Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 18, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 18, 2024
Full time
Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 17, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
May 17, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 17, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 16, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 16, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 15, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 14, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 10, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures IND1 All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures IND1 All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 08, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.