Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Wellstar Health System, Inc.
Lithia Springs, Georgia
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 28, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Wellstar Health System, Inc.
Lithia Springs, Georgia
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
May 27, 2024
Full time
Facility: Kennestone Hospital Overview Nutrition & Food Services Leader: Patient Meal Operations Assistant Manager Nutrition & Food Services at Kennestone is a large and busy department comprised of a team of leaders responsible for different groups/areas. This Assistant Manager role is responsible for leading three different teams that work in tandem to serve the patient meals for breakfast, lunch, and dinner. This leader will focus on our processes and help improve them to continuously and positively impact patient satisfaction. This leader will also play an integral role in Kennestone's transition to a room service model, as well as the logistical preparation for relocation to an entirely new kitchen in 2025. Responsibilities: Assistant Manager, Nutrition & Food Services Manages the functions of the responsible area and keeps the same informed of the latest technology, regulatory affairs and process improvement efforts. Responsible for maintaining operational costs for responsible area within volume adjusted budgetary limitations. Responsible for compliance with Hazard Analysis Critical Control Point Standards (HACCP), State and JCAHO standards. Maintains a good working knowledge of food service systems and retail restaurant services. Qualifications: Required Minimum Education: Requires Culinary Arts degree or Bachelor's degree in Food Service or Management field. Required Minimum Experience: Five (5) years culinary management experience is required. Required Minimum Skills: Must have comprehensive knowledge of management principles, regulatory affairs, planning and Performance Improvement (PI). Must be able to communicate and understand verbal and written English language and display a positive attitude. Key Leadership Characteristics: Ability to lead a large group of 45+ diverse Team Members, in a 24 / 7 / 365 demanding environment. Being able to balance many tasks while supporting and caring for Team Members daily. Ability to collaborate with other N&FS leaders on a daily basis in an effort to drive quality, excellence, and operational efficiency (minimize waste.) Ability to communicate with and lead as part of an existing team. Excellent customer service and service recovery skills. Healthcare foodservice leadership is strongly preferred, preferably in a high-volume, acute-care setting (e.g., therapeutic diet knowledge) Experience in 'servant-leadership philosophy' and fostering an atmosphere of trust in the workplace is strongly preferred.
Job Description Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. University requires an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands and large all you care to eat dining halls. With annual top-line sales exceed $10 million we are looking for a seasoned Senior Leader who is enthusiastic about managing and developing their team to deliver world-class services. Job Responsibilities ? Direct and lead a large, multi-unit food, beverage, and facility operation. ? Strong leadership of unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship. ? Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction. ? Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives. ? Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities. ? Ensures compliance with Aramark's standards of operation including safety standards and Aramark?s Business Conduct Policy. ? Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance. ? Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees. ? Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key. Qualifications ? Superior interpersonal skills: You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team. ? Strong Financial Literacy: Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements with expertise specific to food, labour cost and inventory control. ? Daily oversight: Reporting into the Central Region, the General Manager will oversee Aramark?s daily food service operations across multiple outlets on the Brock University campus. ? Profitable management: You will be responsible for managing these services under contract with the client, ensuring profitability. ? Vision and leadership: Provide vision for growing the business while exemplifying excellent leadership. ? University Degree or College Diploma in Hospitality, Business Management, highly preferred in an area of Food Service, Hospitality, or Business Management. ? Successfully demonstrated minimum 5 years? experience in a leadership capacity. ? Experience working in a unionized environment would be a definite asset. ? Excellent computer literacy including Microsoft Excel, PowerPoint, and Word. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 23, 2024
Full time
Job Description Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. University requires an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands and large all you care to eat dining halls. With annual top-line sales exceed $10 million we are looking for a seasoned Senior Leader who is enthusiastic about managing and developing their team to deliver world-class services. Job Responsibilities ? Direct and lead a large, multi-unit food, beverage, and facility operation. ? Strong leadership of unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship. ? Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction. ? Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives. ? Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities. ? Ensures compliance with Aramark's standards of operation including safety standards and Aramark?s Business Conduct Policy. ? Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance. ? Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees. ? Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key. Qualifications ? Superior interpersonal skills: You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team. ? Strong Financial Literacy: Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements with expertise specific to food, labour cost and inventory control. ? Daily oversight: Reporting into the Central Region, the General Manager will oversee Aramark?s daily food service operations across multiple outlets on the Brock University campus. ? Profitable management: You will be responsible for managing these services under contract with the client, ensuring profitability. ? Vision and leadership: Provide vision for growing the business while exemplifying excellent leadership. ? University Degree or College Diploma in Hospitality, Business Management, highly preferred in an area of Food Service, Hospitality, or Business Management. ? Successfully demonstrated minimum 5 years? experience in a leadership capacity. ? Experience working in a unionized environment would be a definite asset. ? Excellent computer literacy including Microsoft Excel, PowerPoint, and Word. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
Job Description Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. University requires an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands and large all you care to eat dining halls. With annual top-line sales exceed $10 million we are looking for a seasoned Senior Leader who is enthusiastic about managing and developing their team to deliver world-class services. Job Responsibilities ? Direct and lead a large, multi-unit food, beverage, and facility operation. ? Strong leadership of 200-300 unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship. ? Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction. ? Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives. ? Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities. ? Ensures compliance with Aramark's standards of operation including safety standards and Aramark?s Business Conduct Policy. ? Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance. ? Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees. ? Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key. Qualifications ? Superior interpersonal skills: You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team. ? Strong Financial Literacy: Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements with expertise specific to food, labour cost and inventory control. ? Daily oversight: Reporting into the Central Region, the General Manager will oversee Aramark?s daily food service operations across multiple outlets on the Brock University campus. ? Profitable management: You will be responsible for managing these services under contract with the client, ensuring profitability. ? Vision and leadership: Provide vision for growing the business while exemplifying excellent leadership. ? University Degree or College Diploma in Hospitality, Business Management, highly preferred in an area of Food Service, Hospitality, or Business Management. ? Successfully demonstrated minimum 5 years? experience in a leadership capacity. ? Experience working in a unionized environment would be a definite asset. ? Excellent computer literacy including Microsoft Excel, PowerPoint, and Word. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 22, 2024
Full time
Job Description Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. University requires an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands and large all you care to eat dining halls. With annual top-line sales exceed $10 million we are looking for a seasoned Senior Leader who is enthusiastic about managing and developing their team to deliver world-class services. Job Responsibilities ? Direct and lead a large, multi-unit food, beverage, and facility operation. ? Strong leadership of 200-300 unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship. ? Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction. ? Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives. ? Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities. ? Ensures compliance with Aramark's standards of operation including safety standards and Aramark?s Business Conduct Policy. ? Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance. ? Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees. ? Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key. Qualifications ? Superior interpersonal skills: You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team. ? Strong Financial Literacy: Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements with expertise specific to food, labour cost and inventory control. ? Daily oversight: Reporting into the Central Region, the General Manager will oversee Aramark?s daily food service operations across multiple outlets on the Brock University campus. ? Profitable management: You will be responsible for managing these services under contract with the client, ensuring profitability. ? Vision and leadership: Provide vision for growing the business while exemplifying excellent leadership. ? University Degree or College Diploma in Hospitality, Business Management, highly preferred in an area of Food Service, Hospitality, or Business Management. ? Successfully demonstrated minimum 5 years? experience in a leadership capacity. ? Experience working in a unionized environment would be a definite asset. ? Excellent computer literacy including Microsoft Excel, PowerPoint, and Word. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
About the Role The Assistant Shift Manager Slot Operations will assist the Shift Manager Slot Operations in running the shift's operations, including organizing and orchestrating all activities that deal with personnel, customers, gaming equipment and administrative duties associated with the shift. In the absence of a Shift Manager Slot Operations, the Assistant Shift Manager Slot Operations will assume all responsibilities and tasks associated with the role of the Shift Manager Slot Operations. Position Responsibilities Supervises Slot Department team members to ensure compliance with policies and procedures, with an emphasis on customer service. Ensures that all activities reflect the policies and regulations of the company/property/Department as well as compliance with all New Jersey DGE regulations. Assists in the management of staffing levels, making appropriate adjustments and recommendations to scheduling personnel. Extends complimentary services to players when appropriate and within established guidelines. Amicably resolves customer related problems. Maintains confidentiality of all Ocean Casino Resort trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Technical responsibilities include, but are not limited to, issuance of checks for hand pay jackpots, process jackpots and cash transactions in accordance with state and federal guidelines, authorizes and verifies slot markers for guests. Circulates the assigned area and observes service team members performing normal job duties, offering positive and corrective feedback as needed. Monitors team members to assess training needs. Enhances the guest experience by clearly communicating the functionality of the player card and the advantages derived from club membership. Oversees the issuance of work tools and keys to gaming assets. Maintains the integrity of all gaming activity. Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas. Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. Must be able to lift/push/pull up to 25 lbs. What's Required The ability to obtain, and or possess a key license. High School diploma or equivalent preferred Two years of Slot Operations experience required with a minimum of one-year supervisory experience in a casino The ability to speak, read and write in English
May 20, 2024
Full time
About the Role The Assistant Shift Manager Slot Operations will assist the Shift Manager Slot Operations in running the shift's operations, including organizing and orchestrating all activities that deal with personnel, customers, gaming equipment and administrative duties associated with the shift. In the absence of a Shift Manager Slot Operations, the Assistant Shift Manager Slot Operations will assume all responsibilities and tasks associated with the role of the Shift Manager Slot Operations. Position Responsibilities Supervises Slot Department team members to ensure compliance with policies and procedures, with an emphasis on customer service. Ensures that all activities reflect the policies and regulations of the company/property/Department as well as compliance with all New Jersey DGE regulations. Assists in the management of staffing levels, making appropriate adjustments and recommendations to scheduling personnel. Extends complimentary services to players when appropriate and within established guidelines. Amicably resolves customer related problems. Maintains confidentiality of all Ocean Casino Resort trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Technical responsibilities include, but are not limited to, issuance of checks for hand pay jackpots, process jackpots and cash transactions in accordance with state and federal guidelines, authorizes and verifies slot markers for guests. Circulates the assigned area and observes service team members performing normal job duties, offering positive and corrective feedback as needed. Monitors team members to assess training needs. Enhances the guest experience by clearly communicating the functionality of the player card and the advantages derived from club membership. Oversees the issuance of work tools and keys to gaming assets. Maintains the integrity of all gaming activity. Essential Functions Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas. Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. Must be able to lift/push/pull up to 25 lbs. What's Required The ability to obtain, and or possess a key license. High School diploma or equivalent preferred Two years of Slot Operations experience required with a minimum of one-year supervisory experience in a casino The ability to speak, read and write in English
FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Amherst, Massachusetts
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
May 18, 2024
Full time
KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req Friday, May 3, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members. As part of our family we offer you: Affordable Health and Dental Benefits after probationary period Competitive compensations and advancement opportunities RRSP for Salary Managers Loyalty program Bursary program Employee Discounts Refer a Friend Program Responsibilities: Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts Directs accurate preparation and sale of products Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant Provides coaching and feedback to team and managers on team stations, products, processes and policies Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures Conduct all restaurant management and team member performance appraisals Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary. Apply for this opportunity if you: Have Friendly, Dependable qualities and have a positive attitude Enjoy working in a fast-paced team environment Possess organization skills with the ability to multitask Enjoy working flexible shifts, including weekends and nights Set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. Want to learn how to run great restaurants from the best in the business Have an experience of leading a team and motivating them to achieve a common goal You're up for a challenge. You love the excitement of the restaurant business and know every day is different. Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development. Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
Home Delivery Floor Manager We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making and our story is still unfolding. We re here for it. We think you should be too. We re looking for a driven professional with an inclusive mindset to join our team as a Home Delivery Floor Manager. We offer: Health/Dental/Vision insurance 401k PTO Wellness Time Merchandise discount As a Floor Manager, you're responsible for managing daily operations of a Distribution Center to maximize productivity and meet daily operational goals. This is an on-site position based out of our Cranbury Distribution Center. A day in the life as a Home Delivery Floor Manager Lead all aspects of performance and development of Home Delivery associates (and Store Delivery Drivers as applicable) to maximize performance, ensure open communication and collaboration, and encourage professional development. Manage carrier claims, in-home damage claims, and chargebacks based on the contractual agreements in place with the 3PL Manage returns in compliance with company standards; to include second quality returns being sent back to the DCs Oversee inventory management to ensure proper care of customer orders, inventory accuracy and inventory adjustments Implement and monitor company home delivery service standards; hold carriers accountable and take action to resolve issues and/or replace with qualified carrier Analyze and review performance with 3PL monthly; identify opportunities and drive timely results Interview and qualify carriers based on furniture/delivery skills, service expectations and cost. Approve local billing for weekly charges and accessorial spending. Analyze current delivery coverage and identify areas for improvement, including route coverage, driver performance, cube route reporting, survey and returns reporting Communicate 3PL performance, customer service results and improvement plans to 3PL leadership, Field Home Delivery Leadership, and Store senior leadership on a weekly basis Manage and execute the monthly budget/P&L and PM expectations with weekly reporting on progress. What you ll bring to the table Strong knowledge of Warehouse Management System Computer skills, proficiency with Google applications, MS Word & Excel Strong time management, organizational, planning skills Strong interpersonal and relationship building skills Ability to work in a fast paced environment Ability to work effectively with individuals from diverse communities and cultures We d love to hear from you if you have Minimum 5 years experience in Home Delivery Minimum 3 years management experience in Distribution Center or Home Delivery Associate s Degree in related field preferred
May 07, 2024
Home Delivery Floor Manager We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making and our story is still unfolding. We re here for it. We think you should be too. We re looking for a driven professional with an inclusive mindset to join our team as a Home Delivery Floor Manager. We offer: Health/Dental/Vision insurance 401k PTO Wellness Time Merchandise discount As a Floor Manager, you're responsible for managing daily operations of a Distribution Center to maximize productivity and meet daily operational goals. This is an on-site position based out of our Cranbury Distribution Center. A day in the life as a Home Delivery Floor Manager Lead all aspects of performance and development of Home Delivery associates (and Store Delivery Drivers as applicable) to maximize performance, ensure open communication and collaboration, and encourage professional development. Manage carrier claims, in-home damage claims, and chargebacks based on the contractual agreements in place with the 3PL Manage returns in compliance with company standards; to include second quality returns being sent back to the DCs Oversee inventory management to ensure proper care of customer orders, inventory accuracy and inventory adjustments Implement and monitor company home delivery service standards; hold carriers accountable and take action to resolve issues and/or replace with qualified carrier Analyze and review performance with 3PL monthly; identify opportunities and drive timely results Interview and qualify carriers based on furniture/delivery skills, service expectations and cost. Approve local billing for weekly charges and accessorial spending. Analyze current delivery coverage and identify areas for improvement, including route coverage, driver performance, cube route reporting, survey and returns reporting Communicate 3PL performance, customer service results and improvement plans to 3PL leadership, Field Home Delivery Leadership, and Store senior leadership on a weekly basis Manage and execute the monthly budget/P&L and PM expectations with weekly reporting on progress. What you ll bring to the table Strong knowledge of Warehouse Management System Computer skills, proficiency with Google applications, MS Word & Excel Strong time management, organizational, planning skills Strong interpersonal and relationship building skills Ability to work in a fast paced environment Ability to work effectively with individuals from diverse communities and cultures We d love to hear from you if you have Minimum 5 years experience in Home Delivery Minimum 3 years management experience in Distribution Center or Home Delivery Associate s Degree in related field preferred
The Fairmont Spa Banff Springs is at the forefront of the spa industry, offering first-class pampering surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of The Fairmont Banff Springs. Our breathtaking Spa is 42,000 square feet and is rated the best spa in Canada according to Spa Magazines readers. The Treatment Manager is responsible for providing daily leadership of the treatment operations focusing on the consistent delivery of luxury treatments and service excellence. The Treatment Manager will ensure that all revenue opportunities, in keeping with the positioning of Fairmont Spa, will be capitalized upon and all productivity and expense controls are followed SUBSIDIZED STAFF ACCOMMODATIONS OFFERED FOR RELOCATING CANDIDATES - HEART OF BANFF NATIONAL PARK Job Duties Include: Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following: Hires, manages, trains, and motivates all service providers through recognition, performance reviews and progressive corrective action of 30 - 40 Therapists Administration and implementation of staff training in all aspects of the spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrubs, facials, etc.). Ensure spa departments maintain a positive relationship internally and with all departments in the hotel. Ensure effective scheduling of colleagues to maximize therapist utilization. Direct treatment operations so that the spa operates cost effectively and efficiently. Conduct development and performance management discussions as required in a timely manner. Ensure the establishment and execution of departmental goals. Take a leading role in resolving any and all guest concerns by role modeling professional service delivery. Ensure effective management of facilities to maximize treatment room occupancy. Ensure the spa facilities and treatment rooms are in peak condition at all times (maintenance and cleanliness). Ensure effective and timely communication among all spa departments and throughout the Hotel through weekly/monthly departmental communication meetings. Review daily productivity and approve/submit payroll including provider commissions, incentives and gratuities. Implement monthly retail goals and mange retail incentives for Providers. Implement effective training plans for treatment protocols, product knowledge and retail sales. Ensure inventory management of professional product which includes: monthly count, ordering, receiving, par levels, and dispensing controls. Implement and maintain a purchasing plan for professional supplies/equipment. Assist in the development and implementation of the spa menu and treatment protocols, as well as enhancing existing protocols. Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques. Ensure adherence of hotel, spa and facility policies. Ensure adherence of standard operating procedures for all providers. Create a visual presence within department for all spa staff via regular facility walk-throughs. Role model and ensure adherence to all safety procedures and practices for spa colleagues. Carry out any other duties and responsibilities as assigned. Your Skills & Qualifications: Minimum of 2 years' experience in a guest facing leadership position in spa/hospitality industry is required Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment Energetic individual who is able to prioritize to complete many diverse tasks concurrently Excellent communication skills both written and verbal Successful track record in professionally addressing & resolving difficult and challenging issues at all levels Proven leadership skills, which include coaching, time management, training abilities and strong motivational skills. Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values Strong Computer literacy (Word, Excel, Power Point). Minimum of 5 years' experience as an Aesthetician and/or Massage Therapist and/or Body Technician Recognized certificate in Massage Therapy. 2,200 hours is an asset Career-minded individual with strong personal initiative and a desire to achieve the department's vision and goals Book4Time software experience preferred Job Perks & Benefits: One complimentary meal per shift in our staff cafeteria Subsidized staff accommodation provided on-site for full time status employees Comprehensive benefits package Medical, Vision & Dental Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit Job Types: Full-time, Permanent Pay: From $63,000.00 per year Benefits: Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Flexible schedule Life insurance On-site gym On-site parking Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Holidays Overtime Weekends as needed Work Location: In person Expected start date: 2024-07-02
May 28, 2024
Full time
The Fairmont Spa Banff Springs is at the forefront of the spa industry, offering first-class pampering surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of The Fairmont Banff Springs. Our breathtaking Spa is 42,000 square feet and is rated the best spa in Canada according to Spa Magazines readers. The Treatment Manager is responsible for providing daily leadership of the treatment operations focusing on the consistent delivery of luxury treatments and service excellence. The Treatment Manager will ensure that all revenue opportunities, in keeping with the positioning of Fairmont Spa, will be capitalized upon and all productivity and expense controls are followed SUBSIDIZED STAFF ACCOMMODATIONS OFFERED FOR RELOCATING CANDIDATES - HEART OF BANFF NATIONAL PARK Job Duties Include: Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following: Hires, manages, trains, and motivates all service providers through recognition, performance reviews and progressive corrective action of 30 - 40 Therapists Administration and implementation of staff training in all aspects of the spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrubs, facials, etc.). Ensure spa departments maintain a positive relationship internally and with all departments in the hotel. Ensure effective scheduling of colleagues to maximize therapist utilization. Direct treatment operations so that the spa operates cost effectively and efficiently. Conduct development and performance management discussions as required in a timely manner. Ensure the establishment and execution of departmental goals. Take a leading role in resolving any and all guest concerns by role modeling professional service delivery. Ensure effective management of facilities to maximize treatment room occupancy. Ensure the spa facilities and treatment rooms are in peak condition at all times (maintenance and cleanliness). Ensure effective and timely communication among all spa departments and throughout the Hotel through weekly/monthly departmental communication meetings. Review daily productivity and approve/submit payroll including provider commissions, incentives and gratuities. Implement monthly retail goals and mange retail incentives for Providers. Implement effective training plans for treatment protocols, product knowledge and retail sales. Ensure inventory management of professional product which includes: monthly count, ordering, receiving, par levels, and dispensing controls. Implement and maintain a purchasing plan for professional supplies/equipment. Assist in the development and implementation of the spa menu and treatment protocols, as well as enhancing existing protocols. Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques. Ensure adherence of hotel, spa and facility policies. Ensure adherence of standard operating procedures for all providers. Create a visual presence within department for all spa staff via regular facility walk-throughs. Role model and ensure adherence to all safety procedures and practices for spa colleagues. Carry out any other duties and responsibilities as assigned. Your Skills & Qualifications: Minimum of 2 years' experience in a guest facing leadership position in spa/hospitality industry is required Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment Energetic individual who is able to prioritize to complete many diverse tasks concurrently Excellent communication skills both written and verbal Successful track record in professionally addressing & resolving difficult and challenging issues at all levels Proven leadership skills, which include coaching, time management, training abilities and strong motivational skills. Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values Strong Computer literacy (Word, Excel, Power Point). Minimum of 5 years' experience as an Aesthetician and/or Massage Therapist and/or Body Technician Recognized certificate in Massage Therapy. 2,200 hours is an asset Career-minded individual with strong personal initiative and a desire to achieve the department's vision and goals Book4Time software experience preferred Job Perks & Benefits: One complimentary meal per shift in our staff cafeteria Subsidized staff accommodation provided on-site for full time status employees Comprehensive benefits package Medical, Vision & Dental Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit Job Types: Full-time, Permanent Pay: From $63,000.00 per year Benefits: Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Flexible schedule Life insurance On-site gym On-site parking Paid time off Vision care Wellness program Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Holidays Overtime Weekends as needed Work Location: In person Expected start date: 2024-07-02
We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team! This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career. The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator-both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. Wendy's Shift Managers: Inspire Crew members to always do their best Ensure guests enjoy an outstanding customer experience Get great results while creating a warm, welcoming place for both employees and customers Grow management skills in a fast-paced environment Foster a Team atmosphere Train, monitor, and reinforce food safety procedures and safe working procedures Manage food and labor costs Execute company policies and procedures Monitor inventory levels Provide proper training for team members Anticipate and identify problems and initiate appropriate corrective action Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations Maintain a professional appearance while providing excellent customer service with the Wendy's fast food restaurant team As Management at Wendy's you'll enjoy: Competitive Pay Quarterly Bonuses Medical, Dental, Vision and RX insurance 401k w/Company Match Short and Long Term Disability Employee Assistance Program Performance Evaluations every 12 months Clear Career Path and Opportunities 10-12 Week Training Program Free Meals Paid Time Off This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. REQUIREMENTS Previous food/customer service experience required Previous supervisory experience preferred Flexible availability Strong leadership and customer service skills Friendly, outgoing personality Fluent English-speaking and writing skills Willingness to work on your feet Neat, clean, and professional appearance Up-beat and engaging personality Able to lift 35 pounds to waist level Willing to work a 40 - 50 hour week Open availability to cover opening/closing shifts throughout the 7 day work week Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants. You'll find opportunities, rewards and growth potential. Why Choose Wendy's Wendy's has a strong support system, which is critical to our success. The people in our organization are the most important element to this success. Wendy's is looking for qualified people to start their careers with us as manager trainees, shift leaders, crew leaders, and crew members. Your responsibilities can steadily progress, until you take over as manager of a million-dollar-plus (on average) operation. At Wendy's, quality is our recipe. You'll see it in everything that we do from the food we serve to the people that we hire. We are committed to making our employees the best with a quality salary, training program, benefits package and great work environment. If you are ready to meet the exciting challenges at Wendy's, we want to talk with you! Our Goal Wendy's goal is to be better than the rest, with high quality, great tasting food, clean comfortable surroundings and fast friendly service. Quality is the focus of every aspect of our operations and the philosophy of every one of our employees. It is the dedication to quality that makes Wendy's a leader in the quick-service restaurant industry and a favorite of consumers. If you are ready for exciting challenges and great rewards, apply today at Wendy's. It's not just another job it's a rewarding career!
May 28, 2024
Full time
We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team! This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career. The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator-both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. Wendy's Shift Managers: Inspire Crew members to always do their best Ensure guests enjoy an outstanding customer experience Get great results while creating a warm, welcoming place for both employees and customers Grow management skills in a fast-paced environment Foster a Team atmosphere Train, monitor, and reinforce food safety procedures and safe working procedures Manage food and labor costs Execute company policies and procedures Monitor inventory levels Provide proper training for team members Anticipate and identify problems and initiate appropriate corrective action Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations Maintain a professional appearance while providing excellent customer service with the Wendy's fast food restaurant team As Management at Wendy's you'll enjoy: Competitive Pay Quarterly Bonuses Medical, Dental, Vision and RX insurance 401k w/Company Match Short and Long Term Disability Employee Assistance Program Performance Evaluations every 12 months Clear Career Path and Opportunities 10-12 Week Training Program Free Meals Paid Time Off This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. REQUIREMENTS Previous food/customer service experience required Previous supervisory experience preferred Flexible availability Strong leadership and customer service skills Friendly, outgoing personality Fluent English-speaking and writing skills Willingness to work on your feet Neat, clean, and professional appearance Up-beat and engaging personality Able to lift 35 pounds to waist level Willing to work a 40 - 50 hour week Open availability to cover opening/closing shifts throughout the 7 day work week Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants. You'll find opportunities, rewards and growth potential. Why Choose Wendy's Wendy's has a strong support system, which is critical to our success. The people in our organization are the most important element to this success. Wendy's is looking for qualified people to start their careers with us as manager trainees, shift leaders, crew leaders, and crew members. Your responsibilities can steadily progress, until you take over as manager of a million-dollar-plus (on average) operation. At Wendy's, quality is our recipe. You'll see it in everything that we do from the food we serve to the people that we hire. We are committed to making our employees the best with a quality salary, training program, benefits package and great work environment. If you are ready to meet the exciting challenges at Wendy's, we want to talk with you! Our Goal Wendy's goal is to be better than the rest, with high quality, great tasting food, clean comfortable surroundings and fast friendly service. Quality is the focus of every aspect of our operations and the philosophy of every one of our employees. It is the dedication to quality that makes Wendy's a leader in the quick-service restaurant industry and a favorite of consumers. If you are ready for exciting challenges and great rewards, apply today at Wendy's. It's not just another job it's a rewarding career!