Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Job Description Job Description Salary: Earn Big with Independence and Flexibility as a Outside Sales Representative-Restaurant Industry - St. Louis! Join Auto-Chlor Systems as a Outside Sales Representative This is a great opportunity to sell to restaurants throughout the greater St Louis marketplace which includes most of Missouri and a large portion of Western Illinois. The restaurant business is a fun market to sell in with opportunities to work with a lot of interesting people. High Commissions, Short sales cycle for strong cold callers and closers and a great team to help support your efforts. High Earning Potential: 1st year earnings: $75,000-$85,000 2nd year earnings: $85,000-$100,000 Base Salary: $38,000 Why Choose Auto-Chlor: Extensive Training:We invest in your success through comprehensive training for our Outside Sales Representatives. Career Advancement:Opportunities for career growth within the company. Rewards and Recognition:Competitive salary combined with unlimited commission, provided company vehicle, mobile phone, gas card, and a presidents club awards trip for hitting sales quota. Comprehensive Benefits Package: Includes medical, dental, and vision coverage, life and AD&D insurance, 401(k) plan, profit-sharing program, paid holidays, and more. Location: 10606 Trenton Ave. St. Louis, Missouri 63010 Company Description At Auto-Chlor, we deliver solutions to leading brands in the food, healthcare, hospitality, and industrial markets to help make the nation cleaner, safer, and healthier, protecting people and vital resources. A trusted partner in over 100,000 customer locations, Auto-Chlor is a national leader in water, hygiene and infection prevention solutions and services. From food, healthcare, hospitality and industrial markets, our 2,500 plus associates help customers optimize the cleanliness, efficiency, safety, sustainability and profitability of their operations in more than 140 local markets within the United States. As a company, and as individuals, we re passionate about sharing our time, talent and resources. We use our presence and local insights to positively impact the lives and communities we serve. ACS supports programs and initiatives that protect people and nature in the communities in which we live and work. At Auto-Chlor, we are driven to uphold ethical, inclusive, and responsible practices wherever we operate. We respect human rights across all our operations. We cultivate respectful work environments, and work with suppliers that recognize human worth and dignity. Auto-Chlor is an Equal Opportunity Employer minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
May 20, 2024
Full time
Job Description Job Description Salary: Earn Big with Independence and Flexibility as a Outside Sales Representative-Restaurant Industry - St. Louis! Join Auto-Chlor Systems as a Outside Sales Representative This is a great opportunity to sell to restaurants throughout the greater St Louis marketplace which includes most of Missouri and a large portion of Western Illinois. The restaurant business is a fun market to sell in with opportunities to work with a lot of interesting people. High Commissions, Short sales cycle for strong cold callers and closers and a great team to help support your efforts. High Earning Potential: 1st year earnings: $75,000-$85,000 2nd year earnings: $85,000-$100,000 Base Salary: $38,000 Why Choose Auto-Chlor: Extensive Training:We invest in your success through comprehensive training for our Outside Sales Representatives. Career Advancement:Opportunities for career growth within the company. Rewards and Recognition:Competitive salary combined with unlimited commission, provided company vehicle, mobile phone, gas card, and a presidents club awards trip for hitting sales quota. Comprehensive Benefits Package: Includes medical, dental, and vision coverage, life and AD&D insurance, 401(k) plan, profit-sharing program, paid holidays, and more. Location: 10606 Trenton Ave. St. Louis, Missouri 63010 Company Description At Auto-Chlor, we deliver solutions to leading brands in the food, healthcare, hospitality, and industrial markets to help make the nation cleaner, safer, and healthier, protecting people and vital resources. A trusted partner in over 100,000 customer locations, Auto-Chlor is a national leader in water, hygiene and infection prevention solutions and services. From food, healthcare, hospitality and industrial markets, our 2,500 plus associates help customers optimize the cleanliness, efficiency, safety, sustainability and profitability of their operations in more than 140 local markets within the United States. As a company, and as individuals, we re passionate about sharing our time, talent and resources. We use our presence and local insights to positively impact the lives and communities we serve. ACS supports programs and initiatives that protect people and nature in the communities in which we live and work. At Auto-Chlor, we are driven to uphold ethical, inclusive, and responsible practices wherever we operate. We respect human rights across all our operations. We cultivate respectful work environments, and work with suppliers that recognize human worth and dignity. Auto-Chlor is an Equal Opportunity Employer minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Director I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. This position is generally only in communities that also have a Dining Services Coordinator (DSC) and/or an Executive Chef. In such instances, the Dining Services Director provides overall leadership of the department with the Dining Services Coordinator and/or Executive Chef reporting to the Dining Services Director. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions, when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Bachelor s degree in food service management, culinary degree, or equivalent training with four (4) to five (5) years supervisory experience in hospitality or fine dining industries Minimum 5 (five) years volume cooking experience and ability to cook 2 (two) to 3 (three) times per week at the volume required. In communities with an Executive Chef, volume cooking experience for the Dining Services Director may be replaced by equivalent hospitality experience. Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 19, 2024
Full time
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Director I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. This position is generally only in communities that also have a Dining Services Coordinator (DSC) and/or an Executive Chef. In such instances, the Dining Services Director provides overall leadership of the department with the Dining Services Coordinator and/or Executive Chef reporting to the Dining Services Director. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions, when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are always met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Bachelor s degree in food service management, culinary degree, or equivalent training with four (4) to five (5) years supervisory experience in hospitality or fine dining industries Minimum 5 (five) years volume cooking experience and ability to cook 2 (two) to 3 (three) times per week at the volume required. In communities with an Executive Chef, volume cooking experience for the Dining Services Director may be replaced by equivalent hospitality experience. Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
Salamander Employer DC, LLC
Washington, Washington DC
POSITION OBJECTIVE The Overnight Supervisor will supervise the Front Office overnight shift related to hotel operations and facilities and guest services. This role will report directly to the Assistant Director of Front Office. ESSENTIAL JOB FUNCTIONS Direct Supervisor of the Front Office department, under the direction of Director of Hospitality and Director of Front Office Operations Scheduling in collaboration with Front Office Department Forecasting of labor needs, including training time on a monthly basis (based on training expectations). Familiar with the budget process, as it relates to daily operations and monthly finance expectations. Monitors payroll (when designated by management) for missed punches, errors, edits, etc. Must be able to assist with initial training and retraining of Opera Cloud System. Responsible for preparing daily news information, VIP reports, GRF and any other department specific communications/ reports as needed. Responsible for insuring & conducting daily line-ups (as scheduled) with department supervisors/managers. Ensure that departure calls are being done. Greet guests upon arrival using their name, obtaining correct information, escorting guests as needed, giving overview of hotel and amenities Arrange, record, deliver and charge all special requests for arriving guests. Monitor guest activity while at the hotel, including being on call for any special requests or last minute needs Gain comprehensive understanding of all menus, outlets, and amenities of the hotel. Close communication with Operations Managers, Housekeeping and Engineering Being in contact with guest during their stay, offering any special arrangements Ensure that guest charges, transportation, etc. is being posted to guest folio and checking for accuracy Complete knowledge of area attractions, dining, parks, etc. Ability to cooperate and operate seamlessly with all departments of the hotel Ability to work scheduled shifts Create and organize guest data base according to guest history pertaining to requests, likes, dislikes, activity. Perform additional duties as required by Management and/or business demands. EDUCATION/EXPERIENCE One year certification from college or technical school, preferred. One to two year related experience and/or training; or equivalent combination of education and training. Previous experience in a luxury hotel/resort preferred Advanced understanding and system knowledge in Opera (SMS, or similar reservations system) REQUIREMENTS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.
May 22, 2024
Full time
POSITION OBJECTIVE The Overnight Supervisor will supervise the Front Office overnight shift related to hotel operations and facilities and guest services. This role will report directly to the Assistant Director of Front Office. ESSENTIAL JOB FUNCTIONS Direct Supervisor of the Front Office department, under the direction of Director of Hospitality and Director of Front Office Operations Scheduling in collaboration with Front Office Department Forecasting of labor needs, including training time on a monthly basis (based on training expectations). Familiar with the budget process, as it relates to daily operations and monthly finance expectations. Monitors payroll (when designated by management) for missed punches, errors, edits, etc. Must be able to assist with initial training and retraining of Opera Cloud System. Responsible for preparing daily news information, VIP reports, GRF and any other department specific communications/ reports as needed. Responsible for insuring & conducting daily line-ups (as scheduled) with department supervisors/managers. Ensure that departure calls are being done. Greet guests upon arrival using their name, obtaining correct information, escorting guests as needed, giving overview of hotel and amenities Arrange, record, deliver and charge all special requests for arriving guests. Monitor guest activity while at the hotel, including being on call for any special requests or last minute needs Gain comprehensive understanding of all menus, outlets, and amenities of the hotel. Close communication with Operations Managers, Housekeeping and Engineering Being in contact with guest during their stay, offering any special arrangements Ensure that guest charges, transportation, etc. is being posted to guest folio and checking for accuracy Complete knowledge of area attractions, dining, parks, etc. Ability to cooperate and operate seamlessly with all departments of the hotel Ability to work scheduled shifts Create and organize guest data base according to guest history pertaining to requests, likes, dislikes, activity. Perform additional duties as required by Management and/or business demands. EDUCATION/EXPERIENCE One year certification from college or technical school, preferred. One to two year related experience and/or training; or equivalent combination of education and training. Previous experience in a luxury hotel/resort preferred Advanced understanding and system knowledge in Opera (SMS, or similar reservations system) REQUIREMENTS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PIa9f9948aa2b1-0981
May 21, 2024
Full time
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PIa9f9948aa2b1-0981
LOUNGE FLOOR RUNNER Date:May 17, 2024 Location: Great Falls, MT, US, 59405 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:Great FallsNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
May 20, 2024
Full time
LOUNGE FLOOR RUNNER Date:May 17, 2024 Location: Great Falls, MT, US, 59405 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:Great FallsNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
POSITION OBJECTIVE The Overnight Supervisor will supervise the Front Office overnight shift related to hotel operations and facilities and guest services. This role will report directly to the Assistant Director of Front Office. ESSENTIAL JOB FUNCTIONS Direct Supervisor of the Front Office department, under the direction of Director of Hospitality and Director of Front Office Operations Scheduling in collaboration with Front Office Department Forecasting of labor needs, including training time on a monthly basis (based on training expectations). Familiar with the budget process, as it relates to daily operations and monthly finance expectations. Monitors payroll (when designated by management) for missed punches, errors, edits, etc. Must be able to assist with initial training and retraining of Opera Cloud System. Responsible for preparing daily news information, VIP reports, GRF and any other department specific communications/ reports as needed. Responsible for insuring & conducting daily line-ups (as scheduled) with department supervisors/managers. Ensure that departure calls are being done. Greet guests upon arrival using their name, obtaining correct information, escorting guests as needed, giving overview of hotel and amenities Arrange, record, deliver and charge all special requests for arriving guests. Monitor guest activity while at the hotel, including being on call for any special requests or last minute needs Gain comprehensive understanding of all menus, outlets, and amenities of the hotel. Close communication with Operations Managers, Housekeeping and Engineering Being in contact with guest during their stay, offering any special arrangements Ensure that guest charges, transportation, etc. is being posted to guest folio and checking for accuracy Complete knowledge of area attractions, dining, parks, etc. Ability to cooperate and operate seamlessly with all departments of the hotel Ability to work scheduled shifts Create and organize guest data base according to guest history pertaining to requests, likes, dislikes, activity. Perform additional duties as required by Management and/or business demands. EDUCATION/EXPERIENCE One year certification from college or technical school, preferred. One to two year related experience and/or training; or equivalent combination of education and training. Previous experience in a luxury hotel/resort preferred Advanced understanding and system knowledge in Opera (SMS, or similar reservations system) REQUIREMENTS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.
May 20, 2024
Full time
POSITION OBJECTIVE The Overnight Supervisor will supervise the Front Office overnight shift related to hotel operations and facilities and guest services. This role will report directly to the Assistant Director of Front Office. ESSENTIAL JOB FUNCTIONS Direct Supervisor of the Front Office department, under the direction of Director of Hospitality and Director of Front Office Operations Scheduling in collaboration with Front Office Department Forecasting of labor needs, including training time on a monthly basis (based on training expectations). Familiar with the budget process, as it relates to daily operations and monthly finance expectations. Monitors payroll (when designated by management) for missed punches, errors, edits, etc. Must be able to assist with initial training and retraining of Opera Cloud System. Responsible for preparing daily news information, VIP reports, GRF and any other department specific communications/ reports as needed. Responsible for insuring & conducting daily line-ups (as scheduled) with department supervisors/managers. Ensure that departure calls are being done. Greet guests upon arrival using their name, obtaining correct information, escorting guests as needed, giving overview of hotel and amenities Arrange, record, deliver and charge all special requests for arriving guests. Monitor guest activity while at the hotel, including being on call for any special requests or last minute needs Gain comprehensive understanding of all menus, outlets, and amenities of the hotel. Close communication with Operations Managers, Housekeeping and Engineering Being in contact with guest during their stay, offering any special arrangements Ensure that guest charges, transportation, etc. is being posted to guest folio and checking for accuracy Complete knowledge of area attractions, dining, parks, etc. Ability to cooperate and operate seamlessly with all departments of the hotel Ability to work scheduled shifts Create and organize guest data base according to guest history pertaining to requests, likes, dislikes, activity. Perform additional duties as required by Management and/or business demands. EDUCATION/EXPERIENCE One year certification from college or technical school, preferred. One to two year related experience and/or training; or equivalent combination of education and training. Previous experience in a luxury hotel/resort preferred Advanced understanding and system knowledge in Opera (SMS, or similar reservations system) REQUIREMENTS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Coordinator I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and/or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Two (2) to three (3) years experience supervising kitchen, food service and dining room operations in a full-service restaurant. Requires ability to recruit, coach, and manage the performance of a kitchen / dining room staff Minimum two (2) to three (3) years volume cooking experience and ability to cook (3) to four (4) days per week and produce food at the volume required Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
May 20, 2024
Full time
Job Description Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what s right for the resident. For me, that s a big breath of fresh air." - Sunrise Leader The Dining Services Coordinator I is responsible for providing outstanding customer service, overall leadership, and management of the dining and hospitality operations in the community. These responsibilities include, but are not limited to, food preparation and service in accordance with the Sunrise culinary programs, accurate delivery of dietary modifications, procurement, financial and budgetary management, labor management, hiring, supervising and training team members, ensuring proper sanitation and safe food handling, accurate record keeping, inventory and rotation of products, regulatory compliance, and communicating with residents and families to ensure high levels of resident satisfaction. Responsibilities As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below: Preparation & Food Service Delivers consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs Posts and displays weekly and daily menus in accordance with Sunrise standards Completes and utilizes production sheets to control food quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on and participates in front-of-the-house operations to ensure a positive customer experience Ensures all food in Bistro and/or other common areas is fresh, covered, labeled, and dated (as applicable) Actively supports all special events with exceptional emphasis on marketing events Serves minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator to review service and preparation needs each day Resident Focus Partners with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently Actively participates in monthly Resident Council Meetings and other identified food committee meetings Visits with residents during meal periods each day for feedback on menu Ensures coordination of staffing in dining room with ALC before each meal Supplies Management & Risk Management Adheres to established product order guide(s) and vendor programs Ensures compliance with HACCP (Hazard Analysis and Critical Control Points) and local health department regulations Maintains an adequate inventory of food and supplies including emergency supplies Partners with leadership team to ensure community is in compliance with OSHA requirements and to promote Risk Management programs and policies Ensures that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Material Safety Data Sheets (MSDS), Lockout Tagout procedures Food Safety, Sanitation & Maintenance Ensures compliance with local health department regulations and Sunrise standards Practices safe food handling at all times to prevent contamination and/or an outbreak of food borne illness Maintains a clean, organized, and clutter-free kitchen environment Completes and maintains accurate food production records including safe cooking and holding temperatures and a record of the menu as served Completes and maintains accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists Partners with the Maintenance Coordinator for repairs and scheduled maintenance of equipment Financial Management Understands and manages the department budget, including food, labor, and other expenses Keeps financial tools up-to-date and ensures budgeted allowances are maintained Reviews monthly financial statements and implements plans of action around deficiencies Processes and submits monthly expenses and budget data timely Coordinates with the community team to achieve maximum staff economies and cross training Conducts regular inventories as defined by accounting guidelines Training, Leadership and Team Member Development Provides overall management of the department, including but not limited to, recruiting, hiring, training, and coaching Leads and participates in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and inservices Develops a working knowledge of state regulations and ensures compliance Completes team member staffing and scheduling according to operational and budgetary guidelines Conducts a daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid Conducts timely performance appraisals with meaningful conversations Holds team accountable and corrects actions when necessary, with proper documentation Attends regular meetings as required (e.g., Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement) Maintains compliance in assigned required training as applicable to this role to ensure that Sunrise standards are met. Experience and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required Two (2) to three (3) years experience supervising kitchen, food service and dining room operations in a full-service restaurant. Requires ability to recruit, coach, and manage the performance of a kitchen / dining room staff Minimum two (2) to three (3) years volume cooking experience and ability to cook (3) to four (4) days per week and produce food at the volume required Current ServSafe certification Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms Must possess basic knowledge of nutrition and modified diets Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Must possess written and verbal skills for effective communication with the ability to facilitate small group presentations Proven ability to manage food and labor budgets, and achieve established targets Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Proficient in basic computer skills and programs with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times Qualifications Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will Make a Difference Every Day We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 20, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Chef in Training Up to $19 - $23/hr with tips Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still getting full-time hours? This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break About DIG on 4th: DIG on 4th is a neighborhood restaurant, brought to you by DIG Food Group, where our vegetable-forward dishes are served in a slightly different way. We aim to serve timeless food that is both surprising and familiar. About DIG: Dig is a farm-to-table food company with over 25 locations in New York and the Northeast, serving seasonal vegetables and culinary comfort food on an urban scale. The company is built on a culture of driven curiosity and ambitious innovation, finding and implementing new solutions to offering a simple, healthy, affordable meal. Our mission is to build a better food system (one vegetable at a time) that offers a better deal to customers, cooks, and farmers alike. Since getting started in 2011, we have focused on the essentials of our mission- building kitchens, training chefs, and developing one-on-one relationships with over 50 partner farms. The next few years will be a period of expansion, as we open in new cities and use the platform we've built for a better conversation around sourcing, cooking, and the business of food. About the role: Your passion for hospitality and great food has lead you to develop skills in connecting with guests and working within a team dead set on excellence, warmth, and fun. The Back Server is an integral member of the team, connecting the kitchen with the dining room - bringing food to our guests and information to the expediter and chef. You love to move fast, see everything, and be everywhere. As a Back Server you believe in, and gain energy from, the power of a great team working together and supporting each other and love to find ways to help and support those you work with. You have a never ending hunger for continued education and love to learn about what is currently being harvested in the fields, the people that grew and produced each wine you serve, and the history of the neighborhood and the street corner our restaurant inhabits. You will: Help to build, maintain, and constantly improve the culture of the restaurant and keep a focus on education and a great work environment. You should be an example of the type of person you want to work alongside every service. Thrive in the heat of service being able to multi-task and prioritize between multiple roles and responsibilities from running food to clearing and resetting tables, to polishing glassware and liaising with the dishwashers. Care for each guest, whether or not they even dine with us, and lead by example in the type of generous hospitality we want to be known for. Communicate constantly and efficiently with your entire team from expediters and servers to management and chefs. Maintain comprehensive knowledge of the restaurant's menu, it's products and their source, and the details of the restaurant and neighborhood. Be constantly looking to deepen and expand your knowledge and experience. Be the face of hospitality for the restaurant and lead by example with generous hospitality for your team, locals, regulars, and first timers. Achieve and maintain Department of Health Standards, holding your fellow teammates accountable and role-modeling cleanliness and organization throughout your station and the restaurant. You have: 1 years minimum restaurant or food and beverage experience. Dining room experience not necessary. A passion for real, good food and genuine hospitality. The willingness to roll up your sleeves and pitch in whenever necessary. The discipline and desire to maintain systems and organization within fast changing environments. Excellent communication skills. Ability to learn technological platforms and work systematically with them. An eye for detail. A flexible schedule, especially throughout the first six months of the opening. The ability to perform physical requirements of the position (lift up to 50lbs). The desire for professional improvement and the process of learning. The drive to build strong ties in your restaurant's community. The ability to take many variables to find the best solution to a problem. An organized approach to achieving team goals. Physical Demands: While performing these job duties, the employee is regularly required to see, talk, hear, and reach. The employee is regularly required to sit, walk, and stand for long periods of time. The employee is required to use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation. The employee is also required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position and does not contain all of the essential requirements and functions of the position. Employees will be required to perform any other job-related duties assigned by their supervisor. This job description does not include all the duties that may be assigned to the employee and it may be revised from time to time with or without notice. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the employee's manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The employee will actively follow Dig Inn policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
May 19, 2024
Full time
Chef in Training Up to $19 - $23/hr with tips Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still getting full-time hours? This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break About DIG on 4th: DIG on 4th is a neighborhood restaurant, brought to you by DIG Food Group, where our vegetable-forward dishes are served in a slightly different way. We aim to serve timeless food that is both surprising and familiar. About DIG: Dig is a farm-to-table food company with over 25 locations in New York and the Northeast, serving seasonal vegetables and culinary comfort food on an urban scale. The company is built on a culture of driven curiosity and ambitious innovation, finding and implementing new solutions to offering a simple, healthy, affordable meal. Our mission is to build a better food system (one vegetable at a time) that offers a better deal to customers, cooks, and farmers alike. Since getting started in 2011, we have focused on the essentials of our mission- building kitchens, training chefs, and developing one-on-one relationships with over 50 partner farms. The next few years will be a period of expansion, as we open in new cities and use the platform we've built for a better conversation around sourcing, cooking, and the business of food. About the role: Your passion for hospitality and great food has lead you to develop skills in connecting with guests and working within a team dead set on excellence, warmth, and fun. The Back Server is an integral member of the team, connecting the kitchen with the dining room - bringing food to our guests and information to the expediter and chef. You love to move fast, see everything, and be everywhere. As a Back Server you believe in, and gain energy from, the power of a great team working together and supporting each other and love to find ways to help and support those you work with. You have a never ending hunger for continued education and love to learn about what is currently being harvested in the fields, the people that grew and produced each wine you serve, and the history of the neighborhood and the street corner our restaurant inhabits. You will: Help to build, maintain, and constantly improve the culture of the restaurant and keep a focus on education and a great work environment. You should be an example of the type of person you want to work alongside every service. Thrive in the heat of service being able to multi-task and prioritize between multiple roles and responsibilities from running food to clearing and resetting tables, to polishing glassware and liaising with the dishwashers. Care for each guest, whether or not they even dine with us, and lead by example in the type of generous hospitality we want to be known for. Communicate constantly and efficiently with your entire team from expediters and servers to management and chefs. Maintain comprehensive knowledge of the restaurant's menu, it's products and their source, and the details of the restaurant and neighborhood. Be constantly looking to deepen and expand your knowledge and experience. Be the face of hospitality for the restaurant and lead by example with generous hospitality for your team, locals, regulars, and first timers. Achieve and maintain Department of Health Standards, holding your fellow teammates accountable and role-modeling cleanliness and organization throughout your station and the restaurant. You have: 1 years minimum restaurant or food and beverage experience. Dining room experience not necessary. A passion for real, good food and genuine hospitality. The willingness to roll up your sleeves and pitch in whenever necessary. The discipline and desire to maintain systems and organization within fast changing environments. Excellent communication skills. Ability to learn technological platforms and work systematically with them. An eye for detail. A flexible schedule, especially throughout the first six months of the opening. The ability to perform physical requirements of the position (lift up to 50lbs). The desire for professional improvement and the process of learning. The drive to build strong ties in your restaurant's community. The ability to take many variables to find the best solution to a problem. An organized approach to achieving team goals. Physical Demands: While performing these job duties, the employee is regularly required to see, talk, hear, and reach. The employee is regularly required to sit, walk, and stand for long periods of time. The employee is required to use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation. The employee is also required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position and does not contain all of the essential requirements and functions of the position. Employees will be required to perform any other job-related duties assigned by their supervisor. This job description does not include all the duties that may be assigned to the employee and it may be revised from time to time with or without notice. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the employee's manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The employee will actively follow Dig Inn policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to est ablished standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates d iscrepancies to the expeditor. Completes all set-up and closin g duties in a timely fashion. Is familiar with all menu specif ications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws an d all related manual material. Promotes positive public/em ployee relations at all times. Performs all other related and compatible duties as assigned. High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to est ablished standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates d iscrepancies to the expeditor. Completes all set-up and closin g duties in a timely fashion. Is familiar with all menu specif ications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws an d all related manual material. Promotes positive public/em ployee relations at all times. Performs all other related and compatible duties as assigned. High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to established standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor. Completes all set-up and closing duties in a timely fashion. Is familiar with all menu specifications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws and all related manual material. Promotes positive public/employee relations at all times. Performs all other related and compatible duties as assigned. Qualifications High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Completes all established set-up, stocking and closing duties on time. Clears, cleans and resets tables according to procedures. Cleans area under and around tables and hutches. Knows and adheres to health and sanitation guidelines at all times. Demonstrates a courteous, friendly, polite, congenial and efficient attitude. Promotes positive guest/employee relations. Serves all guests according to established standards of service. Delivers all items in a timely and courteous manner. Assist servers and bussers as necessary with established pre-bus and pre-set standards. Communicates customer requests to assigned server. Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers. Knowledgeable of restaurant (ordering) systems; expediting systems. Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor. Completes all set-up and closing duties in a timely fashion. Is familiar with all menu specifications and abbreviations. Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty. Maintains a clean, safe, hazard-free work environment within area of responsibility. Adheres to food & beverage policies, procedures, state liquor laws and all related manual material. Promotes positive public/employee relations at all times. Performs all other related and compatible duties as assigned. Qualifications High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Freedom Pointe at the Villages
Burlington, New Jersey
Position Title: Utility Worker PART-TIME Weekends included FLSA Status: Non- Exempt Department: Dining Supervisor Title: Executive Chef I. POSITION OBJECTIVE Follows State regulations for sanitation to prevent and/or eliminate the spread of bacteria. Completes daily cleaning assignments within proper time frame. Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions. Hospitality Promises We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask, "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. II. ESSENTIAL FUNCTIONS Ensures excellent customer service is provided to residents, family members, guests, and staff. Cleans floors and walls in kitchen and cafeteria. Cleans small and large kettles, steamers and carts daily. Cleans dish machine after each use and lets the parts air dry. Cleans all service ware including pots and pans. Stores all tableware and other items in proper area. Properly disposes of trash after each meal. Delivers food carts and nourishments to all dining service areas. Assist in dining room and bistro areas. Collects soiled dishes throughout the dining room and stacks items in bus pans. III. OTHER JOB FUNCTIONS Performs specific work duties and responsibilities as assigned by supervisor. IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS Minimum completion of eighth grade or equivalent experience. Must be able to follow written and oral directions. V. LICENSES/ CERTIFICATIONS Must obtain all local, state, and federal food safety certifications; including but not limited to Serv Safe certification within one year of hire. All certifications must be current while employed. Copies of certification(s) must be provided to the Department and Human Resources. VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Ability to read and write in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
May 16, 2024
Full time
Position Title: Utility Worker PART-TIME Weekends included FLSA Status: Non- Exempt Department: Dining Supervisor Title: Executive Chef I. POSITION OBJECTIVE Follows State regulations for sanitation to prevent and/or eliminate the spread of bacteria. Completes daily cleaning assignments within proper time frame. Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions. Hospitality Promises We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask, "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. II. ESSENTIAL FUNCTIONS Ensures excellent customer service is provided to residents, family members, guests, and staff. Cleans floors and walls in kitchen and cafeteria. Cleans small and large kettles, steamers and carts daily. Cleans dish machine after each use and lets the parts air dry. Cleans all service ware including pots and pans. Stores all tableware and other items in proper area. Properly disposes of trash after each meal. Delivers food carts and nourishments to all dining service areas. Assist in dining room and bistro areas. Collects soiled dishes throughout the dining room and stacks items in bus pans. III. OTHER JOB FUNCTIONS Performs specific work duties and responsibilities as assigned by supervisor. IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS Minimum completion of eighth grade or equivalent experience. Must be able to follow written and oral directions. V. LICENSES/ CERTIFICATIONS Must obtain all local, state, and federal food safety certifications; including but not limited to Serv Safe certification within one year of hire. All certifications must be current while employed. Copies of certification(s) must be provided to the Department and Human Resources. VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Ability to read and write in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Position Title: Utility Worker PART-TIME Weekends included FLSA Status: Non- Exempt Department: Dining Supervisor Title: Executive Chef I. POSITION OBJECTIVE Follows State regulations for sanitation to prevent and/or eliminate the spread of bacteria. Completes daily cleaning assignments within proper time frame. Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions. Hospitality Promises We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask, "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. II. ESSENTIAL FUNCTIONS Ensures excellent customer service is provided to residents, family members, guests, and staff. Cleans floors and walls in kitchen and cafeteria. Cleans small and large kettles, steamers and carts daily. Cleans dish machine after each use and lets the parts air dry. Cleans all service ware including pots and pans. Stores all tableware and other items in proper area. Properly disposes of trash after each meal. Delivers food carts and nourishments to all dining service areas. Assist in dining room and bistro areas. Collects soiled dishes throughout the dining room and stacks items in bus pans. III. OTHER JOB FUNCTIONS Performs specific work duties and responsibilities as assigned by supervisor. IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS Minimum completion of eighth grade or equivalent experience. Must be able to follow written and oral directions. V. LICENSES/ CERTIFICATIONS Must obtain all local, state, and federal food safety certifications; including but not limited to Serv Safe certification within one year of hire. All certifications must be current while employed. Copies of certification(s) must be provided to the Department and Human Resources. VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Ability to read and write in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
May 16, 2024
Full time
Position Title: Utility Worker PART-TIME Weekends included FLSA Status: Non- Exempt Department: Dining Supervisor Title: Executive Chef I. POSITION OBJECTIVE Follows State regulations for sanitation to prevent and/or eliminate the spread of bacteria. Completes daily cleaning assignments within proper time frame. Masonic Village at Burlington fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all our job descriptions. Hospitality Promises We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask, "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. II. ESSENTIAL FUNCTIONS Ensures excellent customer service is provided to residents, family members, guests, and staff. Cleans floors and walls in kitchen and cafeteria. Cleans small and large kettles, steamers and carts daily. Cleans dish machine after each use and lets the parts air dry. Cleans all service ware including pots and pans. Stores all tableware and other items in proper area. Properly disposes of trash after each meal. Delivers food carts and nourishments to all dining service areas. Assist in dining room and bistro areas. Collects soiled dishes throughout the dining room and stacks items in bus pans. III. OTHER JOB FUNCTIONS Performs specific work duties and responsibilities as assigned by supervisor. IV. KNOWLEDGE / EXPERIENCE REQUIREMENTS Minimum completion of eighth grade or equivalent experience. Must be able to follow written and oral directions. V. LICENSES/ CERTIFICATIONS Must obtain all local, state, and federal food safety certifications; including but not limited to Serv Safe certification within one year of hire. All certifications must be current while employed. Copies of certification(s) must be provided to the Department and Human Resources. VI. PHYSICAL & ENVIRONMENTAL JOB REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Ability to read and write in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
LOUNGE FLOOR RUNNER Date:Apr 29, 2024 Location: Billings, MT, US, 59102 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:BillingsNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
May 16, 2024
Full time
LOUNGE FLOOR RUNNER Date:Apr 29, 2024 Location: Billings, MT, US, 59102 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:BillingsNearest Secondary Market:Montana Job Segment: Housekeeping, Hospitality
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
As a server at the Oasis Pool at The Everline Resort & Spa, you'll use your passion for guest service to ensure a seamless experience. As a pool server, you have the closest interactions with our hotel patrons and have the greatest impact on their impression of the resort. Working alongside the rest of the Oasis Pool team, you'll create memorable service experiences for our guests. About Everline Resort & Spa Located in California's Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy's Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Discounted Palisades Tahoe Ski Pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement. An employee assistance program. Paid time off /sick time Participation in a 401(k) plan with a company match. For Full Time Year-Round Team Members Share your personal passions and knowledge of the food, services and amenities available to guests to help them feel at home. Orchestrate an extraordinary guest experience by providing a fun and positive environment. Be an advocate of our menu offering, receive food & drink orders, and ensure accuracy before guest delivery. Experience. Two years' previous experience providing customer service preferably in a similar setting with a working knowledge of Spirits, Wine, Beer and Food service. Knowledge of applicable laws and regulations. Alcohol service and Food Handler certifications are preferred. Impeccable customer service and social perceptiveness. Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends and holidays. Friendly. Must be able to deliver a fun and friendly environment during each guest exchange. Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant. Available for AM/PM Shifts Physical Requirements and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs, occasionally lifting 50lbs. Bending and moving intermittently. Use fingers to grasp, move or assemble very small objects. Must be able to balance, stoop, kneel, crouch, bend, stretch and twist or reach. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Typical equipment used include but are not limited to computers, POS systems, handheld devices, phones, and household cleaning supplies. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Wage: $16/hr
May 16, 2024
Full time
As a server at the Oasis Pool at The Everline Resort & Spa, you'll use your passion for guest service to ensure a seamless experience. As a pool server, you have the closest interactions with our hotel patrons and have the greatest impact on their impression of the resort. Working alongside the rest of the Oasis Pool team, you'll create memorable service experiences for our guests. About Everline Resort & Spa Located in California's Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region. Our on-site restaurant options include casual dining at Sandy's Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season. Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Discounted Palisades Tahoe Ski Pass Food & beverage, retail, and spa discounts Free rentals on ski gear, ice skates, nordic skiing, and golf course access Discounted rooms at Hyatt and CoralTree Properties Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement. An employee assistance program. Paid time off /sick time Participation in a 401(k) plan with a company match. For Full Time Year-Round Team Members Share your personal passions and knowledge of the food, services and amenities available to guests to help them feel at home. Orchestrate an extraordinary guest experience by providing a fun and positive environment. Be an advocate of our menu offering, receive food & drink orders, and ensure accuracy before guest delivery. Experience. Two years' previous experience providing customer service preferably in a similar setting with a working knowledge of Spirits, Wine, Beer and Food service. Knowledge of applicable laws and regulations. Alcohol service and Food Handler certifications are preferred. Impeccable customer service and social perceptiveness. Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends and holidays. Friendly. Must be able to deliver a fun and friendly environment during each guest exchange. Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant. Available for AM/PM Shifts Physical Requirements and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs, occasionally lifting 50lbs. Bending and moving intermittently. Use fingers to grasp, move or assemble very small objects. Must be able to balance, stoop, kneel, crouch, bend, stretch and twist or reach. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high. Typical equipment used include but are not limited to computers, POS systems, handheld devices, phones, and household cleaning supplies. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. Wage: $16/hr
LOUNGE FLOOR RUNNER Date:May 3, 2024 Location: Sidney, MT, US, 59270 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:Montana Job Segment: Housekeeping, Hospitality
May 16, 2024
Full time
LOUNGE FLOOR RUNNER Date:May 3, 2024 Location: Sidney, MT, US, 59270 Apply now " Casino Floor Runner Montana's Best Casinos: We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all of their needs without them even having to ask. We are service aficionados. We're friendly, fun, enthusiastic and entertaining. We love to make people smile. We promise to deliver service so good, it's surprising! About The Job: The Casino Floor Runner works to support Montana's Best Casinos' ultimate focus of consistently delivering, friendly smiles, clean facilities, and a world-class gaming experience to all of our players. Each Floor Runner works in support of the casino operations team to perform a variety of tasks including cash handling and accounting, stocking, pricing, rotating and displaying of merchandise, housekeeping inside and outside of the casino, ensuring guest privacy, safety and security, efficiently preparing and completing drink orders, and above all else delivering exceptional customer service at all times. Accountabilities: You are our ideal candidate if you have: + Incredible customer service skills & the steadfast resolve to help maintain a player-centered culture. + A knack for remembering the names and faces of those regular guests and getting to know their likes & dislikes to make them feel valued. + Pride in your appearance and willing adherence to uniform standards. + The ability to work as part of a team and interact with a variety of stakeholders - from hourly team members, customers, vendors, and corporate representatives. + The ability to learn to use and troubleshoot equipment. + The ability to interpret instructions, reports and information and complete corresponding paperwork. + An investment in the cleanliness, condition and smooth operation of the location both inside and out. + The ability to multitask and monitor players and situations both inside and outside the location. + The ability to handle complaints with empathy, compassion, and confidence. + Availability to work a flexible schedule of nights, days, weekends, and holidays with regular attendance. + The ability to attend and pass a Montana State Approved Alcohol Education Training and maintain certification with refresher training as required by law. Nearest Major Market:Montana Job Segment: Housekeeping, Hospitality
EOS Hospitality
Hilton Head Island, South Carolina
Seasonal Pool Server responsibilities include, but are not limited to; Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner Performs side work to ensure seamless transitions between shifts Suggests and up-sells appropriate beverage, cocktail and food items Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills Understands and follows all state laws and company policies for beverage service Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance Greets all guests with a positive attitude Enforces all poolside rules and prevents unsafe behavior Keeps the pool deck, cabanas, and other designated areas clean of debris Removes soiled towels and places them in the dirty bins Replenishes clean towels and removes the dirty bins Empties full trash bins on the pool decks Communicates with housekeeping to keep a replenishment of clean pool towels Provides excellent guest service on the pool decks by assisting guests with their needs and questions Removes towels from lounge chairs after periods of being unattended Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places Ensures all pool furniture is in clean and orderly fashion Assist guests with towels, chairs and umbrellas on pool decks and cabanas Due to the cyclical nature of the hospitality business and weather, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. Team members may enjoy the following benefits: Medical, Dental, Vision, and Supplemental Plans Paid Time Off and Paid Holidays 401(k) Retirement Plan with Company Match Long-Term & Short-Term Disability Insurance Life, AD&D, and Supplemental Insurances Employee Assistance Program Resort Accommodation Discounts Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
May 16, 2024
Full time
Seasonal Pool Server responsibilities include, but are not limited to; Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner Performs side work to ensure seamless transitions between shifts Suggests and up-sells appropriate beverage, cocktail and food items Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills Understands and follows all state laws and company policies for beverage service Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance Greets all guests with a positive attitude Enforces all poolside rules and prevents unsafe behavior Keeps the pool deck, cabanas, and other designated areas clean of debris Removes soiled towels and places them in the dirty bins Replenishes clean towels and removes the dirty bins Empties full trash bins on the pool decks Communicates with housekeeping to keep a replenishment of clean pool towels Provides excellent guest service on the pool decks by assisting guests with their needs and questions Removes towels from lounge chairs after periods of being unattended Cleans up at the end of the day by returning all chairs, tables, and lounge chairs to their proper places Ensures all pool furniture is in clean and orderly fashion Assist guests with towels, chairs and umbrellas on pool decks and cabanas Due to the cyclical nature of the hospitality business and weather, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. Team members may enjoy the following benefits: Medical, Dental, Vision, and Supplemental Plans Paid Time Off and Paid Holidays 401(k) Retirement Plan with Company Match Long-Term & Short-Term Disability Insurance Life, AD&D, and Supplemental Insurances Employee Assistance Program Resort Accommodation Discounts Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Sage Hospitality Resources, LLP
Asbury Park, New Jersey
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability
May 15, 2024
Full time
Why us? Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. ID: 0 Position Type: Regular Full-Time Property : The Asbury Hotel Outlet: The Asbury Category: Restaurant Operations Address : 210 5th Ave City : Asbury Park State : New Jersey EOE Protected Veterans/Disability