Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
May 07, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 03, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
May 03, 2024
Full time
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
Food server Full-Time/Evening (Independent Living) $1,000 sign-on bonus ABOUT FRIENDSHIP VILLAGE CHESTERFIELD Industry: Healthcare Social: Company Website DESCRIPTION Job Type Full-time Description Sets tables and maintains work stations in proper order. Takes orders, provides service and requested items both graciously and courteously. Clears dishes from tables during and after meal service. Answers pertinent questions about menu items. Prepares therapeutic desserts and salads, as required. Transports hot and cold foods to and from the Village Care Center, as needed. Transports all required non-food items to and from the Village Care Center, main dining rooms, and other areas as needed. Maintains sanitation, hygiene and safety standards. Assists in maintaining a high level of customer service for our residents and their guests. Assists with dishwashing and distribution of clean dishes if needed. Maintains acceptable standards of personal hygiene and complies with department dress code. Completes all assigned cleaning tasks. Maintains station equipment and work area in safe and sanitary conditions. Attends in-service training and education sessions as assigned. Performs specific work duties and responsibilities as assigned by supervisor. If you have any questions feel free to contact Melissa at . Requirements • Ability to read, write, and speak English, perform simple arithmetic, and follow written and oral instructions in English. • Experience waiting tables in a hotel, restaurant or club with fine dining preferred, but not required. Will train on-the-job. • Ability to interpret and explain the menu, refer or answer questions, coordinate the meal service process and respond to requests. • Ability to work in close cooperation with residents, guest, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness. • Fundamental understanding of hospitality, customer service, table service techniques, personal hygiene and appearance. Hear from out team! Server Video: Faith Based: Growth within: PIc98d13d2468f-2218
May 02, 2024
Full time
Food server Full-Time/Evening (Independent Living) $1,000 sign-on bonus ABOUT FRIENDSHIP VILLAGE CHESTERFIELD Industry: Healthcare Social: Company Website DESCRIPTION Job Type Full-time Description Sets tables and maintains work stations in proper order. Takes orders, provides service and requested items both graciously and courteously. Clears dishes from tables during and after meal service. Answers pertinent questions about menu items. Prepares therapeutic desserts and salads, as required. Transports hot and cold foods to and from the Village Care Center, as needed. Transports all required non-food items to and from the Village Care Center, main dining rooms, and other areas as needed. Maintains sanitation, hygiene and safety standards. Assists in maintaining a high level of customer service for our residents and their guests. Assists with dishwashing and distribution of clean dishes if needed. Maintains acceptable standards of personal hygiene and complies with department dress code. Completes all assigned cleaning tasks. Maintains station equipment and work area in safe and sanitary conditions. Attends in-service training and education sessions as assigned. Performs specific work duties and responsibilities as assigned by supervisor. If you have any questions feel free to contact Melissa at . Requirements • Ability to read, write, and speak English, perform simple arithmetic, and follow written and oral instructions in English. • Experience waiting tables in a hotel, restaurant or club with fine dining preferred, but not required. Will train on-the-job. • Ability to interpret and explain the menu, refer or answer questions, coordinate the meal service process and respond to requests. • Ability to work in close cooperation with residents, guest, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness. • Fundamental understanding of hospitality, customer service, table service techniques, personal hygiene and appearance. Hear from out team! Server Video: Faith Based: Growth within: PIc98d13d2468f-2218
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
May 02, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
Full-time Housekeeper , Live-out Division: Domestic Hospitality Ref ID: R Location: New Canaan, CT 06840 Salary /Rate: $ 30 - $3 5 per hour Schedule: Monday - Friday with some weekends as needed Hours: 8 am - 5 pm . 40 hours guaranteed. Job description : A private family seeks to hire an experienced and detail-oriented Housekeeper . The ideal candidate must be kind, hard-working and passionate about providing excellent service and support to the principals and guests. A quiet, respectful, and kind demeanor, with extensive knowledge about cleaning, organizing and an implacable attention to detail. Responsibilities : Full-charge housekeeping responsibilities; museum-quality cleaning and organizing Laundry and ironing of clothing and linens, caring for fine garments Organizing closets and wardrobe management Packing/unpacking Household organization (closets, pantries, cabinets, etc.) Hands-on care for furniture; polishing fine surfaces, silver and fine china Assisting with special events and dinners Help with dinner service (setting up tables for dining) Providing excellent service to principals and guests Housesitting when the family is traveling Plant care Assist with Pet care: 3 large dogs Requirements: Minimum 3 years related work experience Private home experience preferred Utmost sense of confidentiality and discretion Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid United States work authorization Valid Driver's License SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License SSIN123 Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually Applicants will be contacted directly if selected as a candidate. Due to the high volume of applications - only those that apply on our website or third-party affiliated websites will be considered No phone call inquiries will be accepted at this time If you are having trouble with the application, please submit your resume directly to Want to be considered for other roles? Please continue to check our website and apply for additional employment opportunities at
May 01, 2024
Full time
Full-time Housekeeper , Live-out Division: Domestic Hospitality Ref ID: R Location: New Canaan, CT 06840 Salary /Rate: $ 30 - $3 5 per hour Schedule: Monday - Friday with some weekends as needed Hours: 8 am - 5 pm . 40 hours guaranteed. Job description : A private family seeks to hire an experienced and detail-oriented Housekeeper . The ideal candidate must be kind, hard-working and passionate about providing excellent service and support to the principals and guests. A quiet, respectful, and kind demeanor, with extensive knowledge about cleaning, organizing and an implacable attention to detail. Responsibilities : Full-charge housekeeping responsibilities; museum-quality cleaning and organizing Laundry and ironing of clothing and linens, caring for fine garments Organizing closets and wardrobe management Packing/unpacking Household organization (closets, pantries, cabinets, etc.) Hands-on care for furniture; polishing fine surfaces, silver and fine china Assisting with special events and dinners Help with dinner service (setting up tables for dining) Providing excellent service to principals and guests Housesitting when the family is traveling Plant care Assist with Pet care: 3 large dogs Requirements: Minimum 3 years related work experience Private home experience preferred Utmost sense of confidentiality and discretion Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid United States work authorization Valid Driver's License SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License SSIN123 Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually Applicants will be contacted directly if selected as a candidate. Due to the high volume of applications - only those that apply on our website or third-party affiliated websites will be considered No phone call inquiries will be accepted at this time If you are having trouble with the application, please submit your resume directly to Want to be considered for other roles? Please continue to check our website and apply for additional employment opportunities at
Housekeeper , Full-time ( Formal Residence ) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $ 40 - $ 45 per hour Schedule: Monday - Friday Must be able to work weekends when principals reside primarily in the summer. Hours: 8 am - 5 pm or 11 am - 8 pm (Schedule can be flexible) Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Summary: A UHNW private family seeks to hire an experienced and detailed Housekeeper to join a household team to support with the cleaning and organizing of their private estate in Newport, RI. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning and working with art, antiques, and expensive furnishings. The hired housekeeper must be comfortable working as part of a team of housekeepers and other household staff. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Full-charge Museum quality housekeeping responsibilities Care and maintenance of art, antiques, and expensive furnishings and decorations Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Detailed ironing (principal's clothes, shirts, and linens) Deep cleaning and organizing bathrooms Must be comfortable working around dogs (no pet care required) Occasionally assisting the chef with preparing food and vegetables, etc. Must be able to work as part of a team of housekeepers Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule with availability to work overtime and weekends as needed Valid US work authorization Valid Driver's license SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Housekeeper , Full-time ( Formal Residence ) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $ 40 - $ 45 per hour Schedule: Monday - Friday Must be able to work weekends when principals reside primarily in the summer. Hours: 8 am - 5 pm or 11 am - 8 pm (Schedule can be flexible) Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Summary: A UHNW private family seeks to hire an experienced and detailed Housekeeper to join a household team to support with the cleaning and organizing of their private estate in Newport, RI. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning and working with art, antiques, and expensive furnishings. The hired housekeeper must be comfortable working as part of a team of housekeepers and other household staff. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Full-charge Museum quality housekeeping responsibilities Care and maintenance of art, antiques, and expensive furnishings and decorations Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Detailed ironing (principal's clothes, shirts, and linens) Deep cleaning and organizing bathrooms Must be comfortable working around dogs (no pet care required) Occasionally assisting the chef with preparing food and vegetables, etc. Must be able to work as part of a team of housekeepers Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule with availability to work overtime and weekends as needed Valid US work authorization Valid Driver's license SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Laundress / Housekeeper, Full-time (Private Estate) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $40 - $ 50 per hour Schedule: Monday - Friday Must be able to work weekends when principals are in residence primarily in the summer season. Hours: Flexible hours. Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Description A UHNW private family seeks to hire an experienced and detailed Laundress / Housekeeper to join a household team and support the team with managing all laundry services in-house . This job requires one to be hands-on and support the housekeeping team as needed with maintaining the cleanliness of the residence Great attention to detail is required for this role Must be familiar with and confident in managing all laundry and ironing equipment. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Managing all laundry within the residence laundry room Detailed laundering and ironing Responsible for the full organization of closets, cabinets, wardrobes, etc. Care of fine garments and fabrics Packing/ unpacking for travel as needed Ironing, steaming, pressing linens Pressing dress shirts General sewing, repairing buttons & holes Closet management & archiving by season, color, designer, and collection Support with light housekeeping duties as needed Must be able to work as part of the household team Requirements : Minimum 3-5 years of related work experience as a laundress Excellent references are required from current and previous employers Strong communication skills, both written and verbal Prioritizing tasks and multi-task effectively Exceptional organizational and time management skills Strong communication skills, both written and verbal Professional mindset and the utmost discretion Valid US work authorization Valid Driver's License Must be pet-friendly SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Laundress / Housekeeper, Full-time (Private Estate) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $40 - $ 50 per hour Schedule: Monday - Friday Must be able to work weekends when principals are in residence primarily in the summer season. Hours: Flexible hours. Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Description A UHNW private family seeks to hire an experienced and detailed Laundress / Housekeeper to join a household team and support the team with managing all laundry services in-house . This job requires one to be hands-on and support the housekeeping team as needed with maintaining the cleanliness of the residence Great attention to detail is required for this role Must be familiar with and confident in managing all laundry and ironing equipment. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Managing all laundry within the residence laundry room Detailed laundering and ironing Responsible for the full organization of closets, cabinets, wardrobes, etc. Care of fine garments and fabrics Packing/ unpacking for travel as needed Ironing, steaming, pressing linens Pressing dress shirts General sewing, repairing buttons & holes Closet management & archiving by season, color, designer, and collection Support with light housekeeping duties as needed Must be able to work as part of the household team Requirements : Minimum 3-5 years of related work experience as a laundress Excellent references are required from current and previous employers Strong communication skills, both written and verbal Prioritizing tasks and multi-task effectively Exceptional organizational and time management skills Strong communication skills, both written and verbal Professional mindset and the utmost discretion Valid US work authorization Valid Driver's License Must be pet-friendly SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
May 01, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Makes coffee and fills fruit juice dispensers Cleans floors Assembles food order to be taken to the dining room Basic Qualifications : Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $16.00 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Apr 26, 2024
Full time
Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Makes coffee and fills fruit juice dispensers Cleans floors Assembles food order to be taken to the dining room Basic Qualifications : Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $16.00 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Apr 26, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 22, 2024
Full time
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Makes coffee and fills fruit juice dispensers Cleans floors Assembles food order to be taken to the dining room Basic Qualifications : Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $16.00 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Apr 21, 2024
Full time
Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs. Responsibilities : Responsible for delivering orders to the Guest's table or staging area in the dining room/lounge area Responsible for welcoming and interacting with Guests in a positive and friendly manner Delivers orders using designated pivot points Checks receipts and assembles the order for the Guest Has good judgment of food quality and production, understands the impact of spoilage Ensures that the food presentation is fresh and up to quality standards Replenishes food and other serving items on the serving line as necessary Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed May pre-bus tables or seat guests May do "Side Work" pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins Replenishes supply of clean linens, silverware, glassware and dishes in dining room Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room Makes coffee and fills fruit juice dispensers Cleans floors Assembles food order to be taken to the dining room Basic Qualifications : Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Previous restaurant experience; understanding of full service environment Previous fine dining/table service experience preferred Knowledge of Hawaiian/Japanese language preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $16.00 per hour , plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Apr 20, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Apr 17, 2024
Full time
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with a range starting at $60k annually + benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel in Downtown. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. Other duties as assigned consistent with the functions of this position as needed at the property. HC6 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PIf4d92120da32-4712
May 07, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with a range starting at $60k annually + benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel in Downtown. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. Other duties as assigned consistent with the functions of this position as needed at the property. HC6 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PIf4d92120da32-4712
FIGO is currently hiring a SERVICE MANAGER/SOMMELIER to join our FOH team! FIGO offers Italian inspired cuisine in a stylishly elegant setting. The menu features house-made ricotta, wood-fired pizzas, and made-from-scratch pastas. At FIGO, our approach is simple; source the best ingredients possible and prepare them in an uncomplicated and modern way. FIGO is a part of the ICONINK portfolio, a full-service international hospitality and lifestyle brand which takes inspiration from global cuisine and culture. The SERVICE MANAGER/SOMMELIER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the SERVICE MANAGER/SOMMELIER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery Sommelier: Create and update the wine list in coordination with the General Manager Assist guests with wine selection based on their personal tastes and food choices; inform guests about different varieties of wines and prices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out by the Director of Operations Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target Train FOH staff on available wines SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for 'the biz' Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
May 07, 2024
Full time
FIGO is currently hiring a SERVICE MANAGER/SOMMELIER to join our FOH team! FIGO offers Italian inspired cuisine in a stylishly elegant setting. The menu features house-made ricotta, wood-fired pizzas, and made-from-scratch pastas. At FIGO, our approach is simple; source the best ingredients possible and prepare them in an uncomplicated and modern way. FIGO is a part of the ICONINK portfolio, a full-service international hospitality and lifestyle brand which takes inspiration from global cuisine and culture. The SERVICE MANAGER/SOMMELIER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the SERVICE MANAGER/SOMMELIER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery Sommelier: Create and update the wine list in coordination with the General Manager Assist guests with wine selection based on their personal tastes and food choices; inform guests about different varieties of wines and prices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out by the Director of Operations Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target Train FOH staff on available wines SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for 'the biz' Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Additional Information Japanese Speaking Job Number Job Category Rooms & Guest Services Operations Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you'll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $24.87 to $31.09 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 06, 2024
Full time
Additional Information Japanese Speaking Job Number Job Category Rooms & Guest Services Operations Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you'll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $24.87 to $31.09 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.