As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
May 11, 2024
Full time
As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Taco Bell - Cantina Hospitality LLC
Mount Vernon, Ohio
As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
May 11, 2024
Full time
As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Taco Bell - Cantina Hospitality LLC
Englewood, Ohio
As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
May 11, 2024
Full time
As a Food Champion, you will be responsible for: Using the correct tools to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests Delivering quality products within company standards for Speed Qualifications: Good personal grooming Good communication skills Stand up for 8 hours Able to lift 35-50 pounds Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Job Description Oversee and influence the service and culture of our dining operations. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team. Plan and execute all aspects of service delivery and oversee day-to-day operations. Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance. Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly. Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue. Maintain and champion the Auberge Resorts Collection culture.
May 01, 2024
Full time
Job Description Oversee and influence the service and culture of our dining operations. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team. Plan and execute all aspects of service delivery and oversee day-to-day operations. Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance. Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly. Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue. Maintain and champion the Auberge Resorts Collection culture.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 15, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 15, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest ordersReading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchenLearn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verifyAll applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest ordersReading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchenLearn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verifyAll applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 15, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
POSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. As a Barback you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for creating "Real Life Magic" for our guests during dining & lounge interactions centered around cocktails, mocktails & more! You will provide extraordinary guest service - going above and beyond in all situations. The Barback has an opportunity to provide a world class experience based in & around beverages, while adhering to the state regulations for responsible alcohol service. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Responsible for actively building & retaining guest relations & acts as a mentor to other associates to provide superior guest service. Strong preparation skills - including but not limited to stocking items needed for service, changing out products while adhering to state health department regulations & standards, preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes. Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events. Reports any potential safety hazards to management immediately. Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties. Maintain detailed knowledge of menu items & allergens. Excellent communication skills and relationship building with the bar staff & culinary team, keeping lines of communication clear & open. Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations. Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions. Responsible for general & accurate resort knowledge & the surrounding area. Obtain & maintain a RAMP certification through the state of PA. Other job duties as assigned. Responsible for securing & protecting assets of the company, including but not limited to liquor, beer & wine. Knowledge of POS - point of sales - & usage. Follows proper knife safety & usage. Participates in cocktail R&D for seasonal menu changes, including creating cocktails & costing alongside leadership. Knowledge of industry trends, liquor, beer, wine & food menus, including but not limited to allergens. Provides assistance with maintaining bar item par levels - including but not limited to ice, stocked liquor, guest silverware & side plates Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Friendly and outgoing personality. Excellent communication skills. Ability to stand for an extended period of time. Must be at least 18 years of age. Must be able to lift up to 25lbs. Must be able to speak the English language fluently. Ability to perform basic mathematical functions. Must be able to handle high-pressure situations. Previous bartending experience Must be able to work a variety of shifts - including holidays, weekends, evenings, etc. Strong organizational skills & ability to prioritize tasks. Ability to interface professionally with business contacts and customers. Strong understanding of hospitality industry helpful. These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required. Why Work for Nemacolin? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock-both recipients of the Forbes Travel Guide 2022 Awards-to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.by offering competitive wages and a comprehensive benefits plan including: An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs - Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests' expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM $1,000 Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00 when an associate continues their employment for 1 year! Seasonal Referral Incentive- Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days! Rewards not applicable for rehires. ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company's XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless . click apply for full job details
May 15, 2024
Full time
POSITION SUMMARY: Here at Nemacolin, our associates know to "Expect the Unexpected" - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. As a Barback you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for creating "Real Life Magic" for our guests during dining & lounge interactions centered around cocktails, mocktails & more! You will provide extraordinary guest service - going above and beyond in all situations. The Barback has an opportunity to provide a world class experience based in & around beverages, while adhering to the state regulations for responsible alcohol service. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Responsible for actively building & retaining guest relations & acts as a mentor to other associates to provide superior guest service. Strong preparation skills - including but not limited to stocking items needed for service, changing out products while adhering to state health department regulations & standards, preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes. Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events. Reports any potential safety hazards to management immediately. Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties. Maintain detailed knowledge of menu items & allergens. Excellent communication skills and relationship building with the bar staff & culinary team, keeping lines of communication clear & open. Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations. Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions. Responsible for general & accurate resort knowledge & the surrounding area. Obtain & maintain a RAMP certification through the state of PA. Other job duties as assigned. Responsible for securing & protecting assets of the company, including but not limited to liquor, beer & wine. Knowledge of POS - point of sales - & usage. Follows proper knife safety & usage. Participates in cocktail R&D for seasonal menu changes, including creating cocktails & costing alongside leadership. Knowledge of industry trends, liquor, beer, wine & food menus, including but not limited to allergens. Provides assistance with maintaining bar item par levels - including but not limited to ice, stocked liquor, guest silverware & side plates Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Friendly and outgoing personality. Excellent communication skills. Ability to stand for an extended period of time. Must be at least 18 years of age. Must be able to lift up to 25lbs. Must be able to speak the English language fluently. Ability to perform basic mathematical functions. Must be able to handle high-pressure situations. Previous bartending experience Must be able to work a variety of shifts - including holidays, weekends, evenings, etc. Strong organizational skills & ability to prioritize tasks. Ability to interface professionally with business contacts and customers. Strong understanding of hospitality industry helpful. These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required. Why Work for Nemacolin? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock-both recipients of the Forbes Travel Guide 2022 Awards-to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.by offering competitive wages and a comprehensive benefits plan including: An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement - At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs - Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests' expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM $1,000 Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00 when an associate continues their employment for 1 year! Seasonal Referral Incentive- Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days! Rewards not applicable for rehires. ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company's XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless . click apply for full job details
Serve as the head Chef for the Artisan Club while creating and inspiring the culinary vision and strategic direction for all front of house and heart of house/culinary teams for multiple Storyliving by DisneyTM communities to deliver exceptional "World-Class" dining experiences within a private club environment. Work closely with internal and external partners to develop, implement and maintain initiatives across the Storyliving by DisneyTM brand such as sustainability work, cost of sales, health & wellness, and reducing kitchen waste. Help develop unique food offerings, innovative culinary experiences, set trends and outstanding culinary experiences for Club Members within various styles of service including table service and events. Responsible for menu concepts, design and productivity and cost pressures with the market variation. Ability to interpret industry trends while inspiring and influencing key partners. Provide coaching and mentorship to all levels of the HOH team under your day-to-day direction. Serve as the steward and gatekeeper to maintain the integrity of the storyline and role in the show for all dining locations. This role may require occasional travel. This role will be onsite at CotinoTM, A Storyliving by DisneyTM community in Rancho Mirage, California and will report to the Vice President/General Manager, CotinoTM and Artisan Clubhouse Manager. Responsibilities: Responsible for facility development oversight for new sites including developing overall strategy for culinary programming, included but not limited to, food and beverage equipment selection and procurement, process improvements, menu development. Work with business teams to operationalize new concepts. Responsible for all day-to-day culinary operations to ensure culinary excellence in preparation and presentation and quality of food products at the Artisan Club. Develop Food & Beverage vision and strategic direction in alignment with our business executives' vision for new Clubs within Storyliving by DisneyTM communities. Develop various menus that are regionally relevant, innovative, seasonally correct and ensures adherence to the role in the show cuisine concept while striving to exceed member's diverse culinary expectations and needs. Collaborate with various internal and external partners to develop high-quality service and product standards with the understanding of the location's pro forma. Drive the results of, and report out on financials, cost of sales, Operating Expenses, Labor; hold Direct Reports accountable for daily operations and business results. Control of all variable line items relating to food production budget. Provide leadership, coaching, guidance, development, support and motivation to all levels of HOH while creating a positive environment that encourages ownership and accountability. Inspire/Educate Cast Members and Members on trends, lifestyles and special dietary needs with consideration of product, equipment and cost. Ensure all policies and procedures are followed accurately to create a safe food preparation and dining experience at all locations. Champion product and equipment sourcing by partnering with Sourcing and Procurement. Develop successful culinary teams and provide the tools to deliver exceptional food experiences. Attract and retain a diverse talent and lead all aspects of talent planning functions. Champion compliance of Global Food & Beverage and Loss Prevention Standards, adherence to State and The Walt Disney Company Food Safety & Cast/Guest Safety Standards. Basic Qualifications: Minimum of ten years of culinary management experience leading a culinary management team. Ability to educate and demonstrate fundamental and advanced cooking skills. Proven knowledge of private club and events industry trends. Extensive knowledge in local, regional, and worldly cuisines; exceptional guest relations skills; exceptional employee relations skills; strong organizational skills; computer skills proficiency. Proven experience in developing annual operating plans. Demonstrated effective management of labor costs in relation to business needs and trends. Thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen. Demonstrated project management experience in organizing, planning and driving large-scale projects from conception through implementation. Demonstrated experience in leading and developing people and the ability to establish rapport and/or influence and gain understanding of others. Strong written and verbal communication skills. Food Safety Certification. Preferred Qualifications: Previous experience in private/social clubs and/or fine dining restaurants. Previous experience in intimate and large-scale catering/banquet and events. Ability to speak and present to large groups of people, including but not limited to Guests and company executives. Organizational and time management skills. Inspire creativity and innovation. Previous experience in table service and quick service restaurants. Multi-lingual. Preferred Education: Associate in Culinary Arts or formal apprenticeship program (Degree in culinary arts and/or other hospitality management focus) Advance Culinary Degree (Bachelor's or Master's Degree) Bachelor or Master of Business Administration Required Education: High School degree or equivalent. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Anaheim is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
