Job Description Job Description Description: You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Bartenders have an acute awareness of the vast variety of the types of guests they touch whether they are business clientele, sports fanatics, families, or its ladies' night out. Bartenders must be able to juggle personal conversations with their guests, while working at a fast pace and maintaining cleanliness. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment PI2fbd17242dc4-7158
May 24, 2024
Full time
Job Description Job Description Description: You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Bartenders have an acute awareness of the vast variety of the types of guests they touch whether they are business clientele, sports fanatics, families, or its ladies' night out. Bartenders must be able to juggle personal conversations with their guests, while working at a fast pace and maintaining cleanliness. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment PI2fbd17242dc4-7158
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _7_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
May 24, 2024
Full time
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _7_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Salary Position ranging from $45-$60K plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Supervisory Responsibilities: Hosts, Servers, Bussers, Bartenders, Casual Outlets Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the General Manager. Maintain positivity and professionalism with guests, team members, and external partners. Drive morale positively as the accountable managerial party to be present and visible to guests and staff. Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow. Preform interview, hire, disciplinary, and termination actions when necessary for staff. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss, and improve profitability. Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and in the general ledger appropriately. Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment. Meet with vendors and contractors to learn about new products and services offered. Act as Manager on duty as needed. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Oversee / Carry out special projects for property as designated by General Manager. Responsible for the front of house service off all casual outlets in the market. Other duties as assigned consistent with the functions of this position as needed at the property. HC10 Requirements: Current New Mexico Alcohol Server Permit and Food Handler Certification. 3-4 years in hospitality or food and beverage management required. Degree in Hospitality related field preferred. Excellent verbal communication and ability to multitask. Ability to push/pull up to 50 pounds and lift/carry large objects. Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting. Ability to work in a fast-paced environment for 8 hours or more, including walking and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PId2044c2b6-
May 23, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Salary Position ranging from $45-$60K plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Supervisory Responsibilities: Hosts, Servers, Bussers, Bartenders, Casual Outlets Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the General Manager. Maintain positivity and professionalism with guests, team members, and external partners. Drive morale positively as the accountable managerial party to be present and visible to guests and staff. Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow. Preform interview, hire, disciplinary, and termination actions when necessary for staff. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss, and improve profitability. Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and in the general ledger appropriately. Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment. Meet with vendors and contractors to learn about new products and services offered. Act as Manager on duty as needed. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Oversee / Carry out special projects for property as designated by General Manager. Responsible for the front of house service off all casual outlets in the market. Other duties as assigned consistent with the functions of this position as needed at the property. HC10 Requirements: Current New Mexico Alcohol Server Permit and Food Handler Certification. 3-4 years in hospitality or food and beverage management required. Degree in Hospitality related field preferred. Excellent verbal communication and ability to multitask. Ability to push/pull up to 50 pounds and lift/carry large objects. Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting. Ability to work in a fast-paced environment for 8 hours or more, including walking and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PId2044c2b6-
Club at Seabrook Island, Inc
Johns Island, South Carolina
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details
May 23, 2024
Full time
Job Description Job Description Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes . click apply for full job details
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
Club at Seabrook Island, Inc
Johns Island, South Carolina
Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles . click apply for full job details
May 22, 2024
Full time
Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • 4 Weeks of Paid Time Off • Reimbursement towards continuing education • Holiday Pay • Medical, Dental and Health Benefits • 401k All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Banquet Captain- Supervisor (AM or PM): rate starting at $22/hr Job Description: To assist in the implementation of our Club banquets and special events. You should have strong leadership skills and be able to manage multiple streams of information, remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. The Banquet Captain is responsible for the supervision of staff, operations, and guests of banquet experiences at Seabrook Island Club. Reports to the Banquet Manager. Essential Job Functions: Assisting managers and organizers with planning the layout and logistics of events. Supervision of Banquet Servers and Houseman Setting up and managing staff shifts Developing and providing staff with the necessary training, including customer service and serving etiquette. Managing the setup of events. Running the floor and coordinating the food and drink service by liaising with the culinary and service staff. Welcoming guests upon their arrival and assisting them with their seating arrangements. Tending to guests' requests, questions, and complaints. Monitoring the inventory of supplies, equipment, and furniture. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Perform additional duties as assigned by the manager. Promote the Seabrook Island Club's mission to offer elevated service. Adhere to the Core Values and standards set by the Seabrook Island Club. Banquet Bartender: hourly rate $19/hr Job Description: This position is responsible to the Event Managers and Banquet Captains for providing superior beverage service to bar guests and service staff alike and for maintaining bar standards of cleanliness. The bartender will be responsible for cashiering banquet cash bar functions, and is accountable for cash accuracy at the close of business. Achieve total member and guest satisfaction. Essential Job Functions: • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Have an understanding of mixology, basic understanding of draft beer and soda systems, and moderate wine knowledge. • Assure proper par levels an all beer, liquor, and wine according to par sheets. Note any discrepancies on the par sheet and verbally notify manager/supervisor at the beginning of shift. • Bartenders shall be clean-shaven, showered and well groomed and shall come to work on time in a clean, pressed uniform. • Proper and complete set up of banquet bars according to standard procedures. • Provide proper fruit garnishes for all drinks. • Keep the bar clean at all times. Follow opening and closing procedures. Complete daily and weekly scheduled cleaning tasks according to posted schedules. • Keep glassware properly cleaned, sanitized, polished and stocked at all times while maintaining three compartment sinks. • Be proficient and work towards mastering the computer point-of-sales systems. • Make drinks quickly, neatly, and efficiently. • Maintain a positive, friendly attitude towards guests, fellow employees and management at all times. • Act as cashier for the bar at banquet functions if necessary. Bartenders shall be accountable for cash accuracy at the close of the shift. • Be flexible in both scheduling and ability to take direction from several managers-, Restaurant Manager, Banquet Manager and Food and Beverage Service Director. • Provide professional, efficient service to bar patrons and service staff alike. Maintain focus on always providing superior customer service. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. Banquet Server: hourly rate $19/hr Job Description: To serve meals during events at the Club and achieve total member and guest satisfaction. Essential Job Functions: • Properly set tables and side work areas in dining room and kitchen. • Greet guest at table and take orders as necessary, serving all meals and cocktails • Serve all courses of meal using proper service. • Remove dirty dishes, silverware and unused glassware. • Complete all opening and closing side work for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Adhere to standards set by the Seabrook Island Club. • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. Banquet SA: hourly rate $17/hr Banquet Captain: Experience: Two years of previous experience as a Banquet Captain or Supervisor or a similar position. Must have excellent leadership abilities and the ability to manage many staff members. Great time management and multitasking abilities. Excellent written and verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Skills: Ability to lift heavy objects in excess of 30lbs. Confident and safe driving skills in a full size passenger van. Excellent customer service skills and communication skills. Ability to work as part of a team and associate well with others. Banquet Bartender: Education: High School diploma and two years bartending experience in upscale environment required. Must be familiar with state beverage service laws. Experience: Minimum of one-year successful bartending experience in a restaurant or club establishment is required for this position. Skills: Excellent bartending skills and knowledge of a variety of mixed drinks is required. Computer literacy and fundamental computer point-of-sales skills are needed for this position. Excellent people skills, even under stressful, faced paced work situations, are required for this position. Strong organizational skills-the ability to work quickly, efficiently and neatly while focusing on providing superior customer service-are needed in this position. The ability to think on your feet, prioritize customer needs and requests and to do several things simultaneously is required. Supervisory Responsibilities: None Equipment to be used: Must be able to operate a touch screen computer running point-of-sales and cash registers. Knowledge of draft beer and soda fountain equipment as well as blender, frozen drink machines and other typical bar equipment is essential. Typical Physical Demands: Ability to handle high stress levels during service hours. Ability to carry trays and miscellaneous items of up to 50 pounds. This position requires moderate strength and physical fitness. The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision. Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to possibly work in extreme temperatures during long shifts. Banquet Server: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Willing to train the right person. Skills: Excellent communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of a team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles . click apply for full job details
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PI946c9ce300f2-4812
May 21, 2024
Full time
