Schedule: Full time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Lake Grove, NY Address: 3240 Middle Country Rd Pay: $22 / hour Job Posting: 05/17/2024 Job Posting End: 06/16/2024 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Take your passion for both food and people to the next level when you become a culinary leader at Wegmans. In our people-first kitchens, you'll lead your team of Prep and Line Cooks by helping them to fine-tune their culinary skills, grow their careers, and fuel their passion for food. Your people skills, culinary talents, and eye for detail will be essential as you manage day-to-day operations and assist with bottom line profitability. No two days are the same, and an entire store full of fresh, world-class ingredients is your pantry. what will you do? Assist the Sous Chef in running the kitchen and leading employees, overseeing the operations in the absence of the Sous Chef Follow recipes and proper cooking techniques to ensure we are consistently showcasing our high standards and giving our guests meals they can't find elsewhere Share your knowledge and passion for food with customers and employees, suggesting ways for them to prepare meal items and incorporate products from other departments to offer complete meal solutions Manage employee performance by providing resources, training, feedback, and development opportunities Required Qualifications 2 or more years' experience as a prep or line cook Experience leading a team Food safety and quality assurance knowledge Preferred Qualifications Associate's or Bachelor's Degree in Culinary Arts Experience working in a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc. At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
May 19, 2024
Full time
Schedule: Full time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Lake Grove, NY Address: 3240 Middle Country Rd Pay: $22 / hour Job Posting: 05/17/2024 Job Posting End: 06/16/2024 Job ID:R we are a food market where you make the difference At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your culinary talents and passion for food to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community. how you'll make the difference Take your passion for both food and people to the next level when you become a culinary leader at Wegmans. In our people-first kitchens, you'll lead your team of Prep and Line Cooks by helping them to fine-tune their culinary skills, grow their careers, and fuel their passion for food. Your people skills, culinary talents, and eye for detail will be essential as you manage day-to-day operations and assist with bottom line profitability. No two days are the same, and an entire store full of fresh, world-class ingredients is your pantry. what will you do? Assist the Sous Chef in running the kitchen and leading employees, overseeing the operations in the absence of the Sous Chef Follow recipes and proper cooking techniques to ensure we are consistently showcasing our high standards and giving our guests meals they can't find elsewhere Share your knowledge and passion for food with customers and employees, suggesting ways for them to prepare meal items and incorporate products from other departments to offer complete meal solutions Manage employee performance by providing resources, training, feedback, and development opportunities Required Qualifications 2 or more years' experience as a prep or line cook Experience leading a team Food safety and quality assurance knowledge Preferred Qualifications Associate's or Bachelor's Degree in Culinary Arts Experience working in a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc. At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Job Description Key Duties and Responsibilities: Manage all restaurant functions Verify appropriate food safety, food handling and food storage procedures are followed Maintains high quality standards for food preparation and services Ensures restaurant cleanliness and organization present a positive image Make sure all locations are up to Department of Health standards are maintained at all times Oversees purchasing for food, equipment and other necessary supplies Achieves restaurant unit financial plan, prepare forecasts, and contributes to budgeting process Executes marketing plans and promotions Enforces and implements organization policies, goals, and federal, state, and local laws Ensure that all requirements of the Hurricane Grill & Wings brand are maintained in day-to-day operations Conducts trainer observations and monitors employee performance Provide meaningful development plans establishing goals for each shift Provides regular training and quality performance results to managers and employees Employee performance management, including feedback, mentoring, coaching and discipline as warranted Recognize and celebrate the contributions and achievements of others All other job duties as assigned by management ORGANIZATIONAL RELATIONSHIPS: Reports to Lodge Food & Beverage Operations Manager SKILLS AND QUALIFICATIONS: High School diploma or equivalent ServSafe or Food Safety Certification required or obtained within 60 days of employment ServSafe Alcohol or Alcohol Safety Certification required or obtained within 60 days of employment Minimum of three years prior progressive restaurant management experience Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws Experience with the P&L Excellent organizational and communications skills, both verbally and written Excellent computer skills Ability to multi task and take initiative when appropriate Must be able to work weekends, holidays, and other shifts as necessary Must be able to lift a minimum of 25 pounds Valid Driver s License and a clear driving record What's In It For You? Free tickets for your family & friends Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty) Bonus eligible Food & Retail discounts Exclusive employee parties and events for you and your family Reciprocal admission ticket program with area theme parks Pay Range: $60,000-$65,000
May 19, 2024
Full time
Job Description Key Duties and Responsibilities: Manage all restaurant functions Verify appropriate food safety, food handling and food storage procedures are followed Maintains high quality standards for food preparation and services Ensures restaurant cleanliness and organization present a positive image Make sure all locations are up to Department of Health standards are maintained at all times Oversees purchasing for food, equipment and other necessary supplies Achieves restaurant unit financial plan, prepare forecasts, and contributes to budgeting process Executes marketing plans and promotions Enforces and implements organization policies, goals, and federal, state, and local laws Ensure that all requirements of the Hurricane Grill & Wings brand are maintained in day-to-day operations Conducts trainer observations and monitors employee performance Provide meaningful development plans establishing goals for each shift Provides regular training and quality performance results to managers and employees Employee performance management, including feedback, mentoring, coaching and discipline as warranted Recognize and celebrate the contributions and achievements of others All other job duties as assigned by management ORGANIZATIONAL RELATIONSHIPS: Reports to Lodge Food & Beverage Operations Manager SKILLS AND QUALIFICATIONS: High School diploma or equivalent ServSafe or Food Safety Certification required or obtained within 60 days of employment ServSafe Alcohol or Alcohol Safety Certification required or obtained within 60 days of employment Minimum of three years prior progressive restaurant management experience Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws Experience with the P&L Excellent organizational and communications skills, both verbally and written Excellent computer skills Ability to multi task and take initiative when appropriate Must be able to work weekends, holidays, and other shifts as necessary Must be able to lift a minimum of 25 pounds Valid Driver s License and a clear driving record What's In It For You? Free tickets for your family & friends Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty) Bonus eligible Food & Retail discounts Exclusive employee parties and events for you and your family Reciprocal admission ticket program with area theme parks Pay Range: $60,000-$65,000
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: + Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. + Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. + Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. + Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. + Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. + Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. + Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. + Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. + Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. + Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. + Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications + Proven experience in a culinary supervisory role. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Knowledge of food safety and sanitation standards. + Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
May 19, 2024
Full time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: + Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. + Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. + Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. + Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. + Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. + Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. + Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. + Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. + Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. + Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. + Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications + Proven experience in a culinary supervisory role. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Knowledge of food safety and sanitation standards. + Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the EVEN app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Bar Supervisor Outlier Kimpton Hotels & Restaurants Downtown Seattle or Belltown Seattle Must be able to work weekends & holidays. The hourly pay range for this role is $22.00-$25.00. This range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We Offer a Comprehensive Package of Benefits Including: + Affordable medical/dental/vision plans for employee & family (Blue Shield/ Cigna/ Aetna/ Kaiser) + Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance + Short & Long Term Disability Insurance + Hospital Indemnity, Critical Illness & Accident Insurance + Pet Insurance + Group Auto & Home Insurance + Adoption Assistance + Matched contributions 401k up to 4% + 1 hour of sick & safe time for every 30 hours worked + Up to 10 Vacation days after 6 months + Double-time pay during 7 Holidays up to 8 hours + 1 Floating Holiday after 90 days + Employee rate hotel + restaurant discounts in all of Kimpton + IHG + Work perks website discounts + Backup childcare + Cell phone discounts (ATT&T/Verizon) + Tuition reimbursement ($1,000/year) + Free Online Mental Health Therapy + Free daily family meals for restaurant Best Place to Work culture recognition on Fortune Magazine, inclusive culture and supportive of women, BLM, LGBTQ+ community. Commitment to internal promotions and development. You can apply for this role by clicking on the Apply button (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company s sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide restaurant and bar guests with excellent beverage quality and consistency in an attractive environment and with professional service. Responsible for supervising the daily operations of the bar. Act as an advocate for the bar or restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: + Supervise bar operations while ensuring all beverage standards are being met. + Communicate and delegate tasks to the team. + Effectively manage and promote quality guest experiences. + Work cooperatively with other departments. + Assist food and beverage team with off-property events. + Assist in creating drink menus. + Inform manager of supplies and/or product needed in bar areas. + Assist the manager with hiring and training of bar staff. What You Bring + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certification (if applicable). + Able to prioritize multiple tasks in a dynamic environment with a positive attitude. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge of or ability to learn the restaurant point-of-sale system is required. + Restaurant inventory and invoicing software proficiency may be required. + Good communication skills, able to work well in a team or independently. + Flexible schedule, available to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) . Be Yourself. Lead Yourself. Make it Count.
May 19, 2024
Full time
Bar Supervisor Outlier Kimpton Hotels & Restaurants Downtown Seattle or Belltown Seattle Must be able to work weekends & holidays. The hourly pay range for this role is $22.00-$25.00. This range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We Offer a Comprehensive Package of Benefits Including: + Affordable medical/dental/vision plans for employee & family (Blue Shield/ Cigna/ Aetna/ Kaiser) + Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance + Short & Long Term Disability Insurance + Hospital Indemnity, Critical Illness & Accident Insurance + Pet Insurance + Group Auto & Home Insurance + Adoption Assistance + Matched contributions 401k up to 4% + 1 hour of sick & safe time for every 30 hours worked + Up to 10 Vacation days after 6 months + Double-time pay during 7 Holidays up to 8 hours + 1 Floating Holiday after 90 days + Employee rate hotel + restaurant discounts in all of Kimpton + IHG + Work perks website discounts + Backup childcare + Cell phone discounts (ATT&T/Verizon) + Tuition reimbursement ($1,000/year) + Free Online Mental Health Therapy + Free daily family meals for restaurant Best Place to Work culture recognition on Fortune Magazine, inclusive culture and supportive of women, BLM, LGBTQ+ community. Commitment to internal promotions and development. You can apply for this role by clicking on the Apply button (or through internal career site if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company s sole discretion, consistent with the law. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide restaurant and bar guests with excellent beverage quality and consistency in an attractive environment and with professional service. Responsible for supervising the daily operations of the bar. Act as an advocate for the bar or restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: + Supervise bar operations while ensuring all beverage standards are being met. + Communicate and delegate tasks to the team. + Effectively manage and promote quality guest experiences. + Work cooperatively with other departments. + Assist food and beverage team with off-property events. + Assist in creating drink menus. + Inform manager of supplies and/or product needed in bar areas. + Assist the manager with hiring and training of bar staff. What You Bring + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certification (if applicable). + Able to prioritize multiple tasks in a dynamic environment with a positive attitude. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge of or ability to learn the restaurant point-of-sale system is required. + Restaurant inventory and invoicing software proficiency may be required. + Good communication skills, able to work well in a team or independently. + Flexible schedule, available to work weekends, nights, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) . Be Yourself. Lead Yourself. Make it Count.
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
May 19, 2024
Full time
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
Key Duties and Responsibilities: Manage all restaurant functions Verify appropriate food safety, food handling and food storage procedures are followed Maintains high quality standards for food preparation and services Ensures restaurant cleanliness and organization present a positive image Make sure all locations are up to Department of Health standards are maintained at all times Oversees purchasing for food, equipment and other necessary supplies Achieves restaurant unit financial plan, prepare forecasts, and contributes to budgeting process Executes marketing plans and promotions Enforces and implements organization policies, goals, and federal, state, and local laws Ensure that all requirements of the Hurricane Grill & Wings brand are maintained in day-to-day operations Conducts trainer observations and monitors employee performance Provide meaningful development plans establishing goals for each shift Provides regular training and quality performance results to managers and employees Employee performance management, including feedback, mentoring, coaching and discipline as warranted Recognize and celebrate the contributions and achievements of others All other job duties as assigned by management ORGANIZATIONAL RELATIONSHIPS: Reports to Lodge Food & Beverage Operations Manager SKILLS AND QUALIFICATIONS: High School diploma or equivalent ServSafe or Food Safety Certification required or obtained within 60 days of employment ServSafe Alcohol or Alcohol Safety Certification required or obtained within 60 days of employment Minimum of three years prior progressive restaurant management experience Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws Experience with the P&L Excellent organizational and communications skills, both verbally and written Excellent computer skills Ability to multi task and take initiative when appropriate Must be able to work weekends, holidays, and other shifts as necessary Must be able to lift a minimum of 25 pounds Valid Driver's License and a clear driving record What's In It For You? Free tickets for your family & friends Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty) Bonus eligible Food & Retail discounts Exclusive employee parties and events for you and your family Reciprocal admission ticket program with area theme parks Pay Range: $60,000-$70,000
May 19, 2024
Full time
Key Duties and Responsibilities: Manage all restaurant functions Verify appropriate food safety, food handling and food storage procedures are followed Maintains high quality standards for food preparation and services Ensures restaurant cleanliness and organization present a positive image Make sure all locations are up to Department of Health standards are maintained at all times Oversees purchasing for food, equipment and other necessary supplies Achieves restaurant unit financial plan, prepare forecasts, and contributes to budgeting process Executes marketing plans and promotions Enforces and implements organization policies, goals, and federal, state, and local laws Ensure that all requirements of the Hurricane Grill & Wings brand are maintained in day-to-day operations Conducts trainer observations and monitors employee performance Provide meaningful development plans establishing goals for each shift Provides regular training and quality performance results to managers and employees Employee performance management, including feedback, mentoring, coaching and discipline as warranted Recognize and celebrate the contributions and achievements of others All other job duties as assigned by management ORGANIZATIONAL RELATIONSHIPS: Reports to Lodge Food & Beverage Operations Manager SKILLS AND QUALIFICATIONS: High School diploma or equivalent ServSafe or Food Safety Certification required or obtained within 60 days of employment ServSafe Alcohol or Alcohol Safety Certification required or obtained within 60 days of employment Minimum of three years prior progressive restaurant management experience Knowledge of restaurant management concepts, labor management, P.O.S. systems, inventory control, safety/sanitation regulations, and labor laws Experience with the P&L Excellent organizational and communications skills, both verbally and written Excellent computer skills Ability to multi task and take initiative when appropriate Must be able to work weekends, holidays, and other shifts as necessary Must be able to lift a minimum of 25 pounds Valid Driver's License and a clear driving record What's In It For You? Free tickets for your family & friends Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty) Bonus eligible Food & Retail discounts Exclusive employee parties and events for you and your family Reciprocal admission ticket program with area theme parks Pay Range: $60,000-$70,000
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
May 17, 2024
Full time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
May 16, 2024
Full time
SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and may assign additional responsibilities/tasks as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep all areas clean and organized to ensure highest level of customer service. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet Work with the Food & Beverage Manager and Director to increase the gross revenue through menu updates, pricing and special offers Responsible for hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments' inspection scores are at the highest level possible. Oversee and manage daily staffing needs Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Tennessee Driver's License or ability to obtain one within 30 days of employment ServSafe Certificate TABC Permit QUALIFICATIONS: Strong leadership skills and ability to motivate people. Requires good negotiation and listening skills. Ability to act independently with little supervision. Knowledge of food and beverage menus, food preparation and presentation. Hands on manager, well organized, detail oriented, creative thinker. Skilled in problem solving and staff training. Efficiently handle multiple duties. Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures. Ability to handle stressful situations Good attendance and punctual. Exhibits professionalism. Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 25 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particles and toxic or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management - Create a "Hotel Rigging Advance" for each event. - Review show drawings and information prior to each show. - Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. - Provide final review, load calculations and approval of rigging plot prior to load in. - Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. - Check that all truss bolts are tight and all flown equipment has safeties. Labor Management - Share rigging plot and advance instructions with rigging team and assign duties. - Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. - Supervise the on-site activities of the other Riggers including managing the break schedule. - Ensure all Riggers behave and present themselves in a professional manner. Client Relations - Act as liason between rigging crew and hotel or on-site client. - Obtain necessary and appropriate client signatures on rental agreement and work requests. - Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging - Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. - Check that all truss bolts are tight, and lights have safeties. - Make sure the lifts are charged and plugged in anytime they are not in use. - Remain on-site until all motors have been raised to trim. - Monitor equipment performance and identify any equipment in need of repair or replacement. Safety - Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. - Verify that all elements are securely fastened and checked for safety. - Constant surveillance of hardware for damage. - Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements - Decision Making Responsibility: Supervisor - Experience Level: Minimum of 4 Years Required - Education Level: High School Competencies - Exceeds customer expectations - People Development - Decision Making - Communication - Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
May 16, 2024
Full time
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management - Create a "Hotel Rigging Advance" for each event. - Review show drawings and information prior to each show. - Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. - Provide final review, load calculations and approval of rigging plot prior to load in. - Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. - Check that all truss bolts are tight and all flown equipment has safeties. Labor Management - Share rigging plot and advance instructions with rigging team and assign duties. - Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. - Supervise the on-site activities of the other Riggers including managing the break schedule. - Ensure all Riggers behave and present themselves in a professional manner. Client Relations - Act as liason between rigging crew and hotel or on-site client. - Obtain necessary and appropriate client signatures on rental agreement and work requests. - Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging - Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. - Check that all truss bolts are tight, and lights have safeties. - Make sure the lifts are charged and plugged in anytime they are not in use. - Remain on-site until all motors have been raised to trim. - Monitor equipment performance and identify any equipment in need of repair or replacement. Safety - Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. - Verify that all elements are securely fastened and checked for safety. - Constant surveillance of hardware for damage. - Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements - Decision Making Responsibility: Supervisor - Experience Level: Minimum of 4 Years Required - Education Level: High School Competencies - Exceeds customer expectations - People Development - Decision Making - Communication - Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
May 15, 2024
Full time
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions To lead and coordinate activities for the front of house of food & beverage outlets and to provide the guests with a great experience. Delivery of high-level guest service. Follow operational direction as set by the Venue Manager and Assistant Manager and support the service teams to deliver the level of service identified for their area. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Follows established work procedures and expedites the scope and the flow of work. Make staffing adjustments as necessary, based on the volume of business and budgeted labor percentages. Communicates with the Team Members through written and oral instructions. Communicate with the culinary staff daily, to ensure quality of the product and to foster a healthy relationship between kitchen(s) and service. Holds pre-shift line-ups or meetings with the Team Members to improve daily communication regarding, changes, specials, promotions, service steps etc. Assigns duties for opening and closing, and examines work for completion, neatness, and organization. Resolve any problems, which may occur during assigned shift (i.e. guest complaints, Team Member problems, etc.). Pass on to the Food and Beverage Manager any major incidents Promote positive customer relations through prompt, courteous and efficient service. Monitor customer satisfaction of food, service and ambiance. Responsible for cleanliness and sanitation throughout the outlet(s). Perform or assist team members in performing their duties and teach customer service skills. Document operational and physical deficiencies and pass on to the Venue Manager or the appropriate department for correction. Consistently fills out daily shift report detailing the events of your shift. Requisitions supplies and prepares inventories as requested. Ensure control/protection of company assets. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a consistent, regular good attendance record. May be required to be a panelist for the Internal Review Hearings. Ensures that highest possible standards of guest satisfaction and Team Member relations are maintained and carried out in a fair and equitable manner, and in accordance to NQ Casino's mission statement. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities Directly supervise FOH Team Members. Carry out supervisory responsibilities in accordance with the organization's policies and procedures. Education High School diploma or GED. Experience Previous Food and Beverage supervisory experience necessary. Bartending abilities with emphasis on craft beer, mixology and wine service required Experience with computer-based POS system preferred. Skills Proficient in the use of Microsoft programs and other computer software. Ability to work with everyday mathematical concepts (Additions, subtractions, multiplications and percentages). Knowledge of procurement procedures and inventory systems. Ability to read and interpret documents such as safety rules and maintenance instructions and procedure manuals. Ability to prepare reports, correspondence, charts, layouts, forms, memoranda and other information and instructions. Ability to maintain effective working relationships with department heads and employees. Knowledge of a 24-hour, 7 day a week operation. Skill in solving practical problems and dealing with situations where only limited standardization exists. Excellent organizational, communication and interpersonal skills. Skill in identifying and resolving administrative problems under pressure conditions. Work nights, weekends and holidays as required. Other Requirements Available and willing to work nights, weekends and holidays as required. Ability to obtain and maintain a Tribal Work Permit. Valid driver's license (Must be in possession while operating a Tribal Vehicle). Washington State health card - By date of hire. Mandatory Alcohol Server Training (MAST) certification - 60 days from employment, or 1st class offered. Hepatitis A vaccination prior to first shift Physical Demands Requires the ability to lift and/or move objects weighing up to 65 pounds. Constantly requires the ability to give and receive detailed information through verbal communication. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and/or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and/or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
May 15, 2024
Full time
Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
Job Description The role: As a Culinary Supervisor, you will play a vital role in overseeing the culinary operations within our establishment. This position requires a blend of culinary expertise and leadership skills. You will collaborate with kitchen team members, promote recipe accuracy, and ensure compliance with health and safety regulations. Additionally, you will oversee trims and yields, as well as oversee the family meal program. The ideal candidate will possess strong culinary skills, effective communication abilities, and the capacity to motivate and guide a team towards culinary excellence. Responsibilities: Trims and Yields Management: Manage trims and yields to minimize waste and maximize profitability. Monitor portion control and food usage to optimize cost efficiency. Implement strategies to reduce food waste and enhance overall kitchen sustainability. Family Meal Oversight: Supervise the family meal program, ensuring that staff meals are prepared and served efficiently. Coordinate menu planning and rotation for family meals, taking into account dietary preferences and nutritional balance, as well as cost and sustainability. Maintain high standards of quality and food safety for family meal service. Quality Assurance: Conduct regular inspections of food preparation areas, equipment, and storage facilities to ensure cleanliness and compliance with sanitation standards. Review poor-performing meals for opportunities to improve. Sample new and existing ingredients to continuously improve ingredient quality Health and Safety Compliance: Enforce adherence to health and safety regulations and food handling procedures. Implement proper sanitation practices and hygiene protocols in the kitchen. Ensure compliance with all relevant health department regulations and requirements. Qualifications: Proficiency with Google apps (Gmail, drive, spreadsheets, etc.) Experience working with and sourcing local, sustainable & organic ingredients Ability to lead a team in a fast-paced environment with a high level of ambiguity and change Outstanding communication and organizational skills. Being able to speak conversational Spanish is strongly preferred. Proven experience in a culinary leadership role, preferably in a high-volume restaurant or hospitality environment. Culinary degree or certification from a recognized culinary institution is desirable. Strong knowledge of culinary techniques, food preparation methods, and kitchen management principles. Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively. Exceptional communication and interpersonal skills, with the ability to motivate and inspire a team. Attention to detail and a commitment to upholding high standards of food quality and service. Flexibility to work evenings, weekends, and holidays as required. Bilingual (English & Spanish) preferred Benefits Competitive hourly rates Paid Weekly Healthcare 401k Opportunities for advancement Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $22 $27 USD If you re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
May 14, 2024
Full time
Job Description The role: As a Culinary Supervisor, you will play a vital role in overseeing the culinary operations within our establishment. This position requires a blend of culinary expertise and leadership skills. You will collaborate with kitchen team members, promote recipe accuracy, and ensure compliance with health and safety regulations. Additionally, you will oversee trims and yields, as well as oversee the family meal program. The ideal candidate will possess strong culinary skills, effective communication abilities, and the capacity to motivate and guide a team towards culinary excellence. Responsibilities: Trims and Yields Management: Manage trims and yields to minimize waste and maximize profitability. Monitor portion control and food usage to optimize cost efficiency. Implement strategies to reduce food waste and enhance overall kitchen sustainability. Family Meal Oversight: Supervise the family meal program, ensuring that staff meals are prepared and served efficiently. Coordinate menu planning and rotation for family meals, taking into account dietary preferences and nutritional balance, as well as cost and sustainability. Maintain high standards of quality and food safety for family meal service. Quality Assurance: Conduct regular inspections of food preparation areas, equipment, and storage facilities to ensure cleanliness and compliance with sanitation standards. Review poor-performing meals for opportunities to improve. Sample new and existing ingredients to continuously improve ingredient quality Health and Safety Compliance: Enforce adherence to health and safety regulations and food handling procedures. Implement proper sanitation practices and hygiene protocols in the kitchen. Ensure compliance with all relevant health department regulations and requirements. Qualifications: Proficiency with Google apps (Gmail, drive, spreadsheets, etc.) Experience working with and sourcing local, sustainable & organic ingredients Ability to lead a team in a fast-paced environment with a high level of ambiguity and change Outstanding communication and organizational skills. Being able to speak conversational Spanish is strongly preferred. Proven experience in a culinary leadership role, preferably in a high-volume restaurant or hospitality environment. Culinary degree or certification from a recognized culinary institution is desirable. Strong knowledge of culinary techniques, food preparation methods, and kitchen management principles. Excellent organizational and multitasking abilities, with the capacity to prioritize tasks effectively. Exceptional communication and interpersonal skills, with the ability to motivate and inspire a team. Attention to detail and a commitment to upholding high standards of food quality and service. Flexibility to work evenings, weekends, and holidays as required. Bilingual (English & Spanish) preferred Benefits Competitive hourly rates Paid Weekly Healthcare 401k Opportunities for advancement Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $22 $27 USD If you re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Summary: The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way. • Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. • Work with Security or other hotel associates in maintaining calm and order in the hotel. • Provide leadership to overnight housekeeping associates. • Communicate with incoming shift. • Complete spreadsheets. • Assign specific duties to staff for efficient operation of department. • Oversee department in absence of Department Manager. • Ensure that all associates have proper supplies, equipment and uniform. • Capable of performing all hourly functions and operating all equipment in department. • Assist in training new associates and cross-training existing associates according to the Certification Program. • Assist in interviewing and hiring new associates for the department. • Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy. • Train associates on safety standards and enforce those standards on a consistent basis. • Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates. • Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program. • Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. • Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately. • Represent department at staff meetings as required. • Know laws concerning treatment of trespassers • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers. • Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment. • Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. • Respond to pages and radio calls immediately. • Complete basic mathematical calculations including adding, subtracting, multiplying and dividing • Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures. • Audit guest checks for pricing and sales tax errors. • Prepare the gross revenue report for all hotel managers. • Ensure that trail is in balance by the close of each shift. • Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance. • Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet. • Verify that all food & beverage figures have been accounted for by cash, charge, or corrections. • Prepare the daily food & beverage sales summary and distribute to management. • Prepare over/short report for accounting and restaurant. • Protect confidential information. • Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs. • Act as the manager on duty for the third shift, if applicable. • Balance credit cards daily. • Must be able to operate hotel van, if applicable. • Ensure security and confidentiality of all guest and hotel information and material. • Practice energy conservation at all times. • Notify manager/AYS of maintenance issues. • Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule. • Attend work on time as scheduled and adhere to attendance policy. • Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system. • Report unsafe conditions and suspicious activity to Loss Prevention/Management. • Wear uniform, including nametag at all times in accordance with the Standards of Appearance. • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). • Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training. • Follow proper key control procedures • Work nights, weekends, and holidays as necessary. • Perform other duties as assigned. Other Information COMPETENCIES • Job Knowledge • Flexibility/Adaptability • Quality of Work • Perseverance • Quantity of Work • Organization Skills • Guest Focus/Customer Service • Effort • Reliability/Dependability • Judgment/Problem Solving • Motivation/Initiative • Cooperation/Teamwork SKILLS • Must pass certification quiz/test for position. • If applicable, must hold valid driver's license and maintain acceptable driving record EDUCATION/EXPERIENCE None required WORKING CONDITIONS • Lift, carry or otherwise move up to 10 lbs. regularly. • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance. • Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear. FULL TIME BENEFIT OVERVIEW • Medical, Dental, and Vision • Life Insurance • Employee Assistance Program (EAP) • 401(k) • Vacation and Paid Time Off (PTO) • Tuition Reimbursement • Complimentary and Discounted Rooms Location Code: 3804
May 13, 2024
Full time
Summary: The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way. • Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. • Work with Security or other hotel associates in maintaining calm and order in the hotel. • Provide leadership to overnight housekeeping associates. • Communicate with incoming shift. • Complete spreadsheets. • Assign specific duties to staff for efficient operation of department. • Oversee department in absence of Department Manager. • Ensure that all associates have proper supplies, equipment and uniform. • Capable of performing all hourly functions and operating all equipment in department. • Assist in training new associates and cross-training existing associates according to the Certification Program. • Assist in interviewing and hiring new associates for the department. • Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy. • Train associates on safety standards and enforce those standards on a consistent basis. • Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates. • Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program. • Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. • Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately. • Represent department at staff meetings as required. • Know laws concerning treatment of trespassers • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers. • Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment. • Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. • Respond to pages and radio calls immediately. • Complete basic mathematical calculations including adding, subtracting, multiplying and dividing • Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures. • Audit guest checks for pricing and sales tax errors. • Prepare the gross revenue report for all hotel managers. • Ensure that trail is in balance by the close of each shift. • Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance. • Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet. • Verify that all food & beverage figures have been accounted for by cash, charge, or corrections. • Prepare the daily food & beverage sales summary and distribute to management. • Prepare over/short report for accounting and restaurant. • Protect confidential information. • Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs. • Act as the manager on duty for the third shift, if applicable. • Balance credit cards daily. • Must be able to operate hotel van, if applicable. • Ensure security and confidentiality of all guest and hotel information and material. • Practice energy conservation at all times. • Notify manager/AYS of maintenance issues. • Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule. • Attend work on time as scheduled and adhere to attendance policy. • Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system. • Report unsafe conditions and suspicious activity to Loss Prevention/Management. • Wear uniform, including nametag at all times in accordance with the Standards of Appearance. • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). • Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training. • Follow proper key control procedures • Work nights, weekends, and holidays as necessary. • Perform other duties as assigned. Other Information COMPETENCIES • Job Knowledge • Flexibility/Adaptability • Quality of Work • Perseverance • Quantity of Work • Organization Skills • Guest Focus/Customer Service • Effort • Reliability/Dependability • Judgment/Problem Solving • Motivation/Initiative • Cooperation/Teamwork SKILLS • Must pass certification quiz/test for position. • If applicable, must hold valid driver's license and maintain acceptable driving record EDUCATION/EXPERIENCE None required WORKING CONDITIONS • Lift, carry or otherwise move up to 10 lbs. regularly. • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance. • Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear. FULL TIME BENEFIT OVERVIEW • Medical, Dental, and Vision • Life Insurance • Employee Assistance Program (EAP) • 401(k) • Vacation and Paid Time Off (PTO) • Tuition Reimbursement • Complimentary and Discounted Rooms Location Code: 3804
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description The main purpose of the Overnight Operations Supervisor is providing the appropriate support of all operations. Responsibilities Supervise all operations during overnight shift. Communicate with all department managers on continuing basis. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. All lobby area corridors and staircases are kept debris free at all times. Oversees and keeps on order the storage of all guest luggage. Maintains an orderly shift log of all Bell stand activities including check-in, check-out, deliveries, luggage storage, mail and message deliveries. Knowledge of the Hotel History Knowledge of the Valet operations. Receive direction for house calls via phone or radio. Assist engineers and mechanics with repairs Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Qualifications Previous luxury hotel experience is preferred. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software.
May 12, 2024
Full time
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description The main purpose of the Overnight Operations Supervisor is providing the appropriate support of all operations. Responsibilities Supervise all operations during overnight shift. Communicate with all department managers on continuing basis. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. All lobby area corridors and staircases are kept debris free at all times. Oversees and keeps on order the storage of all guest luggage. Maintains an orderly shift log of all Bell stand activities including check-in, check-out, deliveries, luggage storage, mail and message deliveries. Knowledge of the Hotel History Knowledge of the Valet operations. Receive direction for house calls via phone or radio. Assist engineers and mechanics with repairs Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Qualifications Previous luxury hotel experience is preferred. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software.
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management Create a "Hotel Rigging Advance" for each event. Review show drawings and information prior to each show. Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. Provide final review, load calculations and approval of rigging plot prior to load in. Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. Check that all truss bolts are tight and all flown equipment has safeties. Labor Management Share rigging plot and advance instructions with rigging team and assign duties. Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. Supervise the on-site activities of the other Riggers including managing the break schedule. Ensure all Riggers behave and present themselves in a professional manner. Client Relations Act as liason between rigging crew and hotel or on-site client. Obtain necessary and appropriate client signatures on rental agreement and work requests. Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. Check that all truss bolts are tight, and lights have safeties. Make sure the lifts are charged and plugged in anytime they are not in use. Remain on-site until all motors have been raised to trim. Monitor equipment performance and identify any equipment in need of repair or replacement. Safety Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify that all elements are securely fastened and checked for safety. Constant surveillance of hardware for damage. Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements Decision Making Responsibility: Supervisor Experience Level: Minimum of 4 Years Required Education Level: High School Competencies Exceeds customer expectations People Development Decision Making Communication Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Apr 22, 2024
Full time
Position Overview Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be peforming the specfic rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Key Job Responsibilities Project Management Create a "Hotel Rigging Advance" for each event. Review show drawings and information prior to each show. Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff. Provide final review, load calculations and approval of rigging plot prior to load in. Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity. Check that all truss bolts are tight and all flown equipment has safeties. Labor Management Share rigging plot and advance instructions with rigging team and assign duties. Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height. Supervise the on-site activities of the other Riggers including managing the break schedule. Ensure all Riggers behave and present themselves in a professional manner. Client Relations Act as liason between rigging crew and hotel or on-site client. Obtain necessary and appropriate client signatures on rental agreement and work requests. Report any damages to the appropriate hotel representative or your Director, Audio Visual Services. Rigging Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points. Check that all truss bolts are tight, and lights have safeties. Make sure the lifts are charged and plugged in anytime they are not in use. Remain on-site until all motors have been raised to trim. Monitor equipment performance and identify any equipment in need of repair or replacement. Safety Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated. Verify that all elements are securely fastened and checked for safety. Constant surveillance of hardware for damage. Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner. Job Requirements Decision Making Responsibility: Supervisor Experience Level: Minimum of 4 Years Required Education Level: High School Competencies Exceeds customer expectations People Development Decision Making Communication Initiative Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Balboa Bay Resort & Club
Newport Beach, California
Job Details Level Experienced Job Location Balboa Bay Resort - Newport Beach, CA Position Type Seasonal Salary Range $16.00 - $16.00 Hourly Job Shift Day Job Category Hospitality - Hotel Description Position Summary : Takes accurate orders from pool guests, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service according to Company guidelines. Upsells food and beverage items to maximize profitability. Duties & Responsibilities, including but not limited to: Provide the highest quality guest interactions. Be pleasant, friendly, and polite to everyone. Manage walk-up and seated guests appropriately. Assists guests by taking food and beverage orders. Enters orders to POS system and records guests' choices, special dietary needs, and special requests. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report and calculates tip outs. Follows all standard food handling, sanitation, TIPS, and health department guidelines. Completes required training as scheduled. Maintains the cleanliness of the work areas. Keeps area stocked. Maintains complete knowledge of all resort/hotel/club services, features, events, and local attractions/activities to provide accurate responses to guest/member inquiries. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication, or disruptive behavior. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other duties as assigned. This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization Qualifications Qualifications & Requirements: Previous serving experience in a hospitality and/or luxury setting preferred. Able to work flexible shifts, including nights, weekends, and holidays. Able to multi-task and to work responsibly on your own. Must be a team player and work well with others. Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability and can be scheduled for various shift times as needed by the Department Manager. Physical Demands: While performing the duties of the job the team member: Regularly stands, bends, stoops, twists, turns, and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously. Frequently talks and listens when communicating with guests and kitchen staff and needs to hear voices while interacting with guests. Is frequently required to balance to prevent falling when walking, standing, moving, or carrying items. Is occasionally required to lift items to prepare dining areas and serve food and beverages. Rarely exerts up to 50 pounds of force; and/or up to 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move items. Bending and lifting are a requirement. Is regularly required to have close visual acuity to perform the job such as working on computer and to determine the accuracy, neatness, and thoroughness of the work assigned. Rarely may be subject to environmental conditions found working inside. Occasionally subject to extreme heat, with temperatures above 100 degrees while performing duties while outside temperatures are high. Is occasionally subject to loud noise (or music) when working in or around event areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May 19, 2024
Full time
Job Details Level Experienced Job Location Balboa Bay Resort - Newport Beach, CA Position Type Seasonal Salary Range $16.00 - $16.00 Hourly Job Shift Day Job Category Hospitality - Hotel Description Position Summary : Takes accurate orders from pool guests, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service according to Company guidelines. Upsells food and beverage items to maximize profitability. Duties & Responsibilities, including but not limited to: Provide the highest quality guest interactions. Be pleasant, friendly, and polite to everyone. Manage walk-up and seated guests appropriately. Assists guests by taking food and beverage orders. Enters orders to POS system and records guests' choices, special dietary needs, and special requests. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report and calculates tip outs. Follows all standard food handling, sanitation, TIPS, and health department guidelines. Completes required training as scheduled. Maintains the cleanliness of the work areas. Keeps area stocked. Maintains complete knowledge of all resort/hotel/club services, features, events, and local attractions/activities to provide accurate responses to guest/member inquiries. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication, or disruptive behavior. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged, or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Other duties as assigned. This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization Qualifications Qualifications & Requirements: Previous serving experience in a hospitality and/or luxury setting preferred. Able to work flexible shifts, including nights, weekends, and holidays. Able to multi-task and to work responsibly on your own. Must be a team player and work well with others. Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability and can be scheduled for various shift times as needed by the Department Manager. Physical Demands: While performing the duties of the job the team member: Regularly stands, bends, stoops, twists, turns, and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously. Frequently talks and listens when communicating with guests and kitchen staff and needs to hear voices while interacting with guests. Is frequently required to balance to prevent falling when walking, standing, moving, or carrying items. Is occasionally required to lift items to prepare dining areas and serve food and beverages. Rarely exerts up to 50 pounds of force; and/or up to 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move items. Bending and lifting are a requirement. Is regularly required to have close visual acuity to perform the job such as working on computer and to determine the accuracy, neatness, and thoroughness of the work assigned. Rarely may be subject to environmental conditions found working inside. Occasionally subject to extreme heat, with temperatures above 100 degrees while performing duties while outside temperatures are high. Is occasionally subject to loud noise (or music) when working in or around event areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
May 19, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Why us? Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 4 Position Type: Regular Part-Time Property : Napa Valley Marriott Outlet: Vin11 Category: Restaurant Operations Min: USD $16.00/Hr. Tipped Position: Yes Address : 3425 Solano Ave City : Napa State : California EOE Protected Veterans/Disability
May 19, 2024
Full time
Why us? Sage Hospitality Group is set to hire a Pool Server to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious resort-style pool and splash bar, and lively restaurants: enjoy local ingredients and premium wine pairings at Little Summer, or hang-out with local beers, burgers, and yard games at South Yard. Whether you're here for business or a weekend trip to napa, our hotel near wineries offers a laid-back experience: our courtyard features glowing fire pits and lush landscaping, providing a relaxing space to unwind and sip wine after exploring Napa Valley. Our hotel near Robert Mondavi Winery and Castello Di Amorosa is also close to downtown Napa restaurants and shopping. Gather in our Napa conference center, featuring over 22,000 sq ft of elegant indoor meeting rooms and outdoor event venues, ideal for Napa weddings under Redwood trees. You will always remember your easy-going, resort experience at Napa Valley Marriott Hotel & Spa. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 4 Position Type: Regular Part-Time Property : Napa Valley Marriott Outlet: Vin11 Category: Restaurant Operations Min: USD $16.00/Hr. Tipped Position: Yes Address : 3425 Solano Ave City : Napa State : California EOE Protected Veterans/Disability
Catering Pool Hungry Hawk, Rhapsody, Hawks Nest, Catering Pool Hourly Rate: $12.00 Position Purpose Catering staff employees will be available on an "on call basis" to assist with Hocking College catering events. To ensure that quality food and beverage operations will be maintained while working closely with the Executive Director of Culinary Operations in the preparation of food, the Director of Food and Beverage in all aspects of service and other members of the catering staff. Duties and Responsibilities Serve and assist in the preparing of food and beverage in accordance with the health and hygiene regulations to meet the daily needs of the customers and staff. Duties will involve food service, customer service, cleaning tables, dishwasher operations and general cleaning duties. Maintain the kitchens, dining areas, floor areas, table and all other catering related areas to the highest standard of cleanliness. Report to the Catering Manager/Supervisor any matters of concern which affects the events or daily operations of the department. Customer service skills and a friendly and positive manner to serve with all visitors and members of the catering event staff. Maintaining a clean and tidy appearance while representing Hocking College; making sure that make-up and jewelry. Perform assigned duties with an attitude of teamwork with all members of service and kitchen staff. Attend and participate in staff training sessions. Requirements Ability to work under pressure and maintain a tight schedule Ability to spend an extensive time of your feet, moving fast and carrying large oval trays Must be a team player with the ability to multi-task Must be available to work during peak times including weekends, holidays and evenings Excellent interpersonal skills and effective communication skills are a must No facial piercings during service. Personal appearance must be in accordance with health department standards. Must be able to lift 50 pounds Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).
May 19, 2024
Full time
Catering Pool Hungry Hawk, Rhapsody, Hawks Nest, Catering Pool Hourly Rate: $12.00 Position Purpose Catering staff employees will be available on an "on call basis" to assist with Hocking College catering events. To ensure that quality food and beverage operations will be maintained while working closely with the Executive Director of Culinary Operations in the preparation of food, the Director of Food and Beverage in all aspects of service and other members of the catering staff. Duties and Responsibilities Serve and assist in the preparing of food and beverage in accordance with the health and hygiene regulations to meet the daily needs of the customers and staff. Duties will involve food service, customer service, cleaning tables, dishwasher operations and general cleaning duties. Maintain the kitchens, dining areas, floor areas, table and all other catering related areas to the highest standard of cleanliness. Report to the Catering Manager/Supervisor any matters of concern which affects the events or daily operations of the department. Customer service skills and a friendly and positive manner to serve with all visitors and members of the catering event staff. Maintaining a clean and tidy appearance while representing Hocking College; making sure that make-up and jewelry. Perform assigned duties with an attitude of teamwork with all members of service and kitchen staff. Attend and participate in staff training sessions. Requirements Ability to work under pressure and maintain a tight schedule Ability to spend an extensive time of your feet, moving fast and carrying large oval trays Must be a team player with the ability to multi-task Must be available to work during peak times including weekends, holidays and evenings Excellent interpersonal skills and effective communication skills are a must No facial piercings during service. Personal appearance must be in accordance with health department standards. Must be able to lift 50 pounds Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).
Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
May 19, 2024
Full time
Encanterra Country Club Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state's top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek. Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER