The Opportunity Delaware North Sportservice is searching for seasonal Commissary Porters to join our team at Xfinity Center in Mansfield, Massachusetts. As a Commissary Porter, you will be responsible for maintaining inventory and delivering product orders to various outlets within the venue. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Responsibilities Receives transfers or products and/or merchandise to and from the concession stands. Responsible for receiving products and merchandise, checking for quality and damages to items, and the proper storage of the delivered products and merchandise. Responsible for operating equipment such as pallet jacks, etc. Performs physical inventory as needed. Responsible for setting up, stocking, and maintaining concession stands. Ensures security of company assets. Other duties and tasks as assigned by Concessions Manager and/or Concessions Supervisors as assigned. Qualifications Must be 18 years of age. Must be able to follow basic safety procedures and precautions due to physical risks. Demonstrates interpersonal and communication skills, both written and verbal. Basic math and counting skills required. Must be available to work some days, nights, and weekends. Physical Requirements Ability to lift up to 165 pounds Ability to pull heavy carts of stock Frequent standing, walking, bending, lifting and reaching Exposure to moderate to high environmental noise levels during busy times. Able to work outside in all weather conditions including rain, wind, heat and cold. Shift Details Day shift Evening shift Holidays Monday to Friday Weekends Event based Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 02, 2024
Full time
The Opportunity Delaware North Sportservice is searching for seasonal Commissary Porters to join our team at Xfinity Center in Mansfield, Massachusetts. As a Commissary Porter, you will be responsible for maintaining inventory and delivering product orders to various outlets within the venue. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Responsibilities Receives transfers or products and/or merchandise to and from the concession stands. Responsible for receiving products and merchandise, checking for quality and damages to items, and the proper storage of the delivered products and merchandise. Responsible for operating equipment such as pallet jacks, etc. Performs physical inventory as needed. Responsible for setting up, stocking, and maintaining concession stands. Ensures security of company assets. Other duties and tasks as assigned by Concessions Manager and/or Concessions Supervisors as assigned. Qualifications Must be 18 years of age. Must be able to follow basic safety procedures and precautions due to physical risks. Demonstrates interpersonal and communication skills, both written and verbal. Basic math and counting skills required. Must be available to work some days, nights, and weekends. Physical Requirements Ability to lift up to 165 pounds Ability to pull heavy carts of stock Frequent standing, walking, bending, lifting and reaching Exposure to moderate to high environmental noise levels during busy times. Able to work outside in all weather conditions including rain, wind, heat and cold. Shift Details Day shift Evening shift Holidays Monday to Friday Weekends Event based Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
The Opportunity Delaware North Sportservice is hiring seasonal Luxury Suite Runners to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible. With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started. Pay Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. $11.00 - $11.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Attend pre-shift briefing, taking note of important service information Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the presentation of courses Complete any required table-side service which may include taking and delivering orders and explaining the menu to guests Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance Maintain kitchen and suites cleanliness and organization Qualifications At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred Ability to work flexible hours, including nights, weekends, and holidays, as needed Must be at least 18 years of age Physical Requirements Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs Ability to lift up to 35 pounds for set-up, service, and clean-up Ability to maneuver between tables and around corners Visual acuity and hearing sufficient to take orders and prepare checks Shift Details Day shift Evening shift Holidays Weekends Event based Who We Are Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 02, 2024
Full time
The Opportunity Delaware North Sportservice is hiring seasonal Luxury Suite Runners to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible. With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started. Pay Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. $11.00 - $11.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Attend pre-shift briefing, taking note of important service information Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the presentation of courses Complete any required table-side service which may include taking and delivering orders and explaining the menu to guests Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance Maintain kitchen and suites cleanliness and organization Qualifications At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred Ability to work flexible hours, including nights, weekends, and holidays, as needed Must be at least 18 years of age Physical Requirements Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs Ability to lift up to 35 pounds for set-up, service, and clean-up Ability to maneuver between tables and around corners Visual acuity and hearing sufficient to take orders and prepare checks Shift Details Day shift Evening shift Holidays Weekends Event based Who We Are Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
The Opportunity Delaware North Sportservice is hiring seasonal Food and Beverage Vendors to join our team at Great American Ballpark in Cincinnati, Ohio. As a Beer Vendor , you will be responsible for selling beverages to guests throughout the venue. If you thrive on excitement and want your day to be filled with the thrill of sport venues, apply now to join the game day action. Exceptional Earning Potential: Our Beer Vendors earn commission on all sales in additional to to tips! This position has unlimited earning potential for top sellers! Pay $10.45 - $10.45 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Circulate among guests within assigned sections; call out and sell alcohol or other food and beverage products Serve alcoholic beverages responsibly, request identification and adhere to unit and company alcohol service policies Qualifications Must possess a high level of self-confidence, with the ability to sell assigned items Basic math skills; ability to accurately account for cash and inventory Strong communication skills, including listening skills and the ability to communicate with guests and respond to inquiries Physical Requirements Frequent walking throughout the venue and project voice to market and sell products for long periods of time Ability to lift and carry up to 50 lbs Shift Details Event based Who We Are Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 02, 2024
Full time
The Opportunity Delaware North Sportservice is hiring seasonal Food and Beverage Vendors to join our team at Great American Ballpark in Cincinnati, Ohio. As a Beer Vendor , you will be responsible for selling beverages to guests throughout the venue. If you thrive on excitement and want your day to be filled with the thrill of sport venues, apply now to join the game day action. Exceptional Earning Potential: Our Beer Vendors earn commission on all sales in additional to to tips! This position has unlimited earning potential for top sellers! Pay $10.45 - $10.45 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Circulate among guests within assigned sections; call out and sell alcohol or other food and beverage products Serve alcoholic beverages responsibly, request identification and adhere to unit and company alcohol service policies Qualifications Must possess a high level of self-confidence, with the ability to sell assigned items Basic math skills; ability to accurately account for cash and inventory Strong communication skills, including listening skills and the ability to communicate with guests and respond to inquiries Physical Requirements Frequent walking throughout the venue and project voice to market and sell products for long periods of time Ability to lift and carry up to 50 lbs Shift Details Event based Who We Are Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
The Opportunity Delaware North Sportservice is hiring for a seasonal Beer Vendor to join our team at Target Field in Minneapolis, Minnesota. As a Beer Vendor, you will provide our guests the highest level of customer service while serving alcoholic and non-alcoholic refreshments on event and game days. If you are looking for a fast-paced role immersed in the excitement of game day, apply now. This position receives a commission on food and beverage sold: 16%- Food 16%- Alcohol Pay $15.57 - $15.57 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Circulates among guests within the assigned section; calls out and sells alcohol and/or food products, while adhering to alcohol service regulations (if applicable). Serves alcoholic beverages responsibly, requests identification adheres to all unit and company alcohol service policies and procedures. Hands or passed items sold to guests receive payment and adhere to credit card handling policies and procedures. Stocks items assigned. Performs other duties as assigned. Qualifications Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards. Ability to complete required pre-employment alcohol service training. Must possess a high level of self-confidence, with the ability to aggressively sell assigned items. Must possess a cooperative work attitude. Basic math skills; ability to accurately account for cash and inventory. Strong communication skills, including listening skills and the ability to communicate with guests and respond to inquiries. Ability to work in a fast-paced environment. Capable of following job guidelines and supervisors' instructions. Must be dependable and punctual. Must be self-motivated. Physical Requirements Frequent walking throughout the venue for the entire length of shift. Ability to walk up and down stairs frequently for the entire length of shift. Ability to maintain one's balance. Ability to lift and carry up to 50 lbs. Ability to stand for the entire length of shift. Ability to raise and project voice to market and sell the product, for the entire length of shift. Stadium/arena environment- may be exposed to variable temperatures, including extreme hold and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 02, 2024
Full time
The Opportunity Delaware North Sportservice is hiring for a seasonal Beer Vendor to join our team at Target Field in Minneapolis, Minnesota. As a Beer Vendor, you will provide our guests the highest level of customer service while serving alcoholic and non-alcoholic refreshments on event and game days. If you are looking for a fast-paced role immersed in the excitement of game day, apply now. This position receives a commission on food and beverage sold: 16%- Food 16%- Alcohol Pay $15.57 - $15.57 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Circulates among guests within the assigned section; calls out and sells alcohol and/or food products, while adhering to alcohol service regulations (if applicable). Serves alcoholic beverages responsibly, requests identification adheres to all unit and company alcohol service policies and procedures. Hands or passed items sold to guests receive payment and adhere to credit card handling policies and procedures. Stocks items assigned. Performs other duties as assigned. Qualifications Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards. Ability to complete required pre-employment alcohol service training. Must possess a high level of self-confidence, with the ability to aggressively sell assigned items. Must possess a cooperative work attitude. Basic math skills; ability to accurately account for cash and inventory. Strong communication skills, including listening skills and the ability to communicate with guests and respond to inquiries. Ability to work in a fast-paced environment. Capable of following job guidelines and supervisors' instructions. Must be dependable and punctual. Must be self-motivated. Physical Requirements Frequent walking throughout the venue for the entire length of shift. Ability to walk up and down stairs frequently for the entire length of shift. Ability to maintain one's balance. Ability to lift and carry up to 50 lbs. Ability to stand for the entire length of shift. Ability to raise and project voice to market and sell the product, for the entire length of shift. Stadium/arena environment- may be exposed to variable temperatures, including extreme hold and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
The Opportunity Delaware North Sportservice is hiring seasonal Dishwashers to join our team at Truist Park in Atlanta, Georgia. When you use your knowledge of kitchen operations as a Kitchen Helper and Utility Worker, nothing will block your path in our team. Carefully cleaning and sanitizing the kitchen space and equipment, as well as all equipment used for serving food and beverages, ensuring a safe, hygienic, and quality dining experience for our guests is our focal point. Apply now to join our collaborative team! Pay $15.85 - $15.85 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Using hands or a dishwasher to clean dishes, glassware, pots, pans, flatware, and kitchen items, ensuring all sanitizer levels on dish machines and pot sinks are at the specific requirements for health standards Store clean dishes, utensils, and cooking equipment Clean work area including equipment, floors, walls, and cooking area, keeping the kitchen wares storage organised Remove trash from the dish room and transport it to the dumpster, as well as clean and sanitize the garbage cans Qualifications Ability to understand and follow directions Capacity to work cooperatively with others Physical Requirements Must be able to carry up to 60 lbs, placing items above and below head height Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Exposed to variable temperatures and damp environments, and often have hands immersed in water Who We Are Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 01, 2024
Full time
The Opportunity Delaware North Sportservice is hiring seasonal Dishwashers to join our team at Truist Park in Atlanta, Georgia. When you use your knowledge of kitchen operations as a Kitchen Helper and Utility Worker, nothing will block your path in our team. Carefully cleaning and sanitizing the kitchen space and equipment, as well as all equipment used for serving food and beverages, ensuring a safe, hygienic, and quality dining experience for our guests is our focal point. Apply now to join our collaborative team! Pay $15.85 - $15.85 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Using hands or a dishwasher to clean dishes, glassware, pots, pans, flatware, and kitchen items, ensuring all sanitizer levels on dish machines and pot sinks are at the specific requirements for health standards Store clean dishes, utensils, and cooking equipment Clean work area including equipment, floors, walls, and cooking area, keeping the kitchen wares storage organised Remove trash from the dish room and transport it to the dumpster, as well as clean and sanitize the garbage cans Qualifications Ability to understand and follow directions Capacity to work cooperatively with others Physical Requirements Must be able to carry up to 60 lbs, placing items above and below head height Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Exposed to variable temperatures and damp environments, and often have hands immersed in water Who We Are Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way. This is an exciting time to work for Amarillo College! We are seeking our next Café Manger who will be all-in on our mission and who will be responsible for overseeing the day-to-day operations of AC's café and concession stand, which serves the student body, faculty, and staff. The ideal candidate will possess strong leadership skills, a customer service mind-set, and a passion for providing high-quality food service in a fast-paced environment. Requirements EDUCATION Required: High School Diploma or GED Preferred: Associate's Degree in Business, Marketing or related field. CERTIFICATIONS/LICENSES: Required: Food Manager Certificate or will obtain within 30 days of employment. EXPERIENCE Required: One (1) to Two (2) years of experience as a supervisor in the food service industry. Preferred: One (1) to Two (2) years of managing a food service operation. JOB DUTIES & RESPONSIBILITIES Collaborate with culinary staff to develop innovative and appealing menu offerings that cater to the preferences and dietary needs of the college community. Foster a welcoming and inclusive environment that promotes positive interactions and customer loyalty. Monitor inventory levels, place orders for supplies, and manage vendor relationships to ensure adequate stock levels and cost-effectiveness. Recruit, train, and supervise café staff. Implement strategies to maximize profitability while maintaining competitive pricing and value for customers. Reconcile cash register and follow record retention protocols when preparing deposits. Facilitate repairs, regular maintenance, and other café services as needed. Participate in campus initiatives and activities to promote the café and enhance its visibility within the college community. Operate the point-of-sale (POS) machine. Assist with preparation of the food and drinks and maintain a clean work area. As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes! KNOWLEDGE, SKILLS & ABILITIES Ability to work well under pressure in a fast-paced enviornment. Ability to proactively identify staffing challenges, such as understaffing or overstaffing, and implement solutions to optimize efficiency and productivity. Strong time management skills to prioritize tasks, allocate resources effectively, and meet scheduling deadlines amidst competing demands. Demonstrated experience in profit-driven restaurant or food service operation. Familiarity with local and state health and safety regulations. Excellent customer service and communication skills. Ability to work flexible hours, including evenings and weekends. Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test. Salary: , Pay grade 11 (salary is determined by Human Resources based on education, work experience and internal comparisons). Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed. Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.) Work Environment: This position operates within a dynamic and professional kitchen environment as well as a professional office environment. Work may also be performed outside of the office and with little to no supervision. Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level. Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population. Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting. Benefits Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous vacation schedule,
May 01, 2024
Full time
At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way. This is an exciting time to work for Amarillo College! We are seeking our next Café Manger who will be all-in on our mission and who will be responsible for overseeing the day-to-day operations of AC's café and concession stand, which serves the student body, faculty, and staff. The ideal candidate will possess strong leadership skills, a customer service mind-set, and a passion for providing high-quality food service in a fast-paced environment. Requirements EDUCATION Required: High School Diploma or GED Preferred: Associate's Degree in Business, Marketing or related field. CERTIFICATIONS/LICENSES: Required: Food Manager Certificate or will obtain within 30 days of employment. EXPERIENCE Required: One (1) to Two (2) years of experience as a supervisor in the food service industry. Preferred: One (1) to Two (2) years of managing a food service operation. JOB DUTIES & RESPONSIBILITIES Collaborate with culinary staff to develop innovative and appealing menu offerings that cater to the preferences and dietary needs of the college community. Foster a welcoming and inclusive environment that promotes positive interactions and customer loyalty. Monitor inventory levels, place orders for supplies, and manage vendor relationships to ensure adequate stock levels and cost-effectiveness. Recruit, train, and supervise café staff. Implement strategies to maximize profitability while maintaining competitive pricing and value for customers. Reconcile cash register and follow record retention protocols when preparing deposits. Facilitate repairs, regular maintenance, and other café services as needed. Participate in campus initiatives and activities to promote the café and enhance its visibility within the college community. Operate the point-of-sale (POS) machine. Assist with preparation of the food and drinks and maintain a clean work area. As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes! KNOWLEDGE, SKILLS & ABILITIES Ability to work well under pressure in a fast-paced enviornment. Ability to proactively identify staffing challenges, such as understaffing or overstaffing, and implement solutions to optimize efficiency and productivity. Strong time management skills to prioritize tasks, allocate resources effectively, and meet scheduling deadlines amidst competing demands. Demonstrated experience in profit-driven restaurant or food service operation. Familiarity with local and state health and safety regulations. Excellent customer service and communication skills. Ability to work flexible hours, including evenings and weekends. Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test. Salary: , Pay grade 11 (salary is determined by Human Resources based on education, work experience and internal comparisons). Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed. Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.) Work Environment: This position operates within a dynamic and professional kitchen environment as well as a professional office environment. Work may also be performed outside of the office and with little to no supervision. Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level. Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population. Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting. Benefits Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous vacation schedule,
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Classification Catering Employee Department Three Pillars Catering and Concessions Status Probationary Full-Time Union May incur lay-offs during University recess periods FLSA Status Full-Time and Part Time positions available, Non-Exempt, Hourly Starting Rate $15.30 + Gratuity (Union Employees: See Appendix "A" of Union contract) Benefits Benefits Included for full time positions Present Schedule Schedule Varies, Event Based Business Must be available days, evenings, weekends, with hours changing weekly Note that stated hours and days may vary - Mandatory overtime, as required, in the Union Contract Position Summary Provide exceptional service for Three Pillars Catering. Set up, service, and cleanup of special events on and off UB Campus for clients. Job Requirements Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Familiar with off premises catering - i.e. loading & unloading of equipment, set up. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. Must obtain PCI certification through Campus Dining for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job Classification Catering Employee Department Three Pillars Catering and Concessions Status Probationary Full-Time Union May incur lay-offs during University recess periods FLSA Status Full-Time and Part Time positions available, Non-Exempt, Hourly Starting Rate $15.30 + Gratuity (Union Employees: See Appendix "A" of Union contract) Benefits Benefits Included for full time positions Present Schedule Schedule Varies, Event Based Business Must be available days, evenings, weekends, with hours changing weekly Note that stated hours and days may vary - Mandatory overtime, as required, in the Union Contract Position Summary Provide exceptional service for Three Pillars Catering. Set up, service, and cleanup of special events on and off UB Campus for clients. Job Requirements Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Familiar with off premises catering - i.e. loading & unloading of equipment, set up. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. Must obtain PCI certification through Campus Dining for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Classification Concessions Employee Department Three Pillars Catering and Concessions Status Casual- Part Time May incur lay-offs during University recess periods Starting Rate $20.00 Present Schedule Schedule Varies. Must be available days, evenings, weekends, with hours changing weekly based on business needs Note that stated hours and days may vary - Position Summary Provide exceptional service for Three Pillars Catering and Campus Dining and Shops Concessions. Set up, service, and cleanup of athletic events such as football and basketball games on and off UB Campus for clients. May include special events around campus such as commencement. Job Requirements Valid NYS driver's license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs. Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. This includes all home football, basketball games and commencement for the University. Must obtain PCI certification through Campus Dining and Shops for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Communicates daily with the Concessions Lead to ensure events are executed properly from start to finish. This includes but is not limited to the planning, the setup days prior, the event itself and the breakdown of all events. Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Support concession stands at all University home football and basketball games. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job Classification Concessions Employee Department Three Pillars Catering and Concessions Status Casual- Part Time May incur lay-offs during University recess periods Starting Rate $20.00 Present Schedule Schedule Varies. Must be available days, evenings, weekends, with hours changing weekly based on business needs Note that stated hours and days may vary - Position Summary Provide exceptional service for Three Pillars Catering and Campus Dining and Shops Concessions. Set up, service, and cleanup of athletic events such as football and basketball games on and off UB Campus for clients. May include special events around campus such as commencement. Job Requirements Valid NYS driver's license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs. Professional appearance. Attention to detail. Ability to work well with team. Good eye contact / people skills. Willing to do prep and clean up on occasion. Open availability. Punctuality and consistent attendance. Must be able to read and write English. Must be able to communicate well with customers and management. Must have excellent customer service skills. Must have professional appearance, demeanor, and hygiene. Must have basic and accurate math skills. Must be able to make independence decisions. Must have dependable transportation. Must work Catering, Concessions and any other special events assigned to the department. This includes all home football, basketball games and commencement for the University. Must obtain PCI certification through Campus Dining and Shops for working events. Job Assignments Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards. Communicates daily with the Concessions Lead to ensure events are executed properly from start to finish. This includes but is not limited to the planning, the setup days prior, the event itself and the breakdown of all events. Ensures that ServSafe and the New York State Department of Health regulations for HACCP and Food Safety are followed. Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions. Support concession stands at all University home football and basketball games. Perform side work by helping to provide a safe and clean work environment. Clean, organize and restock equipment/product returning from catering events. Perform other duties as assigned. Service at Presidential events, President Residence and Butler Mansion. Demonstrate excellent customer service at all times. General cleaning and other food service duties as requested by management. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
The Opportunity Delaware North Sportservice is searching for an Alcohol Compliance Supervisors to join our team at Petco Park in San Diego, California. In this role, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, along with company and location-specific alcohol procedures. Pay $35.00 - $45.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Supervise team members serving alcohol and alcohol compliance team Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service. Observe and document any alcohol-related issues. Verify that all team members serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work Ensure adherence to safety protocols, preventing theft, and minimizing waste/spoilage Assist with alcohol cut-off Perform other duties as assigned. Qualifications Must be at least 21 years old. Available to work home games that include days, nights, weekends, and some holidays Ability to provide feedback and coaching to associates with varied experience levels. High attention to detail and ability to multi-task. Depending on the state and local laws, the position may require a valid, unexpired alcohol pourer's permit Ability to provide feedback and coaching to team members with varied experience levels Strong analytical and organizational skills No college degree required Physical Requirements Ability to stand and walk for the entire length of shift, including walking up and downstairs and lifting as the work duties demand. May be exposed to variable temperatures, including extreme heat and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Petco Park since dating back to 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 26, 2024
Full time
The Opportunity Delaware North Sportservice is searching for an Alcohol Compliance Supervisors to join our team at Petco Park in San Diego, California. In this role, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, along with company and location-specific alcohol procedures. Pay $35.00 - $45.00 / hour Information on our comprehensive benefits package can be found at Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Supervise team members serving alcohol and alcohol compliance team Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service. Observe and document any alcohol-related issues. Verify that all team members serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work Ensure adherence to safety protocols, preventing theft, and minimizing waste/spoilage Assist with alcohol cut-off Perform other duties as assigned. Qualifications Must be at least 21 years old. Available to work home games that include days, nights, weekends, and some holidays Ability to provide feedback and coaching to associates with varied experience levels. High attention to detail and ability to multi-task. Depending on the state and local laws, the position may require a valid, unexpired alcohol pourer's permit Ability to provide feedback and coaching to team members with varied experience levels Strong analytical and organizational skills No college degree required Physical Requirements Ability to stand and walk for the entire length of shift, including walking up and downstairs and lifting as the work duties demand. May be exposed to variable temperatures, including extreme heat and cold, depending on the season. Who We Are Delaware North operates concessions, premium dining, and retail services at Petco Park since dating back to 2004. The 42,445-seat venue is home to Major League Baseball's San Diego Padres. We provide an upscale dining experience, including a private chef tasting room. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.
Apr 16, 2024
Full time
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.