Reporting to the Assistant Manager, Hospitality Outlets, this position will assist the Assistant Manager & Manager, Hospitality in executing the departments' daily, weekly and monthly operating plan and provide coaching and support to front-line team members. As a Service leader in the Woodbine Hospitality Department, the Supervisor assists the Assistant Manager & Manager in overseeing the business and provides support to team Members to operate in a manner consistent with established departmental policies and procedures. The scope of responsibility will vary based on the outlet(s) and they will assist the Manager with implementing innovative programs, operational processes and procedures that reduce short- and long-term operating costs and increase sales and profitability. Key responsibilities include ensuring day to day operational excellence and support the team members to ensure we are delivering winning experiences to every guest and leading in a manner that's consistent with the company's values and beliefs. Responsibilities Collect and organize daily administrative duties and ensure that all daily administrative responsibilities are carried out and hold the Team Members accountable. Executing the daily staffing schedule and organizing the daily staffing work assignments Updating the time and attendance record sheet Escalate any employee issues such as work performance, attendance management, policy & procedure breaches, grievances, disciplinary outcomes, etc. of all team members to the Assistant Manager and Manager. Provide training, in the moment coaching and assist team members in all aspects of the operation (i.e. meal periods, peak periods) to ensure the Operation runs flawlessly. Participate and action Supervisory 30.60.90-day plans to help improve the overall service and culinary offerings within the Hospitality business. Recognize and monitor performance of team members on a daily, weekly & Monthly basis and provide weekly one on one team feedback on what's going well, and the areas of improvement needed. Work side by side all peak periods of the operations with all Team Members, to ensure the team is achieving the brand standards of excellence. Deliver high energy / detailed pre-shift meetings, work with the Manager on a weekly basis to plan & review the weekly shift meeting topics that have the highest impact on the business. Engage Guests throughout the shift to ensure that quality checks are being performed to gain feedback from all guests on the food and service experience. Perform inventory counts, maintain physical par stocks and productions based on business levels. Monitor and execute the preparation, production of food and beverage and the merchandising plans for Hospitality outlets. Take an active role with coaching of all food & Beverage within Hospitality to ensure that all products are executed 100% to the standards including recipe builds and merchandizing planograms. Qualifications Certificate/Diploma/Degree from recognized College/University in courses related to Hospitality/Business Management, Hotel/ Restaurant Management or a combination of related education and experience Smart Serve and Food Safety Handling certification required Minimum two (2) years supervisory experience related to corporate food & beverage structure and reporting in a restaurant dining room, lounge, bar or banquet hall environment May be required to obtain and maintain an A.G.C.O. License based on assigned outlet(s) Experience working in unionized environment is a strong asset Ability to lift up to 50 lbs Able to work overnight shifts
May 18, 2024
Full time
Reporting to the Assistant Manager, Hospitality Outlets, this position will assist the Assistant Manager & Manager, Hospitality in executing the departments' daily, weekly and monthly operating plan and provide coaching and support to front-line team members. As a Service leader in the Woodbine Hospitality Department, the Supervisor assists the Assistant Manager & Manager in overseeing the business and provides support to team Members to operate in a manner consistent with established departmental policies and procedures. The scope of responsibility will vary based on the outlet(s) and they will assist the Manager with implementing innovative programs, operational processes and procedures that reduce short- and long-term operating costs and increase sales and profitability. Key responsibilities include ensuring day to day operational excellence and support the team members to ensure we are delivering winning experiences to every guest and leading in a manner that's consistent with the company's values and beliefs. Responsibilities Collect and organize daily administrative duties and ensure that all daily administrative responsibilities are carried out and hold the Team Members accountable. Executing the daily staffing schedule and organizing the daily staffing work assignments Updating the time and attendance record sheet Escalate any employee issues such as work performance, attendance management, policy & procedure breaches, grievances, disciplinary outcomes, etc. of all team members to the Assistant Manager and Manager. Provide training, in the moment coaching and assist team members in all aspects of the operation (i.e. meal periods, peak periods) to ensure the Operation runs flawlessly. Participate and action Supervisory 30.60.90-day plans to help improve the overall service and culinary offerings within the Hospitality business. Recognize and monitor performance of team members on a daily, weekly & Monthly basis and provide weekly one on one team feedback on what's going well, and the areas of improvement needed. Work side by side all peak periods of the operations with all Team Members, to ensure the team is achieving the brand standards of excellence. Deliver high energy / detailed pre-shift meetings, work with the Manager on a weekly basis to plan & review the weekly shift meeting topics that have the highest impact on the business. Engage Guests throughout the shift to ensure that quality checks are being performed to gain feedback from all guests on the food and service experience. Perform inventory counts, maintain physical par stocks and productions based on business levels. Monitor and execute the preparation, production of food and beverage and the merchandising plans for Hospitality outlets. Take an active role with coaching of all food & Beverage within Hospitality to ensure that all products are executed 100% to the standards including recipe builds and merchandizing planograms. Qualifications Certificate/Diploma/Degree from recognized College/University in courses related to Hospitality/Business Management, Hotel/ Restaurant Management or a combination of related education and experience Smart Serve and Food Safety Handling certification required Minimum two (2) years supervisory experience related to corporate food & beverage structure and reporting in a restaurant dining room, lounge, bar or banquet hall environment May be required to obtain and maintain an A.G.C.O. License based on assigned outlet(s) Experience working in unionized environment is a strong asset Ability to lift up to 50 lbs Able to work overnight shifts
Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
May 17, 2024
Full time
Pay Range: $28.65/hour - $30.65/hour Are you creative, detail-oriented and resourceful problem-solver? Love sharing the Aloha Spirit? The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on weekends, holidays and at least four (4) overnight shift. In addition to all Front Desk and Night Audit duties, our Guest Service Agents/Relief Night Auditors are responsible for providing an exemplary first impression, act as a service ambassador and consistently provides outstanding service with a smile to all of our guests throughout their stay. Responsible for daily audit of all transactions related to guest room charges while overseeing front desk duties during the overnight shift. Acts as a point of communication for guest needs. Promptly responds to guest needs, requests, and complaints. Maximizes customer satisfaction without departmental management and the General Manager by supervising all departments following Hilton standards. To provide guests with excellent service at the front desk from making the reservation to departure. Sells guestrooms, promotes food & beverage outlets, and seasonal hotel promotions. Complete the daily Food and Beverage audit following established policies and procedures. Review daily guest payments and other details to ensure guests provide payment for their stay and other charges. Balances all department accounts and posts any remaining daily charges: reconciles room and tax audits and posts rooms and taxes for all occupied rooms. Balance POS and PMS systems and close the day. Responsible for completing night audit reports for management review. Language Skills: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Ability to effectively communicate and comprehend in English both verbally and in written formats, and including the ability to effectively communicate with internal and external customers. Bilingual in Mandarin, Korean, Japanese or Spanish preferred Computer Skills/Experience: Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook). Proficiency with OnQ System, highly desired Essential Skills: Availability and ability to work overnight on an ongoing basis. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing. Advanced math or bookkeeping skills Attention to detail and organizational skills. Exceptional time management and multi-tasking skills. Good problem-solving skills. Ability to solve problems and diffuse tense situations. Consistent demonstration of a sense of ownership. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices in a varied paced environment. Ability to attend, retain, and put to use, information provided in required hotel training, both in person and online Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel Essential Duties and Responsibilities: Daily Audit and Guest Service Balance the accounts from day shift Balance cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Manage front desk activity and handling guest check-ins and check-outs Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handle customer requests and complaints and directing other employees or departments accordingly Create invoices, bills and checks for vendors, employees and contractors Manage and update all official documentation pertaining to the role Prepare and produce accurate daily reports for forecasts and audits. Ensure that all end-of-day activities have been successfully executed by employees in all departments Answer calls and queries related to potential bookings Maintain and exceed Hilton brand standards. Keeps work area tidy and supplies stocked. Delivers all essential duties and responsibilities of a Guest Service Agent (See full Guest Service Agent job description) Participate in continuous innovations related to the guest/team member experience through new technologies. Performs other duties as assigned. Provides direction and coordination for hotel personnel in the absence of the Department Management/General Manager as required Directs and coordinates various services related to operations as required Assumes responsibility for supervision in the absence of department heads; communicates daily with department heads regarding areas of concern Responds to employee situations by suspending employees pending investigation, when appropriate, following Hilton Hotel policies Provides General Manager and Department Managers with summary of activities during shift by preparing and distributing written log daily Assumes responsibility for overall security of the hotel Assures full security for customers, hotel personnel and property by working closely with Hotel Security Oversees emergency operation to ensure customer safety and minimize hotel losses and liability Takes corrective action during emergency; files appropriate reports to supervisor Calls General Manager at home for any fire, bomb threat, burglary or death that has occurred Ensures proper customer relations and safeguards the hotel's interests by resolving and taking appropriate actions on all customer complaints and/or problems Represents hotel in contact with general public Greets and makes comfortable any VIP's Physical Job Requirements: SITTING: Rarely STANDING/WALKING: Constantly - ability to stand and walk for long periods of time (8 hours) while working at the front desk on a variety of surfaces (carpet, tile, etc.) CROUCHING (BENDING AT KNEES): Lifting and completing tasks performed at low levels. KNEELING/CRAWLING: Lifting and completing tasks performed at low levels. STOOPING (BENDING AT WAIST): Lifting and completing tasks at different levels. TWISTING/TURNING AT KNEES, WAIST & NECK: CLIMBING: Rarely. LEG/FOOT USE: REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels. HANDLING/GRASPING: FINGERING/FEELING: Finger dexterity to use computer keyboard to take online courses as needed and to look up information for customers PUSHING/PULLING: Up to 30 pounds. LIFTING/CARRYING: Occasionally lifting/moving up to 30 pounds. SPEECH REQUIREMENTS: Constantly required to speak to others, including but not limited to guests, management and other team members, in person and on other communication devices. HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone, smart and other communication devices. Required to listen to guest, management and team member requests and concerns. Ability to accurately take and confirm reservations, inquires and ensure all guest needs are met. VISION: Constantly required to see up close and ability to adjust focus. Must be able to see the PMS, answer telephones and see guest approach registration desk. Occasionally required to see distances. Work Environment: Safety Requirements: slip resistant shoes. Literacy: Must be able to accurately take and confirm reservations, inquires and ensure all guest needs are met Exposure to chemicals, noise, vibrations: Exposure to cleaning supplies, printer toners; low to moderate noise levels. Operation of equipment/tools/vehicles: Equipment to include computers and printers, smart devices, safety devices. Work is indoors, non-air conditioned protected from weather, but not necessarily inside temperature changes. Equipment Operation: Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to work varying shifts and schedules to include, AM/ PM, Overnight, Holidays and Weekend shifts Good physical health and stamina. Minimum Requirements: 1 year successful hotel front desk experience (in one location), required Minimum 1 year proven experience as a Night Auditor or in a similar role, preferably in the hotel industry. High School Diploma or GED required Associates Degree or higher preferred 1 year cash bank experience required 1 year Customer Service experience required, preferably in a hotel front desk environment. Relevant military experience in a comparable capacity Our benefit package includes: Hilton Travel Benefit Paid Vacation Paid Sick Leave Group Health (Medical/Dental/Vision/Prescription Drug plans) Health insurance Opt-Out option Group life insurance 401(k) match and more Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Cindy Fujioka at to let us know the nature of your request.
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Overnight Security Supervisor! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Classification: Full Time Shift: Overnight - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Overnight Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Perform duties of a Security Officer, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
May 14, 2024
Full time
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Overnight Security Supervisor! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Classification: Full Time Shift: Overnight - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Overnight Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Perform duties of a Security Officer, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Overnight Security Supervisor! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. • Classification: Full Time • Shift: Overnight - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Overnight Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Perform duties of a Security Officer, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
May 14, 2024
Full time
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Overnight Security Supervisor! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. • Classification: Full Time • Shift: Overnight - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Overnight Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Perform duties of a Security Officer, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Sonesta International Hotels Corporation
Huntsville, Alabama
Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
May 13, 2024
Full time
Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
May 11, 2024
Full time
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
This location is located inside the Orlando International Airport. The position is for a closing/overnight shift. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_03CFC941-0DD6 20BA2A61709F_14977 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
May 11, 2024
Full time
This location is located inside the Orlando International Airport. The position is for a closing/overnight shift. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities we're committed to becoming America's Best First Job. See a day in the life of a Crew Team Member at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals and have fun - Keep the restaurant looking fantastic All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 16 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_03CFC941-0DD6 20BA2A61709F_14977 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Thackerville, Oklahoma
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Burneyville, Oklahoma
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Entry Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Referral Program ($200 for each employee referred) Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 18 years of age or older High school diploma or general education degree (GED) and/or training, or equivalent combination of education and experience desired Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction. Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests Good oral and written communication skills Ability to read and comprehend instructions, correspondence, and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels. Ability to apply common sense understanding to carry out simple one-step or two-step instructions Must remain calm under pressure when dealing with guests, staff or equipment problems WORKING CONDITIONS AND PHYSICAL EFFORT: Standing during most of the shift Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes Lifts and carries supplies, tubs and cases, weighing up to 50 lbs. Essential hand/eye coordination Work is normally performed in a typical interior restaurant work environment Noise level is moderate to high Moderate exposure to cigarette smoke Limited exposure to physical risk Moderate physical effort required Some travel, overnight stays as needed, rarely EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 17, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
May 17, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. The target compensation for this role is 20/hr. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. THIS IS A PART TIME POSITION; SAT AND SUN ONLY Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 17, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. THIS IS A PART TIME POSITION; SAT AND SUN ONLY Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 14, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan