$12/hourly You know that people and food are a happy combination. You're a highly dependable person who would love to share your good spirits and our great food with residents and patients. You show up every day with a smile and ready to serve in the kitchen or dining room. Connecting with people comes naturally, and you love to brighten days with your upbeat personality. You have an eye for detail and a strong work ethic, and we'd love you on our team as a Dietary Server at Ohio Living. Why Ohio Living is different A feel-good role. Meals are important to everyone and you'll be the bearer of great food. That allows you to make connections with residents and patients, becoming a welcome and enjoyable part of their days. It's rewarding for you, too. A people person. This is really a customer service job because your goal is to make our residents and patients happy. You might come from retail, restaurant or manufacturing. You might be a student or a retiree. Whoever you are, you're all about providing five-star service. Variety is nice. We have a dining room that's like a restaurant, yet we also bring meals to rooms. You can be a server, help with food prep or take on kitchen cleaning duties. That keeps every day interesting. Just the start. We'll provide on-the-job training to help you succeed. This is often a gateway into other jobs with us. In fact, our CEO's first job in the industry was in a dishwashing role. Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals. What you'll do You'll assist with a wide variety of culinary functions, depending on what is needed that day. You might be serving meals or snacks in the dining room, delivering food carts, plating and portioning food, cleaning kitchen areas or even washing dishes. You'll go the extra mile to get the job done. What it takes Tenth grade education required; high school diploma or equivalent preferred Food service experience a plus Dependability and adherence to scheduled hours We offer some flexibility to work with student schedules or other commitments Ohio Living Breckenridge Village is Willoughby's premier retirement community offering long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. We also offer independent living apartments, ranch homes and brownstones. Most importantly, we're a company that: chooses to operate as a faith-based, not-for-profit organization makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith Why work at Ohio Living Breckenridge Village? Our residents and employees have access to the Veale Wellness Center, Mahan Cultural Arts Center, and nature trails throughout our park-like campus. Depending on an employee's status, they may benefit from: competitive wages affordable medical, dental, and vision insurance 403b retirement savings paid time off including your birthday training, continuing education, and education assistance pay advances up to $500 free meals/meal allowance the latest technology subsidized child care at Clapp Children's Center unlimited career opportunities and much more! Who is Ohio Living? Headquartered in Columbus, Ohio Living is one of the nation's largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties. Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel. Our Values: Care • Integrity • Customer Service • Innovation Financial Stewardship • Leadership • Inclusion
May 01, 2024
Full time
$12/hourly You know that people and food are a happy combination. You're a highly dependable person who would love to share your good spirits and our great food with residents and patients. You show up every day with a smile and ready to serve in the kitchen or dining room. Connecting with people comes naturally, and you love to brighten days with your upbeat personality. You have an eye for detail and a strong work ethic, and we'd love you on our team as a Dietary Server at Ohio Living. Why Ohio Living is different A feel-good role. Meals are important to everyone and you'll be the bearer of great food. That allows you to make connections with residents and patients, becoming a welcome and enjoyable part of their days. It's rewarding for you, too. A people person. This is really a customer service job because your goal is to make our residents and patients happy. You might come from retail, restaurant or manufacturing. You might be a student or a retiree. Whoever you are, you're all about providing five-star service. Variety is nice. We have a dining room that's like a restaurant, yet we also bring meals to rooms. You can be a server, help with food prep or take on kitchen cleaning duties. That keeps every day interesting. Just the start. We'll provide on-the-job training to help you succeed. This is often a gateway into other jobs with us. In fact, our CEO's first job in the industry was in a dishwashing role. Attractive pay and benefits. We offer everything you expect, plus a retirement plan, paid time off, education assistance, pay advances up to $500, recognition programs and free meals. What you'll do You'll assist with a wide variety of culinary functions, depending on what is needed that day. You might be serving meals or snacks in the dining room, delivering food carts, plating and portioning food, cleaning kitchen areas or even washing dishes. You'll go the extra mile to get the job done. What it takes Tenth grade education required; high school diploma or equivalent preferred Food service experience a plus Dependability and adherence to scheduled hours We offer some flexibility to work with student schedules or other commitments Ohio Living Breckenridge Village is Willoughby's premier retirement community offering long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. We also offer independent living apartments, ranch homes and brownstones. Most importantly, we're a company that: chooses to operate as a faith-based, not-for-profit organization makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith Why work at Ohio Living Breckenridge Village? Our residents and employees have access to the Veale Wellness Center, Mahan Cultural Arts Center, and nature trails throughout our park-like campus. Depending on an employee's status, they may benefit from: competitive wages affordable medical, dental, and vision insurance 403b retirement savings paid time off including your birthday training, continuing education, and education assistance pay advances up to $500 free meals/meal allowance the latest technology subsidized child care at Clapp Children's Center unlimited career opportunities and much more! Who is Ohio Living? Headquartered in Columbus, Ohio Living is one of the nation's largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults in 50 Ohio counties. Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel. Our Values: Care • Integrity • Customer Service • Innovation Financial Stewardship • Leadership • Inclusion
Noble House Hotels and Resorts
Jekyll Island, Georgia
Job Type Full-time Description Join Our Team and Enjoy: FREE Jekyll Island Annual Parking Pass FREE Team Member Meals The RESORT: Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views! The JOB: As a Server, your friendly, energetic, and professional personality will be the face of the Restaurant. In this position, you serve top-notch food and beverage with class and style adding to the wonderful start of a new day of the guest's dream vacation. As a server, you will be a key contributor of driving our guests' happiness by treating each guest experience as its own, sharing your extensive menu knowledge to drive the guest experience. The BENEFITS: In return, you are rewarded with a competitive compensation package, including: Competitive pay including tips and incentives Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too! 401k plan with employer matching after 1 year Complimentary meals Paid time off and holidays Free Jekyll Island annual parking pass Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family Career growth opportunities On-Demand Pay - Your Pay before Payday Our CULTURE The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players. Our VALUES A primary focus for Noble House is to impart our core values to each and every team member. These include: Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help. Requirements Upbeat, friendly, and a team player Stand for long periods of time Lift up to 50lbs Work outside in all types of weather Organized Evening and weekend availability is a must Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Apr 23, 2024
Full time
Job Type Full-time Description Join Our Team and Enjoy: FREE Jekyll Island Annual Parking Pass FREE Team Member Meals The RESORT: Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views! The JOB: As a Server, your friendly, energetic, and professional personality will be the face of the Restaurant. In this position, you serve top-notch food and beverage with class and style adding to the wonderful start of a new day of the guest's dream vacation. As a server, you will be a key contributor of driving our guests' happiness by treating each guest experience as its own, sharing your extensive menu knowledge to drive the guest experience. The BENEFITS: In return, you are rewarded with a competitive compensation package, including: Competitive pay including tips and incentives Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too! 401k plan with employer matching after 1 year Complimentary meals Paid time off and holidays Free Jekyll Island annual parking pass Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family Career growth opportunities On-Demand Pay - Your Pay before Payday Our CULTURE The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players. Our VALUES A primary focus for Noble House is to impart our core values to each and every team member. These include: Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help. Requirements Upbeat, friendly, and a team player Stand for long periods of time Lift up to 50lbs Work outside in all types of weather Organized Evening and weekend availability is a must Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you! This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Previous Night Audit experience preferred. Able to work overnight shift and weekends/holidays. Able to handle guest requests and resolve any guest issues. Balance all ledgers and work performed during the audit shift. Prepare the front office for the am shift and reset day's business. Act as a Guest Service representative and manager on duty during the night-time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Understand and use math concepts in order to design a financial or economic system. Understand and use computers and related equipment, such as Opera Cloud. Speak and write clearly to report financial information
May 01, 2024
Full time
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you! This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Previous Night Audit experience preferred. Able to work overnight shift and weekends/holidays. Able to handle guest requests and resolve any guest issues. Balance all ledgers and work performed during the audit shift. Prepare the front office for the am shift and reset day's business. Act as a Guest Service representative and manager on duty during the night-time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Understand and use math concepts in order to design a financial or economic system. Understand and use computers and related equipment, such as Opera Cloud. Speak and write clearly to report financial information
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
May 01, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned station and ensures all glassware, flatware and china are clean, polished and placed in proper positions. Greets guests after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to refill glasses, replenish bread and butter, and replace ashtrays. Removes all dishes, silverware and condiments after guests have completed their entrees. Presents check after meal is completed, receives payment and returns change. Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks condiments, ice and side stands when regular duties are complete. Attends to the need of the customers as much as possible by lighting their cigarettes, puling out their chairs, issuing a fresh napkin, etc. Carries approved corkscrew, pens and lighters as a standard part of the uniform. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience dealing with the general public. Previous food server experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
May 01, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Refill water glasses and coffee cups as required. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area. Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies and other duties as assigned. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. QUALIFICATIONS: Must possess a pleasant personality. Must be physically strong and able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Perform all other duties as assigned by the supervisor or department head. Must have a sense of urgency and react to changing business demands. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
May 01, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Refill water glasses and coffee cups as required. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area. Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies and other duties as assigned. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. QUALIFICATIONS: Must possess a pleasant personality. Must be physically strong and able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Perform all other duties as assigned by the supervisor or department head. Must have a sense of urgency and react to changing business demands. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
May 01, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
City Las Vegas State NV Shift Day Type of Shift Seasonal Department Pool/Fitness Pool Food Runner The Strat (Las Vegas, NV) Description: Summary:Work with the Back of House staff and Food Servers to ensure guests have all food and beverage items needed and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent within the Pool environment Essential Functions and Responsibilities: + Deliver food orders from kitchen to guest day beds or lounge chairs + Greet the guests in an upbeat and positive manner + Restock the kitchen line and condiments + Reset both large and small trays to ensure proper supplies are available + Prepare "to-go" items for guests + Maintain a general knowledge of menu items and beverages offered + Monitor and maintain cleanliness, sanitation and organization of assigned work areas + Maintain complete knowledge and complies with all Departmental policies, procedures and service standards + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position + Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards + Perform other duties as assigned Requirements: Qualifications + Six months previous experience performing same or similar job duties preferred + Previous experience working in a high-paced food & beverage outlet preferred + Experience providing high-touch guest service + Ability to manage multiple tasks and remain calm in a high-paced environment + Ability to effectively communicate in English, both written and verbal + High school diploma or equivalent preferred + Minimum 18 years of age + Proven experience providing high level of guest service + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Health Physical Requirements + Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs. + Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces + Vision, hearing, speaking and literacy (critical). + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Potential Conditions + Working inside in a noisy, smoky, and hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Apr 20, 2024
Full time
City Las Vegas State NV Shift Day Type of Shift Seasonal Department Pool/Fitness Pool Food Runner The Strat (Las Vegas, NV) Description: Summary:Work with the Back of House staff and Food Servers to ensure guests have all food and beverage items needed and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent within the Pool environment Essential Functions and Responsibilities: + Deliver food orders from kitchen to guest day beds or lounge chairs + Greet the guests in an upbeat and positive manner + Restock the kitchen line and condiments + Reset both large and small trays to ensure proper supplies are available + Prepare "to-go" items for guests + Maintain a general knowledge of menu items and beverages offered + Monitor and maintain cleanliness, sanitation and organization of assigned work areas + Maintain complete knowledge and complies with all Departmental policies, procedures and service standards + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position + Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards + Perform other duties as assigned Requirements: Qualifications + Six months previous experience performing same or similar job duties preferred + Previous experience working in a high-paced food & beverage outlet preferred + Experience providing high-touch guest service + Ability to manage multiple tasks and remain calm in a high-paced environment + Ability to effectively communicate in English, both written and verbal + High school diploma or equivalent preferred + Minimum 18 years of age + Proven experience providing high level of guest service + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Health Physical Requirements + Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs. + Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces + Vision, hearing, speaking and literacy (critical). + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Potential Conditions + Working inside in a noisy, smoky, and hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)