Job Description - sr technical product manager - Starbucks Technology (Hybrid Seattle) () sr technical product manager - Starbucks Technology (Hybrid Seattle) ( Job Number: ) Job Posting Job Posting Apr 23, 2024 Job Posting End Date May 24, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Hybrid Starbucks - Technology Pay Range $137,000 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical product manager Sr. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The right candidate will possess a strong technical product management background, with demonstrated knowledge of cloud products within the Azure, AWS, and GCP spaces. This role will focus on building and leading a Cloud Center of Excellence, with special focus on customer engagement, cloud product knowledge, curation of learning curriculum, multi-media communications, digital accessibility, product release planning and product lifecycle management. Summary of Key Responsibilities The technical product manager acts as the primary point of contact for all aspects of a cloud center of excellence and the business, governance, and policies within.Responsibilities will include collaborating with peers to define, implement, communicate, and maintain Cloud governance, strategy, policy, standards, product roadmap and best practices.From product inception, through launch, and through the customer journey, you will envision how each team is going to play a role in the product's success.Emphasis should be placed on being an advocate for the end-users and in building and improving features based on their pain points; and to continuously iterate based on their feedback. Develop and maintain a roadmap for product delivery Work closely with customer users to understand product needs and with provider product groups to stay abreast of new developments and to ensure they are ready to support Starbucks users when needed Collaborate with cross-functional teams to ensure "look-forward" approach is employed to promote alignment of vision and execution Develop, define track and report on success metrics Monitor overall results and make recommendations for change based on results Develop and make recommendations of best practices for governance, policy, learning, and support Deep knowledge of cloud product tools within Azure/AWS/GCP and ability to communicate this knowledge both up and down Work closely with Talent Lab and internal organization partners to curate, deliver, and update cloud learning content Oversee and track contractual benefits like support, financial assistance, proactive engagements, workshops, and consultation offerings Work within an Agile environment Basic Qualifications We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications We'd especially love to hear from people with: 7+ years of industry experience in a technology environment with a record of successfully delivering complex products. Azure/AWS/GCP product knowledge (3+ years) Defining and overseeing governance, policy, and business administration in Azure/AWS/GCP (3+ years) Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities. Prior programming experience a plus Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment. Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making. Ability to plan for and review technical programming specifications. Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Strong verbal and written communications skills Consistently uses communications skills to influence outcomes. Ability to influence others without authority to get things done in a timely fashion. Ability to balance multiple priorities and meet deadlines. Strong knowledge of agile development practices, methodologies, and tools From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Apr 26, 2024
Full time
Job Description - sr technical product manager - Starbucks Technology (Hybrid Seattle) () sr technical product manager - Starbucks Technology (Hybrid Seattle) ( Job Number: ) Job Posting Job Posting Apr 23, 2024 Job Posting End Date May 24, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Hybrid Starbucks - Technology Pay Range $137,000 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical product manager Sr. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The right candidate will possess a strong technical product management background, with demonstrated knowledge of cloud products within the Azure, AWS, and GCP spaces. This role will focus on building and leading a Cloud Center of Excellence, with special focus on customer engagement, cloud product knowledge, curation of learning curriculum, multi-media communications, digital accessibility, product release planning and product lifecycle management. Summary of Key Responsibilities The technical product manager acts as the primary point of contact for all aspects of a cloud center of excellence and the business, governance, and policies within.Responsibilities will include collaborating with peers to define, implement, communicate, and maintain Cloud governance, strategy, policy, standards, product roadmap and best practices.From product inception, through launch, and through the customer journey, you will envision how each team is going to play a role in the product's success.Emphasis should be placed on being an advocate for the end-users and in building and improving features based on their pain points; and to continuously iterate based on their feedback. Develop and maintain a roadmap for product delivery Work closely with customer users to understand product needs and with provider product groups to stay abreast of new developments and to ensure they are ready to support Starbucks users when needed Collaborate with cross-functional teams to ensure "look-forward" approach is employed to promote alignment of vision and execution Develop, define track and report on success metrics Monitor overall results and make recommendations for change based on results Develop and make recommendations of best practices for governance, policy, learning, and support Deep knowledge of cloud product tools within Azure/AWS/GCP and ability to communicate this knowledge both up and down Work closely with Talent Lab and internal organization partners to curate, deliver, and update cloud learning content Oversee and track contractual benefits like support, financial assistance, proactive engagements, workshops, and consultation offerings Work within an Agile environment Basic Qualifications We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications We'd especially love to hear from people with: 7+ years of industry experience in a technology environment with a record of successfully delivering complex products. Azure/AWS/GCP product knowledge (3+ years) Defining and overseeing governance, policy, and business administration in Azure/AWS/GCP (3+ years) Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities. Prior programming experience a plus Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment. Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making. Ability to plan for and review technical programming specifications. Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Strong verbal and written communications skills Consistently uses communications skills to influence outcomes. Ability to influence others without authority to get things done in a timely fashion. Ability to balance multiple priorities and meet deadlines. Strong knowledge of agile development practices, methodologies, and tools From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock . What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. Join us and inspire with every cup. Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Apr 11, 2024
Full time
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
