Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you Have a current Food Handler's Card where applicable, or ability to obtain food handler's card Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Knowledge of proper sanitation practices and safety procedures Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette Must be able to communicate effectively Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour
Apr 30, 2024
Full time
Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you Have a current Food Handler's Card where applicable, or ability to obtain food handler's card Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Knowledge of proper sanitation practices and safety procedures Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette Must be able to communicate effectively Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour
Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you Have a current Food Handler's Card where applicable, or ability to obtain food handler's card Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Knowledge of proper sanitation practices and safety procedures Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette Must be able to communicate effectively Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour
Apr 30, 2024
Full time
Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Benefits We Offer: Vacation pay Benefit plan options Competitive pay Flexible schedule Paid on the job training Opportunity to work with a growing brand with advancement opportunities and ongoing development - we promote from within Uniform (shirt and hat) provided at no cost Food provided - free meal / food per shift Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you Have a current Food Handler's Card where applicable, or ability to obtain food handler's card Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Knowledge of proper sanitation practices and safety procedures Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette Must be able to communicate effectively Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour
Tetherow Resort has an immediate opening for a Café Supervisor! Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are • You are energetic, inspiring and adventurous and love to have fun while you're at work • You enjoy going above and beyond for your team and guests • You have a minimum of two years of experience working in a restaurant or related experience in a supervisory capacity • You are self-motivated with excellent organizational skills and attention to detail • You are 21 years of age and have current OLCC permit and Food Handlers permit • You have s tellar organizational skills, flexibility, detail orientation and follow-through skills • You have a p roven ability to work well under pressure and resolve problems/conflicts in a diplomatic and tactful manner • You are ServSafe certified • You are able to work evenings, nights, weekends and holidays What you'll do • Ensure proper cash management controls are followed • Ensure kitchen, restaurant and bar operations are opened and closed • Provide daily communication between front-of-house and back-of-house about menu, issues, changes, and specials • Work with F&B management to submit orders for food, beverages, wine and liquor; adjust all par lists as needed • Manage monthly inventory, actively working with the F&B management on inventory control and maintaining positive relationships with suppliers • In partnership with F&B management, assess business needs for staffing and par levels; maintain an accurate and up-to-date plan of the Café's staffing needs, preparing schedules and ensuring adequate staffing for all shifts • Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily • Participate in the recruitment and onboarding of new Café employees; train new staff as required and contribute toward retention efforts Extra Perks! • Medical, dental and vision insurance coverage for eligible employees • 401(k) plan with Company match • Paid time off • Golf privileges • Discounts at Tetherow Restaurants & Golf Shop • $5 Employee Breakfast & Lunch Meals from The Row • Employee referral bonuses • Work in one of the most beautiful settings in Central Oregon! Compensation details: 22-24 Hourly Wage PIee29b665fde7-9285
Apr 30, 2024
Full time
Tetherow Resort has an immediate opening for a Café Supervisor! Why Tetherow? At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun! Who you are • You are energetic, inspiring and adventurous and love to have fun while you're at work • You enjoy going above and beyond for your team and guests • You have a minimum of two years of experience working in a restaurant or related experience in a supervisory capacity • You are self-motivated with excellent organizational skills and attention to detail • You are 21 years of age and have current OLCC permit and Food Handlers permit • You have s tellar organizational skills, flexibility, detail orientation and follow-through skills • You have a p roven ability to work well under pressure and resolve problems/conflicts in a diplomatic and tactful manner • You are ServSafe certified • You are able to work evenings, nights, weekends and holidays What you'll do • Ensure proper cash management controls are followed • Ensure kitchen, restaurant and bar operations are opened and closed • Provide daily communication between front-of-house and back-of-house about menu, issues, changes, and specials • Work with F&B management to submit orders for food, beverages, wine and liquor; adjust all par lists as needed • Manage monthly inventory, actively working with the F&B management on inventory control and maintaining positive relationships with suppliers • In partnership with F&B management, assess business needs for staffing and par levels; maintain an accurate and up-to-date plan of the Café's staffing needs, preparing schedules and ensuring adequate staffing for all shifts • Set and maintain cleanliness standards: clean chairs, tables, bars and service areas daily • Participate in the recruitment and onboarding of new Café employees; train new staff as required and contribute toward retention efforts Extra Perks! • Medical, dental and vision insurance coverage for eligible employees • 401(k) plan with Company match • Paid time off • Golf privileges • Discounts at Tetherow Restaurants & Golf Shop • $5 Employee Breakfast & Lunch Meals from The Row • Employee referral bonuses • Work in one of the most beautiful settings in Central Oregon! Compensation details: 22-24 Hourly Wage PIee29b665fde7-9285
Assistant Manager Shift Supervisor - Restaurants Lynchburg, Virginia. This is a great opportunity for an entry or mid-level restaurant shift supervisor to join the management team of a popular local restaurant in Lynchburg. We will even consider an entry level/trainee manager ready for more responsibility If you have restaurant management or restaurant supervisor experience with concepts from fast food, buffet, caf/counter style or full service then this could be a great option. The position comes with a base salary and benefits. This franchise also operates in other markets, career options for advancement are available. The manager will perform shift duty functions ensuring the standards are met for a great guest experience. Current serve-safe certificate is required. To learn more about this great, local opportunity please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality
Apr 30, 2024
Assistant Manager Shift Supervisor - Restaurants Lynchburg, Virginia. This is a great opportunity for an entry or mid-level restaurant shift supervisor to join the management team of a popular local restaurant in Lynchburg. We will even consider an entry level/trainee manager ready for more responsibility If you have restaurant management or restaurant supervisor experience with concepts from fast food, buffet, caf/counter style or full service then this could be a great option. The position comes with a base salary and benefits. This franchise also operates in other markets, career options for advancement are available. The manager will perform shift duty functions ensuring the standards are met for a great guest experience. Current serve-safe certificate is required. To learn more about this great, local opportunity please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality
Assistant Manager We have an opening for an entry + level Assistant Restaurant manager for a full service family style restaurant in the Strasburg, Virginia area. This is an ideal opening for a restaurant manager with some supervisory experience in any segment, fast food, QSR, counter, buffet or full service. The franchise operates multiple locations throughout the area. The Assistant Manager will work a variety of shifts and be responsible for the guest experience, staffing, scheduling and labor management. 1+ years experience in a restaurant supervisory or management experience. The franchise offers benefits and vacation. $32,000 salary. Please apply via return e mail with your resume to
Apr 30, 2024
Assistant Manager We have an opening for an entry + level Assistant Restaurant manager for a full service family style restaurant in the Strasburg, Virginia area. This is an ideal opening for a restaurant manager with some supervisory experience in any segment, fast food, QSR, counter, buffet or full service. The franchise operates multiple locations throughout the area. The Assistant Manager will work a variety of shifts and be responsible for the guest experience, staffing, scheduling and labor management. 1+ years experience in a restaurant supervisory or management experience. The franchise offers benefits and vacation. $32,000 salary. Please apply via return e mail with your resume to
Entry level Restaurant Supervisor Restaurant Manager This is an excellent opportunity for restaurant shift leaders or supervisors to advance into a salaried manager program with a multi-state franchisee. The company is looking to hire for several locations throughout Herndon, Ashburn, Dulles and the Reston area. If you have some restaurant supervisory experience in QSR/Fast Food/Counter service or similar segments then this is a ticket to career advancement. The company is a franchise of a national QSR brand with rapid growth. Entry level managers can advance quickly to senior roles and to the Store Manager/General Manager level. The position comes with benefits, vacation and full training. $44,000 starting salary range + excellent benefits package. Five-day work week. Local training. Local interviews. For more information and consideration please send resumes to Tom Bull
Apr 30, 2024
Entry level Restaurant Supervisor Restaurant Manager This is an excellent opportunity for restaurant shift leaders or supervisors to advance into a salaried manager program with a multi-state franchisee. The company is looking to hire for several locations throughout Herndon, Ashburn, Dulles and the Reston area. If you have some restaurant supervisory experience in QSR/Fast Food/Counter service or similar segments then this is a ticket to career advancement. The company is a franchise of a national QSR brand with rapid growth. Entry level managers can advance quickly to senior roles and to the Store Manager/General Manager level. The position comes with benefits, vacation and full training. $44,000 starting salary range + excellent benefits package. Five-day work week. Local training. Local interviews. For more information and consideration please send resumes to Tom Bull
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 30, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Job Number Job Category Rooms & Guest Services Operations Location San Diego Marriott Del Mar, 11966 El Camino Real, San Diego, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the next shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Manage Night Audit employees, oversee the workload and accuracy of data Other duties as assigned. Job Requirements Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Knowledge of Marriott systems: Opera, PMS, Fosse Salary range: $23.00 - $25.00 per hour This company is an equal opportunity employer. frnch1
Apr 29, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location San Diego Marriott Del Mar, 11966 El Camino Real, San Diego, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the next shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Manage Night Audit employees, oversee the workload and accuracy of data Other duties as assigned. Job Requirements Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Knowledge of Marriott systems: Opera, PMS, Fosse Salary range: $23.00 - $25.00 per hour This company is an equal opportunity employer. frnch1
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. Communicate with the Hotel Manager and/or property managers to prioritize workload. Inspect guest areas and public outlets. Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Perform cleaning duties on slower days or when staff shortages occur. Qualifications EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. Previous supervisory experience preferred. Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. Ability to read in English; ability to print and speak simple sentences. Ability to make simple addition and subtraction calculations. Must be able to work overnight. Physical Requirements Frequent walking and standing for entire length of shift. Frequent climbing of stairs. Frequent bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and complete scrubbing/washing duties. Occasionally required to lift and/or move up to 50 pounds. Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 29, 2024
Full time
The Opportunity Delaware North Gaming is searching for a full-time Overnight Environmental Services (EVS) Supervisor to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As an EVS Supervisor, you will oversee the cleaning at Mardi Gras Casino. If you are looking for a role offering teamwork, excitement, and career growth, apply now. Pay $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Coordinate all daily activities and plan for sufficient staffing to clean public areas; train new EVS team members. Communicate with the Hotel Manager and/or property managers to prioritize workload. Inspect guest areas and public outlets. Prepare weekly inventory, check-in all supplies, and report any discrepancies; create purchase orders as needed. Complete the daily EVS report; ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest areas and department equipment. Perform cleaning duties on slower days or when staff shortages occur. Qualifications EVS/Housekeeping experience required; previous commercial cleaning and/or guest service experience preferred. Previous supervisory experience preferred. Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures. Ability to read in English; ability to print and speak simple sentences. Ability to make simple addition and subtraction calculations. Must be able to work overnight. Physical Requirements Frequent walking and standing for entire length of shift. Frequent climbing of stairs. Frequent bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and complete scrubbing/washing duties. Occasionally required to lift and/or move up to 50 pounds. Visual acuity sufficient to inspect the cleanliness of public areas and surfaces. Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud. Shift Details Overnight Holidays Weekends Every weekend 8 hour shift Who We Are Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Responsibilities The Night Auditor Supervisor is responsible for overseeing the balancing of revenue and expense transactions that occurred during the day. The auditor will conduct all steps in the computer / night audit system to close the current business day and open the new business day. Runs reports; Attends to the needs of guests; Performs all functions of the front desk agent during the audit shift. Qualifications - High school graduate or equivalent. - Minimum one year customer service experience; previous hotel experience preferred. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - Computer experience preferred. - Bilingual English/Spanish a plus. - Knowledge of local activities and attractions appropriate for clientele Qualifications Position Requirements High School diploma or equivalent preferred. • Previous night audit/accounting experience or equivalent training required. • Computer knowledge/Excel and arithmetic skills required. • Opera is a plus, required within 90 days of employment. • 1 to 3 years of related experience. Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's): Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience. Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage. Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property). We Invest in Your Future Success! Become a department trainer Join our Job Coach Program. Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses). Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year. Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program. Paid Time Off (PTO) Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose "Performance Hospitality is proud to be an Equal Opportunity Employer. Drug-free Workplace
Apr 29, 2024
Full time
Responsibilities The Night Auditor Supervisor is responsible for overseeing the balancing of revenue and expense transactions that occurred during the day. The auditor will conduct all steps in the computer / night audit system to close the current business day and open the new business day. Runs reports; Attends to the needs of guests; Performs all functions of the front desk agent during the audit shift. Qualifications - High school graduate or equivalent. - Minimum one year customer service experience; previous hotel experience preferred. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. - Computer experience preferred. - Bilingual English/Spanish a plus. - Knowledge of local activities and attractions appropriate for clientele Qualifications Position Requirements High School diploma or equivalent preferred. • Previous night audit/accounting experience or equivalent training required. • Computer knowledge/Excel and arithmetic skills required. • Opera is a plus, required within 90 days of employment. • 1 to 3 years of related experience. Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA's): Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests' needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience. Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage. Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property). We Invest in Your Future Success! Become a department trainer Join our Job Coach Program. Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses). Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year. Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program. Paid Time Off (PTO) Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose "Performance Hospitality is proud to be an Equal Opportunity Employer. Drug-free Workplace
