Night Auditor / Overnight Front Desk Agent AC Hotel by Marriott Bridgewater, NJ Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Night Auditor / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: Discerning & Intelligent Self-Assured & Refined Personally Engaged & Professionally Invested Able to view Work as a Lifestyle Innovative Harmonious Modern & Fun Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Looking for Part Time Friday/Saturday Night Shifts at this time As an Overnight Front Desk / Night Auditor, you will: Work the desk during our overnight hours Demonstrate welcoming hospitality to our overnight check ins Perform night audit functions Demonstrate a true desire to satisfy the needs of others Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Provide rooms management with a clear picture of their performance using the data gathered Run the night audit final, after ensuring all revenue is in balance Perform other duties as assigned Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Tuition reimbursement available Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Must be 18 years or older Customer service experience is required, preferably in a hotel or related field Must have a high school diploma or equivalent Must be able to work various shifts per week Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week An Accounting background is preferred Attention to detail and the ability to compile facts and figures In addition to general office equipment, you will regularly operate Briad systems and software Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities or physical handicap or the presence of disabilities.
May 13, 2024
Full time
Night Auditor / Overnight Front Desk Agent AC Hotel by Marriott Bridgewater, NJ Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Night Auditor / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: Discerning & Intelligent Self-Assured & Refined Personally Engaged & Professionally Invested Able to view Work as a Lifestyle Innovative Harmonious Modern & Fun Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Looking for Part Time Friday/Saturday Night Shifts at this time As an Overnight Front Desk / Night Auditor, you will: Work the desk during our overnight hours Demonstrate welcoming hospitality to our overnight check ins Perform night audit functions Demonstrate a true desire to satisfy the needs of others Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Provide rooms management with a clear picture of their performance using the data gathered Run the night audit final, after ensuring all revenue is in balance Perform other duties as assigned Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Tuition reimbursement available Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Must be 18 years or older Customer service experience is required, preferably in a hotel or related field Must have a high school diploma or equivalent Must be able to work various shifts per week Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week An Accounting background is preferred Attention to detail and the ability to compile facts and figures In addition to general office equipment, you will regularly operate Briad systems and software Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities or physical handicap or the presence of disabilities.
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. As a Food and Beverage Supervisor at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements This leadership position is responsible for assisting in the smooth functioning of service for The Dining Room, The Terrace, The Lounge, The Bar, The Wine Room and Pool. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others. Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Food product, presentation, service and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Follow labor and daily work assignment Prepares service station Thorough menu knowledge Monitor pace and table service detail Touch each table during dining Participate daily line ups Knowledge of Menu description of all items being served Adhere to strict uniform and grooming standards Thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department, your line manager and across departments, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. This is your moment. Apply today! We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. The Belmond & LVMH Family El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. Salary is $47,840 to $52,000
May 24, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. As a Food and Beverage Supervisor at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements This leadership position is responsible for assisting in the smooth functioning of service for The Dining Room, The Terrace, The Lounge, The Bar, The Wine Room and Pool. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others. Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Food product, presentation, service and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Follow labor and daily work assignment Prepares service station Thorough menu knowledge Monitor pace and table service detail Touch each table during dining Participate daily line ups Knowledge of Menu description of all items being served Adhere to strict uniform and grooming standards Thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department, your line manager and across departments, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. This is your moment. Apply today! We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. The Belmond & LVMH Family El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. Salary is $47,840 to $52,000
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Two blocks from Chicago's Midway Airport and a rapid transit train station, this hotel offers easy access to many area points of interest, along with comfortable accommodations and modern amenities like free Wi-Fi. With the Orange Line rapid transit train only seconds from the Hilton Garden Inn Midway Airport, guests can instantly access all the attractions of downtown Chicago, including Navy Pier and the Willis Tower. The hotel also offers 24-hour free shuttle service to both the airport and the train station. Garden Grille and Bar serves American classics for breakfast and dinner. Guests can enjoy a drink in the Pavilion lounge or purchase snacks at the Pavilion Pantry. Guests at the Chicago Midway Airport Hilton Garden Inn can relax and enjoy an in-room movie on flat-screen TVs, or take advantage of in-room microwaves and refrigerators. The hotel also features a refreshing swimming pool along with a state-of-the-art fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 23, 2024
Full time
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Two blocks from Chicago's Midway Airport and a rapid transit train station, this hotel offers easy access to many area points of interest, along with comfortable accommodations and modern amenities like free Wi-Fi. With the Orange Line rapid transit train only seconds from the Hilton Garden Inn Midway Airport, guests can instantly access all the attractions of downtown Chicago, including Navy Pier and the Willis Tower. The hotel also offers 24-hour free shuttle service to both the airport and the train station. Garden Grille and Bar serves American classics for breakfast and dinner. Guests can enjoy a drink in the Pavilion lounge or purchase snacks at the Pavilion Pantry. Guests at the Chicago Midway Airport Hilton Garden Inn can relax and enjoy an in-room movie on flat-screen TVs, or take advantage of in-room microwaves and refrigerators. The hotel also features a refreshing swimming pool along with a state-of-the-art fitness center. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Club at Seabrook Island, Inc
Johns Island, South Carolina
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details
May 23, 2024
Full time
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details
Description: At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. ABOUT THIS POSITION The Cook Supervisor position will be located in our commissary kitchen setting. This person will be responsible for executing the daily/weekly menu to company recipe specifications and the day to day operations of the commissary. Main responsibilities will be: preparing exciting and engaging meals following Genuine recipes, leading a team of cooks, managing daily prep and ensuring all food safety & sanitation standards are being met. Ensure food safety standards are being followed at all times Cook and prep food correctly based on recipes and specifications provided from the Chef/Genuine Foods Communicate with the PKM and/or RAM on any pertinent issues with product, staffing, timing, etc. Manage cooks and assistant supervisors to ensure they are following proper Genuine standards, recipes, etc while providing guidance and training. Act as the lead in the absence of the PKM. Maintains standards as outlined by the Department of Health for a food safe environment and reports immediately any issues such as equipment or facilitates related. Coordinate with team members to ensure all food is prepared on time for delivery. Maintain a clean working environment and help the team with any additional cleaning duties. Keep the area stocked and organized. Perform any additional duties as assigned Requirements: QUALIFICATIONS Must be flexible & team-oriented! 3+ year of line cook or culinary experience 1+ year of management experience Willingness to learn the compliance requirements of the USDA National School Lunch Program. Positive attitude, strong work ethic and level headedness. Punctual and able to adhere to the time and attendance policy. Able to climb stairs and lift up 50 lbs. Interest in and committed to Genuine Foods' mission to use food to help students enhance their minds, bodies and happiness. Must be able to work in a school environment. Job Type: Full-time Benefits and Perks: Paid Time Off, Sick Days Holiday pay Medical, dental and vision benefits Career Growth GENUINE VALUES Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence. Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers'), without sacrificing quality. People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive. Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things. Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional. Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PIb7f0a81c0e2f-3557
May 22, 2024
Full time
Description: At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. ABOUT THIS POSITION The Cook Supervisor position will be located in our commissary kitchen setting. This person will be responsible for executing the daily/weekly menu to company recipe specifications and the day to day operations of the commissary. Main responsibilities will be: preparing exciting and engaging meals following Genuine recipes, leading a team of cooks, managing daily prep and ensuring all food safety & sanitation standards are being met. Ensure food safety standards are being followed at all times Cook and prep food correctly based on recipes and specifications provided from the Chef/Genuine Foods Communicate with the PKM and/or RAM on any pertinent issues with product, staffing, timing, etc. Manage cooks and assistant supervisors to ensure they are following proper Genuine standards, recipes, etc while providing guidance and training. Act as the lead in the absence of the PKM. Maintains standards as outlined by the Department of Health for a food safe environment and reports immediately any issues such as equipment or facilitates related. Coordinate with team members to ensure all food is prepared on time for delivery. Maintain a clean working environment and help the team with any additional cleaning duties. Keep the area stocked and organized. Perform any additional duties as assigned Requirements: QUALIFICATIONS Must be flexible & team-oriented! 3+ year of line cook or culinary experience 1+ year of management experience Willingness to learn the compliance requirements of the USDA National School Lunch Program. Positive attitude, strong work ethic and level headedness. Punctual and able to adhere to the time and attendance policy. Able to climb stairs and lift up 50 lbs. Interest in and committed to Genuine Foods' mission to use food to help students enhance their minds, bodies and happiness. Must be able to work in a school environment. Job Type: Full-time Benefits and Perks: Paid Time Off, Sick Days Holiday pay Medical, dental and vision benefits Career Growth GENUINE VALUES Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence. Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers'), without sacrificing quality. People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive. Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things. Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional. Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PIb7f0a81c0e2f-3557
Club at Seabrook Island, Inc
Johns Island, South Carolina
Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles . click apply for full job details
May 22, 2024
Full time
Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles . click apply for full job details
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
May 22, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Training & development Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. Hand and Stone Massage and Facial Spa, located in Mount Pleasant, SC is seeking a Front Desk Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - Base hourly wage Plus Bi-weekly performance incentives. Full Health Benefits - including Medical( 25 hours+), Dental and Vision (20 hours+) Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required be 18 years old or older be exceptionally organized and have great attention to detail be a strong team player with the ability to work independently with minimal supervision
May 22, 2024
Full time
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Training & development Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. Hand and Stone Massage and Facial Spa, located in Mount Pleasant, SC is seeking a Front Desk Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - Base hourly wage Plus Bi-weekly performance incentives. Full Health Benefits - including Medical( 25 hours+), Dental and Vision (20 hours+) Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required be 18 years old or older be exceptionally organized and have great attention to detail be a strong team player with the ability to work independently with minimal supervision
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
May 22, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
Description: At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. ABOUT THIS POSITION The Cook Supervisor position will be located in our commissary kitchen setting. This person will be responsible for executing the daily/weekly menu to company recipe specifications and the day to day operations of the commissary. Main responsibilities will be: preparing exciting and engaging meals following Genuine recipes, leading a team of cooks, managing daily prep and ensuring all food safety & sanitation standards are being met. Ensure food safety standards are being followed at all times Cook and prep food correctly based on recipes and specifications provided from the Chef/Genuine Foods Communicate with the PKM and/or RAM on any pertinent issues with product, staffing, timing, etc. Manage cooks and assistant supervisors to ensure they are following proper Genuine standards, recipes, etc while providing guidance and training. Act as the lead in the absence of the PKM. Maintains standards as outlined by the Department of Health for a food safe environment and reports immediately any issues such as equipment or facilitates related. Coordinate with team members to ensure all food is prepared on time for delivery. Maintain a clean working environment and help the team with any additional cleaning duties. Keep the area stocked and organized. Perform any additional duties as assigned Requirements: QUALIFICATIONS Must be flexible & team-oriented! 3+ year of line cook or culinary experience 1+ year of management experience Willingness to learn the compliance requirements of the USDA National School Lunch Program. Positive attitude, strong work ethic and level headedness. Punctual and able to adhere to the time and attendance policy. Able to climb stairs and lift up 50 lbs. Interest in and committed to Genuine Foods' mission to use food to help students enhance their minds, bodies and happiness. Must be able to work in a school environment. Job Type: Full-time Benefits and Perks: Paid Time Off, Sick Days Holiday pay Medical, dental and vision benefits Career Growth GENUINE VALUES Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence. Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers'), without sacrificing quality. People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive. Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things. Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional. Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PI2a0a84e2f87a-3557
May 21, 2024
Full time
Description: At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate. ABOUT THIS POSITION The Cook Supervisor position will be located in our commissary kitchen setting. This person will be responsible for executing the daily/weekly menu to company recipe specifications and the day to day operations of the commissary. Main responsibilities will be: preparing exciting and engaging meals following Genuine recipes, leading a team of cooks, managing daily prep and ensuring all food safety & sanitation standards are being met. Ensure food safety standards are being followed at all times Cook and prep food correctly based on recipes and specifications provided from the Chef/Genuine Foods Communicate with the PKM and/or RAM on any pertinent issues with product, staffing, timing, etc. Manage cooks and assistant supervisors to ensure they are following proper Genuine standards, recipes, etc while providing guidance and training. Act as the lead in the absence of the PKM. Maintains standards as outlined by the Department of Health for a food safe environment and reports immediately any issues such as equipment or facilitates related. Coordinate with team members to ensure all food is prepared on time for delivery. Maintain a clean working environment and help the team with any additional cleaning duties. Keep the area stocked and organized. Perform any additional duties as assigned Requirements: QUALIFICATIONS Must be flexible & team-oriented! 3+ year of line cook or culinary experience 1+ year of management experience Willingness to learn the compliance requirements of the USDA National School Lunch Program. Positive attitude, strong work ethic and level headedness. Punctual and able to adhere to the time and attendance policy. Able to climb stairs and lift up 50 lbs. Interest in and committed to Genuine Foods' mission to use food to help students enhance their minds, bodies and happiness. Must be able to work in a school environment. Job Type: Full-time Benefits and Perks: Paid Time Off, Sick Days Holiday pay Medical, dental and vision benefits Career Growth GENUINE VALUES Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence. Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers'), without sacrificing quality. People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive. Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things. Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional. Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PI2a0a84e2f87a-3557
COLD BEERS & CHEESEBURGERS - OLD TOWN
Scottsdale, Arizona
Job Summary: Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations. Supervisory Responsibilities: Hires and trains restaurant staff. Organizes and oversees the staff schedules. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with restaurant policy. Duties/Responsibilities: Foster a positive and collaborative work environment, promoting teamwork and open communication. Set performance goals and expectations, providing guidance and support to help employees achieve their full potential. Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team. Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures. Monitor inventory levels, control costs, and optimize resources to maximize profitability. Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations. Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction. Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively. Interact with guests, taking feedback into consideration to improve service and menu offerings. Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons. Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls. Monitor financial performance, analyze variances, and implement corrective actions as necessary. Implement strategies to drive sales, increase revenue, and achieve financial targets. Conduct regular menu tastings to maintain high-quality food and beverage offerings. Monitor food and beverage presentation, portion control, and overall product quality to meet company standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Ensures compliance with alcoholic beverage regulations. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. Collaborates with chefs to develop appetizing menus. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by the regional manager. Performs other duties as assigned. Required Skills/Abilities: Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management. Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers. Exceptional organizational and time management abilities, with a keen eye for detail. Strong business acumen and financial management skills. Outstanding problem-solving and decision-making capabilities. Ability to thrive in a fast-paced, dynamic environment. Knowledge of health and safety regulations. Title 4 Manager Certification Must have a valid Food Handlers Certification Must have an Alcohol Service Licensing or certification. Must be able to work flexible hours, including evening, weekends, and holidays. System Used: Aloha (point of Sales) Hot Schedule (Employee scheduling) Proficient with Microsoft Office Suite or related software Paylocity (HR, Payroll, and Employer Information) Restaurant 365 (inventory Management & Reporting) Plate IQ (invoicing & Payments) Education and Experience: High school diploma or equivalent required. Previous restaurant experience required; management experience preferred. Successful completion of corporate training program required. Physical Requirements: Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Prolonged periods of standing and working in a kitchen. Exposure to extreme heat, steam, and cold is present in a kitchen environment. Must be able to lift up to 50 pounds at times. Must be able to work late nights and unpredictable hours. Benefits & Perks: Accrual up to 40 hours of PTO Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones Corporate Shoe Program through Shoes for Crews and Skechers Competitive Pay Quarterly Bonus Flexible Scheduling 401(k) Full - Time employees are eligible for the following additional benefits: Medical & Prescription Dental & Vision Health Saving Account (HSA) Wellness Program Discount Pet Care Plan For a complete list of our benefits please visit: Compensation details: 0 Yearly Salary PI3e077f5b1-
May 21, 2024
Full time
Job Summary: Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations. Supervisory Responsibilities: Hires and trains restaurant staff. Organizes and oversees the staff schedules. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with restaurant policy. Duties/Responsibilities: Foster a positive and collaborative work environment, promoting teamwork and open communication. Set performance goals and expectations, providing guidance and support to help employees achieve their full potential. Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team. Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures. Monitor inventory levels, control costs, and optimize resources to maximize profitability. Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations. Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction. Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively. Interact with guests, taking feedback into consideration to improve service and menu offerings. Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons. Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls. Monitor financial performance, analyze variances, and implement corrective actions as necessary. Implement strategies to drive sales, increase revenue, and achieve financial targets. Conduct regular menu tastings to maintain high-quality food and beverage offerings. Monitor food and beverage presentation, portion control, and overall product quality to meet company standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Ensures compliance with alcoholic beverage regulations. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. Collaborates with chefs to develop appetizing menus. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by the regional manager. Performs other duties as assigned. Required Skills/Abilities: Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management. Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers. Exceptional organizational and time management abilities, with a keen eye for detail. Strong business acumen and financial management skills. Outstanding problem-solving and decision-making capabilities. Ability to thrive in a fast-paced, dynamic environment. Knowledge of health and safety regulations. Title 4 Manager Certification Must have a valid Food Handlers Certification Must have an Alcohol Service Licensing or certification. Must be able to work flexible hours, including evening, weekends, and holidays. System Used: Aloha (point of Sales) Hot Schedule (Employee scheduling) Proficient with Microsoft Office Suite or related software Paylocity (HR, Payroll, and Employer Information) Restaurant 365 (inventory Management & Reporting) Plate IQ (invoicing & Payments) Education and Experience: High school diploma or equivalent required. Previous restaurant experience required; management experience preferred. Successful completion of corporate training program required. Physical Requirements: Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Prolonged periods of standing and working in a kitchen. Exposure to extreme heat, steam, and cold is present in a kitchen environment. Must be able to lift up to 50 pounds at times. Must be able to work late nights and unpredictable hours. Benefits & Perks: Accrual up to 40 hours of PTO Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones Corporate Shoe Program through Shoes for Crews and Skechers Competitive Pay Quarterly Bonus Flexible Scheduling 401(k) Full - Time employees are eligible for the following additional benefits: Medical & Prescription Dental & Vision Health Saving Account (HSA) Wellness Program Discount Pet Care Plan For a complete list of our benefits please visit: Compensation details: 0 Yearly Salary PI3e077f5b1-
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details We are conveniently located near many Bismarck attractions including the Bismarck Civic Center, Fort Lincoln State Park, Dakota Zoo and the Missouri River. Our location also offers easy access to Bismarck State College, the North Dakota State Capitol, St. Alexius Medical Center and Sanford Medical Center. Our Bismarck hotel offers a new state-of-the-art lobby that provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. Guests will also enjoy inviting, flexible spaces where they can work or relax and free WiFi throughout the hotel. Our meeting space can be reserved for a business meeting or gathering. Catering through The Bistro is available for any event at the Courtyard's meeting room. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 21, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details We are conveniently located near many Bismarck attractions including the Bismarck Civic Center, Fort Lincoln State Park, Dakota Zoo and the Missouri River. Our location also offers easy access to Bismarck State College, the North Dakota State Capitol, St. Alexius Medical Center and Sanford Medical Center. Our Bismarck hotel offers a new state-of-the-art lobby that provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. Guests will also enjoy inviting, flexible spaces where they can work or relax and free WiFi throughout the hotel. Our meeting space can be reserved for a business meeting or gathering. Catering through The Bistro is available for any event at the Courtyard's meeting room. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 20, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY This position is Full-time; must be available for all days and shifts Our Resort operates 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $30.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY This position is Full-time; must be available for all days and shifts Our Resort operates 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $30.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY This position is Full-time; must be available for all days and shifts Our Resort operates 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $30.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY This position is Full-time; must be available for all days and shifts Our Resort operates 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $30.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Hyatt Hotels Corporation
Washington, Washington DC
If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Hyatt Regency Washington on Capitol Hill US - DC - Washington Hotel Operations Entry Level Manager Full-time Yearly US Dollar (USD) pay basis Summary Join us for this incredible opportunity at the Hyatt-managed Hyatt Regency Washington, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running! The Overnight Manager is responsible for the hotel's safety, security, and smooth operation including Rooms and F&B during the overnight shift.Responsibilities include management of the front desk team including night audit responsibilities and supervision of colleagues working on the overnight shift in other departments, ensuring all duties to be completed are done so successfully, efficiently, and fully.This person will also respond to guest and colleague emergencies, complete incident reports, monitor the hotel for unusual activity or potential issues, support customer service, support colleagues with guest incidents, manage crowds, and any other safety and security needs during the overnight shift. Duties may also include stafftraining and development, coaching and counseling,scheduling, and any other duties as assigned. We offer excellent benefits: Free room nights after 90 days, discounted and friends & family room rates immediately Medical, prescription, dental, vision, and life insurance available after 30 days 401K with company match Paid vacation, sick days, new child leave, and holidays Paid family bonding time and adoption assistance Free meal during the shift Employee Stock Purchase Plan Discounts at various retailers Career growth opportunities locally or throughout the country Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications A true desire to satisfy the needs of others in a fast paced environment Strong leadership skills and the ability to remain calm in all situations Refined verbal and written communication skills Security experience preferred Supervisory experience in the hospitality or service industries preferred Ability to stand for long periods of time and walk moderate distances Must be able to work a flexible schedule, including weekends and holidays Our family is always growing. Want to be in the know?
May 19, 2024
Full time
If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Hyatt Regency Washington on Capitol Hill US - DC - Washington Hotel Operations Entry Level Manager Full-time Yearly US Dollar (USD) pay basis Summary Join us for this incredible opportunity at the Hyatt-managed Hyatt Regency Washington, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running! The Overnight Manager is responsible for the hotel's safety, security, and smooth operation including Rooms and F&B during the overnight shift.Responsibilities include management of the front desk team including night audit responsibilities and supervision of colleagues working on the overnight shift in other departments, ensuring all duties to be completed are done so successfully, efficiently, and fully.This person will also respond to guest and colleague emergencies, complete incident reports, monitor the hotel for unusual activity or potential issues, support customer service, support colleagues with guest incidents, manage crowds, and any other safety and security needs during the overnight shift. Duties may also include stafftraining and development, coaching and counseling,scheduling, and any other duties as assigned. We offer excellent benefits: Free room nights after 90 days, discounted and friends & family room rates immediately Medical, prescription, dental, vision, and life insurance available after 30 days 401K with company match Paid vacation, sick days, new child leave, and holidays Paid family bonding time and adoption assistance Free meal during the shift Employee Stock Purchase Plan Discounts at various retailers Career growth opportunities locally or throughout the country Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications A true desire to satisfy the needs of others in a fast paced environment Strong leadership skills and the ability to remain calm in all situations Refined verbal and written communication skills Security experience preferred Supervisory experience in the hospitality or service industries preferred Ability to stand for long periods of time and walk moderate distances Must be able to work a flexible schedule, including weekends and holidays Our family is always growing. Want to be in the know?
Hand & Stone Massage and Facial Spa Greenville
Greenville, South Carolina
APPLY TODAY Hand & Stone Massage and Facial Spa is looking for an experienced, passionate, and professional individual to join our expanding team. We provide massages, facials, and waxing services 7 days a week. Located off Woodruff Rd next to Academy Sports, our location has been open for 12 years. We pride ourselves on creating an excellent work environment and unmatched client experience. Compensation includes an hourly rate from $12-$14 per hour plus generous sales commissions + performance incentives. Our company also offers Medical, Dental, Vision, and Life Insurance, Paid Time Off, & Paid Sick Time Spa Associate Responsibilities: Meeting membership sales goals (there is a minimum requirement to sustain employment) Detailed knowledge of the menu of services Effectively communicate sales, promotions, and services options with clients Execute the daily operational tasks, day-to-day goals, and priorities assigned by management. Uphold store cleanliness standards Scheduling appointments and balancing the daily schedule Communicating the continually changing schedule and operational needs with teammates Spa Associate Qualifications: Capable of working flexible hours (evenings and weekends are required) Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements, or Massage Heights Experience with Zenoti software a plus Critical thinking skills, including conflict resolution Excellent verbal and written communication skills A fast learner, with a positive attitude, and remain calm in fast pace environment Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.) A strong team player with ability to work independently with minimal supervision Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. Location: 67 Woodruff Industrial Ln, Suite B Job Type: Full-time Pay: $12.00 - $14.00 per hour Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends Education: High school or equivalent (Required) Experience: Customer Service: (Required) Spa or Front Desk: (Required) Membership Sales: (Required) Shift availability: Day Shift (Required) Night Shift (Required)
May 19, 2024
Full time
APPLY TODAY Hand & Stone Massage and Facial Spa is looking for an experienced, passionate, and professional individual to join our expanding team. We provide massages, facials, and waxing services 7 days a week. Located off Woodruff Rd next to Academy Sports, our location has been open for 12 years. We pride ourselves on creating an excellent work environment and unmatched client experience. Compensation includes an hourly rate from $12-$14 per hour plus generous sales commissions + performance incentives. Our company also offers Medical, Dental, Vision, and Life Insurance, Paid Time Off, & Paid Sick Time Spa Associate Responsibilities: Meeting membership sales goals (there is a minimum requirement to sustain employment) Detailed knowledge of the menu of services Effectively communicate sales, promotions, and services options with clients Execute the daily operational tasks, day-to-day goals, and priorities assigned by management. Uphold store cleanliness standards Scheduling appointments and balancing the daily schedule Communicating the continually changing schedule and operational needs with teammates Spa Associate Qualifications: Capable of working flexible hours (evenings and weekends are required) Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements, or Massage Heights Experience with Zenoti software a plus Critical thinking skills, including conflict resolution Excellent verbal and written communication skills A fast learner, with a positive attitude, and remain calm in fast pace environment Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.) A strong team player with ability to work independently with minimal supervision Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. Location: 67 Woodruff Industrial Ln, Suite B Job Type: Full-time Pay: $12.00 - $14.00 per hour Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends Education: High school or equivalent (Required) Experience: Customer Service: (Required) Spa or Front Desk: (Required) Membership Sales: (Required) Shift availability: Day Shift (Required) Night Shift (Required)
Sonesta International Hotels Corporation
Philadelphia, Pennsylvania
Job Description Summary The Night Audit Supervisor is responsible for overseeing and accurately balancing all hotel income and expenses for every 24 hour hotel operating period. They also perform Guest Service Agent duties for the overnight front desk shift at the hotel. The Night Audit Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The Night Audit Supervisor will act as the hotel system liaison during overnight hours and will call in and open tickets with Opera, SynXis, or system support if a system fails or issues occur. They will supervise and guide the overnight team. Job Description DUTIES AND RESPONSIBILITIES: • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. • Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. • Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. • Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. • Prepare General Manager daily, weekly and month end reporting packs. • Act as the security point of contact during various times in the shift. • Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. • Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. • Service the shop and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. • Issue, control and release guest safe-deposit boxes. • Comply with federal, state and local laws regarding health, safety, and alcohol services. • Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent required. • One year of previous hotel experience as a supervisor or manager. • Reading and writing skills are utilized when compiling department records, guest registration and reservation information • Ability to speak, read, and write fluent English; other languages beneficial. • Professional verbal and written communication skills. • Mathematical skills, including basic math, percentages, and variances preferred. • Problem solving, reasoning, motivating, organizational and training abilities preferred. • Experience with Microsoft Office and Opera systems preferred. • Frequently standing up, bending, climbing, kneeling, and moving about the facility. • Carrying, lifting or pulling items weighing up to 50 pounds. • May be required to obtain a ServSafe certification. • May be required to obtain a TIPS certification. • Will be required to work the 3rd shift, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
May 19, 2024
Full time
Job Description Summary The Night Audit Supervisor is responsible for overseeing and accurately balancing all hotel income and expenses for every 24 hour hotel operating period. They also perform Guest Service Agent duties for the overnight front desk shift at the hotel. The Night Audit Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The Night Audit Supervisor will act as the hotel system liaison during overnight hours and will call in and open tickets with Opera, SynXis, or system support if a system fails or issues occur. They will supervise and guide the overnight team. Job Description DUTIES AND RESPONSIBILITIES: • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. • Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. • Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. • Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. • Prepare General Manager daily, weekly and month end reporting packs. • Act as the security point of contact during various times in the shift. • Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. • Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. • Service the shop and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. • Issue, control and release guest safe-deposit boxes. • Comply with federal, state and local laws regarding health, safety, and alcohol services. • Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent required. • One year of previous hotel experience as a supervisor or manager. • Reading and writing skills are utilized when compiling department records, guest registration and reservation information • Ability to speak, read, and write fluent English; other languages beneficial. • Professional verbal and written communication skills. • Mathematical skills, including basic math, percentages, and variances preferred. • Problem solving, reasoning, motivating, organizational and training abilities preferred. • Experience with Microsoft Office and Opera systems preferred. • Frequently standing up, bending, climbing, kneeling, and moving about the facility. • Carrying, lifting or pulling items weighing up to 50 pounds. • May be required to obtain a ServSafe certification. • May be required to obtain a TIPS certification. • Will be required to work the 3rd shift, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.