Pollo Regio is seeking for Assistant Managers for our Fort Worth restaurant locations. This position requires customer-focused individuals with previous restaurant experience, and a desire to succeed and grow with the company. Join our team and set your path to top your career in the restaurant industry! Your responsibilities as a Pollo Regio Assistant Manager will be; Assist the Restaurant General Manager Customer-focused Deliver superior guest services and ensure absolute customer satisfaction Respond efficiently to customer complaints Enforce and offer the best quality of products possible Organize and supervise shifts Monitor compliance with sanitation and safety rules and regulations Maintain facility cleanliness Successfully promote and publicize the brand Nurture a positive working environment and lead by example Responsible for contributing to the corporate strategic growth plan Monitor operations and initiate corrective actions Requirements Minimum one to two years of Operations experience Loves to work in a team A good attitude to coach and motivate team members always Ability to work and learn in a fast-paced environment Possess good communication skills Food Safety Certification Benefits Attractive pay package (up to $48,000) Medical, Dental, Vision and Life Insurance 401(K) with a company match Quarterly Bonus/ Incentive program Vacation Days, Floating Holidays Thanksgiving and Christmas Day Vacation Employee food discount at stores
May 01, 2024
Full time
Pollo Regio is seeking for Assistant Managers for our Fort Worth restaurant locations. This position requires customer-focused individuals with previous restaurant experience, and a desire to succeed and grow with the company. Join our team and set your path to top your career in the restaurant industry! Your responsibilities as a Pollo Regio Assistant Manager will be; Assist the Restaurant General Manager Customer-focused Deliver superior guest services and ensure absolute customer satisfaction Respond efficiently to customer complaints Enforce and offer the best quality of products possible Organize and supervise shifts Monitor compliance with sanitation and safety rules and regulations Maintain facility cleanliness Successfully promote and publicize the brand Nurture a positive working environment and lead by example Responsible for contributing to the corporate strategic growth plan Monitor operations and initiate corrective actions Requirements Minimum one to two years of Operations experience Loves to work in a team A good attitude to coach and motivate team members always Ability to work and learn in a fast-paced environment Possess good communication skills Food Safety Certification Benefits Attractive pay package (up to $48,000) Medical, Dental, Vision and Life Insurance 401(K) with a company match Quarterly Bonus/ Incentive program Vacation Days, Floating Holidays Thanksgiving and Christmas Day Vacation Employee food discount at stores
Pollo Regio is seeking for Restaurant General Manager for our Fort Worth locations. This position requires customer-focused individuals with previous restaurant experience, and a desire to succeed and grow with the company. Join our team and set your path to top your career in the restaurant industry! Your responsibilities as a Pollo Regio Manager will include - Coordinate the entire restaurant operation Deliver superior guest services and ensure absolute customer satisfaction Enforce and offer the best quality of products possible Appraise personnel's performance and provide feedback to keep them upbeat and productive Estimate consumption, forecast requirements and maintain inventory Monitor compliance with sanitation and safety rules and regulations Control costs and minimize waste Monitor operations and initiate corrective actions Requirements Minimum one to two years of Operations experience Loves to work in a team A good attitude to coach and motivate team members always Ability to work and learn in a fast-paced environment Possess good communication skills Food Safety Certification Benefits Attractive salary package (Up to $70K with possible bonuses already included) Medical, Dental, Vision and Life Insurance 401(K) with a company match Quarterly Bonus/ Incentive program Opportunities for Career Development and Growth Vacation Days, Floating Holidays Thanksgiving and Christmas Day Vacation Employee food discount at stores
May 01, 2024
Full time
Pollo Regio is seeking for Restaurant General Manager for our Fort Worth locations. This position requires customer-focused individuals with previous restaurant experience, and a desire to succeed and grow with the company. Join our team and set your path to top your career in the restaurant industry! Your responsibilities as a Pollo Regio Manager will include - Coordinate the entire restaurant operation Deliver superior guest services and ensure absolute customer satisfaction Enforce and offer the best quality of products possible Appraise personnel's performance and provide feedback to keep them upbeat and productive Estimate consumption, forecast requirements and maintain inventory Monitor compliance with sanitation and safety rules and regulations Control costs and minimize waste Monitor operations and initiate corrective actions Requirements Minimum one to two years of Operations experience Loves to work in a team A good attitude to coach and motivate team members always Ability to work and learn in a fast-paced environment Possess good communication skills Food Safety Certification Benefits Attractive salary package (Up to $70K with possible bonuses already included) Medical, Dental, Vision and Life Insurance 401(K) with a company match Quarterly Bonus/ Incentive program Opportunities for Career Development and Growth Vacation Days, Floating Holidays Thanksgiving and Christmas Day Vacation Employee food discount at stores
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Kitchen, Food Service, Hospitality
Job Description Job Description RESTAURANT MANAGER JOB DESCRIPTION Reports to: General Manager Location: Restaurant FLSA Status: Non-Exempt Compensation Range $23.00-$25.00 per hour ABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager's partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams. Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and Kitchen Manager ( KM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, Catering Office, and Home Office Teams. CORE RESPONSIBILITIES Is Happy To Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values. Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Restaurant Manager does this by demonstrating respect and loyalty to the entire team every shift. Understands his/her role as a partner and team player with Managers, Kitchen and Front of the House Team Members, working together to achieve common goals. Partners with the General Manager and other Managers in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service. The Restaurant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers. Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community. Partners with GM, AGM, and in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards. The Restaurant Manager understands all catering services and systems, coordinates successful Stonefire catering events. Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed. Oversees keeping the restaurant in clean, comfortable, and inviting state. Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards. Partners with all managers and team members to guarantee all food and products are consistently prepared and served according to our recipes, portioning, and serving standards. Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KM's to get back on track as soon as possible. Attends all scheduled team meetings. They are a partner to the GM and AGM in regard to preparing schedules, and conducting Weekly Manager and KM Meetings. Performs other related duties as assigned by the General Manager or Assistant General Manager. BUILDING SUCCESSFUL RELATIONSHIPS Exemplary Role model of being a leader in Stonefire Business Partnerships at all levels of organization. Implements Stonefire brand's strategy and initiatives, and focuses on building long-term, value-based team member, guest, and vendor relationships and loyalty. Executes high level guest service to drive satisfaction and engagement, by assisting all guests and monitoring their satisfaction and experiences. LEADERSHIP & CULTURE Is Happy To Serve and leads through humble service. In partnership with the General Manager and Assistant General Manager, manages restaurant team consisting of Kitchen and FOH Team Members, and Caterers. Coach and champion for restaurant team in all aspects of revenue strategies, guest satisfaction, and team member engagement. Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations; champions the Culture and Values of the Company. Partners with People & Culture (HR) Department to attract, develop and retain the right people in order to support the strategic priorities of Stonefire Grill and the market place. Coaches, trains, and mentors team members; utilizes creative training tools for business development, loyalty, and upselling. Demonstrates integrity and commitment in the work environment to the Company's Mission, Vision and Values; Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations. Effectively operates independently with minimal direction; demonstrates exceptional problem-solving ability and leadership. ABOUT YOU 2+ years in a high-volume role. Fast Casual Restaurant and catering experience preferred but not required. Passionate, fun, positive and results-oriented. Focused, attentive and available to team members and guests if and when issues arise. Open to coaching and development, values that are critical to the Company and its success. Strong organizational leadership and exceptional communication skills. Entrepreneurial and driven by accomplishment. Lover of people, food and service, and the magic that exists in their confluence. OUR VALUES We lead through service. We care for each other and value our relationships. We care for our guests and community. We treat everyone with equal dignity and respect. We are committed to excellence and have integrity in all that we do. We have FUN while we work. We are a team driven by loyalty and mutual support. We are committed to the ongoing development of each other. We empower through praise and accountability. We are Happy To Serve Compensation details: 22.5-25 Hourly Wage PI9ccb-5845
May 10, 2024
Full time
Job Description Job Description RESTAURANT MANAGER JOB DESCRIPTION Reports to: General Manager Location: Restaurant FLSA Status: Non-Exempt Compensation Range $23.00-$25.00 per hour ABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager's partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams. Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and Kitchen Manager ( KM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, Catering Office, and Home Office Teams. CORE RESPONSIBILITIES Is Happy To Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values. Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Restaurant Manager does this by demonstrating respect and loyalty to the entire team every shift. Understands his/her role as a partner and team player with Managers, Kitchen and Front of the House Team Members, working together to achieve common goals. Partners with the General Manager and other Managers in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service. The Restaurant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers. Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community. Partners with GM, AGM, and in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards. The Restaurant Manager understands all catering services and systems, coordinates successful Stonefire catering events. Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed. Oversees keeping the restaurant in clean, comfortable, and inviting state. Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards. Partners with all managers and team members to guarantee all food and products are consistently prepared and served according to our recipes, portioning, and serving standards. Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KM's to get back on track as soon as possible. Attends all scheduled team meetings. They are a partner to the GM and AGM in regard to preparing schedules, and conducting Weekly Manager and KM Meetings. Performs other related duties as assigned by the General Manager or Assistant General Manager. BUILDING SUCCESSFUL RELATIONSHIPS Exemplary Role model of being a leader in Stonefire Business Partnerships at all levels of organization. Implements Stonefire brand's strategy and initiatives, and focuses on building long-term, value-based team member, guest, and vendor relationships and loyalty. Executes high level guest service to drive satisfaction and engagement, by assisting all guests and monitoring their satisfaction and experiences. LEADERSHIP & CULTURE Is Happy To Serve and leads through humble service. In partnership with the General Manager and Assistant General Manager, manages restaurant team consisting of Kitchen and FOH Team Members, and Caterers. Coach and champion for restaurant team in all aspects of revenue strategies, guest satisfaction, and team member engagement. Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations; champions the Culture and Values of the Company. Partners with People & Culture (HR) Department to attract, develop and retain the right people in order to support the strategic priorities of Stonefire Grill and the market place. Coaches, trains, and mentors team members; utilizes creative training tools for business development, loyalty, and upselling. Demonstrates integrity and commitment in the work environment to the Company's Mission, Vision and Values; Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations. Effectively operates independently with minimal direction; demonstrates exceptional problem-solving ability and leadership. ABOUT YOU 2+ years in a high-volume role. Fast Casual Restaurant and catering experience preferred but not required. Passionate, fun, positive and results-oriented. Focused, attentive and available to team members and guests if and when issues arise. Open to coaching and development, values that are critical to the Company and its success. Strong organizational leadership and exceptional communication skills. Entrepreneurial and driven by accomplishment. Lover of people, food and service, and the magic that exists in their confluence. OUR VALUES We lead through service. We care for each other and value our relationships. We care for our guests and community. We treat everyone with equal dignity and respect. We are committed to excellence and have integrity in all that we do. We have FUN while we work. We are a team driven by loyalty and mutual support. We are committed to the ongoing development of each other. We empower through praise and accountability. We are Happy To Serve Compensation details: 22.5-25 Hourly Wage PI9ccb-5845
RESTAURANT MANAGER JOB DESCRIPTION Reports to: General Manager Location: Restaurant FLSA Status: Non-Exempt Compensation Range $23.00-$25.00 per hour ABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager's partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams. Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and Kitchen Manager ( KM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, Catering Office, and Home Office Teams. CORE RESPONSIBILITIES Is Happy To Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values. Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Restaurant Manager does this by demonstrating respect and loyalty to the entire team every shift. Understands his/her role as a partner and team player with Managers, Kitchen and Front of the House Team Members, working together to achieve common goals. Partners with the General Manager and other Managers in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service. The Restaurant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers. Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community. Partners with GM, AGM, and in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards. The Restaurant Manager understands all catering services and systems, coordinates successful Stonefire catering events. Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed. Oversees keeping the restaurant in clean, comfortable, and inviting state. Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards. Partners with all managers and team members to guarantee all food and products are consistently prepared and served according to our recipes, portioning, and serving standards. Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KM's to get back on track as soon as possible. Attends all scheduled team meetings. They are a partner to the GM and AGM in regard to preparing schedules, and conducting Weekly Manager and KM Meetings. Performs other related duties as assigned by the General Manager or Assistant General Manager. BUILDING SUCCESSFUL RELATIONSHIPS Exemplary Role model of being a leader in Stonefire Business Partnerships at all levels of organization. Implements Stonefire brand's strategy and initiatives, and focuses on building long-term, value-based team member, guest, and vendor relationships and loyalty. Executes high level guest service to drive satisfaction and engagement, by assisting all guests and monitoring their satisfaction and experiences. LEADERSHIP & CULTURE Is Happy To Serve and leads through humble service. In partnership with the General Manager and Assistant General Manager, manages restaurant team consisting of Kitchen and FOH Team Members, and Caterers. Coach and champion for restaurant team in all aspects of revenue strategies, guest satisfaction, and team member engagement. Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations; champions the Culture and Values of the Company. Partners with People & Culture (HR) Department to attract, develop and retain the right people in order to support the strategic priorities of Stonefire Grill and the market place. Coaches, trains, and mentors team members; utilizes creative training tools for business development, loyalty, and upselling. Demonstrates integrity and commitment in the work environment to the Company's Mission, Vision and Values; Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations. Effectively operates independently with minimal direction; demonstrates exceptional problem-solving ability and leadership. ABOUT YOU 2+ years in a high-volume role. Fast Casual Restaurant and catering experience preferred but not required. Passionate, fun, positive and results-oriented. Focused, attentive and available to team members and guests if and when issues arise. Open to coaching and development, values that are critical to the Company and its success. Strong organizational leadership and exceptional communication skills. Entrepreneurial and driven by accomplishment. Lover of people, food and service, and the magic that exists in their confluence. OUR VALUES We lead through service. We care for each other and value our relationships. We care for our guests and community. We treat everyone with equal dignity and respect. We are committed to excellence and have integrity in all that we do. We have FUN while we work. We are a team driven by loyalty and mutual support. We are committed to the ongoing development of each other. We empower through praise and accountability. We are Happy To Serve Compensation details: 22.5-25 Hourly Wage PIb487496af1b5-5845
May 09, 2024
Full time
RESTAURANT MANAGER JOB DESCRIPTION Reports to: General Manager Location: Restaurant FLSA Status: Non-Exempt Compensation Range $23.00-$25.00 per hour ABOUT THE ROLE: Driven by our values and an innate understanding of our culture, the Restaurant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager's partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams. Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and Kitchen Manager ( KM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, Catering Office, and Home Office Teams. CORE RESPONSIBILITIES Is Happy To Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values. Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Restaurant Manager does this by demonstrating respect and loyalty to the entire team every shift. Understands his/her role as a partner and team player with Managers, Kitchen and Front of the House Team Members, working together to achieve common goals. Partners with the General Manager and other Managers in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service. The Restaurant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers. Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community. Partners with GM, AGM, and in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards. The Restaurant Manager understands all catering services and systems, coordinates successful Stonefire catering events. Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed. Oversees keeping the restaurant in clean, comfortable, and inviting state. Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards. Partners with all managers and team members to guarantee all food and products are consistently prepared and served according to our recipes, portioning, and serving standards. Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KM's to get back on track as soon as possible. Attends all scheduled team meetings. They are a partner to the GM and AGM in regard to preparing schedules, and conducting Weekly Manager and KM Meetings. Performs other related duties as assigned by the General Manager or Assistant General Manager. BUILDING SUCCESSFUL RELATIONSHIPS Exemplary Role model of being a leader in Stonefire Business Partnerships at all levels of organization. Implements Stonefire brand's strategy and initiatives, and focuses on building long-term, value-based team member, guest, and vendor relationships and loyalty. Executes high level guest service to drive satisfaction and engagement, by assisting all guests and monitoring their satisfaction and experiences. LEADERSHIP & CULTURE Is Happy To Serve and leads through humble service. In partnership with the General Manager and Assistant General Manager, manages restaurant team consisting of Kitchen and FOH Team Members, and Caterers. Coach and champion for restaurant team in all aspects of revenue strategies, guest satisfaction, and team member engagement. Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations; champions the Culture and Values of the Company. Partners with People & Culture (HR) Department to attract, develop and retain the right people in order to support the strategic priorities of Stonefire Grill and the market place. Coaches, trains, and mentors team members; utilizes creative training tools for business development, loyalty, and upselling. Demonstrates integrity and commitment in the work environment to the Company's Mission, Vision and Values; Keeps a cultural pulse on restaurant teams, serving as both a role model and trusted partner with Operations. Effectively operates independently with minimal direction; demonstrates exceptional problem-solving ability and leadership. ABOUT YOU 2+ years in a high-volume role. Fast Casual Restaurant and catering experience preferred but not required. Passionate, fun, positive and results-oriented. Focused, attentive and available to team members and guests if and when issues arise. Open to coaching and development, values that are critical to the Company and its success. Strong organizational leadership and exceptional communication skills. Entrepreneurial and driven by accomplishment. Lover of people, food and service, and the magic that exists in their confluence. OUR VALUES We lead through service. We care for each other and value our relationships. We care for our guests and community. We treat everyone with equal dignity and respect. We are committed to excellence and have integrity in all that we do. We have FUN while we work. We are a team driven by loyalty and mutual support. We are committed to the ongoing development of each other. We empower through praise and accountability. We are Happy To Serve Compensation details: 22.5-25 Hourly Wage PIb487496af1b5-5845
At Andrew Peller Limited (APL), our mission is to be Canada's branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring for the Host position at Trius Retail. We are one of Niagara on the Lake's must do Insta-worthy destinations! You won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting May-this person will have full weekend availability. Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place. the offer • Competitive hourly rate plus the potential to earn gratuity! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role Welcome guests to our beautiful property, setting the tone for an amazing experience! • Prior Host or customer service job an asset. • Tech savvy- we also have excellent training plans • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We look forward to hearing from you! We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
May 10, 2024
Full time
At Andrew Peller Limited (APL), our mission is to be Canada's branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring for the Host position at Trius Retail. We are one of Niagara on the Lake's must do Insta-worthy destinations! You won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting May-this person will have full weekend availability. Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place. the offer • Competitive hourly rate plus the potential to earn gratuity! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role Welcome guests to our beautiful property, setting the tone for an amazing experience! • Prior Host or customer service job an asset. • Tech savvy- we also have excellent training plans • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We look forward to hearing from you! We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Beer, Bourbon and YouThe Bartender position is all about:Mixing, garnishing and serving alcoholic and non-alcoholic drinksGuiding guests through menus, demonstrating thorough knowledge of the food and beveragesAssisting in tasks to ensure a stocked, sanitized and safe restaurantAdhering to company standards for serving alcoholic beveragesWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
May 08, 2024
Full time
Beer, Bourbon and YouThe Bartender position is all about:Mixing, garnishing and serving alcoholic and non-alcoholic drinksGuiding guests through menus, demonstrating thorough knowledge of the food and beveragesAssisting in tasks to ensure a stocked, sanitized and safe restaurantAdhering to company standards for serving alcoholic beveragesWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
Bold food delivered with Passion, Enthusiasm and PrideThe Server position is all about:Guiding guests through menus, demonstrating thorough knowledge of the food and beveragesTaking accurate orders and partnering with team member to deliver great foodProviding friendly and attentive serviceAssisting in tasks to ensure a clean, sanitized and safe restaurantWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
May 08, 2024
Full time
Bold food delivered with Passion, Enthusiasm and PrideThe Server position is all about:Guiding guests through menus, demonstrating thorough knowledge of the food and beveragesTaking accurate orders and partnering with team member to deliver great foodProviding friendly and attentive serviceAssisting in tasks to ensure a clean, sanitized and safe restaurantWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
You wash, you clean you're an important part of the teamThe Dishwasher position is all about:Cleaning dishes, utensils, glassware, pots and pansAssisting in maintaining a clean and safe restaurantAdhering to food safety and sanitation standardsStocking supplies for our service and culinary teamsWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
May 08, 2024
Full time
You wash, you clean you're an important part of the teamThe Dishwasher position is all about:Cleaning dishes, utensils, glassware, pots and pansAssisting in maintaining a clean and safe restaurantAdhering to food safety and sanitation standardsStocking supplies for our service and culinary teamsWorking together as a team to deliver a great LongHorn Steakhouse experience for our Guests. team members enjoy:Competitive salary with weekly payFlexible schedulesHealth and Wealth BenefitsDining and other discountsCareer advancement opportunities
Overview Open interviews conducted daily - Walk-ins are Welcome Hiring Immediately We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret ingredient in crafting memorable moments and delivering the exhilarating brewhouse experience our Guests know us for. Take Out & Catering We build jobs that advance into lifelong careers. Start crafting yours today. You give your all to delight our Guests, we serve up the ingredients for you to live your best life. Flexible scheduling options Fun, energetic and inclusive workplace Career path programs to help you advance your career. We love promoting our team members! Competitive pay & earn tips Team Member dining discounts Benefits designed for your holistic wellness: Medical, dental, vision, and wellness programs (eligibility based on hours worked). Flexible spending accounts, 401(k), and financial wellness plans. Life, disability, accident, home, auto, and pet insurance. Perks Spot discount program - save on entertainment, movie tickets and hundreds of products! Responsibilities You enable our Guest to enjoy our signature brewhouse experience at home and on the go by: Executing gracious hospitality at every turn from order placement to quick, convenient pick up. Tapping your knowledge of our diverse menu to suggest crave-worthy food and beverage pairings. Setting up, breaking down, and maintaining take out and curbside areas. Correctly packaging all take out items, ensuring food is properly prepared and that all items ordered are accounted for. Requirements Bring your Guest focused enthusiasm to our team today. Are you all about the details and passionate about delivering excellent Guest experiences? Do you thrive working in a fast-paced, collaborative, team-oriented environment? Do you have excellent communication and cash-handling skills? Are you 18 years of age or over? Apply today! About BJ's Restaurants BJ's has been crafting memorable brewhouse experiences since our humble beginnings in Southern California in 1978. We pride ourselves in providing our Guests with food and beverages that exhilarates the senses and nourishes the soul. We are proud of our brewhouse legacy and take our craft seriously. Guests come to BJ's to experience our energetic brewhouse escape and make good times better. We can do that thanks to our dedicated team members, who take pride in providing every Guest with our signature gracious hospitality. BJ's settings and the nature of our business require our team members meet the physical requirements to perform the job effectively, with or without accommodations. BJ's Restaurants is an equal opportunity and E-Verify employer USD $13.65 - USD $17.00 /Hr.
May 02, 2024
Full time
Overview Open interviews conducted daily - Walk-ins are Welcome Hiring Immediately We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret ingredient in crafting memorable moments and delivering the exhilarating brewhouse experience our Guests know us for. Take Out & Catering We build jobs that advance into lifelong careers. Start crafting yours today. You give your all to delight our Guests, we serve up the ingredients for you to live your best life. Flexible scheduling options Fun, energetic and inclusive workplace Career path programs to help you advance your career. We love promoting our team members! Competitive pay & earn tips Team Member dining discounts Benefits designed for your holistic wellness: Medical, dental, vision, and wellness programs (eligibility based on hours worked). Flexible spending accounts, 401(k), and financial wellness plans. Life, disability, accident, home, auto, and pet insurance. Perks Spot discount program - save on entertainment, movie tickets and hundreds of products! Responsibilities You enable our Guest to enjoy our signature brewhouse experience at home and on the go by: Executing gracious hospitality at every turn from order placement to quick, convenient pick up. Tapping your knowledge of our diverse menu to suggest crave-worthy food and beverage pairings. Setting up, breaking down, and maintaining take out and curbside areas. Correctly packaging all take out items, ensuring food is properly prepared and that all items ordered are accounted for. Requirements Bring your Guest focused enthusiasm to our team today. Are you all about the details and passionate about delivering excellent Guest experiences? Do you thrive working in a fast-paced, collaborative, team-oriented environment? Do you have excellent communication and cash-handling skills? Are you 18 years of age or over? Apply today! About BJ's Restaurants BJ's has been crafting memorable brewhouse experiences since our humble beginnings in Southern California in 1978. We pride ourselves in providing our Guests with food and beverages that exhilarates the senses and nourishes the soul. We are proud of our brewhouse legacy and take our craft seriously. Guests come to BJ's to experience our energetic brewhouse escape and make good times better. We can do that thanks to our dedicated team members, who take pride in providing every Guest with our signature gracious hospitality. BJ's settings and the nature of our business require our team members meet the physical requirements to perform the job effectively, with or without accommodations. BJ's Restaurants is an equal opportunity and E-Verify employer USD $13.65 - USD $17.00 /Hr.