May 04, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly is designing and building a new state of the art Parenteral, Device Assembly, and Packaging Facility located at the Research Triangle Park (RTP) in North Carolina. This is an exciting opportunity to help build and operate a state-of-the-art manufacturing site and Quality System from the ground up. The Sterility Assurance Steward- Technical Services / Manufacturing Science (TS/MS) is a role encompasses technical leadership and advisory roles in all aspects of sterility assurance of parenteral products, including but not limited to formulation, container closure, delivery systems, processing and manufacturing environment. The Sterility Assurance Steward develops and implements a technical agenda with three primary objectives: (1) reliable, compliant manufacturing of the drug product; (2) improvement of the process control strategy, continuous optimization, development and the innovation of technologies; (3) continual deepening of the scientific understanding of sterility assurance. The technical agenda exists throughout the entire product, process and facility lifecycle. A key attribute of this position includes assessment of existing strategies to identify areas for continuous improvement and development of new strategies for sterility assurance programs, including Contamination Control Strategy, Aseptic Process Simulation, Filter Validation, Container Closure Validation, Leaks and Glove Management, Environmental Monitoring, Facility Disinfection, Gowning and Hygiene, and Sterility Assurance Risk Management programs. At the Steward level, the scientist provides leadership and influence across the Parenteral Network. The scope of the role includes syringe filling and device assembly & packaging operations for commercially manufactured products targeted for transfer to the RTP site. Key Objectives / Deliverables: Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Understand the scientific principles required for manufacturing parenteral drug products, including the interaction of the chemistry, equipment, aseptic processes, and container closure systems. Use sterility assurance risk management to evaluate existing and proposed manufacturing processes and associated controls with respect to the potential for introduction of microbial, endotoxin and particulate contamination. Lead and / or participate in complex projects associated with sterility assurance programs. Lead and / or assist in the development and execution of process and facility monitoring strategies that focus on areas of highest microbial risk (e.g., disinfectant/sanitizing agent evaluation, resident microflora evaluation, airflow pattern testing, environmental monitoring PQ, aseptic process simulations, etc.) Lead major deviations for root cause analysis related to sterility assurance programs. Remain abreast of external regulatory requirements associated with sterility assurance programs. Influence revision to corporate guidance associated with sterility assurance programs. Identify and implement continuous improvement for sterility assurance programs. Provide design input related to new processes (e.g., facilities, equipment, etc.) for RTP. Represents and defends the site's sterility assurance programs during internal audits and external regulatory inspections. Assists with writing of regulatory submissions for sterility assurance programs. Create, review, approve and provide sterility assurance training for new hires and personnel from other sites. Provide technical mentorship to a less senior scientists within the TS/MS organization. Provide technical mentorship to a less senior cross-functional personnel within RTP. Provide technical consultation across the Parenteral Network. Minimum Requirements: BS or MS in Microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline Minimum 10 years' experience in the biopharmaceutical industry Additional Preferences: Masters Degree in Microbiology, Biology or related scientific field (or equivalent work experience) preferred Facility start-up and/or technical transfer experience, including environmental monitoring performance qualification and aseptic process simulations Prior experience in multiple functions associated with manufacture of parenteral products (e.g. operations, environmental monitoring, sterility assurance validation, microbiology laboratory, technical services, quality assurance, etc.) In depth knowledge of risk management and the understanding / ability to use risk assessment tools Ability to analyze complex data and solve problems Strong technical writing and presentation skills Teamwork / interpersonal skills ability to effectively influence Knowledge of microbiology and sterility assurance Other Information: Role is Monday through Friday based. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required. Position will be based out of RTP site with ability to travel to Indianapolis and other global Lilly sites as required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 04, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly is designing and building a new state of the art Parenteral, Device Assembly, and Packaging Facility located at the Research Triangle Park (RTP) in North Carolina. This is an exciting opportunity to help build and operate a state-of-the-art manufacturing site and Quality System from the ground up. The Sterility Assurance Steward- Technical Services / Manufacturing Science (TS/MS) is a role encompasses technical leadership and advisory roles in all aspects of sterility assurance of parenteral products, including but not limited to formulation, container closure, delivery systems, processing and manufacturing environment. The Sterility Assurance Steward develops and implements a technical agenda with three primary objectives: (1) reliable, compliant manufacturing of the drug product; (2) improvement of the process control strategy, continuous optimization, development and the innovation of technologies; (3) continual deepening of the scientific understanding of sterility assurance. The technical agenda exists throughout the entire product, process and facility lifecycle. A key attribute of this position includes assessment of existing strategies to identify areas for continuous improvement and development of new strategies for sterility assurance programs, including Contamination Control Strategy, Aseptic Process Simulation, Filter Validation, Container Closure Validation, Leaks and Glove Management, Environmental Monitoring, Facility Disinfection, Gowning and Hygiene, and Sterility Assurance Risk Management programs. At the Steward level, the scientist provides leadership and influence across the Parenteral Network. The scope of the role includes syringe filling and device assembly & packaging operations for commercially manufactured products targeted for transfer to the RTP site. Key Objectives / Deliverables: Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Understand the scientific principles required for manufacturing parenteral drug products, including the interaction of the chemistry, equipment, aseptic processes, and container closure systems. Use sterility assurance risk management to evaluate existing and proposed manufacturing processes and associated controls with respect to the potential for introduction of microbial, endotoxin and particulate contamination. Lead and / or participate in complex projects associated with sterility assurance programs. Lead and / or assist in the development and execution of process and facility monitoring strategies that focus on areas of highest microbial risk (e.g., disinfectant/sanitizing agent evaluation, resident microflora evaluation, airflow pattern testing, environmental monitoring PQ, aseptic process simulations, etc.) Lead major deviations for root cause analysis related to sterility assurance programs. Remain abreast of external regulatory requirements associated with sterility assurance programs. Influence revision to corporate guidance associated with sterility assurance programs. Identify and implement continuous improvement for sterility assurance programs. Provide design input related to new processes (e.g., facilities, equipment, etc.) for RTP. Represents and defends the site's sterility assurance programs during internal audits and external regulatory inspections. Assists with writing of regulatory submissions for sterility assurance programs. Create, review, approve and provide sterility assurance training for new hires and personnel from other sites. Provide technical mentorship to a less senior scientists within the TS/MS organization. Provide technical mentorship to a less senior cross-functional personnel within RTP. Provide technical consultation across the Parenteral Network. Minimum Requirements: BS or MS in Microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline Minimum 10 years' experience in the biopharmaceutical industry Additional Preferences: Masters Degree in Microbiology, Biology or related scientific field (or equivalent work experience) preferred Facility start-up and/or technical transfer experience, including environmental monitoring performance qualification and aseptic process simulations Prior experience in multiple functions associated with manufacture of parenteral products (e.g. operations, environmental monitoring, sterility assurance validation, microbiology laboratory, technical services, quality assurance, etc.) In depth knowledge of risk management and the understanding / ability to use risk assessment tools Ability to analyze complex data and solve problems Strong technical writing and presentation skills Teamwork / interpersonal skills ability to effectively influence Knowledge of microbiology and sterility assurance Other Information: Role is Monday through Friday based. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required. Position will be based out of RTP site with ability to travel to Indianapolis and other global Lilly sites as required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
Job Description Job Description Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It s what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we re always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery. The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations. Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIc17283d2442f-4489
May 03, 2024
Full time
Job Description Job Description Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It s what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we re always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery. The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations. Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIc17283d2442f-4489
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
May 03, 2024
Full time
Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa. ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us. Job Description OVERSEE AND MONITOR DAILY SPA OPERATIONS Lead Spa team to maximize treatment bookings and yield management Facility walk-through to ensure that standards are met Ensure adherence of department and facility policies Establish professional business relationship with all vendors and increase Spaproduct inventories Oversee the Spa renovation project and the reopening PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS' EXPECTIONS Lead the team on a Heartist approach to personalizing the guest experience at the Spa DRIVE SPA REVENUE AND COST CONTROL Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently Lead in implementation of 12-month marketing plan Identify new business and marketing opportunities Assist in the implementation of 12-month public relations program (calendar of events, media etc.) Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required Promote and sell customized Spa programs to conference groups as required Meet with group meeting planners to sell Spa facility and programs as required Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility Approve payroll hours and hotel administered service charges / gratuity reports Review / approve purchase requisitions Prepare operations and capital improvement budget preparation Review expenditures to ensure that they are kept within operating budgets Review / approve all invoices before payment Review remuneration of salaried colleagues and independent contractors Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services MANAGEMENT AND LEADERSHIP OF THE SPA TEAM Recruit, train, develop and motivate members of the Spa team Ensure the establishment and execution of all departmental goals Ensure all safety practices of Willow Stream are adhered to by entire Spa team Conduct discussions /performance reviews with Spa team INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM Act as a spokesperson for the Spa and the Brand Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance Provide a level of Safety & Security for all guests/members Develop own knowledge and skills to grow as a business partner and leader Qualifications Qualifications: Minimum of 5 years of progressive experience in management position in Spa Experience in the hospitality industry is an asset Experience and education is one of the Spa disciplines of fitness or therapy is a significant asset Interpersonal skills to deal with guests and colleagues issues Good problem solving skills and effective decision maker
Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It's what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work -a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we're always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery . The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations . Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIa22cb6-
May 02, 2024
Full time
Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It's what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work -a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we're always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include: Medical, dental, life, disability, vision, and supplemental insurance Company paid holidays Paid Time Off (PTO) plans Performance bonus potential 401k plan with company match Expectations Deliciously Exceeded. Summary We are currently seeking a New York or New Jersey based experienced Cake Decorator & Traveling Trainer to provide technical support, bakery and cake decorating training to assigned client accounts. Essential Functions Provide training to in-store bakery personnel on cake decorating techniques along with baking procedures for various products from frozen batters and mixes Create and implement marketing and sales strategies for ready-to-sell product portfolio Develop and present new ideas and programs to assigned client accounts Partner with internal stakeholders to ensure best in class service and tools are provided to clients Ability to adapt an ever-changing environment Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Excellent computer skills (Word, Excel, Power Point, Outlook, etc.) Strong verbal/written communication and presentation skills Self-starter with superior organization skills and multi-tasking skills Strong time management skills Ability to carefully follow recipes and training procedures based on customer specifications Qualifications (Education, Experience, Competencies) Must be located in New Jersey or a neighboring state. 3-5 years of cake decorating and baking experience; grocery store bakery experience preferred Portfolio is preferred Tools will be provided, responsible for keeping track of tools and equipment provided. Ability to be exposed to colder climates for 3-6 hours per day Ability to lift up to 50 lbs/pounds manually. Ability to stand and use the fine manipulation of both hands for up to 10 hours per day Must be able to remain in a stationary position 100%. Constantly operates a kitchen, baking and decorating equipment and machinery . The person in this position frequently communicates with colleagues and management. Must be able to exchange accurate information in these situations . Travel required 75% travel Expectations (Exhibit and Promote Company's Core Values) People: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. RISE123 MON123 PIa22cb6-
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
May 01, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Job Description The Champagne Bar Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Champagne Bar Manager will lead a management and service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. Compensation: $80,000.00 - $90,000.00 - Annual Salary Responsibilities Floor presence during shift, greeting and interacting with guests. Perform daily inspection of restaurant for readiness according to standards. Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering. Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards. Responsibility for maintaining the highest standards of service and ambiance. Supervision of tabletop presentation for meal service. Supervise and direct service Handle guest complaints in the most diplomatic manner. Ensure food quality and 100% customer satisfaction. Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing). Maintaining inventory of equipment, linen and other supplies Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions. Monitoring and controlling Micros system in appliance to guest checks and hotel reports Monitor speed of service and exercise quality control for both food and beverage. Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals. Increase knowledge of the industry trends. Maintain safety by adhering to stated safety policies and handle guest and employee accidents. Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met. Relate any outlet maintenance needs to the Engineering Department by work order program. Keep storerooms in a state of readiness, cleanliness and tidiness. Promote and maintains good employee relations between service kitchen and dining room. Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train. Wine lists development. Work is in the area of wine procurement, storage, and wine rotation. Responsible overall for the delivery of wine service. Progressive and ongoing staff education. Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item. Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons. Ethical duty to work with the taste preference and budget parameters of the patron. Maintenance of all wine lists and menus.
May 01, 2024
Full time
Job Description The Champagne Bar Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Champagne Bar Manager will lead a management and service team of colleagues to a common goal for the guest, colleague, owner and brand awareness. Compensation: $80,000.00 - $90,000.00 - Annual Salary Responsibilities Floor presence during shift, greeting and interacting with guests. Perform daily inspection of restaurant for readiness according to standards. Responsibility for all opening/closing procedures of shift, including Log Book, pre-meal shift, guest comment card process, and menu engineering. Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards. Responsibility for maintaining the highest standards of service and ambiance. Supervision of tabletop presentation for meal service. Supervise and direct service Handle guest complaints in the most diplomatic manner. Ensure food quality and 100% customer satisfaction. Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing). Maintaining inventory of equipment, linen and other supplies Profit & Loss management by following cash control/security procedures manages labor, review financial reports, and takes any appropriate actions. Monitoring and controlling Micros system in appliance to guest checks and hotel reports Monitor speed of service and exercise quality control for both food and beverage. Schedule dining room personnel with forecasted business ensuring that staffing is adequate and yet within budgetary goals. Increase knowledge of the industry trends. Maintain safety by adhering to stated safety policies and handle guest and employee accidents. Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met. Relate any outlet maintenance needs to the Engineering Department by work order program. Keep storerooms in a state of readiness, cleanliness and tidiness. Promote and maintains good employee relations between service kitchen and dining room. Lead efforts in recruiting, interviewing, and hiring team members; conducts performance appraisals, take disciplinary action, motivate and train. Wine lists development. Work is in the area of wine procurement, storage, and wine rotation. Responsible overall for the delivery of wine service. Progressive and ongoing staff education. Working along with the culinary team, by pairing and suggesting wines that will best complement each particular food menu item. Working on the floor as sommelier assisting in service and elevating our service performance while in direct contact with the restaurant patrons. Ethical duty to work with the taste preference and budget parameters of the patron. Maintenance of all wine lists and menus.
Job Description Hotel General Manager (Columbia, SC) Previous Hotel Managerial Experience required Job description Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, engineering and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors. Oversees all aspects of the hotel operations, including: guest relations front desk housekeeping maintenance finances team building and staff development What you will be doing Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care Create new programs in response to market conditions and revenue opportunities Coordinate internal training and development programs Maintain a high personal visibility throughout the property and throughout the community Ensure hotel is in compliance with federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws Oversee all the major operations of the hotel Benefits Work with a small company, directly with ownership Working with a great group of people! Please submit your resume in confidence and include your current salary, or salary range expectations.
May 01, 2024
Full time
Job Description Hotel General Manager (Columbia, SC) Previous Hotel Managerial Experience required Job description Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, engineering and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors. Oversees all aspects of the hotel operations, including: guest relations front desk housekeeping maintenance finances team building and staff development What you will be doing Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care Create new programs in response to market conditions and revenue opportunities Coordinate internal training and development programs Maintain a high personal visibility throughout the property and throughout the community Ensure hotel is in compliance with federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws Oversee all the major operations of the hotel Benefits Work with a small company, directly with ownership Working with a great group of people! Please submit your resume in confidence and include your current salary, or salary range expectations.
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description The Hotel Manager is an inspirational ambassador of the Fairmont Century Plaza and responsible for day-to-day operations. Ensures the delivery of a consistently high level of memorable luxury guest experiences, colleague engagement and profitability across all aspects of the operation. Through providing strategic planning and inspirational leadership the Hotel Manager creates a positive high performance and high engagement culture. What you will be doing: The Hotel Manager is accountable for all aspects of the operation (Food and Beverage, Rooms, Spa, Residential, Engineering and Security) and work in partnership with Sales and Marketing, Finance, Purchasing, IT and Talent and Culture to ensure a seamless five star guest experience with each outlet optimizing its performance. Consistently delivers memorable and Forbes 5 star service experiences Builds a high performing and highly engaged team Optimizes both profitability and value of The Fairmont Century Plaza brand. Your key responsibilities & contribution will be: Ensures that delivery of Forbes 5 star personalized guest experience is the key focus across all areas of the hotel Leads by example in developing high quality relationships with the guests, ensuring that all tasks relating to guest service, comfort and satisfaction are treated with utmost priority. Analyses feedback and trends in guest satisfaction taking appropriate action to strive for enhancements at every opportunity. Has expert knowledge of the facilities, services and events offered by the hotel and the surrounding area and actively promotes them as well as all amenities and programs offered by the company. Ensures that the team are fully aware of the Standard Operating Procedures including but not limited to Forbes 5 star and LQA standards, and are capable of delivering them. Builds a culture of prioritizing quality improvement through training plans, quality audits, corrective action plans, and regular review. Liaises closely with all Heads of Department with regards to servicing and handling of high profile guests. Works in partnership with Regional Director of Talent & Culturetocreate a positive, diverse and empowered, high performance culture, role modelling inclusive 'inverted pyramid' leadership, and nurturing talent to ensure that all HOD's are effective in their current roles and developed to their full potential. Ensures that Standard Operating Procedures and On Job Training Programs are in place and delivered across the operations to build capability and meet brand and service standards. Works in partnership with the Regional Director of Finance & Business Support to optimize financial performance while enhancing brand reputation and value. Champions Planet 21 initiative, diversity and inclusion and other Accor related programs in the operation. Responds to any changes as dictated by the needs of the industry, company or hotel. Maintains all hotel records and forms required for audit purposes and as prescribed by local management and policies. Ensures that all departmental reports and correspondence are completed punctually and accurately. During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The Fairmont Century Plaza relies on the flexibility of its colleagues to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. What is in it for you? Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Salary $220,000-$250,000 Qualifications Minimum of 8 years' experience required in a senior leadership role within a similar hotel brand. Experience leading hotel operations in a unionized environment, strongly preferred University/College degree required Demonstrates courage, confidence and a positive outlook across a wide range of challenging situations. Develops, mentors and empowers team members inspiring them by building a positive culture Advocates guest passion. Makes guests and their needs a primary focus in developing business initiatives. Inspires, engages and motivates the team to achieve a shared vision Collaborates with colleagues across the hotel, communicating clearly and consistently to ensure understanding Enables the team by directing, coaching, coordinating and monitoring resources and activities to achieve goals Seeks opportunities to self-develop, is detail minded, highly organized and time efficient to ensure that goals are met Operational decision making - provides practical solutions to complex operational problems Monitors market trends and understands their impact on the strategic plans of the business Understands financial data and the operations of their own and other departments Identifies opportunities for business improvement and change, develops and implements change initiatives How you will be Extraordinary: Your passion for hospitality and your enthusiasm for what you do are clear for all to see. You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble. Your glass is always half full and your positive energy is infectious. You are adaptable, and enjoy doing a variety of different things. You would never say 'it's not my job!' You work well under pressure, juggling tasks and prioritizing brilliantly, so that you consistently deliver to a high standard You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues You are constantly thinking about how we can improve the way we do things and create and even better guest and colleagueexperience You are an expert in what you do best, and have the appetite to learn how to do new things You are self-motivated, and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor . click apply for full job details
Apr 30, 2024
Full time
Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description The Hotel Manager is an inspirational ambassador of the Fairmont Century Plaza and responsible for day-to-day operations. Ensures the delivery of a consistently high level of memorable luxury guest experiences, colleague engagement and profitability across all aspects of the operation. Through providing strategic planning and inspirational leadership the Hotel Manager creates a positive high performance and high engagement culture. What you will be doing: The Hotel Manager is accountable for all aspects of the operation (Food and Beverage, Rooms, Spa, Residential, Engineering and Security) and work in partnership with Sales and Marketing, Finance, Purchasing, IT and Talent and Culture to ensure a seamless five star guest experience with each outlet optimizing its performance. Consistently delivers memorable and Forbes 5 star service experiences Builds a high performing and highly engaged team Optimizes both profitability and value of The Fairmont Century Plaza brand. Your key responsibilities & contribution will be: Ensures that delivery of Forbes 5 star personalized guest experience is the key focus across all areas of the hotel Leads by example in developing high quality relationships with the guests, ensuring that all tasks relating to guest service, comfort and satisfaction are treated with utmost priority. Analyses feedback and trends in guest satisfaction taking appropriate action to strive for enhancements at every opportunity. Has expert knowledge of the facilities, services and events offered by the hotel and the surrounding area and actively promotes them as well as all amenities and programs offered by the company. Ensures that the team are fully aware of the Standard Operating Procedures including but not limited to Forbes 5 star and LQA standards, and are capable of delivering them. Builds a culture of prioritizing quality improvement through training plans, quality audits, corrective action plans, and regular review. Liaises closely with all Heads of Department with regards to servicing and handling of high profile guests. Works in partnership with Regional Director of Talent & Culturetocreate a positive, diverse and empowered, high performance culture, role modelling inclusive 'inverted pyramid' leadership, and nurturing talent to ensure that all HOD's are effective in their current roles and developed to their full potential. Ensures that Standard Operating Procedures and On Job Training Programs are in place and delivered across the operations to build capability and meet brand and service standards. Works in partnership with the Regional Director of Finance & Business Support to optimize financial performance while enhancing brand reputation and value. Champions Planet 21 initiative, diversity and inclusion and other Accor related programs in the operation. Responds to any changes as dictated by the needs of the industry, company or hotel. Maintains all hotel records and forms required for audit purposes and as prescribed by local management and policies. Ensures that all departmental reports and correspondence are completed punctually and accurately. During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The Fairmont Century Plaza relies on the flexibility of its colleagues to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. What is in it for you? Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Salary $220,000-$250,000 Qualifications Minimum of 8 years' experience required in a senior leadership role within a similar hotel brand. Experience leading hotel operations in a unionized environment, strongly preferred University/College degree required Demonstrates courage, confidence and a positive outlook across a wide range of challenging situations. Develops, mentors and empowers team members inspiring them by building a positive culture Advocates guest passion. Makes guests and their needs a primary focus in developing business initiatives. Inspires, engages and motivates the team to achieve a shared vision Collaborates with colleagues across the hotel, communicating clearly and consistently to ensure understanding Enables the team by directing, coaching, coordinating and monitoring resources and activities to achieve goals Seeks opportunities to self-develop, is detail minded, highly organized and time efficient to ensure that goals are met Operational decision making - provides practical solutions to complex operational problems Monitors market trends and understands their impact on the strategic plans of the business Understands financial data and the operations of their own and other departments Identifies opportunities for business improvement and change, develops and implements change initiatives How you will be Extraordinary: Your passion for hospitality and your enthusiasm for what you do are clear for all to see. You are gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to make them feel special. Nothing is too much trouble. Your glass is always half full and your positive energy is infectious. You are adaptable, and enjoy doing a variety of different things. You would never say 'it's not my job!' You work well under pressure, juggling tasks and prioritizing brilliantly, so that you consistently deliver to a high standard You have an eye for detail and are committed to doing everything you can to get it right first time for our guests and colleagues You are constantly thinking about how we can improve the way we do things and create and even better guest and colleagueexperience You are an expert in what you do best, and have the appetite to learn how to do new things You are self-motivated, and take ownership for driving your own performance, thriving on being trusted and being given freedom in how you do your job You work brilliantly with colleagues across the hotel so that we are one team delivering a seamless and memorable guest experience Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor . click apply for full job details
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Apr 29, 2024
Full time
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Apply Job Type Full-time Description KdG, a Division of Shive Hattery, St. Louis office & Chicago office has an immediate full-time opening for a Senior Architect with ten (10) to fifteen (15) years of experience. We are a full-service design firm offering interior design, architecture, engineering, and landscape architecture. You will be an integral member of the design team working on all phases and aspects of our varied projects. Qualifications Experience in working on Gaming or Hospitality projects Completion of accredited professional degree program with a bachelor's degree or master's degree in architecture, or equivalent in appropriate education and experience. Registered architect is a requirement. NCARB certification is a plus. Experience managing and or supervising project teams of architects, engineers, and designers of medium and large projects Demonstrate a high degree of aptitude in critical, creative thinking associated with design and the design process Demonstrates a comprehensive understanding of architectural specifications, international building codes, life safety code and current ADA requirements Knowledge of programming, planning, and building performance is beneficial Qualifications/Proficiencies consistent with senior-level experience for a motivated and creative professional; able to design with inherent understanding of building systems; capable of designing projects for high quality gaming and hospitality clients. Self-motivated and able to problem-solve independently. Strong working knowledge of Autodesk Revit, Illustrator, Photoshop, Microsoft Office, and Google SketchUp. Working knowledge of AutoCAD is beneficial Excellent communication skills Excellent organizational skills with strong attention to detail Is a continuous learner focused on constant improvement; embraces new technologies. Ability to see the bigger picture and organize a team to achieve the goal. Motivated to both meet and exceed goals in a self-directed way; works hard with limited supervision. Ability to prioritize multiple deadlines and commitments and be consistently on schedule. Requirements Engage with the project team from programming/scope definition, design, and documentation through implementation Participate and contribute in design and project management with design discussions, idea generation, collaboration, and design work in drawing, modeling and 3D image formats A licensed design professional directing non-licensed and other professionals assigned to design, produce and coordinate the design process and technical documents Design and detailing in Revit Attend project and client meetings with design professionals for both business development opportunities and projects under contract Development of technical / design solutions Assist in design presentation development Exceptional presentation skills Revit/BIM modeling and project documentation Follow project development and production standards Ability and willingness to travel. Ability to provide field observations on construction job sites Interested applicants should submit their cover letter, resume, and portfolio for consideration. If unable to submit your portfolio due to size constraints, please include a link to your portfolio in your cover letter. Why Shive-Hattery? Shive-Hattery strives to provide outstanding client service and provide rewarding careers to our employees. Our learning and teaching culture is based on collaboration; you must be willing to mentor and teach other employees while continuing to develop your skills to grow professionally at Shive-Hattery. We have a One-Firm philosophy, meaning you will have the opportunity to collaborate and learn from design professionals across our 15 different offices and multiple market sectors. We have architecture, interior design, structural, mechanical, electrical, plumbing, civil, site survey, and many other disciplines. We are a one-stop shop when it comes to design, which enables us to harness the power of a 500+ member firm while maintaining the intimacy and culture of a much smaller office environment. The Chicago and St. Louis offices each have around 25-30 staff members. Shive-Hattery offers outstanding benefits, a sound compensation package. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. It is our policy to afford equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status or genetic information.
Apr 26, 2024
Full time
Apply Job Type Full-time Description KdG, a Division of Shive Hattery, St. Louis office & Chicago office has an immediate full-time opening for a Senior Architect with ten (10) to fifteen (15) years of experience. We are a full-service design firm offering interior design, architecture, engineering, and landscape architecture. You will be an integral member of the design team working on all phases and aspects of our varied projects. Qualifications Experience in working on Gaming or Hospitality projects Completion of accredited professional degree program with a bachelor's degree or master's degree in architecture, or equivalent in appropriate education and experience. Registered architect is a requirement. NCARB certification is a plus. Experience managing and or supervising project teams of architects, engineers, and designers of medium and large projects Demonstrate a high degree of aptitude in critical, creative thinking associated with design and the design process Demonstrates a comprehensive understanding of architectural specifications, international building codes, life safety code and current ADA requirements Knowledge of programming, planning, and building performance is beneficial Qualifications/Proficiencies consistent with senior-level experience for a motivated and creative professional; able to design with inherent understanding of building systems; capable of designing projects for high quality gaming and hospitality clients. Self-motivated and able to problem-solve independently. Strong working knowledge of Autodesk Revit, Illustrator, Photoshop, Microsoft Office, and Google SketchUp. Working knowledge of AutoCAD is beneficial Excellent communication skills Excellent organizational skills with strong attention to detail Is a continuous learner focused on constant improvement; embraces new technologies. Ability to see the bigger picture and organize a team to achieve the goal. Motivated to both meet and exceed goals in a self-directed way; works hard with limited supervision. Ability to prioritize multiple deadlines and commitments and be consistently on schedule. Requirements Engage with the project team from programming/scope definition, design, and documentation through implementation Participate and contribute in design and project management with design discussions, idea generation, collaboration, and design work in drawing, modeling and 3D image formats A licensed design professional directing non-licensed and other professionals assigned to design, produce and coordinate the design process and technical documents Design and detailing in Revit Attend project and client meetings with design professionals for both business development opportunities and projects under contract Development of technical / design solutions Assist in design presentation development Exceptional presentation skills Revit/BIM modeling and project documentation Follow project development and production standards Ability and willingness to travel. Ability to provide field observations on construction job sites Interested applicants should submit their cover letter, resume, and portfolio for consideration. If unable to submit your portfolio due to size constraints, please include a link to your portfolio in your cover letter. Why Shive-Hattery? Shive-Hattery strives to provide outstanding client service and provide rewarding careers to our employees. Our learning and teaching culture is based on collaboration; you must be willing to mentor and teach other employees while continuing to develop your skills to grow professionally at Shive-Hattery. We have a One-Firm philosophy, meaning you will have the opportunity to collaborate and learn from design professionals across our 15 different offices and multiple market sectors. We have architecture, interior design, structural, mechanical, electrical, plumbing, civil, site survey, and many other disciplines. We are a one-stop shop when it comes to design, which enables us to harness the power of a 500+ member firm while maintaining the intimacy and culture of a much smaller office environment. The Chicago and St. Louis offices each have around 25-30 staff members. Shive-Hattery offers outstanding benefits, a sound compensation package. Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. It is our policy to afford equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status or genetic information.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: Provides technical leadership for drug product manufacturing processes under development and in commercial production in the Dry Product Network. Key Objectives/Deliverables Serve as Manufacturing TS/MS representative to work with Product Development, CM&C teams, Manufacturing sites, and applicable functional areas to commercialize new dry oral solid drug products Leverage prior experience to anticipate commercial manufacturing challenges for new dry products. Work across Development and Manufacturing site(s) to implement appropriate product control strategies based on anticipated needs. Serve as the Global Molecule Steward for select oral solid dosage form drug products. Collaboratively integrate different disciplines such as engineering and analytical science on technical projects, process performance improvements, or control strategy effectiveness. Provide proficient data analysis and conclusions considering technical, Regulatory and Quality compliance, and business needs. Provide technical leadership for manufacturing process transfers between Lilly and external manufacturing sites as well as additional technical support/guidance for external manufacturing as needed. Drive appropriate shared learning, alignment and improvement across sites and network level activity according to best practices and technical principles. Ensure that experiments and technical work are well designed and appropriately rigorous. Use first principles and theoretical knowledge to define scientific approaches to support technical expectations. Utilize in depth understanding of materials, process, and product to improve product/process robustness, reduce variability, and provide improvement in control strategies across sites and technologies. Collaborate with Project Managers on key product project plans and support timely delivery of milestones with appropriate risk mitigation strategies. Leverage prior experience and knowledge as a Subject Matter Expert to collaborate with Development and manufacturing sites in the optimization of key manufacturing platforms such as continuous manufacturing. Influence Development on new product or platform topics in line with Manufacturing needs. Identify and lead the deployment of other new technology as appropriate. Author technical reports and appropriate sections of regulatory submission and responses as needed. Prepare technical aspects of other Regulatory/Quality based documents and support Regulatory reviews and inspections as needed. Remain current on external pharmaceutical manufacturing trends and innovations. Leverage these to improve strategies and applications for developing and controlling manufacturing processes. Prepare, review, and approve study designs, protocols, technical reports, and other related technical documentation. As a reviewer of technical reports, provide input on the experimental findings and conclusions. Mentor and provide review/coaching to develop other technical resources on scientific approach, technology, as well as business approach and behaviors. Achieve network level results for Lilly's dry products (oral solid dosage forms) that improve the business. Influence global leadership to drive improvements and resolve issues. Basic Requirements: Bachelor's Degree or higher in Chemistry, Engineering, Pharmacy, or related science. Minimum 7-10+ years of direct experience and technical expertise across multiple areas, unit operations, and platforms related to dry products (oral solid dosage forms) development, commercialization & commercial GMP-manufacturing. Additional Preferences: Demonstrated, strong technical leadership and communication skills. Communicates effectively across disciplines and types of audiences (internal and external) to influence and/or drive common understanding and appropriate actions. Ability to work well independently, as well as in teams. Provides partnership and collaboration across multiple disciplines. Ability to lead teams effectively. Demonstrated, strong analytical and problem solving abilities. Effective at integrating multiple technology disciplines to drive programs forward. Flexibility to interact with multiple partners/functions, regions, and cultures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
Apr 14, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: Provides technical leadership for drug product manufacturing processes under development and in commercial production in the Dry Product Network. Key Objectives/Deliverables Serve as Manufacturing TS/MS representative to work with Product Development, CM&C teams, Manufacturing sites, and applicable functional areas to commercialize new dry oral solid drug products Leverage prior experience to anticipate commercial manufacturing challenges for new dry products. Work across Development and Manufacturing site(s) to implement appropriate product control strategies based on anticipated needs. Serve as the Global Molecule Steward for select oral solid dosage form drug products. Collaboratively integrate different disciplines such as engineering and analytical science on technical projects, process performance improvements, or control strategy effectiveness. Provide proficient data analysis and conclusions considering technical, Regulatory and Quality compliance, and business needs. Provide technical leadership for manufacturing process transfers between Lilly and external manufacturing sites as well as additional technical support/guidance for external manufacturing as needed. Drive appropriate shared learning, alignment and improvement across sites and network level activity according to best practices and technical principles. Ensure that experiments and technical work are well designed and appropriately rigorous. Use first principles and theoretical knowledge to define scientific approaches to support technical expectations. Utilize in depth understanding of materials, process, and product to improve product/process robustness, reduce variability, and provide improvement in control strategies across sites and technologies. Collaborate with Project Managers on key product project plans and support timely delivery of milestones with appropriate risk mitigation strategies. Leverage prior experience and knowledge as a Subject Matter Expert to collaborate with Development and manufacturing sites in the optimization of key manufacturing platforms such as continuous manufacturing. Influence Development on new product or platform topics in line with Manufacturing needs. Identify and lead the deployment of other new technology as appropriate. Author technical reports and appropriate sections of regulatory submission and responses as needed. Prepare technical aspects of other Regulatory/Quality based documents and support Regulatory reviews and inspections as needed. Remain current on external pharmaceutical manufacturing trends and innovations. Leverage these to improve strategies and applications for developing and controlling manufacturing processes. Prepare, review, and approve study designs, protocols, technical reports, and other related technical documentation. As a reviewer of technical reports, provide input on the experimental findings and conclusions. Mentor and provide review/coaching to develop other technical resources on scientific approach, technology, as well as business approach and behaviors. Achieve network level results for Lilly's dry products (oral solid dosage forms) that improve the business. Influence global leadership to drive improvements and resolve issues. Basic Requirements: Bachelor's Degree or higher in Chemistry, Engineering, Pharmacy, or related science. Minimum 7-10+ years of direct experience and technical expertise across multiple areas, unit operations, and platforms related to dry products (oral solid dosage forms) development, commercialization & commercial GMP-manufacturing. Additional Preferences: Demonstrated, strong technical leadership and communication skills. Communicates effectively across disciplines and types of audiences (internal and external) to influence and/or drive common understanding and appropriate actions. Ability to work well independently, as well as in teams. Provides partnership and collaboration across multiple disciplines. Ability to lead teams effectively. Demonstrated, strong analytical and problem solving abilities. Effective at integrating multiple technology disciplines to drive programs forward. Flexibility to interact with multiple partners/functions, regions, and cultures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.