Heritage Restaurant Group LLC
Albuquerque, New Mexico
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe401c5afeb27-4694
May 18, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe401c5afeb27-4694
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 18, 2024
Full time
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 18, 2024
Full time
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
May 18, 2024
Seasonal
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
Heritage Restaurant Group LLC
Albuquerque, New Mexico
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
May 18, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
May 17, 2024
Full time
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 17, 2024
Full time
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS New Haven County & and surrounding areas! Discover the Benefits:
May 16, 2024
Full time
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS New Haven County & and surrounding areas! Discover the Benefits:
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have immediate weekly openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Hartford County & and surrounding areas! The TOP Annual Events are kicking off currently, and others, rapidly approaching- we are currently seeking dependable support this season! Discover the Benefits:
May 16, 2024
Full time
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have immediate weekly openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Hartford County & and surrounding areas! The TOP Annual Events are kicking off currently, and others, rapidly approaching- we are currently seeking dependable support this season! Discover the Benefits:
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Southern CT, New Haven County, & More! Highly Anticipated Pro Sporting Tournament is rapidly approaching, as well- inquire for more info! Discover the Benefits:
May 16, 2024
Full time
Job Description Job Description Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Southern CT, New Haven County, & More! Highly Anticipated Pro Sporting Tournament is rapidly approaching, as well- inquire for more info! Discover the Benefits:
Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
May 16, 2024
Full time
Job Summary The Pool Supervisor facilitates a superior dining experience for Ansley Golf Club members and their guests. The Pool Supervisor assists the Pool Manager in planning, organizing, directing and coordinating all Pool Service Staff activities to ensure efficient operation of department. The Pool Supervisor assembles, serves, and delivers food and beverage items using appropriate safety and sanitation methods, while adhering to the highest standards of professional etiquette. Job Tasks (Duties) • Adheres to uniform standards while on property. • Reports to duty as scheduled. • Ensures equipment/service area cleaned as indicated by side work sheet at beginning and end of shift. • Checks that all front of house dining areas are cleaned as applicable prior to meal service times. • Maintains the highest standard of cleanliness and neatness in front of the house dining areas. • Ensures service areas are stocked and maintained with all supplies needed for shift. • Memorizes daily Food and Beverage specials. • Greets Members and their guests in a warm and friendly manner. • Informs Members and staff of specials and is knowledgeable about menu and wine list. • Ensures food is properly delivered and cleared of any unessential items from tables. • Ensures checks are presented for signature and maintains accurate member checks. • Checks out servers at the end of their shift ensuring all closing side work is complete and settlement reports are in order. • Assists with training team members. • Assists co-workers with Member service. Serving our Members is a "section-less" job. • Consistently maintains and expands food and beverage knowledge specifically as related to the Club Menus and Offerings. • Completes other duties as assigned. Qualifications • High School diploma or GED required. • Current pursuit of a degree in Hospitality Management or a related field is preferred. • Strong customer service orientation. • Good communication skills with strong organizational ability. • Must have the ability to work as a team member. Requirements Physical Requirements • Continuous standing and walking. • Frequent lifting, bending, reaching and pulling. • Occasional sitting; exposure to chemicals. • Must be able to work in an outdoor environment. Position Classification and Expected Hours of Work The assigned hours for this position vary each week, but include working on holidays and weekends. Manages and Supervises This position supervises pool servers, bartenders, host(ess), food runners, expeditors.
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
May 16, 2024
Full time
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Southern CT, New Haven County, & More! Highly Anticipated Pro Sporting Tournament is rapidly approaching, as well- inquire for more info! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 16-23 Hourly Wage PI9e2626a9fb78-3488
May 16, 2024
Full time
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Southern CT, New Haven County, & More! Highly Anticipated Pro Sporting Tournament is rapidly approaching, as well- inquire for more info! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 16-23 Hourly Wage PI9e2626a9fb78-3488
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have immediate weekly openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Hartford County & and surrounding areas! The TOP Annual Events are kicking off currently, and others, rapidly approaching- we are currently seeking dependable support this season! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 16-23 Hourly Wage PI460a52e1a9c2-3464
May 16, 2024
Full time
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have immediate weekly openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS Hartford County & and surrounding areas! The TOP Annual Events are kicking off currently, and others, rapidly approaching- we are currently seeking dependable support this season! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 16-23 Hourly Wage PI460a52e1a9c2-3464
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS New Haven County & and surrounding areas! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: Reliable Transportation is a must. ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 18-23 Hourly Wage PI1ec11cadca3e-3462
May 16, 2024
Full time
Join Our Team for Exciting Banquet Server/Food Service/Bartender Opportunities this Season! Are you a banquet server, food service, or bartender professional in search of a dynamic, flexible, and consistent opportunity!? Look no further! We have openings available for; SERVERS BARTENDERS FOOD SERVICE WORKERS New Haven County & and surrounding areas! Discover the Benefits: ? Competitive hourly wages with rates extended by shift ? Growth opportunities ? Easy-to-use app for seamless schedule tracking ? Health/Vision/Dental & Voluntary benefits available ? Quick & easy digital onboarding process ? Weekly pay with direct deposit option ️ Travel incentives for select assignments ? Team-oriented environment ? Best work opportunities in the region! Requirements: Reliable Transportation is a must. ? Must be at least 18 years old ? Consent to pre-employment screening ? W-2 employer - we will require I9 compliant ID ?️ 6+ months relevant experience in restaurant and/or banquet setting required ? TIPS Certification preferred for Bar candidates highly preferred ? Regular access to phone/email service required for communication & scheduling Don't miss out on this fantastic opportunity, Apply today & we will be in touch promptly! PM21 Powered by JazzHR Compensation details: 18-23 Hourly Wage PI1ec11cadca3e-3462
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
May 16, 2024
Full time
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Job Description Job Description Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PIc7ddd4df44d6-4812
May 16, 2024
Full time
Job Description Job Description Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PIc7ddd4df44d6-4812
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834