May 14, 2024
Full time
Serve as the head Chef for the Artisan Club while creating and inspiring the culinary vision and strategic direction for all front of house and heart of house/culinary teams for multiple Storyliving by DisneyTM communities to deliver exceptional "World-Class" dining experiences within a private club environment. Work closely with internal and external partners to develop, implement and maintain initiatives across the Storyliving by DisneyTM brand such as sustainability work, cost of sales, health & wellness, and reducing kitchen waste. Help develop unique food offerings, innovative culinary experiences, set trends and outstanding culinary experiences for Club Members within various styles of service including table service and events. Responsible for menu concepts, design and productivity and cost pressures with the market variation. Ability to interpret industry trends while inspiring and influencing key partners. Provide coaching and mentorship to all levels of the HOH team under your day-to-day direction. Serve as the steward and gatekeeper to maintain the integrity of the storyline and role in the show for all dining locations. This role may require occasional travel. This role will be onsite at CotinoTM, A Storyliving by DisneyTM community in Rancho Mirage, California and will report to the Vice President/General Manager, CotinoTM and Artisan Clubhouse Manager. Responsibilities: Responsible for facility development oversight for new sites including developing overall strategy for culinary programming, included but not limited to, food and beverage equipment selection and procurement, process improvements, menu development. Work with business teams to operationalize new concepts. Responsible for all day-to-day culinary operations to ensure culinary excellence in preparation and presentation and quality of food products at the Artisan Club. Develop Food & Beverage vision and strategic direction in alignment with our business executives' vision for new Clubs within Storyliving by DisneyTM communities. Develop various menus that are regionally relevant, innovative, seasonally correct and ensures adherence to the role in the show cuisine concept while striving to exceed member's diverse culinary expectations and needs. Collaborate with various internal and external partners to develop high-quality service and product standards with the understanding of the location's pro forma. Drive the results of, and report out on financials, cost of sales, Operating Expenses, Labor; hold Direct Reports accountable for daily operations and business results. Control of all variable line items relating to food production budget. Provide leadership, coaching, guidance, development, support and motivation to all levels of HOH while creating a positive environment that encourages ownership and accountability. Inspire/Educate Cast Members and Members on trends, lifestyles and special dietary needs with consideration of product, equipment and cost. Ensure all policies and procedures are followed accurately to create a safe food preparation and dining experience at all locations. Champion product and equipment sourcing by partnering with Sourcing and Procurement. Develop successful culinary teams and provide the tools to deliver exceptional food experiences. Attract and retain a diverse talent and lead all aspects of talent planning functions. Champion compliance of Global Food & Beverage and Loss Prevention Standards, adherence to State and The Walt Disney Company Food Safety & Cast/Guest Safety Standards. Basic Qualifications: Minimum of ten years of culinary management experience leading a culinary management team. Ability to educate and demonstrate fundamental and advanced cooking skills. Proven knowledge of private club and events industry trends. Extensive knowledge in local, regional, and worldly cuisines; exceptional guest relations skills; exceptional employee relations skills; strong organizational skills; computer skills proficiency. Proven experience in developing annual operating plans. Demonstrated effective management of labor costs in relation to business needs and trends. Thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen. Demonstrated project management experience in organizing, planning and driving large-scale projects from conception through implementation. Demonstrated experience in leading and developing people and the ability to establish rapport and/or influence and gain understanding of others. Strong written and verbal communication skills. Food Safety Certification. Preferred Qualifications: Previous experience in private/social clubs and/or fine dining restaurants. Previous experience in intimate and large-scale catering/banquet and events. Ability to speak and present to large groups of people, including but not limited to Guests and company executives. Organizational and time management skills. Inspire creativity and innovation. Previous experience in table service and quick service restaurants. Multi-lingual. Preferred Education: Associate in Culinary Arts or formal apprenticeship program (Degree in culinary arts and/or other hospitality management focus) Advance Culinary Degree (Bachelor's or Master's Degree) Bachelor or Master of Business Administration Required Education: High School degree or equivalent. Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Anaheim is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
Taco Bell - Cantina Hospitality LLC
Plain City, Ohio
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 14, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Taco Bell - Cantina Hospitality LLC
Plain City, Ohio
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 14, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 14, 2024
Full time
Job Description Job Description SMASHBURGERCookOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends 50% of the best burgers around (or other menu options)Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform and hat Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cook ResponsibilitiesReporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:Be a menu expert, follow Smashburger's prep and menu recipe standards to prepare guest orders Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes wasteBe a team player. Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environmentEnsure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake - we are all human)Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning productsOperate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPEFollow checklists and proven systems to set up, stock and close the kitchen Learn new recipes and procedures to support marketing promotionsAssist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management Foster and value a safe work environment by following all personal and food safety and security standards Cook RequirementsNo experience necessary - we build better skills! Must successfully complete Smashburger training programMust be 16 years of age or olderPhysical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.Kneel, bend, twist, stoop and smashAbility to work in high temperatures - it gets hot in the kitchen!Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the jobFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 14, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.