Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
LOUNGE FLOOR RUNNER 680 SW Higgins Date:Apr 9, 2024 Location: Missoula, MT, US, 59803 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Apr 26, 2024
Full time
LOUNGE FLOOR RUNNER 680 SW Higgins Date:Apr 9, 2024 Location: Missoula, MT, US, 59803 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 26, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Apr 26, 2024
Full time
Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
Apr 26, 2024
Full time
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
Why us? Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Benefits Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 0 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Housekeeping & Laundry Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
Apr 26, 2024
Full time
Why us? Sage Hospitality Group is in search of a Housekeeping House Person to join the Housekeeping Team at the Embassy Suites by Hilton Bethesda. Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene. The team at the Embassy Suites by Hilton Bethesda Washington DC looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Benefits Part Time Hourly Roles Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral ID: 0 Position Type: Regular Part-Time Property : Embassy Suites Bethesda Outlet: Hotel Category: Housekeeping & Laundry Address : 6711 Democracy Blvd City : Bethesda State : Maryland EOE Protected Veterans/Disability
LOUNGE FLOOR RUNNER Date:Apr 15, 2024 Location: Helena, MT, US, 59604 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:HelenaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Apr 23, 2024
Full time
LOUNGE FLOOR RUNNER Date:Apr 15, 2024 Location: Helena, MT, US, 59604 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:HelenaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
Apr 23, 2024
Full time
Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. Pride in your appearance and willing adherence to uniform standards. The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. The ability to learn to use and troubleshoot equipment. The ability to interpret instructions, reports and information and complete corresponding paperwork. An investment in the cleanliness, condition and smooth operation of the location both inside and out. The ability to multitask and monitor players and situations both inside and outside the location. The ability to handle complaints with empathy, compassion, and confidence. Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law.
LOUNGE FLOOR RUNNER Date:Apr 18, 2024 Location: Missoula, MT, US, 59801 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Apr 23, 2024
Full time
LOUNGE FLOOR RUNNER Date:Apr 18, 2024 Location: Missoula, MT, US, 59801 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:MissoulaNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality