards. General Responsibilities Include: Maintain knowledge of menu items and beverage lists Upsell food and beverage items Accurately enter orders into the Micros system Perform cash handling according to written procedures Verify food matches the orders on tickets Perform side work as necessary Listen to, and promptly act to resolve, guest issues and requests Achieve maximum customer satisfaction Skills/Knowledge Required: Must possess a positive attitude Must be service oriented Must be a team player Knowledge of the practices within the Food & Beverage/Hospitality profession Flexible availability Physical Requirements: Must be able to walk and stand for up to four (4) hours Must be able to walk and stand for extended periods of time Must be able to bend, stoop, squat and stretch Must be able to lift up to 15 lbs. on a continuous basis Must be able to occasionally lift up to 25 lbs. Requires grasping, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity Qualification Standards: Education: High school or equivalent education required. Bachelor's degree preferred. Experience: Minimum of 1-2 years of luxury, boutique food & beverage experience in a similar position Licenses or Certificates: Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided) This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor. The expected pay rate for this position is $16.00 per hour. Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. EOE Viceroy Santa Monica will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.
May 15, 2024
Full time
The Server is responsible for taking food orders in accordance with established standards. General Responsibilities Include: Maintain knowledge of menu items and beverage lists Upsell food and beverage items Accurately enter orders into the Micros system Perform cash handling according to written procedures Verify food matches the orders on tickets Perform side work as necessary Listen to, and promptly act to resolve, guest issues and requests Achieve maximum customer satisfaction Skills/Knowledge Required: Must possess a positive attitude Must be service oriented Must be a team player Knowledge of the practices within the Food & Beverage/Hospitality profession Flexible availability Physical Requirements: Must be able to walk and stand for up to four (4) hours Must be able to walk and stand for extended periods of time Must be able to bend, stoop, squat and stretch Must be able to lift up to 15 lbs. on a continuous basis Must be able to occasionally lift up to 25 lbs. Requires grasping, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity Qualification Standards: Education: High school or equivalent education required. Bachelor's degree preferred. Experience: Minimum of 1-2 years of luxury, boutique food & beverage experience in a similar position Licenses or Certificates: Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided) This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor. The expected pay rate for this position is $16.00 per hour. Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. EOE Viceroy Santa Monica will consider qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. Seasonal Pool Host Full Time Beverly Wilshire a Four Seasons Hotel Beverly Wilshire, a Four Seasons Hotel is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The host reports to the General Manager of the Restaurant. Work authorization for the location is required. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment. Responsibilities The Pool host welcomes, greets and seats guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. Works quickly in high-volume environment and has the ability to handle multiple tasks at once. Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool. Open the pool for business at the prescribed time each shift. Inspect the cleanliness of each section of the pool and cabanas and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure proper condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Know the server sections, their daily assignments, their personal timing patterns and their maximum workload capacity. Maintain a station chart and cover count for the restaurant. Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service. Handle guests without reservations or those waiting for others to join them. Handle lost and found items. Seat reservations promptly at a table pre-set for the number in the party. Hold chairs for guests as often as possible when seating them. Assist with providing guest lounge chairs Address guests by name. Address a guest dissatisfaction immediately and inform the manager of the action taken. Preferred Qualifications and Skills We are looking for individuals who have computer knowledge and good communication skills. Previous experience of 2 years desired. Applicants are required to have high organizational skills. Speaking, writing and reading English is required. Positive attitude and willing to learn is necessary. This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays. What to Expect: You Will Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Hourly Rate: First 9 months: $24.47 (80% of contract rate) Next 9 months: $28.43 (90% of contract rate) Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 01, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. Seasonal Pool Host Full Time Beverly Wilshire a Four Seasons Hotel Beverly Wilshire, a Four Seasons Hotel is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The host reports to the General Manager of the Restaurant. Work authorization for the location is required. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment. Responsibilities The Pool host welcomes, greets and seats guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. Works quickly in high-volume environment and has the ability to handle multiple tasks at once. Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool. Open the pool for business at the prescribed time each shift. Inspect the cleanliness of each section of the pool and cabanas and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure proper condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Know the server sections, their daily assignments, their personal timing patterns and their maximum workload capacity. Maintain a station chart and cover count for the restaurant. Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service. Handle guests without reservations or those waiting for others to join them. Handle lost and found items. Seat reservations promptly at a table pre-set for the number in the party. Hold chairs for guests as often as possible when seating them. Assist with providing guest lounge chairs Address guests by name. Address a guest dissatisfaction immediately and inform the manager of the action taken. Preferred Qualifications and Skills We are looking for individuals who have computer knowledge and good communication skills. Previous experience of 2 years desired. Applicants are required to have high organizational skills. Speaking, writing and reading English is required. Positive attitude and willing to learn is necessary. This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays. What to Expect: You Will Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Hourly Rate: First 9 months: $24.47 (80% of contract rate) Next 9 months: $28.43 (90% of contract rate) Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -