ESS Support Services Worldwide Offshore Catering Jobs Positions Available: Executive Steward Manages foodservice/housekeeping operations of 100+ customers, with catering crew of 10 or more the norm. The typical Executive Steward has excellent communication and leadership skills, has extensive experience planning and costing menus, training staff, and has a positive customer service attitude. Steward Manages food service/housekeeping operations and is directly responsible for preparing meals while supervising a crew of 7 or less. The typical Steward has good communication and leadership skills, can plan and cost menus, train staff, and has a positive customer service attitude. Night Cook / Baker This position is for those who wish to move up to a Steward/Executive Steward position. Required skills include ability to assist with preparation of and following a menu, ability to prepare short-order breakfast and grill items, work with larger cuts of meat and prepare a wide variety of baked goods from scratch. The Night Cook/Baker may work alone or supervise up to two people. Galley Hand This is an entry level position for those who want to learn the field. Basic skills are taught, and the primary requirement is an ability to follow instructions and to have a team-centered approach to work. Please take into consideration that this position is an offshore position. You will be required to work in remote locations with very limited access to telephones for several weeks at a time. You must provide your own transportation to the crew change locations, which range from 45 minutes to 3 hours (or more) from the Greater New Orleans area. Crew changes are usually in the early morning hours (5 am-6 am). You must certify that: You are not afraid of heights, flying, or flying in a helicopter. You are not afraid of water, the ocean, and that you know how to swim. You have worked offshore and have offshore experience. About Us: ESS Support Services Worldwide is the specialty division of Compass Group providing premier catering and support services to offshore and remote sites. Our experience brings to our clients our visions of Great People, Great Service and Great Results in a cost effective, results oriented package for clients we support around the world. ESS offers a progressive and innovative approach with a rapid response to customers and offshore employees. ESS is the market leader in providing remote food service and related support assistance to clients, wherever their location, no matter how extreme the environment may be.recblid gu1qib51ih6kh7c2tf2lfkrl5i52np
May 19, 2024
Full time
ESS Support Services Worldwide Offshore Catering Jobs Positions Available: Executive Steward Manages foodservice/housekeeping operations of 100+ customers, with catering crew of 10 or more the norm. The typical Executive Steward has excellent communication and leadership skills, has extensive experience planning and costing menus, training staff, and has a positive customer service attitude. Steward Manages food service/housekeeping operations and is directly responsible for preparing meals while supervising a crew of 7 or less. The typical Steward has good communication and leadership skills, can plan and cost menus, train staff, and has a positive customer service attitude. Night Cook / Baker This position is for those who wish to move up to a Steward/Executive Steward position. Required skills include ability to assist with preparation of and following a menu, ability to prepare short-order breakfast and grill items, work with larger cuts of meat and prepare a wide variety of baked goods from scratch. The Night Cook/Baker may work alone or supervise up to two people. Galley Hand This is an entry level position for those who want to learn the field. Basic skills are taught, and the primary requirement is an ability to follow instructions and to have a team-centered approach to work. Please take into consideration that this position is an offshore position. You will be required to work in remote locations with very limited access to telephones for several weeks at a time. You must provide your own transportation to the crew change locations, which range from 45 minutes to 3 hours (or more) from the Greater New Orleans area. Crew changes are usually in the early morning hours (5 am-6 am). You must certify that: You are not afraid of heights, flying, or flying in a helicopter. You are not afraid of water, the ocean, and that you know how to swim. You have worked offshore and have offshore experience. About Us: ESS Support Services Worldwide is the specialty division of Compass Group providing premier catering and support services to offshore and remote sites. Our experience brings to our clients our visions of Great People, Great Service and Great Results in a cost effective, results oriented package for clients we support around the world. ESS offers a progressive and innovative approach with a rapid response to customers and offshore employees. ESS is the market leader in providing remote food service and related support assistance to clients, wherever their location, no matter how extreme the environment may be.recblid gu1qib51ih6kh7c2tf2lfkrl5i52np
Job Description Overview We are looking for individuals with great attention to detail to join our kitchen team as a Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel s kitchen areas. This role truly is part of the Heart of the House and provides key services for culinary and food service teams so they can provide great service to our guests. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: You will have the opportunity to interact with team members and create a positive and upbeat work environment You will maintain a daily sanitation log for both dish machine and manual pot wash sink You will ensure the work areas are left ready and communicate any items that are not ready You will lead our Green initiatives by properly recycling all cardboard using the compactor You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment You will have the opportunity to learn different tasks within the kitchen and develop new skills You will be part of a team and be able to assist in other areas when business levels dictate You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile PIbdb550909ce3-0987
May 17, 2024
Full time
Job Description Overview We are looking for individuals with great attention to detail to join our kitchen team as a Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel s kitchen areas. This role truly is part of the Heart of the House and provides key services for culinary and food service teams so they can provide great service to our guests. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: You will have the opportunity to interact with team members and create a positive and upbeat work environment You will maintain a daily sanitation log for both dish machine and manual pot wash sink You will ensure the work areas are left ready and communicate any items that are not ready You will lead our Green initiatives by properly recycling all cardboard using the compactor You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment You will have the opportunity to learn different tasks within the kitchen and develop new skills You will be part of a team and be able to assist in other areas when business levels dictate You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile PIbdb550909ce3-0987
Overview We are looking for individuals with great attention to detail to join our kitchen team as a Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel's kitchen areas. This role truly is part of the "Heart of the House" and provides key services for culinary and food service teams so they can provide great service to our guests. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: You will have the opportunity to interact with team members and create a positive and upbeat work environment You will maintain a daily sanitation log for both dish machine and manual pot wash sink You will ensure the work areas are left ready and communicate any items that are not ready You will lead our Green initiatives by properly recycling all cardboard using the compactor You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment You will have the opportunity to learn different tasks within the kitchen and develop new skills You will be part of a team and be able to assist in other areas when business levels dictate You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile PIbc2deb3f8f7f-0987
May 16, 2024
Full time
Overview We are looking for individuals with great attention to detail to join our kitchen team as a Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel's kitchen areas. This role truly is part of the "Heart of the House" and provides key services for culinary and food service teams so they can provide great service to our guests. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: You will have the opportunity to interact with team members and create a positive and upbeat work environment You will maintain a daily sanitation log for both dish machine and manual pot wash sink You will ensure the work areas are left ready and communicate any items that are not ready You will lead our Green initiatives by properly recycling all cardboard using the compactor You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment You will have the opportunity to learn different tasks within the kitchen and develop new skills You will be part of a team and be able to assist in other areas when business levels dictate You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile PIbc2deb3f8f7f-0987
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Steward will report directly to the Chef de Cuisine Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Steward will report directly to the Chef de Cuisine • Wash all china, glass and silverware • Clean all equipment, pots and pans • Store all equipment in proper locations • Sweep and mop all floors in the kitchen • Maintain a clean and safe working environment • Transport food and equipment throughout the stadium as needed Qualifications • Excellent customer service • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly • Detail Oriented • Ability to work independently and/or in a team environment • Strong verbal and written communication skills • 1 years' experience in a high volume kitchen area • Must be able to work long flexible hours • Must be able to work extended hours due to business requirements including late nights, weekends and holidays. • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms • Ability to lift and/ or move up to 50 pounds • Specific vision abilities required by this job include close vision and distance vision Environmental Working Conditions: • The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Behaviors Required Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
May 16, 2024
Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Steward will report directly to the Chef de Cuisine Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Steward will report directly to the Chef de Cuisine • Wash all china, glass and silverware • Clean all equipment, pots and pans • Store all equipment in proper locations • Sweep and mop all floors in the kitchen • Maintain a clean and safe working environment • Transport food and equipment throughout the stadium as needed Qualifications • Excellent customer service • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly • Detail Oriented • Ability to work independently and/or in a team environment • Strong verbal and written communication skills • 1 years' experience in a high volume kitchen area • Must be able to work long flexible hours • Must be able to work extended hours due to business requirements including late nights, weekends and holidays. • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms • Ability to lift and/ or move up to 50 pounds • Specific vision abilities required by this job include close vision and distance vision Environmental Working Conditions: • The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Behaviors Required Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. This role will serve as Product Steward responsible for the global product design, specifications, materials, and technical agendas for one or multiple Lilly devices and for providing technical support to global device manufacturing operations with interface to all functional groups inside and outside IDM. Responsibilities: Work with internal and external partners to develop product and process improvements. Develop project alternatives to meet technical support needs, assisting in assessment and selection of improvement projects. Provide change control ownership and support. Responsible for design control, validation and verification activities, and manufacturing control strategy. Develop specifications, protocols, sampling plans, engineering studies, technical reports, organize and facilitate Failure Modes, and Effects Analysis (FMEA) meetings Write technical reports, validation plans, inspection procedures, test procedures, work instructions, change control documentation, deviations, development plans, internal contracts, device master record, and quality control plans. Lead or participate on multi-functional project teams consisting of internal functional support as well as external design and manufacturing resources. Provide support to product lifecycle management and monitoring processes such as PLRMR and GPA. Assist in and support complaint investigation activities (both internal Lilly complaints and external customer complaints), recommend product and/or process improvements as needed to address these complaints, and support maintenance and review of technical reports supporting common response language. Assist in and support CMO Joint Process Teams to meet manufacturing objectives, as well as collaborate with Site TS/MS to support wet site manufacturing activities. Lead or assist in root cause investigation teams to develop and implement corrective and preventative actions that address design and manufacturability concerns. Interface with the IDM Device GPLOT on the device strategy and technical agenda to lead applicable projects. Participate in Design and Manufacturability reviews. Basic Qualifications: Bachelor's Degree required (Mechanical or Electrical Engineer preferred) Minimum of two years industry experience in areas which may include TSMS, Engineering, Quality, Development, Manufacturing/Packaging, or equivalent experience required. Additional Skills/Preferences: Ability to drive integrated technical issues to completion and develop and implement manufacturing operation improvements Demonstrated high degree of ownership / accountability Ability to work across organizational and geographic boundaries (with Lilly sites, equipment and parts suppliers, vendors, contract manufacturers, and design firms) Excellent written and oral communication skills including technical writing Ability to organize and prioritize multiple tasks Mechanical proficiency (ideally knowledge of mechanical equipment, controls, and validation for medical devices) Ability to work independently as well as in a team environment Experience with CAD software packages (Solidworks, ProE, Inventor) and knowledge of current GD&T drawing practices Deep technical expertise with device platforms, including design, materials of constructions, manufacturing process, and quality systems Strong practical experience with Primary Loop, Operational Excellence, and Root Cause Analysis Experience with manufacturing operations (ideally discreet manufacturing and/or high speed assembly operations) Knowledge of drug product and medical device regulatory requirements (especially cGMP, 21 CFR 820, ISO 13485, ISO11608) Demonstrated project management abilities and excellent written and oral communication skills Ability to direct and influence technical teams with team members dispersed across multiple sites and geographies Additional Information: Domestic and international travel may be required. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 16, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. This role will serve as Product Steward responsible for the global product design, specifications, materials, and technical agendas for one or multiple Lilly devices and for providing technical support to global device manufacturing operations with interface to all functional groups inside and outside IDM. Responsibilities: Work with internal and external partners to develop product and process improvements. Develop project alternatives to meet technical support needs, assisting in assessment and selection of improvement projects. Provide change control ownership and support. Responsible for design control, validation and verification activities, and manufacturing control strategy. Develop specifications, protocols, sampling plans, engineering studies, technical reports, organize and facilitate Failure Modes, and Effects Analysis (FMEA) meetings Write technical reports, validation plans, inspection procedures, test procedures, work instructions, change control documentation, deviations, development plans, internal contracts, device master record, and quality control plans. Lead or participate on multi-functional project teams consisting of internal functional support as well as external design and manufacturing resources. Provide support to product lifecycle management and monitoring processes such as PLRMR and GPA. Assist in and support complaint investigation activities (both internal Lilly complaints and external customer complaints), recommend product and/or process improvements as needed to address these complaints, and support maintenance and review of technical reports supporting common response language. Assist in and support CMO Joint Process Teams to meet manufacturing objectives, as well as collaborate with Site TS/MS to support wet site manufacturing activities. Lead or assist in root cause investigation teams to develop and implement corrective and preventative actions that address design and manufacturability concerns. Interface with the IDM Device GPLOT on the device strategy and technical agenda to lead applicable projects. Participate in Design and Manufacturability reviews. Basic Qualifications: Bachelor's Degree required (Mechanical or Electrical Engineer preferred) Minimum of two years industry experience in areas which may include TSMS, Engineering, Quality, Development, Manufacturing/Packaging, or equivalent experience required. Additional Skills/Preferences: Ability to drive integrated technical issues to completion and develop and implement manufacturing operation improvements Demonstrated high degree of ownership / accountability Ability to work across organizational and geographic boundaries (with Lilly sites, equipment and parts suppliers, vendors, contract manufacturers, and design firms) Excellent written and oral communication skills including technical writing Ability to organize and prioritize multiple tasks Mechanical proficiency (ideally knowledge of mechanical equipment, controls, and validation for medical devices) Ability to work independently as well as in a team environment Experience with CAD software packages (Solidworks, ProE, Inventor) and knowledge of current GD&T drawing practices Deep technical expertise with device platforms, including design, materials of constructions, manufacturing process, and quality systems Strong practical experience with Primary Loop, Operational Excellence, and Root Cause Analysis Experience with manufacturing operations (ideally discreet manufacturing and/or high speed assembly operations) Knowledge of drug product and medical device regulatory requirements (especially cGMP, 21 CFR 820, ISO 13485, ISO11608) Demonstrated project management abilities and excellent written and oral communication skills Ability to direct and influence technical teams with team members dispersed across multiple sites and geographies Additional Information: Domestic and international travel may be required. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
The Role The Steward will report directly to the Chef de Cuisine Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Steward will report directly to the Chef de Cuisine Wash all china, glass and silverware Clean all equipment, pots and pans Store all equipment in proper locations Sweep and mop all floors in the kitchen Maintain a clean and safe working environment Transport food and equipment throughout the stadium as needed Qualifications Excellent customer service Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Detail Oriented Ability to work independently and/or in a team environment Strong verbal and written communication skills 1 years' experience in a high volume kitchen area Must be able to work long flexible hours Must be able to work extended hours due to business requirements including late nights, weekends and holidays. Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 50 pounds Specific vision abilities required by this job include close vision and distance vision Environmental Working Conditions: The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
May 15, 2024
Full time
The Role The Steward will report directly to the Chef de Cuisine Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Steward will report directly to the Chef de Cuisine Wash all china, glass and silverware Clean all equipment, pots and pans Store all equipment in proper locations Sweep and mop all floors in the kitchen Maintain a clean and safe working environment Transport food and equipment throughout the stadium as needed Qualifications Excellent customer service Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Detail Oriented Ability to work independently and/or in a team environment Strong verbal and written communication skills 1 years' experience in a high volume kitchen area Must be able to work long flexible hours Must be able to work extended hours due to business requirements including late nights, weekends and holidays. Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 50 pounds Specific vision abilities required by this job include close vision and distance vision Environmental Working Conditions: The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Food & Beverage Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Responsibilities : Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines Responsible for manually scrubbing large pots and pans at a pot sink Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans Responsible for emptying trash and recyclables appropriately May clean kitchen counters and walls May polish items such as silver and flatware Monitor water cleanliness in the pot sink and in the dish machines Performs deep cleaning according to deep cleaning schedule or as needed Follow proper sanitation and HACCP procedures Responsible for ensuring chemical storage areas are neat and orderly Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing Basic Qualifications : Able to do heavy lifting of pots/pans and trays, up to 50 lbs. Ability to push/pull heavy carts Able to work in areas with loud noises and confined spaces Understanding principles of proper sanitation Has strong listening skills Self motivated, able to work independently or as part of a team Preferred Qualifications: Previous Leadership experience Previous cleaning experience in fast paced environment or Hotel or Banquet area Some knowledge/experience working with large kitchen equipment Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : This role is Full-Time and requires full availability for any shift. Keyword: Aulani Casting, Aulanicasting The pay rate for this role in Hawaii is $27.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Food & Beverage Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Responsibilities : Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines Responsible for manually scrubbing large pots and pans at a pot sink Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans Responsible for emptying trash and recyclables appropriately May clean kitchen counters and walls May polish items such as silver and flatware Monitor water cleanliness in the pot sink and in the dish machines Performs deep cleaning according to deep cleaning schedule or as needed Follow proper sanitation and HACCP procedures Responsible for ensuring chemical storage areas are neat and orderly Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing Basic Qualifications : Able to do heavy lifting of pots/pans and trays, up to 50 lbs. Ability to push/pull heavy carts Able to work in areas with loud noises and confined spaces Understanding principles of proper sanitation Has strong listening skills Self motivated, able to work independently or as part of a team Preferred Qualifications: Previous Leadership experience Previous cleaning experience in fast paced environment or Hotel or Banquet area Some knowledge/experience working with large kitchen equipment Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : This role is Full-Time and requires full availability for any shift. Keyword: Aulani Casting, Aulanicasting The pay rate for this role in Hawaii is $27.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Food & Beverage Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Responsibilities : Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines Responsible for manually scrubbing large pots and pans at a pot sink Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans Responsible for emptying trash and recyclables appropriately May clean kitchen counters and walls May polish items such as silver and flatware Monitor water cleanliness in the pot sink and in the dish machines Performs deep cleaning according to deep cleaning schedule or as needed Follow proper sanitation and HACCP procedures Responsible for ensuring chemical storage areas are neat and orderly Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing Basic Qualifications : Able to do heavy lifting of pots/pans and trays, up to 50 lbs. Ability to push/pull heavy carts Able to work in areas with loud noises and confined spaces Understanding principles of proper sanitation Has strong listening skills Self motivated, able to work independently or as part of a team Preferred Qualifications: Previous Leadership experience Previous cleaning experience in fast paced environment or Hotel or Banquet area Some knowledge/experience working with large kitchen equipment Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : This role is Full-Time and requires full availability for any shift. Keyword: Aulani Casting, Aulanicasting The pay rate for this role in Hawaii is $27.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 14, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Food & Beverage Stewards play an important role in creating delicious, unique food for our Guests. They are responsible for the overall cleanliness of our kitchen areas, buffet stations and Guest areas. Stewards may work indoor or outdoors. They will clean all kitchen equipment, tools and supplies as well as all dishes, glasses, equipment required to serve our Guests. Stewards work in a fast paced, dynamic environment with other kitchen team member or in the Guest dining areas. Responsibilities : Responsible for working with large dish machines when loading and unloading dishware, glassware and silverware Responsible for manually scraping plates, utensils and other dishware used in restaurants prior to loading in dishwashing machines Responsible for manually scrubbing large pots and pans at a pot sink Sort pots, pans, dishes, glassware, flatware and utensils and restock into designated locations for restaurant use Maintains the cleanliness and sanitation of the area by sweeping, mopping and scrubbing kitchen floors, coolers and freezers and washing and replacing all trash cans Responsible for emptying trash and recyclables appropriately May clean kitchen counters and walls May polish items such as silver and flatware Monitor water cleanliness in the pot sink and in the dish machines Performs deep cleaning according to deep cleaning schedule or as needed Follow proper sanitation and HACCP procedures Responsible for ensuring chemical storage areas are neat and orderly Responsible for maintaining cleanliness and organization of back dock area which may include pressure washing Basic Qualifications : Able to do heavy lifting of pots/pans and trays, up to 50 lbs. Ability to push/pull heavy carts Able to work in areas with loud noises and confined spaces Understanding principles of proper sanitation Has strong listening skills Self motivated, able to work independently or as part of a team Preferred Qualifications: Previous Leadership experience Previous cleaning experience in fast paced environment or Hotel or Banquet area Some knowledge/experience working with large kitchen equipment Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : This role is Full-Time and requires full availability for any shift. Keyword: Aulani Casting, Aulanicasting The pay rate for this role in Hawaii is $27.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: Provides technical leadership for drug product manufacturing processes under development and in commercial production in the Dry Product Network. Key Objectives/Deliverables Serve as Manufacturing TS/MS representative to work with Product Development, CM&C teams, Manufacturing sites, and applicable functional areas to commercialize new dry oral solid drug products Leverage prior experience to anticipate commercial manufacturing challenges for new dry products. Work across Development and Manufacturing site(s) to implement appropriate product control strategies based on anticipated needs. Serve as the Global Molecule Steward for select oral solid dosage form drug products. Collaboratively integrate different disciplines such as engineering and analytical science on technical projects, process performance improvements, or control strategy effectiveness. Provide proficient data analysis and conclusions considering technical, Regulatory and Quality compliance, and business needs. Provide technical leadership for manufacturing process transfers between Lilly and external manufacturing sites as well as additional technical support/guidance for external manufacturing as needed. Drive appropriate shared learning, alignment and improvement across sites and network level activity according to best practices and technical principles. Ensure that experiments and technical work are well designed and appropriately rigorous. Use first principles and theoretical knowledge to define scientific approaches to support technical expectations. Utilize in depth understanding of materials, process, and product to improve product/process robustness, reduce variability, and provide improvement in control strategies across sites and technologies. Collaborate with Project Managers on key product project plans and support timely delivery of milestones with appropriate risk mitigation strategies. Leverage prior experience and knowledge as a Subject Matter Expert to collaborate with Development and manufacturing sites in the optimization of key manufacturing platforms such as continuous manufacturing. Influence Development on new product or platform topics in line with Manufacturing needs. Identify and lead the deployment of other new technology as appropriate. Author technical reports and appropriate sections of regulatory submission and responses as needed. Prepare technical aspects of other Regulatory/Quality based documents and support Regulatory reviews and inspections as needed. Remain current on external pharmaceutical manufacturing trends and innovations. Leverage these to improve strategies and applications for developing and controlling manufacturing processes. Prepare, review, and approve study designs, protocols, technical reports, and other related technical documentation. As a reviewer of technical reports, provide input on the experimental findings and conclusions. Mentor and provide review/coaching to develop other technical resources on scientific approach, technology, as well as business approach and behaviors. Achieve network level results for Lilly's dry products (oral solid dosage forms) that improve the business. Influence global leadership to drive improvements and resolve issues. Basic Requirements: Bachelor's Degree or higher in Chemistry, Engineering, Pharmacy, or related science. Minimum 7-10+ years of direct experience and technical expertise across multiple areas, unit operations, and platforms related to dry products (oral solid dosage forms) development, commercialization & commercial GMP-manufacturing. Additional Preferences: Demonstrated, strong technical leadership and communication skills. Communicates effectively across disciplines and types of audiences (internal and external) to influence and/or drive common understanding and appropriate actions. Ability to work well independently, as well as in teams. Provides partnership and collaboration across multiple disciplines. Ability to lead teams effectively. Demonstrated, strong analytical and problem solving abilities. Effective at integrating multiple technology disciplines to drive programs forward. Flexibility to interact with multiple partners/functions, regions, and cultures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 14, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: Provides technical leadership for drug product manufacturing processes under development and in commercial production in the Dry Product Network. Key Objectives/Deliverables Serve as Manufacturing TS/MS representative to work with Product Development, CM&C teams, Manufacturing sites, and applicable functional areas to commercialize new dry oral solid drug products Leverage prior experience to anticipate commercial manufacturing challenges for new dry products. Work across Development and Manufacturing site(s) to implement appropriate product control strategies based on anticipated needs. Serve as the Global Molecule Steward for select oral solid dosage form drug products. Collaboratively integrate different disciplines such as engineering and analytical science on technical projects, process performance improvements, or control strategy effectiveness. Provide proficient data analysis and conclusions considering technical, Regulatory and Quality compliance, and business needs. Provide technical leadership for manufacturing process transfers between Lilly and external manufacturing sites as well as additional technical support/guidance for external manufacturing as needed. Drive appropriate shared learning, alignment and improvement across sites and network level activity according to best practices and technical principles. Ensure that experiments and technical work are well designed and appropriately rigorous. Use first principles and theoretical knowledge to define scientific approaches to support technical expectations. Utilize in depth understanding of materials, process, and product to improve product/process robustness, reduce variability, and provide improvement in control strategies across sites and technologies. Collaborate with Project Managers on key product project plans and support timely delivery of milestones with appropriate risk mitigation strategies. Leverage prior experience and knowledge as a Subject Matter Expert to collaborate with Development and manufacturing sites in the optimization of key manufacturing platforms such as continuous manufacturing. Influence Development on new product or platform topics in line with Manufacturing needs. Identify and lead the deployment of other new technology as appropriate. Author technical reports and appropriate sections of regulatory submission and responses as needed. Prepare technical aspects of other Regulatory/Quality based documents and support Regulatory reviews and inspections as needed. Remain current on external pharmaceutical manufacturing trends and innovations. Leverage these to improve strategies and applications for developing and controlling manufacturing processes. Prepare, review, and approve study designs, protocols, technical reports, and other related technical documentation. As a reviewer of technical reports, provide input on the experimental findings and conclusions. Mentor and provide review/coaching to develop other technical resources on scientific approach, technology, as well as business approach and behaviors. Achieve network level results for Lilly's dry products (oral solid dosage forms) that improve the business. Influence global leadership to drive improvements and resolve issues. Basic Requirements: Bachelor's Degree or higher in Chemistry, Engineering, Pharmacy, or related science. Minimum 7-10+ years of direct experience and technical expertise across multiple areas, unit operations, and platforms related to dry products (oral solid dosage forms) development, commercialization & commercial GMP-manufacturing. Additional Preferences: Demonstrated, strong technical leadership and communication skills. Communicates effectively across disciplines and types of audiences (internal and external) to influence and/or drive common understanding and appropriate actions. Ability to work well independently, as well as in teams. Provides partnership and collaboration across multiple disciplines. Ability to lead teams effectively. Demonstrated, strong analytical and problem solving abilities. Effective at integrating multiple technology disciplines to drive programs forward. Flexibility to interact with multiple partners/functions, regions, and cultures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Lilly is currently constructing an advanced manufacturing facility for production of API molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities. This is a unique opportunity to be a part of the startup team for a Lebanon manufacturing site, and the successful candidate will help to build the overall site readiness plan to enable a successful startup into GMP manufacturing operations. Responsibilities: The Site Analytical Steward provides analytical technical support for commercialization and routine support of the Lebanon Plant Site 1 for all analytical technologies in support of the product control strategy and regulatory submissions. The Site Analytical Steward utilizes their technical skills to perform in-depth problem solving, proactively identify opportunities for continuous improvement, and completes thorough investigations of aberrant data and results. Outcomes of these activities including results, conclusions, and action plans are thoroughly and accurately documented and may be published in regulatory and/or technical documents. The position is responsible for technical mentoring of lab staff and sharing technical information and best practice within the work group and across plant sites. The Site Analytical Steward participates and influences the technical agenda of the plant or corporation. The Site Analytical Steward reviews, interprets, and releases batch results for the laboratory. When appropriately qualified, performs the holistic review of analytical results associated with a batch and issues the Certificate of Testing (CoT), when required. The Site Analytical steward leads analytical investigations/forensics, the design and execution of method development and validations, technology transfers, and equipment evaluation and qualification. They may perform non-routine lab work in support of those projects for resolution of these analytical technical issues, sample characterization, or method development, transfers, and validation. They coordinate with the QC labs in the commercialization of new products to the site for analytical methods. The Site Analytical Steward works closely with the TS/MS Molecule Steward, process teams, and overall organization and influences the technical agenda. Key Objectives/Deliverables: Comprehensive Technical Review When Certificate of Testing (CoT) is required, perform in-depth technical review and release of individual test data prior to CoT issuance for the associated batch. Certificate of Testing (CoT) Issuance For release testing of manufactured API batches, re-evaluated API, and stability test results, as well as reference standard characterization packages, an appropriately qualified technical resource performs a holistic technical assessment of all analytical testing associated with the batch prior to issuing a CoT. Production and Investigation Support Utilizes technical skills to lead or perform in-depth investigations into out of spec results and aberrant data. Draws conclusions and performs root cause analysis investigations and recommends solutions to prevent reoccurrence. Troubleshoot equipment and methods as required. Develop investigational testing protocols and perform testing as required. Interacts effectively with business partners to communicate, resolve issues, and gain a clear, accurate understanding of each other's requirements. Continuous Improvement Initiatives Share technical information and authors regulatory and/or technical reports and memos. Research and recommend new technologies. Training and Mentoring Perform technical training as needed. Provide coaching and mentoring to Quality Control Laboratory personnel (e.g., technical issues, root cause analysis, and investigation techniques). Provide strategic and tactical support to drive technical training into Quality Control Laboratory operations. Deviations and Change Controls Review and approve change controls and observations/deviations. Review, interpret data, document results of analyses, conclusions accurately and thoroughly in summary reports in accordance with GMP and local guidelines. Writes and publishes regulatory and/or technical reports and memos. Business Support Support management in insuring that all laboratory operations are in compliance with the applicable procedures and standards. Provide leadership for the development, improvement, implementation and execution of lab quality systems; develop content, review and approve SOPs and training as necessary. Contribute to development and implementation of Global Quality Standards for laboratories. Comply with safety standards and ensure safety programs are maintained for the laboratory. Ensure interpretation of results for process monitoring are performed and provide technical oversight. Communicate effectively in both written and oral formats within the lab as well as with external customers and business partners. Review and approve protocol-driven studies (e.g., method validations, investigational studies and method transfers). Provide quality and timely customer service. Develop and ensure execution of quality plan projects. Define and monitor productivity and continuous improvement opportunities. Execute notification to management when required by procedures or standards. Assist in business plan development and execution. Contribute to APR and process validations as required. Inspection Support Define and maintain inspection readiness activities. Interact with regulatory agencies during GMP inspections as appropriate. Method Stewardship/Benchwork Authors or contributes to Site Analytical Transfer Strategies. Method development and validation/remediation. Evaluate new technologies. Monitor method and process performance. Basic Requirements: Bachelor's degree (4-year College) in a science field related to the lab (e.g., chemistry, micro or biology) 7+ Years of QC or Analytical Development Experience with small molecules, peptides, oligonucleotides or proteins Additional Preferences: Preferred training and demonstrated proficiency in Root Cause Analysis methodology. Experience in the development and validation of analytical technologies. Experience and knowledge of cGMP requirements in drug substance manufacturing. Demonstrated proficiency in complex laboratory analysis including, but not limited to chromatographic, spectroscopic, and/or microbiological assays. Ability to work in a lab environment, including wearing appropriate PPE and other safety required equipment and considerations. Deep understanding of compliance requirements and regulatory expectations. Demonstrated accuracy and proficiency in analytical skills. Demonstrated strong problem-solving and analytical thinking skills. Ability to focus on continuous improvement. Demonstrated leadership skills (good interpersonal communication skills, decision making, prioritization, mentoring, problem solving, conflict resolution). Proficiency with computer systems. Understanding of statistical tools and analysis. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. . click apply for full job details
May 14, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Lilly is currently constructing an advanced manufacturing facility for production of API molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities. This is a unique opportunity to be a part of the startup team for a Lebanon manufacturing site, and the successful candidate will help to build the overall site readiness plan to enable a successful startup into GMP manufacturing operations. Responsibilities: The Site Analytical Steward provides analytical technical support for commercialization and routine support of the Lebanon Plant Site 1 for all analytical technologies in support of the product control strategy and regulatory submissions. The Site Analytical Steward utilizes their technical skills to perform in-depth problem solving, proactively identify opportunities for continuous improvement, and completes thorough investigations of aberrant data and results. Outcomes of these activities including results, conclusions, and action plans are thoroughly and accurately documented and may be published in regulatory and/or technical documents. The position is responsible for technical mentoring of lab staff and sharing technical information and best practice within the work group and across plant sites. The Site Analytical Steward participates and influences the technical agenda of the plant or corporation. The Site Analytical Steward reviews, interprets, and releases batch results for the laboratory. When appropriately qualified, performs the holistic review of analytical results associated with a batch and issues the Certificate of Testing (CoT), when required. The Site Analytical steward leads analytical investigations/forensics, the design and execution of method development and validations, technology transfers, and equipment evaluation and qualification. They may perform non-routine lab work in support of those projects for resolution of these analytical technical issues, sample characterization, or method development, transfers, and validation. They coordinate with the QC labs in the commercialization of new products to the site for analytical methods. The Site Analytical Steward works closely with the TS/MS Molecule Steward, process teams, and overall organization and influences the technical agenda. Key Objectives/Deliverables: Comprehensive Technical Review When Certificate of Testing (CoT) is required, perform in-depth technical review and release of individual test data prior to CoT issuance for the associated batch. Certificate of Testing (CoT) Issuance For release testing of manufactured API batches, re-evaluated API, and stability test results, as well as reference standard characterization packages, an appropriately qualified technical resource performs a holistic technical assessment of all analytical testing associated with the batch prior to issuing a CoT. Production and Investigation Support Utilizes technical skills to lead or perform in-depth investigations into out of spec results and aberrant data. Draws conclusions and performs root cause analysis investigations and recommends solutions to prevent reoccurrence. Troubleshoot equipment and methods as required. Develop investigational testing protocols and perform testing as required. Interacts effectively with business partners to communicate, resolve issues, and gain a clear, accurate understanding of each other's requirements. Continuous Improvement Initiatives Share technical information and authors regulatory and/or technical reports and memos. Research and recommend new technologies. Training and Mentoring Perform technical training as needed. Provide coaching and mentoring to Quality Control Laboratory personnel (e.g., technical issues, root cause analysis, and investigation techniques). Provide strategic and tactical support to drive technical training into Quality Control Laboratory operations. Deviations and Change Controls Review and approve change controls and observations/deviations. Review, interpret data, document results of analyses, conclusions accurately and thoroughly in summary reports in accordance with GMP and local guidelines. Writes and publishes regulatory and/or technical reports and memos. Business Support Support management in insuring that all laboratory operations are in compliance with the applicable procedures and standards. Provide leadership for the development, improvement, implementation and execution of lab quality systems; develop content, review and approve SOPs and training as necessary. Contribute to development and implementation of Global Quality Standards for laboratories. Comply with safety standards and ensure safety programs are maintained for the laboratory. Ensure interpretation of results for process monitoring are performed and provide technical oversight. Communicate effectively in both written and oral formats within the lab as well as with external customers and business partners. Review and approve protocol-driven studies (e.g., method validations, investigational studies and method transfers). Provide quality and timely customer service. Develop and ensure execution of quality plan projects. Define and monitor productivity and continuous improvement opportunities. Execute notification to management when required by procedures or standards. Assist in business plan development and execution. Contribute to APR and process validations as required. Inspection Support Define and maintain inspection readiness activities. Interact with regulatory agencies during GMP inspections as appropriate. Method Stewardship/Benchwork Authors or contributes to Site Analytical Transfer Strategies. Method development and validation/remediation. Evaluate new technologies. Monitor method and process performance. Basic Requirements: Bachelor's degree (4-year College) in a science field related to the lab (e.g., chemistry, micro or biology) 7+ Years of QC or Analytical Development Experience with small molecules, peptides, oligonucleotides or proteins Additional Preferences: Preferred training and demonstrated proficiency in Root Cause Analysis methodology. Experience in the development and validation of analytical technologies. Experience and knowledge of cGMP requirements in drug substance manufacturing. Demonstrated proficiency in complex laboratory analysis including, but not limited to chromatographic, spectroscopic, and/or microbiological assays. Ability to work in a lab environment, including wearing appropriate PPE and other safety required equipment and considerations. Deep understanding of compliance requirements and regulatory expectations. Demonstrated accuracy and proficiency in analytical skills. Demonstrated strong problem-solving and analytical thinking skills. Ability to focus on continuous improvement. Demonstrated leadership skills (good interpersonal communication skills, decision making, prioritization, mentoring, problem solving, conflict resolution). Proficiency with computer systems. Understanding of statistical tools and analysis. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. . click apply for full job details
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Description: The QA Data Steward within Indianapolis Parenteral Manufacturing is responsible for the creation/verification of Certificates of Analysis for semi-finished and finished commercial batches. In addition, the QA Data Steward is responsible for oversight of critical data maintained within one or more automated system, such as SAP, TrackWise, QualityDocs/Veeva, and Darwin. The QA Data Steward performs impact analyses, ensures all data changes are properly documented and controlled, implements/verifies system changes, and performs system audits, where applicable, to ensure data integrity. Key Objectives/Deliverables: Provide oversight and implement/verify changes of Q-Info Records and Inspection Plans in SAP Provide oversight of the TrackWise system, including the processing of records and performance of system audits, as required Process revisions/creations of QualityDocs/Veeva Specifications, as required, per approved Change Controls and RCM Matrix revisions Process revisions/creations of Darwin product, specification, test allocation, and sampling plan master data records within the Darwin LIMS system Perform timely, accurate impact analyses for changes with impact to SAP, Veeva, and/or Darwin records Create/Verify Certificates of Analysis for semi-finished and finished commercial batches Support projects/initiatives that may impact data stewardship processes and procedures, as needed Minimum Requirements: Experience working in SAP, TrackWise, QualityDocs/Veeva, and/or Darwin Strict attention to detail and ability to maintain compliance issues and meeting critical deadlines. Overall business understanding including proposal of changes, implementation and related regulations; and pharmacopoeia requirements. Excellent written and oral communication skills, troubleshooting and investigating skills, and crisis decision-making skills. Strong organizational skills - ability to handle/prioritize multiple projects and requests. Ability to interact effectively with a variety of people - good teamwork skills. Effective training skills and ability to coach others. Familiarity with cGMPs and corporate policies and procedures. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Additional Preferences: General understanding of laboratory and/or operations techniques and terminology. Previous experience in operations, quality control, and/or regulatory. Proficient in Microsoft Word/Excel/Power Point. Education Requirements: High School Graduate or equivalent. Other Information: Shift schedule: Monday-Friday 8am-5pm Overtime may be required. May be required to support off shift activities related to operational issues. Applicant may work in various areas within the Parenteral Plant. Some allergens are present in the Parenteral Plant. Mobility requirements and exposure to allergens should be considered when applying for this position. Minimal travel required May be subject to Post Offer Exam Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 09, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Description: The QA Data Steward within Indianapolis Parenteral Manufacturing is responsible for the creation/verification of Certificates of Analysis for semi-finished and finished commercial batches. In addition, the QA Data Steward is responsible for oversight of critical data maintained within one or more automated system, such as SAP, TrackWise, QualityDocs/Veeva, and Darwin. The QA Data Steward performs impact analyses, ensures all data changes are properly documented and controlled, implements/verifies system changes, and performs system audits, where applicable, to ensure data integrity. Key Objectives/Deliverables: Provide oversight and implement/verify changes of Q-Info Records and Inspection Plans in SAP Provide oversight of the TrackWise system, including the processing of records and performance of system audits, as required Process revisions/creations of QualityDocs/Veeva Specifications, as required, per approved Change Controls and RCM Matrix revisions Process revisions/creations of Darwin product, specification, test allocation, and sampling plan master data records within the Darwin LIMS system Perform timely, accurate impact analyses for changes with impact to SAP, Veeva, and/or Darwin records Create/Verify Certificates of Analysis for semi-finished and finished commercial batches Support projects/initiatives that may impact data stewardship processes and procedures, as needed Minimum Requirements: Experience working in SAP, TrackWise, QualityDocs/Veeva, and/or Darwin Strict attention to detail and ability to maintain compliance issues and meeting critical deadlines. Overall business understanding including proposal of changes, implementation and related regulations; and pharmacopoeia requirements. Excellent written and oral communication skills, troubleshooting and investigating skills, and crisis decision-making skills. Strong organizational skills - ability to handle/prioritize multiple projects and requests. Ability to interact effectively with a variety of people - good teamwork skills. Effective training skills and ability to coach others. Familiarity with cGMPs and corporate policies and procedures. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Additional Preferences: General understanding of laboratory and/or operations techniques and terminology. Previous experience in operations, quality control, and/or regulatory. Proficient in Microsoft Word/Excel/Power Point. Education Requirements: High School Graduate or equivalent. Other Information: Shift schedule: Monday-Friday 8am-5pm Overtime may be required. May be required to support off shift activities related to operational issues. Applicant may work in various areas within the Parenteral Plant. Some allergens are present in the Parenteral Plant. Mobility requirements and exposure to allergens should be considered when applying for this position. Minimal travel required May be subject to Post Offer Exam Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Position Description: Senior Principal Associate - QA Site Compliance serves as the site inspection readiness steward to lead the inspection readiness program at the RTP site. The inspection readiness steward will have oversight of the inspection readiness program and processes and provide quality auditing expertise in regulation requirements for all aspects of manufacturing conducted at RTP. Key Objectives/Deliverables: Coordinates and manages regulatory inspections including logistics and data system(s). Implement and Lead the site inspection readiness program Implement and Lead the Quality Oversight program Acts as data steward and trainer for site audit data system(s) Leads inspection readiness huddles Monitor and report on the status and effectiveness of the inspection readiness program and needed improvements Perform local site impact assessments in response to Lilly site external inspection findings and external trendings in accordance with Lilly's regulatory change management program. Ensure awareness of applicable regulatory requirements and quality management system requirements throughout the organization Leads site initiatives related to quality and compliance; supports network initiatives related to quality and compliance for local implementation Serve as a quality and technical mentor/coach for interpretation and application of regulatory and global requirements for individual contributors and management at the site Lead and model behaviors foundational to strong quality culture Performs site self-inspections, as necessary Support site safety initiatives. Basic Requirements: BSc or MSc in scientific/technical discipline: chemistry, biology, microbiology, engineering or equivalent scientific/technical degree 10+ years of experience in pharmaceutical and/or medical device industry Preferred attributes but not required: Extensive knowledge of external Regulations and Lilly Quality System requirements Ability to function in a team environment as a leader and as a team member Demonstrated ability to partner/network with other sites Demonstrated participations in inspections and inspection readiness activities including acting as an audit host. Demonstrated ability to manage projects. Proficiency with computer systems. Multi product facility knowledge including parenteral drug product manufacturing, device assembly and packaging activities Good knowledge of cGMPs, ISO and quality management systems with demonstrated technical proficiency Strong communication and interpersonal skills with ability to influence multiple levels of the organization Strong self-management and organizational skills, ability to prioritize, critical decision-making skills, problem solving, mentorship and coaching skills. Self-motivation, lead the way for ensuring a fair and equitable work environment. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals Additional Information: US/OUS travel may be required Flex hours possible Site operates 24/7 - overtime may be required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 09, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Position Description: Senior Principal Associate - QA Site Compliance serves as the site inspection readiness steward to lead the inspection readiness program at the RTP site. The inspection readiness steward will have oversight of the inspection readiness program and processes and provide quality auditing expertise in regulation requirements for all aspects of manufacturing conducted at RTP. Key Objectives/Deliverables: Coordinates and manages regulatory inspections including logistics and data system(s). Implement and Lead the site inspection readiness program Implement and Lead the Quality Oversight program Acts as data steward and trainer for site audit data system(s) Leads inspection readiness huddles Monitor and report on the status and effectiveness of the inspection readiness program and needed improvements Perform local site impact assessments in response to Lilly site external inspection findings and external trendings in accordance with Lilly's regulatory change management program. Ensure awareness of applicable regulatory requirements and quality management system requirements throughout the organization Leads site initiatives related to quality and compliance; supports network initiatives related to quality and compliance for local implementation Serve as a quality and technical mentor/coach for interpretation and application of regulatory and global requirements for individual contributors and management at the site Lead and model behaviors foundational to strong quality culture Performs site self-inspections, as necessary Support site safety initiatives. Basic Requirements: BSc or MSc in scientific/technical discipline: chemistry, biology, microbiology, engineering or equivalent scientific/technical degree 10+ years of experience in pharmaceutical and/or medical device industry Preferred attributes but not required: Extensive knowledge of external Regulations and Lilly Quality System requirements Ability to function in a team environment as a leader and as a team member Demonstrated ability to partner/network with other sites Demonstrated participations in inspections and inspection readiness activities including acting as an audit host. Demonstrated ability to manage projects. Proficiency with computer systems. Multi product facility knowledge including parenteral drug product manufacturing, device assembly and packaging activities Good knowledge of cGMPs, ISO and quality management systems with demonstrated technical proficiency Strong communication and interpersonal skills with ability to influence multiple levels of the organization Strong self-management and organizational skills, ability to prioritize, critical decision-making skills, problem solving, mentorship and coaching skills. Self-motivation, lead the way for ensuring a fair and equitable work environment. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals Additional Information: US/OUS travel may be required Flex hours possible Site operates 24/7 - overtime may be required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly is designing and building a new state of the art Parenteral, Device Assembly, and Packaging Facility located at the Research Triangle Park (RTP) in North Carolina. This is an exciting opportunity to help build and operate a state-of-the-art manufacturing site and Quality System from the ground up. The Sterility Assurance Steward- Technical Services / Manufacturing Science (TS/MS) is a role encompasses technical leadership and advisory roles in all aspects of sterility assurance of parenteral products, including but not limited to formulation, container closure, delivery systems, processing and manufacturing environment. The Sterility Assurance Steward develops and implements a technical agenda with three primary objectives: (1) reliable, compliant manufacturing of the drug product; (2) improvement of the process control strategy, continuous optimization, development and the innovation of technologies; (3) continual deepening of the scientific understanding of sterility assurance. The technical agenda exists throughout the entire product, process and facility lifecycle. A key attribute of this position includes assessment of existing strategies to identify areas for continuous improvement and development of new strategies for sterility assurance programs, including Contamination Control Strategy, Aseptic Process Simulation, Filter Validation, Container Closure Validation, Leaks and Glove Management, Environmental Monitoring, Facility Disinfection, Gowning and Hygiene, and Sterility Assurance Risk Management programs. At the Steward level, the scientist provides leadership and influence across the Parenteral Network. The scope of the role includes syringe filling and device assembly & packaging operations for commercially manufactured products targeted for transfer to the RTP site. Key Objectives / Deliverables: Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Understand the scientific principles required for manufacturing parenteral drug products, including the interaction of the chemistry, equipment, aseptic processes, and container closure systems. Use sterility assurance risk management to evaluate existing and proposed manufacturing processes and associated controls with respect to the potential for introduction of microbial, endotoxin and particulate contamination. Lead and / or participate in complex projects associated with sterility assurance programs. Lead and / or assist in the development and execution of process and facility monitoring strategies that focus on areas of highest microbial risk (e.g., disinfectant/sanitizing agent evaluation, resident microflora evaluation, airflow pattern testing, environmental monitoring PQ, aseptic process simulations, etc.) Lead major deviations for root cause analysis related to sterility assurance programs. Remain abreast of external regulatory requirements associated with sterility assurance programs. Influence revision to corporate guidance associated with sterility assurance programs. Identify and implement continuous improvement for sterility assurance programs. Provide design input related to new processes (e.g., facilities, equipment, etc.) for RTP. Represents and defends the site's sterility assurance programs during internal audits and external regulatory inspections. Assists with writing of regulatory submissions for sterility assurance programs. Create, review, approve and provide sterility assurance training for new hires and personnel from other sites. Provide technical mentorship to a less senior scientists within the TS/MS organization. Provide technical mentorship to a less senior cross-functional personnel within RTP. Provide technical consultation across the Parenteral Network. Minimum Requirements: BS or MS in Microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline Minimum 10 years' experience in the biopharmaceutical industry Additional Preferences: Masters Degree in Microbiology, Biology or related scientific field (or equivalent work experience) preferred Facility start-up and/or technical transfer experience, including environmental monitoring performance qualification and aseptic process simulations Prior experience in multiple functions associated with manufacture of parenteral products (e.g. operations, environmental monitoring, sterility assurance validation, microbiology laboratory, technical services, quality assurance, etc.) In depth knowledge of risk management and the understanding / ability to use risk assessment tools Ability to analyze complex data and solve problems Strong technical writing and presentation skills Teamwork / interpersonal skills ability to effectively influence Knowledge of microbiology and sterility assurance Other Information: Role is Monday through Friday based. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required. Position will be based out of RTP site with ability to travel to Indianapolis and other global Lilly sites as required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
May 04, 2024
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly is designing and building a new state of the art Parenteral, Device Assembly, and Packaging Facility located at the Research Triangle Park (RTP) in North Carolina. This is an exciting opportunity to help build and operate a state-of-the-art manufacturing site and Quality System from the ground up. The Sterility Assurance Steward- Technical Services / Manufacturing Science (TS/MS) is a role encompasses technical leadership and advisory roles in all aspects of sterility assurance of parenteral products, including but not limited to formulation, container closure, delivery systems, processing and manufacturing environment. The Sterility Assurance Steward develops and implements a technical agenda with three primary objectives: (1) reliable, compliant manufacturing of the drug product; (2) improvement of the process control strategy, continuous optimization, development and the innovation of technologies; (3) continual deepening of the scientific understanding of sterility assurance. The technical agenda exists throughout the entire product, process and facility lifecycle. A key attribute of this position includes assessment of existing strategies to identify areas for continuous improvement and development of new strategies for sterility assurance programs, including Contamination Control Strategy, Aseptic Process Simulation, Filter Validation, Container Closure Validation, Leaks and Glove Management, Environmental Monitoring, Facility Disinfection, Gowning and Hygiene, and Sterility Assurance Risk Management programs. At the Steward level, the scientist provides leadership and influence across the Parenteral Network. The scope of the role includes syringe filling and device assembly & packaging operations for commercially manufactured products targeted for transfer to the RTP site. Key Objectives / Deliverables: Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Understand the scientific principles required for manufacturing parenteral drug products, including the interaction of the chemistry, equipment, aseptic processes, and container closure systems. Use sterility assurance risk management to evaluate existing and proposed manufacturing processes and associated controls with respect to the potential for introduction of microbial, endotoxin and particulate contamination. Lead and / or participate in complex projects associated with sterility assurance programs. Lead and / or assist in the development and execution of process and facility monitoring strategies that focus on areas of highest microbial risk (e.g., disinfectant/sanitizing agent evaluation, resident microflora evaluation, airflow pattern testing, environmental monitoring PQ, aseptic process simulations, etc.) Lead major deviations for root cause analysis related to sterility assurance programs. Remain abreast of external regulatory requirements associated with sterility assurance programs. Influence revision to corporate guidance associated with sterility assurance programs. Identify and implement continuous improvement for sterility assurance programs. Provide design input related to new processes (e.g., facilities, equipment, etc.) for RTP. Represents and defends the site's sterility assurance programs during internal audits and external regulatory inspections. Assists with writing of regulatory submissions for sterility assurance programs. Create, review, approve and provide sterility assurance training for new hires and personnel from other sites. Provide technical mentorship to a less senior scientists within the TS/MS organization. Provide technical mentorship to a less senior cross-functional personnel within RTP. Provide technical consultation across the Parenteral Network. Minimum Requirements: BS or MS in Microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline Minimum 10 years' experience in the biopharmaceutical industry Additional Preferences: Masters Degree in Microbiology, Biology or related scientific field (or equivalent work experience) preferred Facility start-up and/or technical transfer experience, including environmental monitoring performance qualification and aseptic process simulations Prior experience in multiple functions associated with manufacture of parenteral products (e.g. operations, environmental monitoring, sterility assurance validation, microbiology laboratory, technical services, quality assurance, etc.) In depth knowledge of risk management and the understanding / ability to use risk assessment tools Ability to analyze complex data and solve problems Strong technical writing and presentation skills Teamwork / interpersonal skills ability to effectively influence Knowledge of microbiology and sterility assurance Other Information: Role is Monday through Friday based. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required. Position will be based out of RTP site with ability to travel to Indianapolis and other global Lilly sites as required Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 02, 2024
Full time
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 02, 2024
Full time
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 01, 2024
Full time
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
May 01, 2024
Full time
Overview: The Cheesecake Factory is Coming Soon to University Place! Apply today - We're hiring immediately! When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. Take your restaurant career to the next level and become part of what we are creating. The Steward is one of the most critical roles in our kitchen. As a Steward, you'll make sure the highest quality ingredients and products are always on hand, work with suppliers to place orders (food, beverage and dry stock items) and maintain all storage areas in the restaurant. Our busy restaurants mean consistent hours, flexible schedules, and in-depth training opportunities to advance your career. Flexible scheduling, consistent hours Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Free shift meals 25% discount for your party when dining in as a guest Eligible for up to 50% next day pay (exclusions apply) A no cost GED and Associates Degree program Career growth opportunities Your Background: Attention to Detail; you're meticulous with weights, measurements, volumes, dates and numbers Cleanliness and Organization; you know where everything is, and everything has a place Excellent communication skills; you're a good listener and clear with expectations and instructions Able to lift up to 50 lbs and continuously bend, reach and twist; you're constantly on the move Must be at least 18 years old Who we are: Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For list since 2014. With 47,500 staff members across more than 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our people-centered culture offers something for everyone. We are an equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).