Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
May 15, 2024
Full time
Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. + Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. + Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. + Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. + Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. + Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. + Balance and close all bank ticket codes, daily. + Run night audit final after insuring all revenues are in balance nightly. + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Perform the duties of a Front Desk Clerk including express checkouts. + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills + Ability to operate personal computer, cash register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate with guests. + Excellent vision required for viewing of CRT screen. + Excellent speech communication skills required to communicate with guests over the telephone. + Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, + Mobility - must be able to reach all areas of hotel to assist clients. + Prolonged standing. + Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. + Medical, dental, & vision insurance + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid time off for vacation, sick time, and holidays + Eligible to participate in the Company's 401(k) program with employer matching + Employee assistance program + Tuition Reimbursement + Great discounts on Hotels, Restaurants, and much more. ID: _6_ Position Type: _Regular Full-Time_ Property : _The Nines_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ _Address_ : _525 SW Morrison St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
May 13, 2024
Full time
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. + Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. + Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. + Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. + Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. + Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. + Balance and close all bank ticket codes, daily. + Run night audit final after insuring all revenues are in balance nightly. + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Perform the duties of a Front Desk Clerk including express checkouts. + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills + Ability to operate personal computer, cash register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate with guests. + Excellent vision required for viewing of CRT screen. + Excellent speech communication skills required to communicate with guests over the telephone. + Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, + Mobility - must be able to reach all areas of hotel to assist clients. + Prolonged standing. + Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. + Medical, dental, & vision insurance + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid time off for vacation, sick time, and holidays + Eligible to participate in the Company's 401(k) program with employer matching + Employee assistance program + Tuition Reimbursement + Great discounts on Hotels, Restaurants, and much more. ID: _6_ Position Type: _Regular Full-Time_ Property : _The Nines_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ _Address_ : _525 SW Morrison St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
May 12, 2024
Full time
Why us? the Nines, A Luxury Collection Hotel, Portland is seeking a Night Audit Supervisor to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center , within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure's storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Job Overview Supervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Supervise the operations of the night audit to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the overnight front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Experience leading a team. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits the Nines Hotel is certified Gold for Sustainability at Work . As one of Oregon's Healthiest Employers, the Nines offer perks that are comparable to progressive employers. Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. ID: 6 Position Type: Regular Full-Time Property : The Nines Outlet: Hotel Category: Front Desk & Guest Services Address : 525 SW Morrison St City : Portland State : Oregon EOE Protected Veterans/Disability
POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 18, 2024
Full time
POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Thackerville, Oklahoma
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Traditions Hospitality Group
Burneyville, Oklahoma
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
May 18, 2024
Full time
Job Details Level Experienced Job Location NYC Burgers and Dogs - WinStar World Casino & Resort - Thackerville, OK Position Type Full Time Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. We are looking for employee-focused leaders to fulfill management position. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: Now Offering Daily Pay 401(k) Matching Health Insurance Dental Insurance Vision Insurance Employee Assistance Program Employee Discount Paid Time Off Employee Recognition Programs Anniversary & Birthday Programs Award Co. OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. Position Description Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience.Manages the employees and activities of the restaurant under the direction of the General Manager. Ensures food and beverage quality, cleanliness, and guest satisfaction. Overall coordination of the restaurant operations, to plan and maintain production, budget and growth goals for the restaurant. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Embodies Tradition's Mission, Vision, and Core Values Communicates regularly with the General Manager the activities of the restaurant and its employees to include written reports of the activities at the owners request Sets PACE & TONE for the shift. Motivates staff to achieve results Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high Provides motivation to team through active learning. Develops a strong teamwork environment Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy Builds rapport with all team members through active listening and problem solving skills Holds self to a higher standard, being a role model at all times Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted Investigate and resolve complaints regarding food quality, guest service, or facility cleanliness Keep records required by government agencies regarding sanitation, and food subsidies when appropriate Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Schedule and or monitor hours and assign duties based on business, events and specials Responsible for ensuring proper rotation of sections, bars and schedules for the employees without bias or prejudice. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs Establish minimum standards for employee performance and guest service Greet guests, escort them to their seats, and present them with menus and wine lists Maintain food and equipment inventories, and keep inventory records Monitor employee and guest activities in order to ensure liquor regulations are obeyed Order and purchase equipment and supplies Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity Schedule staff hours and assign duties Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients Take dining reservations Explain how various menu items are prepared, describing ingredients and cooking methods Maintain personal health and sanitation standards (wash hands when using restroom, etc.) Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety Address all employee issues immediately in accordance with policy This position is located within The Chickasaw Nation's Casinos. OTHER DUTIES AND RESPONSIBILITIES: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Performing day-to-day administrative tasks such as maintaining information files and processing paperwork Assist the owner with special projects as needed Recruiting, interviewing, selecting, hiring, promoting, and terminating employees Uniforms and/or clothing should always be on stage clean Ensure everyone always wear safety/slip resistant shoes Ensure everyone wears a safety belt when lifting objects over 20lbs Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought Superior attendance and punctuality Attendance in mandatory meetings, training, workshops, and/or seminars Adhere to organization policies and procedures REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): Must be 21 years of age or older Excellent oral and written communication skills Expert computer skills, ability to compose and create reports, letters, memos, and procedures Mature judgment and professionalism in handling all matters Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology Ability to read and understand information and ideas presented in writing Excellent math skills Organization and problem-solving skills Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT: Reaches, bends, stoops, lifts, carries and pushes Lifts and carries supplies, and cases, weighing up to 20 lbs Essential hand/eye coordination Work is normally performed in a typical interior restaurant/bar/casino work environment Noise level is moderate to high Moderate or high exposure to cigarette smoke when on property Limited exposure to physical risk Moderate physical effort requires EEO Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. NYC123
What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations Complimentary lodging Complimentary WiFi and laundry The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit?: Your daily pursuit is providing our guests with top-tier hospitality and dining experiences to keep them energized for their Glacier adventures! What is the compensation for this role?: $19.00/hour What will you do in this job?: Assist in the management of all aspects of dining room and bar operations, including inventory, scheduling, ordering, discipline, etc. Maintain federal and state standards for safe alcohol and food service Ensure team appearance and presentation standards are upheld Implement sales goals and other incentive-based programs for service team Expedite orders Provide coaching and training to advance skills of service team Keep record of potential safety and maintenance issues and communicates details to supervisor Assist as needed with set up of rooms for special events, meetings, conferences and banquets Offers assistance to guests and teammates where needed Be a utility player who can complete a variety of job duties This job description describes at a high level what an Assistant Food & Beverage Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. What skills and experience do you need for this job?: Must be 18 years of age or older 2-4 years experience in a high volume restaurant and bar supervisory position required; banquet experience is a plus Restaurant/Hospitality Management degree or equivalent in work experience required Inventory and product ordering preferred Familiarity with hospitality POS systems expected Knowledge in kitchen operations, cooking, and order timing expected Knowledge of food, liquor, and labor cost controls expected Work-ethic and commitment to the team and guest is key Be willing and able to work solo or as part of a team Be committed to Safety First and the highest quality of cleaning & sanitizing standards Be organized with a great eye for detail Be kind to others and always bring your best Be a good communicator, always suggesting ideas and solutions Be helpful and friendly, willing to go the extra mile Be relaxed, flexible and quick thinking Be ready to have fun! What will your work environment be like?: You'll work in iconic, unforgettable and inspiring Glacier National Park. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! You'll spend your days in and around historic hotels, lodges and cabins Glacier Park Collection is a non-smoking, drug-free environment Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
May 17, 2024
Full time
What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Seasonal work experience in a historic hotel setting in an iconic, unforgettable, and inspiring locations Complimentary lodging Complimentary WiFi and laundry The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit?: Your daily pursuit is providing our guests with top-tier hospitality and dining experiences to keep them energized for their Glacier adventures! What is the compensation for this role?: $19.00/hour What will you do in this job?: Assist in the management of all aspects of dining room and bar operations, including inventory, scheduling, ordering, discipline, etc. Maintain federal and state standards for safe alcohol and food service Ensure team appearance and presentation standards are upheld Implement sales goals and other incentive-based programs for service team Expedite orders Provide coaching and training to advance skills of service team Keep record of potential safety and maintenance issues and communicates details to supervisor Assist as needed with set up of rooms for special events, meetings, conferences and banquets Offers assistance to guests and teammates where needed Be a utility player who can complete a variety of job duties This job description describes at a high level what an Assistant Food & Beverage Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. What skills and experience do you need for this job?: Must be 18 years of age or older 2-4 years experience in a high volume restaurant and bar supervisory position required; banquet experience is a plus Restaurant/Hospitality Management degree or equivalent in work experience required Inventory and product ordering preferred Familiarity with hospitality POS systems expected Knowledge in kitchen operations, cooking, and order timing expected Knowledge of food, liquor, and labor cost controls expected Work-ethic and commitment to the team and guest is key Be willing and able to work solo or as part of a team Be committed to Safety First and the highest quality of cleaning & sanitizing standards Be organized with a great eye for detail Be kind to others and always bring your best Be a good communicator, always suggesting ideas and solutions Be helpful and friendly, willing to go the extra mile Be relaxed, flexible and quick thinking Be ready to have fun! What will your work environment be like?: You'll work in iconic, unforgettable and inspiring Glacier National Park. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! You'll spend your days in and around historic hotels, lodges and cabins Glacier Park Collection is a non-smoking, drug-free environment Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
POSITION OVERVIEW The Lead Convention Porter is responsible for the efficient set up and breakdown of all Convention events. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Lead the setup, service, and breakdown of all convention and/or banquet events Full knowledge of all different table and room Set-Ups, functions of service, house and resort rules and regulations Work in conjunction with managers and supervisors to ensure Members are delivering consistent, luxury service to all guests Provide prompt, courteous service to all banquet guests while maintaining a friendly and pleasant atmosphere Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service Ensure safe and sanitary conditions in all banquet service areas and for all banquet service and set up equipment Maintain full knowledge of banquet menu items and ingredients, room set-ups, bar menus, functions of service, house and bar rules and regulations, and alcohol awareness training Coordinate all break times with Members in relation to business needs on the convention floor Comply with Title 26 policies and procedures as well as completing all assigned/required modules in a timely manner Maintain knowledge of common food allergies, dietary options, and/or alternate food requests Build and maintain strong relationships with clients, event planners, and internal stakeholders Seek opportunities to upsell services and generate repeat business Maintain department policies and procedures to control costs while delivering exceptional luxury service Identify areas for improvement and implement strategies to enhance guest satisfaction, operational efficiency, and revenue generation Maintain a professional, courteous and friendly demeanor with all members and guests always Clearly communicates with management via radio in a professional manner when called upon in a timely manner Maintain knowledge of all chemicals used in the Set-Up department and comply according to OSHA Ensure all storeroom areas are up to Health Department standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required One (1) year in Banquets and Catering in a high-volume, luxury hotel with a minimum banquet space of 200,000 square feet Demonstrated knowledge and experience in overall Banquet operations Complete knowledge of health and safety regulations Must have basic knowledge of Microsoft Office software Ability to write reports, business correspondence, and procedure manuals Has a clear understanding and knowledge of the Culinary Union Collective Bargaining Agreement Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs Strong overall knowledge of F&B preparation and presentation Proficient in operational financial management accountability and budgeting Excellent interpersonal skills to deal effectively with guests, management, Team Members, and other outside contacts Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams Excellent communication and customer service skills Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include holidays, nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any direct supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $22.27 per hour
May 17, 2024
Full time
POSITION OVERVIEW The Lead Convention Porter is responsible for the efficient set up and breakdown of all Convention events. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Lead the setup, service, and breakdown of all convention and/or banquet events Full knowledge of all different table and room Set-Ups, functions of service, house and resort rules and regulations Work in conjunction with managers and supervisors to ensure Members are delivering consistent, luxury service to all guests Provide prompt, courteous service to all banquet guests while maintaining a friendly and pleasant atmosphere Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service Ensure safe and sanitary conditions in all banquet service areas and for all banquet service and set up equipment Maintain full knowledge of banquet menu items and ingredients, room set-ups, bar menus, functions of service, house and bar rules and regulations, and alcohol awareness training Coordinate all break times with Members in relation to business needs on the convention floor Comply with Title 26 policies and procedures as well as completing all assigned/required modules in a timely manner Maintain knowledge of common food allergies, dietary options, and/or alternate food requests Build and maintain strong relationships with clients, event planners, and internal stakeholders Seek opportunities to upsell services and generate repeat business Maintain department policies and procedures to control costs while delivering exceptional luxury service Identify areas for improvement and implement strategies to enhance guest satisfaction, operational efficiency, and revenue generation Maintain a professional, courteous and friendly demeanor with all members and guests always Clearly communicates with management via radio in a professional manner when called upon in a timely manner Maintain knowledge of all chemicals used in the Set-Up department and comply according to OSHA Ensure all storeroom areas are up to Health Department standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required One (1) year in Banquets and Catering in a high-volume, luxury hotel with a minimum banquet space of 200,000 square feet Demonstrated knowledge and experience in overall Banquet operations Complete knowledge of health and safety regulations Must have basic knowledge of Microsoft Office software Ability to write reports, business correspondence, and procedure manuals Has a clear understanding and knowledge of the Culinary Union Collective Bargaining Agreement Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs Strong overall knowledge of F&B preparation and presentation Proficient in operational financial management accountability and budgeting Excellent interpersonal skills to deal effectively with guests, management, Team Members, and other outside contacts Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams Excellent communication and customer service skills Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include holidays, nights and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any direct supervisor responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $22.27 per hour
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
May 17, 2024
Full time
POSITION OVERVIEW The Assistant Manager of Banquet Beverage position provides exceptional guest service, assisting with the management of banquet beverage operations, and ensuring the seamless execution of beverage service during banquets. The Assistant Manager of Banquet Beverage works collaboratively with the banquet team, catering staff, and beverage vendors to deliver a high-quality and memorable beverage experience to guests. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assisting with coordinating all aspects of beverage service during banquet events, ensuring smooth operations and timely delivery of beverages to guests Assist with monitoring and managing beverage inventory, including ordering, receiving, and restocking beverages to meet banquet requirements Ensure the quality and presentation of beverages served during banquets meet the property's standards and guest expectations Assist in supervising the banquet beverage staff, including bartenders, beverage servers, and support staff, ensuring a high level of professionalism and guest-focused service Interact with banquet guests, addressing any beverage-related inquiries or special requests, and ensuring their satisfaction throughout the event Monitor beverage costs and assist in implementing cost-saving measures without compromising service quality Collaborate with the F&B team and management in developing banquet beverage menus that align with event themes and guest preferences Ensure compliance with all health and safety regulations, including responsible alcohol service guidelines Establish and maintain positive relationships with beverage vendors, negotiating favorable terms and pricing for beverage supplies Assist in training banquet beverage staff on service standards, product knowledge, and proper beverage preparation techniques Handle guest concerns or issues related to banquet beverage service with empathy and efficiency, finding timely resolutions or escalating matters to relevant management Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of three (3) years experience in banquet or event beverage operations within a hotel, resort, or event venue At least one (1) year of previous supervisory experience preferred Comprehensive understanding of alcoholic and non-alcoholic beverages, mixology, and service techniques Thorough knowledge of responsible alcohol service practices Excellent customer service, communication, and interpersonal skills, with the ability to lead and inspire the banquet beverage team effectively Ability to lead and manage a team, providing direction, support, and mentorship Ability to address challenges and find solutions in a fast-paced environment Ability to collaborate with other departments and event planners Maintain a polished appearance and uphold the venue's standards Flexibility to adapt to changing event requirements and guest preferences Strong organizational and time management skills to handle multiple banquet events simultaneously Proficiency in tracking and managing beverage inventory Proficiency in using point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook) Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This positions assists with managing all line-level banquet beverage Members. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $50000 per year - $55000 per year
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements:The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check:If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI78e823e79ec1-8477
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Neighborhood Sushi is seeking a talented and passionate Service Manager to supervise the overall dining experience for our guests. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team to promote professionalism, teamwork, and guest satisfaction. Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience. Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction. Assist with creating effective schedules and ensuring the restaurant is well-staffed during peak hours. Collaborate with the management team to develop and implement strategies for improving service quality and guest experience. Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times. Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally. Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on service techniques Continuously monitor industry trends, emerging products, and customer preferences to stay ahead. Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations. Manage inventory and POS systems administration. Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations. Ensure compliance with health and safety regulations and maintain cleanliness and organization. Requirements: Previous experience in a supervisory or managerial role within the restaurant industry. In-depth food and beverage operations knowledge, including service techniques and product knowledge. Proficient in managing inventory, cost control, and analyzing sales data. Familiarity with health and safety regulations in the restaurant industry. Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills to interact with guests, staff, and management. Strong attention to detail and organizational abilities. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements:The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check:If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI78e823e79ec1-8477
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. Essential Functions and Duties: MML Hospitality is seeking a Pastry Chef to join our highly anticipated California opening of Clark's Montecito. The Pastry Chef is responsible for planning/preparing pastry items and managing/directing the Pastry Sous and related parties for the execution of all pastry items at the restaurant. What we are looking for: Oversee pastry production for the restaurant ensuring quality from procurement, and production to execution daily to ensure successful, delicious, consistent, and profitable services. Supervisory responsibilities will include recruiting, interviewing, and hiring Pastry Cooks. Create a positive work environment and continue to train staff and broaden skillsets. Order products needed for production and maintained inventory with both food cost and product quality in mind. Food Cost control in partnership with Executive Chef Hourly Labor Cost Control in partnership with Executive Chef Preparing operational reports and analyses setting forth progress, adverse trends and making appropriate recommendations Other job duties as assigned. Requirements: At least four years of pastry management or equivalent experience Financial management skills to manage inventory, food costs, and budgeting Extensive experience in professional kitchens, preferably in elevated high-volume establishments Organizational and time management skills to ensure efficient kitchen operations Expert level culinary skills and knowledge of various cooking techniques and cuisines. Strong leadership skills with the ability to motivate, inspire and train a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Exposure to extreme heat, steam, and cold present in a kitchen environment. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PIa04bd8bb5a62-0229
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. Essential Functions and Duties: MML Hospitality is seeking a Pastry Chef to join our highly anticipated California opening of Clark's Montecito. The Pastry Chef is responsible for planning/preparing pastry items and managing/directing the Pastry Sous and related parties for the execution of all pastry items at the restaurant. What we are looking for: Oversee pastry production for the restaurant ensuring quality from procurement, and production to execution daily to ensure successful, delicious, consistent, and profitable services. Supervisory responsibilities will include recruiting, interviewing, and hiring Pastry Cooks. Create a positive work environment and continue to train staff and broaden skillsets. Order products needed for production and maintained inventory with both food cost and product quality in mind. Food Cost control in partnership with Executive Chef Hourly Labor Cost Control in partnership with Executive Chef Preparing operational reports and analyses setting forth progress, adverse trends and making appropriate recommendations Other job duties as assigned. Requirements: At least four years of pastry management or equivalent experience Financial management skills to manage inventory, food costs, and budgeting Extensive experience in professional kitchens, preferably in elevated high-volume establishments Organizational and time management skills to ensure efficient kitchen operations Expert level culinary skills and knowledge of various cooking techniques and cuisines. Strong leadership skills with the ability to motivate, inspire and train a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is often required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Exposure to extreme heat, steam, and cold present in a kitchen environment. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PIa04bd8bb5a62-0229
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160