Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.25/Hr. Compensation Mid USD $20.31/Hr. Compensation Max USD $24.38/Hr.
Apr 26, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.25/Hr. Compensation Mid USD $20.31/Hr. Compensation Max USD $24.38/Hr.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 24, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Role The POOL Concession Runner/Busser is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. 2024 Pool Season is 05/01/2024 to 09/02/2024. This is a PT SEASONAL role. Must be 18 years of age. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: The POOL Concession Runner/Busser is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. Maintains consistency in attitude and behavior. Approaches all tasks with a "can-do" attitude. Works to make a specific impression on our clients. Presents a cheerful, positive manner. Shows initiative and takes action with an appropriate level of independence. Ability to work with a sense of urgency in a fast paced environment. Able to follow job procedures and supervisor's instructions. Assist cashiers in completion of customer's orders. Cleans and maintains concession areas. Helps stock and un-stock stand at beginning and end of night. Maintain a professional attitude and appearance. Qualifications: Able to work flexible hours (evenings, weekends, holidays). Able to work under pressure. Effective interpersonal and oral communication skills. Team Player. Must be 18 years or older. Food Safety Certification a plus. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Apr 23, 2024
Full time
The Role The POOL Concession Runner/Busser is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. 2024 Pool Season is 05/01/2024 to 09/02/2024. This is a PT SEASONAL role. Must be 18 years of age. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: The POOL Concession Runner/Busser is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. Maintains consistency in attitude and behavior. Approaches all tasks with a "can-do" attitude. Works to make a specific impression on our clients. Presents a cheerful, positive manner. Shows initiative and takes action with an appropriate level of independence. Ability to work with a sense of urgency in a fast paced environment. Able to follow job procedures and supervisor's instructions. Assist cashiers in completion of customer's orders. Cleans and maintains concession areas. Helps stock and un-stock stand at beginning and end of night. Maintain a professional attitude and appearance. Qualifications: Able to work flexible hours (evenings, weekends, holidays). Able to work under pressure. Effective interpersonal and oral communication skills. Team Player. Must be 18 years or older. Food Safety Certification a plus. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Help train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 22, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Help train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 20, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
At RA Sushi, your hard work is more than just a job, it's a career opportunity. It's a building block to a successful future in the world of business and hospitality. Our people are our secret sauce to our success and mission of Creating Great Guest Memories. We are always looking for individuals who have what it takes to grow with us and share in our success. Position Summary: Create Great Guest Memories for the carry-out experience. This includes taking orders by phone, tablet, e-mail, rails, walk-in, and has the ability to answer questions and suggest. Process transactions via POS accurately and timely. Assemble and pack orders as per Benihana Packaging Guidelines. Organize and maintain a spotless area for Takeout/Delivery staging areas. Reconcile all orders at the end of each shift. Essential Functions and Responsibilities: Greets all guests warmly and with a smile upon their arrival. Promptly answers the phones with an appropriate greeting and assist guests with orders. Maintains a clean and organized station. Ensures the cleanliness of POS, printers, phones, counters, and keeps the necessary stock of packaging materials, menus, and other supplies. Ensure that all devices such as tablets are functional and online during operating hours and be ready to accept orders. Follow takeout/delivery packaging guidelines to ensure consistent guest experience. Responds to guest inquiries related to operating hours, prices, menus, and directions to the restaurant. Maintains constant communications with fellow employees to ensure smooth operations. Liaise with Third-Party Delivery partners. Ensures backup coverage for host when necessary. Completes all side work requirements prior, during, and after shift. Follow proper cash handling and house account reconciliation. Performs other duties as assigned by a supervisor. Skills/Knowledge: Excellent communication skills. Knowledge of Aloha POS or similar and tablet is a plus. Education/Experience: Must be 18 years of age or older or in accordance of state law. Must have a High School diploma or GED. Previous host/cashier experience in restaurant or hospitality is a plus. Shift Flexibility: Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required. Scratch Kitchen, Customized menu items, Pride in your work. We are an Equal Opportunity Employer. Please note this is not the full job description.
Apr 19, 2024
Full time
At RA Sushi, your hard work is more than just a job, it's a career opportunity. It's a building block to a successful future in the world of business and hospitality. Our people are our secret sauce to our success and mission of Creating Great Guest Memories. We are always looking for individuals who have what it takes to grow with us and share in our success. Position Summary: Create Great Guest Memories for the carry-out experience. This includes taking orders by phone, tablet, e-mail, rails, walk-in, and has the ability to answer questions and suggest. Process transactions via POS accurately and timely. Assemble and pack orders as per Benihana Packaging Guidelines. Organize and maintain a spotless area for Takeout/Delivery staging areas. Reconcile all orders at the end of each shift. Essential Functions and Responsibilities: Greets all guests warmly and with a smile upon their arrival. Promptly answers the phones with an appropriate greeting and assist guests with orders. Maintains a clean and organized station. Ensures the cleanliness of POS, printers, phones, counters, and keeps the necessary stock of packaging materials, menus, and other supplies. Ensure that all devices such as tablets are functional and online during operating hours and be ready to accept orders. Follow takeout/delivery packaging guidelines to ensure consistent guest experience. Responds to guest inquiries related to operating hours, prices, menus, and directions to the restaurant. Maintains constant communications with fellow employees to ensure smooth operations. Liaise with Third-Party Delivery partners. Ensures backup coverage for host when necessary. Completes all side work requirements prior, during, and after shift. Follow proper cash handling and house account reconciliation. Performs other duties as assigned by a supervisor. Skills/Knowledge: Excellent communication skills. Knowledge of Aloha POS or similar and tablet is a plus. Education/Experience: Must be 18 years of age or older or in accordance of state law. Must have a High School diploma or GED. Previous host/cashier experience in restaurant or hospitality is a plus. Shift Flexibility: Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required. Scratch Kitchen, Customized menu items, Pride in your work. We are an Equal Opportunity Employer. Please note this is not the full job description.
Xanterra Parks & Resorts
Yellowstone National Park, Wyoming
Overview This posting is for students enrolled in the ACMNP or CRU program. If you are not a member of this group, please do not apply. Tim Schuman; and Lauren Eisenhart are the administrators of the group. Live. Work. Explore. as a part of our ACMNP and CRU team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our ACMNP and CRU students work with our lodging and Food & Beverage department. Job Summary: As a Room Attendant, you will clean and prepare guest rooms (strip and make beds, clean toilets, vacuum) cleaning 14-20 rooms each day. As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. The Details:Position Type: SeasonalSeason Dates: May-AugustPay: $15/hr.Schedule: Typical schedule is 40 hours, 5 days/per week (may include shift work, weekends, evenings, and holidays) Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Room Attendant You will be responsible for making guest accommodations comfortable and inviting with the best in service courtesy and care. A typical shift includes servicing 14-20 rooms. Provide our guests with the best in service, courtesy and care by cleaning and prepare guest rooms. Comply with procedures for chemical use and room cleaning systems. Comply with the Housekeeping policies and procedures. Comply with key security and use procedures. Comply with proper Lost & Found procedures. Work safely to avoid injuries and accidents including wearing proper Personal Protective Equipment. Report unsafe conditions and maintenance concerns to the Rooms Inspector. Kitchen Crew As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. Dishwasher, Pot Washer, Steward: you will be responsible for cleaning all kitchen service ware and general kitchen area. Cafeteria Busser, Hot Runner, Cafeteria Server, Cold Runner: you will be responsible for prep, set-up, service, clean up, and restocking of food service areas. Cafeteria Cashier: you will enter all food and beverage items into the Point of Sale system, collect accurate payment from the guest, securely handle and balance a cash bank, process all forms of payment, and accurately deposit all sales. Buffet Runner, Buffet Server: you will be responsible for prep, set-up, service, clean up and restocking of guest buffets. Pantry Line, Bulk Prep, Sandwich Person, A.M. Pantry, P.M. Pantry: you will be responsible for preparation of bulk items, salad bar items, to order items, etc. as needed for guest and employee service. Adhere to all sanitation requirements including product rotation, temperature tracking maintenance, storage procedures, cooking requirements, and handling techniques. Maintain appearance