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description The Pool Host serves guests of the pool is a vital member of the service team, providing a warm welcome to all guests as they enter the pool deck, checking them in through the reservation system, escorting the guests to their chaise, cabana or table, answering the phone, making reservations, maintaining accurate status updates throughout service and sincere goodbye. Create a welcoming and hospitable environment for guests. Set up and close the pool deck each shift according to Auberge standards. Assist guests with arrival to spa treatments on time Properly answer guest inquiries Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area Ensure dirty linens are taken to laundry nightly and clean linen is always stocked Present the food and beverage menu. Take food and beverage orders from the guest, suggesting signature items. Ability to pick up, serve drink and/or food orders exactly as requested to the correct guest, briefly announcing each drink/food as it is presented. Replenish the beverages as necessary and check with guests for overall satisfaction. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Provide guests with "surprise and delights" hourly during their pool experience. Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc Qualifications Attention to detail, well organized, team oriented with great initiative and follow through Must be passionate about providing heartfelt service Experience within a host or server position, preferably within a hotel environment Must have the ability communicate in English Currently have (or the ability to soon obtain) a valid RBS certification Currently have (or the ability to soon obtain) a valid Food Safety certification High School Diploma or GED equivalent Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 26, 2024
Full time
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description The Pool Host serves guests of the pool is a vital member of the service team, providing a warm welcome to all guests as they enter the pool deck, checking them in through the reservation system, escorting the guests to their chaise, cabana or table, answering the phone, making reservations, maintaining accurate status updates throughout service and sincere goodbye. Create a welcoming and hospitable environment for guests. Set up and close the pool deck each shift according to Auberge standards. Assist guests with arrival to spa treatments on time Properly answer guest inquiries Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area Ensure dirty linens are taken to laundry nightly and clean linen is always stocked Present the food and beverage menu. Take food and beverage orders from the guest, suggesting signature items. Ability to pick up, serve drink and/or food orders exactly as requested to the correct guest, briefly announcing each drink/food as it is presented. Replenish the beverages as necessary and check with guests for overall satisfaction. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Provide guests with "surprise and delights" hourly during their pool experience. Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc Qualifications Attention to detail, well organized, team oriented with great initiative and follow through Must be passionate about providing heartfelt service Experience within a host or server position, preferably within a hotel environment Must have the ability communicate in English Currently have (or the ability to soon obtain) a valid RBS certification Currently have (or the ability to soon obtain) a valid Food Safety certification High School Diploma or GED equivalent Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description The Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 26, 2024
Full time
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description The Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression Introduce first-time guests to facilities and services Provide Food & Beverage service to guests in lounges and cabanas Present the menu with helpful explanations of dishes and beverages Take accurate food and beverage orders, input into POS system Serve drinks and food promptly, ensuring cleanliness of Pool areas Act as a liaison between guests, management, service staff, and the kitchen Demonstrate professionalism and attentiveness throughout the dining experience Perform side work and provide pool amenities Contribute to safety and sanitization protocols for a healthy work environment Qualifications Minimum of one year experience in the foodservice/hospitality industry. Good knowledge of food and wine. Experience at a luxury hospitality property. Must be of minimum age to serve alcohol. Superior professional appearance and manner, good character to work in a fast-paced team. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Overview Open interviews conducted daily - Walk-ins are Welcome Hiring Immediately We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret ingredient in crafting memorable moments and delivering the exhilarating brewhouse experience our Guests know us for. Take Out & Catering We build jobs that advance into lifelong careers. Start crafting yours today. You give your all to delight our Guests, we serve up the ingredients for you to live your best life. Flexible scheduling options Fun, energetic and inclusive workplace Career path programs to help you advance your career. We love promoting our team members! Competitive pay & earn tips Team Member dining discounts Benefits designed for your holistic wellness: Medical, dental, vision, and wellness programs (eligibility based on hours worked). Flexible spending accounts, 401(k), and financial wellness plans. Life, disability, accident, home, auto, and pet insurance. Perks Spot discount program - save on entertainment, movie tickets and hundreds of products! Responsibilities You enable our Guest to enjoy our signature brewhouse experience at home and on the go by: Executing gracious hospitality at every turn from order placement to quick, convenient pick up. Tapping your knowledge of our diverse menu to suggest crave-worthy food and beverage pairings. Setting up, breaking down, and maintaining take out and curbside areas. Correctly packaging all take out items, ensuring food is properly prepared and that all items ordered are accounted for. Requirements Bring your Guest focused enthusiasm to our team today. Are you all about the details and passionate about delivering excellent Guest experiences? Do you thrive working in a fast-paced, collaborative, team-oriented environment? Do you have excellent communication and cash-handling skills? Are you 18 years of age or over? Apply today! About BJ's Restaurants BJ's has been crafting memorable brewhouse experiences since our humble beginnings in Southern California in 1978. We pride ourselves in providing our Guests with food and beverages that exhilarates the senses and nourishes the soul. We are proud of our brewhouse legacy and take our craft seriously. Guests come to BJ's to experience our energetic brewhouse escape and make good times better. We can do that thanks to our dedicated team members, who take pride in providing every Guest with our signature gracious hospitality. BJ's settings and the nature of our business require our team members meet the physical requirements to perform the job effectively, with or without accommodations. BJ's Restaurants is an equal opportunity and E-Verify employer USD $7.25 - USD $25.00 /Hr.
Apr 23, 2024
Full time
Overview Open interviews conducted daily - Walk-ins are Welcome Hiring Immediately We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret ingredient in crafting memorable moments and delivering the exhilarating brewhouse experience our Guests know us for. Take Out & Catering We build jobs that advance into lifelong careers. Start crafting yours today. You give your all to delight our Guests, we serve up the ingredients for you to live your best life. Flexible scheduling options Fun, energetic and inclusive workplace Career path programs to help you advance your career. We love promoting our team members! Competitive pay & earn tips Team Member dining discounts Benefits designed for your holistic wellness: Medical, dental, vision, and wellness programs (eligibility based on hours worked). Flexible spending accounts, 401(k), and financial wellness plans. Life, disability, accident, home, auto, and pet insurance. Perks Spot discount program - save on entertainment, movie tickets and hundreds of products! Responsibilities You enable our Guest to enjoy our signature brewhouse experience at home and on the go by: Executing gracious hospitality at every turn from order placement to quick, convenient pick up. Tapping your knowledge of our diverse menu to suggest crave-worthy food and beverage pairings. Setting up, breaking down, and maintaining take out and curbside areas. Correctly packaging all take out items, ensuring food is properly prepared and that all items ordered are accounted for. Requirements Bring your Guest focused enthusiasm to our team today. Are you all about the details and passionate about delivering excellent Guest experiences? Do you thrive working in a fast-paced, collaborative, team-oriented environment? Do you have excellent communication and cash-handling skills? Are you 18 years of age or over? Apply today! About BJ's Restaurants BJ's has been crafting memorable brewhouse experiences since our humble beginnings in Southern California in 1978. We pride ourselves in providing our Guests with food and beverages that exhilarates the senses and nourishes the soul. We are proud of our brewhouse legacy and take our craft seriously. Guests come to BJ's to experience our energetic brewhouse escape and make good times better. We can do that thanks to our dedicated team members, who take pride in providing every Guest with our signature gracious hospitality. BJ's settings and the nature of our business require our team members meet the physical requirements to perform the job effectively, with or without accommodations. BJ's Restaurants is an equal opportunity and E-Verify employer USD $7.25 - USD $25.00 /Hr.