Yotel Management USA CO LLC
Washington, Washington DC
Job Description Job Description TITLE Banquet Chef ABOUT THE ORGANIZATION WELCOME TO YOTEL A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go. MAKING YOUR HOTEL EXPERIENCE NON-STOP YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology. LOCATION YOTEL Washington DC POSITION Banquet Chef - Wash DC DESCRIPTION The YOTEL Washington DC Banquet Chef interacts with fellow chefs, managers, staff members and supervisors in a polite, courteous and hospitable manner to ensure that the hotel s guests are having an exemplary dining experience. Coordinates activities and training of Sous chefs, cooks, dishwashers and other kitchen workers engaged in preparing and cooking foods to ensure an efficient and profitable food service by performing the following duties personally or through subordinate supervisors. Essential Functions: Communicates effectively and genuinely with guests, team members and other departments. Maintains a friendly and caring demeanor at all times in a fast pace environment. Shows initiative and anticipates needs in job performance. Demonstrates team work; is dependable and productive. Able to find guest centric solutions. Professionally deals with situations and people, having conflict solution skills. Maintains a professional stylish image at all times within the company appearance standards. Has knowledge of and assist in all emergency procedures as required. Inspects establishment, supervises workers to ensure compliance with occupational, health, and safety standards. Assists in the maintaining of daily, weekly and monthly budgets regarding food, operating items and labor (including but not limited to): Participating in the planning of menus and utilization of food surpluses and leftovers, taking into account probable number of guests, marketing conditions, popularity of various dishes, and execution of menus. Estimating food consumption and assisting purchasing or requisitioning foods and kitchen supplies. Supervising cooks and other kitchen personnel and coordinating their assignments to ensure economical and timely food production. Uses several different computer applications to communicate, generate information, analyze data and place orders (including but not limited to): Tracking sales and costs. Purchasing of food and supplies. Tracking labor and scheduling Assists in insuring that entire Kitchen is maintained and cleaned (including but not limited to): Confirming all side duty sheets are being followed and updated, and checking all work is completed daily and weekly Communicating with the Maintenance Department Checking all storage areas are maintained. Confirming all equipment is maintained and functioning properly and when necessary take appropriate action Devises special dishes and develops recipes and special menus. Oversees and actively participates in activities within all back of the house areas (including but not limited to); Assigning work tasks, coordinating and overseeing activities of kitchen personnel and service personnel to ensure prompt and courteous service to guests. Inspecting kitchen preparation stations for proper set up, neatness and cleanliness. Demonstrating proper food handling and sanitation techniques. Observing methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. Testing cooked foods by tasting and smelling those Insuring foods are stored and kept at proper holding temperatures, through the use of thermometers. Driving the Customer Relations Management system by insuring that all such orders are handled correctly. Addressing guest complaints concerning food. Confirming all food items leaving the kitchen meet set standards Expediting food service Oversees all banquet culinary functions; Attend weekly BEO meetings Prepare all meals as per the BEO for banquet functions Work closely with the Banquet Leadership on way to improve meals, timing etc. Work closely with the Director of Conference Services on menus, pricing, timing etc Insures all staff completes all end of shift paperwork (including but not limited to): Following set-up sheets Completing breakdown/closing procedures Assists in interviewing process and trains all back of the house staff (including but not limited to): Insuring that all back of the house staff completes necessary paperwork. Training kitchen staff in proper service, and product knowledge. Assists in tracking employee performance (including but not limited to); Performing reviews Completing Corrective Communications Schedules work hours and keep time records of staff through the TimeSaver System. Attends staff meetings. Assists in the maintaining of employee and office files. Interacts on daily conference calls. Documents all Incidents and Accidents and follows appropriate procedure. Completes daily opening and closing paperwork Follows guidelines as outlined in the Company Handbook. Non Essential Functions: Be involved in departmental meetings and committees. POSITION REQUIREMENTS: Knowledge, Skills, Abilities: Strong Oral and written communication skills Attention to detail Planning and organizational ability Able to work flexible, sometimes long hours Able to exert up to 50 lbs of force occasionally and 10 lbs of force frequently. Leadership Skills Excellent Customer Service Skills Computer Skills Interpersonal skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to calculate figures and amounts such as discounts, and percentages. Ability to apply basic math concepts of addition, subtraction, division and multiplication. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to get along with others and work as a team. Ability to handle a fast paced frequently changing environment. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two to Five years related Banquet experience and/or training; or equivalent combination of education and experience. PM23 SALARY $75,000.00 - $85,000.00 SHIFT FULL-TIME/PART-TIME Full-Time EXEMPT/NON-EXEMPT: Exempt EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PI7a4e14db028c-1921
May 03, 2024
Full time
Job Description Job Description TITLE Banquet Chef ABOUT THE ORGANIZATION WELCOME TO YOTEL A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go. MAKING YOUR HOTEL EXPERIENCE NON-STOP YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology. LOCATION YOTEL Washington DC POSITION Banquet Chef - Wash DC DESCRIPTION The YOTEL Washington DC Banquet Chef interacts with fellow chefs, managers, staff members and supervisors in a polite, courteous and hospitable manner to ensure that the hotel s guests are having an exemplary dining experience. Coordinates activities and training of Sous chefs, cooks, dishwashers and other kitchen workers engaged in preparing and cooking foods to ensure an efficient and profitable food service by performing the following duties personally or through subordinate supervisors. Essential Functions: Communicates effectively and genuinely with guests, team members and other departments. Maintains a friendly and caring demeanor at all times in a fast pace environment. Shows initiative and anticipates needs in job performance. Demonstrates team work; is dependable and productive. Able to find guest centric solutions. Professionally deals with situations and people, having conflict solution skills. Maintains a professional stylish image at all times within the company appearance standards. Has knowledge of and assist in all emergency procedures as required. Inspects establishment, supervises workers to ensure compliance with occupational, health, and safety standards. Assists in the maintaining of daily, weekly and monthly budgets regarding food, operating items and labor (including but not limited to): Participating in the planning of menus and utilization of food surpluses and leftovers, taking into account probable number of guests, marketing conditions, popularity of various dishes, and execution of menus. Estimating food consumption and assisting purchasing or requisitioning foods and kitchen supplies. Supervising cooks and other kitchen personnel and coordinating their assignments to ensure economical and timely food production. Uses several different computer applications to communicate, generate information, analyze data and place orders (including but not limited to): Tracking sales and costs. Purchasing of food and supplies. Tracking labor and scheduling Assists in insuring that entire Kitchen is maintained and cleaned (including but not limited to): Confirming all side duty sheets are being followed and updated, and checking all work is completed daily and weekly Communicating with the Maintenance Department Checking all storage areas are maintained. Confirming all equipment is maintained and functioning properly and when necessary take appropriate action Devises special dishes and develops recipes and special menus. Oversees and actively participates in activities within all back of the house areas (including but not limited to); Assigning work tasks, coordinating and overseeing activities of kitchen personnel and service personnel to ensure prompt and courteous service to guests. Inspecting kitchen preparation stations for proper set up, neatness and cleanliness. Demonstrating proper food handling and sanitation techniques. Observing methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. Testing cooked foods by tasting and smelling those Insuring foods are stored and kept at proper holding temperatures, through the use of thermometers. Driving the Customer Relations Management system by insuring that all such orders are handled correctly. Addressing guest complaints concerning food. Confirming all food items leaving the kitchen meet set standards Expediting food service Oversees all banquet culinary functions; Attend weekly BEO meetings Prepare all meals as per the BEO for banquet functions Work closely with the Banquet Leadership on way to improve meals, timing etc. Work closely with the Director of Conference Services on menus, pricing, timing etc Insures all staff completes all end of shift paperwork (including but not limited to): Following set-up sheets Completing breakdown/closing procedures Assists in interviewing process and trains all back of the house staff (including but not limited to): Insuring that all back of the house staff completes necessary paperwork. Training kitchen staff in proper service, and product knowledge. Assists in tracking employee performance (including but not limited to); Performing reviews Completing Corrective Communications Schedules work hours and keep time records of staff through the TimeSaver System. Attends staff meetings. Assists in the maintaining of employee and office files. Interacts on daily conference calls. Documents all Incidents and Accidents and follows appropriate procedure. Completes daily opening and closing paperwork Follows guidelines as outlined in the Company Handbook. Non Essential Functions: Be involved in departmental meetings and committees. POSITION REQUIREMENTS: Knowledge, Skills, Abilities: Strong Oral and written communication skills Attention to detail Planning and organizational ability Able to work flexible, sometimes long hours Able to exert up to 50 lbs of force occasionally and 10 lbs of force frequently. Leadership Skills Excellent Customer Service Skills Computer Skills Interpersonal skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to calculate figures and amounts such as discounts, and percentages. Ability to apply basic math concepts of addition, subtraction, division and multiplication. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to get along with others and work as a team. Ability to handle a fast paced frequently changing environment. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two to Five years related Banquet experience and/or training; or equivalent combination of education and experience. PM23 SALARY $75,000.00 - $85,000.00 SHIFT FULL-TIME/PART-TIME Full-Time EXEMPT/NON-EXEMPT: Exempt EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PI7a4e14db028c-1921
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PI17c8613bd98e-2874
May 03, 2024
Full time
Job Description Job Description Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area s utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PI17c8613bd98e-2874
We are looking for a passionate sales leader for our Area Sales Manager role, who will support the airport locations for Shamin Hotels. Shamin Hotels, Central Virginia's largest hotel management company, owns and operates hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it- and are proud of our commitment to excellence and outstanding guest service. The Role The Area Sales Manager is responsible for effectively soliciting all accounts in their assigned market. They are responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel's top line room and event revenues based on the goals assigned to each hotel. They are the central contact for information specific to this department for assigned hotels. The Area Sales Manager will be responsible for selling guestrooms, meeting space and Food & Beverage. Responsibilities also include establishing new accounts through prospecting and outside sales calls, generating revenue by up selling and booking repeat business while keeping quality consistently high Essential Job Functions: Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes Follow-up on leads/referrals and networking in order to maximize room revenue Develop and enhance relationships with key accounts, community organizations and professional associations to maintain high visibility and increase market share Prepare and process correspondence, contracts, Banquet Event Orders, function information and agendas as requested Maintain and participate in an active sales solicitation program Initiate and follow up on leads as directed or assigned Develop a full working knowledge of the operations of the hotel(s), including Food and Beverage, Guest Services and Reservations Monitor production of all top accounts and evaluate trends within your market or assigned segment Utilize the automated sales system according to Shamin standards Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel Minimum expectation is to meet set monthly/quarterly/yearly revenue productivity and booking goals; preference is to exceed set goals Education & Experience: Multi Property Experience Preferred Previous Hotel Sales Experience Required Hilton and Marriott experience recommended 1-2 years of hotel or customer service experience preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands and fingers to handle/ feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. JB.0.00.LN
May 02, 2024
Full time
We are looking for a passionate sales leader for our Area Sales Manager role, who will support the airport locations for Shamin Hotels. Shamin Hotels, Central Virginia's largest hotel management company, owns and operates hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags. We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, hotel discounts and a fun, friendly place to work. We work hard but have fun doing it- and are proud of our commitment to excellence and outstanding guest service. The Role The Area Sales Manager is responsible for effectively soliciting all accounts in their assigned market. They are responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel's top line room and event revenues based on the goals assigned to each hotel. They are the central contact for information specific to this department for assigned hotels. The Area Sales Manager will be responsible for selling guestrooms, meeting space and Food & Beverage. Responsibilities also include establishing new accounts through prospecting and outside sales calls, generating revenue by up selling and booking repeat business while keeping quality consistently high Essential Job Functions: Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes Follow-up on leads/referrals and networking in order to maximize room revenue Develop and enhance relationships with key accounts, community organizations and professional associations to maintain high visibility and increase market share Prepare and process correspondence, contracts, Banquet Event Orders, function information and agendas as requested Maintain and participate in an active sales solicitation program Initiate and follow up on leads as directed or assigned Develop a full working knowledge of the operations of the hotel(s), including Food and Beverage, Guest Services and Reservations Monitor production of all top accounts and evaluate trends within your market or assigned segment Utilize the automated sales system according to Shamin standards Maintain regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel Minimum expectation is to meet set monthly/quarterly/yearly revenue productivity and booking goals; preference is to exceed set goals Education & Experience: Multi Property Experience Preferred Previous Hotel Sales Experience Required Hilton and Marriott experience recommended 1-2 years of hotel or customer service experience preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands and fingers to handle/ feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. JB.0.00.LN
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PI3af1-
May 02, 2024
Full time
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Caf to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Caf area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PI3af1-
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIcf2b9dba5ac1-2874
May 02, 2024
Full time
Position Title: RESTAURANT MANAGER - 1878 ON THE LAKE Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. To oversee the daily operations of the Restaurant, and Café to enhance our guests dining experience through the highest of service standards. Responsible for the daily operations of the Restaurant and Café area. Achieve appropriate staffing within the departments utilizing proper interviewing and hiring procedures. Train and supervise the staff of all area's utilizing an on-going training program. Supervises the Restaurant and Cafe staff in the delivery of services. Manage guest/group reservations for the Restaurant and special events. Schedule staff consistent with the volume of business and guest needs and with budgetary guidelines. Assist with the booking of F&B entertainment for the outlets. Maintain outlet facilities and equipment in good working order by identifying maintenance needs and preparing and logging all maintenance requests. Inform staff of daily specials, price changes and property events on a daily basis. Close out register and reconciles cash at the end of the shift. Ensure that all reservations for guests are controlled, including table assignments, section assignments, timely seating. Assist guest with any special request, problems or concerns that may arise. Performs the duties of Host, Waitstaff, Busperson, Bartender, Barback, Expeditor and Food Runner as needed. Assist and supervisor in any food or beverage outlets when necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualification: High school diploma or equivalent Minimum of two (2) years experience as an Assistant and/or Restaurant Manager or comparable experience in some other food service area Microsoft Excel and Word experience preferred Point of Sales (POS) System City of Delavan Bartender's License While performing the duties of this job, the employee is regularly required to stand; use hands to finger, hands to feel; and reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to wet, hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time on their feet. PIcf2b9dba5ac1-2874
Job Number Job Category Rooms & Guest Services Operations Location San Diego Marriott Del Mar, 11966 El Camino Real, San Diego, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the next shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Manage Night Audit employees, oversee the workload and accuracy of data Other duties as assigned. Job Requirements Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Knowledge of Marriott systems: Opera, PMS, Fosse Salary range: $23.00 - $25.00 per hour This company is an equal opportunity employer. frnch1
Apr 29, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location San Diego Marriott Del Mar, 11966 El Camino Real, San Diego, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the next shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Manage Night Audit employees, oversee the workload and accuracy of data Other duties as assigned. Job Requirements Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Knowledge of Marriott systems: Opera, PMS, Fosse Salary range: $23.00 - $25.00 per hour This company is an equal opportunity employer. frnch1
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
Apr 26, 2024
Full time
SUMMARY Provides customer service to guests of hotel by supervising location during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day. Ensures that the hotel night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely. Enters hotel information and prints night audit reports in an accurate and timely manner per night audit guidelines. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail, faxes and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. Washes, folds and properly stores laundry (depending on business unit). KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
Apr 25, 2024
Full time
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Apr 23, 2024
Full time
Company Description Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit or on Instagram, Twitter and Facebook. Job Description Summary The Pool Server serves food and beverage in a timely, friendly, and professional manner according to established Forbes 5 star standards and procedures. Mix and serve drinks, maintaining set costs and presentation, oversee the security of liquor, checks, and cash. Job Posting Deadline Applications for this position will be accepted until May 15, 2024 for the Summer 2024 Season. Essential Job Functions Food and wine knowledge/service Use suggestive selling technique for food and beverage Attend daily pre-meal tasting Ensure friendly greeting to all guests Take order and sere food and beverage request promptly. Ensure that established service procedures and standards are followed Check with guest during meal for guest satisfaction Responsible for guest check and proper payment Have accurate working knowledge of the Micros system Set-up station and tables prior to service Assist in clearing and set-up of tables during service Ensures tableware is clean and in place Completes side duties Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of house) Make manager aware of all guest comments and complaints Maintain positive communication with service personnel Is familiar with Colorado liquor laws does not serve intoxicated guests or minors Carries tools necessary to perform job, ie crumbers corkscrew etc Is knowledgeable of 5 star standards and adheres to them in every aspect of operations Qualifications High school diploma or equivalent preferred 5 years related experience required 2 years fine dining experience preferred Strong knowledge of wines food and cooking methods Additional Information Supervision Given and Received Given: This position has no supervisory responsibilities. Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. Work Environment and Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at . This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer. For an overview of Aspen Skiing Company's benefits and other compensation visit As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here