Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary: A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 08, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary: A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 08, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 07, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
May 07, 2024
Full time
Job Description Job Description Bath & Kitchen Showroom Consultant Job Description WHO WE ARE At Reece, you re part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company. THE IMPACT YOU LL MAKE As a Bath & Kitchen Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Your primary responsibility will be to achieve sales and margin targets within the categories we display. As a Showroom Consultant, you will provide remarkable end-to-end experiences for end users and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers as part of the Bath & Kitchen eco-system. WHAT YOU LL BRING Passion for sales and customer satisfaction Ability to build rapport by establishing a good first impression and build trust by exhibiting our values Delivery of agreed upon promises and co creation future growth opportunities Technical knowledge of appliances Ability to develop a portfolio of business consisting of designers, smaller custom builders ( Extensive experience selling home furnishings (flooring, cabinets, countertops, lighting, window treatments) or home improvement products (plumbing fixtures, HVAC products, appliances, hardware) or building material products KEY RESPONSIBILITIES SALES Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale. Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards. Grow customer base within company targets, Average Monthly Active Accounts. Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers. Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling. Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking. Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition. Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline. Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business. Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling. Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry. Attend showroom functions, CEUs, and events as means to acquire leads. CUSTOMER FOCUS Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts. Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives. COMMUNICATION Respond with urgency and within 1 business day. Attend daily huddles with manager and monthly touch bases. Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support. Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes. Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels. ADMINISTRATIVE Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy. Track weekly sales progress and complete assigned training. Maintain the highest ethical standards consistent with good judgement, company policy and objectives Assist with credit and collections of accounts receivable as needed. YOUR BACKGROUND Bachelor s degree Proficient in Excel, Word, Outlook Preferred Experience 3+ years in sales with demonstrated success Experience in home furnishings or home improvement or complex sales cycle Experience with higher-end products/services Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
Unleash Your Potential! R&D Specialist - Unleavened Bread Innovator Do you have a passion for bread and a fire for innovation? We're looking for a talented R&D Specialist to join our clients team, a leader in the unleavened bread industry! About Our Client: Our client is on a mission to revolutionize flatbreads and beyond! They craft delicious and innovative unleavened bread products, from classic pita bread to exciting new creations, using high-quality ingredients and cutting-edge techniques. Our products are enjoyed by families across the country. About You: You have a degree in Food Science, Culinary Arts, or a related field. You are at a point in your career where building your own department, picking out your own equipment and hiring your own team excites you. You have experience developing and testing new bakery products, with a focus on unleavened breads. You're a whiz in the kitchen and have a deep understanding of baking principles, particularly for flatbreads and other unleavened products. You're creative and enjoy experimenting with new flavors, ingredients, and bread formats. You're a team player with excellent communication skills. What You'll Do: Develop new unleavened bread recipes and concepts, including pita bread, wraps, flat breads and more Source and evaluate new ingredients suitable for unleavened breads. Create your own state of the art baking facility by managing capital expenditures. Analyze data and refine recipes to ensure quality, taste, and shelf life. Collaborate with marketing and sales teams to bring new unleavened bread products to market. Our Client Offers: Competitive salary and benefits package. Opportunity to work in a fast-paced and innovative environment. Be part of a team that's passionate about creating amazing breads. Make a real difference in the success of our clients company. If you're ready to take your unleavened bread expertise to the next level, we want to hear from you! Please submit your resume today for consideration.
Apr 23, 2024
Unleash Your Potential! R&D Specialist - Unleavened Bread Innovator Do you have a passion for bread and a fire for innovation? We're looking for a talented R&D Specialist to join our clients team, a leader in the unleavened bread industry! About Our Client: Our client is on a mission to revolutionize flatbreads and beyond! They craft delicious and innovative unleavened bread products, from classic pita bread to exciting new creations, using high-quality ingredients and cutting-edge techniques. Our products are enjoyed by families across the country. About You: You have a degree in Food Science, Culinary Arts, or a related field. You are at a point in your career where building your own department, picking out your own equipment and hiring your own team excites you. You have experience developing and testing new bakery products, with a focus on unleavened breads. You're a whiz in the kitchen and have a deep understanding of baking principles, particularly for flatbreads and other unleavened products. You're creative and enjoy experimenting with new flavors, ingredients, and bread formats. You're a team player with excellent communication skills. What You'll Do: Develop new unleavened bread recipes and concepts, including pita bread, wraps, flat breads and more Source and evaluate new ingredients suitable for unleavened breads. Create your own state of the art baking facility by managing capital expenditures. Analyze data and refine recipes to ensure quality, taste, and shelf life. Collaborate with marketing and sales teams to bring new unleavened bread products to market. Our Client Offers: Competitive salary and benefits package. Opportunity to work in a fast-paced and innovative environment. Be part of a team that's passionate about creating amazing breads. Make a real difference in the success of our clients company. If you're ready to take your unleavened bread expertise to the next level, we want to hear from you! Please submit your resume today for consideration.