Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: The Joule Dallas, TX Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination-a forerunner in the renaissance of downtown Dallas. Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of events and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence. Know meeting room setups and capabilities. Know sleeping room configurations and types. Respond to Catering inquires immediately. Use the Partnership Agreement to meet client needs. Have comprehensive knowledge of all operational departments within the hotel guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Interact with outside planners, vendors for event setup. Maintain pricing integrity and propose upscale menus for clients. Manage existing accounts and follow up with client re-solicitation to capture future business. Work with other F&B managers and keep them informed of F&B issues as they arise. Manage the function diary and adjust space in order to ensure maximum potential revenue. Be visible on the floor and assist staff as needed during functions. Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.) Plan and execute holiday and special events in conjunction with the Director of Catering. Use feedback from client evaluations to improve service and quality. Participate in required M.O.D. program as scheduled. Qualifications: At least 4 years of progressive experience in a hotel or a related field or a 2year college degree and 3 or more years of related experience or a 4year college degree and at least 2 year of related experience. Must be proficient in Windows, Company approved spreadsheets and word processing. Proficiency in Delphi preferred. Flexible and long hours sometimes required. Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Salary Range: $50,000 to $57,000 Plus Sales Bonus Plan
Mar 19, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: The Joule Dallas, TX Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination-a forerunner in the renaissance of downtown Dallas. Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of events and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence. Know meeting room setups and capabilities. Know sleeping room configurations and types. Respond to Catering inquires immediately. Use the Partnership Agreement to meet client needs. Have comprehensive knowledge of all operational departments within the hotel guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Interact with outside planners, vendors for event setup. Maintain pricing integrity and propose upscale menus for clients. Manage existing accounts and follow up with client re-solicitation to capture future business. Work with other F&B managers and keep them informed of F&B issues as they arise. Manage the function diary and adjust space in order to ensure maximum potential revenue. Be visible on the floor and assist staff as needed during functions. Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.) Plan and execute holiday and special events in conjunction with the Director of Catering. Use feedback from client evaluations to improve service and quality. Participate in required M.O.D. program as scheduled. Qualifications: At least 4 years of progressive experience in a hotel or a related field or a 2year college degree and 3 or more years of related experience or a 4year college degree and at least 2 year of related experience. Must be proficient in Windows, Company approved spreadsheets and word processing. Proficiency in Delphi preferred. Flexible and long hours sometimes required. Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Salary Range: $50,000 to $57,000 Plus Sales Bonus Plan
Delaware North - Food & Beverage Kitchen Manager / Catering Supervisor As a Catering Manager at Delaware North, you'll: Oversee training, scheduling, and supervising of associates from the catering department; Monitor food and beverage orders produce daily sales and accounts receivable reports; Prepare operational reports, and keep records of purchases, requisitions, and liquor logs; Oversee all of the liquor ordering and inventory for the bar; Assist with menu pricing strategies for optimizing cost and control; Develop and maintain positive client relationships Hiring Immediately
Mar 19, 2024
Full time
Delaware North - Food & Beverage Kitchen Manager / Catering Supervisor As a Catering Manager at Delaware North, you'll: Oversee training, scheduling, and supervising of associates from the catering department; Monitor food and beverage orders produce daily sales and accounts receivable reports; Prepare operational reports, and keep records of purchases, requisitions, and liquor logs; Oversee all of the liquor ordering and inventory for the bar; Assist with menu pricing strategies for optimizing cost and control; Develop and maintain positive client relationships Hiring Immediately
Sodexo - 35 BEDFORD ST Restaurant Server / Team Member As a Catering Service Worker at Sodexo, you'll: Check Catering ordering website, to review requested customer services to be delivered; Organize each delivery timely, setting up all non-perishable items needed in advance; Distribute needed food preparation requirements to each food department in advance; Deliver requested food and beverage Hiring Immediately
Mar 19, 2024
Full time
Sodexo - 35 BEDFORD ST Restaurant Server / Team Member As a Catering Service Worker at Sodexo, you'll: Check Catering ordering website, to review requested customer services to be delivered; Organize each delivery timely, setting up all non-perishable items needed in advance; Distribute needed food preparation requirements to each food department in advance; Deliver requested food and beverage Hiring Immediately
Pay: $0 per hour - $0 per hour As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams. Essential Duties & Responsibilities Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales Leverage Sales Team to execute on sales strategies to meet financial targets Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations Basic Qualifications & Skills Associate degree in Sales, Communications, Marketing, Business or Hotel Management Minimum 5 years experience in sales, event planning, and/or catering Minimum 3 year supervisory/leadership experience in hospitality field Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful completion of Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 18, 2024
Full time
Pay: $0 per hour - $0 per hour As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams. Essential Duties & Responsibilities Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales Leverage Sales Team to execute on sales strategies to meet financial targets Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations Basic Qualifications & Skills Associate degree in Sales, Communications, Marketing, Business or Hotel Management Minimum 5 years experience in sales, event planning, and/or catering Minimum 3 year supervisory/leadership experience in hospitality field Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful completion of Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Seeking an experienced Hotel Catering Sales Manager to actively solicit, sell, plan, and oversee catering events at our hotel. This role requires a minimum 2 years of catering and wedding sales experience, specifically in a hotel setting. The successful Hotel Catering Sales Manager will utilize their expertise in hotel catering operations to achieve monthly revenue goals. You will solicit new catering business through promotional activities, networking, and cultivating relationships with clients