Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe09fb5-
May 05, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe09fb5-
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe52ed4e6-
May 04, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE! We are a New Mexico's largest hospitality company with a commitment to the Noble Purpose of preserving and advancing the cultures of our great state. As a a valuable Heritage team member you will enjoy a work environment that is focused on the employee experience. We offer growth opportunities throughout our portfolio and benefits that are unmatched in the industry; including generous discounts on travel and food at all of our locations across the state of New Mexico. Full-time salaried position with a range starting at $75k DOE plus benefits. Located in Albuquerque, NM. Working out of The Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Oversee the property in the absence of the General Manager. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Assist General Manager in operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Set goals for performance that coincide with Heritage's plans and vision. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Assign, train, mentor and direct staff to carry out the exceptional guest experience. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC6 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Must be able to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for ten hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe52ed4e6-
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 04, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The General Manager of Verōnika leads and influences all facets of its operations. A successful GM ensures operational excellence by drilling into the smallest of details while focusing on achieving the strategic short and long-term business goals of the multi-million-dollar Fotografiska venue. Including day-to-day staff management and mentorship, the GM translates the magic of Fotografiska into future business by consistently elevating and refining member, guest and staff experiences, maintaining a culture of positivity and growth. Reporting to the Fotografiska Director of Food and Beverage, with a dotted line to the Fotografiska Global Food and Beverage Leadership, the role is expected to navigate through ambiguity and will need to be excited by areas of opportunity and lead others to follow the example. The GM inherits a dedicated food and beverage team and is expected to lead through our core values of generosity, authenticity, curiosity, and kindness, with the goal of attracting the best and most diverse talent available as we continue to grow overall food and beverage operations. Requirements 10+ years creating and managing luxury hospitality/lifestyle hospitality experiences (e.g., F&B/Restaurant/Hotel), serving the creative and/or luxury industries. Proven experience with opening new Restaurants, Bars and Cafés. Ability to take full responsibility for the success of the overall operations for Verōnika (Restaurant & Bar). Demonstrated strength in working alongside a range of backgrounds, skills, and professionals. The GM must be as adept at working with hourly employees as they are at advising our CEO. Financial acumen to support operating a multi-million-dollar business. This candidate should consider their abilities to: Assess the business on a weekly/daily basis Provide reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements including accurate unit forecasting and documentation to support Optimize profit, minimize margins and promote exceptional experience(s) for Members, guest, staff. Ability to set the highest of service standards that are unique to the overall CultureWorks group, consistently working to improve the delivery of service,and implementing all systems to ensure the smooth running of service. Ability to provide oversight and day-to-day direction when needed to multiple food and beverage units that may or may not remain as part of the daily responsibilities including but not limited to the Chapel Bar, the Private Rental business, Café operations as well as the Verōnika Restaurant and Bar operations. An experienced understanding of regulated food safety, risk prevention, fire prevention and emergency procedures policies. This role will partner with Health & Safety leaders and follow local, government and regional compliance and abide by legal standards to create a safe and inviting space for Members, guests, staff. Core Role Responsibilities Administrative: Overseeing day-to-day food and beverage operations in conjunction with Fotografiska General Manager, Director of F&B and other business unit leaders including all administrative mail, email, management of digital and physical records of staff, finances and other related inventory. Oversee all Veronica f/b ordering and receiving including the storage of all goods. Working in conjunction with multiple business units navigating through various priorities including but not limited to expanding current dining offerings to address multiple audiences. Development of maintenance programs and staff culture, ensuring staff are trained to handle equipment safely and the venue is treated with respect so that maintenance costs are kept to a minimum. Regularly meet with Leadership teams to develop and execute standard operating procedures identifying discretionary revenue opportunities while maintaining the integrity of the brand. The ability to guide, develop and implement operational excellence decisions that become SOPs by outlining policies, procedures, and systems to improve our business and staff experience. Team Management: Verōnika Restaurant & Bar: Primary governance over a team of dedicated and diversified staff including the following responsibilities: Development/manage the business unit organizational chart in conjunction with leadership. Developing proper written documentation in preparation for the hiring and training of necessary staff and following onboarding protocols for new staff. Institute daily operational meetings that include core front and back of house staff from other units to educate on daily happenings in the museum. Conduct weekly or bi-weekly leadership meetings in conjunction with Fotografiska General Management with clear, concise and measurable objectives. Finances: Develop and meticulously manage the business unit operating budgets; schedule frequency meetings to address actuals and adjust forecasting as needed. Submit and catalog invoices in conjunction with standard practices. Schedule bi-weekly meetings with leadership to balance expenses against forecast. Develop meticulously organized filing systems on company shared drives for retention and auditing purposes. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $110,000 - $125,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Free Food & Snacks Wellness Resources
May 01, 2024
Full time
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The General Manager of Verōnika leads and influences all facets of its operations. A successful GM ensures operational excellence by drilling into the smallest of details while focusing on achieving the strategic short and long-term business goals of the multi-million-dollar Fotografiska venue. Including day-to-day staff management and mentorship, the GM translates the magic of Fotografiska into future business by consistently elevating and refining member, guest and staff experiences, maintaining a culture of positivity and growth. Reporting to the Fotografiska Director of Food and Beverage, with a dotted line to the Fotografiska Global Food and Beverage Leadership, the role is expected to navigate through ambiguity and will need to be excited by areas of opportunity and lead others to follow the example. The GM inherits a dedicated food and beverage team and is expected to lead through our core values of generosity, authenticity, curiosity, and kindness, with the goal of attracting the best and most diverse talent available as we continue to grow overall food and beverage operations. Requirements 10+ years creating and managing luxury hospitality/lifestyle hospitality experiences (e.g., F&B/Restaurant/Hotel), serving the creative and/or luxury industries. Proven experience with opening new Restaurants, Bars and Cafés. Ability to take full responsibility for the success of the overall operations for Verōnika (Restaurant & Bar). Demonstrated strength in working alongside a range of backgrounds, skills, and professionals. The GM must be as adept at working with hourly employees as they are at advising our CEO. Financial acumen to support operating a multi-million-dollar business. This candidate should consider their abilities to: Assess the business on a weekly/daily basis Provide reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements including accurate unit forecasting and documentation to support Optimize profit, minimize margins and promote exceptional experience(s) for Members, guest, staff. Ability to set the highest of service standards that are unique to the overall CultureWorks group, consistently working to improve the delivery of service,and implementing all systems to ensure the smooth running of service. Ability to provide oversight and day-to-day direction when needed to multiple food and beverage units that may or may not remain as part of the daily responsibilities including but not limited to the Chapel Bar, the Private Rental business, Café operations as well as the Verōnika Restaurant and Bar operations. An experienced understanding of regulated food safety, risk prevention, fire prevention and emergency procedures policies. This role will partner with Health & Safety leaders and follow local, government and regional compliance and abide by legal standards to create a safe and inviting space for Members, guests, staff. Core Role Responsibilities Administrative: Overseeing day-to-day food and beverage operations in conjunction with Fotografiska General Manager, Director of F&B and other business unit leaders including all administrative mail, email, management of digital and physical records of staff, finances and other related inventory. Oversee all Veronica f/b ordering and receiving including the storage of all goods. Working in conjunction with multiple business units navigating through various priorities including but not limited to expanding current dining offerings to address multiple audiences. Development of maintenance programs and staff culture, ensuring staff are trained to handle equipment safely and the venue is treated with respect so that maintenance costs are kept to a minimum. Regularly meet with Leadership teams to develop and execute standard operating procedures identifying discretionary revenue opportunities while maintaining the integrity of the brand. The ability to guide, develop and implement operational excellence decisions that become SOPs by outlining policies, procedures, and systems to improve our business and staff experience. Team Management: Verōnika Restaurant & Bar: Primary governance over a team of dedicated and diversified staff including the following responsibilities: Development/manage the business unit organizational chart in conjunction with leadership. Developing proper written documentation in preparation for the hiring and training of necessary staff and following onboarding protocols for new staff. Institute daily operational meetings that include core front and back of house staff from other units to educate on daily happenings in the museum. Conduct weekly or bi-weekly leadership meetings in conjunction with Fotografiska General Management with clear, concise and measurable objectives. Finances: Develop and meticulously manage the business unit operating budgets; schedule frequency meetings to address actuals and adjust forecasting as needed. Submit and catalog invoices in conjunction with standard practices. Schedule bi-weekly meetings with leadership to balance expenses against forecast. Develop meticulously organized filing systems on company shared drives for retention and auditing purposes. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $110,000 - $125,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Free Food & Snacks Wellness Resources