and uniform standards. Maintain cleanliness of all kitchens, dining, and service areas. Ensure work area is orderly and properly stocked. Develop and maintain positive communication and teamwork with all co-workers and supervisors. Qualifications Time Management Organizational skills Physical Requirements include: Room Attendant physical requirements Organizational and Time management skills Ability to follow instructions and count accurately Follow work patterns consistently Ability to communicate with others effectively Stretching, walking, bending, kneeling, climbing up and down stairs, and lifting up to 50 pounds Pushing or pulling 50-75-pound housekeeping carts and bins Working with cleaning chemicals Working indoors and outside in extreme heat or cold Kitchen Crew physical requirements Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements. Knowledge of basic sanitation and kitchen equipment skills. Must be able to stand, walk for long periods of time, approximately 8 hours. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. Must be able to work in differing environments, i.e., cold freezers, hot prep areas, outside areas. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Apr 19, 2024
Full time
Overview This posting is for students enrolled in the ACMNP or CRU program. If you are not a member of this group, please do not apply. Tim Schuman; and Lauren Eisenhart are the administrators of the group. Live. Work. Explore. as a part of our ACMNP and CRU team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our ACMNP and CRU students work with our lodging and Food & Beverage department. Job Summary: As a Room Attendant, you will clean and prepare guest rooms (strip and make beds, clean toilets, vacuum) cleaning 14-20 rooms each day. As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. The Details:Position Type: SeasonalSeason Dates: May-AugustPay: $15/hr.Schedule: Typical schedule is 40 hours, 5 days/per week (may include shift work, weekends, evenings, and holidays) Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Room Attendant You will be responsible for making guest accommodations comfortable and inviting with the best in service courtesy and care. A typical shift includes servicing 14-20 rooms. Provide our guests with the best in service, courtesy and care by cleaning and prepare guest rooms. Comply with procedures for chemical use and room cleaning systems. Comply with the Housekeeping policies and procedures. Comply with key security and use procedures. Comply with proper Lost & Found procedures. Work safely to avoid injuries and accidents including wearing proper Personal Protective Equipment. Report unsafe conditions and maintenance concerns to the Rooms Inspector. Kitchen Crew As a Kitchen Staff, you will perform a variety of tasks in and around the back of the house area of our dining facilities, below are the tasks you may be asked to do during your shift. Dishwasher, Pot Washer, Steward: you will be responsible for cleaning all kitchen service ware and general kitchen area. Cafeteria Busser, Hot Runner, Cafeteria Server, Cold Runner: you will be responsible for prep, set-up, service, clean up, and restocking of food service areas. Cafeteria Cashier: you will enter all food and beverage items into the Point of Sale system, collect accurate payment from the guest, securely handle and balance a cash bank, process all forms of payment, and accurately deposit all sales. Buffet Runner, Buffet Server: you will be responsible for prep, set-up, service, clean up and restocking of guest buffets. Pantry Line, Bulk Prep, Sandwich Person, A.M. Pantry, P.M. Pantry: you will be responsible for preparation of bulk items, salad bar items, to order items, etc. as needed for guest and employee service. Adhere to all sanitation requirements including product rotation, temperature tracking maintenance, storage procedures, cooking requirements, and handling techniques. Maintain appearance and uniform standards. Maintain cleanliness of all kitchens, dining, and service areas. Ensure work area is orderly and properly stocked. Develop and maintain positive communication and teamwork with all co-workers and supervisors. Qualifications Time Management Organizational skills Physical Requirements include: Room Attendant physical requirements Organizational and Time management skills Ability to follow instructions and count accurately Follow work patterns consistently Ability to communicate with others effectively Stretching, walking, bending, kneeling, climbing up and down stairs, and lifting up to 50 pounds Pushing or pulling 50-75-pound housekeeping carts and bins Working with cleaning chemicals Working indoors and outside in extreme heat or cold Kitchen Crew physical requirements Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, menus, and set-up requirements. Knowledge of basic sanitation and kitchen equipment skills. Must be able to stand, walk for long periods of time, approximately 8 hours. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. Must be able to work in differing environments, i.e., cold freezers, hot prep areas, outside areas. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 18, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 18, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 17, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 17, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 17, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
