Bartender

Job Description Job Description BartenderThe Bartender reports to the Restaurant Manager on duty and is the primary resource to ensure each guest receives a Gold Standard bar experience on every visit. Responsibilities PeopleGreet guests with a smile! Responsible for welcoming new and repeat guests every visitBuild a rapport with regular guests to create a welcoming atmospherePromote a fun and positive work environmentTeamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment OperationsLearn/know drink recipes (standard bar and Smashburger signature)Verify identification and age requirements of guests before serving guestsAdhere to local and state liquor laws -Adhere to our company alcohol service policiesMaintain ABC certification cardMix and serve drinks following set standard recipesEnsures that drinks are poured accurately and delivered promptly Be knowledgeable of all menu items so you can make meal suggestions and answer questionsVerify each guest order for accuracy when entering into the POS and complete POS transactionsFollow tab management, cash handling and payment collection procedures (balance cash drawers and receipts at the end of a shift)Visit guests after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfectEncourage guests to complete surveys upon each visitFoster and value a safe work environment by following all personal and food safety and security standardsHave pride in keeping floors, counters, dining area and restrooms clean at all timesAbility to listen, communicate and work well with others in a busy restaurant environmentValues integrity and doing the right thing, even when no one is watchingServe guests safely and responsibility with the highest integrity ProfitFollow company cash policies to ensure minimal losses through theft or shortagesUpsell food items to all guests orderingFollow company order accuracy procedures to ensure a happy guest and minimize wasteSalesAdhere to all active marketing promotionsSmashburger Guest Service Expert Requirements Must be 21years oldPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 60 lbs.Show up on time to work variable hours/days, including nights, weekends, and holidaysAdhere to Smashburger uniform policyMust successfully complete Smashburger training programAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust be able to produce authorized U.S. work documents; Smashburger participates in E-verify "This position requires the individual to be vaccinated with at least one dose of COVID-19 Vaccine NYC Public mandate by September 13, 2021 unless the individual can prove a qualifying exemption." IND1 We use eVerify to confirm U.S. Employment eligibility.