Marvin Love and Associates
Williamstown, Massachusetts
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Marvin Love and Associates
South Lake Tahoe, California
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
Marvin Love and Associates
Asheville, North Carolina
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
May 01, 2024
Full time
Job Title: Food and Beverage Manager Company: Confidential Location: Blue Ridge Mountains Compensation: $75,000 annually, with 6 months of temporary housing provided Overview: Join our team, nestled on 5,000 acres of breathtaking land in the beautiful Blue Ridge Mountains of Virginia. As a Food and Beverage Manager, you will play a crucial role in delivering exceptional dining experiences in our 5 unique outlets. We are seeking a dynamic individual with 2-5 years of experience in restaurant management in a fine dining establishment or similar hotel property. If you have extensive wine knowledge and the ability to work 8-10 hour shifts, we invite you to apply and be part of our extraordinary culinary team. Key Responsibilities: Restaurant Management: Oversee the daily operations of our 5 distinct dining outlets, ensuring impeccable service and guest satisfaction. Staff Leadership: Recruit, train, and manage a team of dedicated restaurant staff, including servers, bartenders, and kitchen personnel. Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service in line with our luxury brand. Wine Program: Demonstrate a deep understanding of wines, curating an exceptional wine list, and providing wine recommendations to enhance guest experiences. Guest Relations: Foster a welcoming and memorable atmosphere, addressing guest feedback and concerns promptly and professionally. Financial Management: Manage budgets, control costs, and maximize profitability while maintaining the integrity of the dining experience. Health and Safety: Ensure compliance with health and safety regulations, including food safety standards, and maintain a clean and sanitary environment. Requirements Qualifications: 2-5 years of experience as a restaurant manager in a fine dining establishment or similar hotel property. Extensive knowledge of wines, including varietals, pairings, and service. Ability to work flexible hours, including 8-10 hour shifts, weekends, and holidays. Strong leadership and communication skills. Exceptional organizational and multitasking abilities. Attention to detail and a passion for delivering outstanding guest experiences. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits Compensation and Benefits: Competitive annual salary of $75,000. 6 months of temporary housing provided. Opportunities for professional growth and development within Primland. Employee discounts on resort amenities and services. Health and wellness benefits package.
About Us: Welcome to PureFyx Health Bar & Juicery, a vibrant and innovative health food cafe and juice bar located in the brand new Welleon Luxury Apartment Complex, dedicated to nourishing the body and soul! We are excited to announce the opening of our new location in the heart of Cleveland's Gordon Square and are on the lookout for a passionate and creative individual to join our team as a Manager/Operator/Juice Alchemist. Who We Are Looking For: Are you a dynamic leader with a passion for health and wellness? Do you have a knack for crafting delicious and nutritious juices, smoothies, and health foods? Are you an adept multitasker who thrives in a bustling environment? If you answered yes, then you might be the perfect fit for our team! Requirements Key Responsibilities: Management and Operations: Oversee daily cafe operations, ensuring exceptional customer service and high-quality product delivery. Manage inventory, order supplies, and maintain health and safety standards. Juice Alchemy: Use your creativity and knowledge of nutrition to develop and prepare a variety of health-focused juices, smoothies, and snacks. Stay abreast of the latest trends in health foods and incorporate them into our menu. Team Leadership: Lead, train, and inspire a team of staff to excel in their roles. Create a positive and collaborative work environment. Customer Engagement: Build strong relationships with customers, gather feedback, and use it to enhance their experience. Represent the cafe's brand and values to the public. Financial Management: Assist in budgeting, cost control, and financial reporting. Ensure profitability and sustainability of the cafe. Qualifications: Proven experience in a management role within the food and beverage industry. Knowledge and passion for health foods, nutrition, and juice making. Excellent leadership, communication, and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. A problem-solver with a positive attitude and a hands-on approach. Experience in financial management and budgeting is a plus. A food handler's certification (or willingness to obtain one). Benefits What We Offer: A competitive salary and a supportive work environment. An opportunity to have an ownership stake. The opportunity to be a part of a growing and dynamic team. A chance to innovate and impact the health and wellbeing of our community. Professional development opportunities in the health food and beverage industry.
May 01, 2024
Full time
About Us: Welcome to PureFyx Health Bar & Juicery, a vibrant and innovative health food cafe and juice bar located in the brand new Welleon Luxury Apartment Complex, dedicated to nourishing the body and soul! We are excited to announce the opening of our new location in the heart of Cleveland's Gordon Square and are on the lookout for a passionate and creative individual to join our team as a Manager/Operator/Juice Alchemist. Who We Are Looking For: Are you a dynamic leader with a passion for health and wellness? Do you have a knack for crafting delicious and nutritious juices, smoothies, and health foods? Are you an adept multitasker who thrives in a bustling environment? If you answered yes, then you might be the perfect fit for our team! Requirements Key Responsibilities: Management and Operations: Oversee daily cafe operations, ensuring exceptional customer service and high-quality product delivery. Manage inventory, order supplies, and maintain health and safety standards. Juice Alchemy: Use your creativity and knowledge of nutrition to develop and prepare a variety of health-focused juices, smoothies, and snacks. Stay abreast of the latest trends in health foods and incorporate them into our menu. Team Leadership: Lead, train, and inspire a team of staff to excel in their roles. Create a positive and collaborative work environment. Customer Engagement: Build strong relationships with customers, gather feedback, and use it to enhance their experience. Represent the cafe's brand and values to the public. Financial Management: Assist in budgeting, cost control, and financial reporting. Ensure profitability and sustainability of the cafe. Qualifications: Proven experience in a management role within the food and beverage industry. Knowledge and passion for health foods, nutrition, and juice making. Excellent leadership, communication, and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. A problem-solver with a positive attitude and a hands-on approach. Experience in financial management and budgeting is a plus. A food handler's certification (or willingness to obtain one). Benefits What We Offer: A competitive salary and a supportive work environment. An opportunity to have an ownership stake. The opportunity to be a part of a growing and dynamic team. A chance to innovate and impact the health and wellbeing of our community. Professional development opportunities in the health food and beverage industry.
EVENTS MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: A Events Manager is responsible for overseeing and coordinating all aspects of our catering operations to ensure the highest level of guest satisfaction and profitability. CATERING SERVICES MANAGER JOB RESPONSIBILITIES Plan and coordinate social events, such as weddings, receptions, and private parties Collaborate with clients to understand their event needs, preferences, and special requests, ensuring a personalized experience Create customized event menus and collaborate with the culinary team Manage event logistics, including room setup, decor, and audiovisual requirements Ensure efficient and seamless event service from setup to breakdown Manage event budgets, monitor expenses, and identify opportunities for revenue growth Build and nurture strong client relationships through effective communication Address guest feedback promptly and implement improvements as needed Stay updated on food and beverage trends and industry best practices Act as the main point of contact during events, providing exceptional customer service and problem-solving Collaborate with the hotel's marketing team to promote social event services REQUIRED QUALIFICATIONS Bachelor's degree preferred Previous luxury and/or independent hotel experience preferred Proven experience in catering or event management, with a focus on social events Must possess high level of proficiency in Delphi FDC is a plus Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 80000 Yearly Salary PI148a2bcac2c1-3668
May 04, 2024
Full time
EVENTS MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: A Events Manager is responsible for overseeing and coordinating all aspects of our catering operations to ensure the highest level of guest satisfaction and profitability. CATERING SERVICES MANAGER JOB RESPONSIBILITIES Plan and coordinate social events, such as weddings, receptions, and private parties Collaborate with clients to understand their event needs, preferences, and special requests, ensuring a personalized experience Create customized event menus and collaborate with the culinary team Manage event logistics, including room setup, decor, and audiovisual requirements Ensure efficient and seamless event service from setup to breakdown Manage event budgets, monitor expenses, and identify opportunities for revenue growth Build and nurture strong client relationships through effective communication Address guest feedback promptly and implement improvements as needed Stay updated on food and beverage trends and industry best practices Act as the main point of contact during events, providing exceptional customer service and problem-solving Collaborate with the hotel's marketing team to promote social event services REQUIRED QUALIFICATIONS Bachelor's degree preferred Previous luxury and/or independent hotel experience preferred Proven experience in catering or event management, with a focus on social events Must possess high level of proficiency in Delphi FDC is a plus Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 80000 Yearly Salary PI148a2bcac2c1-3668
Job Description Job Description EVENTS MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: A Events Manager is responsible for overseeing and coordinating all aspects of our catering operations to ensure the highest level of guest satisfaction and profitability. CATERING SERVICES MANAGER JOB RESPONSIBILITIES Plan and coordinate social events, such as weddings, receptions, and private parties Collaborate with clients to understand their event needs, preferences, and special requests, ensuring a personalized experience Create customized event menus and collaborate with the culinary team Manage event logistics, including room setup, decor, and audiovisual requirements Ensure efficient and seamless event service from setup to breakdown Manage event budgets, monitor expenses, and identify opportunities for revenue growth Build and nurture strong client relationships through effective communication Address guest feedback promptly and implement improvements as needed Stay updated on food and beverage trends and industry best practices Act as the main point of contact during events, providing exceptional customer service and problem-solving Collaborate with the hotel's marketing team to promote social event services REQUIRED QUALIFICATIONS Bachelor s degree preferred Previous luxury and/or independent hotel experience preferred Proven experience in catering or event management, with a focus on social events Must possess high level of proficiency in Delphi FDC is a plus Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 80000 Yearly Salary PIa3c65c9c66de-3668
May 03, 2024
Full time
Job Description Job Description EVENTS MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: A Events Manager is responsible for overseeing and coordinating all aspects of our catering operations to ensure the highest level of guest satisfaction and profitability. CATERING SERVICES MANAGER JOB RESPONSIBILITIES Plan and coordinate social events, such as weddings, receptions, and private parties Collaborate with clients to understand their event needs, preferences, and special requests, ensuring a personalized experience Create customized event menus and collaborate with the culinary team Manage event logistics, including room setup, decor, and audiovisual requirements Ensure efficient and seamless event service from setup to breakdown Manage event budgets, monitor expenses, and identify opportunities for revenue growth Build and nurture strong client relationships through effective communication Address guest feedback promptly and implement improvements as needed Stay updated on food and beverage trends and industry best practices Act as the main point of contact during events, providing exceptional customer service and problem-solving Collaborate with the hotel's marketing team to promote social event services REQUIRED QUALIFICATIONS Bachelor s degree preferred Previous luxury and/or independent hotel experience preferred Proven experience in catering or event management, with a focus on social events Must possess high level of proficiency in Delphi FDC is a plus Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 80000 Yearly Salary PIa3c65c9c66de-3668
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
May 03, 2024
Full time
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
May 03, 2024
Full time
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The Verōnika Restaurant Manager role requires the planning and coordinating of all day-to-day activities required to run a large-scale, world-class restaurant operation at Fotografiska New York. Directly reporting into the Verōnika General Manager with a dotted line to the Fotografiska General Manager, it is the responsibility of the Restaurant Manager to lead a front-facing operation, produce excellent results, and deliver exceptional service to our Members and Guests. The Restaurant Manager will assist in driving a multi-million-dollar revenue channel for Fotografiska, executing a seamless and exceptional hospitality experience with professional resolution of all service issues; they represent Verōnika and Fotografiska with hospitality and generosity in every interaction. Requirements 6+ years acting as a Restaurant Manager or similar role in luxury hospitality, food + beverage, or bar environments. Hold responsibility for long range strategic planning for all restaurant elements of our Verōnika F&B program. Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization. Build an internal program to support "expect the unexpected" with Member, Guest and VIP moments, whilst educating the teams in discovering ways to 'find the yes' for all in a manner that upholds the integrity of operations. The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of The Verōnika Restaurant operations. An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will ensure customer relations for all Members and Guests are executed to the highest level of service, resolving all customer complaints & correspondence as required. Encompassing several spheres of hospitality - blending service excellence, innovation, creativity and operations the role calls upon but is not limited to: leadership by example, team building and guest rapport, alongside workflow and management of all restaurant operational functions. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan and communicate P&L statements. Detailed daily profile review of all reservations, allocating appropriate tables, arrange the evening table plan, set up the evening staff briefing sheet and flag the General Manager on all noteworthy reservations to ensure the execution on house VIP protocols. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will actively meet with and discuss member experience, connect members with each other when appropriate, respond to member issues and inquiries and establish a culture of communication and curiosity. Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings. Proven leadership and professional development experience with teams of individuals from a variety of departments: Events, Membership, Programming, Operations, Facilities, Marketing & Sales, IT & A/V, etc. Oversee all Management team's implementation of training manuals and materials for Bar & Floor staff across the venue. Assist the Verōnika General Manager with recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff. Assist the Veronika General Manager in counting monthly inventory pars of OS&E, Uniforms & Linens and inputting these into Excel and Xtra Chef. Creating an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect. Oversee management team's implementation of training manuals and materials for Host, Bar & Floor staff across the venue Ongoing development of team members to ensure detailed product knowledge, growth and professionalism. Effective performance management and discipline of all bar staff. Effective communication during pre-service briefings of information relating to all wine offerings, members, guests, and daily operations. Set the standards of service unique to Verōnika, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery. Attend and coordinate daily / weekly & monthly operational meetings to ensure effective coordination and cooperation between departments. Implement effective policies to ensure that overall Restaurant, Kitchen and BOH areas cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $80,000 - $90,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources
May 01, 2024
Full time
Fotografiska Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and the recently opened Shanghai and Berlin Museums. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally. Verōnika Fotografiska New York A gracious bohemian throwback to the 1970s - 80s era of storytelling, art, photography, and rock 'n roll. On the expanse of the second floor of Fotografiska New York, climb the grandiose staircase and enter a hidden den brought alive with layers of velvet, burning candles, greenery, and music. Bar Verōnika is the enclave to enjoy a martini and crispy oyster bite in the salon, before dining in the restaurant. Beyond the Bar, lies Verōnika, an elegant brasserie paying homage to traditional restaurant theatre, with an eye for fresh and innovative dishes crafted with a light touch. A blend of high flavor table side service, sustainably sourced ingredients, and a third act of sweet indulgence. A clear and concise by-the-glass list marries with old and new world method wines by the bottle, magnum, and jeroboam. The Role The Verōnika Restaurant Manager role requires the planning and coordinating of all day-to-day activities required to run a large-scale, world-class restaurant operation at Fotografiska New York. Directly reporting into the Verōnika General Manager with a dotted line to the Fotografiska General Manager, it is the responsibility of the Restaurant Manager to lead a front-facing operation, produce excellent results, and deliver exceptional service to our Members and Guests. The Restaurant Manager will assist in driving a multi-million-dollar revenue channel for Fotografiska, executing a seamless and exceptional hospitality experience with professional resolution of all service issues; they represent Verōnika and Fotografiska with hospitality and generosity in every interaction. Requirements 6+ years acting as a Restaurant Manager or similar role in luxury hospitality, food + beverage, or bar environments. Hold responsibility for long range strategic planning for all restaurant elements of our Verōnika F&B program. Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization. Build an internal program to support "expect the unexpected" with Member, Guest and VIP moments, whilst educating the teams in discovering ways to 'find the yes' for all in a manner that upholds the integrity of operations. The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of The Verōnika Restaurant operations. An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will ensure customer relations for all Members and Guests are executed to the highest level of service, resolving all customer complaints & correspondence as required. Encompassing several spheres of hospitality - blending service excellence, innovation, creativity and operations the role calls upon but is not limited to: leadership by example, team building and guest rapport, alongside workflow and management of all restaurant operational functions. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan and communicate P&L statements. Detailed daily profile review of all reservations, allocating appropriate tables, arrange the evening table plan, set up the evening staff briefing sheet and flag the General Manager on all noteworthy reservations to ensure the execution on house VIP protocols. As an ultimate ambassador for the Verōnika brand the Restaurant Manager will actively meet with and discuss member experience, connect members with each other when appropriate, respond to member issues and inquiries and establish a culture of communication and curiosity. Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings. Proven leadership and professional development experience with teams of individuals from a variety of departments: Events, Membership, Programming, Operations, Facilities, Marketing & Sales, IT & A/V, etc. Oversee all Management team's implementation of training manuals and materials for Bar & Floor staff across the venue. Assist the Verōnika General Manager with recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff. Assist the Veronika General Manager in counting monthly inventory pars of OS&E, Uniforms & Linens and inputting these into Excel and Xtra Chef. Creating an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect. Oversee management team's implementation of training manuals and materials for Host, Bar & Floor staff across the venue Ongoing development of team members to ensure detailed product knowledge, growth and professionalism. Effective performance management and discipline of all bar staff. Effective communication during pre-service briefings of information relating to all wine offerings, members, guests, and daily operations. Set the standards of service unique to Verōnika, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery. Attend and coordinate daily / weekly & monthly operational meetings to ensure effective coordination and cooperation between departments. Implement effective policies to ensure that overall Restaurant, Kitchen and BOH areas cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A. Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. The anticipated annual salary for this position is $80,000 - $90,000 p/y and is experience-based. Fotografiska is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: the qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family + Caregiver Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 26, 2024
Full time
Job Summary The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Responsibilities QUALIFICATIONS: At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Supervisory experience required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality's standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid Maintain a warm and friendly demeanor at all times. Be familiar with the organization of the hotel and know the function of each department. Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards. Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets. Motivate coach counsel and discipline all F&B personnel according to company S.O.P.'s. Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards. Prepare and conduct all F&B interviews and follow hiring procedures according to company S.O.P.'s. Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly. Ensure that wage progress and productivity reports are completed accurately and on a timely basis. Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s. Ensure implementation of all Aimbridge Hospitality's policies and house rules. Assist in developing and ensure implementation of Food and Beverage promotional ideas. Ensure all beverage costs are maintained to meet budget. Focus the F&B Department on their role in contributing to the guest service scores. Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality's standards. Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting. Develop initiate and promote sales including up selling programs for use by all service personnel. Ensure Aimbridge Hospitality's service standards are maintained throughout the Food and Beverage/Banquet Department. Participate in required M.O.D. coverage as scheduled. Initiate all necessary F&B-related reports according to company standards. Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner. Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers. Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned. Maintain all Aimbridge Hospitality's S.O.P.'s concerning credit policies. React to negative trends in market place by implementing food and beverage blitzes and promotions. Organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality's standards. Attend daily BEO meeting. Conduct beverage purchasing as needed. Purchase Food & Beverage operating equipment as needed. Conduct monthly beverage inventories and reconciliations. Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality's standard. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Oversee the operations of the Banquet department. Use the hotel's P.O.S. system to print reports. Analyze reports generated. Establish and maintain key control system. Complete monthly meu analysis and submit to the Corporate Office. Monitor and follow up on all Food and Beverage cash overages and shortages. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Complete all required correspondence in a timely and efficient manner. Attend monthly all-employee meetings and any other functions required by management. Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs. Perform P.O.S. changes in menus or additions/deletions of servers as necessary. Handle items for “Lost and Foundâ€_ according to the standards. Maintain required pars of all stock. Review food sales for accuracy daily. Perform any other duties as requested by the General Manager. Property Details Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city's first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Number Job Category Spa Location The Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care. Demonstrate, promote, and sell spa/salon retail products. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check with guest to ensure continued comfort throughout service. Monitor and stick to time schedule throughout the day. Clean, maintain, and sterilize tools and equipment. Maintain cleanliness of workstation and/or treatment room throughout shift. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Maintain current licensure in service area. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 06, 2024
Full time
Job Number Job Category Spa Location The Ritz-Carlton Portland, 900 SW Washington St., Portland, Oregon, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Provide nail care services such as manicures and pedicures to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care. Demonstrate, promote, and sell spa/salon retail products. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check with guest to ensure continued comfort throughout service. Monitor and stick to time schedule throughout the day. Clean, maintain, and sterilize tools and equipment. Maintain cleanliness of workstation and/or treatment room throughout shift. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Maintain current licensure in service area. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information Pay: $21.28/hour, Ski Pass Incentive available, Fine Dining Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $21.28 to $21.28 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 06, 2024
Full time
Additional Information Pay: $21.28/hour, Ski Pass Incentive available, Fine Dining Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $21.28 to $21.28 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.