and event planners. Excellent communication skills are essential to prepare proposals, determine client requirements, and oversee events from start to finish. Key responsibilities include: Selling and booking catering events including business meetings, weddings, and social events Building relationships with existing clients to secure repeat business Entertaining event planners and maintaining those partnerships Preparing effective proposals and finalizing event orders Overseeing client functions and ensuring satisfaction through clear communication with all departments Promoting the property and driving sales through community networking and attendance at industry events Maintaining organized records and correspondence Our ideal candidate has familiarity with hotel catering menus, profit strategies, and property management systems. A college degree and the ability to work evenings, weekends, and holidays is preferred. We offer a competitive salary with benefits in a rewarding hotel work environment. If you have a passion for the hospitality industry and providing first-class customer experiences, we encourage you to apply! We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Compensation details: 0 Yearly Salary PI2cf5775f64d5-3560
Mar 17, 2024
Full time
Seeking an experienced Hotel Catering Sales Manager to actively solicit, sell, plan, and oversee catering events at our hotel. This role requires a minimum 2 years of catering and wedding sales experience, specifically in a hotel setting. The successful Hotel Catering Sales Manager will utilize their expertise in hotel catering operations to achieve monthly revenue goals. You will solicit new catering business through promotional activities, networking, and cultivating relationships with clients and event planners. Excellent communication skills are essential to prepare proposals, determine client requirements, and oversee events from start to finish. Key responsibilities include: Selling and booking catering events including business meetings, weddings, and social events Building relationships with existing clients to secure repeat business Entertaining event planners and maintaining those partnerships Preparing effective proposals and finalizing event orders Overseeing client functions and ensuring satisfaction through clear communication with all departments Promoting the property and driving sales through community networking and attendance at industry events Maintaining organized records and correspondence Our ideal candidate has familiarity with hotel catering menus, profit strategies, and property management systems. A college degree and the ability to work evenings, weekends, and holidays is preferred. We offer a competitive salary with benefits in a rewarding hotel work environment. If you have a passion for the hospitality industry and providing first-class customer experiences, we encourage you to apply! We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Compensation details: 0 Yearly Salary PI2cf5775f64d5-3560
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Mar 17, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Mar 17, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Join our amazing Catering team! We cater many exciting events like weddings, private parties, corporate events, etc! We are expanding our Catering team to help work in our growing department. This job would entail assisting with catered events at private locations in Wayne county and surrounding areas. Primary duties include delivering food to the location, set up/tear down and serving the catered event. Caterers earn $15/hour. Transportation to and from event can be provided from the Buehler's store. Some, not all, catering jobs will require lifting up to 50lbs. This should not discourage you from applying! There are plenty of tasks that won't require such physical ability Click here to check out the GREAT benefits we offer Buehler's Fresh Foods is an employee-owned chain of 13 grocery stores located in northeast Ohio. Our employees share a genuine concern for quality and to take care of the customer. We are always "Putting People First" whether it be our customers or our employees. We are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Other details Pay Type Hourly Apply Now Ashland Buehler's Fresh Foods, 1055 Sugarbush Dr, Ashland, Ohio, United States of America
Mar 16, 2024
Full time
Join our amazing Catering team! We cater many exciting events like weddings, private parties, corporate events, etc! We are expanding our Catering team to help work in our growing department. This job would entail assisting with catered events at private locations in Wayne county and surrounding areas. Primary duties include delivering food to the location, set up/tear down and serving the catered event. Caterers earn $15/hour. Transportation to and from event can be provided from the Buehler's store. Some, not all, catering jobs will require lifting up to 50lbs. This should not discourage you from applying! There are plenty of tasks that won't require such physical ability Click here to check out the GREAT benefits we offer Buehler's Fresh Foods is an employee-owned chain of 13 grocery stores located in northeast Ohio. Our employees share a genuine concern for quality and to take care of the customer. We are always "Putting People First" whether it be our customers or our employees. We are an equal opportunity employer. You will receive consideration for employment without regard to race, color, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Other details Pay Type Hourly Apply Now Ashland Buehler's Fresh Foods, 1055 Sugarbush Dr, Ashland, Ohio, United States of America
Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Mar 15, 2024
Full time
Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Pay: $17.00 per hour At Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets. Essential Duties & Responsibilities Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Organizes and coordinates client appreciation and in-house lodge events Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Attends pre and post conference meetings as needed Handles all in-suite VIP packages and amenities as needed Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Assists Sales Team with any special projects. Basic Qualifications & Skills Associates degree in hotel/hospitality or related field or equivalent experience/education combination Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Professional communication skills both verbal and written Desired Qualifications & Traits Previous Sales Experience OPERA system experience Previous resort/hospitality experience Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 14, 2024
Full time
Pay: $17.00 per hour At Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets. Essential Duties & Responsibilities Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Organizes and coordinates client appreciation and in-house lodge events Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Attends pre and post conference meetings as needed Handles all in-suite VIP packages and amenities as needed Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Assists Sales Team with any special projects. Basic Qualifications & Skills Associates degree in hotel/hospitality or related field or equivalent experience/education combination Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Professional communication skills both verbal and written Desired Qualifications & Traits Previous Sales Experience OPERA system experience Previous resort/hospitality experience Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Tillamook County Creamery Association
Tillamook, Oregon
Restaurant and Catering Chef Come join the Tillamook Team where our philosophy is "Do Right By Every Bite." As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We're taking a stand for real food, because everyone deserves better. We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging. We believe this will make us a better consumer brand and employer. About you: What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. About us: Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other. What you will do: The Creamery Restaurant and Catering Chef is responsible for the kitchen operations of the Tillamook Creamery Visitor Center. With approximately 1 million visitors per year, the Tillamook Creamery is one of Oregon's top tourist attractions and is the focal point of the iconic Tillamook brand. As a signature experience to the Visitor Center, the Restaurant and Catering Chef is responsible for ensuring the brand is well represented through the culinary offerings of the restaurant and event catering of the Creamery. In addition, this role is charged with implementing business strategies to enable current goals that bring the brand to life through the menus offered at the Creamery in partnership with the TCCA Corporate Executive Chef. They are responsible for financial goals and oversee product ordering, inventory management, menu costing and pricing for the Creamery kitchens. The Restaurant and Catering Chef motivates and coaches her/his team to provide well-presented, delicious, and brand-elevating culinary dishes consistently to every guest as well as optimizing ticket times and ensuring an efficient back of house operation. The Restaurant and Catering Chef must ensure that Tillamook's 5 shared values are integrated into daily lives at work, fostering a culture of inclusion, creating space for each and every employee to feel a sense of belonging and can contribute to their fullest potential. Management Responsibilities include but not limited to the following: Holding employees accountable for performing their daily duties and demonstrating appropriate workplace behaviors; providing continuous feedback, coaching, and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees' performance; holding effective, regular, team meetings; demonstrating financial responsibility by protecting the employers' financial interests; and serving as role model by demonstrating professionalism, honesty, integrity, ethical behavior and living our company values. Here's a day in the life: • Direct and oversee the daily operations of the Tillamook Creamery kitchens. • Responsible for menu development and deployment (to be approved by the TCCA Corp Exec Chef). • Responsible for systems that manage inventory and purchasing supplies, cost control, and sanitation. • Work with Food Service Managers to manage the kitchen staff in the day-to-day performance of their jobs, including hiring, training, developing, and the retention of employees. • Work with Food Service Managers to supervise kitchen staff and ensure service runs smoothly. • Ensure that quality and cost standards are consistently maintained. • Ensure that quality culinary dishes are served on schedule and see that any problems that arise are rectified. • Analyze food sales to maintain food production and inventories accordingly. • Ensure that food and facilities meet all governmental regulations. • Oversee and ensure that all food is prepared to specifications in presentation and recipe. Responsible for approving all prepared food items that leave the kitchen. • Select, create, and modify menus and recipes as needed so that they remain viable. • Oversee and work on the line to support, observe, train and direct staff during service, depending on the number of staff in the kitchen. • Standardize production recipes and standards to ensure consistent quality. • Effectively develop menus - including costing, allergy guides, and training manuals, recipe cards, and prep sheets. • Utilizing financial acumen skills, maintain ownership of business results, implementing strategies as appropriate to maximize business results. Keep stakeholders informed. • Ensure goals are tracked and objectives are met. • Ensure the guest experience and culinary offerings are in alignment with brand standards. • Trains staff to provide a consistent guest experience through friendly, knowledgeable, and efficient service utilizing TCCA's Creamery guidelines. • Lead through TCCA values to provide a safe and respectful environment for employees, guests, and vendors. • Efficiently manage and utilize resources. • Exercise independent judgement and critical thinking skills regularly, bringing well-considered, data-driven recommendations to leadership. • Work collaboratively, celebrate employee wins, provide regular recognition, and encourage recognition of success by all team members. • Responsible for ensuring employees receive the necessary training to ensure quality culinary dishes are produced. • Assign food preparation and line duties to the kitchen staff. • Develop seasonal catering menus, with the TCCA Corp Executive Chef, that are brand elevating, profitable and desirable. • Train culinary teams on executing catering menus. Work with the FOH team on presentation and service of catering menus. • Create custom menus and options for VIP guests and large groups. • Oversee and ensure that food safety and Health Department satiation requirements are always maintained. • Maintain food cost and budgetary guidelines while possessing and understanding of food costing formulas and yield percentages. • Estimate food consumption and requisition or purchase food. • Ensure proper equipment operations/maintenance. • Ensure company systems (temperature logs, maintenance logs, sanitation logs) are maintained and accurate. • Accurately track and report kitchen expenses. • Build professional and respectful working relationships with other TCCA departments including but not limited to People & Culture, Finance, Site Maintenance, and other Creamery departments. • Manage and oversee the relationship with food vendors. • Confront and resolve difficult situations in a proactive, objective, professional, and solution-oriented manner. Knowledge, skills, and abilities: • 5 years kitchen restaurant experience required. • 3 years of supervisor or management experience required. • Food preparation, grill work and catering experience required. • Demonstrated ability to effectively develop menus - including costing, allergy guides, and training manuals. • Demonstrated ability to effectively prioritize and time manage. • Possess the ability to read, write, and interpret reports. • Excellent written and verbal communication skills. • Demonstrated intermediate computer literacy with knowledge of Microsoft Word, Outlook, and Excel, SharePoint, and POS systems. • Food Handlers permit required. • Manager ServeSafe certification required. • Ability to pass a Motor Vehicle Report • OLCC license required. Industry leading benefit and reward programs: We offer outstanding benefits to our employees. For more information, please visit the careers page: We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future. Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. Tillamook is an equal opportunity employer and does not discriminate on the basis of race, national origin/ ancestry status, marital status, gender, sexual orientation, protected veteran status, disability, age or any other status protected by federal, state or local law.
Mar 12, 2024
Full time
Restaurant and Catering Chef Come join the Tillamook Team where our philosophy is "Do Right By Every Bite." As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We're taking a stand for real food, because everyone deserves better. We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging. We believe this will make us a better consumer brand and employer. About you: What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. About us: Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other. What you will do: The Creamery Restaurant and Catering Chef is responsible for the kitchen operations of the Tillamook Creamery Visitor Center. With approximately 1 million visitors per year, the Tillamook Creamery is one of Oregon's top tourist attractions and is the focal point of the iconic Tillamook brand. As a signature experience to the Visitor Center, the Restaurant and Catering Chef is responsible for ensuring the brand is well represented through the culinary offerings of the restaurant and event catering of the Creamery. In addition, this role is charged with implementing business strategies to enable current goals that bring the brand to life through the menus offered at the Creamery in partnership with the TCCA Corporate Executive Chef. They are responsible for financial goals and oversee product ordering, inventory management, menu costing and pricing for the Creamery kitchens. The Restaurant and Catering Chef motivates and coaches her/his team to provide well-presented, delicious, and brand-elevating culinary dishes consistently to every guest as well as optimizing ticket times and ensuring an efficient back of house operation. The Restaurant and Catering Chef must ensure that Tillamook's 5 shared values are integrated into daily lives at work, fostering a culture of inclusion, creating space for each and every employee to feel a sense of belonging and can contribute to their fullest potential. Management Responsibilities include but not limited to the following: Holding employees accountable for performing their daily duties and demonstrating appropriate workplace behaviors; providing continuous feedback, coaching, and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees' performance; holding effective, regular, team meetings; demonstrating financial responsibility by protecting the employers' financial interests; and serving as role model by demonstrating professionalism, honesty, integrity, ethical behavior and living our company values. Here's a day in the life: • Direct and oversee the daily operations of the Tillamook Creamery kitchens. • Responsible for menu development and deployment (to be approved by the TCCA Corp Exec Chef). • Responsible for systems that manage inventory and purchasing supplies, cost control, and sanitation. • Work with Food Service Managers to manage the kitchen staff in the day-to-day performance of their jobs, including hiring, training, developing, and the retention of employees. • Work with Food Service Managers to supervise kitchen staff and ensure service runs smoothly. • Ensure that quality and cost standards are consistently maintained. • Ensure that quality culinary dishes are served on schedule and see that any problems that arise are rectified. • Analyze food sales to maintain food production and inventories accordingly. • Ensure that food and facilities meet all governmental regulations. • Oversee and ensure that all food is prepared to specifications in presentation and recipe. Responsible for approving all prepared food items that leave the kitchen. • Select, create, and modify menus and recipes as needed so that they remain viable. • Oversee and work on the line to support, observe, train and direct staff during service, depending on the number of staff in the kitchen. • Standardize production recipes and standards to ensure consistent quality. • Effectively develop menus - including costing, allergy guides, and training manuals, recipe cards, and prep sheets. • Utilizing financial acumen skills, maintain ownership of business results, implementing strategies as appropriate to maximize business results. Keep stakeholders informed. • Ensure goals are tracked and objectives are met. • Ensure the guest experience and culinary offerings are in alignment with brand standards. • Trains staff to provide a consistent guest experience through friendly, knowledgeable, and efficient service utilizing TCCA's Creamery guidelines. • Lead through TCCA values to provide a safe and respectful environment for employees, guests, and vendors. • Efficiently manage and utilize resources. • Exercise independent judgement and critical thinking skills regularly, bringing well-considered, data-driven recommendations to leadership. • Work collaboratively, celebrate employee wins, provide regular recognition, and encourage recognition of success by all team members. • Responsible for ensuring employees receive the necessary training to ensure quality culinary dishes are produced. • Assign food preparation and line duties to the kitchen staff. • Develop seasonal catering menus, with the TCCA Corp Executive Chef, that are brand elevating, profitable and desirable. • Train culinary teams on executing catering menus. Work with the FOH team on presentation and service of catering menus. • Create custom menus and options for VIP guests and large groups. • Oversee and ensure that food safety and Health Department satiation requirements are always maintained. • Maintain food cost and budgetary guidelines while possessing and understanding of food costing formulas and yield percentages. • Estimate food consumption and requisition or purchase food. • Ensure proper equipment operations/maintenance. • Ensure company systems (temperature logs, maintenance logs, sanitation logs) are maintained and accurate. • Accurately track and report kitchen expenses. • Build professional and respectful working relationships with other TCCA departments including but not limited to People & Culture, Finance, Site Maintenance, and other Creamery departments. • Manage and oversee the relationship with food vendors. • Confront and resolve difficult situations in a proactive, objective, professional, and solution-oriented manner. Knowledge, skills, and abilities: • 5 years kitchen restaurant experience required. • 3 years of supervisor or management experience required. • Food preparation, grill work and catering experience required. • Demonstrated ability to effectively develop menus - including costing, allergy guides, and training manuals. • Demonstrated ability to effectively prioritize and time manage. • Possess the ability to read, write, and interpret reports. • Excellent written and verbal communication skills. • Demonstrated intermediate computer literacy with knowledge of Microsoft Word, Outlook, and Excel, SharePoint, and POS systems. • Food Handlers permit required. • Manager ServeSafe certification required. • Ability to pass a Motor Vehicle Report • OLCC license required. Industry leading benefit and reward programs: We offer outstanding benefits to our employees. For more information, please visit the careers page: We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future. Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. Tillamook is an equal opportunity employer and does not discriminate on the basis of race, national origin/ ancestry status, marital status, gender, sexual orientation, protected veteran status, disability, age or any other status protected by federal, state or local law.
Essential Duties and Responsibilities: Ensures assigned locations are 100% ready to satisfy the business needs for each operating day Prepares food for all catered and special events. Involves planning, setting, and assisting throughout the events. Ensures assigned event spaces are ready for service prior to guest arrival Train Sup 1s and Team Members on all Six Flags policies including proper food equipment, equipment use, standard operating procedures, mobile order sales and all register functions. Completes daily inventory orders by requested time Ensures Inventory is accurate during Inventory counts Transports, Prepares, Cooks, Assembles and Serves various food items as needed while following all D.A. regulations regarding food preparation Maintains a safe, sanitary, organized and clean work environment while following all local Health Department guidelines Ensures the integrity of opening and closing tasks in- all food and beverage locations are to or above standards Provides great guest experience by being Friendly, Clean, Fast and Safe Listens and reacts to Guest and Team Member Feedback Encourages upselling Drink Bottles to every Guest by leading by example Reports to work as scheduled by complying with the companies attendance policies Ensures all staff is adhering to Six Flags Meal and Break Policies Coaches, Counsels, issues Corrective Action and Evaluates Team Members as Necessary Performs other tasks that may be assigned by management as business dictates Skills and Qualifications: Minimum 18+ Outgoing, professional, and friendly demeanor Demonstrate good communication and decision making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2024 to August 2024
Mar 06, 2024
Full time
Essential Duties and Responsibilities: Ensures assigned locations are 100% ready to satisfy the business needs for each operating day Prepares food for all catered and special events. Involves planning, setting, and assisting throughout the events. Ensures assigned event spaces are ready for service prior to guest arrival Train Sup 1s and Team Members on all Six Flags policies including proper food equipment, equipment use, standard operating procedures, mobile order sales and all register functions. Completes daily inventory orders by requested time Ensures Inventory is accurate during Inventory counts Transports, Prepares, Cooks, Assembles and Serves various food items as needed while following all D.A. regulations regarding food preparation Maintains a safe, sanitary, organized and clean work environment while following all local Health Department guidelines Ensures the integrity of opening and closing tasks in- all food and beverage locations are to or above standards Provides great guest experience by being Friendly, Clean, Fast and Safe Listens and reacts to Guest and Team Member Feedback Encourages upselling Drink Bottles to every Guest by leading by example Reports to work as scheduled by complying with the companies attendance policies Ensures all staff is adhering to Six Flags Meal and Break Policies Coaches, Counsels, issues Corrective Action and Evaluates Team Members as Necessary Performs other tasks that may be assigned by management as business dictates Skills and Qualifications: Minimum 18+ Outgoing, professional, and friendly demeanor Demonstrate good communication and decision making skills Ability to train, multi task, work well with others and follow directions Ability to work, stand and walk for up to 6 hours at a time in all weather conditions Available to work flexible hours including nights, weekends, and holidays Complete employment between the end of April 2024 to August 2024
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Mar 06, 2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Description The Maintenance Worker is responsible for performing a variety of work including the maintenance and repair of buildings and grounds in assigned area(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities ? Maintains a friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. ? Adaptable to customer needs. ? Repairs various fixtures and hardware such as on commercial refrigerators, ice makers, doors, minor appliances, office equipment, etc. ? Inspects assigned area on a routine basis and performs maintenance as needed to keep facility in functioning and serviceable condition. ? Completes daily, weekly, or monthly checklists of pre-scheduled building and equipment maintenance procedures. ? Reports on any major maintenance need and recommends corrective action as appropriate. ? Demonstrates efficient and safe use of equipment and tools. ? Demonstrates commitment to professional growth and competence by adherence to component and departmental training commitments. ? Adheres to Aramark safety policies and procedures. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Previous maintenance experience preferred ? Ability to follow basic safety procedures and precautions due to physical risks ? Demonstrates interpersonal and communication skills, both written and verbal ? Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 05, 2024
Full time
Job Description The Maintenance Worker is responsible for performing a variety of work including the maintenance and repair of buildings and grounds in assigned area(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities ? Maintains a friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. ? Adaptable to customer needs. ? Repairs various fixtures and hardware such as on commercial refrigerators, ice makers, doors, minor appliances, office equipment, etc. ? Inspects assigned area on a routine basis and performs maintenance as needed to keep facility in functioning and serviceable condition. ? Completes daily, weekly, or monthly checklists of pre-scheduled building and equipment maintenance procedures. ? Reports on any major maintenance need and recommends corrective action as appropriate. ? Demonstrates efficient and safe use of equipment and tools. ? Demonstrates commitment to professional growth and competence by adherence to component and departmental training commitments. ? Adheres to Aramark safety policies and procedures. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Previous maintenance experience preferred ? Ability to follow basic safety procedures and precautions due to physical risks ? Demonstrates interpersonal and communication skills, both written and verbal ? Must be available to work flexible hours including evenings and weekends This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Mar 04, 2024
Full time
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Mar 04, 2024
Full time
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Mar 03, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Summary:
The Personal Flight Concierge is the single point of contact to aircraft owners, business partners and Jet Card clientele. The position is responsible for the care and comfort of clients, providing a unique, attentive, and luxurious client experience tailored to individual preference. The Personal Flight Concierge showings detailed attention and anticipatory gestures in all correspondence and arrangements to each request, trip and experience that Jet Linx has in its service offerings.
Duties & Responsibilities:
Responsible for owning the customer relationship / experience to include quoting, trip logistics, communication and in person experiences at departure and arrival base.
Work with the Central Concierge team on getting quotes, itineraries, & services prepared to provide to the Clients.
Manage, update, and maintain all client and owner accounts, preferences, expectations, utilizing company systems.
Respond to inquiries and requests from clients and owners providing a unique, luxurious experience in accordance with Jet Linx service standards while building rapport and anticipating needs and preferences.
Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx service standards.
Coordinate with Flight Operation Departments to ensure service standards are met and/or exceeded and identify any potential issues.
Maintain standard aircraft stock, lobby amenities and office supply inventory in accordance with Jet Linx service standards.
Provide / serve customers food and drinks while at primary base of operation. Offer information for local attractions, restaurants, and events both locally and in the areas of travel.
Schedule trips for Aircraft Owners. Arrange and confirm trip itineraries for approval as well as arrange all trip logistics such as catering, ground transportation, etc. for Aircraft Owners.
Proactively communicate, document, and resolve complaints, escalating to management as necessary.
Conduct a pre- and post-flight calls to ensure complete satisfaction of clients and owners.
Engage with current and inactive flyers to promote and sell/upsell services or partnerships.
Operate client and owner vehicles cautiously around property including around aircraft/ground equipment as needed.
Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
Other duties as assigned
Knowledge, Skills & Abilities:
Ability to understand and tailor all actions in accordance with defined Jet Linx service standards
Establish and maintain effective relationships with clients
Ability to work flexible, non-standard hours including nights, weekends, and holidays
Proficient with Microsoft Office Suite
Ability to work both independently and as part of team
Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
Ability to maintain the confidentiality of sensitive information
Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service
Ability to multi-task and complete work within assigned timelines under minimal supervision
Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations
Operate office equipment as needed
Education and Work Experience:
Associate Degree or equivalent from 2-year college or hospitality program preferred
2 years of professional customer service experience required
Aviation industry experience or interest preferred
Physical Requirements:
Majority of work is completed in a normal office work environment
Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions
Must be able to move up to 25 pounds on an infrequent basis
Documentation Requirements:
Ability to obtain a U.S. driver's license
Proof of eligibility to work in the US
Mar 14, 2024
Full time
Summary:
The Personal Flight Concierge is the single point of contact to aircraft owners, business partners and Jet Card clientele. The position is responsible for the care and comfort of clients, providing a unique, attentive, and luxurious client experience tailored to individual preference. The Personal Flight Concierge showings detailed attention and anticipatory gestures in all correspondence and arrangements to each request, trip and experience that Jet Linx has in its service offerings.
Duties & Responsibilities:
Responsible for owning the customer relationship / experience to include quoting, trip logistics, communication and in person experiences at departure and arrival base.
Work with the Central Concierge team on getting quotes, itineraries, & services prepared to provide to the Clients.
Manage, update, and maintain all client and owner accounts, preferences, expectations, utilizing company systems.
Respond to inquiries and requests from clients and owners providing a unique, luxurious experience in accordance with Jet Linx service standards while building rapport and anticipating needs and preferences.
Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx service standards.
Coordinate with Flight Operation Departments to ensure service standards are met and/or exceeded and identify any potential issues.
Maintain standard aircraft stock, lobby amenities and office supply inventory in accordance with Jet Linx service standards.
Provide / serve customers food and drinks while at primary base of operation. Offer information for local attractions, restaurants, and events both locally and in the areas of travel.
Schedule trips for Aircraft Owners. Arrange and confirm trip itineraries for approval as well as arrange all trip logistics such as catering, ground transportation, etc. for Aircraft Owners.
Proactively communicate, document, and resolve complaints, escalating to management as necessary.
Conduct a pre- and post-flight calls to ensure complete satisfaction of clients and owners.
Engage with current and inactive flyers to promote and sell/upsell services or partnerships.
Operate client and owner vehicles cautiously around property including around aircraft/ground equipment as needed.
Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
Other duties as assigned
Knowledge, Skills & Abilities:
Ability to understand and tailor all actions in accordance with defined Jet Linx service standards
Establish and maintain effective relationships with clients
Ability to work flexible, non-standard hours including nights, weekends, and holidays
Proficient with Microsoft Office Suite
Ability to work both independently and as part of team
Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers
Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
Ability to maintain the confidentiality of sensitive information
Self-motivated and willingness to take initiative utilizing client information for problem resolution and improvements to service
Ability to multi-task and complete work within assigned timelines under minimal supervision
Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations
Operate office equipment as needed
Education and Work Experience:
Associate Degree or equivalent from 2-year college or hospitality program preferred
2 years of professional customer service experience required
Aviation industry experience or interest preferred
Physical Requirements:
Majority of work is completed in a normal office work environment
Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions
Must be able to move up to 25 pounds on an infrequent basis
Documentation Requirements:
Ability to obtain a U.S. driver's license
Proof of eligibility to work in the US
Market of Choice is now hiring full-time production workers to join our Central Kitchen! Entry-level hourly production teammate positions start at $15/hr and go up to $18/hr depending on experience, with excellent opportunity for growth into leadership and highly-skilled positions. Production Workers fill store orders by supplying our various locations with soups, salads, marinades, sauces, spice kits, charcuterie, and more! Applicants should be able to follow standard recipes and procedures, as well as food safety programs. Previous work experience is preferred but is not required - we provide on-site training! DESCRIPTION Market of Choice is a growing, local company with excellent benefits and opportunity for growth. Our company offers a benefits package that includes health, dental, and vision insurance, competitive wages and a matching 401(k) retirement plan. DUTIES We are looking for a friendly team player to join our crew! This is a unique opportunity to be part of a tight-knit team atmosphere that is creative, fast-paced and fueled by our passion for quality and our commitment to exceptional food. As a Production Worker, you will report to the Catering Manager and some of your responsibilities will include: DUTIES Consulting with your team lead on a daily basis to ensure that the timing of orders and production schedules are coordinated Production of sandwiches, salads, soup, and dips for the hot and cold cases Correctly packaging and labeling products in time for delivery Assisting with ordering and maintaining the inventory of fresh, frozen, and sundry products for use in the department Training new kitchen workers and assistants Controlling for quality of product and potential allergens Maintain positive relations with customers, vendors, and employees Maintain Health and Safety sanitation requirements Have a current Food Handler's Card (or be willing to obtain one prior to employment) QUALIFICATIONS Applicants should be available to work any shift including weekends. The ideal candidate will be at least 18 years of age. COMMITMENT TO DIVERSITY A diverse community and workplace benefits us all. Market of Choice is committed to recruiting, hiring and promoting qualified applicants as well as giving people of all backgrounds an opportunity to work and contribute to our company and community. We uphold our tradition of valuing our employees by providing equal opportunities to all applicants.
Mar 19, 2024
Full time
Market of Choice is now hiring full-time production workers to join our Central Kitchen! Entry-level hourly production teammate positions start at $15/hr and go up to $18/hr depending on experience, with excellent opportunity for growth into leadership and highly-skilled positions. Production Workers fill store orders by supplying our various locations with soups, salads, marinades, sauces, spice kits, charcuterie, and more! Applicants should be able to follow standard recipes and procedures, as well as food safety programs. Previous work experience is preferred but is not required - we provide on-site training! DESCRIPTION Market of Choice is a growing, local company with excellent benefits and opportunity for growth. Our company offers a benefits package that includes health, dental, and vision insurance, competitive wages and a matching 401(k) retirement plan. DUTIES We are looking for a friendly team player to join our crew! This is a unique opportunity to be part of a tight-knit team atmosphere that is creative, fast-paced and fueled by our passion for quality and our commitment to exceptional food. As a Production Worker, you will report to the Catering Manager and some of your responsibilities will include: DUTIES Consulting with your team lead on a daily basis to ensure that the timing of orders and production schedules are coordinated Production of sandwiches, salads, soup, and dips for the hot and cold cases Correctly packaging and labeling products in time for delivery Assisting with ordering and maintaining the inventory of fresh, frozen, and sundry products for use in the department Training new kitchen workers and assistants Controlling for quality of product and potential allergens Maintain positive relations with customers, vendors, and employees Maintain Health and Safety sanitation requirements Have a current Food Handler's Card (or be willing to obtain one prior to employment) QUALIFICATIONS Applicants should be available to work any shift including weekends. The ideal candidate will be at least 18 years of age. COMMITMENT TO DIVERSITY A diverse community and workplace benefits us all. Market of Choice is committed to recruiting, hiring and promoting qualified applicants as well as giving people of all backgrounds an opportunity to work and contribute to our company and community. We uphold our tradition of valuing our employees by providing equal opportunities to all applicants.
Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospitality related roles. This job will require you to travel locally based on the assignment(s). The frequency of travel per week can vary and in some markets, travel can be done by mass transit. Canon will reimburse you for any work related mileage you drive between these sites. Responsibilities Real Career Opportunities: Are you looking for a job with a "built-in" career path to more great opportunities? Desire for Change: Do you offer a variety of skills and expertise, but want to work in a variety of departments and/or roles before you set a new career path? Pay/Benefits: Are you presently employed in an admin/office or service related role and looking to transition to a large, stable company with competitive pay & benefits? Excellent Schedule: Do you need to work during regular business hours and have your weekends free? If you've answeredYESto these questions, submit your application today for an exciting opportunity toCome Join Our Team! Canon offers rewarding career opportunities within a culture built on innovation, stability and brand strength! KEY RESPONSIBILITIES As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospitality related roles. This job will require you to travel locally based on the assignment(s). The frequency of travel per week can vary and in some markets, travel can be done by mass transit. Canon will reimburse you for any work related mileage you drive between these sites. FIELD SUPPORT TEAM ASSIGNMENTS Reception/Concierges: Answer phones, sign for packages, coordinate meetings, greet and check-in/out visitors, perform general office/admin functions. Mail Clerk: Sort/Pick-up/Drop-off mail, package items/weigh/label, track packages, manage inbound/outbound faxes/scans, photo copies. Hospitality Clerk: Set up/take down meeting rooms, manage office/kitchen supplies, beverage service, light catering. Office Services Representative: Office Clerk "Generalist." Perform a variety of general office/admin and customer service functions. Print Services Associate: "Copy/Print Operator" role. High volume document print/scanning/binding. Facilities Associate: Setup/take down meeting rooms/offices/work spaces. Some hospitality duties, but mainly a "hands-on" role that involves executing service work for events/meetings. Qualifications 12 to 18 months of any general office to high end customer service environments Must enjoy working with diverse groups of people Excellent verbal and written communication skills is required Must be able to multi-task, work in change driven environments and have excellent punctuality Valid Driver's license and CLEAN driving record is required for select markets Working knowledge of PC or MAC platforms, MS Office work expertise is required for data entry roles High school Diploma or equivalent. Any advanced education and/or certified training is a plus SHIFTS Shifts are typically Monday-Friday either: 7am-4pm, 8am-5pm, 9am-6pm. Team Member must be open based on need WHAT WE OFFER Competitive pay & benefits! An opportunity to work in highly professional and exciting company environments! Medical, Dental, Vision, 401K with a competitive company match Training and development programs that prepare employees to advance from within Wellness Programs, Canon Employee Purchase Programs (Discounts on Merchandise) Excellent Paid Time Off & Holiday Policy Program Job LocationsUS-MI-DETROIT Posted Date3 weeks ago(2/28/2024 3:15 PM) Requisition ID 4 of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time
Mar 19, 2024
Full time
Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospitality related roles. This job will require you to travel locally based on the assignment(s). The frequency of travel per week can vary and in some markets, travel can be done by mass transit. Canon will reimburse you for any work related mileage you drive between these sites. Responsibilities Real Career Opportunities: Are you looking for a job with a "built-in" career path to more great opportunities? Desire for Change: Do you offer a variety of skills and expertise, but want to work in a variety of departments and/or roles before you set a new career path? Pay/Benefits: Are you presently employed in an admin/office or service related role and looking to transition to a large, stable company with competitive pay & benefits? Excellent Schedule: Do you need to work during regular business hours and have your weekends free? If you've answeredYESto these questions, submit your application today for an exciting opportunity toCome Join Our Team! Canon offers rewarding career opportunities within a culture built on innovation, stability and brand strength! KEY RESPONSIBILITIES As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospitality related roles. This job will require you to travel locally based on the assignment(s). The frequency of travel per week can vary and in some markets, travel can be done by mass transit. Canon will reimburse you for any work related mileage you drive between these sites. FIELD SUPPORT TEAM ASSIGNMENTS Reception/Concierges: Answer phones, sign for packages, coordinate meetings, greet and check-in/out visitors, perform general office/admin functions. Mail Clerk: Sort/Pick-up/Drop-off mail, package items/weigh/label, track packages, manage inbound/outbound faxes/scans, photo copies. Hospitality Clerk: Set up/take down meeting rooms, manage office/kitchen supplies, beverage service, light catering. Office Services Representative: Office Clerk "Generalist." Perform a variety of general office/admin and customer service functions. Print Services Associate: "Copy/Print Operator" role. High volume document print/scanning/binding. Facilities Associate: Setup/take down meeting rooms/offices/work spaces. Some hospitality duties, but mainly a "hands-on" role that involves executing service work for events/meetings. Qualifications 12 to 18 months of any general office to high end customer service environments Must enjoy working with diverse groups of people Excellent verbal and written communication skills is required Must be able to multi-task, work in change driven environments and have excellent punctuality Valid Driver's license and CLEAN driving record is required for select markets Working knowledge of PC or MAC platforms, MS Office work expertise is required for data entry roles High school Diploma or equivalent. Any advanced education and/or certified training is a plus SHIFTS Shifts are typically Monday-Friday either: 7am-4pm, 8am-5pm, 9am-6pm. Team Member must be open based on need WHAT WE OFFER Competitive pay & benefits! An opportunity to work in highly professional and exciting company environments! Medical, Dental, Vision, 401K with a competitive company match Training and development programs that prepare employees to advance from within Wellness Programs, Canon Employee Purchase Programs (Discounts on Merchandise) Excellent Paid Time Off & Holiday Policy Program Job LocationsUS-MI-DETROIT Posted Date3 weeks ago(2/28/2024 3:15 PM) Requisition ID 4 of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time