Description: At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations. What we are looking for: Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Ski Pass Discounts Community Service Opportunities Relocation Assistance What you'll do: Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction. Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism. Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service. Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management. Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws. Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste. Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth. Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele. Requirements: Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role. Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends. Excellent leadership abilities, with the capacity to inspire and motivate a diverse team. Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management. Proven track record of achieving financial targets, implementing cost control measures, and driving profitability. Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure. Proficient in using restaurant management software, POS systems, and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Flexibility to work evenings, weekends, and holidays as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors Compensation details: 0 Yearly Salary PI946c9ce300f2-4812
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0f6-
May 21, 2024
Full time
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0f6-
University of San Diego is Hiring Culinary and hospitality services part-time positions are available now. Be an integral part of our award-winning, nationally recognized program on one of the most beautiful campuses in the country! Positions available: servers, bartenders, cooks and more
May 21, 2024
Full time
University of San Diego is Hiring Culinary and hospitality services part-time positions are available now. Be an integral part of our award-winning, nationally recognized program on one of the most beautiful campuses in the country! Positions available: servers, bartenders, cooks and more
Caesars Entertainment Corporation
Bossier City, Louisiana
Job Summary Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be able to obtain Bossier ABO High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
May 20, 2024
Full time
Job Summary Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be able to obtain Bossier ABO High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
May 19, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
WHAT YOU'LL DO As the Pool Supervisor, your role is vital in contributing to the guest experience through warm hospitality and attentive service, while actively overseeing specific aspects of pool operations. Working closely with a dedicated team, you will play a crucial part in ensuring exceptional service, maintaining a vibrant atmosphere, and supporting the overall success of our resort. Your responsibilities include upholding high standards of service and guest satisfaction, ensuring a safe, inviting, and memorable environment under the guidance of the Assistant Manager. Additionally, you will assist in achieving operational and financial goals, managing specific operational aspects, and contributing to the overall Team Member experience within your designated area, encompassing pool decks and food and beverage services. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Oversee day-to-day pool operations, ensuring adherence to safety, cleanliness, and ambiance standards. Execute tasks efficiently and promptly, collaborating with the team to meet maintenance needs. Supervise lifeguards, bartenders, servers, and support staff, ensuring they meet performance expectations. Support the Assistant Manager in training and development initiatives for continuous improvement. Ensure frontline staff delivers prompt, courteous, and efficient service, addressing guest concerns promptly and professionally. Enforce company, state/local, and Health District policies to ensure departmental compliance. Implement safety protocols, emergency response procedures, and health standards. Assist in monitoring expenses and contribute to cost control measures. Support revenue optimization through effective management of assigned tasks related to cabana rental rates. Maintain open communication with the Assistant Manager, ensuring clear understanding of company policies and objectives. Collaborate with the team to conduct regular inspections, ensuring cleanliness standards and addressing potential hazards promptly. SUPERVISORY RESPONSIBILITIES This position supervises all positions within the Pool Operation including Food and Beverage. REQUIREMENTS Minimum 1 years of progressive pool operations experience. Ability to work nights and weekends and holidays as business demands. Organizational skills, solution-driven, analytical thinker. Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc. Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization. Proactive with an attention to detail. Able to set priorities, work schedules, and meet department deadlines. High School Diploma or GED (required) At least 21 years of age. PREFERRED Experience leading large teams, both in a bargaining and non-bargaining environment. Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday and SevenRooms), technical knowledge of data analytics systems. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
May 19, 2024
Full time
WHAT YOU'LL DO As the Pool Supervisor, your role is vital in contributing to the guest experience through warm hospitality and attentive service, while actively overseeing specific aspects of pool operations. Working closely with a dedicated team, you will play a crucial part in ensuring exceptional service, maintaining a vibrant atmosphere, and supporting the overall success of our resort. Your responsibilities include upholding high standards of service and guest satisfaction, ensuring a safe, inviting, and memorable environment under the guidance of the Assistant Manager. Additionally, you will assist in achieving operational and financial goals, managing specific operational aspects, and contributing to the overall Team Member experience within your designated area, encompassing pool decks and food and beverage services. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Oversee day-to-day pool operations, ensuring adherence to safety, cleanliness, and ambiance standards. Execute tasks efficiently and promptly, collaborating with the team to meet maintenance needs. Supervise lifeguards, bartenders, servers, and support staff, ensuring they meet performance expectations. Support the Assistant Manager in training and development initiatives for continuous improvement. Ensure frontline staff delivers prompt, courteous, and efficient service, addressing guest concerns promptly and professionally. Enforce company, state/local, and Health District policies to ensure departmental compliance. Implement safety protocols, emergency response procedures, and health standards. Assist in monitoring expenses and contribute to cost control measures. Support revenue optimization through effective management of assigned tasks related to cabana rental rates. Maintain open communication with the Assistant Manager, ensuring clear understanding of company policies and objectives. Collaborate with the team to conduct regular inspections, ensuring cleanliness standards and addressing potential hazards promptly. SUPERVISORY RESPONSIBILITIES This position supervises all positions within the Pool Operation including Food and Beverage. REQUIREMENTS Minimum 1 years of progressive pool operations experience. Ability to work nights and weekends and holidays as business demands. Organizational skills, solution-driven, analytical thinker. Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc. Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization. Proactive with an attention to detail. Able to set priorities, work schedules, and meet department deadlines. High School Diploma or GED (required) At least 21 years of age. PREFERRED Experience leading large teams, both in a bargaining and non-bargaining environment. Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday and SevenRooms), technical knowledge of data analytics systems. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
WHAT YOU'LL DO The primary responsibility of the Pool Cabana Host is to ensure complete customer satisfaction by providing the highest quality of service to our cabana and daybed guests and their food and beverage needs. All duties are to be performed in accordance with the company's policies and procedures. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Greets and welcomes all cabana guests in a pleasant and professional manner and escorting them to their cabana or daybed. Assisting guest with food and beverage choices/menus, taking food and beverage orders accurately, delivering orders promptly. Accurately, and professionally deal with cash/credit transactions, aid cabana guests with requests, and cabana/pool deck cleanliness. Continuously seek service opportunities. Respond to and resolve guest complaints. Answer guest questions and possess knowledge about property events and attractions. Work closely with bar staff, runners and kitchen staff to coordinate the delivery of food and beverage orders to the appropriate location. Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have. Communicate any special instructions or guest preferences to the bar and kitchen staff to ensure the correct preparation of orders. Provide fast (20 minutes or less round time), friendly, professional beverage service to pool guests; carry full trays on every round. Take drink orders, communicate with the bartender, assist in the preparation of drinks, and present drinks to guests. Maintain a clean and well-stocked workstation. Handle money according to procedures. Serve as an ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos. Work well with others, especially beverage servers, bartenders, barbacks and the beverage supervisor. Provide personalized service and use guests' names. Resolve service problems according to guidelines. Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies. Fulfill any other related duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. REQUIREMENTS At least 21 years of age. High school diploma or equivalent. One-year previous high-volume food and beverage experience. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PREFERRED Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
May 19, 2024
Full time
WHAT YOU'LL DO The primary responsibility of the Pool Cabana Host is to ensure complete customer satisfaction by providing the highest quality of service to our cabana and daybed guests and their food and beverage needs. All duties are to be performed in accordance with the company's policies and procedures. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Greets and welcomes all cabana guests in a pleasant and professional manner and escorting them to their cabana or daybed. Assisting guest with food and beverage choices/menus, taking food and beverage orders accurately, delivering orders promptly. Accurately, and professionally deal with cash/credit transactions, aid cabana guests with requests, and cabana/pool deck cleanliness. Continuously seek service opportunities. Respond to and resolve guest complaints. Answer guest questions and possess knowledge about property events and attractions. Work closely with bar staff, runners and kitchen staff to coordinate the delivery of food and beverage orders to the appropriate location. Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have. Communicate any special instructions or guest preferences to the bar and kitchen staff to ensure the correct preparation of orders. Provide fast (20 minutes or less round time), friendly, professional beverage service to pool guests; carry full trays on every round. Take drink orders, communicate with the bartender, assist in the preparation of drinks, and present drinks to guests. Maintain a clean and well-stocked workstation. Handle money according to procedures. Serve as an ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos. Work well with others, especially beverage servers, bartenders, barbacks and the beverage supervisor. Provide personalized service and use guests' names. Resolve service problems according to guidelines. Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies. Fulfill any other related duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. REQUIREMENTS At least 21 years of age. High school diploma or equivalent. One-year previous high-volume food and beverage experience. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PREFERRED Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
May 19, 2024
Full time
General Purpose: Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: Prepares restaurant tables with special attention to sanitation and order. Assists with setting up pool dining and rearranging spaces to accommodate larger parties. Provides immediate attention to all guests upon seating. Assisting with Pool Check in Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate. Presents menus and assists guests in selecting food and beverage items. Delivers food to guests promptly after preparation. Confirms orders with the chefs and bartenders whenever a clarification is requested. Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table. Participates in pre-shift meetings. Maintains organized workstation and side work duties. Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions. Follows established training and systems for taking, placing, and delivering orders. Follows established standards for greeting, cocktail service, food delivery and general service techniques. Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a "Member/Guest Comes First" approach. Works closely with restaurant management to immediately address all guest concerns Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Minimum Requirements: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Requirements: Server experience preferred Proven exemplary customer service skills Experience with a restaurant POS software platform Physical Demands: Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Meets state age requirements for handling alcoholic beverages. Working knowledge of POS system. Attention to cleanliness and safety. Must have legible handwriting. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. About the role Four Seasons Hotel Seattle is looking for a Pool Server who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Server is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Pool Supervisor. U.S. work authorization is required for this position. What you will do Ability to create an outstanding dining experience Anticipates and understands the needs of his/her guest's and co-worker's needs with a natural ease Skilled at being on the guest's side and with assurance, assist them when issues arise Experience with name usage and remembering guest's preferences Passionate about making others happy through a spirit of hospitality Offer friendly and prompt service to our guests Set up and break down of pool area, including water and towel stations Greeting and seating of hotel guests and residents Moving umbrellas and chairs for guests, where necessary Replenishment of guest waters and changing of soiled towels where needed Assistance with preparation and distribution of hourly pool amenities Assist servers and bartenders whenever necessary in delivery of five-star service What you bring Positive attitude with a generous and uplifting team approach Strong work ethic which includes a drive to grow, improve and learn everyday Ability to proactively anticipate and prioritize the needs of the guest Energetic and professional approach to his/her craft Calm composure under pressure Product knowledge experts with food, wine, sourcing and cooking techniques Excellent people skills by means of a friendly, kind and likeable personality Restaurant experience preferred Hospitality-oriented and willing to go above and beyond for our guests and residents Strong command of the English language (multi-lingual preferred) Ability to work outdoors in sunny and warm conditions Able to lift up to 35 pounds Ability to work in a fast paced work environments What we offer: Excellent Training and Development opportunities $16.28 hourly rate, plus service charge & gratuities Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Our pool "season" is from Memorial Day weekend through Labor Day weekend. The expectation is that the Pool Server will work 8 hours per day, 5 days a week during this time frame. Learn more about our property and what it is like to work at Four Seasons by visiting: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 19, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. About the role Four Seasons Hotel Seattle is looking for a Pool Server who shares our passion for excellence and is enthusiastic about creating the ultimate dining experience. The Server is part of a dynamic team that provides award winning service to our restaurant and hotel guests. This position reports to the Pool Supervisor. U.S. work authorization is required for this position. What you will do Ability to create an outstanding dining experience Anticipates and understands the needs of his/her guest's and co-worker's needs with a natural ease Skilled at being on the guest's side and with assurance, assist them when issues arise Experience with name usage and remembering guest's preferences Passionate about making others happy through a spirit of hospitality Offer friendly and prompt service to our guests Set up and break down of pool area, including water and towel stations Greeting and seating of hotel guests and residents Moving umbrellas and chairs for guests, where necessary Replenishment of guest waters and changing of soiled towels where needed Assistance with preparation and distribution of hourly pool amenities Assist servers and bartenders whenever necessary in delivery of five-star service What you bring Positive attitude with a generous and uplifting team approach Strong work ethic which includes a drive to grow, improve and learn everyday Ability to proactively anticipate and prioritize the needs of the guest Energetic and professional approach to his/her craft Calm composure under pressure Product knowledge experts with food, wine, sourcing and cooking techniques Excellent people skills by means of a friendly, kind and likeable personality Restaurant experience preferred Hospitality-oriented and willing to go above and beyond for our guests and residents Strong command of the English language (multi-lingual preferred) Ability to work outdoors in sunny and warm conditions Able to lift up to 35 pounds Ability to work in a fast paced work environments What we offer: Excellent Training and Development opportunities $16.28 hourly rate, plus service charge & gratuities Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Our pool "season" is from Memorial Day weekend through Labor Day weekend. The expectation is that the Pool Server will work 8 hours per day, 5 days a week during this time frame. Learn more about our property and what it is like to work at Four Seasons by visiting: We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
May 16, 2024
Full time
This hands-on, energetic individual will assist the Director of Outlets in providing leadership and direction by overseeing, developing and directing managers and associates in our food & beverage outlets. Will interact/coordinate with all divisions of the resort and will recommend best practices and solutions to ensure effectiveness and consistency in guest service and quality. This leadership position is responsible for the smooth functioning of service for our outlets in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading associates in providing the highest standards of service to our guests. Encourages staff growth and development. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the department. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort. Ideal candidates will have prior management experience of at least 3-5 years; exceptional organization, service skills, financial acumen, proven leadership traits and a desire to be part of a quality driven team. Experience in a luxury resort is preferred. Essential: A minimum of two years of F&B management experience, preferably in fine dining with a five diamond resort property. Proven supervisory skills and the ability to provide leadership Flexibility, team camaraderie and proven ability to productively interface with internal operating departments and hotel staff Thorough knowledge of food and beverage point of sales systems Experience in effective resolution of difficult guest situations Problem-solving skills to professionally address both internal and external issues and to appropriately interact with co-workers and supervisors Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. Administration skills to include: Organized implementation of business Associate interviewing/hiring Department orientation Training, coaching, and counseling staff for maximum productivity and development • Regulating schedules, directing work, and conducting performance evaluations Desirable: Knowledge of liquor laws and regulations, health department regulations, and TIPS certification. Introductory Level from The Court of Master Sommeliers College degree, preferable in hotel and restaurant management Skils: Excellent interpersonal skills Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Excellent verbal and writing skills. Knowledge of restaurant point-of-sale systems. Ability to work productively with other resort departments. Ability to work without constant, direct supervision. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work evenings, weekends and holidays. Fulfill the responsibilities of the restaurant MOD duties, when necessary Ability to motivate staff and maintain a cohesive team. JOB FUNCTIONS : Provide direction, support and communication to outlet managers and associates as needed to ensure complete guest satisfaction and attention to detail. Delegate responsibilities to FOH associates and track their progress. Establish service standards and ensure compliance in outlets through walk-through observations. Will observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Meet with outlet managers to ensure compliance to service standards, policies and procedures. Handle human resources concerns including coaching, counseling, and disciplining associates Handle guest concerns and recognize and address potentially intoxicated, disruptive, or undesirable guests. Assist in creating schedules to ensure proper coverage for hotel occupancy levels Financial management - review daily revenue and labor reports to stay within budgeted and forecasted goals Handle special projects as assigned. Participate in promotional events and keep current on trends in the food and beverage industry. Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of beverage remain accurate and up to date and are understood & adhered to by the team Be an active part of daily pre-shift meetings to keep staff abreast of anticipated business levels, new policies and procedures, ongoing training items, menu descriptions, and to foster a positive work environment. Actively participate in the cycle of service in order to promote, educate and sell to guests. Organize and complete (when needed) the administrative flow of beverage throughout the restaurant (including but not limited to: updating menu and line up notes, creation of floor plans, employee check in, employee check outs, beverage stocking and other side work) Maintain positive working relationship with kitchen leaders and line staff throughout service periods Ensure excellent service & hospitality is provided for all guests, community, vendors and investors Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Perform other tasks or projects as assigned by the Director of Outlets The salary range for this position is $78,000 to $80,000. This is the pay range for this position that the employer reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type and of size of prior property experience, location, and education. Other details Pay Type Salary Min Hiring Rate $78,000.00 Max Hiring Rate $80,000.00 Apply Now
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
May 16, 2024
Full time
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience