Arlo Hotels
Washington, Washington DC
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
Club at Seabrook Island, Inc
Johns Island, South Carolina
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details