General Manager Washington, DC Full service with bar $85,000 - $95,000 base We have an immediate opening for a qualified restaurant General Manager for a premium restaurant in the DC area. This is considered a high profile, high visibility venue, a new unit opening with a rapidly growing concept. The opportunity to bench and advance to Director of Operations level is very realistic. If you have 3+ years experience as a restaurant General Manager in the upscale casual/premium casual segment then please reach out for more information. Experience running a $4M+ annual operation, strong leadership to the entire team including the Executive Chef and through knowledge of the P&L is essential. This position comes with an above average compensation range commensurate with experience, generous trimmings include benefits and profit incentives Please send your resume before the posting closes. Presented by Tom Bull with Gecko Hospitality (e-mail removed)
Apr 26, 2024
General Manager Washington, DC Full service with bar $85,000 - $95,000 base We have an immediate opening for a qualified restaurant General Manager for a premium restaurant in the DC area. This is considered a high profile, high visibility venue, a new unit opening with a rapidly growing concept. The opportunity to bench and advance to Director of Operations level is very realistic. If you have 3+ years experience as a restaurant General Manager in the upscale casual/premium casual segment then please reach out for more information. Experience running a $4M+ annual operation, strong leadership to the entire team including the Executive Chef and through knowledge of the P&L is essential. This position comes with an above average compensation range commensurate with experience, generous trimmings include benefits and profit incentives Please send your resume before the posting closes. Presented by Tom Bull with Gecko Hospitality (e-mail removed)
General Manager Base salary $100K range Iconic DC Steakhouse featuring a chef-driven menu We are seeking a Restaurant General Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Iconic DC Steakhouse featuring a chef-driven menu Upscale - Premium setting Full benefits Base salary $100K range Some wine knowledge and high-end experience are an advantage Lucrative bonus High profile - high visibility role Generous vacation and PTO Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about this chef-driven, icon DC restaurant please send your resume by return email Presented by Tom Bull with Gecko Hospitality
Apr 22, 2024
General Manager Base salary $100K range Iconic DC Steakhouse featuring a chef-driven menu We are seeking a Restaurant General Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Iconic DC Steakhouse featuring a chef-driven menu Upscale - Premium setting Full benefits Base salary $100K range Some wine knowledge and high-end experience are an advantage Lucrative bonus High profile - high visibility role Generous vacation and PTO Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about this chef-driven, icon DC restaurant please send your resume by return email Presented by Tom Bull with Gecko Hospitality
We are seeking a Restaurant General Manager - Premium Casual Dining to join our team! You will be responsible for providing customers with a memorable dining experience. Charlotte, NC New opening - chef driven concepts This is a premium casual venue - New opening and growth throughout 2021 Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about this immediate opportunity please send your resume by return email to Presented by Tom Bull with Gecko Hospitality
Apr 22, 2024
We are seeking a Restaurant General Manager - Premium Casual Dining to join our team! You will be responsible for providing customers with a memorable dining experience. Charlotte, NC New opening - chef driven concepts This is a premium casual venue - New opening and growth throughout 2021 Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Qualifications: Previous experience in food service or other related fields Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail To learn more about this immediate opportunity please send your resume by return email to Presented by Tom Bull with Gecko Hospitality
Restaurant Caf Manager We are currently interviewing for an opening in our DC & Northern Virginia locations. This is an upbeat, fun, bakery style caf operation looking for energetic and customer service focused managers. Ideal candidates will have salaried management experience in a caf style or counter service/fast casual brand. We are interviewing immediately and offer a great salary + benefits. Please apply with your resume to
Apr 26, 2024
Restaurant Caf Manager We are currently interviewing for an opening in our DC & Northern Virginia locations. This is an upbeat, fun, bakery style caf operation looking for energetic and customer service focused managers. Ideal candidates will have salaried management experience in a caf style or counter service/fast casual brand. We are interviewing immediately and offer a great salary + benefits. Please apply with your resume to
Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City. At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program. But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre. Why Join Our Team? Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move! Role Summary Reporting to the Operations Manager, you will be responsible for the management of all aspects of the business, executing flawless dining experiences for our guests. As you supervise the daily operations, you will consistently ensure that all team members deliver professional, friendly and engaging service. With responsibility for guest satisfaction, employee satisfaction and the bottom line, you will monitor and manage employee performance as well as financial performance, and make adjustments as required to meet financial and service goals. You will build the brand and develop marketing and sales strategies to promote the business throughout the community, with a focus on growing revenues and maximizing financial performance. You will create a team of professionals who will deliver exceptional service in the upscale premium casual space. As the leader of the team, you will be responsible for recruiting, training and providing ongoing development for all team members. Key Accountabilities • Supervise the day to day function of all employees, facilities, sales and costs. • Ensure that optimal service is being provided while maximizing profit potential. • Demonstrate a professional approach to client service so that all team members deliver a consistent, upscale food and drink experience. • Maintain a professional team through recruiting, training, and coaching. • Monitor and manage guest satisfaction, employee performance, financial performance and compliance with legislation. • Establish and monitor budgets and performance targets. • Maintain knowledge of the industry and the competition. • Build the business through marketing initiatives. • Ensure the highest quality products and customer service • Bring your passion and smile • Performs other duties as assigned and directed by the Operations Manager. Education and Experience • A minimum of 5 years hospitality industry experience in a management role • Degree or Diploma in Hospitality or Business Management is an asset Required Knowledge, Skills and Abilities • Demonstrated leadership skills • Proven entrepreneurial spirit that creates a presence "on the floor" and in the community • Product knowledge of upscale brand cafes, menu development, costing, wines, spirits and craft beers • Knowledge of relevant legislation and regulations CCB1
Apr 26, 2024
Full time
Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City. At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program. But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre. Why Join Our Team? Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move! Role Summary Reporting to the Operations Manager, you will be responsible for the management of all aspects of the business, executing flawless dining experiences for our guests. As you supervise the daily operations, you will consistently ensure that all team members deliver professional, friendly and engaging service. With responsibility for guest satisfaction, employee satisfaction and the bottom line, you will monitor and manage employee performance as well as financial performance, and make adjustments as required to meet financial and service goals. You will build the brand and develop marketing and sales strategies to promote the business throughout the community, with a focus on growing revenues and maximizing financial performance. You will create a team of professionals who will deliver exceptional service in the upscale premium casual space. As the leader of the team, you will be responsible for recruiting, training and providing ongoing development for all team members. Key Accountabilities • Supervise the day to day function of all employees, facilities, sales and costs. • Ensure that optimal service is being provided while maximizing profit potential. • Demonstrate a professional approach to client service so that all team members deliver a consistent, upscale food and drink experience. • Maintain a professional team through recruiting, training, and coaching. • Monitor and manage guest satisfaction, employee performance, financial performance and compliance with legislation. • Establish and monitor budgets and performance targets. • Maintain knowledge of the industry and the competition. • Build the business through marketing initiatives. • Ensure the highest quality products and customer service • Bring your passion and smile • Performs other duties as assigned and directed by the Operations Manager. Education and Experience • A minimum of 5 years hospitality industry experience in a management role • Degree or Diploma in Hospitality or Business Management is an asset Required Knowledge, Skills and Abilities • Demonstrated leadership skills • Proven entrepreneurial spirit that creates a presence "on the floor" and in the community • Product knowledge of upscale brand cafes, menu development, costing, wines, spirits and craft beers • Knowledge of relevant legislation and regulations CCB1
Kitchen Manager Casual Theme-Culinary Leader A Kitchen Manager, Who Is An Energized Leader, Has A Passion For Culinary Excellence While Achieving Great Results Is Someone Who Our Company Is Looking For! Are tired of just running a restaurant? We turn dinner out into a night out! Our high energy environment lets you be yourself and provides plenty of opportunities for personal growth and development. Our Kitchen Manager Professionals and Team Members are bold, have guts, and embrace the challenge and opportunity to grow a fantastic restaurant concept! Here at our grill and bar we have 3 specialties; good food, good drinks, and good times. We are big fans of sports and loud music, and we believe in laughing often, especially at ourselves! We first opened our doors in the late 1990's and are currently operating close to 70 restaurants in close to 20 states. Recently we redesigned our restaurants and have captured a new customer base. Don't miss this exciting opportunity as a Kitchen Manager for our location in Fredericksburg, Virginia Title of Position: Kitchen Manager Job Description: Our Kitchen Manager will be expected to help create a fun and unique environment through fantastic food like: slow-smoked pulled pork, perfectly grilled steaks and our award-winning baby-back ribs. The Kitchen Manager will be responsible for setting high standards of quality, cleanliness and processes and consistently holding the kitchen staff to those standards, will work closely with the Executive Chef and Culinary Specialists to provide knowledge, guidance and training to the kitchen staff, and will serve as an ambassador for our brand. The Kitchen Manager will be responsible for overseeing and optimizing P&L and other financials, managing and remaining accountable for actual-vs.-theoretical food costs, and maintaining inventory and financial reporting. Benefits: Medical and Dental Coverage Life Insurance Disability Plan Matching 401(K) Quarterly Bonus Program Paid Vacation Qualifications: The Kitchen Manger should always provide consistent support to the success of the operation The Kitchen Manager must be extremely guest orientated with the highest degree of honesty and integrity A strong understanding of restaurant P&L statements is required for the Kitchen Manager A requirement for the Kitchen Manager is a true passion for the development and mentoring of others This position requires a minimum of 3 years' experience as a Kitchen Manager in a high volume environment Apply Now-Kitchen Manager located in Fredericksburg, Virginia If you would like to be considered for this position, email your resume to
Apr 21, 2024
Kitchen Manager Casual Theme-Culinary Leader A Kitchen Manager, Who Is An Energized Leader, Has A Passion For Culinary Excellence While Achieving Great Results Is Someone Who Our Company Is Looking For! Are tired of just running a restaurant? We turn dinner out into a night out! Our high energy environment lets you be yourself and provides plenty of opportunities for personal growth and development. Our Kitchen Manager Professionals and Team Members are bold, have guts, and embrace the challenge and opportunity to grow a fantastic restaurant concept! Here at our grill and bar we have 3 specialties; good food, good drinks, and good times. We are big fans of sports and loud music, and we believe in laughing often, especially at ourselves! We first opened our doors in the late 1990's and are currently operating close to 70 restaurants in close to 20 states. Recently we redesigned our restaurants and have captured a new customer base. Don't miss this exciting opportunity as a Kitchen Manager for our location in Fredericksburg, Virginia Title of Position: Kitchen Manager Job Description: Our Kitchen Manager will be expected to help create a fun and unique environment through fantastic food like: slow-smoked pulled pork, perfectly grilled steaks and our award-winning baby-back ribs. The Kitchen Manager will be responsible for setting high standards of quality, cleanliness and processes and consistently holding the kitchen staff to those standards, will work closely with the Executive Chef and Culinary Specialists to provide knowledge, guidance and training to the kitchen staff, and will serve as an ambassador for our brand. The Kitchen Manager will be responsible for overseeing and optimizing P&L and other financials, managing and remaining accountable for actual-vs.-theoretical food costs, and maintaining inventory and financial reporting. Benefits: Medical and Dental Coverage Life Insurance Disability Plan Matching 401(K) Quarterly Bonus Program Paid Vacation Qualifications: The Kitchen Manger should always provide consistent support to the success of the operation The Kitchen Manager must be extremely guest orientated with the highest degree of honesty and integrity A strong understanding of restaurant P&L statements is required for the Kitchen Manager A requirement for the Kitchen Manager is a true passion for the development and mentoring of others This position requires a minimum of 3 years' experience as a Kitchen Manager in a high volume environment Apply Now-Kitchen Manager located in Fredericksburg, Virginia If you would like to be considered for this position, email your resume to
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Apr 09, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member 55K - 57K based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Moxies Mississauga is seeking a General Manager! Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA Be the first to be notified about new General Manager jobs in Mississauga, Ontario I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time. This contemporary location next to the Meadowvale area serves up a sleek yet casual restaurant experience while maintaining easy-access to airport visitors both coming and going.
Mar 30, 2024
Full time
Moxies Mississauga is seeking a General Manager! Hey Future Moxies General Manager! Ready to infuse your passion for hospitality into an exciting and proven Canadian restaurant company? At Moxies, we put our people first - they're the heart and soul of our business. If you thrive on serving your team and guests with enthusiasm, you're the perfect fit for us! Imagine an incredible menu crafted by our talented Chefs, boasting globally inspired flavors and top-notch ingredients. Our commitment to culinary excellence extends from the food to our teams, creating memorable moments for guests, and ensuring excellence in every detail. As the General Manager, you'll be at the center, fostering a positive culture, developing leaders, and championing hospitality. Dive into the excitement of managing financials, ensuring guest satisfaction is top-notch, and keeping the property impeccable. You'll be a little gritty, fair but firm, and love to engage with our guests and employees, always demonstrating the highest level of care, respect, and integrity. But wait, there's more - we want someone who's not just a manager but a passionate leader! If you're high-energy, positive, and results-oriented, we want you. Your role includes creating initiatives to meet financial targets, achieving business goals, and keeping the team motivated. Requirements? We've got a few - like 2+ years of senior restaurant leadership, a love for developing others, and a keen eye for food and drink trends. Excellent communication skills, a knack for organization, and the ability to be a Brand Ambassador are a must! And the sweet part: the Compensation Package ranges from 80K with potential to over 100K annually! Plus, enjoy perks like international team-building trips, and ongoing personal and team development sessions. Benefits? We've got you covered with Manulife Group Life Insurance, dental care, extended health care, and more. So, if you're ready for a full-time, permanent adventure with Moxies, where bonuses and profit sharing are on the menu, then apply now! Key Responsibilities Working with the General Manager, some of your responsibilities will include: Role modelling hospitality to our guests and team members Communicating and connecting with guests to ensure satisfaction at an exceptional level Implement initiatives to increase sales and increase profit Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions Assist in developing Supervisors Oversee all front-of-house leader areas to ensure success Key Requirements Leadership experience in a full-service restaurant or bar Proven leadership skills: desire to develop and motivate the people around you to always be their best Energetic and positive Strong patience and communication skills Drive for continuous improvement Committed to being inclusive and embracing diversity Experience in leadership development an asset Opportunities With our company, you will have the chance to: Gain valuable leadership skills and experience Grow your career in our rapidly expanding company Cultivate your own development by working with senior leaders Attend leadership development seminars and conferences Learn about opportunities for taking part in new restaurant opens across Canada and the USA Be the first to be notified about new General Manager jobs in Mississauga, Ontario I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time. This contemporary location next to the Meadowvale area serves up a sleek yet casual restaurant experience while maintaining easy-access to airport visitors both coming and going.
Restaurant General Managers Chefs Executive Chefs Assistant Managers Sous chefs Richmond, Virginia and surrounding markets. Multi-branded company with new acquisitions is hiring in the Richmond area. This group has several concepts from casual themed, fast casual, QSR and chef driven farm to table. $55,000 - $75,000 base salaries Full benefits PTO Five-day week Career growth opportunities If you would like to learn more about any of these openings please send your resume by return email to Inquiries and applications are handled confidentially Presented b y Tom Bull with Gecko Hospitality
Apr 22, 2024
Restaurant General Managers Chefs Executive Chefs Assistant Managers Sous chefs Richmond, Virginia and surrounding markets. Multi-branded company with new acquisitions is hiring in the Richmond area. This group has several concepts from casual themed, fast casual, QSR and chef driven farm to table. $55,000 - $75,000 base salaries Full benefits PTO Five-day week Career growth opportunities If you would like to learn more about any of these openings please send your resume by return email to Inquiries and applications are handled confidentially Presented b y Tom Bull with Gecko Hospitality
HIRING A KITCHEN MANAGER! Multi venue concept - New unit opening seeks a qualified Kitchen Manager We have openings for our Northern Virginia area hospitality venues. We are looking to hire qualified Kitchen Managers with at least 2 years salaried management experience. Contact: We prefer candidates that have a corporate or franchise restaurant background. Candidates must have excellent people skills, a passion for service and the ability to understand and manage cost centers. Candidates that have FOH and BOH experience have additional value. We offer an outstanding compensation package which includes a premium salary, bonus and full benefits. Our company is expanding and therefore opportunity to advance for strong performers is very realistic. Candidates that have demonstrated advancement and tenure are invited to respond to this posting by replying with a current resume: See below for a full description: Apply to Duties: Accomplishes kitchen human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining kitchen employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves kitchen operational objectives by contributing information and analysis to culinary plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; training kitchen workers to expand their skills; developing career ladder growth opportunities to reduce turnover; identifying and resolving problems; completing audits; determining system improvements; implementing change. Meets kitchen financial objectives by estimating requirements; contributing information to the annual food and beverage budget; reviewing menus; scheduling expenditures; analyzing budget variances; recommending corrective actions; evaluating time-saving production techniques. Implements recipes and portion specifications by reviewing menus and product specifications; evaluating ease of menu production; applying established procedures and techniques. Controls food preparation by consulting with executive chefs and kitchen team leaders; overseeing portion size; evaluating and improving productivity; providing food preparation personal expertise; monitoring presentations. Improves menu quality and consistency by analyzing food production records and menu expenses; standardizing production recipes; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes. Prepares kitchen operations and production reports by collecting, analyzing, and summarizing food ingredient, food production, and customer data and trends. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans. Maintains food ingredients, food preparation, and general supplies by purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls. Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; making recommendations of equipment purchases. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes kitchen operations goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Food Sanitation, Safety Management, Leadership, Emphasizing Excellence, Management Proficiency, People Management, Quality Focus Contact
Apr 21, 2024
HIRING A KITCHEN MANAGER! Multi venue concept - New unit opening seeks a qualified Kitchen Manager We have openings for our Northern Virginia area hospitality venues. We are looking to hire qualified Kitchen Managers with at least 2 years salaried management experience. Contact: We prefer candidates that have a corporate or franchise restaurant background. Candidates must have excellent people skills, a passion for service and the ability to understand and manage cost centers. Candidates that have FOH and BOH experience have additional value. We offer an outstanding compensation package which includes a premium salary, bonus and full benefits. Our company is expanding and therefore opportunity to advance for strong performers is very realistic. Candidates that have demonstrated advancement and tenure are invited to respond to this posting by replying with a current resume: See below for a full description: Apply to Duties: Accomplishes kitchen human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining kitchen employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves kitchen operational objectives by contributing information and analysis to culinary plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; training kitchen workers to expand their skills; developing career ladder growth opportunities to reduce turnover; identifying and resolving problems; completing audits; determining system improvements; implementing change. Meets kitchen financial objectives by estimating requirements; contributing information to the annual food and beverage budget; reviewing menus; scheduling expenditures; analyzing budget variances; recommending corrective actions; evaluating time-saving production techniques. Implements recipes and portion specifications by reviewing menus and product specifications; evaluating ease of menu production; applying established procedures and techniques. Controls food preparation by consulting with executive chefs and kitchen team leaders; overseeing portion size; evaluating and improving productivity; providing food preparation personal expertise; monitoring presentations. Improves menu quality and consistency by analyzing food production records and menu expenses; standardizing production recipes; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes. Prepares kitchen operations and production reports by collecting, analyzing, and summarizing food ingredient, food production, and customer data and trends. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans. Maintains food ingredients, food preparation, and general supplies by purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls. Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; making recommendations of equipment purchases. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes kitchen operations goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Food Sanitation, Safety Management, Leadership, Emphasizing Excellence, Management Proficiency, People Management, Quality Focus Contact
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About Ramsay's Kitchen: World-renowned, Michelin-starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best-in-class service of Four Seasons, your dining experience will be one of a kind. Ramsay's kitchen will offer American-style cuisine with both global and local influences. The partnership of Ramsay's Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor-to-ceiling windows facing the Gateway City Arch. About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis. About the Role: The Assistant Manager role works closely with the Restaurant General Manager (and other Assistant Managers) to run a smooth and successful operation in all Restaurant & Bar operations. The Assistant Manager is responsible for leading organization, training, service quality, scheduling, staff administration and the ensuring overall guest satisfaction in the Restaurant and Bar/lounge. What we are looking for: We are looking for an individual who poses an affinity for guest service! Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. Candidates are also required to perform additional side work, greet and seat guests in the absence of the hostess, take reservations and have the ability to use the Micros Operating System. The Assistant Manager position must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request! What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Lucrative salary! Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! Time off plans starting at day of hire! An opportunity to be a part of a cohesive team in an inclusive work environment! Complimentary and discounted hotel stays around the world! Wellbeing and mental health initiatives and focused company! Embracement and promotion of diversity in our workplace! Complimentary employee meals and beverages! Tuition reimbursement! Learn more about what it is like to work at Four Seasons-visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 20, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About Ramsay's Kitchen: World-renowned, Michelin-starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best-in-class service of Four Seasons, your dining experience will be one of a kind. Ramsay's kitchen will offer American-style cuisine with both global and local influences. The partnership of Ramsay's Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor-to-ceiling windows facing the Gateway City Arch. About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis. About the Role: The Assistant Manager role works closely with the Restaurant General Manager (and other Assistant Managers) to run a smooth and successful operation in all Restaurant & Bar operations. The Assistant Manager is responsible for leading organization, training, service quality, scheduling, staff administration and the ensuring overall guest satisfaction in the Restaurant and Bar/lounge. What we are looking for: We are looking for an individual who poses an affinity for guest service! Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. Candidates are also required to perform additional side work, greet and seat guests in the absence of the hostess, take reservations and have the ability to use the Micros Operating System. The Assistant Manager position must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request! What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Lucrative salary! Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! Time off plans starting at day of hire! An opportunity to be a part of a cohesive team in an inclusive work environment! Complimentary and discounted hotel stays around the world! Wellbeing and mental health initiatives and focused company! Embracement and promotion of diversity in our workplace! Complimentary employee meals and beverages! Tuition reimbursement! Learn more about what it is like to work at Four Seasons-visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Unit Description: Success is yours when you collaborate and work hard in our team-based culture! RELOCATION ASSISTANCE PROVIDED! Sodexo is seeking an Executive Chef - Campus Dining for Truman State University located in Kirksville, MO. Nestled in the heart of Northeast Missouri, Kirksville boasts a historic downtown square surrounded by a 3,000 acre state park and some of the nation's top hunting grounds. From classic small town festivals to premier cultural events, Kirksville's vibrant blend of art, history, recreation and nature will impress you. Truman State University has been ranked for 18 consecutive years as the public university in the Mid-West region by U.S. News & World Report and ranked on Kiplinger's list of the 100 Best Public College Values in the nation. With a student enrollment of approximately 5000 plus 1500 faculty members, our food operations include 2 resident dining halls, retail food venues and catering. The Executive Chef will report directly to our General Manager and manage approximately 25-30 hourly employees. We are looking for candidates with a background in large volume food production, strong financial acumen and strong knowledge of BOH operations. The successful candidate will: be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations and excellence, ensure food safety, sanitation and workplace safety standard compliance and procedures; and/or have working knowledge of automated food inventory, ordering, production, and management systems. Is this opportunity right for you? We are looking for candidates who: have high quality food service experience in high volume, premier culinary environment have a strong culinary background, with the demonstrated ability to stay current with new culinary trends, have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have a passion for food and innovation can manage multiple priorities, demonstrate professional communication skills, manage coaching and employee development skills; and/or demonstrate working knowledge of DRIVE, The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about Truman State University at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 31, 2024
Full time
Unit Description: Success is yours when you collaborate and work hard in our team-based culture! RELOCATION ASSISTANCE PROVIDED! Sodexo is seeking an Executive Chef - Campus Dining for Truman State University located in Kirksville, MO. Nestled in the heart of Northeast Missouri, Kirksville boasts a historic downtown square surrounded by a 3,000 acre state park and some of the nation's top hunting grounds. From classic small town festivals to premier cultural events, Kirksville's vibrant blend of art, history, recreation and nature will impress you. Truman State University has been ranked for 18 consecutive years as the public university in the Mid-West region by U.S. News & World Report and ranked on Kiplinger's list of the 100 Best Public College Values in the nation. With a student enrollment of approximately 5000 plus 1500 faculty members, our food operations include 2 resident dining halls, retail food venues and catering. The Executive Chef will report directly to our General Manager and manage approximately 25-30 hourly employees. We are looking for candidates with a background in large volume food production, strong financial acumen and strong knowledge of BOH operations. The successful candidate will: be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations and excellence, ensure food safety, sanitation and workplace safety standard compliance and procedures; and/or have working knowledge of automated food inventory, ordering, production, and management systems. Is this opportunity right for you? We are looking for candidates who: have high quality food service experience in high volume, premier culinary environment have a strong culinary background, with the demonstrated ability to stay current with new culinary trends, have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; have a passion for food and innovation can manage multiple priorities, demonstrate professional communication skills, manage coaching and employee development skills; and/or demonstrate working knowledge of DRIVE, The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about Truman State University at At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Job Description Job Description GM - CAFE Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rocks business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business full potential in the market. Demonstrate the ability to grow the business by generating consistent year-over-year entre count Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rocks brand standards and core Attain a level of top-line sales performance that ranks as in your market place competitive Communicate a clear direction to your team by understanding the business strengths, weaknesses and Empower your team with a consistent mission regarding cafe goals to achieve desired results. Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the Champion change, ensuring all local and company initiatives are implemented successfully. Foster an environment of customer advocacy in which all team members put the guest first in very Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking Be responsive and hospitable to guest feedback from all sources, including social media and Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance. Actively nurture your teams development and advancement along well-defined career paths. Consistently demonstrate that you have an enduring passion for your own continuous learning and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations. Bachelors Degree in HRM or Culinary preferred. SKILLS Strong leadership and interpersonal skills Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills High level of business acumen and common sense Demonstrates strong problem solving skills through ability to diagnose and implement solutions PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 26, 2024
Full time
Job Description Job Description GM - CAFE Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rocks business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business full potential in the market. Demonstrate the ability to grow the business by generating consistent year-over-year entre count Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rocks brand standards and core Attain a level of top-line sales performance that ranks as in your market place competitive Communicate a clear direction to your team by understanding the business strengths, weaknesses and Empower your team with a consistent mission regarding cafe goals to achieve desired results. Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the Champion change, ensuring all local and company initiatives are implemented successfully. Foster an environment of customer advocacy in which all team members put the guest first in very Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking Be responsive and hospitable to guest feedback from all sources, including social media and Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance. Actively nurture your teams development and advancement along well-defined career paths. Consistently demonstrate that you have an enduring passion for your own continuous learning and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations. Bachelors Degree in HRM or Culinary preferred. SKILLS Strong leadership and interpersonal skills Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills High level of business acumen and common sense Demonstrates strong problem solving skills through ability to diagnose and implement solutions PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Silver Diner Development, LLC
Middle River, Maryland
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Silver Diner Development, LLC
White Marsh, Maryland
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Silver Diner Development, LLC
Upper Falls, Maryland
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC
Apr 23, 2024
Full time
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Full Time Serves make up to $800+ per week in tips! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Winner of the 2023 Blackbox Intelligence Best Practices Award! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions. RESPONSIBIITIES: Ensure: Each guest receives outstanding service including greeting every guest within 30 seconds of being seated Every order is delivered 100% correct Suggestively sell to every guest Write down all orders & repeat back to the guests to ensure accuracy Ring drink & food orders into POS immediately Accurately account for all guests at your tables when ringing in POS Deliver guest checks according to Silver Diner standards, collect payment & deliver change promptly Knowledge of all food & beverage specs Actively pre-bus your tables to allow for quick turn around time, clear dishes from your tables & those around you Maintaining a clean station stocked to Silver Diner standards Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Accuracy of Order Know and ensure delivery of the Silver Diner Brand COST BALANCING: Properly account for all sales Proper cash handling Properly portion all self-service items (i.e.: Soups, creamers, butters etc.) Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Positive sales growth Guests are happy & there are no complaints Guest comment ratings of 5 You develop 1:1 relationship with guests so well they asked to be seated in your section REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience as a Server or Bartender is preferred. DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law. Keyword: Server Required Experience: We require that everyone has weekend and holiday availability for this position. You must be of legal age to serve alcohol to be considered for this position. Previous serving experience is not required, but preferred. Experience in the restaurant industry at any positions is preferred. From: Silver Diner Development, LLC