"Join our team as a Banquet Chef at a Luxury property. This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $75,000 - $80,000 per year A bit about us: We are a luxury hospitality company with a commitment to providing exceptional guest experiences through our distinctive properties. Why join us? Potential Relocation Offered 401k, tuition reimbursement, and more Opportunity to work with a dynamic team and grow within the company Benefits package Chance to work in a fast-paced and exciting industry Job Details Job Summary: The Banquet Chef position is a crucial role within the culinary department of a hospitality organization. This role involves a blend of culinary expertise, leadership skills, and strategic thinking. Job Details: Oversee Banquet Operations: Manage daily operations of the banquet culinary department, ensuring efficiency and high-quality standards. Recipe and Menu Development: Maintain and develop banquet menus and recipes in line with, including creating recipe cards and setting portion control standards. Cost Management: Monitor and manage food and labor costs within budgetary guidelines, including daily inventory checks. Staff Training and Management: Train and oversee the banquet culinary team, including organizing monthly kitchen meetings and participating in staff appraisals. Strategic Leadership: Act as a strategic business leader, aligning departmental plans with organizational goals and fostering a high-performance team culture. Maintain Kitchen Standards: Ensure cleanliness and organization of the banquet kitchen, including conducting regular walkthroughs. Client and Industry Relations: Build and maintain relationships with clients and industry contacts, contributing to the establishment's reputation. Support Executive Chef: Assist the Executive Chef in various tasks, including tracking food costs and completing monthly inventories. Requirements: Culinary Degree or Equivalent: Required educational background in hospitality or restaurant industry. Relevant Work Experience: Minimum of 2 years in a similar role, with experience in luxury brands/markets preferred. Food Safety Certification: Must have or obtain a Food Safety Manager Certification within 30 days of employment. Strong Leadership Skills: Ability to effectively lead, coach, and motivate a diverse culinary team. Advanced Communication Skills: Proficient in verbal, written, and interpersonal communication, capable of managing high-pressure situations and prioritizing tasks. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 05, 2024
Full time
"Join our team as a Banquet Chef at a Luxury property. This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $75,000 - $80,000 per year A bit about us: We are a luxury hospitality company with a commitment to providing exceptional guest experiences through our distinctive properties. Why join us? Potential Relocation Offered 401k, tuition reimbursement, and more Opportunity to work with a dynamic team and grow within the company Benefits package Chance to work in a fast-paced and exciting industry Job Details Job Summary: The Banquet Chef position is a crucial role within the culinary department of a hospitality organization. This role involves a blend of culinary expertise, leadership skills, and strategic thinking. Job Details: Oversee Banquet Operations: Manage daily operations of the banquet culinary department, ensuring efficiency and high-quality standards. Recipe and Menu Development: Maintain and develop banquet menus and recipes in line with, including creating recipe cards and setting portion control standards. Cost Management: Monitor and manage food and labor costs within budgetary guidelines, including daily inventory checks. Staff Training and Management: Train and oversee the banquet culinary team, including organizing monthly kitchen meetings and participating in staff appraisals. Strategic Leadership: Act as a strategic business leader, aligning departmental plans with organizational goals and fostering a high-performance team culture. Maintain Kitchen Standards: Ensure cleanliness and organization of the banquet kitchen, including conducting regular walkthroughs. Client and Industry Relations: Build and maintain relationships with clients and industry contacts, contributing to the establishment's reputation. Support Executive Chef: Assist the Executive Chef in various tasks, including tracking food costs and completing monthly inventories. Requirements: Culinary Degree or Equivalent: Required educational background in hospitality or restaurant industry. Relevant Work Experience: Minimum of 2 years in a similar role, with experience in luxury brands/markets preferred. Food Safety Certification: Must have or obtain a Food Safety Manager Certification within 30 days of employment. Strong Leadership Skills: Ability to effectively lead, coach, and motivate a diverse culinary team. Advanced Communication Skills: Proficient in verbal, written, and interpersonal communication, capable of managing high-pressure situations and prioritizing tasks. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 04, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $0 per year - $0 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
May 04, 2024
Full time
Pay: $0 per year - $0 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Job Description Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor s degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI7ac6f95e5-
May 03, 2024
Full time
Job Description Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor s degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI7ac6f95e5-
Responsibilities: - Set up banquet rooms and tables according to event specifications - Serve food and beverages to guests in a professional and courteous manner - Assist with food preparation and presentation as needed - Ensure the cleanliness and organization of the banquet area before, during, and after events - Provide excellent guest service, addressing any concerns or special requests promptly - Collaborate with the catering team to ensure smooth event execution - Assist with bussing tables and maintaining a clean dining area - Prepare and serve coffee and other beverages as requested - Assist with bartending duties as needed Requirements: - Previous experience in the food industry or banquet service preferred - Knowledge of food handling and safety regulations - Strong customer service skills with a friendly and professional demeanor - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication and interpersonal skills - Must be able to stand for long periods of time and lift heavy trays or equipment as necessary Dress Code: Long sleeve black button down, Black Slacks, Slip resistant shoes
May 03, 2024
Full time
Responsibilities: - Set up banquet rooms and tables according to event specifications - Serve food and beverages to guests in a professional and courteous manner - Assist with food preparation and presentation as needed - Ensure the cleanliness and organization of the banquet area before, during, and after events - Provide excellent guest service, addressing any concerns or special requests promptly - Collaborate with the catering team to ensure smooth event execution - Assist with bussing tables and maintaining a clean dining area - Prepare and serve coffee and other beverages as requested - Assist with bartending duties as needed Requirements: - Previous experience in the food industry or banquet service preferred - Knowledge of food handling and safety regulations - Strong customer service skills with a friendly and professional demeanor - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication and interpersonal skills - Must be able to stand for long periods of time and lift heavy trays or equipment as necessary Dress Code: Long sleeve black button down, Black Slacks, Slip resistant shoes
Raleigh-Durham Embassy Suites
Cary, North Carolina
Hotel: Raleigh Durham Embassy Suites Banquet Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence FULL TIME $18 TO $20 Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). Primary Purpose: The primary purpose of the Banquet Supervisor is to ensure that guests have an excellent banquet experience while directing the staff in servicing banquet related activities to ensure a successful function and repeat business. Preferred Audio Visual knowledge and experience. Work Performed: The Banquet Supervisor will be tasked with the following duties, responsibilities, and assignments: Execute Banquet Event Orders for business meetings and social events; Responsible for all aspects for each function including, coordinating with vendors and other departments; Ensure opening and closing side work is completed by the staff on and ongoing and consistent basis; Assist the Banquet Manager or All Purpose Manager (APM) with hiring, training, and directing banquet staff as well as with managing inventory; Confirm the table complements (salt, pepper, sugar, breadbaskets.) have been properly cleaned and filled; Set up banquet meeting space per room set-up instructions (classroom, theater, u-shaped, etc.), serve banquet function, tear down tables and clean event space; Monitor and maintain cleanliness, sanitation and organization of banquet spaces; Maintain communication with the guest contact person for guest needs, acknowledging and responding to all guest requests; Set-up, operate and dismantle audio-visual equipment; Demonstrate a strong working knowledge of maintenance and usage of all Audio-Visual equipment; Conduct appropriate coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: At least 6 months of related banquet experience Previous related supervisory/leadership experience Prior customer service experience Preferred Prior Experience: 2+ years banquet experience Prior hospitality experience Required Licenses/ Certification: Food Safety certificate or complete training during initial 90 days. Alcohol certification or complete training during initial 90 days. Required Technology: Basic Microsoft Office experience Preferred Technology: Delphi Experience Physical: Ability to lift, pull and push up to 50 pounds regularly Ability to bend and squat repeatedly Ability to walk and stand for duration of scheduled shift Other: Flexible to working days, early mornings, evenings, nights, weekends and holidays. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
May 02, 2024
Full time
Hotel: Raleigh Durham Embassy Suites Banquet Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence FULL TIME $18 TO $20 Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork). Primary Purpose: The primary purpose of the Banquet Supervisor is to ensure that guests have an excellent banquet experience while directing the staff in servicing banquet related activities to ensure a successful function and repeat business. Preferred Audio Visual knowledge and experience. Work Performed: The Banquet Supervisor will be tasked with the following duties, responsibilities, and assignments: Execute Banquet Event Orders for business meetings and social events; Responsible for all aspects for each function including, coordinating with vendors and other departments; Ensure opening and closing side work is completed by the staff on and ongoing and consistent basis; Assist the Banquet Manager or All Purpose Manager (APM) with hiring, training, and directing banquet staff as well as with managing inventory; Confirm the table complements (salt, pepper, sugar, breadbaskets.) have been properly cleaned and filled; Set up banquet meeting space per room set-up instructions (classroom, theater, u-shaped, etc.), serve banquet function, tear down tables and clean event space; Monitor and maintain cleanliness, sanitation and organization of banquet spaces; Maintain communication with the guest contact person for guest needs, acknowledging and responding to all guest requests; Set-up, operate and dismantle audio-visual equipment; Demonstrate a strong working knowledge of maintenance and usage of all Audio-Visual equipment; Conduct appropriate coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: At least 6 months of related banquet experience Previous related supervisory/leadership experience Prior customer service experience Preferred Prior Experience: 2+ years banquet experience Prior hospitality experience Required Licenses/ Certification: Food Safety certificate or complete training during initial 90 days. Alcohol certification or complete training during initial 90 days. Required Technology: Basic Microsoft Office experience Preferred Technology: Delphi Experience Physical: Ability to lift, pull and push up to 50 pounds regularly Ability to bend and squat repeatedly Ability to walk and stand for duration of scheduled shift Other: Flexible to working days, early mornings, evenings, nights, weekends and holidays. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Pay: $65000 per year - $65000 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
May 01, 2024
Full time
Pay: $65000 per year - $65000 per year At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: • Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service Define banquet staff performance requirements and develop action plans for achievement of goals Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client Oversee the clean up process of function room and proper breakdown and storage of all equipment Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards Process billing information using a POS system with accuracy and attention to detail Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 2 years supervisory experience in food & beverage Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Must be flexible regarding scheduling based on business demands Successful completion of criminal background check and drug screen Desired Qualifications & Traits Previous Banquet supervisory experience Strong leadership skills and proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Houseman's responsibilities are to set up designated function rooms to group's requirements in accordance with hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Ability to endure abundant physical movements in carrying out job duties Ability to adhere to time lines in completion of set-ups. Ability to adapt to priority changes of work flow or requirements. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Houseman's responsibilities are to set up designated function rooms to group's requirements in accordance with hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Ability to endure abundant physical movements in carrying out job duties Ability to adhere to time lines in completion of set-ups. Ability to adapt to priority changes of work flow or requirements. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Responsibilities: The Banquet Houseperson ensures quality customer service to our guests during events and banquets. Set up assigned event space according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele is a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Responsibilities: The Banquet Houseperson ensures quality customer service to our guests during events and banquets. Set up assigned event space according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele is a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI16faa1edf28d-3073
Apr 26, 2024
Full time
Location Description: Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference spacem, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. Job Overview: The Senior Banquet Manager oversees the planning, organization, and execution of all banquet functions at the resort, ensuring a high level of quality and guest satisfaction. The Senior Banquet Manager will play a key role in maintaining and enhancing the resort's reputation for hosting exceptional events. Job Specifications: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $85,000 - $90,000 + Commission. Actual pay will be adjusted based on experience. Job Responsibilities but not limited to: Lead and manage all banquet operations, including staff management, event planning, setup, execution, and breakdown. Work closely with Catering Sales and clients to understand their event needs and preferences, and tailor banquet services to meet these requirements. Collaborate with the culinary team to design menus and coordinate food service for events. Ensure all banquet spaces are impeccably maintained and set up according to event specifications. Oversee the hiring, training, and development of banquet staff, ensuring a high standard of service. Manage banquet budget, including cost control and revenue generation, and provide regular financial reports. Develop and implement policies and procedures to improve the efficiency and quality of banquet services. Coordinate with other departments (sales, marketing, housekeeping) to ensure seamless event execution. Address and resolve any issues or concerns raised by clients or staff promptly and professionally. Stay updated with the latest trends in event management and strive to enhance the resort's banquet offerings. Bachelor's degree in Hospitality Management, Event Management, or a related field. Minimum of 5 years of experience in banquet or event management, preferably in a luxury hotel or resort setting. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent organizational, planning, and multitasking abilities. Strong communication and interpersonal skills, with a focus on customer service. Proficient in banquet management software and Microsoft Office Suite. Ability to work flexibly, including evenings, weekends, and holidays, as required by event schedules. Compensation details: 0 Yearly Salary PI16faa1edf28d-3073
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
FOOD & BEVERAGE SERVER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Server for our 2024 season. The Food and Beverage Server is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. They play a key role in creating a positive dining atmosphere and contribute to the overall success of the restaurant. This role would include working in various outlets including our dining room, Grille snack bar, halfway house, beverage carts and banquet operations. Responsibilities for this position will include: Using menu knowledge, take orders from guests, answer questions and make suggestions to guests regarding the food & beverage service, to ensure a positive experience is delivered. Place orders with the kitchen and serve food in dining areas. Maintain clean service areas. Monitor and observe guest dining experience while responding to any additional requests. Partner with management to assist with the handling of guest concerns should they arise. Always ready and willing to assist fellow employees. Qualifications and Skills: Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Strong verbal communications skills Capable of working both individually and alongside other team members Strong time management skills with the ability to multitask and assist in F & B operations Proven ability to handle guest challenges effectively, including anticipating, preventing, identifying and solving problems as necessary Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is required. The ideal candidate will have 1-2 years of working experience in a restaurant or patio environment. Banquet experience an asset but not required. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Seasonal, Fixed term contract Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Day range: Holidays Weekends as needed Flexible Language Requirement: French not required Shift: Evening shift Morning shift Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: banquet: 1 year (preferred) Serving: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