At RA Sushi, your hard work is more than just a job, it's a career opportunity. It's a building block to a successful future in the world of business and hospitality. Our people are our secret sauce to our success and mission of Creating Great Guest Memories. We are always looking for individuals who have what it takes to grow with us and share in our success. Position Summary: Create Great Guest Memories for the carry-out experience. This includes taking orders by phone, tablet, e-mail, rails, walk-in, and has the ability to answer questions and suggest. Process transactions via POS accurately and timely. Assemble and pack orders as per Benihana Packaging Guidelines. Organize and maintain a spotless area for Takeout/Delivery staging areas. Reconcile all orders at the end of each shift. Essential Functions and Responsibilities: Greets all guests warmly and with a smile upon their arrival. Promptly answers the phones with an appropriate greeting and assist guests with orders. Maintains a clean and organized station. Ensures the cleanliness of POS, printers, phones, counters, and keeps the necessary stock of packaging materials, menus, and other supplies. Ensure that all devices such as tablets are functional and online during operating hours and be ready to accept orders. Follow takeout/delivery packaging guidelines to ensure consistent guest experience. Responds to guest inquiries related to operating hours, prices, menus, and directions to the restaurant. Maintains constant communications with fellow employees to ensure smooth operations. Liaise with Third-Party Delivery partners. Ensures backup coverage for host when necessary. Completes all side work requirements prior, during, and after shift. Follow proper cash handling and house account reconciliation. Performs other duties as assigned by a supervisor. Skills/Knowledge: Excellent communication skills. Knowledge of Aloha POS or similar and tablet is a plus. Education/Experience: Must have a High School diploma or GED. Previous host/cashier experience in restaurant or hospitality is a plus. Shift Flexibility: Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required. Scratch Kitchen, Customized menu items, Pride in your work. We are an Equal Opportunity Employer. Please note this is not the full job description.
Apr 17, 2024
Full time
At RA Sushi, your hard work is more than just a job, it's a career opportunity. It's a building block to a successful future in the world of business and hospitality. Our people are our secret sauce to our success and mission of Creating Great Guest Memories. We are always looking for individuals who have what it takes to grow with us and share in our success. Position Summary: Create Great Guest Memories for the carry-out experience. This includes taking orders by phone, tablet, e-mail, rails, walk-in, and has the ability to answer questions and suggest. Process transactions via POS accurately and timely. Assemble and pack orders as per Benihana Packaging Guidelines. Organize and maintain a spotless area for Takeout/Delivery staging areas. Reconcile all orders at the end of each shift. Essential Functions and Responsibilities: Greets all guests warmly and with a smile upon their arrival. Promptly answers the phones with an appropriate greeting and assist guests with orders. Maintains a clean and organized station. Ensures the cleanliness of POS, printers, phones, counters, and keeps the necessary stock of packaging materials, menus, and other supplies. Ensure that all devices such as tablets are functional and online during operating hours and be ready to accept orders. Follow takeout/delivery packaging guidelines to ensure consistent guest experience. Responds to guest inquiries related to operating hours, prices, menus, and directions to the restaurant. Maintains constant communications with fellow employees to ensure smooth operations. Liaise with Third-Party Delivery partners. Ensures backup coverage for host when necessary. Completes all side work requirements prior, during, and after shift. Follow proper cash handling and house account reconciliation. Performs other duties as assigned by a supervisor. Skills/Knowledge: Excellent communication skills. Knowledge of Aloha POS or similar and tablet is a plus. Education/Experience: Must have a High School diploma or GED. Previous host/cashier experience in restaurant or hospitality is a plus. Shift Flexibility: Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required. Scratch Kitchen, Customized menu items, Pride in your work. We are an Equal Opportunity Employer. Please note this is not the full job description.
The Little Beet is raising the bar in the quick service industry. We give people access to simple, nutritious, and crave-able food - fast! So, that anyone can eat well on the go. We want everyone to eat our food all the time because food should make you happy and make you feel good. The experience of going out to buy food should be effortless and enjoyable. This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good. At The Little Beet, we believe in cross-training our team members. Teaching our employees every station helps them develop professionally and makes the greatest impact at our restaurant. Teaching our employees every station also prepares employees to enter our Manager-In-Training program. As a Team Member you are heavily involved in controlling customer interactions. You are the face of our brand and have more communication with our guests than anyone other position. We are looking for people who have a passion for customer service and are both positive and energetic. You must be comfortable with and enjoy serving and interacting with our guests. Team Members are not hired for one position, but to help out every aspect of the store. Team Members are trained to learn many different positions within the restaurant. Some of these positions may include, runner, frontline coordinator, order taker, register, and beverage and dining room attendant. There are additional responsibilities associated with the opening and closing of the restaurant that a Team Member will be responsible to complete dependent upon work shift. Essential Duties and Responsibilities: Force of positivity Ensure line food quality Assisting in the preparation and proper storage of food Eyes and ears on waiting on guests Provide the highest level of hospitality Ensure proper portioning and plating Maintain store cleanliness Other duties and responsibilities as assigned by your supervisor Qualifications Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1 years of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track. Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness. Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Apr 17, 2024
Full time
The Little Beet is raising the bar in the quick service industry. We give people access to simple, nutritious, and crave-able food - fast! So, that anyone can eat well on the go. We want everyone to eat our food all the time because food should make you happy and make you feel good. The experience of going out to buy food should be effortless and enjoyable. This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good. At The Little Beet, we believe in cross-training our team members. Teaching our employees every station helps them develop professionally and makes the greatest impact at our restaurant. Teaching our employees every station also prepares employees to enter our Manager-In-Training program. As a Team Member you are heavily involved in controlling customer interactions. You are the face of our brand and have more communication with our guests than anyone other position. We are looking for people who have a passion for customer service and are both positive and energetic. You must be comfortable with and enjoy serving and interacting with our guests. Team Members are not hired for one position, but to help out every aspect of the store. Team Members are trained to learn many different positions within the restaurant. Some of these positions may include, runner, frontline coordinator, order taker, register, and beverage and dining room attendant. There are additional responsibilities associated with the opening and closing of the restaurant that a Team Member will be responsible to complete dependent upon work shift. Essential Duties and Responsibilities: Force of positivity Ensure line food quality Assisting in the preparation and proper storage of food Eyes and ears on waiting on guests Provide the highest level of hospitality Ensure proper portioning and plating Maintain store cleanliness Other duties and responsibilities as assigned by your supervisor Qualifications Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1 years of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track. Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness. Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
Apr 12, 2024
Full time
FOH Team Members Are you looking for the best job you'll ever have? We are looking for versatile Front of the House Team Members to work the following positions: Cashier, Guest Service Associate and Drive-Thru. All PDQ FOH Team Members must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our FOH Team Members take orders on the POS, work with taking payment and giving change, executing speed and accuracy in the Drive-Thru as well as taking care of Guests in our Dining Room. Our Team Members enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Team Members to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our Guests' Cravings! Requirements: PDQ is looking for Team Members who are MAGNETIC, dedicated to TEAMWORK, and come to work every day with a GREAT ATTITUDE, ready to delight our Guests. We are looking for the following requirements: Excellent Guest service skills 16 years of age (minimum) 4-8 hour shifts from 9 am to 10 pm Able to work at least 3 days per week including weekends Ability to take payment and give change (cash handling) Fast and accurate ticket reading ability Strong organizational skills for drive-thru Ability to work clean and maintain and clean and sanitized work space Positive attitude and willingness to learn in a fast paced, quality driven environment Ability to connect with our Guests and deliver on Our Purpose - Delighting Our Guests Continuously committed to our menu and service training Communicates with Team Members, Management and Guests in a positive manner
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour
Apr 12, 2024
Full time
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour