Job Description Job Overview: This Executive Chef leads our culinary team at the resort s casual and comfortable restaurant called 20th Hole which requires a passion for American comfort food and a flair for creating an exceptional dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Develop and maintain a menu that celebrates American comfort food classics, focusing on quality and locally sourced ingredients. Lead and inspire a team of culinary professionals, ensuring high standards of food preparation and presentation are met consistently. Work closely with local suppliers to source the freshest ingredients, showcasing the region s best produce. Manage kitchen operations, including staff scheduling, training, and development. Ensure compliance with health and safety regulations in the kitchen. Collaborate with the restaurant manager to align the culinary and overall business objectives of 20th Hole. Create a memorable brunch experience for weekend golfers and guests, featuring a mix of breakfast favorites and selections from the all-day menu. Manage the P&Ls, forecasting, and kitchen budget including food cost control and inventory management. Continuously innovate and update menu offerings based on guest feedback and current culinary trends. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI1e2a83275dec-1269
May 04, 2024
Full time
Job Description Job Overview: This Executive Chef leads our culinary team at the resort s casual and comfortable restaurant called 20th Hole which requires a passion for American comfort food and a flair for creating an exceptional dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Develop and maintain a menu that celebrates American comfort food classics, focusing on quality and locally sourced ingredients. Lead and inspire a team of culinary professionals, ensuring high standards of food preparation and presentation are met consistently. Work closely with local suppliers to source the freshest ingredients, showcasing the region s best produce. Manage kitchen operations, including staff scheduling, training, and development. Ensure compliance with health and safety regulations in the kitchen. Collaborate with the restaurant manager to align the culinary and overall business objectives of 20th Hole. Create a memorable brunch experience for weekend golfers and guests, featuring a mix of breakfast favorites and selections from the all-day menu. Manage the P&Ls, forecasting, and kitchen budget including food cost control and inventory management. Continuously innovate and update menu offerings based on guest feedback and current culinary trends. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI1e2a83275dec-1269
Job Description Overview Job Overview: This Executive Chef leads our culinary team at Latitudes 37 which requires a creative approach to American cuisine, a passion for fresh, locally sourced ingredients, and a dedication to delivering a diverse and flavorful dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Craft innovative and diverse menus for breakfast, lunch, and dinner services, highlighting contemporary American cuisine with a focus on seasonal and local ingredients. Supervise all aspects of kitchen operations, including food preparation, cooking, and presentation, ensuring excellence in quality and taste. Lead, mentor, and develop the kitchen staff, promoting a culture of teamwork, professionalism, and culinary passion. Collaborate closely with food and beverage management to align culinary strategies with the overall objectives of Latitudes. Efficiently manage kitchen budgets, food cost, and inventory, including sourcing ingredients, negotiating with suppliers, and minimizing waste. Uphold and enforce strict health and safety standards, ensuring a clean and safe kitchen environment. Engage with guests to gather feedback, manage special requests, and ensure a high level of customer satisfaction. Keep up-to-date with culinary trends, techniques, and local food movements, integrating these elements into the restaurant s offerings. Manage and resolve any kitchen staff issues in a professional and timely manner. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PIe07890fb5b9b-2855
May 03, 2024
Full time
Job Description Overview Job Overview: This Executive Chef leads our culinary team at Latitudes 37 which requires a creative approach to American cuisine, a passion for fresh, locally sourced ingredients, and a dedication to delivering a diverse and flavorful dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Craft innovative and diverse menus for breakfast, lunch, and dinner services, highlighting contemporary American cuisine with a focus on seasonal and local ingredients. Supervise all aspects of kitchen operations, including food preparation, cooking, and presentation, ensuring excellence in quality and taste. Lead, mentor, and develop the kitchen staff, promoting a culture of teamwork, professionalism, and culinary passion. Collaborate closely with food and beverage management to align culinary strategies with the overall objectives of Latitudes. Efficiently manage kitchen budgets, food cost, and inventory, including sourcing ingredients, negotiating with suppliers, and minimizing waste. Uphold and enforce strict health and safety standards, ensuring a clean and safe kitchen environment. Engage with guests to gather feedback, manage special requests, and ensure a high level of customer satisfaction. Keep up-to-date with culinary trends, techniques, and local food movements, integrating these elements into the restaurant s offerings. Manage and resolve any kitchen staff issues in a professional and timely manner. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PIe07890fb5b9b-2855
Job Overview: This Executive Chef leads our culinary team at the resort's casual and comfortable restaurant called 20 th Hole which requires a passion for American comfort food and a flair for creating an exceptional dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Develop and maintain a menu that celebrates American comfort food classics, focusing on quality and locally sourced ingredients. Lead and inspire a team of culinary professionals, ensuring high standards of food preparation and presentation are met consistently. Work closely with local suppliers to source the freshest ingredients, showcasing the region's best produce. Manage kitchen operations, including staff scheduling, training, and development. Ensure compliance with health and safety regulations in the kitchen. Collaborate with the restaurant manager to align the culinary and overall business objectives of 20th Hole. Create a memorable brunch experience for weekend golfers and guests, featuring a mix of breakfast favorites and selections from the all-day menu. Manage the P&Ls, forecasting, and kitchen budget including food cost control and inventory management. Continuously innovate and update menu offerings based on guest feedback and current culinary trends. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI07f6c6ab6f89-1269
May 01, 2024
Full time
Job Overview: This Executive Chef leads our culinary team at the resort's casual and comfortable restaurant called 20 th Hole which requires a passion for American comfort food and a flair for creating an exceptional dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Develop and maintain a menu that celebrates American comfort food classics, focusing on quality and locally sourced ingredients. Lead and inspire a team of culinary professionals, ensuring high standards of food preparation and presentation are met consistently. Work closely with local suppliers to source the freshest ingredients, showcasing the region's best produce. Manage kitchen operations, including staff scheduling, training, and development. Ensure compliance with health and safety regulations in the kitchen. Collaborate with the restaurant manager to align the culinary and overall business objectives of 20th Hole. Create a memorable brunch experience for weekend golfers and guests, featuring a mix of breakfast favorites and selections from the all-day menu. Manage the P&Ls, forecasting, and kitchen budget including food cost control and inventory management. Continuously innovate and update menu offerings based on guest feedback and current culinary trends. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI07f6c6ab6f89-1269
Overview Job Overview: This Executive Chef leads our culinary team at Latitudes 37 which requires a creative approach to American cuisine, a passion for fresh, locally sourced ingredients, and a dedication to delivering a diverse and flavorful dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Craft innovative and diverse menus for breakfast, lunch, and dinner services, highlighting contemporary American cuisine with a focus on seasonal and local ingredients. Supervise all aspects of kitchen operations, including food preparation, cooking, and presentation, ensuring excellence in quality and taste. Lead, mentor, and develop the kitchen staff, promoting a culture of teamwork, professionalism, and culinary passion. Collaborate closely with food and beverage management to align culinary strategies with the overall objectives of Latitudes. Efficiently manage kitchen budgets, food cost, and inventory, including sourcing ingredients, negotiating with suppliers, and minimizing waste. Uphold and enforce strict health and safety standards, ensuring a clean and safe kitchen environment. Engage with guests to gather feedback, manage special requests, and ensure a high level of customer satisfaction. Keep up-to-date with culinary trends, techniques, and local food movements, integrating these elements into the restaurant's offerings. Manage and resolve any kitchen staff issues in a professional and timely manner. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI12d06b7f74e8-2855
Apr 29, 2024
Full time
Overview Job Overview: This Executive Chef leads our culinary team at Latitudes 37 which requires a creative approach to American cuisine, a passion for fresh, locally sourced ingredients, and a dedication to delivering a diverse and flavorful dining experience. The Executive Chef will play a crucial role in menu development, kitchen management, and maintaining the highest standards of culinary excellence. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $68,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Craft innovative and diverse menus for breakfast, lunch, and dinner services, highlighting contemporary American cuisine with a focus on seasonal and local ingredients. Supervise all aspects of kitchen operations, including food preparation, cooking, and presentation, ensuring excellence in quality and taste. Lead, mentor, and develop the kitchen staff, promoting a culture of teamwork, professionalism, and culinary passion. Collaborate closely with food and beverage management to align culinary strategies with the overall objectives of Latitudes. Efficiently manage kitchen budgets, food cost, and inventory, including sourcing ingredients, negotiating with suppliers, and minimizing waste. Uphold and enforce strict health and safety standards, ensuring a clean and safe kitchen environment. Engage with guests to gather feedback, manage special requests, and ensure a high level of customer satisfaction. Keep up-to-date with culinary trends, techniques, and local food movements, integrating these elements into the restaurant's offerings. Manage and resolve any kitchen staff issues in a professional and timely manner. Minimum of 5 years of culinary experience, with at least 2 years in a leadership role in a cuisine restaurant. Demonstrated ability in creating innovative and appealing menus. Strong leadership and team management skills, with a track record of training and motivating staff. Excellent organizational, time management, and multitasking abilities. Proficiency in various cooking methods, ingredients, equipment, and procedures. Knowledgeable in food and labor cost management. Excellent communication and interpersonal skills, capable of building strong relationships with staff, guests, and suppliers. Ability to work flexible hours, including nights, weekends, and holidays. Compensation details: 0 Yearly Salary PI12d06b7f74e8-2855
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.