Job Description Job Description Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. .Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PIfe03ba875cf1-9950
May 03, 2024
Full time
Job Description Job Description Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. .Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PIfe03ba875cf1-9950
Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. . Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PI63ac1e157ba1-9950
May 02, 2024
Full time
Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. . Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PI63ac1e157ba1-9950
Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. . Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PI83efe9905eff-9950
May 02, 2024
Full time
Description: We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. Experience level and qualifications will determine what position you will be the best fit for. Depending on position, staff responsibilities are as follows: Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and beverage requests. Mixing and pouring beverages, as needed. Transporting food orders from the kitchen to each pertinent table. Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request. Providing guests with their checks after the meal sitting. Clearing and reporting breakages by diners. . Requirements: Front of House Requirements: Proven experience in the position of interest. Professional hair and make-up with no large, visible tattoos. Wearing and maintaining the prescribed uniform. Excellent verbal communication and memorization skills. Great interpersonal and teamwork skills. Ability to remain composed, particularly during stressful or uncomfortable circumstances. Physically fit. Availability to work evenings, weekends, and holidays. Willingness to perform additional duties to facilitate the restaurant's operations, as needed. PI83efe9905eff-9950
Job Description Resort Lifestyle Communities is accepting applications for a Dining Room Supervisor to deliver a first-class, resort-like dining experience to our residents and their guests. You will schedule, oversee and lead the server team while working closely with the Community Managers to provide a fresh, resort-like dining experience. You will actively contribute as a member of the community leadership team. Schedule, Benefits and Pay: You will work the following schedule: Monday through Friday 11:00am to 7:30pm; flexibility needed for events and holidays. You can enjoy a delicious free meal during your shift! As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. Receive $592 stipend per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match. You will receive competitive pay and enjoy work/life balance (no late nights!) Responsibilities and Duties: You will be directly responsible for the hiring, training, and retention of the server team. You will monitor, observe and lead the resident dining experience; and ensure that residents and guests receive top quality service. You will ensure the dining room is clean and organized at all times. You will be a smiling face to residents as they enter the dining room. You will lead and mentor a team of servers. You will build positive, impactful relationships with your residents and peers every single day. You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence. Qualifications: You have prior leadership experience with verifiable references. You have an eagerness to learn and grow as a professional in the food service industry. You have experience working in a team environment ideally in a culinary setting. You have excellent communication skills. You strive to develop positive, lasting relationships with residents, peers and the community. A high school diploma or equivalent (GED) is required. Basic Microsoft Office skills (Excel and Outlook) Must successfully complete ServSafe Manager food safety certifications within first 90 days of hire. If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
May 03, 2024
Full time
Job Description Resort Lifestyle Communities is accepting applications for a Dining Room Supervisor to deliver a first-class, resort-like dining experience to our residents and their guests. You will schedule, oversee and lead the server team while working closely with the Community Managers to provide a fresh, resort-like dining experience. You will actively contribute as a member of the community leadership team. Schedule, Benefits and Pay: You will work the following schedule: Monday through Friday 11:00am to 7:30pm; flexibility needed for events and holidays. You can enjoy a delicious free meal during your shift! As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay. Receive $592 stipend per month from our company to apply towards any benefit(s) you select, including: Health, Dental, and Vision Insurance Life Insurance Short Term and/or Long Term Disability Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA). Accident Insurance and Hospital Indemnity Legal and Identity Theft Insurance You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match. You will receive competitive pay and enjoy work/life balance (no late nights!) Responsibilities and Duties: You will be directly responsible for the hiring, training, and retention of the server team. You will monitor, observe and lead the resident dining experience; and ensure that residents and guests receive top quality service. You will ensure the dining room is clean and organized at all times. You will be a smiling face to residents as they enter the dining room. You will lead and mentor a team of servers. You will build positive, impactful relationships with your residents and peers every single day. You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence. Qualifications: You have prior leadership experience with verifiable references. You have an eagerness to learn and grow as a professional in the food service industry. You have experience working in a team environment ideally in a culinary setting. You have excellent communication skills. You strive to develop positive, lasting relationships with residents, peers and the community. A high school diploma or equivalent (GED) is required. Basic Microsoft Office skills (Excel and Outlook) Must successfully complete ServSafe Manager food safety certifications within first 90 days of hire. If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
Job Description Job Description SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI43e208f51b73-3685
May 03, 2024
Full time
Job Description Job Description SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI43e208f51b73-3685
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
May 03, 2024
Full time
Job Description Job Description Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and to-go orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position s supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI96e75b1d2af7-3073
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 03, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
May 03, 2024
Full time
Big E's Sports Bar and Grill in Holland has the opportunity to host amazing guests every day and make GREAT MONEY. We are a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Host: Starting wage is $10.10/hr Plus Tip Pool Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinate the flow of the guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns' Core Values, local health department, and Suburban Inns standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Welcome each guest as they enter, and thank them as they leave Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations and "to-go" orders Check to make sure restrooms are presentable, stock/clean as needed Wipe down booster seats and highchairs Clean front doors and restaurant windows Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.) Check hotel hallways for room service trays Set up the patio in the a.m./close down in the p.m. (seasonal) Run food and beverage when necessary Wipe down all games Ensure the entrance to the restaurant is clean Exhibit regular and recurrent attendance records Other duties as requested by management Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR Compensation details: 10.1 Hourly Wage PI0f0555fb20f5-3073
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
May 03, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
May 02, 2024
Full time
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
May 02, 2024
Full time
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
May 02, 2024
Full time
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
May 02, 2024
Full time
Apply Today Hiring Immediately - Back Server James Beard nominated restauranteur Sam Fox, who brought us The Henry, North Italia, and Flower Child is excited to open Culinary Dropout on June 12th at The International in the Design District! Join us for job fair from Monday 5/6 to Sunday 5/26. Our hours are Monday - Saturday 10:00am - 6:00pm, and Sunday 11:00am - 4:00pm (no Mother's Day), and our address is 150 Turtle Creek Blvd, Dallas 75207. Why Culinary Dropout? Flexible schedules No uniforms, work in style! Tuition reimbursement Benefits available when you work 25 hours per week - medical, dental, vision 35% off at all Fox Restaurant Concepts More discounts at The Cheesecake Factory, North Italia, and Flower Child Live music from local bands while you work! Who we are: Culinary Dropout is part of Fox Restaurant Concepts, an ever evolving and growing line of innovative brands founded in 1998. As Dropouts, we have a passion for working hard, having fun, and being damn good at our job. The atmosphere at Culinary Dropout breeds show-stopping food, phenomenal cocktails, and genuine hospitality every single time. If you love working in a high-energy, entertaining atmosphere that always keeps you on your toes, we have a spot for you here. We're hiring immediately! What you'll do: Prior experience in a restaurant is great, but the ability to work as a team and a dynamic personality is even better. You have excellent communication skills, can stand for long periods of time, and are able to lift up to 25 pounds. Provide great hospitality by going above and beyond for every guest Clear and clean tables after guests leave. This includes dishware, tabletops, chairs, booths, and the floor. Reset the table quickly for the next guest. Perform calmly and effectively in a high-volume environment Respond to on-the-fly requests with ease and poise Communicate with the guests, servers, hosts, and managers to ensure great customer service Availability to work weekends and some holidays Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Fox Restaurant Concepts, an entity of the Cheesecake Factory, is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
The Opportunity Delaware North Sportservice is hiring seasonal Luxury Suite Runners to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible. With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started. Pay Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. $11.00 - $11.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Attend pre-shift briefing, taking note of important service information Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the presentation of courses Complete any required table-side service which may include taking and delivering orders and explaining the menu to guests Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance Maintain kitchen and suites cleanliness and organization Qualifications At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred Ability to work flexible hours, including nights, weekends, and holidays, as needed Must be at least 18 years of age Physical Requirements Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs Ability to lift up to 35 pounds for set-up, service, and clean-up Ability to maneuver between tables and around corners Visual acuity and hearing sufficient to take orders and prepare checks Shift Details Day shift Evening shift Holidays Weekends Event based Who We Are Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
May 02, 2024
Full time
The Opportunity Delaware North Sportservice is hiring seasonal Luxury Suite Runners to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible. With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started. Pay Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. $11.00 - $11.00 / hour Information on our comprehensive benefits package can be found at . Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Attend pre-shift briefing, taking note of important service information Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the presentation of courses Complete any required table-side service which may include taking and delivering orders and explaining the menu to guests Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance Maintain kitchen and suites cleanliness and organization Qualifications At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred Ability to work flexible hours, including nights, weekends, and holidays, as needed Must be at least 18 years of age Physical Requirements Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs Ability to lift up to 35 pounds for set-up, service, and clean-up Ability to maneuver between tables and around corners Visual acuity and hearing sufficient to take orders and prepare checks Shift Details Day shift Evening shift Holidays Weekends Event based Who We Are Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
May 02, 2024
Full time
Position Title: Busser (Apache Tee, Broken Arrow Tap House, Wendell's, Red Hat Grille, The Market at the Mountain) Reports To: Restaurant Manager, Assistant Manager, Supervisor Supervises: N/A Summary of Position Assist the server to which he/she is assigned to for the duration of the shift. Prepares tea, coffee, ice; stocks glassware, dinnerware and plates; pre-busses busser's assigned stations. Assists all customers in dining room. Breaks down bussed items in dishwashing area. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Inspects assigned area/pantry area for organization and cleanliness. Inspects tables/chairs of assigned section and reports any damage noticed to Manager or Supervisor on duty. Clears and resets tables, cleans ashtrays in smoking sections. Removes extra place setting(s) or adds place settings as needed. Removes and separates dishware, glassware and silverware for washing. Puts away washed dishware, glassware and silverware when assigned to pantry. Polishes all glassware and silverware as needed. Prepares takeout items for guest/customer. Maintains a clean and organized bussing/pantry area at all times making sure panty area is fully stocked. Completes assigned opening and closing side work. Keeps floor clean in dining room, pantry, in front of buffet line areas. Keeps beverages freshly prepared and ready for servers. Greets and seats guest if necessary. Pours non-alcoholic beverages for customers. Folds napkins and rolls silverware as necessary. Assists other departments when necessary. Adheres to all regulatory, departmental and casino policies and procedures. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High School Diploma or General Education Degree (GED) or six months to one year job-related experience and/or training; or equivalent combination of educational and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _0_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
May 02, 2024
Full time
Why us? Milepost Zero is a friendly neighborhood hotspot for innovative food options and an expansive beverage program. Milepost Zero acts as a central hub for McGregor Square: Denver's newest entertainment complex. Milepost serves tourists, locals and working professionals as an everyday lunch and dinner spot, while also hosting a wide range of public and private events. We'd love to welcome you to the team! Applications are accepted on an ongoing basis. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities + Ensure that all bar areas are set up properly for lounge opening. + Maintain the bar and lounge areas in a neat and orderly condition at all times. + Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. + Replenish ice as needed/requested. + Ensure all bartenders have sufficient supplies throughout shift. + Assist bartenders and cocktail servers as outlined on activity schedule or as required. + Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. + Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills + Must have minimal hearing. + Must have good vision. + Must be able to see items and area to stock, clean and use proper supplies. + Must have good speech skills. + Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. + Ability to identify proper supplies. + Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. + Ability to mop and sweep, lift items above head to stock and bend to pick up items. + Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Benefits for Part-Time, Hourly Roles Include: + Supplemental Pay: Tips + Paid time off for sick time + Eligible to participate in the Company's 401(k) program with employer matching + Great discounts on Hotels, Restaurants, and much, more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _0_ Position Type: _Regular Part-Time_ Property : _Rally Hotel_ Outlet: _MilePostZero_ Category: _Restaurant Operations_ Min: _USD $16.00/Hr._ Max: _USD $16.00/Hr._ Tipped Position: _Yes_ _Address_ : _th St_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability
SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI43b594b3229f-3685
May 02, 2024
Full time
SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI43b594b3229f-3685
SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI3a476362a3d3-3685
May 02, 2024
Full time
SERVER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Hiring Servers for Pool, Breakfast and In Room Dining! ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 17 Hourly Wage PI3a476362a3d3-3685
WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include: Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs JOB OVERVIEW: Assist Servers retrieving food from the kitchen and providing quality food and beverage service to guests courteously and efficiently. Also assists in the maintenance of the Room Service area and equipment. Stock all wares and equipment needed for service. REPORTS TO: F&B Management WORK ENVIRONMENT: IRD, Kitchen/Stewarding service areas. Job involves working: under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors. around fumes and/or odor hazards. around dust and/or mite hazards. around chemicals. KEY RELATIONSHIPS: Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Engineering, Housekeeping, Front Desk, Sales and Banquet/Catering Department External: Resort guest/visitors and resident guest/visitors. QUALIFICATIONS Essential: Food handling certification. Minimum 18 years of age to serve alcoholic beverages. Fluency in English both verbal and non-verbal. Provide legible communication and directions. Compute basic arithmetic. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize, organize and follow up. be a clear thinker, remaining calm and resolving problems using good judgment. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent resort data. Desirable: High school graduate or equivalent vocational training certificate. Previous experience in a similar position. Certification of previous training in alcohol awareness program. Certifications of previous training in sanitation. Certification in CPR. Previous guest relations training. Fluency in a second language, preferably Spanish/other. PHYSICAL ABILITIES Essential: Exert physical effort in transporting pounds. Endure various physical movements throughout the work areas. Reach 18/26 inches/feet. Remain in stationary position for 8 hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding.
May 01, 2024
Full time
WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include: Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs JOB OVERVIEW: Assist Servers retrieving food from the kitchen and providing quality food and beverage service to guests courteously and efficiently. Also assists in the maintenance of the Room Service area and equipment. Stock all wares and equipment needed for service. REPORTS TO: F&B Management WORK ENVIRONMENT: IRD, Kitchen/Stewarding service areas. Job involves working: under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors. around fumes and/or odor hazards. around dust and/or mite hazards. around chemicals. KEY RELATIONSHIPS: Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Engineering, Housekeeping, Front Desk, Sales and Banquet/Catering Department External: Resort guest/visitors and resident guest/visitors. QUALIFICATIONS Essential: Food handling certification. Minimum 18 years of age to serve alcoholic beverages. Fluency in English both verbal and non-verbal. Provide legible communication and directions. Compute basic arithmetic. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize, organize and follow up. be a clear thinker, remaining calm and resolving problems using good judgment. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent resort data. Desirable: High school graduate or equivalent vocational training certificate. Previous experience in a similar position. Certification of previous training in alcohol awareness program. Certifications of previous training in sanitation. Certification in CPR. Previous guest relations training. Fluency in a second language, preferably Spanish/other. PHYSICAL ABILITIES Essential: Exert physical effort in transporting pounds. Endure various physical movements throughout the work areas. Reach 18/26 inches/feet. Remain in stationary position for 8 hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding.
Pay: $21.50 per hour At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $21.50 per hour At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)