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service. Responsibilities: Supervise daily front of house operations at Sawmill Creek's Restaurant. Supervise line level associates. Assure that all items are prepared properly and at appropriate levels to control costs. Assure that all menu items are produced to the standards set forth by Management. Assure that daily cleaning programs are adhered to. Perform line checks to ensure food quality and safety. Provide support for Kitchen Manager/Chef. Qualifications: Previous experience at a Supervisory level or higher. Ability to work long shifts on your feet. Ability to lead a team of cooks in a fast-paced kitchen. Ability to lift at least 40lbs. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us Live life uninterrupted at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. Located near the West Entrance of Disney Springs, our Marriott in Orlando is near your favorite attractions, like Walt Disney World Resort, the ESPN Wide World of Sports, SeaWorld Orlando and Universal Orlando Resort. We put endless adventure at your fingertips! Our hotel near Disney Springs is also a short drive from Orlando International Airport. We are a top choice for extended stays in the Lake Buena Vista area! HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Apr 29, 2024
Full time
Overview Opportunity: Night Auditor Supervisor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Essential Job Functions Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Supervise and train any night auditor working same shift. Audit and reconcile cashiers. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into BRAINS network. Check guests/in out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Position Requirements High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us Live life uninterrupted at TownePlace Suites Orlando Theme Parks/Lake Buena Vista. Located near the West Entrance of Disney Springs, our Marriott in Orlando is near your favorite attractions, like Walt Disney World Resort, the ESPN Wide World of Sports, SeaWorld Orlando and Universal Orlando Resort. We put endless adventure at your fingertips! Our hotel near Disney Springs is also a short drive from Orlando International Airport. We are a top choice for extended stays in the Lake Buena Vista area! HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Absaroka Senior Living is growing! C.N.A.'s (requires a Wyoming license) CARE PARTNER (no license required) Searching for amazing people to join our clinical team and be a part of the family at Cody's hometown choice in Assisted Living. We are setting excellent standards of care and we want YOU to join our amazing team. NOC shift gets $2.00 differential. $2000 Sign on Incentive For Both Positions C.N.A. must have a current Wyoming C.N.A. license. Reports to: Wellness Director C.N.A. provides resident care under the supervision of wellness services personnel. The role is to assist the resident holistically, to be the best they can be physically, mentally, emotionally, and spiritually as directed and requested by the resident, and guided by the wellness plan created by the resident, family, and clinical team. Essential Job Functions Customer Service Provide excellent customer service to internal and external customers Perform job duties for residents and team members in a courteous, caring, and professional manner Take initiative to ensure resident growth and wellness goals, and satisfaction is a priority Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators) Answer phones appropriately, according to company and community standards Communicate professionally and cooperate with the supervisor and all community personnel Reinforce creating a customer experience of the highest quality Model the Absaroka Senior Living Leadership Values Resident Care Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, changing of bed linens, positioning, transfer, mobility, and incontinence care. Read, document, and update the Wellness Plans. Keep proper records of care Report observations to Wellness Director Immediately report any changes in the resident's condition to the supervisor Vital sign monitoring will be performed as needed by personnel with current license/qualification (as required by state regulations) Dining Services Focus on customer service to residents in dining services Work as a team with dining services to assist in: Serving meals to residents' tables according to Compass Senior Living procedures Bussing tables and preparing dishes for washing Cleaning the dining room, including wiping tables and chairs Setting tables for the next meal Delivering trays to resident apartments as needed Understand and follow dining services safety and infection control policies and procedure Laundry & Cleaning Collect, laundry, and distribute linens, garments, etc. in accordance with Community procedures Help to properly maintain all equipment, ensure work areas are clean and safe, and ensure policies covering infection control, health, and safety, etc. are strictly followed Assist in cleaning resident rooms, dining areas, and public area Qualifications and Education Requirements Successfully complete training & licensing as required by WY state regulations Ability to read, write and speak English Must be able to communicate effectively with residents, families, staff, vendors, and the general public Must meet all health requirements, including TB Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation Must have compassion for and desire to work with the elderly
Apr 29, 2024
Full time
Absaroka Senior Living is growing! C.N.A.'s (requires a Wyoming license) CARE PARTNER (no license required) Searching for amazing people to join our clinical team and be a part of the family at Cody's hometown choice in Assisted Living. We are setting excellent standards of care and we want YOU to join our amazing team. NOC shift gets $2.00 differential. $2000 Sign on Incentive For Both Positions C.N.A. must have a current Wyoming C.N.A. license. Reports to: Wellness Director C.N.A. provides resident care under the supervision of wellness services personnel. The role is to assist the resident holistically, to be the best they can be physically, mentally, emotionally, and spiritually as directed and requested by the resident, and guided by the wellness plan created by the resident, family, and clinical team. Essential Job Functions Customer Service Provide excellent customer service to internal and external customers Perform job duties for residents and team members in a courteous, caring, and professional manner Take initiative to ensure resident growth and wellness goals, and satisfaction is a priority Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators) Answer phones appropriately, according to company and community standards Communicate professionally and cooperate with the supervisor and all community personnel Reinforce creating a customer experience of the highest quality Model the Absaroka Senior Living Leadership Values Resident Care Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, changing of bed linens, positioning, transfer, mobility, and incontinence care. Read, document, and update the Wellness Plans. Keep proper records of care Report observations to Wellness Director Immediately report any changes in the resident's condition to the supervisor Vital sign monitoring will be performed as needed by personnel with current license/qualification (as required by state regulations) Dining Services Focus on customer service to residents in dining services Work as a team with dining services to assist in: Serving meals to residents' tables according to Compass Senior Living procedures Bussing tables and preparing dishes for washing Cleaning the dining room, including wiping tables and chairs Setting tables for the next meal Delivering trays to resident apartments as needed Understand and follow dining services safety and infection control policies and procedure Laundry & Cleaning Collect, laundry, and distribute linens, garments, etc. in accordance with Community procedures Help to properly maintain all equipment, ensure work areas are clean and safe, and ensure policies covering infection control, health, and safety, etc. are strictly followed Assist in cleaning resident rooms, dining areas, and public area Qualifications and Education Requirements Successfully complete training & licensing as required by WY state regulations Ability to read, write and speak English Must be able to communicate effectively with residents, families, staff, vendors, and the general public Must meet all health requirements, including TB Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation Must have compassion for and desire to work with the elderly
Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 2 NOC Group: Food Service Supervisors (62020) NOC Job Title: Food Service Supervisor Job Location(s) 55 Lebovic Avenue, Scarborough. M1L 0H2, ON. Job Description Terms of Employment: Permanent, full-time, shift, weekend and evening hours Hours of Work: 40 hours per week, over time to start after 40 hours. Job Duties: Supervise employees engaged in serving food and maintaining cleanliness of food service areas and equipment. The supervisor will assign and coordinate the work of employees to promote the efficiency of the food service. Train the staff, maintain upkeep and safety and sanitation standard at the highest level as well as ensure compliance with all regulatory boards. Respond to customer issues and requests to ensure excellence in customer service is being provided. Organize the daily closing activities for the unit, including cleaning, dishwashing, and food storage. Requisition and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met. Responsible for inventory and money control systems and establishing an inventory schedule. Prepare work schedules and evaluate work performance of employees. Keep records, such as amounts, and cost of meals served and hours of work by employees. May Assist in interview, selection & hiring of new employees. May Assist in planning weekly top-listed food items menu. Job Requirements: Completion of High School education is required A minimum of 1-year experience in food service is required How to Apply
Apr 27, 2024
Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 2 NOC Group: Food Service Supervisors (62020) NOC Job Title: Food Service Supervisor Job Location(s) 55 Lebovic Avenue, Scarborough. M1L 0H2, ON. Job Description Terms of Employment: Permanent, full-time, shift, weekend and evening hours Hours of Work: 40 hours per week, over time to start after 40 hours. Job Duties: Supervise employees engaged in serving food and maintaining cleanliness of food service areas and equipment. The supervisor will assign and coordinate the work of employees to promote the efficiency of the food service. Train the staff, maintain upkeep and safety and sanitation standard at the highest level as well as ensure compliance with all regulatory boards. Respond to customer issues and requests to ensure excellence in customer service is being provided. Organize the daily closing activities for the unit, including cleaning, dishwashing, and food storage. Requisition and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met. Responsible for inventory and money control systems and establishing an inventory schedule. Prepare work schedules and evaluate work performance of employees. Keep records, such as amounts, and cost of meals served and hours of work by employees. May Assist in interview, selection & hiring of new employees. May Assist in planning weekly top-listed food items menu. Job Requirements: Completion of High School education is required A minimum of 1-year experience in food service is required How to Apply
Kitchen Shift Manager Kitchen Manager/Kitchen Supervisor Roanoke Island, NC Manteo, NC This is an immediate opening and a full-time salaried position, year-round. Popular full-service restaurant with busy dine-in and to go business has an immediate opening for a Kitchen Manager. We will also consider qualified kitchen supervisors or sous chefs ready to step up in responsibility. Full-time salary $45,000 The KM will be responsible for managing a kitchen team and executing the established menu. To learn more about this role please send your resume by return e mail Presented by Tom Bull with Gecko Hospitality
Apr 27, 2024
Kitchen Shift Manager Kitchen Manager/Kitchen Supervisor Roanoke Island, NC Manteo, NC This is an immediate opening and a full-time salaried position, year-round. Popular full-service restaurant with busy dine-in and to go business has an immediate opening for a Kitchen Manager. We will also consider qualified kitchen supervisors or sous chefs ready to step up in responsibility. Full-time salary $45,000 The KM will be responsible for managing a kitchen team and executing the established menu. To learn more about this role please send your resume by return e mail Presented by Tom Bull with Gecko Hospitality
The Opportunity Delaware North Sportservice is searching for an Alcohol Compliance Supervisors to join our team at Petco Park in San Diego, California. In this role, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, along with company and location-specific alcohol procedures. Pay $35.00 - $45.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Supervise team members serving alcohol and alcohol compliance team Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service. Observe and document any alcohol-related issues. Verify that all team members serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work Ensure adherence to safety protocols, preventing theft, and minimizing waste/spoilage Assist with alcohol cut-off Perform other duties as assigned. Qualifications Must be at least 21 years old. Available to work home games that include days, nights, weekends, and some holidays Ability to provide feedback and coaching to associates with varied experience levels. High attention to detail and ability to multi-task. Depending on the state and local laws, the position may require a valid, unexpired alcohol pourer's permit Ability to provide feedback and coaching to team members with varied experience levels Strong analytical and organizational skills No college degree required Physical Requirements Ability to stand and walk for the entire length of shift, including walking up and downstairs and lifting as the work duties demand. May be exposed to variable temperatures, including extreme heat and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Petco Park since dating back to 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 26, 2024
Full time
The Opportunity Delaware North Sportservice is searching for an Alcohol Compliance Supervisors to join our team at Petco Park in San Diego, California. In this role, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, along with company and location-specific alcohol procedures. Pay $35.00 - $45.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Supervise team members serving alcohol and alcohol compliance team Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service. Observe and document any alcohol-related issues. Verify that all team members serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work Ensure adherence to safety protocols, preventing theft, and minimizing waste/spoilage Assist with alcohol cut-off Perform other duties as assigned. Qualifications Must be at least 21 years old. Available to work home games that include days, nights, weekends, and some holidays Ability to provide feedback and coaching to associates with varied experience levels. High attention to detail and ability to multi-task. Depending on the state and local laws, the position may require a valid, unexpired alcohol pourer's permit Ability to provide feedback and coaching to team members with varied experience levels Strong analytical and organizational skills No college degree required Physical Requirements Ability to stand and walk for the entire length of shift, including walking up and downstairs and lifting as the work duties demand. May be exposed to variable temperatures, including extreme heat and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Petco Park since dating back to 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Department Information This position has a residency waiver and will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense. Please note: This recruitment may be used to fill multiple vacancies. About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. Division of Youth Services Vision: Achieving youth success and safer Colorado communities. Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development. We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description of Job Shifts: This position may be assigned to work breakfast, lunch, or dinner shifts. Please note: Employees may also be required to run shifts at another youth services location. The purpose of the work unit is to provide a statewide continuum of services and programs to access, treat, and control youth placed in its care for delinquent behavior. The DYS Food Services Program includes all activities and responsibilities related to the management and oversight of food services to all detained and committed youth. In addition, DYS administers food services in compliance with the National School Lunch Program as outlined by the Federal School Lunch act. The Food Service Program maintains responsibility for the following administrative functions: establishing and monitoring food programs at each of the State's 10 facilities; auditing programs and services for compliance; developing and allocating resources for programs and providing administrative systems to support programs, such as, financial and budget management, and procuring systems; developing and implementing standard and special menu planning to address the needs of DYS's youth and to ensure future program and resource needs. Specific Duties Include: Supervise Youth. Position has supervisory responsibility for youth participating in a food services work program and has supervisory responsibility for youth offenders. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the selection and removal of the offenders involved in the program. Work involves providing the direct care, safety, security and supervision of adjudicated and/or pre-adjudicated youth in a locked setting to include the kitchen on-site. Supervision for safety is a function of appropriate staff location, mobility and continual observation of youth in accordance with DYS Policy 10.4. Enforce established security rules and behavior of youth, orient youth to the unit/facility and agency rules and routines, and, intervene early in potentially or actively volatile situations. Provide immediate intervention in crisis situations. Employ sound judgment and emotional control when evaluating possible crisis in a timely manner taking into consideration the physical and mental well-being of all juveniles and staff. Participate in defusing and debriefing of all incidents pursuant to prevailing DYS Policy. Monitor movement of youth in unit or through agency, escort and transport to activities or appointments internal and/or external to the agency, conduct searches of persons, property or areas according to schedule or as needed. Ensure that pat searches are conducted by a same sex staff member, except in the case where a juvenile identifies as transgender or intersex, the search is to be conducted according to the juveniles stated preference in accordance with DYS Policy 13.9. Identify, document and seize contraband as directed or appropriate. Actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner. When all other attempts to de-escalate youth have failed, adhere to the Youth and Staff Safety Protocols. Monitor, participate, support and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Special Management Programs). Actively supervise to support prevention of sexual contact in the facility, adhere to all PREA Policies and Federal Standards. Meal Preparation and Service. Prepare food properly ensuring correct temperatures are maintained, presentation is attractive and meals are appetizing. Follows menus and recipes and ensures the youth follow menus and recipes that comply with the National School Lunch Program (NSL), School Breakfast Program (BP) and DYS policies and procedures. Make appropriate substitutions that are in-line with NSL/BP guidelines, and ensure that the products are portioned correctly. Enter data into production worksheets. Prepare, serve, and clean after meal services with the assistance of youth enrolled in the vocational program. When recipe changes are required, document changes and submit report to facility food service manager. Responsible as a lead worker to delegate any prep, cooking, or cleaning to youth and/or support staff as needed. Serves food or ensures that food is served in the correct quantities according to the DYS recipes. Safety and Security. Anticipates and identifies potential safety and security problems and reports problems to the food service manager. Provides oversight, supervision, intervention, and evaluation of youth to assure the safety and security of property and staff. Recognizes safety hazards. Ensures that food service equipment is properly utilized. Enforces safety policies and practices to reduce or prevent slips, trips, falls, burns, etc. Inventory sharps, tools, and utensils according to facility policy and procedures to ensure safety. Follows facility key policy and procedures to ensure doors are kept locked. Correctly notifies appropriate parties in the event of equipment failure and forwards the appropriate details to the supervisor (to include work order number, date and time of malfunction, and parties notified). Ensures that chemicals are stored and used properly. Trains youth on fire prevention and evacuation procedures. Sanitation. Ensures that proper sanitation procedures are followed according to guidelines. Verify compliance by recording and documenting results. Ensures that food services equipment and physical plant of kitchen are cleaned on a regular basis as assigned to keep them free of food particles, dust, and bacteria. Controls times and temperatures of food to prevent food borne illness. Documents, as indicated by facility procedures, all necessary data relevant to daily kitchen operations and the prevention of food-borne illnesses in accordance with DYS Policy 10.7. Ensures storerooms are free of debris, organized, and are in compliance with state health regulations, DYS Policy, facility-specific procedures, and state audit standards. Inventory Control. Assists in taking a physical count of the inventory at least once a month. Requisitions food and food service supplies at least once a month and as needed in the absence of the facility food service manager. Inspects food and food service supplies for accurate quantity and condition upon arrival to the facility. Rejects food and supplies that are inadequate. Stores raw food and food supplies utilizing a FIFO inventory method. Date all food products upon arrival, ensuring date is visible. Signs requisitions and submits to the facility food service manager. In the absence of the manager submits the requisitions and invoices to the DYS food service program assistant. Understand food costs and how substituting products may affect plate costs. Assists with the delivery of orders throughout the week, place all food/paper products away, rotate stock, and ensure that all products are accounted for and correctly invoiced. Training and Meetings. Attend and actively participate in all assigned training and successfully complete any/all testing or other requirements for such training. Maintain required certifications as appropriate. Successful completion may be known or recorded by score or demonstration of skill. Meet and keep current on all mandatory training pursuant to prevailing DYS Policy. Successfully complete DYS Pre-Service, Facility Training and Orientation process as a new employee . click apply for full job details
Apr 26, 2024
Full time
Department Information This position has a residency waiver and will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense. Please note: This recruitment may be used to fill multiple vacancies. About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. Division of Youth Services Vision: Achieving youth success and safer Colorado communities. Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development. We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description of Job Shifts: This position may be assigned to work breakfast, lunch, or dinner shifts. Please note: Employees may also be required to run shifts at another youth services location. The purpose of the work unit is to provide a statewide continuum of services and programs to access, treat, and control youth placed in its care for delinquent behavior. The DYS Food Services Program includes all activities and responsibilities related to the management and oversight of food services to all detained and committed youth. In addition, DYS administers food services in compliance with the National School Lunch Program as outlined by the Federal School Lunch act. The Food Service Program maintains responsibility for the following administrative functions: establishing and monitoring food programs at each of the State's 10 facilities; auditing programs and services for compliance; developing and allocating resources for programs and providing administrative systems to support programs, such as, financial and budget management, and procuring systems; developing and implementing standard and special menu planning to address the needs of DYS's youth and to ensure future program and resource needs. Specific Duties Include: Supervise Youth. Position has supervisory responsibility for youth participating in a food services work program and has supervisory responsibility for youth offenders. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the selection and removal of the offenders involved in the program. Work involves providing the direct care, safety, security and supervision of adjudicated and/or pre-adjudicated youth in a locked setting to include the kitchen on-site. Supervision for safety is a function of appropriate staff location, mobility and continual observation of youth in accordance with DYS Policy 10.4. Enforce established security rules and behavior of youth, orient youth to the unit/facility and agency rules and routines, and, intervene early in potentially or actively volatile situations. Provide immediate intervention in crisis situations. Employ sound judgment and emotional control when evaluating possible crisis in a timely manner taking into consideration the physical and mental well-being of all juveniles and staff. Participate in defusing and debriefing of all incidents pursuant to prevailing DYS Policy. Monitor movement of youth in unit or through agency, escort and transport to activities or appointments internal and/or external to the agency, conduct searches of persons, property or areas according to schedule or as needed. Ensure that pat searches are conducted by a same sex staff member, except in the case where a juvenile identifies as transgender or intersex, the search is to be conducted according to the juveniles stated preference in accordance with DYS Policy 13.9. Identify, document and seize contraband as directed or appropriate. Actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful manner. When all other attempts to de-escalate youth have failed, adhere to the Youth and Staff Safety Protocols. Monitor, participate, support and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Special Management Programs). Actively supervise to support prevention of sexual contact in the facility, adhere to all PREA Policies and Federal Standards. Meal Preparation and Service. Prepare food properly ensuring correct temperatures are maintained, presentation is attractive and meals are appetizing. Follows menus and recipes and ensures the youth follow menus and recipes that comply with the National School Lunch Program (NSL), School Breakfast Program (BP) and DYS policies and procedures. Make appropriate substitutions that are in-line with NSL/BP guidelines, and ensure that the products are portioned correctly. Enter data into production worksheets. Prepare, serve, and clean after meal services with the assistance of youth enrolled in the vocational program. When recipe changes are required, document changes and submit report to facility food service manager. Responsible as a lead worker to delegate any prep, cooking, or cleaning to youth and/or support staff as needed. Serves food or ensures that food is served in the correct quantities according to the DYS recipes. Safety and Security. Anticipates and identifies potential safety and security problems and reports problems to the food service manager. Provides oversight, supervision, intervention, and evaluation of youth to assure the safety and security of property and staff. Recognizes safety hazards. Ensures that food service equipment is properly utilized. Enforces safety policies and practices to reduce or prevent slips, trips, falls, burns, etc. Inventory sharps, tools, and utensils according to facility policy and procedures to ensure safety. Follows facility key policy and procedures to ensure doors are kept locked. Correctly notifies appropriate parties in the event of equipment failure and forwards the appropriate details to the supervisor (to include work order number, date and time of malfunction, and parties notified). Ensures that chemicals are stored and used properly. Trains youth on fire prevention and evacuation procedures. Sanitation. Ensures that proper sanitation procedures are followed according to guidelines. Verify compliance by recording and documenting results. Ensures that food services equipment and physical plant of kitchen are cleaned on a regular basis as assigned to keep them free of food particles, dust, and bacteria. Controls times and temperatures of food to prevent food borne illness. Documents, as indicated by facility procedures, all necessary data relevant to daily kitchen operations and the prevention of food-borne illnesses in accordance with DYS Policy 10.7. Ensures storerooms are free of debris, organized, and are in compliance with state health regulations, DYS Policy, facility-specific procedures, and state audit standards. Inventory Control. Assists in taking a physical count of the inventory at least once a month. Requisitions food and food service supplies at least once a month and as needed in the absence of the facility food service manager. Inspects food and food service supplies for accurate quantity and condition upon arrival to the facility. Rejects food and supplies that are inadequate. Stores raw food and food supplies utilizing a FIFO inventory method. Date all food products upon arrival, ensuring date is visible. Signs requisitions and submits to the facility food service manager. In the absence of the manager submits the requisitions and invoices to the DYS food service program assistant. Understand food costs and how substituting products may affect plate costs. Assists with the delivery of orders throughout the week, place all food/paper products away, rotate stock, and ensure that all products are accounted for and correctly invoiced. Training and Meetings. Attend and actively participate in all assigned training and successfully complete any/all testing or other requirements for such training. Maintain required certifications as appropriate. Successful completion may be known or recorded by score or demonstration of skill. Meet and keep current on all mandatory training pursuant to prevailing DYS Policy. Successfully complete DYS Pre-Service, Facility Training and Orientation process as a new employee . click apply for full job details
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apr 26, 2024
Full time
Pay: $19.50 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
Apr 26, 2024
Full time
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.