We are seeking a Restaurant Kitchen Manager to join our team! We are a fast casual concept looking for Managers for our existing and new store openings within the Northern California markets. If you are a people person and a go getter, please apply today Restaurant Kitchen Manager Daily Activities Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Kitchen Manager Requirements Previous experience in the Manager role for at least 2 years 4-5 Million in sales experience Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
May 06, 2024
We are seeking a Restaurant Kitchen Manager to join our team! We are a fast casual concept looking for Managers for our existing and new store openings within the Northern California markets. If you are a people person and a go getter, please apply today Restaurant Kitchen Manager Daily Activities Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Kitchen Manager Requirements Previous experience in the Manager role for at least 2 years 4-5 Million in sales experience Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI21b01b1-
May 05, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI21b01b1-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI5ab1-
May 05, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI5ab1-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI70ef167dc6-
May 04, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI70ef167dc6-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI15f3e9e283a2-9927
May 04, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI15f3e9e283a2-9927
Job Description Job Description Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI67736e13253d-9927
May 03, 2024
Full time
Job Description Job Description Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI67736e13253d-9927
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
May 01, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for greeting and seating guest in assigned dining area. Provides assistance to both guests and employees when necessary. Greets guests upon their arrival and escorts guest party to appropriate table in dining area. Maintains order and cleanliness in dining room. Reports all complaints to management on duty. Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station. Distributes checks and handles comps, food coupons, and Player cards. Ensures proper check and cash control procedures are carried out. Acknowledges guest's departure and cordially thanks all guests. Completes special assignments for management as requested. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Ability to read and write English sufficiently to perform job. One year experience as food server. Some knowledge of food service. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Responsible for the preparation of food and the activities of food preparation workers during assigned shift. Assures that food presentation is timely and meets quality standards assisting cooks as needed. Communicated with department heads and restaurant management to appropriately plan for business volume. Assists management with coordination of menus recommending cooking techniques. Communicates to management the need for supplies and equipment. Responsible for communicating to appropriate department any hazardous situations that may potentially affect the health of the employees or patrons. Ensures that proper sanitation procedures are followed. Oversees the maintenance of the pantry area in an organized manner. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Previous supervisory experience in Food & Beverage capacity preferred. Previous working experience in all facets of food preparation. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
May 01, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Responsible for the preparation of food and the activities of food preparation workers during assigned shift. Assures that food presentation is timely and meets quality standards assisting cooks as needed. Communicated with department heads and restaurant management to appropriately plan for business volume. Assists management with coordination of menus recommending cooking techniques. Communicates to management the need for supplies and equipment. Responsible for communicating to appropriate department any hazardous situations that may potentially affect the health of the employees or patrons. Ensures that proper sanitation procedures are followed. Oversees the maintenance of the pantry area in an organized manner. EDUCATION/SKILLS/EXPERIENCE: High School diploma or equivalent preferred. Previous supervisory experience in Food & Beverage capacity preferred. Previous working experience in all facets of food preparation. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
GENERAL SUMMARY OF DUTIES: Oversee entire restaurant operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following) Present a professional manner at all times. Ensure proper service and atmosphere for the guest. Act as host in greeting and seating guests. Handle all guest complaints. Administer all disciplinary action. Responsible for all administrative duties. Supervise, plan and direct all Cafe Central personnel. Ensure compliance to all rules, regulations and procedures. Document all incidents in detail. Assign stations and record attendance. Inspect staff as to uniforms, cleanliness, identification, etc. Order supplies to ensure proper par levels. Ensure a safe working environment for employees. Follow directions from Manager at all times Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision. Exemplifies our DEI (diversity, equity, inclusion) culture. Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff and guests. Ability to maintain confidentiality of sensitive information Knowledge in Food & Beverage cost accounting, forecasting and budgeting, alcohol awareness. Ability to read, write and communicate verbally in English. Ability to perform intermediate math.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: 2-5 years Food & Beverage management or any combination of education, training or experience that has provided the required knowledge, skills and abilities to perform the job duties preferred.Certificate/License: Alcohol Awareness Certificate, Washoe County Food Protection Manager Certificate.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually hot, cold, noisy, and smoky on slippery surfaces. Work may be performed in small areas having a 2-ft. access.Work may include exposure to vibration, solvents/oils, fumes/odors and dirt/dust. Requires the use of chemicals, electrical, mechanical and computer equipment, flame/heat-generated devices. Constant contact with staff and guests.PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and occasionally stoop, kneel, crouch or crawl. The employee regularly is required to talk or hear, and occasionally required to talk on the telephone. The employee is regularly required to taste or smell. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Flexible to work evenings, weekends or holidays as required.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality
May 06, 2024
Full time
At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.25 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Raleigh Job Segment: Kitchen, Food Service, Hospitality