Aulani, A Disney Resort & Spa
Kapolei, Hawaii
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Aulani, A Disney Resort & Spa
Kapolei, Hawaii
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Raya's Paradise, Inc.
San Clemente, California
Job Type Full-time, Part-time Description Complete set up of the dining area in preparation for meal periods and events, including arranging and setting tables, stocking supplies, ensuring condiments are neat, clean and refreshed. Responsible for food service of breakfast, lunch, and dinner to the Assisted Living and Memory Care dining areas and in-room. Keep floor, table tops, and furniture neat, clean, and sanitized. Keep furniture neatly arranged. Greet residents, visitors, and staff. Provide menus, and explain any specials. Take beverage and food orders from residents and visitors Communicate with the culinary staff, ensuring dietary restrictions are adhered to. Deliver food and beverages accurately to Assisted Living and Memory Care residents, guests, and visitors. Monitor beverages and refreshes them as needed throughout the meal. Ensure that the pace of the dining experience meets the needs of the diners, visiting the table to address any additional diner needs. Clear dishes, glassware, and silverware as needed, transport them to the dish room, scrapes plates, and places them in designated spaces in preparation for washing. Return dish bin, as needed. Communicate feedback from diners to the Lead Server. Assist Dining Services Coordinator with any assignments or work requests throughout the meal period. Participate in other professional development activities, as required. Attend taste panel meetings daily with culinary staff to be briefed on descriptions of menu items and sample specials and new menu items. Report any suspicion or evidence of elder abuse, mistreatment or neglect. Operate the dishwashing machine and wash dishes manually, as needed. Assist in cleaning the kitchen, as needed. Any tasks assigned, as needed. Requirements Must be authorized to work in the U.S. Must be at least 18 years of age. High school diploma or GED. Able to speak, read and write in English. One (1) year of experience in food & beverage in a restaurant, health care or senior services setting. Experience with care and supervision for elders and seniors (6 months or more experience in health care preferred). Physical requirements include but are not limited to: able to lift up to 60 lbs., push/pull up to 40 lbs., carry up to 30 lbs., frequent standing and walking required Trained in safe food handling techniques and sanitation, ServSafe Card required. Ability to follow basic instructions and carry out assignments independently. Ability to interface appropriately with other staff, residents, family members, visitors and outside contractors. Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or events. Own a smart phone (for schedule updates and communication). Reliable transportation. Tips & gratuities are not permitted in these settings per state licensing This job offer is contingent upon the following Pre-employment Physical (Health Screening) clearance TB Test clearance Drug Screen clearance Background Check clearance Satisfactory Reference checks Raya's Paradise is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including pregnancy, gender identity, and sexual orientation), marital or parental status, physical or mental disability, family medical history. Salary Description $16.00 - $19.00 per hour
Job Type Full-time, Part-time Description Complete set up of the dining area in preparation for meal periods and events, including arranging and setting tables, stocking supplies, ensuring condiments are neat, clean and refreshed. Responsible for food service of breakfast, lunch, and dinner to the Assisted Living and Memory Care dining areas and in-room. Keep floor, table tops, and furniture neat, clean, and sanitized. Keep furniture neatly arranged. Greet residents, visitors, and staff. Provide menus, and explain any specials. Take beverage and food orders from residents and visitors Communicate with the culinary staff, ensuring dietary restrictions are adhered to. Deliver food and beverages accurately to Assisted Living and Memory Care residents, guests, and visitors. Monitor beverages and refreshes them as needed throughout the meal. Ensure that the pace of the dining experience meets the needs of the diners, visiting the table to address any additional diner needs. Clear dishes, glassware, and silverware as needed, transport them to the dish room, scrapes plates, and places them in designated spaces in preparation for washing. Return dish bin, as needed. Communicate feedback from diners to the Lead Server. Assist Dining Services Coordinator with any assignments or work requests throughout the meal period. Participate in other professional development activities, as required. Attend taste panel meetings daily with culinary staff to be briefed on descriptions of menu items and sample specials and new menu items. Report any suspicion or evidence of elder abuse, mistreatment or neglect. Operate the dishwashing machine and wash dishes manually, as needed. Assist in cleaning the kitchen, as needed. Any tasks assigned, as needed. Requirements Must be authorized to work in the U.S. Must be at least 18 years of age. High school diploma or GED. Able to speak, read and write in English. One (1) year of experience in food & beverage in a restaurant, health care or senior services setting. Experience with care and supervision for elders and seniors (6 months or more experience in health care preferred). Physical requirements include but are not limited to: able to lift up to 60 lbs., push/pull up to 40 lbs., carry up to 30 lbs., frequent standing and walking required Trained in safe food handling techniques and sanitation, ServSafe Card required. Ability to follow basic instructions and carry out assignments independently. Ability to interface appropriately with other staff, residents, family members, visitors and outside contractors. Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or events. Own a smart phone (for schedule updates and communication). Reliable transportation. Tips & gratuities are not permitted in these settings per state licensing This job offer is contingent upon the following Pre-employment Physical (Health Screening) clearance TB Test clearance Drug Screen clearance Background Check clearance Satisfactory Reference checks Raya's Paradise is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including pregnancy, gender identity, and sexual orientation), marital or parental status, physical or mental disability, family medical history. Salary Description $16.00 - $19.00 per hour