May 06, 2024
Full time
FOOD & BEVERAGE SERVER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Server for our 2024 season. The Food and Beverage Server is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. They play a key role in creating a positive dining atmosphere and contribute to the overall success of the restaurant. This role would include working in various outlets including our dining room, Grille snack bar, halfway house, beverage carts and banquet operations. Responsibilities for this position will include: Using menu knowledge, take orders from guests, answer questions and make suggestions to guests regarding the food & beverage service, to ensure a positive experience is delivered. Place orders with the kitchen and serve food in dining areas. Maintain clean service areas. Monitor and observe guest dining experience while responding to any additional requests. Partner with management to assist with the handling of guest concerns should they arise. Always ready and willing to assist fellow employees. Qualifications and Skills: Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Strong verbal communications skills Capable of working both individually and alongside other team members Strong time management skills with the ability to multitask and assist in F & B operations Proven ability to handle guest challenges effectively, including anticipating, preventing, identifying and solving problems as necessary Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is required. The ideal candidate will have 1-2 years of working experience in a restaurant or patio environment. Banquet experience an asset but not required. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Seasonal, Fixed term contract Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Day range: Holidays Weekends as needed Flexible Language Requirement: French not required Shift: Evening shift Morning shift Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: banquet: 1 year (preferred) Serving: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
FOOD & BEVERAGE HOST- CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Host for our 2024 season. The Food and Beverage Host is responsible for welcoming guests to the establishment, managing reservations, and ensuring a smooth flow of service in the dining area. They play a key role in creating a positive first impression and maintaining customer satisfaction. Responsibilities for this position will include: Warmly welcome guests upon arrival. Manage the seating of guests, taking into consideration reservations and table availability. Provide menus and inform guests of daily specials. Maintain clean service areas. Handle phone inquiries and online reservations. Maintain an organized reservation book and update the seating chart. Confirm reservations and manage waitlists efficiently. Effectively communicate with kitchen and waitstaff to ensure a smooth flow of service. Relay special requests and dietary restrictions to the kitchen. Assist with billing and processing payments. Qualifications and Skills: Previous experience in a similar role is often preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Capable of working both individually and alongside other team members Strong time management skills with the ability to multitask and assist in F & B operations Proven ability to handle guest challenges effectively, including anticipating, preventing, identifying and solving problems as necessary Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is recommended. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Salary: $16.55 per hour, plus gratuities Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: banquet: 1 year (preferred) Serving: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
May 06, 2024
Full time
FOOD & BEVERAGE HOST- CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Host for our 2024 season. The Food and Beverage Host is responsible for welcoming guests to the establishment, managing reservations, and ensuring a smooth flow of service in the dining area. They play a key role in creating a positive first impression and maintaining customer satisfaction. Responsibilities for this position will include: Warmly welcome guests upon arrival. Manage the seating of guests, taking into consideration reservations and table availability. Provide menus and inform guests of daily specials. Maintain clean service areas. Handle phone inquiries and online reservations. Maintain an organized reservation book and update the seating chart. Confirm reservations and manage waitlists efficiently. Effectively communicate with kitchen and waitstaff to ensure a smooth flow of service. Relay special requests and dietary restrictions to the kitchen. Assist with billing and processing payments. Qualifications and Skills: Previous experience in a similar role is often preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Capable of working both individually and alongside other team members Strong time management skills with the ability to multitask and assist in F & B operations Proven ability to handle guest challenges effectively, including anticipating, preventing, identifying and solving problems as necessary Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is recommended. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Salary: $16.55 per hour, plus gratuities Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: banquet: 1 year (preferred) Serving: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
FOOD & BEVERAGE BARTENDER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Bartender for our 2024 season. As a Bartender, you will be responsible for providing exceptional service to guests while crafting and serving a variety of alcoholic and non-alcoholic beverages. You will create a welcoming atmosphere, ensure guest satisfaction, and maintain a clean and organized bar area. Responsibilities for this position will include: Greet and interact with guests in a friendly and professional manner. Take drink orders and serve beverages promptly and accurately. Prepare and craft cocktails, mixed drinks, and other beverages according to established recipes and guest preferences. Handle cash and credit transactions, including operating a point-of-sale (POS) system. Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies as needed. Adhere to all alcohol service regulations and policies, including checking identification to verify legal drinking age. Monitor and manage inventory levels to ensure adequate stock of ingredients and supplies. Collaborate with kitchen staff to coordinate food and beverage orders. Upsell additional menu items and promote specials or promotions to guests. Handle guest inquiries, complaints, and concerns in a professional and timely manner. Follow all safety and sanitation procedures to maintain a clean and safe work environment. Attend staff meetings and training sessions as required. Qualifications and Skills: Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Extensive knowledge of cocktails, spirits, wines, and beers. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Attention to detail and accuracy in preparing beverages. Basic math skills for handling cash transactions and calculating drink costs. Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is required. The ideal candidate will have 1-2 years of working experience as a bartender in a Restaurant or patio environment. Banquet bartender experience an asset but not required. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Salary: $16.55 per hour, plus gratuities Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: Bartending: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-08
May 06, 2024
Full time
FOOD & BEVERAGE BARTENDER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food & Beverage team in the position of Bartender for our 2024 season. As a Bartender, you will be responsible for providing exceptional service to guests while crafting and serving a variety of alcoholic and non-alcoholic beverages. You will create a welcoming atmosphere, ensure guest satisfaction, and maintain a clean and organized bar area. Responsibilities for this position will include: Greet and interact with guests in a friendly and professional manner. Take drink orders and serve beverages promptly and accurately. Prepare and craft cocktails, mixed drinks, and other beverages according to established recipes and guest preferences. Handle cash and credit transactions, including operating a point-of-sale (POS) system. Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies as needed. Adhere to all alcohol service regulations and policies, including checking identification to verify legal drinking age. Monitor and manage inventory levels to ensure adequate stock of ingredients and supplies. Collaborate with kitchen staff to coordinate food and beverage orders. Upsell additional menu items and promote specials or promotions to guests. Handle guest inquiries, complaints, and concerns in a professional and timely manner. Follow all safety and sanitation procedures to maintain a clean and safe work environment. Attend staff meetings and training sessions as required. Qualifications and Skills: Ability to understand and use a Point of Sale (POS) system (Lightspeed an asset) Extensive knowledge of cocktails, spirits, wines, and beers. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Attention to detail and accuracy in preparing beverages. Basic math skills for handling cash transactions and calculating drink costs. Requirements: Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment The ability to work a varied, flexible schedule, including evenings and weekends Experience and Education: Smart Serve Certification is required. The ideal candidate will have 1-2 years of working experience as a bartender in a Restaurant or patio environment. Banquet bartender experience an asset but not required. Experience in the golf industry is an asset. Previous experience in customer service or a similar role is preferred. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Salary: $16.55 per hour, plus gratuities Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: $16.55 per hour Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: Bartending: 1 year (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-08
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
May 06, 2024
Full time
Overview: $18.25 / hour Effectively cleans and maintains the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests. To understand, operate, and perform all functions of the position. Consistently strive to enhance overall operation. Part-time Position Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: Complimentary admission to Knott's Berry Farm and all Cedar Fair parks Earn complimentary tickets for your friends and family Discounts on food and merchandise Special events for associates only Building lifelong friendships Resume building skills Flexible schedule Employee recognition programs Responsibilities: Cleans and maintains all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc. Responsible for completing their guest-room task assignment daily, responding to guest requests and inquiries, reporting maintenance issues, collecting and labeling lost and found items, and responding to the requests of team leaders. Completes deep clean projects (as assigned). Ensures that all assigned areas, which may include: hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards. Works with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS). Uses cleaning equipment in accordance with the departmental safety guidelines. Utilizes personal protective equipment (PPE) as necessary Completes any other projects as assigned by supervision. Qualifications: Previous experience preferred but not required. Ability to perform physical and repetitious tasks. Flexible availability to include evenings, weekends, and holidays. Ability to work between the hours of 9:00 am - 7:00 pm Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
AtWork Personnel is seeking enthusiastic individuals to join our team as Event Staff. As an Event Staff member, you will play a crucial role in ensuring the success of various events and providing exceptional guest experiences. If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering outstanding service, we want to hear from you! THE COMPANY CAN OFFER FLEXIBLE HOURS, WORK AS MUCH AS YOU CAN AND AS OFTEN AS YOU CAN. Hours will be predominately on weekends and hours will vary from event to event. There are no set start and stop, it will be based on the events needs. It will be a great part time job. - Assist with event setup and breakdown, including setting up banquet lines, grill cooks, cleaning/loading bounce houses and other event items. - Manage crowd control and ensure the safety and security of all attendees - Assist with food service, including serving food and beverages to guests via buffet line. -Will load, unload, prepare items for the buffet.
May 05, 2024
Seasonal
AtWork Personnel is seeking enthusiastic individuals to join our team as Event Staff. As an Event Staff member, you will play a crucial role in ensuring the success of various events and providing exceptional guest experiences. If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering outstanding service, we want to hear from you! THE COMPANY CAN OFFER FLEXIBLE HOURS, WORK AS MUCH AS YOU CAN AND AS OFTEN AS YOU CAN. Hours will be predominately on weekends and hours will vary from event to event. There are no set start and stop, it will be based on the events needs. It will be a great part time job. - Assist with event setup and breakdown, including setting up banquet lines, grill cooks, cleaning/loading bounce houses and other event items. - Manage crowd control and ensure the safety and security of all attendees - Assist with food service, including serving food and beverages to guests via buffet line. -Will load, unload, prepare items for the buffet.
AtWork Personnel is seeking enthusiastic individuals to join our team as Event Staff. As an Event Staff member, you will play a crucial role in ensuring the success of various events and providing exceptional guest experiences. If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering outstanding service, we want to hear from you! THE COMPANY CAN OFFER FLEXIBLE HOURS, WORK AS MUCH AS YOU CAN AND AS OFTEN AS YOU CAN. Hours will be predominately on weekends and hours will vary from event to event. There are no set start and stop, it will be based on the events needs. It will be a great part time job. - Assist with event setup and breakdown, including setting up banquet lines, grill cooks, cleaning/loading bounce houses and other event items. - Manage crowd control and ensure the safety and security of all attendees - Assist with food service, including serving food and beverages to guests via buffet line. -Will load, unload, prepare items for the buffet. - Co
May 05, 2024
Seasonal
AtWork Personnel is seeking enthusiastic individuals to join our team as Event Staff. As an Event Staff member, you will play a crucial role in ensuring the success of various events and providing exceptional guest experiences. If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering outstanding service, we want to hear from you! THE COMPANY CAN OFFER FLEXIBLE HOURS, WORK AS MUCH AS YOU CAN AND AS OFTEN AS YOU CAN. Hours will be predominately on weekends and hours will vary from event to event. There are no set start and stop, it will be based on the events needs. It will be a great part time job. - Assist with event setup and breakdown, including setting up banquet lines, grill cooks, cleaning/loading bounce houses and other event items. - Manage crowd control and ensure the safety and security of all attendees - Assist with food service, including serving food and beverages to guests via buffet line. -Will load, unload, prepare items for the buffet. - Co
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures. Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable. Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Responsibilities The Catering Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client's functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. Qualifications. High school graduate, some college preferred Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cooperates with Managers and Supervisors to complete any requests, as soon as possible. Uses correct cleaning chemicals, according to OSHA regulations and hotel requirements. Uses correct personal protection equipment in accordance with hotel policies and procedures. Sorts, pretreats, washes, dries, irons, and folds linens. Inspects linens for tears and/or stains and rejects or reclaims them. Mends and sews linens. Fills banquet and restaurant linen requisitions. Delivers guest service supplies to guest rooms. Processes contract-cleaned linens. Restocks housekeeping closets and carts. Provides towel service to recreation areas. Responsibilities Process all bed linens, terry, and table linens by operating all laundry/dry cleaning machinery in accordance with hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles. Qualifications Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of laundry/dry cleaning equipment and chemical handling Knowledge of finishing techniques for all types of fabrics. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 05, 2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.